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1. Accepting a request means agreeing to the request that has been made.
2. In order for a request not to sound imposing , we can use strategies that moderate it.
3. Creating rapport involves creating an atmosphere of trust and respect among group members.
8. We must lern how to say no appropriately depending on the time of the day.
9. Declining a request can also be done through statements that show unwillingness ir inability.
10. Imperatives are sentences that express deep feelings and emotions.
12. In giving feedback, it is important to show appreciation of the other person's effort.
13. The Hamburger Approach places the constructive feedback between two compliments.
16. Providing constructive feedback focuses on sharing information that might be helpful.
18. In passive sentences, the doer of the action is not very important.
20. Being clear in an interaction means taking in a way that makes sense, coherent and
understandable.
2. How would you handle it if you believed strongly in a recommendation you made in a class
meeting, but most of your classmates did not like it?
3. You disagree with the way your group leader handles a problem. What would you do?
4. Your friend tells you he/she needs to copy your notes because she was absent for a week, but
you need your notes to review for tomorrow's exam. Your school bus is at the gate so you don't
have time to help him/her. List the steps that you would take to turn down your friend's request
for help.
5. Share your opinions in the following topics. Don't forget the list of DOs and DON'Ts in
expressing opinions in a group:
a. Your class has to choose what color your Christmas program costumes would be. What color
would you suggest? Why?
b. Where will you spend your summer outing? Choose a place and explain why you like it.
10.How would you feel if the person you have helped does not thank you?
4. The Art was helping the customer when the President came into the store.
7. Carlson had repaired many cars before he received his mechanic's license.
8. Chef Don had been preparing the restaurant's fantastic dinners for two years before he moved
to the China.