Christopher Leach

Address:
2 The Green
Flore
Northampton
NN7 4LG

E-Mail: chrisleach@hotmail.co.uk
Tel. No.: 01327 341710
Mob. No.: 07854 646502
PROFILE:

An effective and self confident technician, a capable communicator with clients

and in-house colleague alike. Able to effectively handle workload under pressure,
whilst maintaining excellent interpersonal relationships and meeting company
standards and financial criteria. Posses a keen eye for detail and the ability to
take on board new project challenges.

EMPLOYMENT
HISTORY:

June 2009 – Present – 3i Studio (formally Oakleaf Software and Support)

Software Implementation and Training Technician
As Software Implementation and Training Technician my key responsibilities and
roles are;

 Installation of the in house developed facility management package,

involving SQL servers, Access databases, and liaison with the client;
 Training of External Clients on the use of the in house developed facility
management package, this includes Estate Managers at clients such as
County Durham and Darlington PCT (CDDPCT), Staffordshire Police, and
the London School of Business and Economics;
 1st and 2nd Line helpdesk support for all existing and new customers
covering all in house developed software, this is by email, telephone and
face to face interaction with internal and external contacts;
 Management support of large projects reporting directly to the Technical
Director, notably the implementation and maintenance of NHS Scotland’s
National Property Database, accessible via the internet;
 Maintenance of an online Citrix Presentation Server, including the creation
and maintenance of the Active Users Directory;
 Installation and maintenance of IIS dependant websites and FTP clients;
 Creation, population and maintenance of SQL Databases, in both SQL
2000 and 2005, and Microsoft Access Databases in 2000, 2003 and 2007,
including basic query design;
 Mapping of Floor Plans using AutoCAD 2005 using polylining, this allows
customer reporting to be made on GIAs, GEAs, Rooms, Fire Zones,
Departmental usage, etc…
 Secure delivery of clients data by both electronic and physical means;
 Migration of client data as required from obsolescent database types to
modern and manageable formats, most notable being County Durham and
Darlington PCT (CDDPCT), and NHS Scotland’s National Property
Database, both involving data migration from a large number of Microsoft
Excel Spreadsheets into Microsoft SQL 2005 Databases.
 February 2008 – May 2009 – South Northamptonshire Council
Strategic Housing Assistant
As the Strategic Housing Assistant my key responsibilities and roles were:

 To provide full administrative support to the Strategic Housing Team,

Team Leader and Manager, most notably during the creation of the South
Northamptonshire Housing Strategy 2005 – 2010 Action Plan;
 Respond to customer enquiries, both face to face and electronically,
including internal customers such as elected members and councilors, and
members of the general public;
 The production and distribution of accurate minutes of Housing Strategy
meetings;
 Maintaining and updating files, both paper and electronic;
 The design, production and distribution of a bi-annual Newsletter to
external parties which includes Private Landlords, Estate Agents and
availability to the General Public;
 The effective organization of meetings involving both internal and external
delegates, which includes elected members & officials.

COMPUTER
SKILLS:

Microsoft Office 2000, 2003 and 2007 (Word, Excel, Access, PowerPoint,
Publisher and Outlook), Microsoft SQL Server Management Studio 2005 (inc.
Express), AutoCAD 2005 and Citrix Server Presentation Client.

EDUCATION:

Northampton College, Badby Road West, Daventry

BTEC
National Award in Statutory Public Services (Uniformed)

Campion School, Bugbrooke, Northampton.

GCSE
Double Award Science, Mathematics, Geography, Design and Technology:
Systems & Control, Business Studies, English Language & Literature, French,
Spanish, and Art.

ADDITIONAL
INFORMATION:

Full UK Drivers License and car owner.

Written references will be provided upon request