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Browse Photos & videos Play Music Locate & navigate Organize Connect & transfer
Protect Want more? Get help & more Service & repairs Hot topics Search
At a glance
a quick look
Fingerprint
Go to Menu Sensor
Microphone
USB-C/Charger
At a glance
Topic Location
Find these fast: Wi-Fi, airplane See “Quick settings”.
mode, flashlight, and more.
Pinch, zoom, swipe, and more. See “Controls and
gestures”.
Choose new wallpaper, add See “Redecorate your
widgets, and more. home screen”.
Find the right settings to get See “Take photos”.
the perfect shot.
Access the internet. See “Browse”.
Browse, shop, and download See “Download apps”.
apps.
Keep your info safe. Set up See “Protect”.
your password and more.
Never get lost again. See “Locate &
navigate”.
Save data charges. Use Wi-Fi. See “Wi-Fi networks”.
Stuck? Confused? See “Get help & more”.
Go to Menu
Start
let’s get up and running
Charge up.
Put in the nano SIM and memory cards.
With the phone facing Put in the SIM card with Before using
down, insert the SIM the gold contacts up. Put your phone,
tool into the tray hole in an optional microSD
to pop out the tray. card next to the SIM card.
connect the USB-C
cable to the
Tray Front charger provided
and fully charge
SIM card your device.
. SIM with
microSD
(optional) Power on.
Tips & tricks To help improve battery life, swipe up > Settings >
Battery > Battery saver, and tap to turn it on.
• Wi-Fi network: For faster Internet access or to conserve
mobile data use, swipe the status bar down with two Tip: To quickly open Settings, swipe down on the status bar
fingers, then tap > Wi-Fi. There’s more in “Wi-Fi with two fingers and tap .
networks”.
Tips & tricks
• Accounts: To add, edit, or delete accounts, swipe up
> Settings > Accounts. To set up email accounts, see To save even more battery life between charges, you could
“Email”. reduce:
For help with your Google account, visit • Bluetooth® use: Swipe up > Settings > Bluetooth
www.google.com/accounts. and turn it off when you don’t need it.
Note: This phone supports apps and services that may use • GPS use: Swipe up > Settings > Location > Mode
a lot of data, so make sure your data plan meets your needs. > Battery saving to turn off GPS tracking.
Contact your service provider for details. • Display brightness: Swipe up > Settings > Display
> Brightness level and drag the brightness slider left.
Make sure Adaptive brightness is also turned on.
• Display timeout delay: Swipe up > Settings >
Go to Menu Display > Sleep > (shorter setting).
Start
Go to Menu
Home screen & apps
you have quick access
Home screen & apps Quick start: Home screen & apps Tips & tricks
Quick start: Home screen & apps
The home screen is what you see when you turn on your • Open app list: Swipe up , then swipe up to scroll
Help & more
Search phone. From here you can explore apps and more. through apps.
Status & notifications Note: Software updates happen frequently, so your screen • Return: To return to the home screen from any location,
Volume & interruptions tap Home . If One button nav is turned on, tap the
may look a little different.
Do not disturb fingerprint sensor to return home. See “Control with
Download apps
one touch” for more on this feature.
Take care of your apps
Update your phone • Pages: To add a page, drag an app to the right side of
the screen until you see a white bar. You can add multiple
pages. To see other pages of shortcuts and widgets (if
Swipe down with one available), swipe the home screen left.
finger for notifications
or with two fingers for • Settings: To quickly open common settings, swipe the
settings. status bar down with two fingers. To open more settings,
tap .
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• Add shortcuts: Swipe up , touch and hold an app, then
Search by typing or drag it to one of your home screen pages. To see all your
say "OK, Google.” apps, swipe up .
• Apps: To remove an app from a home screen page, touch
and hold the app, then drag it to Remove. (The app
isn’t uninstalled from your phone, its just removed from
the home screen.)
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• Customization: For more about changing your home
Swipe up to see screen, see “Redecorate your home screen”.
all your apps.
Go to Menu
Home screen & apps
Home screen & apps Help & more When you type, suggestions appear below the search field:
Quick start: Home screen & apps
Watch a tutorial. Read a how-to. Find out anything about • To search for a suggestion, tap it.
Help & more
Search your phone. • To search for text in the search field, tap on the
Status & notifications Find it: Swipe up > Device Help keyboard.
Volume & interruptions
Tip: To close the keyboard, tap .
Do not disturb
Download apps
Take care of your apps
Status & notifications
Device Help
Update your phone At the top of the screen, icons on the left notify you about
new messages or events. If you don’t know what an icon
LEARN FIX
means, swipe the status bar down for details.
Moto Z Force
Popular topics Tip: Getting too many notifications? Touch and hold a
Set up phone notification to see which app is sending them to you. Then
Learn the basics you can turn them off.
Personalize your phone
Apps
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Calls and contacts Swipe down to see
your notifications.
Photos and videos
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Security
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Home screen & apps Icons at the top right of the screen tell you about phone Do not disturb
Quick start: Home screen & apps status:
To turn off some or all sounds, swipe the status bar down
Help & more
Search with two fingers and tap Do not disturb. Select one of these
Status Icons options:
Status & notifications
Volume & interruptions network strength do not disturb • Total silence: Turn off all sounds and alarms. Override
Do not disturb sound settings from other apps. Set how long to stay in
Download apps / Wi-Fi in range/ Portrait/Auto-rotate this mode, or choose indefinitely.
Take care of your apps connected
Update your phone • Alarms only: Set how long you want to only hear alarms,
/ Bluetooth on/ Data Saver off or choose indefinitely. Tap MORE SETTINGS to customize
connected which other interruptions to receive.
airplane mode alarm set • Priority only: Set how long you want to only hear priority
interruptions, or choose indefinitely. Tap MORE SETTINGS
/ battery charging/full Location off/on to customize which interruptions to receive.
Tip: To create an exception for repeat callers that allows a
Note: Apps you download from Google Play™ might show
call from the same person within a 15 minute period, tap
other icons in the status bar to alert you to specific events.
MORE SETTINGS > Priority only allows > Repeat callers.
Volume & interruptions
Press the side volume buttons up or down to select a ringer
volume from high to vibrate .
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Tap to show all volume
controls. Tap again to
show only the ringtone
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Home screen & apps Download apps Apps from the web
Quick start: Home screen & apps
You can get apps from other online app stores using your
Help & more Google Play™ browser.
Search
Status & notifications Get music, movies, books, apps, games, and more.
Tip: Choose your apps and updates carefully, as some
Volume & interruptions Find it: Play Store may impact your phone’s performance—see “Choose
Do not disturb carefully”.
Download apps • Search: Use the search bar to search for apps.
