Purpose and Scope:

The purpose of this project is for internal team management, which, and to provide
complete visibility on operations, Which Includes shift details, on-call details and handover
process, this application will be a common place for all members to explore team members work
details and helps to communicate efficiently for the rotational support 24/7.

The below modules help to understand the current process and manage the project in efficient
manner, these are the basic modules which can be in home page of the application.

1. Handover management

2. Shift management

3. On-call management

 Handover management

This module helps team members to understand the handover which provided by the
previous shift engineer and should have some clarity on important tickets which needed
immediate action.

Modules:

1. Name
2. Team
3. Handover item
4. Submit and Clear button.

1. Name

Should be automatically identifies from Active Directory whoever loading this

page.

2. Team

Should list all team details as listed below. Or Based on the name selection this
column should show the Team DL of the member, based on DL membership.

1. Storage team (etssanadmin@kbslp.com)

2. Backup team (DLKBSETSBackupRecovery@kbslp.com)
 3. Handover Item

It’s a text area, This should have the below text which need to be filled by the
team members.

a. Ticket number (If any escalation) and description:

b. Any upcoming activity
c. Action taken on current shift
d. Additional commands

4. Submit button.

When a team member updated all required information and while submitting this
button it should send an email to appropriate team, also need to store in a data base
based on current date, which can be viewed later.

Work Flow:
Design:

Main form Design:

Design for Database:

 On-Call Management:

This module helps to track on call schedule for the week.

Modules:

1. Main Form
2. Edit Section

Design:

1. Main Form:

This is main page which displays on-call information also user can edit weekly based on
on-call responsibility.

2. Edit Section

This section is to edit on-call details, Once submit button selected all information should
display in main page.
 Shift management

This module helps to track team members shift details.

Work Flow:

Modules:

1. Main Page
2. Add Team
3. Edit Table
4. Delete Column
1. Main Page:

This page will have all member shift details.

2. Add Team:

This module is to add new team (Can get this button on main page), we need to restrict
this page only for team leads.
3. Edit Table:

This module has one addition button which creates new column to add member and his
shift details to the table.

4. Delete Column

This module helps to delete a specific column from the table,

After deleting selected column.