6.

8 Using Passives and Impersonal Constructions to Improve You-Attitude

1. You did not part your car in the appropriate lot.

The car was not parked in the appropriate lot.
The car is in the wrong lot.

2. You did not turn in the correct receipts for reimbursement.

The correct receipts were not turned in for reimbursement.
The receipts are not correct.

3. Because of your error, you cost this company $14,000 in extra charges.
The company was charged $14,000 in extra costs.
The error cost the company $14,000 in extra charges.

4. You did not provide a portfolio showing relevant work samples for this job.
Work samples were provided that are not relevant.
The work samples are not relevant.

5. You did not submit your weekly report on time to your supervisor.
The weekly report was not submitted on time.
The weekly report is late.
6.9 Improving You-Attitude

1. The enclosed membership has been priced specially for you.

2. As a Pinnacle Marketing customer, you get the best and brightest talent to help with
your online promotions.

3. This exclusive offer is available to you for a limited time.

4. Your Cummings Brand tractor or lawnmower is backed by the personal guarantee of

the company’s president and CEO.

5. You will not find a better deal anywhere else for this product.

6. Please take the time to visit one of our neighborhood locations close to you.

7. Your refund check will be mailed on March 1.

8. In the next few weeks, you will have the opportunity to attend wellness seminars to
encourage even better lifestyle choices.

9. Your assignment is to help with recruiting.

10. A mistake cost the company $34,000 on the deal.

6.10 Improving You-Attitude (LO 6-1, LO 6-2)

Many different revisions are possible. Acceptable answers include the following.

1. As an employee, you will enjoy a generous package of company benefits.

2. You will receive a refund by the first week in May.

3. You will be offered the job tomorrow.

4. You should reread your letter before sending it.

5. You will be called by October 3 to schedule delivery.

6. Please use discretion in dealing with business matters.

7. Turning in hours in a timely manner will allow us to issue paychecks promptly.

8. Take the time to review the job posting you wrote to be sure it is accurate.

9. Employees should recognize that customer service is job number one.

10. Please feel free to share your comments about the job with me.