A GUIDE TO JERSEY FOR

THE
DISABLED

This guide has been compiled in association with information supplied by the Jer
sey Branch of ACCESS GROUP and it is hoped it will assist disabled visitors holi
daying in Jersey.
All information is correct at time of print and based upon information supplied
by individual establishments. Jersey Tourism can accept no responsibility for an
y subsequent change.

Index
Page Number
Attractions
3
Taxi & coach services
6
Equipment for hire
7
Shopmobility
8
Blue badge holders & Parking areas
9
Travelling to and from Jersey
10
Pubs & Restaurants
11
Cinema & theatre
13
Public Library
13
Angling & sea fishing
14
Gentle Wanders – Access for all!
14
Loop system
15
Hearing aids
15
Disabled lavatories
16
Radar keys
16
Accommodation
17
Guide & hearing dogs
23
General information
24

Attractions
Jersey Museum
St Helier. Tel: 01534 633300
www.jerseyheritagetrust.org
Lift access to all floors and Audio guide available. Disabled toilets. There is
also a café and gift shop within the Museum. Ramps provide access to all areas in
the main Museum and wheelchair access to one floor of the Merchant’s House. A hear
ing loop is available in the audio-visual theatre. Dedicated disabled parking sp
aces available.
Hamptonne Country Life Museum
St Lawrence. Tel: 01534 863955
www.jerseyheritagetrust.org
Disabled toilet. Full access to the ground floors of all buildings including the
cider barn, restored houses and café. Cars permitted to stop directly outside to
set down visitors. Grass areas are also available within the campus. Disabled ac
cess to the animal paddock, wild flower and sensory gardens.
La Hougue Bie
St Saviour. Tel: 01534 853823
www.jerseyheritagetrust.org
A regular programme of guided tours throughout the season and communication supp
ort is available for deaf and hard of hearing visitors on a request basis. Pat
Bougeard can help with the communication and can be booked via the Jersey Herita
ge Trust on email Jackie.George@jerseyheritagetrust.org or phone on 633301 or ty
petalk 18001 (01534) 633379. Pat is available any morning up to 1pm Monday to F
riday and Saturday afternoons. Between 24th July to 1st September Pat is also a
vailable afternoons Monday – Saturday.
Jersey War Tunnels
St Lawrence. Tel: 01534 860808
www.jerseywartunnels.com
All the side room displays have enough space for wheelchairs and all cabinet inf
ormation and displays can easily be viewed. Everything is on the ground floor. A
wheelchair is provided if necessary, as it is a long walk. Disabled toilet. Caf
eteria is also disabled friendly. Audio guides now available.
Maritime Museum & Occupation Tapestry Gallery
St Helier. Tel: 01534 811043
www.jerseyheritagetrust.org
Shared facilities with the Maritime Museum.
Full access with ramps, lift to second floor with Braille control buttons, and t
wo stair lifts to upper levels. Toilet facilities available. Limited parking at
the rear of the building.
Audio guide and Braille book available for the tapestry. Loop system in certain
areas of the Maritime Museum: art gallery on one level, globe, exhibit, televisi
on monitors, welk storyteller. Information cupboards and display tables are at w
heelchair level.
Maritime museum has studded flooring to indicate change in floor level where app
ropriate.
Dedicated disabled parking spaces – please call in advance. Many of the exhibits h
ave sound elements and may be touched.