Take care of your apps • Download: To download an app, tap it to see details, then Note: When installing an app, make sure you read the alerts
Update your phone tap INSTALL or the BUY button. that tell you what information the app will access. If you
don’t want the app to access to this information, cancel the
• Share: To share an app you found on the Google Play, tap
installation.
it to see details and then tap .
To let your phone install apps that are not on Google
• Reinstall: To show or reinstall apps you previously
Play, swipe up > Settings > Security, then tap the
downloaded from Google Play, tap > My apps &
Unknown sources switch to turn it on.
games.
For information about downloading files from your browser,
• Use a computer: To find and manage apps from any
see “Downloads”.
computer, go to http://play.google.com using your Google
account and password. Choose carefully
There, you can browse apps on the big screen, manage Here are a few tips:
your apps across devices (like a phone and tablet), and
• To help prevent spyware, phishing, or viruses, use apps
even set new apps to download to your devices.
from trusted sites, like the Google Play.
• Enjoy music, movies, and more: You can also use Google
• In Google Play, check the app’s ratings and comments
Play to download music, movies, TV shows, and more.
before installing.
See “Play Music” and “Play Movies & TV” apps.
• If you doubt the safety of an app, don’t install it.
• Get help: To get help and more, tap > Help &
feedback. • Apps use up memory, data, battery, and processing
power—some more than others. If you’re not happy with
Go to Menu
how much memory, data, battery or processing power an
app is using, uninstall it.
Home screen & apps
Home screen & apps • Monitor children’s access to apps to help prevent DISABLE removes the app from your menu—to enable
Quick start: Home screen & apps exposure to inappropriate content. it, reopen this window and tap ENABLE (tap Disabled to
Help & more get quicker access to the disabled apps list first).
• Certain apps may not provide completely accurate
Search
Status & notifications information. Take care, especially when it comes to If an app locks up your phone as soon as you turn it on,
Volume & interruptions personal health. restart in Safe Mode: Press and hold the Power button.
Do not disturb When you see the Power off option, press and hold it
Download apps Set app permissions to select the Reboot to safe mode option. Your phone
Take care of your apps You will only be asked for permissions when you use a restarts with Safe mode in the lower left. Then, try
Update your phone feature in an app, instead of immediately when you install removing the app.
the app. • See app data usage: To show which apps are using the
To modify the app permissions settings, swipe up > most data, swipe up > Settings > Data usage >
Settings > Apps, then select the app and tap Permissions. Cellular data usage. For more, see “Data use”.
To modify the app permissions by app type (such as Update your phone
Calendar or Camera) at any time, swipe up > Settings
> Apps, then tap Settings > App permissions. Use your phone or computer to check, download, and install
phone software updates:
Take care of your apps • Using your phone:
Find it: Swipe up , then swipe up to scroll through apps If your phone notifies you about an update, follow the
To close the apps screen, tap Home or Back . instructions to download and install it.
• Uninstall apps: To remove an app from a home screen To manually check for updates, swipe up >
page, touch and hold the app, then drag it to Remove. Settings > About phone > System updates.
The app isn’t removed from your phone, just the home Your phone downloads updates over your Wi-Fi
screen. connection (if available) or mobile network. We
To remove an app from your phone, touch and hold the recommend that you download updates over a Wi-Fi
app, then drag it to Uninstall. connection. Remember, these updates can be quite large
(25MB or more) and may not be available in all countries.
Go to Menu To disable an app or force it to stop running, swipe up
If the mobile network updates are not available in your
> Settings > Apps.
country, update using a computer.
Home screen & apps
Home screen & apps Note: When updating your phone, make sure you have
Quick start: Home screen & apps enough battery power to complete the update.
Help & more
• Using your computer:
Search
Status & notifications On your computer, go to www.motorola.com/update.
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Go to Menu
Moto app
see what it can do
Go to Menu
Moto app
see what it can do
Moto app To navigate using the fingerprint sensor, use these gestures: Note: To choose the direction for the Back and Recent
Discover your Moto app gestures, go to Moto > Actions > One button nav and
• Home: Tap quickly on the fingerprint sensor to go to your
home screen. tap the down arrow to select the swipe setting.
Back Recents
Swipe left. Swipe right.
Control & customize Quick start: Control & customize Tips & tricks
Quick start: Control & customize
Take control of your phone. • Speak: Tap in a search window, or on a keyboard.
Controls and gestures
On, off, lock & unlock • Touch, press, and speak: Learn phone gestures and • Add a home screen page: Drag an app icon to the right
Customize sounds & appearance commands. See “Controls and gestures”. side of the home screen until you see a white bar. You can
Redecorate your home screen add multiple pages.
Quick settings • Customize your home screen: To put widgets like a
Direct Share clock, interactive calendar, and more on your home • Quick settings: To change Wi-Fi, Bluetooth, Airplane
screen, see “Redecorate your home screen”. mode, and other settings, swipe the status bar down with
two fingers. For even more settings, tap .
• Can’t find a setting? Swipe up > Settings > .
Control & customize • Recents: Tap Recents to see your recent apps (or Tip: To add security to your phone, see “Protect”.
Quick start: Control & customize browser tabs), and tap an app to reopen it. Double tap to
Controls and gestures quickly switch between your recent apps. Press Volume buttons
On, off, lock & unlock
Note: If One button nav is active, quickly swipe right Your volume buttons help in a few ways:
Customize sounds & appearance
Redecorate your home screen twice to switch between apps. • Ringer volume: Press the buttons when your phone is
Quick settings To remove an app from the recent list, swipe it left, right ringing to silence it.
Direct Share
or tap . To scroll the list, swipe up or down. • Earpiece volume: Press the buttons during a call.
Tip: You don’t need to remove apps from Overview for • Music/video volume: Press the buttons during a song or
your phone to run efficiently. video.
• Split screen: From the recent apps list, touch and hold an Tip: For more on volume control, see “Volume &
app and then drag it to the top of the screen to view two interruptions”.
apps at once. Not all apps will work in split screen.
• Menus: When or appears on a screen, you can tap it
Speak
to open options for the current screen. Just tell your phone what you want.
• Close Keyboard: To close a keyboard, tap . Tip: Speak naturally but clearly, like using a speakerphone.
• Dialing and commands: Say “OK Google” to control your
Press Power button phone by voice. See “Download apps”.
Your Power button helps in a few ways.
To dial, say “Call” and then a contact name or phone
• Power off: Press and hold the Power button, then tap number. Or, say a command like “Send text,” “Go to” an
Power off. app, or “Help” for voice command help.
• Sleep: To conserve battery power, prevent accidental Tip: If a contact has more than one number, you can
touches, or to wipe smudges off your touchscreen, put say which number to call (for example, “Call Joe Black
the touchscreen to sleep by pressing the Power button. Mobile” or “Call Suzi Smith Work”).
