Revenue Department

CITIZENS' CHARTER
2007
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REVENUE DEPARTMENT

CITIZEN'S CHARTER
2007

Dear Fellow Citizen,

1. My cordial Greetings to you. Welcome to the services of the Revenue

Department.

2. The Revenue Department offers a variety of time-bound services, some of

which are :

(i) Sanction of Old Age Pension

(ii) Sanction of Pension to Destitute Physically Handicapped persons
(iii) Sanction of Pension to the Destitute Widows
(iv) Sanction of Pension to Destitute Agricultural Labourers
(v) Sanction of Pension to Destitute Deserted Wives
(vi) Financial Assistance in cases of death of the Bread Winner of the family.
(vii) Financial Assistance in cases of accidental death to the family engaged in 44 chosen professions
(viii) Assistance to Agricultural Labourers and Farmers under Tamil Nadu Agricultural Labourers - Farmers Social
Security and Welfare Scheme 2006.
(ix) The scheme of distribution of 2 acres of wastelands to the families of landless poor agriculturists.
(x) Distribution of Free Colour Television Sets
(xi) Issue of Certificates (Prominent among them are )
a) Community f) Income
b) Nativity g) Destitute Widow
c) Legal Heirship h) Intercaste marriage
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d) Solvency i) Deserted women
e) Birth & Death in Village
panchayats

(xii) Patta transfer

(xiii) Creation of new sub-divisions
(xiv) Assignment of cultivable lands and house sites
(xv) Tenancy Law implementation
(xvi) Fair Rent fixation
(xvii) Distribution of surplus agricultural land under Land Ceiling Act
(xviii) Issue of
a. N.O.C. for Cinema Theatres
b. Pawn Broker's licence
c. Licence under Arms Act
d. Licence under Explosives Act
3. Besides the above, Revenue Department registers you as a voter and renders necessary service for inclusion or
deletion of names in the Voter's list. It also supplies you copies of Electoral Rolls, in case you need, at a nominal price. It
conducts Elections to Parliament and Legislative Assembly.
4. In times of Natural Calamities like Drought, Flood, Tsunami, Cyclone, Fire, Revenue Department rushes to your
rescue with the following Services :-
(i) Evacuation to safe places
(ii) Providing Food and Shelter during the duration of the calamity
(iii) Assisting with financial help in reconstruction of damaged
dwellings.
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Thus, Revenue Department renders a host of services to you and to the community at large.
5. Revenue Department seeks your co-operation to help you better. I call upon
your kind attention to the following :
a) Application in time with all relevant supporting documents
b) Meeting the official concerned directly for assistance
c) Refraining from approaching touts or middlemen for help
d) Not offering bribe or any other incentive to any government functionary.
e) Reporting to the higher officers when bribes are demanded.
6. You may meet the Tahsildar, Revenue Divisional Officer, District Revenue Officer or Collector generally on any day.
All Mondays are however exclusively set apart to hear public grievances. "Monday" is known as "Public Grievances
Day". On that day, Public Grievances receive exclusive attention and overriding priority. Similarly, 2nd Wednesday in the
month is earmarked for District Administration Authorities to go to interior villages and meet the public directly for on-the-
spot addressing of their needs to the extent possible.
7. Please remember that you have every right to demand our service. None of us is doing any favour in serving you. You
are in fact giving us a great opportunity to serve the public.

HELP US TO SERVE YOU BETTER.

I.PERIASAMY
MINISTER FOR REVENUE AND PRISONS
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

1) Destitute Old 1) Rs.400/- per month (G.O. 1) 65 years and above Application in plain Tahsildar / Tahsildar / 1 Month 1. Revenue
Age Pension 98, S.W. & N.M.P.Dept., 2) No source of paper Spl.Tahsildar Spl.Tahsildar Divisional Officer.
Scheme (G.O. 73, dated 5.9.2006). income (S.S.S) (S.S.S) 2. District Collector
Finance (Pension) 3) Not a habitual
Department, dated beggar
22.1.1962. 4) Should not have
the support of major
son or grandson
whose age is above
18 years.
5) No capacity to
earn.

2) A free Saree / Dhothi for 6) Should not have

Deepavali and Pongal any property except a
Festival per Pensioner hut or house worth
( G.O. 459, S.W.& N.M.S. less than Rs. 5000/-
Dept., dt. 25.10.1991 ) (G.O.Ms.100, S.W. &
N.M.S. Dept., dt.
4.7.2002)
3) 2 Kgs. of free rice per
month for persons taking
meals and 4 Kgs. free rice
per month per person not
taking meals at noon meals
centre (G.O.Ms.288,S.W. &
N.M.P. Dept., dt. 26.9.1997)

4) 10 Kgs. of free rice for

the old age pensioners
under Annapoorna Scheme.
These persons are not
eligible for concession
shown in para 3 above
( G.O.No.7, S.W. &N.M.S.
Dept., dt. 18.1.2002 )