Elizabeth Castle
St Helier. Tel: 01534 723971
www.jerseyheritagetrust.org
Disabled toilets in parade ground.
Access to exhibitions and Castle Mount very limited. Wheelchair users must conta
ct puddleducks in advance to ensure transport (07797 721 050). A free audio podc
ast tour is available to guide you around the castle. For more details please vi
sit www.jerseyheritagetrust.org.
Living Legend
St Peter. Tel: 01534 485496
www.jerseyslivinglegend.co.je
The Living Legend is equipped with disabled facilities. A lift is available to t
ake you inside to watch the “special effects” show, a small part of which is inacces
sible due to steps. Restaurant is accessible and disabled toilets are available
. Loop system.
Durrell Wildlife Conservation Trust (Jersey Zoo)
Trinity. Tel: 01534 860000
www.durrellwildlife.org
Beautifully set in extensive grounds. Good access to view important collection o
f endangered species. Toilet for the disabled in entrance building and also in t
he Café Dodo which has ramped access. Some facilities for the visually impaired, a
lthough guide dogs are not accepted due to free ranging species and disease. Loo
p system. Some uneven pathways. Please note a shopmoblity scheme operates at Jer
sey Zoo. For further information please look at the shopmobility information on
page 8.
Fort Regent Leisure Centre
St Helier. Tel: 01534 449600
www.gov.je/esc
Disabled parking. Access to most activities. A wheelchair map is available. Disa
bled toilets. Free entry for the disabled.
Eric Young Orchid Foundation
Trinity. Tel: 01534 861963
Ramped entrance but all on one level. Some aisles between plants are rather too
narrow for wheelchairs.
Battle of Flowers Museum
St Ouen. Tel: 01534 482408
Suitable for wheelchair users. Steep ramp into the entrance from the car park, a
nd ramp access to all the exhibits. Some steps into the café.
Jersey Lavender Farm
St Brelade. Tel: 01534 742933
www.jerseylavender.co.uk
Ramp at the entrance. Suitable for visitors in wheelchairs. Disabled toilet. Whe
elchair available if required.
Jersey Pottery
Gorey. Tel: 01534 850850
www.jerseypottery.com
All facilities on the ground floor. All the doors have easy access. Numerous dis
abled toilets. Very suitable place to visit, with very popular restaurant.

Bouchet Agateware Pottery

St Ouen. Tel: 01534 482345
www.agateware.co.uk
Especially designed and equipped to offer good access for the disabled. No disa
bled toilets or café.
Jersey Pearl
St Ouen’s Bay, St Ouen. Tel: 01534 862137
www.worldpearl.com
Ramped access throughout. Disabled toilets.
Jersey Goldsmiths
Lion Park, St Lawrence. Tel: 01534 482098
www.jerseygoldsmiths.com
Ramped entrance. All on ground floor. All facilities are easily accessible. Disa
bled toilets.
Pallot Steam, Motor & General Museum
Trinity. Tel: 01534 865307
Free admission for visitors in wheelchairs. Disabled toilet facilities accessib
le by ramp. Nearly all museum displays are at ground floor level.
Catherine Best Jewellers & Restaurant
St Peter. Tel: 01534 485777
www.catherinebest.com
The Channel Islands’ most renowned jewellery designer. Completely disabled friendl
y.
Taxi & Coach Services
Clarendon Dragons Cabs
Tel: 01534 888333
One taxi that can accommodate a wheelchair available evenings only.
Must pre-book.
Luxicabs
Tel: 01534 887000
Six cabs, converted to take a wheelchair.
Pre-bookable depending on day and time.
Citicabs
Tel: 01534 499999
One cab available. Pre-bookable.
Andy Tague
Tel: 01534 758476 or 07797 721476
A specially adapted vehicle with raised back and viewing windows, allows wheelch
airs and some scooters to be wheeled into the rear of the vehicle. This Fiat Dob
lo can accommodate 3 passengers and a wheelchair.
Wheelchair Accessible Public Rank Taxis
Name Mobile Telephone Number Rank Number
Mr R Silvester 07797 719 162 128
Mr A De Gruchy 07797 728 145 129
Mr A Hill 07797 710 925 130
Mr M Corley 07797 738 148 131
Mr A Coxshall 07797 716 301 133
Mr G Tully 07797 743 424 134
Mr V Kearns 07797 744 949 135
Mr M Brady 07797 743 233 136
Mr R McCarthy 07797 736 312 138
Mr A Cox 07797 741 926 139
Mr J Powell 07797 732 643 140
Mr E Watson 07797 730 651 142
Mr A Simpson 07797 717 057 143
Mr R Parette 07797 743 595 145
Mr D Zoumaras 07797 730 151 147
Mr A Vibert 07797 732 094 132
Mr M Seatter 07797 728 450 137
Mr B Rea 07797 711 196 144
Tantivy Blue Coaches Tel: 01534 706706 www.jerseycoaches.com
Facilities to accommodate collapsible wheelchairs only.
Connex Public Buses Tel: 01534 877772 www.mybus.je
Not all public transport has easy access for wheelchair users, please contact Co
nnex on the morning of travel.

