Janet Cortes

San Jose, CA 95127

janetcortes63@yahoo.com
4087228488

Reliable and ambitious self-starter seeking to leverage a diverse background into an

Administrative Assistant or Sales Representative role with a growing organization.

Administrative Assistant
LEGISTICS Quinn Emanuel Urqhart & Sullivan Law Firm - Redwood City, CA
November 2018 to Present
Law Firm - Redwood City, CA November 2018 to Present
• Verified data integrity and accuracy.
• Schedule depositions, client meetings
• Copied, logged and scanned supporting documentation and placed all information in
client files.
• Oversaw inventory activities, including materials monitoring, ordering or requisition and
supply stocking or re-stocking.
• Directed incoming calls to internal personnel and departments, routing to best-qualified
entity to respond to callers' needs.
• Greeted customers and visitors in-person and via telephone calls.
• Interacted with vendors, contractors and professional services personnel to receive
orders, direct activities and communicate management instruction.
• Sorted, received and distributed mail correspondence between departments and
personnel.
• Monitored and screened visitors to verify access to facility and inter-office personnel.

Business Owner and Operator

Haute Boutique - Gilroy, CA
August 2018 to Present
• Operating and marketing website.
• Networking to expand business Schedule Expos 3 times a month Placing weekly
orders.
• Promoting on social media to maximize brand identity.
• Selling a minimum number of products based on goals.
• Building a relationship with customers.
• Preparing sold products for delivery.
• Managing finances.

Operations Manager
Community Agency for Resources Advocacy and Services - Gilroy, CA
January 2018- October 2018
 Helping the community with development in leadership.
Marketing events and campaigns.
• devising and presenting ideas and strategies
• promotional activities
• compiling and distributing financial and statistical information
• writing and proofreading creative copy
• maintaining websites and looking at data analytics
• organising events and product exhibitions
• updating databases and using a customer relationship management.
• coordinating internal marketing and an organisation's culture
• monitoring performance
• managing campaigns on social media

Sales Manager/ Sales Representative

Merry Maids - Gilroy, CA
February 2015 to November 2016
• Maintained office services by organizing office operations and procedures; assigning
and monitoring clerical functions.
• Established, developed and maintained positive business and customer relationships.
• Achieved agreed upon sales targets and outcomes within schedule.
• Continuously improved through feedback.
• Developed and implemented sales strategies to increase revenue.
• Identified client needs, built relationships and overcame objections to drive sales.
• Utilized professional sales techniques to persuasively communicate with clients.
• Visited clients in their homes to give sales presentations.
• Prepared sales contracts.
• Used consultative sales approach to understand customer needs and recommend
relevant offerings.
• Researched potential clients in order to be well-prepared for appointments.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Managed route planning and travel schedule.

General Merchandise Manager

Safeway - Morgan Hill, CA
April 2010 to February 2015

• Built relationships with customers to increase likelihood of repeat business.

• Cleaned and organized the store, including the checkout desk and displays.
• Fostered a positive work environment by consistently treating all employees and
customers with respect and consideration.
• Worked with the management team to implement the proper division of responsibilities.
• Maintained knowledge of current sales and promotions, policies regarding payment
and exchanges and security practices.
 • Stocked merchandise each everyday, labeling items in clear fashion and preparing
attractive displays.
• Mentored new sales associates to contribute to the store's positive culture.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Reduced financial inconsistencies while assessing and verifying billing invoices and
expense reports.
• Developed market strategy and established direct procurement of products from
vendors.
• Reduced corporate risk by managing shrink processes and controlling inventory levels.
• Delivered business strategy and developed systems and procedures to improve quality
and efficiency of operations.

Education
Marketing
West Valley College - Saratoga, CA
Present

General Education
Gilroy High School - Gilroy, CA
2004 to 2008