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In an effort to improve the quality of the courses and services we provide via distance delivery,
we are seeking your feedback. We are asking all students to volunteer their time to complete
the survey. All responses will remain anonymous and confidential. When the data is compiled
and summarized, your name will not be linked to any of the statements you may have made in
response to questions included in this survey.
The survey should take approximately 15-20 minutes of your time. For open-ended questions,
point-form responses are preferred. Please complete and submit the survey by xxx.
When required, indicate whether you strongly agree (SA), agree (A), disagree (D), or strongly
disagree (SD) with statements provided in this questionnaire. Mark not applicable (NA) if the
statement does not apply to your situation.
Thank you for completing the survey. If you have any questions, please contact the lecturer.
Student Demographics
Overall
SA A D SD NA
SA A D SD NA
2
The workload was just right. X
Did you need to obtain additional material to complete the course? Yes
If so, what material or resources did you need? I use grammarly application to check
my grammar and also I look some of the materials in the wikipedia or wikiHow
Course Assessments
SA A D SD NA
3
The assignments and examinations were marked fairly. X
Support Services
SA A D SD NA
During the course, how often did you contact your tutor or instructor?
Not at all
Did you require technical support or assistance to access your online materials or
activities? No
If you did need to obtain technical assistance, what type of support did you require?
4
Whom did you contact for technical help?
Please check all answers that apply.
__ Institutional website
__ Instructor or instructional assistant
__ Computing Services helpdesk
__ Library or Learning Resources staff
__ Computer lab monitors or learning centre staff
__ Friends or family member
__ Others, please specify ______________________________________________
If you did not receive adequate assistance, please describe the difficulties you
encountered.
Which of the following do you own? Check all answers that apply.
Desktop computer X laptop computer X cell or mobile phone with MP3 capability X
5
What operating system do you use?
Don’t know
What is the speed of your modem or the type of modem that you use (or how do you
access your courses)?
Don’t know
Where do you access your course and conduct your online course activities? Indicate
the percentage of the time you spend at the locations below.
At home
Other, please specify:
Approximately how long did it take you to learn to use the learning management
system?
a day
How could the learning time (required to learn the LMS) be reduced? Maybe by giving
more information or video tutor
Rate the following aspects of the learning management system by indicating whether
they were easy or difficult to use. Use the following key when responding:
Very easy to use (VE), easy to use (E), difficult to use (D), very difficult to use (VD), and
not applicable (NA).
VE E D VD NA
6
Submitting assignments X
Finally
How could the institution improve the course and the online services it provides to
students? For example, should the institution provide blog, e-portfolio, or wiki capabilities?
YES