Equipment for Hire

The following organisations will hire specialised equipment for the disabled.
Boots
Will supply oxygen upon receipt of a fax from the patients GP, prior to arrival
in the Island. Fax: 01534 768089.
Guardian Nursing Services
3 Savile Street, St. Helier. Tel: 01534 732335.
Wheelchairs, commodes, bathing aids and oxygen (as above fax no 759465). Will d
eliver and collect equipment.
Tel: 01534 725321 for nursing care.
The Hire Shop
Millbrook Shop: Tel: 01534 873699.
Manual wheelchairs only. Delivery available. Please book at least one week in ad
vance.
St Johns Ambulance
Headquarters
Midvale Rd,
St Helier
JE2 3YR
Tel: 01534 735611
Technicare
Doué House, Longueville Road. Tel 01534 888975, Fax 01534 280197. Manual Wheelchai
rs only, Scooters, Bathing aids, specialist beds and hoists available. Will del
iver and collect equipment.
Channing’s Mobility
Tel: Kevin on 01534 631736 or 07797743381
Toilet aids, walking aids and mobility scooters.
Portable access ramps are available to purchase in the UK from Access Ramps. Tel
: 01704 506509, Fax: 01704 508616.

Shopmobility Scheme
Lower Ground Floor, Sand Street Car Park, St Helier
Tel: 01534 739672
Mobile: 07700 736797
www.shopmobility.org.je
info@shopmobility.org.je
Shopmobility is a scheme widely available in the UK where visitors can use power
ed wheelchairs or scooters to enable them to visit shops and places of interest.
There is a limited number of scooters which will fit in cars. All equipment w
ill be delivered to hotels / homes without charge for overnight usage.
This scheme operates from the lower floor of the Sand Street car park. Powered
chairs, scooters and manual-push chairs will be available from 10am to 4.30pm Mo
nday to Saturday, Summer bank holidays and Christmas shopping evenings and Sunda
ys.
For Tourists and Non-members (i.e. temporarily disabled) the charge will be £7.00
per day for powered scooters or chairs or £5.00 per day for manual chairs or quad-
walkers and that includes parking whether the person has a blue badge or not.
Those using the service can park free on the lower ground floor for an unlimited
time during the opening hours of Shopmobility while they use the equipment.
Full advice on the equipment will be given.
Shopmobility equipment is available at Durrell Wildlife Conservation Trust (Jers
ey Zoo) for use whilst visiting this attraction. The scheme is available during
the Zoo opening hours. Pre-booking is strongly advised. For more information o
r to make a booking please contact Durrell on 01534 860021. This facility is al
so available at the Jersey War Tunnels, Tel: 01534 860808, and pre-booking is st
rongly advised.
Blue Badge Holders & Parking
The scheme is intended to assist disabled persons who have a permanent and subst
antial disability, which causes inability to walk or very considerable difficult
y in walking, by making additional provisions for the parking of vehicles used b
y holders of a Blue Badge.
You must display your Blue Badge on top of the dashboard or facia panel of the v
ehicle with the front of the badge (the side showing the wheel chair symbol) fac
ing forward so that the relevant details are clearly visible from the outside wh
en using parking benefits. Warning – Failure to display the badge correctly will r
esult in a parking penalty. When requested by a Parking Official, badge holders
are required to show their photograph on the back of the badge to allow confirma
tion of identity.
Can UK and Other EU Issued Badges be used in Jersey?
This badge allows disabled drivers to park in designated areas, such as on-stree
t parking zones and in multi-storey car parks. This badge does not permit disabl
ed drivers to park on yellow lines. UK and European blue badges are valid for us
e in Jersey.)
Parking Areas
Public Car Parks (public and disabled spaces)
Free of charge - no paycard required. This applies whether you park in a designa
ted disabled space or not. Disabled spaces are however located close to exits or
on the ground level.
Short Stay – 3 hours maximum, in any parking space in Minden Place, Sand Street, S
now Hill and South Hill car parks using your parking disc clock and badge.
Long Stay – 12 hours in every 24 hours in any public off street parking space usin
g a badge and parking disc clock. This includes the following car parks – The Esp
lanade, Gas Place, Green Street, Hue Street, Midvale Road, Patriotic Street, Peo
ple’s Park, Pier Road, and Route du Fort.
Underground Waterfront Car Park – Need to register blue badge with WEB before park
ing (ground floor, Harbour Reach, La Rue de Carteret, St Helier). On entering ca
r park, press help/info button and converse with operator, who will lift barrier
.
Elizabeth Terminal Car Park – Blue badge holders must display their badge and cloc
k and must use a one unit paycard, showing their time of arrival, to cover the w
hole length of their stay for any 12 hours out of 24 hours. There are two design
ated disabled spaces but blue badge holders may also park in non designated disa
bled spaces following the same procedure. If you wish to park for more than one
day and up to a maximum of five days then the normal paycard system will apply.
On Street Parking, St Helier
Any specifically set aside disabled parking area may be used for up to a maximum
of 4 hours using a badge with a parking disc clock, free of charge. Exceptions
are Lewis Street and Halkett Place (where some spaces are limited to one hour o
nly) and Vine Street (weekend parking only).
Parking for up to 2 hours using a paycard with a badge on any non-designated dis
abled on-street parking area in the 20 minutes (Yellow) or 1 hour (Red) zones. D
isplay disabled Blue Badge with 1 scratched paycard. Paycards cost 66p per unit
and can be purchased from Jersey Tourism, newsagents, garages and supermarkets,
but not in the car parks themselves (with the exception of Sand Street car park)
.