• Wake up: Press the Power button again. • Search: Tap on the home screen to search by voice, or
• Reboot: To reboot your phone, press and hold the say “OK Google” to speak your search.
Go to Menu
Power button until the screen goes dark and your phone
restarts.
Control & customize
Control & customize • To change your voice input and text-to-speech settings, Tip: Don’t put your mobile number as your contact info
Quick start: Control & customize swipe up > Settings > Languages & input. unless you can access your voicemail from another
Controls and gestures device.
• Text entry: On a keyboard, tap , then speak your
On, off, lock & unlock
Customize sounds & appearance message or search text. You can also speak punctuation. • Screen timeout: To change your timeout (screen locks
Redecorate your home screen Tip: To make your phone read out loud, see “TalkBack”. automatically), swipe up > Settings > Display >
Quick settings Sleep.
Direct Share On, off, lock & unlock
Your touchscreen is on when you need it and off when you
don’t. To turn the screen on, press the Power button.
• Screen off and on: Press the Power button to turn the
screen off and on.
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• Screen lock: To unlock the screen, touch and drag up.
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To use a pattern, PIN, or password to unlock your screen, for anyone who finds your
swipe up > Settings > Security > Screen lock (see phone.
“Screen lock”).
Drag up for voice assist.
You can also use the fingerprint sensor on your phone.
After you set it up, you’ll see it on the lock screen instead
of the regular lock. To find lock/unlock settings, swipe up Drag up to unlock
your screen.
> Settings > Security > Fingerprint.
• Notifications: Double tap a notification in the lock screen Drag up to open the camera.
to open it. You’ll be prompted to enter your password.
Tip: To prevent notifications from appearing in the lock Customize sounds & appearance
screen, swipe up > Settings > Notifications, tap
an app, and select On the lock screen > Don’t show Customize your phone’s sounds and display settings:
notifications at all. • Ringtone and notifications: Swipe up > Settings
Go to Menu • Owner info: To add a message to your lock screen, swipe > Sound.
up > Settings > Security, tap > Lock screen
message.
Control & customize
Control & customize • Vibrate or silent: To make your phone vibrate, turn on • Add shortcuts: Swipe up , touch and hold an app, then
Quick start: Control & customize vibrate for calls. To turn off ringtones for incoming calls, drag it to one of your home screen pages. To see all your
Controls and gestures swipe up > Settings > Sound > Phone ringtone > apps, swipe up > Settings > Apps.
On, off, lock & unlock None.
Customize sounds & appearance • Create shortcut folders: Drag one shortcut onto another.
Redecorate your home screen • Ringtone for a contact: To set a personal ringtone for a Add more shortcuts by dragging them onto the first
Quick settings contact, swipe up > Contacts, tap the contact, shortcut. To name the folder, tap it and enter a name
Direct Share then tap > Menu > Set ringtone. below the apps.
• Display settings: To change brightness, animation, and • Add widgets: Touch and hold an empty spot on the
other display settings, swipe up > Settings > home screen, tap WIDGETS, touch and hold a widget,
Display. then drag it to your home screen.
• Rotate: In many apps, the touchscreen switches from • Resize widgets: You can resize some widgets—touch and
portrait to landscape when you rotate your phone. To hold a widget until you feel a vibration, then release. Drag
turn this on or off, swipe the status bar down with two the white circles at the edges to resize.
fingers and tap Auto-rotate or Portrait. • Move or delete widgets & shortcuts: Touch and hold
• Language and region: To set your menu language and a widget or shortcut until you feel a vibration (or see
region, swipe up > Settings > Languages & input the icon expand if vibrate is turned off). Then drag it to
> Languages. another spot, another page, or Remove.
Redecorate your home screen Note: Removing a shortcut from your home screen
doesn’t uninstall the app from your phone.
For quick access to your favorite things, customize your
home screen the way you want.
• Change wallpaper: Touch and hold an empty spot on the
home screen, then tap WALLPAPERS.
• Add a home screen page: Drag an app to the right side
of the home screen until you see a white bar. You can add
multiple pages.
Go to Menu
Control & customize
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Accessibility Quick start: Accessibility To turn off TalkBack, swipe up > Settings >
Quick start: Accessibility Accessibility > TalkBack, then tap the switch to turn it off.
Voice recognition See, hear, speak, feel, and use. Accessibility features are
TalkBack there for everyone, helping to make things easier. Braille
Braille Find it: Swipe up > Settings > Accessibility Combine your Braille display with TalkBack for braille and
Accessibility shortcut
Caller ID Note: For general information, accessories, and more, visit speech feedback.
Volume & vibrate www.motorola.com/accessibility. 1 Download the BrailleBack™ app on Google Play (swipe up
Zoom > Play Store), and install it on your phone.
Display brightness Voice recognition
Touchscreen & keys 2 Swipe up > Settings > Accessibility > BrailleBack.
Messages Just tell your phone what you’d like to do—dial, browse,
3 Turn on your Braille display and put it in Bluetooth pairing
Hearing aids (U.S. only) search, send a text, and more. Tap at the top of the home
mode.
TTY (U.S. only) screen for voice search.
4 On your phone, swipe up > Settings > Bluetooth,
TalkBack then tap the switch at the top to turn it on and scan.
Use TalkBack to read your screen out loud—your navigation, 5 Tap the name of your Braille display to pair it with the
your selections, even your books. phone.
To turn on TalkBack, swipe up > Settings >
Accessibility > TalkBack, then tap the switch to turn it on.
Accessibility shortcut
Use simple gestures to quickly activate TalkBack and other
Note: You may need to download text-to-speech software
accessibility features on your phone. For more information,
(data charges may apply).
swipe up > Settings > Accessibility > Accessibility
• Tap something on the screen to hear a description or text shortcut.
readout.
• Double-tap anywhere on the screen to open or activate
Caller ID
the last touched item. When you want to hear who’s calling:
• Swipe using two fingers to scroll through lists or between Ringtones: Assign a unique ringtone to a contact. Swipe up
Go to Menu screens. > Contacts, tap the contact, tap , then tap Menu
> Set ringtone.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
Accessibility
Accessibility Volume & vibrate Tip: Select Force enable zoom to allow zooming on all
Quick start: Accessibility web pages.
Voice recognition Find it: Swipe up > Settings > Sound
TalkBack • Drag the volume sliders to set volume levels for your Display brightness
Braille music or videos, alarms, and ringtones/notifications. Your phone automatically adjusts the screen brightness
Accessibility shortcut
Caller ID • To make your phone vibrate for incoming calls (even when you’re in bright or dark places. But you can set your
Volume & vibrate when the ringer is silent), tap Also vibrate for calls. own brightness level instead:
Zoom Swipe the status bar down with two fingers, and drag the
Tip: For more on volume control, see “Volume &
Display brightness slider to set brightness level.
