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I. MULITIPLE CHOICE:
Directions: Read each item very carefully. Encircle the letter that corresponds to the correct answer..
15. It is a brand meaning characterized by being 22. Which of the following statements about
adventurous, youthful, energetic, formal and secondary data is correct?
proper, brutally candid, or fun.
a. Secondary data are usually more
a. Personality expensive to obtain than primary data.
b. Benefits b. a shorter period of time than primary data
c. Values c. Secondary data are usually more relevant
d. Attributes to a research objective than are primary
data.
16. A manufacturer of car batteries, who has d. Secondary data must be collected outside
been selling through an automotive parts the firm to maintain objectivity.
wholesaler to garages and service stations,
23. The demand for industrial goods is sometimes
decides to sell directly to retailers. Which of
called “derived” because it depends on
the following will necessarily occur?
a. Elimination of the wholesaler’s profit will a. economic conditions
result in a lower price to the ultimate b. demand for consumer goods
consumer. c. governmental activity
d. availability of labor and materials
b. Elimination of the wholesaler’s marketing
functions will increase efficiency.
24. A brand that has achieved brand insistence
c. The total cost of distribution will be and is considered a specialty good by the
reduced because of the elimination of the target market suggests which of the following
wholesaler. distribution objectives?
d. The wholesaler’s marketing functions will
be shifted to or shared by the a. Widespread distribution near probable
manufacturer and the retailer. points of use
b. Exclusive distribution
17. All of the following are characteristics of c. Intensive distribution
services EXCEPT d. Enough exposure to facilitate price
comparison
a. intangibility
b. heterogeneity 25. Marketing strategy planning includes
c. perishability
d. Inflexibility a. supervising the activities of the firm’s sales
force
18. In the marketing mix three of the 4P’s add to b. determining the most efficient way to
company costs. Which is the only P directly manufacture products
concerned with producing revenues? c. selecting a target market and developing
the marketing mix
a. Promotion d. determining the reach and frequency of
b. Place advertising
c. Product
26. In contrast to a selling orientation, a marketing
d. Price orientation seeks to
19. Which of the following is a major disadvantage a. increase market share by emphasizing
associated with the use of dual distribution? promotion
b. increase sales volume by lowering price
a. It is usually very expensive. c. lower the cost of distribution by direct
b. It can cause channel conflict. marketing
c. It provides limited market coverage. d. satisfy the needs of targeted consumers at
d. It is only appropriate for corporate a profit
channels.
27. Cooperative advertising is usually undertaken
20. A channel of distribution refers to the: by manufacturers in order to
a. routing of goods through distribution a. secure the help of the retailer in promoting
centers a given product
b. sequence of marketing intermediaries from b. divide responsibilities between the retailers
producer to consumer and wholesalers within a channel of
c. methods of transporting goods from distribution
producer to consumer
c. satisfy legal requirements 34. Cooperative advertising is usually undertaken
d. create a favorable image of a particular by manufacturers in order to
industry in the minds of consumers
a. secure the help of the retailer in promoting a
28. In which of the following situations is the given product
number of buying influences most likely to b. divide responsibilities between the retailers
be greatest? and wholesalers within a channel of
distribution
a. A university buys large quantities of paper for c. satisfy legal requirements
computer printers on a regular basis. d. create a favorable image of a particular
b. A computer manufacturer is building a new industry in the minds of consumer
headquarters and is trying to choose a line of
office furniture. 35. The ABC Corporation has two chains of
c. A consumer decides to buy a different brand of restaurants. One restaurant specializes in
potato chips because they are on sale. family dining with affordable meals. The
d. A retail chain is searching for a vendor of second restaurant targets young, single
lower-priced cleaning supplies. individuals, and offers a full bar and small
servings. The ABC Corporation uses which
form of targeted marketing strategy?
