GOVERNMENT OF THE PUNJAB

Guidelines for Data Entry Cost

Estimation and Outsourcing

Information Technology Department

 Data Entry Cost Estimation & Outsourcing Guidelines

Table of Contents

FOREWORD..................................................................................................................... 3
INTRODUCTION............................................................................................................. 5
DEFINING AN ENTRY................................................................................................... 5
PROPOSED PROCESS ................................................................................................... 5
DOUBLE ENTRY PROCEDURE .................................................................................. 6
TIME ESTIMATION....................................................................................................... 6
COST ESTIMATION....................................................................................................... 7
COMPLEXITY OF DATA .............................................................................................. 9
IN-HOUSE VS. OUTSOURCED .................................................................................. 12
TENDER EVALUATION.............................................................................................. 12
BID EVALUATION CRITERION ............................................................................... 12
QUALIFICATION CRITERIA .................................................................................... 13
EVALUATION CRITERIA .......................................................................................... 14
SAMPLE TIME CALCULATION FORMS TEMPLATE ........................................ 17
COST CALCULATION SHEET .................................................................................. 18
DATA ENTRY COSTING EXAMPLE........................................................................ 19
COMPLEXITY CALCULATION SHEET.................................................................. 20

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 Data Entry Cost Estimation & Outsourcing Guidelines

Foreword
E-government initiatives are becoming pervasive in the public sector as the need
and demand for efficiency in the government operations grows. Information Technology
Policy and Action Plan of the government envisage the use of ICTs to build internal
efficiencies for an improved public service delivery. A number of IT projects are now
being implemented in the province. Most of them require huge and complex data to be
entered.
Once the software is developed the biggest challenge is that of data entry
particularly when it happens to be fairly large one. The government offices with their
present work force do not have sufficient capacity to do the job themselves. Whatever
little resource is available, it is usually engaged elsewhere doing daily chores and cannot
be spared for a dedicated effort for data entry. Particularly historic data entry is the most
crucial and delicate of all operations requiring speed, very high level of
accuracy/reliability and very stringent quality assurance process. No mistake in
government records that determine important rights and crucial obligations of the citizens
is acceptable. One hundred percent accuracy is essential. It has been observed that the
estimation of time and cost calculations are usually unrealistic and perfunctorily done.
Resultant time and cost overruns cause failure of the projects and optimal return on huge
investment that maay have gone into building an ICT infrastructure is not obtained. For
instance, in the case of Land Revenue Record Computerization Project for Kasur District,
it took more than 5 years with cost overruns and yet the data entry was not complete.
Despite the creation of a dedicated cell in 1998 in the Board of Revenue and huge
investment into hiring of workforce from the market, the entries of records of rights
maintained by the patwaries for all the villages have not yet been made. It is important to
recognize that government offices neither have the requisite manpower to do this kind of
job nor do they have the professionally competent supervisory management to technically
approach the issue. Large public organizations like NADRA have come to realize that
more professional approach and tools are required to complete particularly the large data
entry operations through outsourcing to the private sector. The current data and day to
day entries might, however, be another matter requiring a different approach; such as
building in-house capacity or hiring manpower through fresh recruitment. Success of any
big project with data building requirement lies in smooth and credible data entry
operation. These guidelines are generic in nature and designed to help the government
offices estimate as accurately and close to the requirement as possible. Outsourcing
parameters are meant to help acquire quality service in a transparent manner.
The document has been prepared by the IT Department to provide necessary
guidelines to make the job for the planners easier to calculate reasonably good estimates.
I would like to appreciate the contribution made by Prof. Dr. Noor M. Sheikh, UET, Dr.
Arif Iqbal Rana, Associate Professor, LUMS, Prof. Dr. Muhammad Naeem Ayyaz, UET,
and Mr. Osman Asad, Research Associate, LUMS. Thanks are also due to officers of the
departments of Services and General Administration, Finance and Planning and
Development, who supported the concept, examined the methodology and analysis tools
used in this document and gave useful input.