1

Name of the
Benefits
Scheme
2) Destitute 1) Rs.400/- per month
Physically (G.O.Ms.98, S.W. &
handicapped N.M.P.Depart., dated
5.9.2006).
Pension Scheme
(G.O. 1402,
Finance Pension ) 2) A free Saree / Dhothi for
Department, dated Deepavali and Pongal
6.11.1974). Festival per Pensioner
(G.O(Ms)459,S.W.&N.M.S.
Dept.,dt. 25.10.1991)
3) 2 Kgs. of free rice per
month for persons taking
meals and 4 Kgs. free rice
per month per person not
taking meals at noon meals
centre (G.O(Ms)288,S.W. &
N.M.P. Dept., dt. 26.9.1997)
CITIZENS' CHARTER 2007
Authority to be
To whom
Documents to be Sanctioning Time limit contacted for any
Eligible persons application to be
submitted Authority for sanction delay or deficiency in
sent service.
1) 45 years and above Application in plain Tahsildar / Tahsildar / 1 Month 1. Revenue
2)Handicap of 60% and paper Spl.Tahsildar Spl.Tahsildar Divisional Officer.
above (S.S.S) (S.S.S) 2. District Collector
3) For the persons below
45 years of age pension
eligibility is determined
on the recommendation
of the District Committee.
4) No age limit for totally
blind persons
5) Should not have any
property exceeding
Rs.5000/- (GO
Ms.No.79, SW NMP,
dt.25.7.2006)
6) No capacity to earn
livelihood.
7) No source of income.
8 )Should not have the
support of son or
grandson whose age is
above 18 years.
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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

3) Destitute Widow 1) Rs.400/- per month 1) No age limit. Application in plain Tahsildar / Tahsildar / 1 Month 1. Revenue
Pension Scheme (G.O(Ms)98, S.W. & paper Spl.Tahsildar Spl.Tahsildar Divisional Officer.
(G.O. 507, Finance N.M.P.Dept., dated 2) Should not have (S.S.S) (S.S.S) 2.District Collector
Department, dated 5.9.2006). remarried.
27.5.1975)

2) A free Saree / Dhothi for 3) Eventhough she

Deepavali and Pongal has got major son, she
Festival per Pensioner should not have any
( G.O. 459, S.W.& N.M.S. income
Dept., dt. 25.10.91 ) (G.O(Ms)92, S.W.&
N.M.P. Dept.,
dt.2.6.1998.
3) 2 Kgs. of free rice per 4) Should not be a
month for persons taking habitual beggar
meals and 4 Kgs. free rice 5)No source of
per month for persons not income.
taking meals at noon meals 6) Should not have
centre (G.O(Ms)288,S.W. & any property
N.M.P. Dept., dt. 26.9.1997) exceeding Rs.5000/-
in value.(GO
(Ms)No.79, SW NMP,
dt.25.7.2006)

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

4) Destitute 1) Rs.400/- per month (G.O. 1) 60 years and above Application in plain Tahsildar / Tahsildar / 1 Month 1. Revenue
Agricultural ((Ms))98, S.W. & 2) No source of paper Spl.Tahsildar Spl.Tahsildar Divisional Officer.
Labourers N.M.P.Dept., dated income. (S.S.S) (S.S.S) 2. District Collector
Pension Scheme 5.9.2006). 3)Should not be a
(G.O(Ms)164, S.W. habitual beggar
& N.M.P. 2) A free Saree / Dhothi for 4) Should not have
Department, dated Deepavali and Pongal any property
12.3.1981. Festival per Pensioner exceeding Rs.5000/-
(G.O(Ms).459, S.W.& in value(G.O
N.M.S. Dept., dt. 25.10.1991 (Ms)No.79, SW NMP,
) dt.25.7.2006)
5) Should be a
3) 2 Kgs. of free rice per Agricultural Labourer.
month for persons taking 6) Should not have the
meals and 4 Kgs. free rice support of major son
per month per person not or grandson whose
taking meals at noon meals age is above 18 years.
centre (G.O(Ms)288,S.W. &
N.M.S. Dept.dt. 26.9.1997)

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

5) Deserted and 1) Rs.400/- per month 1) Not below the age Application in plain Tahsildar / Tahsildar / 1 Month 1. Revenue
Destitute wife (G.O.(Ms).98, S.W. & of 30 years. paper Spl.Tahsildar Spl.Tahsildar Divisional Officer.
Pension Scheme N.M.P.Depart., dated 2) Should be a (S.S.S) (S.S.S) 2. District Collector
(G.O.(Ms).1465, 5.9.2006). permanent resident in
S.W. Department, Tamil Nadu
dated 3.5.1984. 3) Should be Legally
married
4) Separation for
minimum of 5 years
2) A free Saree / Dhothi for 5) Eventhough she
Deepavali and Pongal has got major son she
Festival per Pensioner should not have any
(G.O(Ms).459,S.W.& N.M.S. income source
Dept,.dt. 25.10.1991 ) (G.O(Ms.)92, S.W. &
N.M.P. Dept., dt.
2.6.1998.)
6) Should not have
any property
exceeding Rs.5000/-in
value.(GO (Ms).No.79,
SW NMP,
dt.25.7.2006)
3) 2 Kgs. of free rice per 7)No Source of
month for persons taking income.
meals and 4 Kgs. free rice
per month per person not
taking meals at noon meals
centre (G.O(Ms)288,S.W. &
N.M.P. Dept., dt. 26.9.1997)

5
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

6) Distress Relief Rs. 10,000/- (Central 1)Legal heirs of the 1) Application in Tahsildar / Tahsildar / 1 Month 1. Revenue
Scheme (G.O.470, Government Assistance ) deceased breadwinner the prescribed Spl.Tahsildar Spl.Tahsildar Divisional Officer.
Finance (CMPFR) (G.O(Ms.)11, S.W & of the family. form. (S.S.S) (S.S.S) 2.District Collector
N.M.P.Dept. Dt. 22.1.99) 2)Dependents of the 2) Death
Department, dated
deceased landless
23.5.1989) Certificate of
agricultural labourers.
breadwinner is a
3) Families of small
marginal farmers who must.
possess less than 2.5 3) Application
acres of irrigated land or should be filed
5 acres of unirrigated within 6 months
land or combination of from the date of
both irrigated and death of bread
unirrigated land winner,
equivalent to 5 acres of 4) Application
unirrigated land. If a should be
small/ marginal farmers
submitted to the
has both irrigated and
Collector within 1
unirrigated land, total
holding is to be ½ years.
calculated as detailed
below:
An acre of irrigated land
will be treated as
equivalent to 2 acres of
unirrigated land.
An acre of lease
cultivation will be treated
as 0.5 acre of own
cultivation.
4) Annual income should
not be above Rs. 7200/-
from all sources.