Travelling To and From Jersey

By Sea:
Elizabeth Terminal has toilets for the disabled, a café, bar and shops, all with w
heelchair access.
Condor Ferries staff are on hand every step of the way to make your journey a re
laxing experience with assistance from check-in right the way through to disemba
rkation at your chosen destination. Please inform when making your booking of an
y assistance required. Condor Ferries offer:
Priority boarding and disembarkation
Appropriate seating on board (NB limited availability)
At seat steward service
Facilities onboard the fast ferries include disabled toilet with alarm, lift fro
m car deck to main passenger deck (all fast ferries) and Interior cabin elevator
(Condor Express and Vitesse). Facilities on board the conventional ferry includ
e 2 cabins with ensuite disabled toilet and washing facilities, disabled toilet
with alarm and lifts from car decks to passenger decks.
By air:
The airport departure lounge is on one level with lots of moving space and a lif
t to the viewing area on the first floor. There is fixed seating in the departu
re lounge; the café has individual seats. Passengers may be dropped and picked up
immediately outside the departure and arrivals halls. Toilets for the disabled a
re available landside in the departure lounge and airside in the arrivals. Lift
to the “Aviator Restaurant”, which has a limited area for wheelchairs and a ramp. W
heel chair assistance can be arranged on arrival and departure, but it is very i
mportant to advise the airline company when you check in for your flight.
Pubs
The following pubs have good access for disabled visitors, including disabled la
vatories:
The Farmhouse , Route du Nord, St John
Tel: 01534 861697
La Pulente, La Route de la Pulente, St Brelade
Tel: 01534 744487
The Tree House, La Marquanderie Hill, St Brelade
Tel: 01534 741177
Old Portelet Inn, Portelet Bay, St Brelade
Tel: 01534 741899
Pembroke, La Grande Route des Sablons, Grouville
Tel: 01534 855756
Royal St Martin, Grande Route de Faldouet, St Martin
Tel: 01534 856289
Star & Tipsy Toad, St Peter’s Village, St Peter
Tel: 01534 485556
Tenby Bars, The Bulwarks, St Aubin’s Village, St Brelade
Tel: 01534 741224
Tipsy Toad Townhouse, New Street, St Helier
Tel: 01534 615000
A Selection of Restaurants with Disabled Access
For more information about eating out in Jersey please visit www.jersey.com/eati
ngout or contact the Visitor Services Centre on 01534 448877 for an eating out g
uide.
Please find below the details of Cafés and Restaurants with disabled facilities in
the island. Please contact the individual establishment for more detailed info
rmation.
Café Bar at the Pomme d’Or Hotel
St Helier - Tel: 01534 880110
Facilities: Disabled toilet in reception and ramps through the main reception.
Café Gold at the Jersey Goldsmiths
Lion Park, St Lawrence, Jersey - Tel: 01534 482098
Facilities: Disabled toilets, ramp access and spacious.
Gardener’s Tea Room at Ransoms Garden Centre
La Grande Route de Faldouet, St Martin - Tel : 01534 853668
Facilities: Disabled toilets, very small step into the café.
Greenhills Country Hotel Restaurant
St Peter’s Valley, St Peter - Tel: 01534 481042
Facilities: Disabled toilet, easy access into the restaurant and spacious.
KFC
The Waterfront, St Helier - Tel: 01534 722400
Facilities: Disabled toilet, spacious and easy access.
Waterfront Brasserie at the Radisson Blu Hotel
The Waterfront, St Helier – Tel: 01534 671100
Facilities: Disabled toilet, brasserie restaurant and bar are on the ground floo
r.
Spinnakers Bar & Grill at the Jersey Pottery
Gorey Village, Grouville - Tel: 01534 851119
Facilities: Disabled toilet, easy access, wheelchairs available.
St James Wine Bar
5-7 James St, St Helier - Tel: 01534 729000
Facilities: Lift access to the upstairs nightclub.
Sirocco Restaurant & Café Zephyr at the Royal Yacht Hotel
Weighbridge, St Helier - 01534 720511
Facilities: Disabled toilet on the ground floor, lift access to the first floor
location of the Sirocco restaurant.
Tipsy Toad Town House
57 New Street, St Helier - Tel: 01534 615000
Facilities: Disabled toilet, easy access (however, no access to function room up
stairs).