29. When suppliers, distributors, and customers
partner with each other to improve the a. Mass marketing
performance of the entire system, they are b. Differentiated marketing
participating in a: c. Undifferentiated marketing
d. Customized marketing
a. value delivery network
b. channel of distribution 36. The marketing director of a manufacturing
c. supply chain company says, “If my wholesaler exceeds the
d. profit sharing sales record from last month, I agree to give
him a paid trip to the Bahamas.” This
30. Mass marketers, such as Target and Venture technique is a form of
Stores, often ignore market segment
differences and target the whole market with a. sales promotion
one offer. What is their approach to b. advertising
segmenting? c. personal selling
d. direct marketing
a. undifferentiated marketing
b. differentiated marketing 37. Market segmentation that is concerned with
c. target marketing people over 65 years of age is called
d. Serviceable marketing a. geographic
b. socioeconomic
31. A fertilizer manufacturer who traditionally c. demographic
markets to farmers through farm supply d. psychographic
dealers and cooperatives decides to sell
current products to home gardeners through 38. A marketing expert said that he could have
lawn and garden shops. This decision is an advertised a brand of soap as a detergent bar
example of for men with dirty hands, but instead chose to
advertise it as a moisturizing bar for women
a. market penetration with dry skin. This illustrates the marketing
b. market development principle known as
c. product development
d. diversification a. product positioning
b. sales promotion
c. cannibalization
32. A manufacturer who refuses to sell to dealers
d. deceptive advertising
its popular line of office copiers unless the
dealers also agree to stock the manufacturer’s 39. Ethel suddenly realizes that she is out of paper
line of paper products would most likely be towels. She remembers that she last bought
guilty of which of the following? Calla Towels, so she stops at the store and
picks up another roll of Calla on her way home
a. Deceptive advertising from work. In this example, Ethel uses what
b. Price discrimination form of information search in her decision
c. Price fixing process?
d. Tying contracts
a. Limited problem solving
b. Extended problem solving
33. Which of the following best describes the
c. Internal information search
process of selecting target markets in d. Compensatory information search
order to formulate a marketing mix?
40. Which of the following is true of price
a. Strategic planning skimming?
b. Product differentiation
c. Market segmentation a. It requires intermediaries to provide
d. Marketing audit kickback payments.
b. It calls for relatively high prices to start, 47. While writing a marketing plan, Melanie
reducing over time. decides that the marketing objective should be
c. It is reserved for products in the late “to increase market share by 5 percent.” A
stages of the product life cycle. weakness in this objective is that
d. It works best in situations with highly
elastic demand. a. it is not measurable
b. it should be related to brand image rather
41. ABC Company agrees to pay a certain amount than market share
of a retailer’s promotional costs for advertising c. it does not specify a time period
ABC’s products. This is an example of d. if the product is an industrial product, the
objective should specify product quality
a. cooperative advertising
b. reminder advertising 48. Kimberly, regional manager at Garcia
c. comparison advertising Solvents, Inc., compares last quarter’s sales
d. slotting allowance with the levels projected in the firm’s marketing
plan. She identifies three solvent brands
42. Which of the following lists the correct order of whose sales are below projections and
the steps of the target marketing process? initiates a series of inquiries to discover the
reasons for the shortfall. Ms. Kimberly is
a. Segmentation, positioning, and targeting engaged in which stage of the strategic
b. Targeting, segmentation, and positioning marketing process?
c. Positioning, targeting, and segmentation
d. Segmentation, targeting, and positioning a. Environmental scanning
b. Opportunity analysis
43. Which of the following is not the differences c. Planning
between business and consumer markets? d. Implementation
a. They take title to goods that they sell to a. all you can afford
other intermediaries. b. percent of sales
b. They do not take title to goods that they c. allocation per unit
sell to other intermediaries. d. competitive parity
c. They take title to goods that they sell to
final consumers.
d. They do not take title to the goods that 50. Dad’s Cookies is launching a new cookie,
they sell on commission to final called the "Puca- Puca chocolate cookies" in
consumers. the market, if you are the product manager
and you suggested a pricing strategy because
45. Which of the following lists the correct the company's goal is to attract a large number
sequence of steps in the consumer decision- of customers quickly and win the market
making process? share. Then, you are aiming for:
a. a primary intermediary
b. an agent retailer
c. a multilevel distributor
d. a channel captain