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

7(1) Accident Rs. 10,000/- (Central Legal heir of 44 1) Application in Tahsildar / Tahsildar / 1 Month 1) Revenue
Relief Scheme Government Assistance notified category the prescribed Spl.Tahsildar Spl.Tahsildar Divisional Officer.
(G.O. 471, Finance and Rs.5000/- (State workers as mentioned form. (S.S.S) (S.S.S) 2) District Collector
(CMPRF) dt. Government Assistance) in G.O. 471, Finance 2) FIR
23.5.1989. total Rs. 15000/- to the legal (CMPRF) dated 3) Death
heir of the bread winner. 23.5.1989. Certificate.
(G.O. 845 Rev.dt, 28.8.96) 4) Within 6 months
(G.O.11 SW & NMP Dept. from the date of
Dated: 22.1.99) death of bread
winner.

1)Dhobies
2) Cobblers
3)Carpenters, Cart
Builders
4)Drivers of animal
drawn vehicles.
5) Blacksmiths,
Hammersmiths
6)Goldsmiths, Silver-
smiths
7)Basket weavers
8)Stone-cutters, Stone-
Carvers, Masons

9)Tile workers
10)Brick layers
11) Well diggers
12)Well construction
workers

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

7(1) Accident 13)Agricultural

Relief Scheme labourers, Small and
(G.O. 471, Finance Marginal farmers who
(CMPRF) owned below 2.5
dt. 23.5.1989. acres
(contd.)
14)Neera tappers
15)Sewerage workers

16)Pesticide sprayers

17)Palmyrah, Coconut
tree climbers

18)Fishermen (non-
members of Co-op.
society )
19)Building and
Construction workers

20)Truck Drivers
21)Auto Rickshaw
Drivers

22)Drivers of Private
Cars, Taxi and Buses
(Non Owner of
vehicle)
23)Hair Cutting,
Saloon workers
24)Hand cartpullers
25)Persons doing
business in cycle
26)Handloom weavers
of private sector.

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

7(1) Accident 27)Kuyavars

Relief Scheme
28)Servant maids
(G.O. 471, Finance
(CMPRF) 29)Professional Snake
dt. 23.5.1989. Catchers
(contd.) 30)All workers in
Cinema Industry

31)Brick Chamber
coolies
32)Lorry loading and
unloading workers
33)Tailors
34)White washers,
Painters and
Electrician
35)Gramiya Nadanam,
Naiyandi mela artists

36)Cooking workers
37)Flour mill workers
38)Conductors of
private buses
39)Workers involved
in the work of erection
of pandal, stage,
mandapam work
40)Category of
persons engaged in
the collection of
honey, gallnut, etc. of
hill and forest products
(Non members of
Cooperative Society )

9
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

7(1) Accident 41)Cleaners in private

Relief Scheme Car, Lorry, Truck and
(G.O. 471, Finance Van and the drivers of
(CMPRF) private van
dt. 23.5.1989.
(contd.)
42)Plumbers

43)Employees of
match and crackers
factory

44)Artists

10
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

7(2) Accident 1) For construction workers Legal heir of the 1) Application in Tahsildar / Tahsildar / 1 Month 1) Revenue
Relief Scheme Rs. 10,000/- (Central deceased construction the prescribed Spl.Tahsildar Spl.Tahsildar Divisional Officer.
(G.O. 471, Finance Government Assistance worker. form. (S.S.S) (S.S.S) 2) District Collector
(CMPRF) and Rs.5000/- (State 2) Death
dt. 23.5.1989. Government Assistance ) Certificate
( G.O.(Ms).No. 845, 3) Postmortem
Revenue, dt. 23.8.1996 Certificate
(G.O.(Ms).No.11, S.W. & 4) FIR
N.M.P. Dept., dt. 22.1.99 ) 5) Within six
months from the
date of death.

2) Rs. 10000/- from Chief Legal heir of the 1) Application in District Collector Government 3 months
Minister's P.R.F. deceased construction the prescribed Labour Welfare
(G.O.Ms.153, Labour & worker. form. Department
Employment Dept., dt. 2) Death
15.7.1993 ) Certificate
Total Rs.25,000/- 3) Postmortem
Certificate
4) FIR
5) Within six
months from the
date of death.

7(3) Accident Rs. 7500/- to Rs. 15000/- 44 notifed category of 1)Application in Tahsildar / Tahsildar / 1 Month 1) Revenue
related injuries depending upon the nature workers mentioned in the prescribed Spl.Tahsildar Spl.Tahsildar Divisional Officer.
(G.O. 471, Finance of injury sustained and the G.O. 471, Finance form. (S.S.S) (S.S.S) 2) District Collector
(CMPRF) dt. degree of physical (CMPRF)dt. 2) Medical
23.5.1989. impairment. 23.5.1989) Certificate
G.O.Ms.570, Rev, 3) FIR
dated : 27.10.1999

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

8) Road Accident 1.Rs.10,000/- in the case of Legal heir 1) Application in Revenue Revenue 3 months District Collector
Relief (G.O.817, death plain paper. Divisional Officer Divisional Officer.
Home 2) FIR
(Transport) Dept., 3) Postmortem
dt. 8.6.99 Report.
4) Police Inspector
report.
5) Death
Certificate.

