Technical Manual

C&C08 Digital SPC Switching System Table of Contents

Table of Contents

Chapter 5 Service System ........................................................................................................... 5-1

5.1 Overview ........................................................................................................................... 5-1
5.2 PSTN Services.................................................................................................................. 5-2
5.2.1 Basic PSTN Services ............................................................................................. 5-2
5.2.2 Supplementary PSTN Services.............................................................................. 5-2
5.2.3 Supplementary PSTN Services Offered ................................................................ 5-3
5.3 ISDN Services................................................................................................................... 5-4
5.3.1 Basic ISDN Services .............................................................................................. 5-4
5.3.2 Supplementary ISDN Services............................................................................... 5-5
5.4 CENTREX Services .......................................................................................................... 5-5
5.4.1 Basic CENTREX Services ..................................................................................... 5-5
5.4.2 Supplementary CENTREX Services ...................................................................... 5-5

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Chapter 5 Service System

5.1 Overview
With the rapid development of the telecom industry and the increasing penetration of
telecom services in the day-to-day life, telecom users want more than just conversation
over the telephony network. The erstwhile switching equipment providing, only basic
call services is far from being able to meet the demands of the new generation users.
So telecom operators have to provide diverse services in order to remain attractive to
users.
In addition to POTS, the C&C08 Switching System also provides supplementary PSTN
services, basic N-ISDN services, supplementary N-ISDN services, virtual user
exchange service (CENTREX) and IN (Intelligent Network) services. It is capable of
catering to the actual narrow-band service requirements imposed by users.
PSTN supplementary services are a series of services specially provided for analog
users. These supplementary services supported by the C&C08 Switching System not
only comply with the equipment standards issued by the former MPT (Ministry of Posts
& Tele-Communications) of China, but also are adapted to the supplementary service
standards in many countries. The system meets the supplementary services
requirements in the countries where it has been installed and working. It also provides
some supplementary services characteristics of itself to meet the special requirements
of some users. As different countries have different supplementary service standards,
by carrying out supplementary service grammatical analysis and by configuring service
priority levels and its flexible service compatibility configuration capability, the C&C08
Switching System is able to meet the requirements of most of the countries.
The basic ISDN services provide bearer services of high quality for various standard
terminals by fully exploiting their advantage in bearer capability. On the other hand, the
supplementary ISDN services are services provided specially for BRA users in order to
meet the supplementary service recommendations stipulated in ITU-T Q.951~Q.957.
The CENTREX service is a service whereby some subscribers (in an Enterprise, for
example) in the local switching system are collectively taken as a basic user group,
forming a virtual PABX (Private Automatic Branch Exchange) and provided with PABX
services. At the same time these subscribers can avail themselves of some special
telecom services. So the CENTREX service can cater to the special requirements of
such user groups as Enterprises, Institutions, Hospitals, Government bodies,
Corporations, Hotels, Restaurants and financial Institutions.
IN services include IN services, such as ACC (Account Card Calling), VPN (Virtual
Page Number), NP (Number Portability) & IP (services provided through the SSP and
SCP) and compliant with ITU Q.1200-Q.1400. These services are described in the
following chapters.

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5.2 PSTN Services

5.2.1 Basic PSTN Services

Basic PSTN services are those basic call connection functions provided by switches,
including intra-office call, out-office call, incoming call, tandem call and remote user call.
The various types of calls are described in the following chapters and sections about
call processing.

5.2.2 Supplementary PSTN Services

Different countries and territories in the world may have different requirements for the
same PSTN supplementary service, and also different requirements for such aspects
as preference levels and compatibility between different services. To overcome these
problems, the C&C08 Switching System provides the following solutions.

I. Grammatical analysis of service

Standards or telecom operators in different countries or territories may have different

dialing requirements for the same supplementary PSTN service. Take abbreviated
dialing as an example, in countries, such as Brazil, Russia and Zimbabwe, the way
users register the abbreviated dialing service is different from each other. The C&C08
Switching System describes the input format for supplementary services through
external data and sets the input format for service through terminal data so as to meet
the different input format requirements of different countries and territories, for the
same service.

II. Service preference level

Standards or telecom operators in different countries or territories may have different

preference level requirements for the same supplementary PSTN services. Take the
call forwarding unconditional service and do-not-disturb service as an example. In
Brazil, an operator may require that when a user registers for both the do-not-disturb
and call forwarding unconditional services at the same time, the incoming call is to be
processed as ‘call forwarding unconditional’. While in Russia, under the same
circumstances the incoming call may be required to be processed as ‘do-not-disturb’.
The C&C08 Switching System describes the preference levels for such contradictory
supplementary services through external data, and sets the preference levels for
different services through terminal data. This is done to meet the various preference
level requirements of different countries and territories for different services.