Cinema & Theatres

Cineworld, the Waterfront Centre, St. Helier
Tel: 01534 756200
Web: www.cineworld.co.uk
All cinemas accessible, advance booking recommended.
Jersey Arts Centre, Phillips Street, St Helier
Tel: 01534 700444 (Box Office)
Web: www.artscentre.je
Ramp access into the building. Lift available to first floor gallery, art rooms
and theatre - also access via ground floor. Disabled toilet on ground floor. Loo
p System available.
Advisable to pre-book tickets in advance.
Jersey Opera House, Gloucester Street, St Helier
Tel: 01534 511115 (Box Office)
Web: www.jerseyoperahouse.co.uk
Lift to all floors and seats available for disabled users. Disabled toilet. Loop
system.

Public Library
Jersey Library, Halkett Place, St Helier
Tel: 01534 448700 www.gov.je/LeisureCult/Libraries/
Automatic entrance doors and wide aisles. Lift to first floor. Disabled toilets.
Angling
There are no specialist venues for disabled sea anglers in Jersey, but there are
many locations that may be fished successfully by those with lessened mobility.
To receive a free ‘Tourist Guide to Angling for the Disabled’ please send a stamped
addressed envelope to:
Anglingbits,
Nouages Neuvaine,
Le Chemin Au Greves,
Grouville,
Jersey,
JE3 9BD.
Sea Fishing
Charter Boat “Theseus II”
Tel: 01534 858046 or 07797 728316
www.tarkaseatrips.com
A 38ft Interceptor with full toilet/wash facilities, and the latest electronic e
quipment. The boat has also been specifically designed to accommodate wheelchair
s. It is fully licensed and insured to take up to 12 people.
Pre-booking essential
Gentle Wanders – Access for All!
‘Gentle Wanders’ has been designed specifically to cater for walkers with wheelchair
users. Sites around the island were assessed on ease of access and fourteen wan
ders were created, including Rozel Woods in St Martin, Queen’s Valley Reservoir in
Grouville and Les Landes maritime heathland in St Ouen. Please remember that n
ature never stands still and terrain can alter – please be cautious!
The ‘Gentle Wanders’ guide can be obtained from Jersey Tourism Visitor Services Cent
re for a small donation to charity.

The Loop System

The Loop System is currently available at the following establishments:
Jersey Tourism Lloyds TSB
HSBC Bank Jersey Arts Centre
Diabetes Centre Grouville Town Hall
Jersey Hospice General Hospital
Jersey Museum Living Legend
Maritime Museum Masonic Temple
Opera House Salvation Army Citadel
St Lawrence Parish Hall St Helier Town Hall
States Chambers Fort Regent (Don Theatre)
Durrell Wildlife Conservation Trust New Forum Cinema – screen 1
Jersey Airport Hearing Resources Centre

Places of Worship offering the Loop System:

Gorey Methodist Grouville Parish
La Rocque Methodist St Aubin Methodist
St Aubin on the Hill St Brelade (Parish Church)
St Clement (Parish Church) Samarès Methodist
All Saints Baptist Church
The Bay Church Salvation Army
St Andrew St Columba’s
St Helier (Parish Church) St Helier Methodist Centre
St Mary and St Peter St Paul
St Thomas St John Parish
Sion Methodist United Reformed Church
St Lawrence (Parish Church) St Matthew (Glass Church)
Tesson Chapel Our Lady, St Martin
St Mary (Parish Church) Bethlehem Methodist
St George St Ouen (Parish Church)
Bethesda Methodist Philadelphie Methodist
St Peter (Parish Church) Georgetown Methodist
St Saviour (Parish Church) St Luke
Ebenezer Methodist
Hearing Aids
Hearing aid batteries are available from The Reception, General Hospital Tel: 01
534 622000. A full selection of NHS hearing aid batteries is available at a sma
ll charge.
Disabled Lavatories
Disabled unisex toilets:
Gorey Common Bel Royal Gorey House
Millbrook Rozel Liberation Station
Grève de Lecq Corbière Minden Place Car Park
Churchill Park St Catherine Patriotic Street Car Par
k
Beaumont (Gunsite) Les Laveurs Le Braye
St Aubin La Haule Howard Davis Park
Archirondel La Pulente Red Houses
La Collette West Park Green Street Car Park
First Tower (Promenade)
Disabled toilets with separate facilities:
Snow Hill St Brelades West Park (promenade)
Ouaisné La Rocque La Mare
Millards Grève d’Azette

Radar Keys
Access to all disabled toilets is by use of a radar key which is available for h
ire at the Visitor Centre at Jersey Tourism, the Town Hall in St Helier and Sand
Street Car Park. A refundable £5.00 deposit is required.
Cleanliness - All public lavatories are maintained by Public services department
and any comment relating to their standard and service should be directed to th
em on 01534 445509.
All details contained within this document are correct at the time of print and
are based on information received from the aforementioned establishments and ser
vices. Whilst we endeavour to maintain accurate information Jersey Tourism cann
ot accept responsibility for any amendment or cancellation of the above faciliti
es.
Should you wish to advise us of any observation relating to these disabled facil
ities which you may feel would be of assistance for future information please do
not hesitate to contact our Visitor Services Centre at Jersey Tourism on 01534
448877.
Jersey Accommodation Suitable For Disabled Visitors
The following list of properties has been compiled in association with the JERSE
Y ACCESS GROUP and should be used as a guide only. For further information and
reservations please contact the individual properties with your requirements. Al
l information is correct at time of print. Jersey Tourism can accept no respons
ibility for any subsequent amendment to the information supplied.
Guests with special requirements are strongly advised to contact hotels directly
to check facilities prior to making a reservation.
For detailed property descriptions please refer to the available from Jersey Tou
rism. Brochures can be requested by telephoning 01534 448888 or online at www.je
rsey.com/crs.
Prefix all telephone numbers with the Jersey area code if dialling from outside
the Island – 01534
Maison des Landes (Not registered by Jersey Tourism)
La Route des Landes, St Ouen Tel: 481683 Fax: 485327
www.maisondeslandes.co.uk/
Jersey’s only purpose built hotel for disabled visitors and their guests. Many ame
nities available for guests, including an indoor heated swimming pool. Open from
mid March-mid November. Early booking advised.
Westlea Centre for the Visually Handicapped (Not registered by Jersey Tourism)
Rue du Huquet, St Martin Tel: 864689 Fax:8647
33
westleacentre@jerseymail.co.uk
Westlea is the permanent base of the Jersey Blind Society. Situated in the heart
of the countryside it offers both holiday and respite accommodation as well as
access to day-centre activities on Tuesdays and Thursdays.
Jersey Cheshire Home (Not registered by Jersey Tourism)
Eric Young House
Rope Walk
St.Helier
JE2 4UU Tel: 285858 Fax: 732480
jersey.cheshire@jerseymail.co.uk
www.jerseycheshirehome.com
The Jersey Cheshire Home offers a Respite Suite suitable for the most severely d
isabled and this is available to visitors.
Use of the suite entitles the user to benefit from other facilities at the home
including a hydrotherapy pool.
5 STAR HOTELS
Longueville Manor
Longueville, St Saviour Tel: 725501 Fax: 731613
www.longuevillemanor.com
info@longuevillemanor.com
AA 5 Red Star Inspectors Choice
Some ground floor amenities, including lounges, bar and restaurant. Wheelchair a
ccess to 8 bedrooms although some difficulty with bathroom access.
4 STAR HOTELS
Hotel de France
St Saviours Road, St Helier Tel: 614000 Fax: 614199
reservations@defrance.co.uk
www.defrance.co.uk
JQA 4 Star
The hotel is on a steep hill and there is no ramp access to hotel but assistance
is available. There are disabled parking spaces. All floors and facilities are
accessible by lift. The Spa is not accessible by wheelchair but assistance to
access the facilities is available. There are 18 rooms with balconies that are
large and can accommodate wheelchairs. The bathrooms are large and have handrai
ls by the bath and toilet and walk in ‘wet-room’ showers.
L’Horizon Hotel
St Brelade’s Bay, St Brelade Tel: 743101 Fax: 746
269
www.handpicked.co.uk/lhorizon
lhorizon@handpicked.co.uk
AA 4 Red Star
Two designated rooms with full wheelchair access including walk-in showers. Eas
y access to all public areas.
Grand Hotel
Esplanade, St Helier Tel: 722301 Fax: 737
815
www.grandjersey.com
enquiries@grandjersey.com
AA 4 Star
A ground floor bedroom is available. Steep steps leading into hotel entrance, ho
wever a ramp is available on request (please note the gradient of the ramp may m
ake access difficult for electric wheelchair users). Spacious bar, dining room a
nd lounge all on one level. Lift access to all floors.
La Place Hotel
Route du Coin, St Brelade Tel: 744261 Fax: 745
164
www.hotellaplacejersey.com
reservations@hotellaplacejersey.com
AA 4 Star
A ground floor bedroom is available. Limited bathroom access. Steps leading into
dining room.
Pomme D’Or Hotel
Liberation Square, St Helier Tel: 880110 Fax: 73778
1
www.pommedorhotel.com
enquiries@pommedorhotel.com
AA 4 Star
The premier rooms have walk-in showers. Access to the hotel entrance via a ramp
and hotel facilities are accessible using the lift.