2) Rs.6000/- for total Individual 1) Application in Revenue Revenue 3 months District Collector
impairment plain paper. Divisional Officer Divisional Officer.
3) Rs.4000/- for loss of one 2) Medical
eye or one hand or one leg Certificate
4) Rs.500/- for other small 3) FIR
injury.

8(A) Relief of 5) Rs.25000/- as Solatium in Legal heir. 1) Application in Tahsildar. Committee 6 months. Government.
insurance agency case of death due to hit and plain paper. headed by the
through Revenue run through Insurance 2)FIR District Collector.
Dept. Company. 3) Postmortem
(Motor Vehicles Act Rule report.
161 and 163) 4)Police inspector
Report.
5) Death
Certificate.

6) Rs.12500 severe injuries Individual 1) Application in Tahsildar Committee 6 months. Government.

through Insurance plain paper. headed by the
Company. (Motor Vehicle 2)Medical District Collector.
Act Rule 161 and 163) Certificate
3) FIR

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 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

9) Relief to 1) for fully damaged huts owner of the damaged Application on Tahsildar Tahsildar 24 hours RDO
damaged huts due Rs.2,000/- hut white paper
to natural 2) for partly damaged huts
calamities like Rs.1,000/-
cyclone, flood and 3) 1 Saree, 1 Dhoti
fire 4) 10 kgs of rice
(G.O(Ms)No.388, 5) 1 litre of kerosene.
Revenue, dated
04.10.2001)

10) Relief to Loss 1) Legal heirs of the 1) petition in white 1)Tahsildar 1) Tahsildar 1) 24 hours 1) Collector
of human lives i) Rs.50,000/- deceased paper
occurred due to ii) For the grievous injuries 2) postmortem
natural calamities like loss of limbs, loss of certificate
like flood, cyclone eyesight etc. Rs.10,000/- 3) death certificate 2) Proposals 2) Government in 2) On receipt 2) Not applicable
and fire during under TR 27 by 4) FIR forwarded by Revenue of Govern-
seasonal and Collector(G.O.Ms.No 714, 5) Bank account / Collector Department will ment Orders.
unseasonal Revenue, dt.30.10.2006) postal account of issue orders on
periods the legal heirs receipt of
(G.O.(Ms).No. 1121, 2) Rs. 50000/- 6) Legal heirship assistance from
Revenue, dated from Prime Minister's Relief certificate P.M's office
Fund
25.10.1996)

13
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

11)Relief to loss of 1) cow, bullock and buffalow owner of the cattle 1)petition Tahsildar Tahsildar 24 hours Collector
cattle due to Rs.5,000/- 2) Certificate from
natural calamities 2) Calf of cow and buffalow the Director,
like flood, cyclone Rs.3,000/- Animal Husbandry
and fire ( G.O. (Ms) 3) Goat and sheep
515, dated Rs.1,000/-
03.10.2000) Relief sanctioned to the
owners of the calttle which
are not insured irrespective
of the fact whether they are
rich or poor or below poverty
line with a ceiling of two
cattle per family.
4) No relief for the cattle
which are insured.

12)Relief to loss of Relief (per Hect) Affected Farmer Petition Tahsildar Revenue After receipt of Collector
Crops due to Agricultural, Horticultural Department Govt. orders
natural calamities and Annual Plantation Crops
during monsoon
season Rainfed areas : Rs.1000/-
(Government of Areas of Assured Irrigation :
India Lr.No.23- Rs.2500/-
3/2003/NDM I Perennial Crops: Rs.4000/-
Damages to Mulberry Crop
For Muga variety : Rs.2000/-
For Eri and Mulberry variety
: Rs. 1500/-
for loss of substantial portion
of lands due to Landslides,
Avalanche and Flood
Rs.10000/-

14
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 1) BC Community Persons belong to the a) Application in Zonal Deputy Zonal Deputy 7 days District Collector
Certificates Certificates issued for community mentioned plain paper. Tahsildar Tahsildar
Community admission in educational in G.O.Ms.No.28, BC b) Other evidence G.O.No(Ms.)921, G.O(Ms).No.921,
Certificates institutions and for and MBC Welfare if any. Rev.Dept. Rev.Dept.
appointment. **** dept, dt. 19.7.1994 dated: dated:
and 15.6.1991. 15.6.1991.
G.O.Ms.No.100,BC
and MBC Welfare
Dept., dated:24.11.97.
Sl.No.1-143. of list of
BCs in G.O Ms.No.28,
BC MBC & MW Dept,
dt.19.7.1994

2) MBC Community Persons belong to the a) Application in Zonal Deputy Zonal Deputy 7 days District Collector
Certificates issued for community mentioned plain paper. Tahsildar Tahsildar
admission in educational in G.O.Ms.No.28, BC b) Other evidence G.O(Ms)No.921, G.O.No(Ms.)921,
institutions and for and MBC Welfare if any. Rev.Dept. Rev.Dept.
appointment. **** dept.dt. 19.7.1994 and dated:15.6.1991. dated:15.6.1991.
G.O.Ms.No.100,BC
and MBC Welfare
Dept., dated:24.11.97.
Sl.No.144-184 of list of
MBCs in G.O
Ms.No.28, BC MBC &
MW Dept, dt.19.7.94

15
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 3) DNC Community Persons belong to the a) Application in Zonal Deputy Zonal Deputy 7 days District Collector
Certificates Certificates issued for community mentioned plain paper. Tahsildar Tahsildar
(contd.) admission in educational in G.O(Ms)No.28, BC b) Other evidence G.O(Ms)No.921, G.O(Ms)No.921,
institutions and for and MBC Welfare if any. Rev.Dept. Rev.Dept.
appointment. **** dept.dt. 19.7.1994 and dated: dated:
G.O(Ms)No.100,BC 15.6.1991. 15.6.1991.
and MBC Welfare
Dept., dated:24.11.97.
Sl.No.185-252 of list of
DNCs in
G.O.(Ms)No.28, BC
MBC & MW Dept,
dt.19.7.94