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 Data Entry Cost Estimation & Outsourcing Guidelines

The following broader objectives have been identified for the proposed
framework:
• Defining an entry
• Determination of time required and cost involved in each data entry proposal.
• Development of transparent and workable outsourcing mechanism.
• Formation of an objective criterion for measuring and comparing vendors' data
entry capabilities and their bids for the contract award.

Saeed Ahmed Alvi

Secretary to Government of the Punjab
Information Technology Department

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 Data Entry Cost Estimation & Outsourcing Guidelines

Introduction
Software projects can be classified into the following categories:
• System Software Projects
• Application Software Projects
o Scientific Applications
o “Data Oriented” Applications (Business Automation)

It is observed that more than 80% of total number of the Government projects for
computerization would fall in the category of “Data Oriented Applications”. Thus data
entry is a very important factor in the success of Data Oriented Applications. Without a
proper and accurate data entry, any software would only be a vaporware lying installed
without any tangible use.

Defining an Entry
Standardization of data entry may not be quite possible. This task is very much
dependent upon the format and type of data required to be entered. Urdu and English data
entries are completely different from each other and former requires less time & effort
than the latter. Quality of data would usually determine the number of man hours/ days
required for the task. In many cases there would be a requirement of scanning the
documents and linking them to the relevant data already entered; OCR may also have to
be applied, etc., and such a case cannot be easily compared with any other data entry task
even with a great deal of similarities within. There would be simple entries with lesser
fields (one or more) and complex entries (more than one). For example, an entry in I.D
Card would be simpler than the one in land revenue record where the entries are far more
complex and domain knowledge of the operator would also be an added requirement to
make the entry job efficient. Each entry in general would be determined on actual basis
by the time it takes.

In most of the cases government officials would be lacking the operational

capacity, managerial capability and adequate infrastructural facilities to perform the task
of data entry on their own. The only viable option may be that of resorting to outsourcing
of the service. These guidelines are intended to help the offices in handling the issue more
professionally and thoroughly to obviate possible failure of the IT development projects.

Proposed Process
As the need for data entry is felt, it would always be advisable rather essential to
prepare a complete cost benefit analysis. Some departments may have sufficient capacity
to perform the task of data entry using their existing resources but this might be truer for
the current/ongoing records and not for the old records/historic data. In the latter case
outsourcing would usually be a preferred option. However in the case of outsourcing care
is required to be taken to ensure security of official data though it is equally important not
to jeopardize the operations by opting for self-entry without requisite capacity. It has also
been observed that estimated data entry costs in the government projects have been
incorrectly calculated resulting in lower estimates than the actual costs based on
prevailing market rates. Such mistakes have bearings on the time and cost resulting in

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 Data Entry Cost Estimation & Outsourcing Guidelines

failure or delay in implementation of projects. A lot also depends on a good structural

design of the software project that can result in improved data entry rate. A case study of
LRMIS pilot project in CDG Lahore has shown that well defined graphical user interfaces
(GUIs) can increase the efficiency in data entry effort (Annexure A).

Double Entry Procedure

A commonly preferred data entry technique is termed as “Double Entry System”.
This system proposes that two data entry operators enter the same data. An automated
system compares both the entries and the difference found between the two is recorded
and marked as such and placed in a queue to be corrected.
This system basically aims at obviating the need for massive effort for manual
data verification (Quality Assurance) which is more time consuming than in the double
entry system. The assumption is that two persons would not normally commit the same
mistakes and thus reduce the error percentage to a great extent. There may, yet be
situations where the manual verification of the data is unavoidable. Single entry in any
case is more fraught with higher number of mistakes that would require extra effort for
quality assurance.
Specially customized software are also available that help data entry from
scanned/digitally photographed documents creating a double screen for ease of entry and
comparison.

