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Campus to Corporate

Presented by:
Dharmaraj
Karan Miranda
Ashwini T R
Shwetha A
Campus Vs Corporate

Only learning takes place Learning takes place while earning

Builds the career and hence the


Creates the foundation for the future
future
An employee has to be more
A student enjoys more freedom responsible

Exams are the major qualifying criteria Evaluation is done on a daily basis

Practical is 25% Practical is 100%

Up to you and don’t affect others Highly interlinked

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Business Etiquette

Communication
Body language
Tone
Words
7%

38%
55%

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Introduction and First impression

Greeting: Greet with Punch introduction:


a smile. One can use The introduction should
hello, hi or good be such that the second
morning, good person is curious to
afternoon etc know more about you
depending on the time and leaves a good
of the day impression of you

Nametags: The best Eye contact: Always


way to wear a nametag maintain eye contact
is on the his/her right with the communicator
shoulder but do not stare

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Handshake

Get a good
web to web
Release the hand in 2-3 contact
seconds

Avoid wearing
Make sure that many finger
the hands are rings that might
clean cause pain or
discomfort

Always extend
your hand
properly; right
hand preferably

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Handshakes to be avoided

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Standard comfort zone of a person

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Body Language

A smile is always more pleasant; facial


expressions

Don’t look very nervous

Don’t stand/sit with shrugged shoulders

Acknowledgements (nods, mirror


expressions)

Uncross your arms & legs

Look calm and approachable

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Physical appearance
Dress appropriately Always be well groomed

Avoid casual wear for Well brushed teeth and fresh


business meetings breath,

Clean and trimmed finger Minimal perfume or Cologne


nails

Remember , “The first impression


is the best impression”
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Hearing Vs Listening

Keep an open mind when the speaker is


communicating

Listen twice as much as you speak

Do not interrupt the speaker. Let him finish

Do not jump to conclusions until the


speaker has finished speaking

Stay away from assumptions

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Telephone Etiquette
Make good use
of the 3
magical words:

Ask if it is a good Use a friendly tone


Thank Sorry”
time to talk and greeting you
Keep the time in Ask permission
mind before placing
Please
someone on hold
Identify yourself
End calls on a
Be clear about the
pleasant note
reason for your
call

“Never use slangs!”


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E-m@il Etiquette
• Your E-mail address should sound professional

• Greetings ( dear, hello, hi)

• Subject line should be short and accurate

• Be aware of the tone of the writing. Avoid negative


references.

• Avoid short forms and emoticons

• Make sure that the body of the mail is to the point n


concise

• Know the spellings, grammar and punctuation well.

• Reply to a mail within the required time

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RECOMMENDED STANDARDS
Recommended subject line tags
URG Stop everything , read me first
RSP Need you to respond, either way
FWD Forward to your respective group(s)
HLP Need information, assistance
FYI Just for your information
ACT Needs action

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Business Meeting Etiquette

• Always be punctual

• Be aware of the agenda of the meeting and prepare


well for it

• Knock before entering

• Be attentive

• Keep the cell phones switched off or on silent during


meeting

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Dining Etiquette
Do not rush into
dining. Let the host
lead
Keep the cell
Picking teeth and
phones switched
licking fingers is
off or on silent
very unattractive
while on a business

Avoid loud eating Ask someone to


noises such as pass the food
slurping and rather than
burping reaching for it

Do not rest the


Do not talk with food
elbows or arms on
in the mouth
the table

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Some of the silverware rules and significances are:

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Learning from the Activities what we had
OPEN AND
CLOSED ENDED GROUP
CHINESE QUESTIONS: DISCUSSION
WHISPER: Know to ask the :
Listening skills right questions to get Observation
the desired answer skills
 Asking closed
ended questions
results in accurate
BUILDING A and quick answers MIME:
ROCKET FOR Be creative Words are not
THE CLIENT: necessary to
Team work communicate
Client Understanding
satisfaction the body
language and
facial expressions

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