4) SC Community certificate Persons belong to the a) Application in Tahsildar Tahsildar 2 days District Collector &
issued for admission in community mentioned plain paper. (G.O.Ms. (G.O.Ms. (Govt.D.O.Lett Chairman,DVC
educational institutions and in G.O.Ms.No.1773, b) Other evidence No.581, No.581, er No.H/ADW-
for appointment. **** dt. 23.6.1981 and if any. Rev.Dept., Rev.Dept., 2/2001-7,
G.O Ms.No.1597, dated:3.4.87. dated:3.4.87. dt.14.2.2002)
ADTW Dept,
dt.27.9.1990

5) S.T.Community Persons belong to the a) Application in Revenue Revenue 7 Days. District Collector &
Certificate issued for community mentioned plain paper. Divisional Divisional 15 days Chairman,DVC
admission in Educational in G.O.Ms.No.1773, b) Other evidence Officer/District Officer/District for detailed
Institutions and for dt. 23.6.1981 and if any. Adi-Dravidar Adi-Dravidar enquiry
appointment. **** Letter No.8098, ADW- Welfare Officer. Welfare Officer. (Govt.D.O.Lett
11/2003-4, dt.16.2.04 G.O.Ms. No.31 G.O.Ms. No.31 er No.H/ADW-
AD&TWD Dept., AD&TWD Dept., 2/2001-7,
dated: 4.3.99. dated: 4.3.99. dt.14.2.2002)

16
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 6) Nativity Certificate issued All citizens who reside 1)Application in Zonal Deputy Zonal Deputy 7 days District Collector
Certificates for admission in educational in the taluk for more plain paper. Tahsildar Tahsildar D.Dis.(Q)4545
(contd.) institutions and for than five years. 2) Copy of electrol G.O.No.921, G.O.No.921, 5/88, dated:
employment. **** (D.Dis.(Q)45455/88, roll. Rev.Dept. Rev.Dept. 19.8.88.
dated:19.8.88. 3) School dated: dated:
Certificate. 15.6.1991. 15.6.1991.
4) Other evidence
in respect of
residence.
5) Free for the
persons who
belong to below
poverty line and
for others Rs.10/-
(G.O.95, Rev., dt.
2.3.2003).)

7) Residence Certificate All citizens who reside 1)Application in Zonal Deputy Zonal Deputy 7 days District Collector
issued for admission in in the taluk plain paper. Tahsildar Tahsildar D.Dis.(Q)
educational institutions and continuously for 3 2) School G.O(Ms)No.921, G.O(Ms)No.921, 45455/88,
for employment. years. Certificate. Rev.Dept. Rev.Dept. dated:
3) Other evidence dated: dated: 19.8.88.
in respect of 15.6.1991. 15.6.1991.
residence.
4)Telephone
connection receipt.
5)Gas connection
receipt.
6)Free for the
persons who
belong to below
poverty line and
for others Rs.10/-
(G.O.(Ms)95,
Rev., dt.
2.3.2003).)

17
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 8) Income Certificate issued School/College 1)Application in Tahsildar Tahsildar 15 days District Collector
Certificates for claiming scholarship and Students. plain paper. G.O(Ms)No.921, G.O(Ms.)No.921,
(contd.) for admission in educational 2) Salary / income Rev.Dept. Rev.Dept.
institutions. **** certificates of the dated: dated:
applicant's parent / 15.6.1991. 15.6.1991.
guardian.
3) Other evidence
for income.
4) Free for the
persons below
poverty line and
for others Rs.10/-
(G.O.95, Rev. dt.
2.3.2003).

*** With a view to avoid delay in obtaining these certificates by the students in the Taluk Office , a new system of issue of
certificates through schools it self has been introduced vide G.O.Ms.No.165, Revenue. dated 1.4.99. According to this
system, completed applications for these certificates are obtained from the students by the Headmasters of the Schools
concerned while they studying in X std or XII std and sent to the Tahsildars concerned with their attestation. The certificates
are then prepared after due enquiry by the Revenue officials and dispatched to the concerned schools. These certificates are
handed over to the students on completion of their studies along with the Transfer Certificates.

9) Certificates of destitute Concerned person. 1)Application in Tahsildar Tahsildar 7 days District Collector
for admission in plain paper.
Orphanages. 2) Death certificate
of Father / Mother.
3) Income
Certificate.

18
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

10) Destitute Widow Widow whose total 1)Application in Revenue Revenue 30 days District Collector
Certificate for preference in monthly income from plain paper. Divisional Officer Divisional Officer.
appointment. all sources is not more 2)Death certificate
than Rs.1000/- of husband.
(G.O.Ms.No.395,P&A 3)Income
R(Ser-S) Certificate.
dated:4.11.98.

13) Issue of 11) Legal heirship certificate Direct legal heirs of 1)Application in Tahsildar Tahsildar 15 days District Collector
Certificates for claiming rights on deceased.(Governme plain paper. G.O.Ms.No.581, G.O.Ms.No.581,
(contd.) property and for changing nt letter No.1534, 2)Death Certificate Rev.Dept. Rev.Dept.
name in Govt. records. Rev.Dept., dated of property owner. Dated:3.4.87. Dated:3.4.87.
1)Electricity conection. 28.11.1991 3)Document
2)House Tax. evidence related
3)Telephone connection. to the family
4)Patta Transfer. members.
5)Bank Account.
6)To get job on
compassionate grounds in
case of deceased is an
government servant.