Time Estimation
Calculating exact time required for the data entry in any project is dependent on a
number of variables. One possible way is counting the key strokes hypothetically
illustrated as below (Annexure B)

TIME/FORM CALCUALTION SHEET

Time
Total Time
No Item Qty required
Required(Sec)
(Sec)
1 English Fields 6 A
2 Urdu Fileds 13.33333333 B
3 Numeric Fields 0.75 C
4 Picture Scan 120 D

Total Time Rrequired (Sec) E= A+B+C+D

Total Time Required (Min) F = E x 60
Total Time Required (Hour) G = F x 60

Table 1: Sample Time Calculation Forms Template

Total Forms of above type (H)

Total Time Required for above type (I) = H x G (Hrs)

Total Time Required for all types of forms (Z) = I1 + I2 + I3 + …… In (Hrs)

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 Data Entry Cost Estimation & Outsourcing Guidelines

Forms, however, should be designed before this calculation is done. Using above
table estimation can be worked out for simple entries but not for the complex ones like in
the case of Urdu handwritten characters. There would be need to perform an analysis on
the data and finding out the estimated number of forms to be entered for each designed
form. Multiplying each with the estimated time required to be entered should give
reasonable time estimation for complete data entry.
In this method however it would be important to actually get a sample data
entered and then calculate the speed, number of characters, field type, etc. Care should be
taken in keeping margins for the human endurance, capacity and attention levels.
For labor tasks one can assume a learning curve rate of at least 85%; which means
that every time we double the number of records entered, the time to enter a record
decreases by 85%. As shown in Table 2, if the 10,000th record is taking 10 minutes on
average, then the 100th record should have taken 29.5 minutes and the 1,000th record
17.16 minutes on average. The change in the overall average time for all records as the
total number of records changes is also given in Table 2. Given that the number of
records may be in millions, it is assumed that any vendor who is subcontracted data entry
would be handling at least 10,000 records of every type.

Entries Time for Nth record Cumulative Time Average Time

50 34.65 2,212 44.24
100 29.45 3,793 37.93
500 20.19 13,131 26.26
1,000 17.16 22,361 22.36
2,000 14.59 38,055 19.03
5,000 11.77 76,805 15.36
10,000 10.00 130,612 13.06
Table 2: Learning Curve Effect (learning rate 85%)

Cost Estimation
Cost of a project, if not calculated correctly, can bear the greatest risk of failure to
a project. Government projects need to be well equipped with cost benefit analysis to
avoid such a disaster. Following tables are recommended to be followed when
calculating cost of data entry in a project for determining the cost on the basis of man-
hours put in for the x number of entries in 1000 hours (Annexure C)
A data entry operator’s salary is assumed to be Rs 5,250 (and that of the quality
assurance operator and supervisor to be Rs 6,600 and 15,000 respectively). However,
salaries will vary depending upon the project and the nature of data entry job.
Also for calculating the average cost per hour, the general guidelines for each
Data Entry Operator, one Quality Assurance Operator and one Supervisor a ratio of
16:4:1. However, this will also vary as the nature of project varies (Annexure D)

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 Data Entry Cost Estimation & Outsourcing Guidelines

Center Supervisor (1) 

Quality Assurance    

Data Entry Operator                

Supervisor Management of team of domain experts, solving their

problems and ensuring the availability of documents for
data entry.
Interacting with the data providing authority for the
availability of documents and clarification of the
illegible/damaged/inconsistent documents.

Quality Assurance Management of team of data entry operators, solving their

Supervisor(Domain problems with the documents and ensuring the correctness
Expert Person) of entered data.
Marking the unreadable / damaged / inconsistent documents
to be sent to data providing authority for clarification.

Data Entry Operator Does the actual data entry work.