Touchscreen & keys interruptions”.
Messages Note: Setting brightness to a high level decreases your
Hearing aids (U.S. only)
Zoom phone’s battery life. To maximize battery life, swipe up
TTY (U.S. only) Get a closer look. > Settings > Display > Adaptive brightness to let your
• Pinch to zoom: Pinch to zoom on maps, web pages, and phone automatically adjust brightness for the available light.
photos—to zoom in, tap the screen with two fingers and
then drag them apart. To zoom out, drag your fingers
Touchscreen & keys
together. To hear or feel when you tap the screen, swipe up >
Settings > Sound > Other sounds:
Tip: To zoom in, you can also double-tap.
• Dial pad: To hear a tone when you dial a number, select
• Screen magnification: Triple tap the screen for full screen
Dial pad tones.
magnification, or triple tap and hold to temporarily
magnify. Swipe up > Settings > Accessibility > • Screen lock: To hear a click when you lock or unlock the
Magnification gesture. screen, select Screen locking sounds.
• Big text: Show bigger text throughout your phone. Swipe • Charging: To hear a sound when you connect to a
up > Settings > Accessibility > Display size. wireless charger, select Wireless charging sounds.
Tip: You can also swipe up > Settings > Display > • Touchscreen: To hear a click when you tap something on
Font size. Use the slider to change the font size. the screen, select Touch sounds.
Go to Menu • Browser: Choose text scaling and other accessibility • Keys: To feel a vibration when you tap the keyboard,
settings for your browser. Tap Chrome > Menu > select Vibrate on tap.
Settings > Accessibility.
Accessibility
Accessibility Messages
Quick start: Accessibility
To make text entry even easier, use features like auto-
Voice recognition
TalkBack capitalization, auto-correction, and more. Swipe up >
Braille Settings > Languages & input > Virtual keyboard >
Accessibility shortcut Gboard > Preferences or Text correction. Of course if you
Caller ID don’t want to type at all, tap on the keyboard to use your
Volume & vibrate voice.6
Zoom
Display brightness Hearing aids (U.S. only)
Touchscreen & keys
Messages To help get a clear sound when using a hearing aid or
Hearing aids (U.S. only) cochlear implant, your phone may have been rated for use
TTY (U.S. only) with hearing aids. If your phone’s box has “Rated for Hearing
Aids” printed on it, then please read the following guidance.
TTY (U.S. only)
You can use your phone in TTY mode with standard teletype
Note: Ratings are not a guarantee of compatibility (visit
machines. Tap Phone > Menu > Settings > Accessibility
www.motorola.com/hacphones). You may also want to
> TTY mode and select the mode you need:
consult your hearing health professional, who should be able
to help you get the best results. • TTY Full: Type and read text on your TTY device.
• Settings: Tap Phone > Menu > Settings > • TTY HCO: Hearing-Carry-Over—type text on your TTY
Accessibility > Hearing aids. device and listen to voice replies on your phone’s speaker.
• Call volume: During a call, press the side volume buttons • TTY VCO: Voice-Carry-Over—speak into your phone and
to set a call volume that works for you. read text replies on your TTY device.
• Position: During a call, hold the phone to your ear as Note: You’ll need a cable/adapter to connect your TTY
normal, and then rotate/move it to get the best position device to the headset jack on your phone.
for speaking and listening. Refer to your TTY device guide for mode and usage
information.
Go to Menu
Calls
when you need to talk
.
See recent calls.
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Open the dialpad to dial a number. When you make a call, you have options:
• Tap Phone to see your recent calls, groups, and
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frequently-called contacts. Select a contact or number
During a call: to call it.
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, enter a number, then tap to
Go to Menu
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Speaker Hold • To enter the international dialing code (+), touch and hold
Mute Add caller 0. To add a pause or wait after numbers, tap Menu .
Dialpad
Calls
Go to Menu
Contacts
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Find it: Swipe up > Contacts >
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Add a contact.
Tap a text box to type the name and details. When you’re
finished, tap Save.
Note: To import contacts or change where they’re stored,
Go to Menu
see “Get contacts”.
Contacts
Contacts Call, text, or email contacts • To hide the contacts from an account in your Contacts
Quick start: Contacts list, tap Menu > Contacts to display. Tap an account
Create contacts Find it: Swipe up > Contacts
type to show it. Tap Customize to uncheck accounts you
Call, text, or email contacts Tap a contact to see more options. Depending on the always want to hide.
Favorites information you have for that person, you can call, text,
Edit, delete, or hide contacts
or send email. You can also use voice recognition (see Get contacts
Get contacts
Share contacts “Speak”). Get all your contacts in one place.
My details
Favorites • To add your social networking contacts, swipe up >
Settings > Accounts, then tap Add account.
Set your most-used contacts as favorites, so you can get to
them faster. Note: You’ll need a social networking app first. To get
apps, see “Google Play™”.
• To set a favorite, swipe up > Contacts, select a
contact and tap . • To add your email contacts, see “Email”.
• To see your favorites, swipe up > Contacts > Tip: If you add an Exchange account, you can send
FAVORITES. messages to your coworkers, even if you don’t have them
stored in your contacts.
Starred contacts also appear at the top of your SPEED
DIAL list in the Phone app. • To import contacts from your SIM card (if it didn’t happen
automatically), swipe up > Contacts > Menu
Edit, delete, or hide contacts > Import/export > import from SIM card. Tap OK to
Find it: Swipe up > Contacts confirm.
• To edit a contact, tap it, then tap . Tap a field to edit it. • To import contacts from your computer, upload the
Tap CHANGE to choose the contact’s picture. contacts to your Google account at
http://contacts.google.com. On your phone, swipe up
• To set a personal ringtone for the contact, tap it, tap ,
> Contacts > Menu > Manage accounts > Menu
then tap Menu > Set ringtone.
> Auto-sync data. You can also see these contacts at
• To delete the contact, tap it, then tap Menu > Delete. http://mail.google.com.
Go to Menu Contacts from social networks will be hidden if you For help with transferring contacts, go to
tap Delete. To view these contacts, or delete them www.motorola.com/transfercontacts.
permanently, use the social network’s app or website.
Contacts
My details
Find it: Swipe up > Contacts
To store your user profile, tap ME at the top of the contact
list.