12) Death Certificate Legal heirs 1) Application in Deputy Tahsildar Deputy Tahsildar 15 days District Collector
plain paper.
2) Certificate
issued by the
hospital
Municipality /
Corporation.
3) Application fee
Rs.2/-

19
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Birth Certificate for Parents / Guardian of 1)Application in Deputy Tahsildar Deputy Tahsildar 15 days District Collector
school admission. the child. plain paper.
2) Certificate
issued by the
hospital
Municipality /
Corporation.
3) Application fee
Rs.2/-

13) Issue of 14) Widow Certificate for Individual 1)Application in Tahsildar Tahsildar 15 days District Collector
Certificates compassionate ground plain paper.
(contd.) appointment. 2) Husband's
death certificate.
15) Inter caste marriage Husband / wife. 1)Application in Tahsildar Tahsildar 15 days District Collector
certificate for getting Govt. plain paper.
concession in appointment 2)Marriage
and admission to Certificate.
educational institutions. 3)Document
evidence to prove
the community of
Husband/Wife.

16) Deserted Women Deserted women. Application in plain Tahsildar Tahsildar 15 days District Collector
Certificate for getting paper
preference in Govt.
employment.

17) Certificate for loss of The concerned 1) Application in Tahsildar Tahsildar 15 days District Collector
school records for getting students of school or plain paper.
duplicate copies of school College. 2) FIR copy from
records. Police Station.
18) Unemployment Legal heir of the 1) Application in Tahsildar Tahsildar 15 days District Collector
certificate for compassionate deceased Govt. plain paper.
ground appointment. servant. 2)Certificates from
District
Employment
Officer.

20
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 19) Solvency Certificate for Owner of the solvant 1) Application in plain Tahsildar Tahsildar 15 days District Collector
Certificates getting Bank loan, standing property. paper. G.O.Ms.No.581, G.O.Ms.No.581,
2) Document copy.
(contd.) surety and for getting Govt. Rev.Dept. Rev.Dept.
3) Property tax
contract. receipt.
Dated:3.4.87. Dated:3.4.87.
4) Chitta / adangal
copy.
5) For the value of
Rs.50,000/- for which
solvency certificate is
required a sum of
Rs.100/- and for the
value of evey
additional Rs.50,000/-
a sum of Rs.200/-
should be remitted in
theTreasury.(G.O.Ms.
No.95,Rev.Dated:
2.3.2003.

20) Aliveness Certificate for Pensioners. 1)Application in Tahsildar Tahsildar 2 days District Collector
pension purpose. plain paper.
2)Personal
appearance and
verification.
21) No house site certificate Housesite less person. 1)Application in Tahsildar Tahsildar 7 days District Collector
for getting assignment / plain paper.
allotment of house site. 2)Rent Receipt.

21
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

13) Issue of 22) Non graduate certificate Concerned student. 1)Application in Tahsildar Tahsildar 15 days District Collector
Certificates for getting preference in plain paper.
(contd.) admission in Government 2)Transfer
School, etc. Certificate of the
family member.
23) Ownership Certificate for Owner of the property. 1) Application in Tahsildar Tahsildar 15 days District Collector
loan purpose. plain paper.
2) Document copy.
3) Chitta /
adangal copy

24) No dues certificate for Individual 1)Application in Tahsildar Tahsildar 15 days District Collector
loan purpose. plain paper.
2)Certificate from
the employer.

25) Unmarried Certificate for Individual Application in plain Tahsildar Tahsildar 15 days District Collector
getting Govt. assistance for paper
marriage.

26) Location Certificate for Entrepreneur. 1)Application in Revenue Revenue 1 Month District Collector
claiming industrial plain paper. Divisional Officer/ Divisional Officer/
concession. 2) Document copy. Sub-Collector. Sub-Collector.
3) Adangal/ Chitta
copy.
4) Field map.

22
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

14) Issue of extract Chitta, Adangal and Field Owner of the property Application in plain Tahsildar Tahsildar 15 days Revenue Divisional
of Village Account. map extract. and legal heir. paper with Officer.
remittance chalan
for prescribed fee.

15) Issue of Patta Patta transfer 1) Owner of the 1) Copy of sale Tahsildar / Zonal Tahsildar / Zonal 30 days for Revenue Divisional
Transfer property and deed. Deputy Tahsildar. Deputy Tahsildar. cases involved Officer.
successor of property. 2) Succession sub-division.
2) Purchase of Certificate or legal 15 days simple
property in full or part. heir certificate. patta transfer
3) Sub-division
fee.

16) Track Rent. Grant of Govt. land on track Property Owner need 1) Document of Tahsildar Tahsildar 30 days Revenue Divisional
rent under RSO.24(A). to lay pipe lines ownership of land Officer.
through Govt. in which well is
Poromboke. situated.
2) Details of S.No.
through which pipe
lines to be laid
down. (No track
rent for agricultural
purpose
G.O(Ms)202, Rev.
dt. 24.4.2000).

23
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

17) Assignment of 1. Assignment of agriculture 1) Residence of the Application in plain Tahsildar. Upto the land 3 months RDO, DRO, CLA,
land to landless land (R.S.O.15) village. paper. value of according to Govt.
poor. 2) Annual income not Rs.10,000/- the availability
exceeding Rs.16000/- Tahsildar. of land
(G.O.Ms.No.506, Upto Rs.20,000/-
Rev., dt. 26.11.2002). RDO
3) Cultivate the land Upto Rs.50,000/-
himself or through DRO,
family members. Upto Rs.250,000/-
4) Total land of the CLA.
family including the Above
assigning land should Rs.2,50,000/-
not exceed 1.21.5 Govt.
hectare of dry land or (G.O.Ms.No.60,
0.60.5 hect. of wet Rev. dt. 6.2.99)
land.