Table 3: Roles and responsibilities of Data Entry Team

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 Data Entry Cost Estimation & Outsourcing Guidelines

Outsourcing Data Entry

Basic Data
Daily working hours 8
Working days a Week 6
Weeks a month 4.23
Working days a month 25.38
Quality Check @ 10% 0.8 Hours per day

Data Correction Wait Time @ 20% 1.6 Hours per day

Management and Supervisor Expenditures @ 10 % of Total cost

Estimated time required 1,000.00 Hrs

Quality Check time (@ 10%) 100.00 Hrs
Data Correction wait time (@ 20%) 200.00 Hrs
Time required with Quality Check & Data Correction 1,300.00 Hrs
Time required with 5 DEOs 260.00 Hrs
Pay of one Data Entry Operator 175.00 /Hour
Pay of one Quality Assurance Operator 220.00 /Hrs
Total pay of DEOs 227,500.00 Rs
QAO's pay(For every 5 DEOs there will be one QAO) 57,200.00 Rs

Total 284,700.00 i
Management and Supervisory Expenditure (@ 150 % of (i) 427,050.00 ii
Other Fringe Benefits @ 50% of (i) + (ii) 355,875.00 iii
Grand Total (Without printing & Photocopy 1,067,625 A
Expenses)
Man-Hour Cost 136.88

* Estimated (Subject to change according to project requirements) (Cost – A)

Table 4 - Example of Cost Calculation for estimated time of 1000 Hrs (without
quality check and data correction) for data entry.

Complexity of Data
Another important factor in calculating the cost of data entry is the complexity of
the data. Following table can be used for calculating the said complexity. This will lead to
calculating the estimated cost of data entry in relation to the factors that influence the data
entry greatly (Annexure E).

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 Data Entry Cost Estimation & Outsourcing Guidelines

COMPLEXITY MATRIX
Description of Process Level of Complexity

Quality of Data
Complexity Level
Level of Accuracy
Total (F)

Total Cost = (F% * A) + A

Table 5 – Complexity Matrix

Quality
Percentage
Allowance for Difficulty Level
Difficulty Level
0% (Qlevel1) Data is typed and clearly readable
20% (Qlevel2) Data is typed but not clearly readable
40% (Qlevel3) Data is hand written and clearly readable
50% (Qlevel4) Data is hand written and not clearly readable/
on an old fragile page
60% (Qlevel5) Sequence/ on a torn page/ old and very fragile
page

Table 6 – Quality Matrix

Complexity
Percentage
Allowance for Difficulty Level
Difficulty Level
0% (Clevel1) All field are on the same page
30% (Clevel2) Fields are separated on more than two
pages/more than one book
40% (Clevel3) Fields are separated on more than three
pages/more than two books
50% (Clevel4) Fields are separated on more than four
pages/more than three books
60% (Clevel5) Fields are separated on more than five
pages/more than four books

Table 6 – Complexity

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 Data Entry Cost Estimation & Outsourcing Guidelines

Accuracy
Percentage
Allowance for Difficulty Level
Difficulty Level
0% (Alevel1) Data is without any typing mistakes
20% (Alevel2) Data is with typing mistakes ≥1% & ≤ 9%
30% (Alevel3) Data is with typing mistakes ≥10% & ≤ 19%
40% (Alevel4) Data is with typing mistakes ≥20% & ≤ 29%
50% (Alevel5) Data is with typing mistakes ≥30% & ≤ 39%
60% (Alevel6) Data is with typing mistakes ≥40%

Table 7 - Accuracy

Once the complexity of the data is calculated and multiplied with the estimated
man-hour cost, the resulting cost should be added to the estimated man-hour cost.

Following example illustrates above tables. (This example is based on the

assumption that the complexity level remains between a factor of 10– 160%)

COMPLEXITY MATRIX

Description of Process Level of Complexity

Quality of Data 20%

Complexity Level 40%
Level of Accuracy 20%
Total 80%

Total Cost = (80% * 136.88) + 136.88 = 246.38

Table 8 – Complexity Matrix

Above example shows that a data with Quality level 20%, Complexity level 40%
and Accuracy level 20% will increase the cost @ 80 %. This also depicts that if the data is
prefect there will be no change in the anticipated cost. Overall increase in the cost is
anticipated to be between 10 to 160%.