Go to Menu
Messages
say it & go
Messages Email • Add email accounts: The Gmail app manages all of your
Quick start: Messages email accounts. To add other personal email accounts to
Set your default messaging app Send and receive email from all of your personal accounts
the Gmail app, swipe up > Settings > Accounts >
Email (even if they’re not Gmail accounts). You can manage your
Add account. For Microsoft® Exchange server work
Make video calls using Google Duo™ accounts in Gmail and easily switch between them.
email accounts, tap Add account > Exchange, and
Wireless Emergency Alerts (U.S. & some
Find it: Swipe up > Gmail enter details from your IT administrator.
countries only)
• Change account settings: To change the settings for a
3ULPDU\ Search mail. Gmail or email account, swipe up > Gmail > >
30
Settings, then tap the account name.
$
• Delete accounts: Swipe up > Settings > Accounts
$0 > Google, then tap the account name. Tap Menu >
B
Touch and hold to choose Remove account.
multiple messages, then
$0
select an option at the top. Make video calls using Google Duo™
Sign in with your Google account to make and receive video
'HF
Swipe left or right to calls.
archive a message.
'HF
Find it: Swipe up > Duo
+
• Start a new video call: Tap , then tap a name in your
contacts to start the video call.
Compose a
new email. • Preview incoming calls: See live video of the caller
before you answer. To turn this off for both the caller and
receiver, tap > Settings > Knock Knock.
• Add Gmail accounts: The first time you turned on your
• Change settings: Tap to change the vibration setting,
phone, you probably set up or logged in to your Google
block numbers, and more.
account—that sets up the Gmail app for one account.
To add more Google accounts, swipe up > Settings • Call anyone: Duo works across platforms, allowing you to
Go to Menu > Accounts, then tap Add account > Google. call friends with the Duo app on non-Android devices.
Tip: In the Gmail app, tap > Settings > Add Tip: When on a video call, your phone will automatically
account. switch from cellular network to Wi-Fi, if available.
Messages
Go to Menu
Type
keyboard when you need it
• Type or gesture: Enter letters by touching them one at • Symbols: Touch and hold a letter to enter the small
a time. Or, enter a word by tracing a path through the number or symbol at the top of it.
letters. To enter several numbers or symbols, tap .
• Close the keyboard: Tap . • Double letters: Circle a letter to enter two of them.
• Capital letters: Tap or drag it to the letter you want
_7\SHDQ606PHVVDJH to capitalize.
606
See a different • Special characters: Touch and hold a letter to choose
7KH , +L keyboard? It varies
by app. This one is from other special characters.
for texting.
• Word prediction: While you’re typing, word suggestions
appear above the keyboard. Tap one to select it.
• Voice entry: Tap on the touchscreen keyboard, then
say what you want to type. You can speak as long as you
like, pause whenever you want, and dictate punctuation.
• Vibrate: Don’t like the vibrating keys when you type?
Swipe up > Settings > Languages & input >
Virtual keyboard > Gboard > Preferences.
Go to Menu
Type
Organize • Show, edit, or delete events: Tap an event to open it, Google Drive™
Clock then tap edit . Tap DELETE to remove the event.
Calendar Keep all your photos, videos, documents, and more safely in
• Show, hide, or add calendars: Tap to show or hide one place—private unless you choose to share. Available on
Corporate sync
Office network calendars from your Google™ account. You can use a Google Drive from all your devices.
Google Drive™ computer to add or remove calendars on your Google
Find it: Swipe up > Drive
Print account at www.google.com/calendar.
• To create a new file or folder, tap .
Tip: Add a Calendar widget to your home screen. Touch
and hold an empty spot on the home screen, tap WIDGETS, • To open a file, tap it.
then touch and hold the Calendar widget and drag it to • To edit a document, tap anywhere in the text to begin
your home screen. typing.
• To choose what to sync from your Corporate account, You can also send your photos, docs, and more to any
swipe up > Settings > Accounts, tap your account, Android device in your cloud or to Google Drive. Just
then check options like Calendar, Contacts, or Mail. download the Cloud Print app from Google.
Office network
To connect your office network with a Virtual Private
Network connection, see “Virtual Private Networks
(VPN)”.
Go to Menu
Google Apps™
your world, your life, your friends
:HG
:HG
:H G 0D\
D\ ̱ 6X
6XQ
6XQQ 0D\
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:HG0D\̱6XQ0D\
Get weather, traffic, transit schedules, even the latest scores
come automatically, appearing throughout the day just as
you need them. Screen search
To get started, touch and hold Home , then follow the Note: This feature may not be available in all languages.
on-screen prompts.
Screen search provides information based on the app you’re
Note: If One button nav is on, press and hold the fingerprint in.
sensor until your phone vibrates to start Google.
To turn Screen search on/off, swipe up > Settings >
Google > Search > Screen search.
To access this information, such as links and shortcuts, touch
and hold Home while in an app.
Go to Menu
Play Movies & TV
movies & shows, where you go
YouTube™
Watch videos from YouTube users everywhere—or log in to
your account to share your own.
Find it: Swipe up > YouTube
Go to Menu
Browse
explore & find
Go to Menu
Browse
To connect to a Wi-Fi network, see “Wi-Fi networks”. • Incognito: To open a tab that won’t appear in your
browser or search history, tap Chrome > Menu >
Downloads New Incognito tab.
Warning: Apps downloaded from the web can be from • Clear history: To clear your browser history and other
unknown sources. To protect your phone and personal data saved information, tap Chrome > Menu > History >
from theft, download apps only on Google Play™. CLEAR BROWSING DATA.
To download a file, picture, or web page, tap Chrome • Auto complete: Your browser can automatically fill
and go to the website: information like names or addresses in web forms, if you
• Files: Tap the download link. To show the file or app, have entered the same information before. If you don’t
swipe up > Downloads. want that, tap Chrome > Menu > Settings > Autofill
forms, then tap the switch to turn it off.
• Pictures: Touch and hold it, then tap Download image. To
see the picture, tap Photos > Download. • Pop-ups: To stop pop-up windows from opening, tap
Chrome > Menu > Settings > Site settings > Pop-ups,
To download apps or phone updates, see “Download then tap the switch to turn it off.
apps” or “Update your phone”.
Go to Menu
Photos & videos
see it, capture it, share it!
Photos & videos Quick start: Photos & videos Tips & tricks
Quick start: Photos & videos
Take crisp, clear photos with the rear or front camera. • Take a selfie: Tap in the camera screen to switch to
Take photos
Record videos the front camera.
• Launch it: Tap Camera.
Get the perfect shot • Record a video: Tap . Tap to start recording. Then
Take depth enabled photos • Take a photo: Tap to take a photo.
tap to stop recording.
Edit depth enabled photos • See it: Swipe left for your photo gallery ( Photos).
View, share, & use photos & videos • Capture a still shot during a video: Tap on the screen
Capture your screen • Share it: View a photo or video from your gallery, then while recording to save a photo.
tap Share .
• View, share, or delete: To open your gallery, swipe the
camera screen left. Pick a photo or video. Choose to
share or Menu for more options like printing.
