Pleasant work atmosphere, career, remuneration 2. Union / association of support staff Staffing Alumni, KORPRI 3. Benefits TASPEN, BPJS 4. Performance evaluation The university has developed a remuneration system for support staff based on performance in doing their specific job and their attendance records using Employee Performance Target (Sasaran Kinerja Pegawai [SKP]). Support staffs will get remuneration based on their performance on those aspects. Support staff with excellent performance will also be rewarded. The university provides appreciation (awards) for excellent support staff. 5. Recruitment The mechanism of selection and recruitment of support staff are as follows: 1) Determining the position and criteria; 2) Arranging the recruitment committees, recruitment schedule, and recruitment implementation; 3) Announcement of registration and acceptance; 4) Exams; and 5) Announcing the selection result. Information related to support staff recruitment is made publicly available through the university’s website and other media 6. Development of support staff (degree and non-degree training; training need identification, training plan) training on archive management, information systems, asset management, service excellence, e-letter, foreign languages 7. Upgrade skills gymnastics, futsal, badminton, fun walk, as well as religious activities, especially in Ramadan month. The faculty and the university also organizes other activities for support staff, such as benchmarking and outbound. 8. Measuring the quality of service designing the questionnaire, how to fill, feedback, the use of result 9. Facilities in the work place FEB has a support staff room. The building area of FEB 2 consists of 7395 m2 five-stories building of 8000 m2 FEB 2 area, consisting of lecture rooms, a reading room, office room, canteen, prayer rooms, toilets, and parking area. 10. Fire evacuation (how often training, safety care, who take care) Jika ada sesuatu yang menimbulkan kebakaran alarm akan langsung berbunyi, lift akan mati seluruh orang diarahkan dari tangga, kemudian air akan turun dari langit-langit 11. Regulation for the use of facility including laboratory Lewat bagian umum jika diluar jadwal yang sudah di jadwalkan 12. Admission process of students Entrance to Management Study Program UIN Syarif Hidayatullah Jakarta through three schemes, namely: (a) SNMPTN - National Entrance Selection of State Universities - where applicants are assessed based on their achievements in high school; there is no writing acceptance test for this scheme (http://snmptn.ac.id); (b) SBMPTN - Joint Entrance Selection of State Universities - where applicants are assessed before entering based on their performance on the National Higher Education Entrance Examinations held jointly by some state universities (http://www.sbmptn.ac.id); (c) SPMB Mandiri - where applicants carry out acceptance tests held by UIN Jakarta (https://spmb.uinjkt.ac.id/). 13. The use of technology in services Wiifii, AIS, Journal, Komputer khusus untuk mengisi menganai akademik 14. Bandwich, internet access Sekitar 100