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 Data Entry Cost Estimation & Outsourcing Guidelines

In-house vs. Outsourced

At the current level of I.T literacy in the public sector, a comparison between the
costs of in-house data entry and outsourced data entry is not possible. There is no
infrastructure in the departments to carry out this job efficiently nor are their any
benchmarks available. Building an infrastructure for such a purpose may prove very
costly and if at all done, would be able to deliver in the distant future only. The
comparison would be difficult if one-time cost of machinery and equipment is embedded
into above costs. It is therefore recommended that instead of spending huge amounts on
building infrastructure for data entry tasks, outsourcing of data entry would be more
economical & efficient preposition. Opportunity cost of equipment purchased may not be
worthwhile as maintenance and depreciation costs would distort the overall estimates.

Tender Evaluation
When the data entry projects are outsourced, capability of the vendor plays a
significant role in the final outcome of the project. It is therefore imperative that
acquisition of domain knowledge, management capability and rational estimation are
analyzed carefully to evaluate the information regarding vendors and their bids.
Preferably the data entry should be outsourced to the customized software vendor to allay
the copyright concerns and to elicit a commitment to make the project a success as data
entry is 100% integral to the use of software application and success of its operations. The
software vendor may, however, subcontract the data entry services at his own will.

Bid Evaluation Criterion

The two most important factors in the success of an outsourced data entry project
are:

1. Cost effectiveness/ correct estimates discounting all possible obstructions /limitations,

both individual and systemic.
2. Capacity of the Firm
a. Project Management Team and Tools/ Practices
b. Technical Human Resource
c. Quality Control tools and methods

Therefore, in order to assess the capability of a vendor, a mechanism would be

required to assess these factors. Following qualification and evaluation criteria would be
used:

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Qualification Criteria
Only the companies that meet following criteria will be allowed to participate in
the tendering process.

a. Firm must possess a recent and active International Quality certification from any
UKAS recognized International Quality Auditing Company.
b. Firm must be financially sound and for evidence thereof last 3 years annual tax
returns should be submitted and audited financial reports as well as references
from banks may also be provided for the purpose of assessment.
c. Firm must be willing to deliver the required services within the time span
proposed by the tendering department with a negotiable margin from 10 to 20%.
d. Firm must not have misrepresented any information in the submitted proposal
e. Firm must not have failed to deliver a project in public sector

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 Data Entry Cost Estimation & Outsourcing Guidelines
Evaluation Criteria
TECHNICAL PROPOSAL EVALUATION CRITERIA
*(80% marks in each individual section & 80% marks overall will be the passing criteria)*
**(Failure in a single section will amount to disqualification from the bid)**
Sections
a. Company Profile
2. Company Quality
Management
3. Project Experience with
special relevance to the
experience related to the
Assignment being tendered for
4. Proposed Project
Methodology and Work Plan
Points Criteria
100 Track Record of the Company will be assessed through
1. Company Business Portfolio (Multifaceted client experiences
30 points, specific business company 5 points)
2. Local Private Sector Experience (10 pts)
3. Public Sector Experience (30 pts)
4. International Experience (30 pts)
5. Companies must not possess a negative image in the market.
(Negative report from a client firm/department will reduce
the overall technical evaluation points by 60 points)
The Evaluation department may verify the provided credentials as
well as client remarks through its all available resources.
175 Firm must possess Specific and/or General Quality management
certification. Only current year and active certifications will score
any point.
a. Overall ISO9001:2000 or CMM Level 3 Quality
Certification. In case of Local Auditors 60 points and
Foreign Auditors 100 points
b. Very specific to project/job ISO9001:2000 or CMM Level 3
Quality Certification. In case of Local Auditor 140 points
and Foreign Auditors 175 points
Multiple certifications (overall or specific) do not count for
separate points. Maximum points to be awarded in this section
will not exceed 175 points.
225 Past project experience of the firms will be evaluated on the basis
of following criteria:
1. Recent/Current projects – last 3 years (65 pts per project)
2. Past Projects done in the last 7 years (40 pts per project)
3. 25 additional points to be awarded for each project
relevant to the tendered project in terms of
content/knowledge base and/or task/activity.
Total points in this section will not be allowed to exceed 225
points. The evaluation of each project will not only be done on
the basis of number of projects but also on the size of the project,
technical challenges faced, content/quality of the delivered
projects, documentation, processes followed as well as delivery
and client satisfaction. Client satisfaction of the project must be
presented in the form of a letter issued by no less than the CEO or
Head of the Department/Organization/Project Director/Manager.
320 Detailed proposals must be submitted as well as presented before
the evaluation committee.
1. Rationale, Professional Quality and Content of the
Written Proposed Methodology (100 points)
2. Interview and Presentation on the Proposed Methodology
(90 points)
3. Demonstration of the Software Prototype/Data Entry
Demonstration of proposed Skill set (Data Entry Times
will be used as a marker for rationalizing the submitted
Financial Proposal in the latter part of the Bid
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 Data Entry Cost Estimation & Outsourcing Guidelines