• Change settings: To open camera options, swipe the
camera screen right.
• Zoom: Drag two fingers apart to zoom in. Drag your
Tap anywhere to
change the focus. fingers together to zoom out.
• Multi-shot: Touch and hold to take a burst of photos.
Swipe right for settings. • Panorama: Tap Menu on the camera screen and select
SETTINGS GALLERY
Panorama . Tap and use the on-screen guide to
slowly pan your phone.
• Edit: Either swipe left or tap the photo in the gallery to
Tap to take a photo.
Touch and hold to select it, then tap .
take multiple shots.
• Print: Want to print photos? See “Print”.
Record video.
Go to Menu
Photos & videos Take photos To find these options, tap Menu in the camera screen:
Quick start: Photos & videos
Take photos Find it: Camera
Options
Record videos Tap to take a photo.
Get the perfect shot Professional Control all camera settings manually.
Take depth enabled photos Record videos mode
Edit depth enabled photos
View, share, & use photos & videos Find it: Swipe up > Camera, then tap . Take a slow motion movie
Slow motion
Capture your screen Tap to start recording. Then tap to stop recording.
True B&W Take black-and-white photos.
Tip: To share a video, swipe the camera screen left to open
your gallery, tap the video, then choose to share. Blur your photo, change the
Depth
Get the perfect shot enabled background, or mix color with black
and white using two built-in cameras
Point, tap, and you’re done. But when you want something a and a special photo editor.
little different, play with these camera options.
Panorama Take a wide-angle shot. Use the on-
These options are along the top of the camera or video
screen guide to slowly pan while you
screen:
are taking the photo.
Photos & videos 2 Line up your subjects. Tap the screen to change the focal
Options
Quick start: Photos & videos point.
Take photos Quick capture Twist twice to open or switch Tip: For best results, the subject in focus should be 2-6
Record videos between front and back cameras.
Get the perfect shot feet away. When photographing people, aim for the waist
Take depth enabled photos Save location Turn on to tag photos with a location. up.
Edit depth enabled photos 3 Tap to take the photo and hold your camera steady.
View, share, & use photos & videos Photo size (rear) Set the photo resolution for the rear
Capture your screen camera. Edit depth enabled photos
Tap anywhere to Select the action you use to take a Photos taken using the depth enabled feature are edited
capture photo (Tap anywhere on the screen using the Depth Editor.
or tap the Shutter button ).
Find it: Depth enabled photos show at the top of the
Assistive grid Displays grid used to align your thumbnail.
subjects. 1 Tap a depth enabled photo, then tap Edit . > Depth
Editor.
Video size Set the video resolution.
2 In the editor, choose the Selective B&W, Selective focus
Slow motion size Set the video resolution for slow
or Replace background mode.
(rear) motion captures.
3 Select a setting:
Replay tutorial Learn more about your camera.
• Selective focus: Tap the screen to select a focal point,
Take depth enabled photos then slide the bar to set how much blur the rest of the
photo shows.
You can use the depth enabled feature to add a blur effect,
replace the background and make portions of your photo • Selective B&W (beta): Subjects not selected are
black and white while keeping the main subject in perfect changed to black and white.
focus. • Replace background (beta): Tap the screen to select
Find it: Camera > Menu > Depth enabled the foreground you want to keep. Then select an
image to set as the new background. Drag to move
Go to Menu Note: Depth Enabled mode is not available when using the
into place, or pinch to change size.
front camera.
4 Tap Save to save a copy of the photo with your changes.
1 Tap Menu > Depth enabled.
Photos & videos
Photos & videos View, share, & use photos & videos
Quick start: Photos & videos
Take photos Find it: Photos
Record videos • Play, share, or delete: Tap a thumbnail to open it, then
Get the perfect shot tap to share, to delete, or Menu for more options.
Take depth enabled photos
Edit depth enabled photos Tip: To select multiple files, open a folder, touch and hold
View, share, & use photos & videos a photo, then tap others. Or group photos in an album
Capture your screen and share the whole album.
• Zoom: Open a photo in your gallery, then double-tap or
drag two fingers apart or together on the screen.
Tip: Turn your phone sideways for a landscape view.
• Wallpaper or contact photo: Open a picture, then tap
Menu > Use as > Wallpaper or Contact photo.
• Edit: Open a picture, then tap .
• Slideshow: Tap a picture, then tap Menu > Slideshow.
To stop the slideshow, tap the screen.
Tip: To show the slideshow on a television or other
device, see “Connect & transfer”.
Locate & navigate Quick start: Locate & navigate Tips & tricks
Quick start: Locate & navigate
Find a nearby cafe, get directions or step-by-step GPS voice • Now on Tap™: In the map screen, touch and hold Home
navigation using the Google Maps™ you know and trust. to see information based on the current map. See
“Screen search”.
Find it: Swipe up > Maps
• Find an address: In the search field, enter an address or
Enter what you want to find in the search bar, then tap to
something you’re looking for, like “restaurant.” The map
see more information and options.
moves to show the address or local suggestions. Tap the
Note: Your map screen may look different. address info at the bottom for more details.
• Get directions: Tap , then enter a place or address.
11:35
• Save an address: Tap the address info at the bottom of
Search Google Maps Search by voice for
an address or location. the screen and then tap SAVE. .
• Zoom: To zoom in or out, drag two fingers together or
See your places, map
views, settings, help, and apart on the screen.
more.
• Turn and tilt: Rotate two fingers on the map to turn it, or
drag up/down to tilt.
Find nearby food, • Share a location: Tap a location, then tap the address
drinks, and attractions. and tap Menu > Share.
• Identify address: Touch and hold a spot on the map to
See your current location. show the nearest address.
• Get map help: Tap > Help.
Get directions and
navigation instructions.
Explore food & drinks near Chicago
Go to Menu
Connect & transfer
wired up or wireless
Connect & transfer Quick start: Connect & transfer Tips & tricks
Quick start: Connect & transfer
Connect accessories, computers, networks, and more. • Quick settings: Get to the most used settings quickly.
Bluetooth wireless
Wi-Fi networks Swipe the status bar down with two fingers. See “Quick
Find it: Swipe up > Settings
USB cables settings”.
Share your data connection • Bluetooth devices: To connect a Bluetooth headset,
Data use Settings Can’t find a setting?
keyboard, or other device, tap Bluetooth.
Your cloud Search for it.
Wireless & networks
Phone & tablet • Wi-Fi networks: To connect, tap Wi-Fi.
Memory card Wi-Fi • Wi-Fi hotspot: To make your phone a hotspot, check out
Virtual Private Networks (VPN) “Home”
Change Wi-Fi settings.
“Wi-Fi hotspot”.