Royal Yacht Hotel

Weighbridge, St. Helier Tel: 720511 Fax: 767729
www.theroyalyacht.com
reception@theroyalyacht.com
AA 4 Star
Access for wheelchairs into the hotel. Disabled room on each of the 5 floors wi
th lift access including accessible shower. Access to spa facilities via lift.

Radisson BLU Hotel

The Waterfront, St Helier Tel: 769744 Fax: 76965
5
www.jersey.radissonsas.com
reservations.jersey@radissonsas.com
Awaiting grading
5 designated disabled car parking spaces. Access for wheelchairs into the hotel
. Full disabled access and toilets on the ground floor. Disabled rooms on 2nd,
3rd and 4th floors. Lift to all floors. Disabled toilet with grab rails and w
alk-in shower facilities in the fitness centre including wheelchair-level sinks
and emergency call.
3 STAR HOTELS
Hotel Ambassadeur
St Clements Bay, St Clement Tel: 724455 Fax: 723185
hotelambassadeur@jerseymail.co.uk
JQA 3 Star
Access to all rooms via lift however not all bathrooms are accessible to wheelch
air users.
Beausite Hotel
Grouville Bay, Grouville Tel: 857577 Fax: 857
211
www.southernhotels.com
beausite@jerseymail.co.uk
AA 3 Star
18 ground floor bedrooms, some with slightly wider doors but not specially adapt
ed for wheelchairs. All amenities and public rooms easily accessible by wheelch
air.
Golden Sands Hotel
St Brelades Bay, St Brelades Tel: 741241 Fax: 499366
www.dolanhotels.com
goldensands@dolanhotels.com
AA 3 Star
Public areas (situated on the ground floor) and entrance to the hotel are access
ible for disabled guests as no stairs in these areas and door width suitable. T
here is a disabled toilet with shower located on the 1st floor of the hotel whic
h is accessible by a lift. No bedrooms which are suitable for wheelchair-bound
guests as no bathrooms suitable.
Mayfair Hotel
Brooklyn Street, St Helier Tel: 735511 Fax: 730639
www.modernhotels.com
JQA 2 Star
All the public rooms are on ground floor level with no steps. Only area not avai
lable is leisure complex which does involve steps. Some rooms are wheelchair fr
iendly with grab rails on the bath and also by the toilet.
Merton Hotel
Belvedere Hill, St Saviour Tel: 724231 Fax: 768603
www.mertonhotel.com
enquiries@mertonhotel.com
JQA 3 Star
Wheelchair access to hotel by ramp and access to restaurants by ramp. Disabled
toilet on ground floor. All rooms are served by a lift. Only family rooms are
suitable for wheelchair access and have bathroom access. These rooms must be b
ooked in advance.
Metropole Hotel
Roseville Street, St Helier Tel: 735511 Fax: 730639
www.modernhotels.com
There is a ramp for wheelchair access to the hotel. Public rooms are on the gro
und floor level with no steps. There are a few steps to leisure complex. Some
bedrooms are wheelchair friendly.
Monterey Hotel
St Saviours Road, St Helier Tel: 873006 Fax: 768
804
www.morvanhotels.com
bookings@morvanhotels.com
JQA 3 Star
All bedrooms accessible via lift for wheelchair users, however bedrooms do not h
ave adapted bathrooms. Some mobility is required as bathrooms have either shower
s which have steps or baths. Ramped access to ground floor and swimming pool are
a. The dining room is suitable for wheelchairs.
