Escolar Documentos
Profissional Documentos
Cultura Documentos
Amritsar
MALE, DOB: DEC 12,1987
MARRIED, INDIAN +91-
9888884777,988888
9190
Seema
rohit8@gmail.com
Career Objective
To be a part of a growth oriented organization which allows me to enhance my knowledge, skills and
ability and successfully apply them to its benefit.
PROFESSIONAL EXPERIENCE
Territory Sales Manager VIL February ’17 – Till date
(Vodafone Private Limited ) (1 Year,11 Months)
Core Competency
Strategic Sales and Business Planning ● Customer Retention
Team Building and Cross functional leadership ● Channel Management
Corporate Sales & Service ● Promotional Campaigns
Profile:
Responsible for overall profitability of the Vodafone mini store including Sales, Customers
experience,
Retention, Collection& Store Ambience across 12 STORES
Lead a team of 40 Members including store executives, owners and feet on street officials
Handled a mix of retail and corporate business across Sangrur Territory
Key Responsibility:
Maintained Channel Excellence by means of Profitable operations and Excellent Customer Experience
Ensured hygiene in Branding & Audit Norms, Adequate Store Staff , their grooming & certification
Improved Channel Satisfaction by improving ROI through net sales growth optimizing Inventory
Trained team on Product Portfolio, Process Compliance, Objection Handling ,Cross Selling, Effective
Communication
Handling data analytics and reports for Zone Patiala
Achievements:
Biggest achievement cracking Top 2 channels of Tata and got them on board with Vodafone in 20 days.
Backed the most prestigious award of VF-Punjab, Shan-e-Punjab
Rewarded with Incentives multiple times for achieving highest percentage in Data KPI’s
Registered highest growth in Postpaid business across Punjab month on month
Part of “3G to 4G SIMEX” project-Migrated 100 percent 3GVodafone customers into Vodafone4G
Effectively executed Base Verification from all 12 Stores
Streamlined the business for smooth operations in the Rural market
Cross selling and cross functional activities implemented across Stores
Vodafone Mobile Services Customer Relationship Executive April 2014 to February 2017
(Off-roll) (CRE)
Duties:
Customer Relationship Management
Customer Grievance Handling
Team Management
Office Administration
Marketing and Promotions
Documentation
Inventory Management
Sales and Promotions
Auctioning Acquisition Churn And FBC Churn
Quality Audit adherence
Customer grievance resolution and escalation
Achievements:
Duties:
Maintenance of accounts & cash inflow / outflow to avoid cash variances
Handling Cash Reports, Daily MIS, Invoicing
Data/Record Maintenance
Team Management
Office Administration
Cash Management
Sales and Promotions
Franchisee Pay-outs
Sim Stock Maintenance
Sales and Promotions
Achievements:
Won TNPS Trophy Regular three time and Medals
Always Stood In Top 3 In Inter Zone Competitions
Won Snipper Trophy For highest Incentives In Inter Circle
Educational Qualifications
2008 Bachelors of Arts (B.A.) Bundhelkhand University JHANSI
2005 Senior Secondary School PSEB
Examination
2003 Secondary School Examination PSEB
Key Skills
Computer Proficient
Hard and Smart Worker
Ambitious
Confident and Empathetic
Good Orator and Listener
Cooperative Team Member and Motivating Team Leader
Interpersonal Skills
Analytical Ability and Logical Ideology
Administrative and Managerial Skills
Team Management and Problem Solving Abilities
Client Relationship Management and Public Relations
Marketing and Promotions
Store and Inventory Management
Dealt with organizations like PGIMER, United India Insurance Co. Ltd., High Court, Forest Department etc..
Got appreciation from Management for Maintaining standards & SOP of Company in Vodafone
Participated in various competitions like quizzes, debates, collage making etc. at school level
Represented school in Inter-School Basketball Championship
Hobbies