TECHNICAL PROPOSAL EVALUATION CRITERIA

*(80% marks in each individual section & 80% marks overall will be the passing criteria)*
**(Failure in a single section will amount to disqualification from the bid)**

Sections Points Criteria

Evaluation) (100 points)
4. Rationale of the Proposed Work Plan (30 points)
5. Quality of Human Resources 180 The section will evaluate the required Human Resource potential
of the company as well as the quality and experience of the
available Human Resource. Only the personnel that have spent at
least last 6 months on company payroll will be considered.
Companies will not be allowed to misrepresent to the tendering
department by showing proposed or fresh inductions.
1. General Abilities of the Company Resources (40 points)
2. Human Resource of the company with skill set specific to
the tendered project (50 points)
3. Time period of the above mentioned project specific
personnel working as a unit team/group within the
company (5 points per month Max of 50 points)
4. Professional courses attended/Certification tests taken by
the company personnel in last 12 months (5 pts per
person per course, Max 40 pts)
The evaluating department will call for interview project specific
resources presented by the company for authenticity of presented
credentials as well as their past and existing relationship in the
organization.

FINANCIAL PROPOSAL EVALUATION CRITERIA

6. Financial Proposal 430 Formula for Calculating Marks:
A bid must be less than or equal to the estimated price.
Formula for calculating marks:

Let W = 430 points (weight of the financial bid)

M = minimum bid
B = this bid

Score = (M/B)* Weight

Table 9 – Evaluation Parameters

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Annexure – A

Improvement in GUI for Data Entry to Improve Efficiency

A case study of LRMIS
Improvements in the GUI design, for example in the Land Record Management
Information System. These will improve the data entry operator throughput.

1. The GUI design of the Land Record Management Information System should be
such that the curser should jump automatically to next data entry box whenever
the operator hits the ENTER key or any specific key on the keyboard.
2. The automatic movement of curser from one field to another must be designed in
such a manner that the effort in grabbing data from the source documents
(i.e. Register Haqdaraan-e-Zamin, Shajra-e-Nasab, Register Gardawari and
Taghayyaraat, and Register Intiqaal) is minimal. This can be done by ensuring that
the data entry operator moves to next source document/page, if possible, only after
all the data from the previous source document/page has been entered into the
system. Furthermore, the flow of cursor movement in GUI should be designed in
such a way that there is natural flow of information retrieval from the source
document.

These changes in the GUI design will save the time for data entry operator (and
hence the cost saving for both the Client and the Consultant) which is being wasted in
moving the mouse to the next field and then clicking to activate it. Also, the time wasted
in searching/navigating between different source documents, for required data, could be
saved. Following are some examples.
• There should be a way to go to the previous page when entries on next opened
page have been completed.
• To select a drop down, it should be clicked only once by mouse. This feature is
not currently implemented in RHZ.
• Typical sentences of Note, Pemana-e-Haqeeat, Lagaan should be already shown
in GUI. Also in the ID card no. entry, dashes should be shown by default to save
a couple of key strokes.
• Land Share should be calculated by the system (use calculator) or, if possible
Data Entry operator should only need to enter values in a formula to calculate
the land share.
• In RHZ, if ‘Malik ka naam’ is not found in the Drop down then Data Entry
operator should enter it in the drop down text field, not in another text field.
• In Date field, dd-mm-yy format should be followed in case Data Entry Operator
doesn’t want to look at Calendar for selecting Date.

