John Jacobson

123 Main Street, San Francisco, CA 94122

Home : 000-000-0000 Cell: 000-000-0000
email@example.com
Professional Summary
Visionary Telecom Sales Manager with extensive experience selling data network and wireless products. Adept at seeking out
new technologies and remaining up-to-date on product upgrades and available software applications. Specialize in providing
exceptional customer service in fast-paced environments.
Core Qualifications
• Vast experience selling an assortment of telecommunications devices • Proficient in voice technologies and IP networking
solutions • Extensive knowledge of mobile technology and related software applications • Solid understanding of next generation
voice technologies and IP routing • Adept at identifying new business opportunities and implementing effective strategies •
Ability to work well under pressure and maintain quality standards • Solid written and oral communications skills
Experience
August 2005 to March 2009 Tech Systems, Inc. — New Parkland, CA Telecom Sales Manager • Developed and implemented
effective marketing strategies. • Prepared detailed client proposals and sales reports. • Monitored technology trends and made
purchase recommendations. • Set sales goals and developed effective training procedures. • Managed customer requests and dealt
with customer service issues. • Provided product demonstrations for customers. • Implemented strategies to improve sales. •
Identified technology trends. May 2009 to Present New Parkland Communications — New Parkland, CA Telecom Sales
Manager • Established quarterly sales goals and evaluated new products. • Developed strategies to increase sales of tech products.
• Implemented customer service procedures to increase customer satisfaction. • Prepared quarterly marketing reports and
forecasts. • Gathered stats on product updates and presented results at staff meetings.
Education
2005 University of California, New Parkland, CA Bachelor of Science, Information Technology

Resume Title: Senior Telecom Sales Manager

Resume keywords summary: Senior Telecom Sales & Marketing Manager

Contact Information

Please log in to see contact information!

Work Experience

Experience level: 10 +

Profile/Cover Letter:

AJAY D. PATEL

PERMANENT ADDRESS TEL: Home: + 91 22 2614 1050

6, Bharat Mahal, Office: + 91 172 3031687
Lajpatrai Road, Cell: + 91 9357892269
Vile Parle (West), email: a.ajay.patel@gmail.com
Mumbai 400 056 India

SENIOR TELECOM ENTERPRISE SALES & BUSINESS DEVELOPMENT MANAGER

• Customer Acquisition • SME (Named) Account Management • Channel Business Management • Revenue
Enhancement • Planning wireline Network Rollout • Relationship Building • Achieving Retail Sales Targets
thru Sales Teams • Achieving penetration in SMB’s thru Account Managers • Designing and
Implementation of Marketing Strategies and Publicity and Promotion activities.• Ensuring total Customer
Satisfaction. • ARPU Management• Churn Management.

PROFILE

Senior Manager, Globally focussed with P&L responsibility and repeated success in multiple industries and
International Markets. Eighteen years of Sales & Business Development career reflecting pioneering
experience and performance expanding international footprints and achieving strategic goals. Broad
experience in driving new business opportunities through key accounts and named accounts for Data &
Voice. Established strategic partnerships to increase revenue through Channel Sales. Good knowledge of
worldwide export/import regulations. Basic understanding of Commercial and International Contract Law

• Outstanding success in setting up a distribution network and building and maintaining relationships with
key decision makers, establishing large-volume, high profit accounts with excellent levels of retention and
loyalty.
• Well organized with a track record that demonstrates self motivation, creativity and initiative to achieve
corporate and personal goals.

CAREER OBJECTIVE

A position in a progressive organization where my track record, inter personal skills would be of value and
which offers opportunities for advancement.

PROFESSIONAL EXPERIENCE

February 2008 - Present RELIANCE COMMUNICATIONS

Chandigarh

Designation Deputy General Manager – Enterprise Business

JOB PROFILE
• Responsible for Enterprise Business to Retail & Corporates
• Develop business plan and processes for Corporate Sales
• Develop and deploy Sales Management System with focus on relationship management
• Increase the Market Share and meet the revenue goals of the company.
• Managing SME (Named) & Chanel account business teams.
• Managing Enterprise Business Marketing functions.
AJAY D. PATEL Page 2
_________________________________________________________________________
• Achieving Order booking targets through a team of accounts managers
• Driving teams for Monthly and Quarterly targets
• Focus on renewal of all product and services
• Meeting senior level staff at clients end and making presentation/ discussions/negotiations at a later
stage of the sales cycle as the case gets matured
• Addressing escalation calls with the clients whenever there are some concerns
• Responsible for customer satisfaction
• Responsible for focus on process adherence
• Tracking competitor activities
• Facilitate intra departmental activities viz. pre-sales, service delivery, operations etc
• Management of ARPU.
• Churn Management.
PREVIOUS EXPERIENCE