2. House site assignment 1) Land and houseless Application in plain Tahsildar Tahsildar 3 months Revenue Divisional
(R.S.O.21). poor. paper. according to Officer.
2) Resident of the the availability
village. of land
3) Annual income not
exceeding Rs.16000/-
for rural area and
Rs.24,000/- for urban
areas (G.O(Ms)287,
Rev., dt. 31.5.2000).

24
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

18) Transfer of Transfer of land to private 1) Individual or Application in Tahsildar Public 3 to 5 months 1. Revenue
Land individual or institution under Institution or writing Undertaking according to Divisional Officer
RSO 24 Corporation Land value upto the 2. District Revenue
2) For establishing Rs. 25,000/- RDO availabilityof Officer
school and College Upto Rs. 60,000 lands 3. Commissioner of
recognised purpose Collector Land Administration
upto Rs. 2,00,000
CLA.
Above 200,000
Govt.
Institutions and
private individual
Land value upto
Rs.20,000/- RDO
Upto Rs.50,000/-
Collector
Upto Rs. 1,00,000
CLA &
Above 100,000
Govt.
(G.O(Ms)No.307,
Rev. dt. 21.6.99)

25
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

19) The Scheme The lands are assigned free 1) Landless Agriculture Proof of Village Level Tahsildar/ RDO/ Time limit not Collectors of the
of Distribution of of cost after reclamation families whose Annual 1) Caste Committee under Collector fixed. concerned District.
2 acres of waste wherever necessary for income is less than 2) Income the Co-ordination according to
lands to the helping the poor agricultural Rs.16,000/- . 3) Marginal of V.A.O. monetary
families of families under the following 2) Priority will be and small farmers powers.
landless poor 3 categories:- given to poorest of the 4)Assignable
agriculturalists i) Assignable poramboke poor SC/STs residents Poramboke land 5)
land free from of villages. Assignable
encroachment encroached land
ii) Assignable poramboke 3) Marginal and 6) Patta waste
small farmers
land encroached upon by land details
encroaching the
landless marginal and small wherever
Assignable
farmers applicable
Government
iii) Patta waste lands of
poramboke land.
small farmers to be
4) Marginal and
developed/reclaimed.
Small farmers
having uncultivable
patta waste land and
come forward for
reclamation

26
 CITIZENS' CHARTER 2007

Authority to be
To whom
Name of the Documents to be Sanctioning Time limit contacted for any
Benefits Eligible persons application to be
Scheme submitted Authority for sanction delay or deficiency in
sent service.

20) Distribution Providing entertainment and 1) The family should 1) Application in Selection District Collectors Time limit not District Collectors.
of free Colour improving general possess family card. white paper and Committee fixed
Television Sets knowledge of the women 2) The family should not 2) Xerox copy of
own / possess any family card
colour television sets.

27
 Authority to be
To whom
Name of the Documents to be Sanctioning contacted for any
Benefits Eligible Persons application to be Time Limit
Scheme submitted Authority delay or deficiency
sent
in service
(1) (2) (3) (4) (5) (6) (7) (8)

(21) Tamil The Relief Assistance to the The following persons who have Time limit not
Nadu Registered Members will be completed age of 18 years but fixed
Agricultural as furnished below:- not completed 65 years are
Labourers – eligible for enrolment as
Farmers members under this scheme
(Social Security (1)Any Agricultural
and Welfare) Labourers
Scheme, 2006 (2) Farmers who owns
wet land not
exceeding 2.50 acres
or dry land not
exceeding 5.00 acres
and engaged in
direct cultivation of
that land
(3) Registered tenat of
having the same
extent of lands as in
(2) above

No Registration fee is payable

for the enrolment

28
(1) (2) (3) (4) (5) (6) (7) (8)
iii) ACCIDENT RELIEF
i) Filing of Special Tahsildar Special Time limit not Collector of the
i) Death due to accident FIR with the (SSS) Tahsildar fixed concerned District
Rs.100,000 ii) Loss of both Police (SSS) and Member
hands Rs.1,00,000 iii) Loss ii) Reporting Secretary Tamil
of both legs Rs.1,00,000 iv) to the Special Nadu Agricultural
Loss of one hand and one Tahsildar(SSS) Labourers Welfare
leg Rs.100,000 within 3 days in Board,Chennai – 5
v) Total and Application Form V. and
irrecoverable loss of sight in iii) Death Commissioner of
both eyes Rs.1,00,000 vi) Certificate and Land Reforms
Loss of one hand or one postmortem
leg 50,000 certificate in case of
vii) Loss of limbs from accident death
grievous injuries other iv) Family Identity
than those specified above Card
Rs.20,000 v) Application
Death due to accident shall in Form VI
include death due to snake (By nominee
bite or caused by any in case of
poisonous insects or by death)
lightning
II. NATURAL i) Death Certificate Special Tahsildar Special Time limit not Collector of the
DEATH ii) Family (SSS) Tahsildar fixed concerned District
Identity Card issued (SSS) and Member
Rs. 10,000 under the Secretary Tamil
scheme iii) Nadu Agricultural
Application Labourers Welfare
in Form VII Board,Chennai – 5
(By nominee) and
Commissioner of
Land Reforms,
Chennai-5
III. FUNERAL EXPENSES i) Death Special Tahsildar Special Time limit not Collector of the
Certificate (SSS) Tahsildar fixed concerned District
Rs.2,500 ii) Family (SSS) and Member
Identity Secretary Tamil
Card issued Nadu Agricultural
under the Labourers Welfare
scheme Board,Chennai – 5
iii) Application and Commissioner
in Form of Land Reforms,
VII (By Chennai-5
nominee)