By studying the data entry flow in detail, an optimized navigation flow in software
GUIs and source documents could be designed. If this is ensured, a further 3-5 percent
reduction in the effort and consequent proportional increase in the productivity could be
achieved. It is predicted that with this little effort, at least 3 percent further reduction
would easily be achieved.

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Annexure – B

Sample Time Calculation Forms Template

TIME/FORM CALCUALTION SHEET

Time
Total Time
No Item Qty required
Required(Sec)
(Sec)
1 English Fields 6 A
2 Urdu Fileds 13.33333333 B
3 Numeric Fields 0.75 C
4 Picture Scan 120 D

Total Time Rrequired (Sec) E= A+B+C+D

Total Time Required (Min) F = E x 60
Total Time Required (Hour) G = F x 60

Total Forms of above type (H

Total Time Required for above type (I) =H x G (Hrs)

Total Time Required for all types of forms (Z) = I1 + I2 + I3 + …… In (Hrs)

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 Data Entry Cost Estimation & Outsourcing Guidelines

Annexure – C

Cost Calculation Sheet

Total time required = Z (Hrs)

Costing Sheet

Basic Data
Daily working hours 8
Working days a Week 6
Weeks a month 4.23
Working days a month 25.38
Quality Check @ 10% 0.8 Hours per day
Data Correction Wait Time @ 20% 1.6 Hours per day
Management and Supervisor Expenditures @ 10 % of Total cost
Estimated time required Z Hrs (a)
Quality Check time (@ 10%) 0 Hrs (b)
Data Correction wait time (@ 20%) Z*20/100 Hrs ( c )
Time required with Quality Check & Data Correction a+b+c Hrs (d)
Time required with 5 DEOs d/5 Hrs (e)
Pay of one Data Entry Operator 175 /Hour
Pay of one Quality Assurance Operator 220 /Hrs
Total pay of DEOs e*175*5 Rs (f)
QAO's pay(For every 5 DEOs there will be one QAO) e*220 Rs(g)

Total f+g Rs (h)

Management and Supervisor Expenditure (@ 150 % of h h*150/100 Rs (i)

Other Fringe Benefits @ 50% of i + h 50*(i+h) Rs (j)
Grand Total (Without printing & Photocopy Expenses) h+I+j A

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Annexure – D

Data Entry Costing Example

COSTING FOR COMPUTERIZATION OF LAND REVENUE RECORD USING STANDARD

SCHEDULES OF RATES FOR LAHORE CITY TEHSIL (NESPAK)
Per Man-
Man- Over- Fringe Month Per Hour
Item Months Salary heads Benefits Fee Cost Cost
Land Rec Data Entry Comp.
Spec. 2,144 12,000 5,760 3,600 600 21,960 125.49
Quality Check Time @ 25%
initial Time 536 18,000 8,640 5,400 900 32,940 188.23
Mgmt, Center Supervisors 180 39,919 19,161 11,976 1,996 73,052 417.44
Average Cost Per Hour 155.62

COSTING FOR COMPUTERIZATION OF LAND REVENUE RECORD USING STANDARD

SCHEDULES OF RATES FOR LAHORE CITY TEHSIL(PEPAC)
Per Man-
Man- Overhea Fringe Month Per Hour
Item Months Salary ds Benefits Fee Cost Cost
Land Rec Data Entry Comp.
Spec. 2,144 16,469 7,905 4,941 1,219 30,534 174.48
Quality Check Time @ 25%
initial Time 536 20,465 9,823 6,140 1,514 37,942 216.81
Mgmt, Center Supervisors 180 39,166 18,800 11,750 1,958 71,675 409.57
Average Cost Per Hour 197.21

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Annexure E

Complexity Calculation Sheet

• Total Cost Calculation

COMPLEXITY MATRIX
Description of Process Level of Complexity
Quality of Data P
Complexity of Data R
Level of Accuracy S
Total T = P + R +S

Total Cost = (T % * A) + A

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