Katie Jo Powers Longview, WA 98632

(360) 431-8124
katiejopowers@gmail.com
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SUMMARY:

Tenured credit union professional with ample experience in Human Resources and Corporate Education.
Will possess BA in Business Management with a focus of Innovation and Change by the end of year;
2019.

SKILLS:

 Excellent communication  Critical thinker

 Amazing leadership  Strategist; Visionary
 Top notch work ethic  Goal driven
 Project management  Team player
 Culture ambassador  Event Planning

EXPERIENCE:

Fibre Federal Credit Union Longview, WA

Corporate Education Manager 05/15-Present
Key responsibilities/achievements:

 All responsibilities of Education Development Specialist

 Manage the teller, new accounts, consumer loan, and corporate training and onboarding in the
organization
 Create and deliver training material to employees with various methods (classroom, video
conferencing, online tutorials, quizzes, etc.)
 Successfully manage and lead the Corporate Education department
 Assist with staff motivation and engagement
 Successfully trained all staff and helped manage an acquisition of another credit union, another
core software conversion, and an online banking conversion
 Backup AVP of Human Resources (policy updates, disciplinary issues, recruiting, etc.)

Fibre Federal Credit Union Longview, WA

Educational Development Specialist 04/11-05/15

Key responsibilities/achievements:
  Collaborated with department heads to develop training or incentive programs based on
specific needs or credit union vision
 Developed and executed new hire orientation for new employees
 Created vision, theme, and content for annual all staff training
 Led the training of a core software conversion with 7 ancillary systems for over 200 employees
 Educated staff about the credit union movement and people helping people
 Created organization wide training programs for product and service education
 Used minimal resources to create fun and entertaining programs

Fibre Federal Credit Union Longview, WA

Various Positions 12/99-04/11

Key responsibilities/achievements:

 Started my career as a file clerk - 12/99

 Moved to a teller - 02/00
 Promoted to a New Accounts Advisor -6/00
 Promoted to Branch Support (perform consumer loan processor, new accounts, and teller
duties) – 03/02
 Promoted to Payroll/Benefits Coordinator in Human Resource Department – 07/08

EDUCATION:

Washington State University Pullman, WA

Anticipated degree Dec. 2019

Lower Columbia College Longview, WA

Associates in Arts Degree 09/97-06/99

ACHIEVEMENTS:

 Recipient of the 2016 & 2017 Culture Champion of the Year Award; 2018 nominee
Fibre Federal Credit Union
 2016 Workforce Best Practice Education Individual Achievement Award
Kelso-Longview Chamber of Commerce
 Cumulative GPA at Washington State University – 3.96