February 1996 - Bennett, Coleman & Co. Ltd

February 2008 (The Times Of India Group)
Mumbai
Designation: DEPUTY CHIEF MANAGER – (International Sales)

JOB PROFILE

INTERNATIONAL SALES & BUSINESS DEVELOPMENT

• New business development involving prospect development, understanding business scenario and needs,
identifying opportunities, including involvement in preparation of proposals and final negotiation and
closure.
• Identifying Launch countries and conducting of Market Research of these International Markets.
• Manage the sales with the sole focus of maximizing revenues in a timely, reliable and consistent basis.
• Forecast annual and quarterly revenue streams.
• Responsible for relationship building, account management and mining of new clients.
• Plan strategic growth and aggressive market specific strategies including Product promotion for
International markets.
• Select, appoint and manage distributors in International Markets.
• Achieving the Sales Targets in the respective countries .
• Develop Country specific pricing strategies
• Budgeting and Delivery of Budgeted estimates.
• Team Motivation and Strategic Planning.
• Customer Relationship Management, Supply Chain management, Logistics

Key Achievements

• Successfully navigated the International Sales Department to establish it as a separate profit centre.
• Surpassed projected sales targets.
• Prospected for and appointed distributors in new markets like USA, Canada, Australia, UK, Mauritius
Bangladesh, Oman and Kuwait.
• Negotiated distribution terms and agreements in accordance with the local laws of the respective
country.
• Increased the existing market share in the GCC countries by 125 %.
AJAY D. PATEL Page 3
_________________________________________________________________________

• Developed market specific splits of magazines to generate additional revenue from advertisements.
• Designed and implemented various promotional schemes to motivate dealers and distributors.
• Pruned the outstanding level from an average of three months to one month.
• Achieved upward revision in rates.
• Successfully negotiated freight rates with Airlines and economized freight costs by introducing cost-
effective method of dispatches.
• Procured Orders for newly established Music Division to the tune of Indian Rupees 1.1million within a
span of one year.

EDUCATION

• Bachelor's of Commerce from University of Bombay- 1986.

• Master's Diploma in Business Administration (MDBA) with specialization in International Marketing,
through Symbiosis Institute of Management Studies.
• Diploma in Advertising Management conducted by Indian Society of Advertisers

COUNTRIES VISITED: Germany, Spain, Hongkong, Bahrain, Oman, UAE, Egypt, Saudi Arabia Kuwait, Sri
Lanka, Mauritius, Thailand, Turkey

COMPUTER PROFICIENCY

Proficiency of Windows based packages like MS Office, Word, Excel Power Point.
Excellent Familiarity with Internet.

STRENGTHS

• Enthusiastic and Well organized.

• Analytical Mind.
• Excellent Inter personal & Planning Skills.
• Good Entrepreneurial & Negotiation Skills.
• High Energy level.
• Self - Motivated, Result Oriented and ability to work in a start up environment.
• Ability to deal with higher level of management and customers as well.

PERSONAL TRAITS AND ATTITUDE:

* Excellent cross-cultural communication skills

* Passion for continuous learning and personal growth
* Highly motivated and driven, with strong desire to excel

Total Experience: 18+ years

Expectations: Challenging Assignments.

Employer: Reliance Communications Ltd.

Job Title: Deputy General Manager
Start Month/Year: 02/2008
End Month/Year: Current
City: CHANDIGARH
Country: India
• Responsible for Enterprise Business to Retail & Corporates
• Develop business plan and processes for Corporate Sales
• Develop and deploy Sales Management System with focus on
relationship management
• Increase the Market Share and meet the revenue goals of the
company.
• Managing SME (Named) & Chanel account business teams.
• Managing Enterprise Business Marketing functions.
• Achieving Order booking targets through a team of accounts
managers
• Driving teams for Monthly and Quarterly targets
Description:
• Focus on renewal of all product and services
• Meeting senior level staff at clients end and making
presentation/ discussions/negotiations at a later stage of the sales
cycle as the case gets matured
• Addressing escalation calls with the clients whenever there are
some concerns
• Responsible for customer satisfaction
• Responsible for focus on process adherence
• Tracking competitor activities
• Facilitate intra departmental activities viz. pre-sales, service
delivery, operations etc
 • Management of ARPU.
• Churn Analysis & Churn Management.

Education & Training

No submited educations

Languages

Language Level

English Fluent

Job Preferences

Job Category: Sales

Job Type: Full-Time Employee

Job Status: Start in 3 month

Desired Salary: $6500 a month

Desired Location: ANY

Willing to Relocate: Yes