Mobile network
Airplane mode Bluetooth Change Bluetooth • USB cable: You can use your phone’s micro USB port
Disabled settings.
to exchange media and other files with a connected
Data usage computer. To change the type of USB connection, check
0 B of data used
out “USB cables”.
Go to Menu
Connect & transfer
Connect & transfer Bluetooth wireless Note: Using a mobile device or accessory while driving may
Quick start: Connect & transfer cause distraction and may be illegal. Always obey the laws
Bluetooth wireless Turn Bluetooth power on/off and drive safely.
Wi-Fi networks
Find it: Swipe up > Settings > Bluetooth, then tap
USB cables Manage devices
Share your data connection the switch to turn it on
Data use To manually reconnect your phone with a paired device, tap
Note: Swipe down the status bar with two fingers to quickly
Your cloud the device name in the list.
turn Bluetooth on or off.
Phone & tablet To manually disconnect your phone from a paired device,
Memory card Tip: To extend battery life or stop connections, turn
tap the device name in the list, then tap OK.
Virtual Private Networks (VPN) Bluetooth off when you’re not using it.
Mobile network To remove a paired device, tap next to the device name,
Airplane mode Connect devices then tap FORGET.
The first time you connect a Bluetooth device, follow these To change the name your phone shows to other devices,
steps: swipe up > Settings > Bluetooth, turn Bluetooth
1 Make sure the device you are pairing with is in power on, then tap Menu > Rename this device. Enter a
discoverable mode (for details, refer to the guide that name and tap RENAME.
came with the device).
Let devices find your phone
2 Swipe up > Settings > Bluetooth.
To let a Bluetooth device discover your phone, tap the
3 Make sure the switch is on. Bluetooth switch on your phone to turn it on.
4 Tap a found device to connect it (if necessary, tap PAIR
or enter a passkey like 0000).
Transfer files
• Photos or videos: Open the photo or video, then tap
Tip: Tap to rename the device.
> Bluetooth.
When the device connects, the Bluetooth connected
• Contacts: Swipe up > Contacts, tap a person, then
indicator appears at the top of the screen.
tap Menu > Share > Bluetooth.
To automatically disconnect or reconnect a device (like a
Go to Menu wireless headset) anytime, just turn the device off or on.
Connect & transfer
Connect & transfer When your Wi-Fi hotspot is active, other Wi-Fi enabled transfer files. For more instructions or driver files, visit
Quick start: Connect & transfer devices can connect by entering your hotspot’s Network www.motorola.com/support.
Bluetooth wireless name, selecting a Security type, and entering the correct • For Apple™ Macintosh™: Use Android File Transfer,
Wi-Fi networks wireless Password.
USB cables available at www.android.com/filetransfer.
Share your data connection Wi-Fi modes
Data use Share your data connection
Your cloud For those who like to get a bit more technical, your phone Your computer can access the internet through your phone’s
Phone & tablet supports the following Wi-Fi modes: 802.11 a, b, g, n. mobile network—you just need a USB cable.
Memory card
Virtual Private Networks (VPN) USB cables Tip: To share a Wi-Fi connection, see “Wi-Fi hotspot”.
Mobile network Note: Copyright—do you have the right? Always follow 1 Connect your phone to your computer using a USB cable.
Airplane mode
the rules. See “Content Copyright” in the legal and safety Note: If your computer is running something older than
information on your phone. Microsoft® Windows® 7 or Apple™ Macintosh™ OSX, it
To load music, pictures, videos, documents, or other files might require special configuration.
from your computer, connect your phone to your computer 2 On your phone, swipe up > Settings, then make
with a USB cable. To change the type of USB connection (if sure the Wi-Fi switch is turned off.
necessary), swipe the status bar down and tap USB.
3 In Settings, tap More > Tethering & portable hotspot,
Tip: Make sure to connect the phone to a high power USB then tap the USB tethering to start the connection.
port. Typically, these are located directly on your computer.
To stop the connection, uncheck USB tethering, then
Note: The first time you use a USB connection, your disconnect your phone from your computer.
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
• For Microsoft® Windows®: On your computer, choose
Start, then select Windows Explorer from your list of
programs. In Windows Explorer, your phone will appear
Go to Menu as a connected drive (mass storage device) where you
can drag and drop files, or it will appear as an MTP or
PTP device that lets you use Windows Media Player to
Connect & transfer
Receive with NFC • Encryption: Your phone uses the latest security,
encryption, and authentication features to protect your
Receive web links, e-coupons, brochures, maps and more
personal information for mobile payments and content
from an NFC tag. Look for the NFC logo on posters, signs,
sharing.
store displays and other areas. Just touch the back of your
phone to the logo to receive its tag information.
Go to Menu
Connect & transfer
Connect & transfer Data use Note: Usage information is provided to help you manage
Quick start: Connect & transfer your phone. This may not match the amounts charged by
Bluetooth wireless You can track the amount of data your phone uploads and
your service provider, as they’re not measured in the same
Wi-Fi networks downloads.
way.
USB cables Find it: Swipe up > Settings > Data usage > Cellular
Share your data connection
data usage Your cloud
Data use
Your cloud Your phone shows a data usage graph. Below the graph, One account with access to everything, everywhere—phone,
Phone & tablet apps are listed from highest to least data usage. Apps that tablet, computer.
Memory card use a lot of data might also use a lot of battery power.
Virtual Private Networks (VPN) Sync your Google account
Mobile network When you log in to the same Google account, all devices
Airplane mode Wi-Fi data usage
Heading shows the dates can get to all the same apps, movies, books, and music
Oct 29 - Nov 26
of current billing cycle. from Google Play™—plus you share the same Gmail, Google
77.22 MB used
100%
Calendar™, and Google Mobile™. To add Google accounts to
your phone, swipe up > Settings > Accounts > Add
account > Google.
50% View the total amount
and percentage of plan
data used this period. Phone & tablet
0%
Oct 29 Nov 26
Your Android phone and tablet can work together to help
you get the most out of both:
Carrier data accounting may differ from device
accounting
Facebook 20.75 MB Manage the apps using • Transfer media and files: Copy files to your phone and
the most data during transfer them to other devices—see “Transfer files”.
Google Play Store 9.13 MB this cycle.
• Phone hotspot: If you have a Wi-Fi tablet, turn your
phone into a Wi-Fi hotspot to let your tablet access the
Internet anywhere—see “Wi-Fi hotspot”.
Some apps transfer data in the background when you’re not
viewing them—to stop an app from doing this, tap it and • Bluetooth® accessories: If you have a Bluetooth keyboard
or other accessories to use with your tablet, remember
Go to Menu then turn off Background data.
you can use them with your phone too. To connect them,
see “Bluetooth wireless”.