III. Service compatibility

Standards or telecom operators in different countries or territories may have different

compatibility requirements for the same supplementary PSTN service. Take the call
forwarding unconditional service and do-not-disturb service as an example. In some
countries and territories, like China, these two services are not compatible, that is, a
user who has registered for call forwarding unconditional cannot at the same time
register for a do-not-disturb service. In some other countries and territories, these may
co-exist and differentiated by the service preference level. The C&C08 Switching
System describes the compatibility for the contradictory supplementary services
through external data, and sets the preference levels for different services through

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terminal data, so as to meet the different compatibility requirements of different

countries and territories for different services.

5.2.3 Supplementary PSTN Services Offered

Table 5-1 PSTN supplementary services

PSTN supplementary services

Abbreviated dialing List conference call
L
Absent service Listen-only conference calling
Activate and deactivate supplementary
Malicious call tracing (MCT)
services through operator controls
Making, modifying and removing tones and
Activating call forwarding table
A announcements on line
Advice of charge (AOC) M Message indicator
Alarm service (ALARM) Modify password
Assigned pickup Multiple alarms
Assigned trunk line call Number portability
N
B Black and white lists Number restriction
Block the blocker Outgoing call barring
C Call forwarding busy (CFB) Outgoing call prompt
Call forwarding no reply (CFNR) Operator emergency exceed
O
Call forwarding restriction Operator force disconnection
Call forwarding unconditional (CFU) Operator insert
Calling name identification (CNAM) Operator monitoring
Calling back on busy Park on
Calling line identification presentation
Password call
(CLIP)
Calling line identification during call waiting
Party line telephone set
(CID CW)
Calling line identification restriction (CLIR) P
PBX group forwarding
Calling line identification restriction exceed PBX line select
Call observation Priority subscriber
Call reservation Protection against intrusion
Call transfer (CT) Q Quick access function
Call waiting (CW) Record and playback
Call waiting temporary restriction (CCW) Register and cancel operator
Cancel all registered services Registered call on busy
Co-group pickup Remote activation of call forward
R
Completion call to Busy Subscriber Remotely set call forwarding busy
Conference calling (CONF)
D Distinctive ringing Remotely set call forwarding no reply
Do-not-disturb service (DDS) Remotely set call forwarding unconditionally
E Emergency call exceed R Ring back

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PSTN supplementary services

F Forced disconnection by operator Secretary service
H Hotline service (HLS) Secretary station service
Incoming call barring Set number incomplete
S
Incoming call prompt Single call and multiple display of analog
telephone set
Inquiry service Synchronous tones and announcements
I
Interception service Telephone set self-test
International Operator barred T Temporary reservation for CLIP and CLIR
Three-Party Service (3PTY)

5.3 ISDN Services

5.3.1 Basic ISDN Services

I. Bearer services

z Circuit-mode bearer service, including:

Circuit-mode 64kbit/s, unrestricted 8kHz structured digital information service
64kbit/s, 8kHz structured voice service
64kbit/s, 8kHz structured 3.1kHz audio frequency information service
2×64kbit/s, 8kHz structured, unrestricted digital information service
z Packet-mode bearer services, including:
Virtual call and permanent virtual circuit

II. ISDN user terminal service

In collaboration with the corresponding ISDN terminal, the C&C08 Switching System
can provide the following user terminal services:
. Telephony
. Teletex
. Telefax G4
. Videotex
. Telex
. Telephony 7kHz
. PC Communication

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5.3.2 Supplementary ISDN Services

Table 5-2 Supplementary ISDN Services

.MSN .SUB
.CLIP .CLIR
.COLP .CLIR
.CFU .CFB
.CFNR .CH
.CW .TP
.CONF .3PTY
.AOC .UUS
.DDI

5.4 CENTREX Services

5.4.1 Basic CENTREX Services

Table 5-3 Basic CENTREX Services

In-group call User group makeup
.Out-group direct access .Out-group incoming call unauthorized
.Out-group incoming call transfer .Out-group outgoing call
.In-group call barring .In-group outgoing call multi-barring
.Originating disabled .Receiving disabled
.Support 8-digit CENTREX abbreviated number .Emergency out Centrex
.Cross-office CENTREX user distribution

5.4.2 Supplementary CENTREX Services

Table 5-4 Supplementary CENTREX Services

.Abbreviated dialing .Secretary service
.Alarm call service .Secretary station service
.Absent subscriber service .Activated call forwarding table
.Do-not-disturb service .Operator interrupt
.Outgoing call barring .Operator supervision
.Malicious call tracing .Operator intrusion
.Registered call .Immediate hotline
.CFU (Call Forwarding Unconditional) .Remote setting of CFU
.CFNR (Call Forwarding No Reply) .Remote setting of call forward busy
.Call waiting .Remote setting of CFNR
.Call back when busy .Modify password
.Hot line .Record voice
.Receiving conference call .Play voice
.Dial number barring .Temporary booking CLIP/CLIR
.List conference .Single call multi-display
Calling number disabled .Operator login
.Multi-alarm call .Operator logout
Co-group pickup .Operator emergency override
.Call transfer .Cancel all services
.Assigned call pickup .Call forwarding busy
Do not disturb in active .Password call
.Conference call .Booked call
.3-party conversation .Outgoing call prompt

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