29
(1) (2) (3) (4) (5) (6) (7) (8)
i) Children of the
IV. EDUCATIONAL
Registered members
ASSISTANCE TO SON
ii) No restriction on the
AND DAUGHTER OF
number of children for
THE MEMBERS
availing assistance
Boys Girls
Rs. Rs.
th
1. 10 Std. Pass i) Application in To the Sanctioning District Time limit not Collector of the concerned
Form VIII Authority through Educational fixed District and Member
Day Scholar 1250 1500 ii) xerox copy of Head of the Officer Secretary Tamil Nadu
Family Identity institution Agricultural Labourers
Hosteller --- ---- Card, Welfare Board and
iii) Certified copy Commissioner of Land
of Mark sheet Reforms, Chennai-5
Boys Girls To the Chief Time limit not Collector of the concerned
Rs. Rs Sanctioning Educational fixed District and Member
th
2. 12 Std Pass Authority through Officer Secretary Tamil Nadu
Head of the Agricultural Labourers
Day Scholar 1750 2000 institution Welfare Board and
Commissioner of Land
Hosteller --- ---- Reforms, Chennai-5

3. ITI or Polytechnic (per To the I.T.I. Time limit not Collector of the concerned
year) Sanctioning Deputy Director/ fixed District and Member
Authority through Principal/ Secretary Tamil Nadu
Day Scholar 1250 1750 Head of the Training Superin Agricultural Labourers
institution -tendent of the Welfare Board and
Hosteller 1450 1950 concerned Commissioner of Land
institu -tion Reforms, Chennai-5
POLYTHECHNIC
Director of
Technical
Education or the
Officer
authorised by
him
4. Bachelor Degree (per To the Director of Time limit not Collector of the concerned
year) Sanctioning Collegiate fixed District and Member
Day Scholar 1750 2250 Authority through Education, Secretary Tamil Nadu
Head of the Chennai/ Officer Agricultural Labourers
Hosteller 2000 2500 institution authorised by Welfare Board and
him Commissioner of Land
Reforms, Chennai-5

30
(1) (2) (3) (4) (5) (6) (7) (8)
5. Post Graduate (per year) To the Director of Time limit Collector of the concerned
Day Scholar 2250 2750 Sanctioning Collegiate not fixed District and Member
Authority through Education, Secretary Tamil Nadu
Hosteller 3250 3750 Head of the Chennai/ Officer Agricultural Labourers
institution authorised by Welfare Board and
him Commissioner of Land
Reforms, Chennai-5
LAW Collector of the concerned
To the Director of Legal Time limit not District and Member
6. Professional courses Sanctioning Studies, fixed Secretary Tamil Nadu
(Law, Engineering etc) (per Authority through Chennai/ Officer Agricultural Labourers
year) Head of the authorised by Welfare Board and
institution him Commissioner of Land
Day Scholar 2250 2750 ENGINEERING Reforms, Chennai-5
Director of
Hosteller 4250 4750 Technical
Education or the
officer
Boys Girls authorised by Time limit not
Rs. Rs him fixed
7. Post Graduate MEDICINE
Professional coursed (per Director of
year) Medical
Day Scholar 4250 4750 Education/ the
Officer
Hosteller 6250 6750 authorised by
him
VETERINARY
SCIENCE
Registrar ,
Veterinary and
Animal
Sciences,
Madhavaram/
the officer
authorised by
him
AGRICULTURE
Registrar T.N.
Agricultural
University,
Coimbatore/ the
officer
authorised by
him.

31
(1) (2) (3) (4) (5) (6) (7) (8)
V. MARRIAGE i. Should have attained Application in Form IX with age Special Tahsildar Special Time limit Collector of the
ASSISTANCE: the age prescribed by certificate (SSS) Tahsildar not fixed concerned District
law (SSS) and Member
a) Marriage of ii. If both husband and Secretary Tamil
Member wife in a family applied Nadu Agricultural
(i) Male Rs. 3000 for assistance only one Labourers
(ii) Female Rs.5000 of them will get Welfare Board
assistance and
b) Marriage of son or iii) No restriction on the Commissioner of
daughter of the number of sons/ Land Reforms,
Member daughters for availing Chennai-5
(i) Male Rs.3000 assistance
(ii) Female Rs.5000

VI. DELIVERY OR Registered Female i) Recommenda-ttion of the The Medical Medical Time limit Collector of the
MISCARRIAGE Member under the Village Health Nurse and Officer of the Officer of the not fixed concerned District
OF scheme V.A.O concerned block Block PHC and Member
PREGNANCY ii) Application Primary Health Secretary Tamil
OR in Form X centre Nadu Agricultural
TERMINATION iii) No restriction on the Labourers
OF number of occasions Welfare Board
PREGNANCY for availing and
1.Delivery Rs.6000 assistance Commissioner of
(@ Rs.1000/- per month for by registered Land Reforms
six months) famale members Chennai-5

2.Miscarriage
Rs.3000
3.Termination
Rs.3000
VII. OLD AGE PENSION i) Completed 60 years of i) Application Special Tahasildar Special Time limit Collector of the
(per month) Rs.400 age in Form XI (SSS) Tahsildar not fixed concerned District
ii) Incapable of doing ii) Age (SSS) and Member
manual labour work & Certificate Secretary Tamil
destitute iii) VAO Nadu Agricultural
Certificate Labourers
Welfare Board
and
Commissioner of
Land Reforms,
Chennai-5
NOTE: The Relief or Assistance under the Scheme shall not be claimed if a relief or assistance or
grant for a similar nature was availed under any other Central or State Government
Scheme.

32