Connect & transfer
Connect & transfer Memory card Erase memory card content and format card
Quick start: Connect & transfer
You can choose to use your microSD card as portable or To delete all the information (music, photos, and files) from
Bluetooth wireless
Wi-Fi networks internal storage: your microSD card and re-format the card, swipe up >
USB cables Settings > Storage, tap the microSD card, then tap Menu >
• Portable storage: Store your pictures, videos, audio and
Share your data connection Storage settings > Format.
other media files. You can remove the microSD card at
Data use
Your cloud any time and transfer it to another device. Virtual Private Networks (VPN)
Phone & tablet • Internal storage: In addition to your media files, you A VPN lets you access files on a secured network (like
Memory card can store downloaded apps and games. The microSD an office network with a firewall). Contact the network
Virtual Private Networks (VPN) card acts as an extension of the internal storage of your
Mobile network administrator to ask for VPN settings, and any additional
phone. apps or other requirements.
Airplane mode
Caution: If your microSD card is set to internal storage, it To enter VPN settings, swipe up > Settings > More
is formatted and encrypted to protect your information. If > VPN. Tap to add a new VPN. Choose the type of
you want to use it as portable storage, or in another device, VPN and enter settings from the network administrator.
you’ll need to format it. Before doing so, please remember The network is stored in the VPN list so you can select it
that formatting erases all the data stored on your microSD whenever you need to connect.
card.
Tip: Use a Class 10 microSD card for better user experience. Mobile network
Note: Your phone supports microSD cards up to 128 GB. You should not need to change any network settings.
Contact your service provider for help.
Mount or unmount memory card To see network settings options, swipe up > Settings
To mount an microSD card, just put it in your phone (see If > More > Cellular networks.
you need to insert SIM and memory cards, open the SIM Note: Your phone supports most networks. Contact your
card tray.). service provider for help.
To unmount your microSD card (so you can take it out of
your phone), swipe up > Settings > Storage > SD Airplane mode
Go to Menu card. Then tap next to the microSD card name. Use airplane mode to turn off all your wireless connections—
Caution: Do not remove a microSD card while your phone is useful when flying. Swipe the status bar down with two
using it or writing files to it. fingers and tap Airplane mode .
Connect & transfer
Connect & transfer Note: When you select airplane mode, all wireless services
Quick start: Connect & transfer are disabled. You can then turn Wi-Fi and/or Bluetooth
Bluetooth wireless power back on, if permitted by your airline. Other wireless
Wi-Fi networks voice and data services (such as calls and text messages)
USB cables
remain off in airplane mode. Emergency calls to your
Share your data connection
region’s emergency number can still be made.
Data use
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Airplane mode
Go to Menu
Protect
keep your phone safe
• Pattern: Draw a pattern to unlock.
6HFXULW\ • PIN: Enter four to sixteen digits to unlock.
'HYLFHVHFXULW\ • Password: Enter four to sixteen letters, digits, or symbols
6FUHHQORFN
to unlock.
3,1 For a screen lock, you
can use a pattern, To change when your touchscreen goes to sleep, swipe up
)LQJHUSULQW password, or other > Settings > Display > Sleep.
ͤQJHUSULQWVVHWXS
option.
6PDUW/RFN Note: You can make emergency calls on a locked phone
(QFU\SWLRQ (see “Emergency calls”). A locked phone still rings, and
(QFU\SWSKRQH Manage encryption you do not need to enter a PIN or password to answer a call.
(QFU\SWHG
settings for your phone.
6,0FDUGORFN
Can’t unlock?
6HWXS6,0FDUGORFN
Pattern, PIN, or password: If you forget your pattern, PIN,
or password, you can enter your Google™ account email and
password on another device to unlock the phone.
If you don’t have a Google account on your phone, contact
your service provider to have your device factory reset.
Warning: A factory reset will delete all data on your phone.
Go to Menu
Protect
To unpin the screen, touch and hold Back until you see To restore backed up data when reinstalling an app, swipe
the Screen unpinned message. up > Settings > Backup & reset > Automatic restore.
Tip: To secure your phone when you activate screen To choose what syncs with the account, swipe up >
pinning, tap Lock device when unpinning. Settings > Accounts > Google, tap your Google account,
and check things to sync.
Encrypt your phone Note: Text messages, call logs, and items stored on your
Caution: If you forget your encryption code, you cannot phone will not be restored. To restore your Google Play™
recover the data stored on your phone or memory card. apps, see “Take care of your apps”.
Encrypting your files can take an hour or more. Leave
your phone plugged in, and be careful not to interrupt the Reset
process. To reset your phone to factory settings and erase all the
Encryption protects the accounts, settings, apps, and files data on your phone, swipe up > Settings > Backup &
on your phone, so that people cannot access them if your reset > Factory data reset.
phone is stolen. Warning: All downloaded apps and user data on your phone
You shouldn’t need to use this feature, but to encrypt your will be deleted. Data on the cloud will not be deleted.
phone and require a PIN or password whenever you turn
Stolen phone?
on your phone, swipe up > Settings > Security >
Encrypt phone. Your phone has Android Device Manager. You can remote
Go to Menu lock or reset your device to protect your device from
thieves. For details, see
www.google.com/android/devicemanager.
Want more?
there’s always more
Want more? Get help & more Where is my legal, safety, and regulatory
Get help & more information?
Get answers, updates, and info:
In order to provide you with better access to this important
• Help is here: Swipe up > Device Help to get walk-
information, we’ve made the materials accessible from
through tutorials, how-to’s, FAQs, videos and more, right
the phone’s settings menu and on the web. Review
on your phone.
these materials prior to using your device. To access the
• Everything Moto Z: Get PC software, user’s guides, and materials from a connected phone, go to Settings > Legal
more at information, and select a topic. To access the materials on
www.motorola.com/mymotoz. the web, visit www.motorola.com/device-legal.
• Get Apps: Swipe up > Play Store to buy and
download apps. Crash recovery
• News: Here’s how to find us: In the unlikely event that your phone stops responding to
touches and button presses, try a reboot—press and hold
YouTube™ www.youtube.com/motorola
the Power button until the screen goes dark and your phone
Facebook® www.facebook.com/motorola restarts.
Twitter www.twitter.com/motorola
Service & repairs
Tips & tricks If you have questions or need assistance, we’re here to help.
• Interactive: To get started quickly, swipe up > Go to www.motorola.com/support, where you can select
Device Help for interactive tutorials. from a number of customer care options.
• Google™ help: In almost every Google app, you can tap
Menu > Help. You can also view the Google help centers
online at www.google.com/support.
Go to Menu
Copyright & Trademarks
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
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Certain features, services and applications are network dependent and may not be
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contained in this guide, are based upon the latest available information and believed
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modify any information or specifications without notice or obligation.
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Motorola Mobility LLC. All rights reserved.