Old Court House Hotel
Gorey Village, Grouville Tel: 854444 Fax: 853
587
www.ochhotel.co.uk
ochhotel@itl.net
AA 3 Star
9 Ground floor rooms available. One room offers suitable bathroom access. Remain
der offers limited bathroom access. Steps leading into ground floor dining room,
bar and lounge.
Shakespeare Hotel
St Clements Coast Road, St Clement Tel: 851915 Fax: 85626
9
www.seabird.co.je
reservations@seabird.co.je
JQA 3 Star
Ramp access into the hotel with access to the bedrooms by lift as no bedrooms on
the ground floor. All the public rooms are on the ground floor together with a
disable toilet. No bathrooms are able to accommodate access for a wheelchair.
Windmills Hotel
Mont Gras d’Eau, St Brelade Tel: 744201 Fax: 744202
www.windmillshotel.com
info@windmillshotel.com
JQA 3 Star
10 rooms suitable for disabled guests.
Pontac House Hotel
St Clements Bay, St Clement Tel: 857771 Fax: 857031
www.pontacthouse.com
info@pontacthouse.com
JQA 3 Star
Five ground floor rooms with sea view and balcony, 1 adapted for a disabled pers
on with walk in shower grab rails for the toilet and shower. There is a ramp at
the entrance to the hotel but there are three steps between the original buildi
ng and the new wing on the ground floor.
2 STAR HOTELS
Highlands Hotel
Corbière, St Brelade Tel: 744288 Fax: 747
273
www.highlandshotel.com
enquiries@highlandshotel.com
JQA 2 Star
Ground floor rooms available. Bathrooms suitable for wheelchairs, with handles i
n baths and walk in showers. Ground floor amenities include disabled toilets, di
ning room, lounge and reception. Please note Highlands is a Christian hotel and
therefore is unlicensed.
Monaco Hotel
Parade Road, St Helier Tel: 724663 Fax: 780717
monaco.hotel@jerseymail.co.uk
JQA 2 Star
Ramp access to hotel. Lift access to all floors. Some large bedrooms that can
accommodate wheelchairs. Ground floor rooms available. Bathrooms require a degr
ee of mobility. Some showers have handrails. Portable framework for support ar
ound toilet if required (not permanent or fixed). No public disabled toilet.
Sandranne
Rouge Boullion, St Helier Tel: 721218 Fax: 722607
hotel.sandranne@jerseymail.co.uk
JQA 2 Star
No ground floor rooms available, however rooms can be accessed by large lift. Ac
cess to hotel by rear entrance or porters available to help access via front of
hotel.
West View Hotel
La Grande Rue, St Mary Tel: 481643 Fax: 483283
www.westviewhoteljersey.co.uk
westview@jerseymail.co.uk
AA 2 Star
Many ground floors available. One large room on the ground floor, which is wheel
chair friendly, and has a large bathroom with good wheelchair access, but there
is no hoist or grab rails.
UNGRADED HOTELS
Biarritz Hotel
St Brelade’s Bay, St Brelade Tel: 742239 Fax: 747433
www.biarritzhotel.com
biarritzhotel@localdial.com
Registered
Most rooms can accept wheelchairs. Some rooms on the ground floor and a lift ser
ves almost all other rooms. Please note Biarritz is a Christian hotel and theref
ore is unlicensed.
GUEST ACCOMMODATION
Bromley
Winchester Street, St Helier Tel: 725045 Fax: 769712
lmcgrpe@aol.com
www.jersey.co.uk/hotels/bromley
JQA 2 Star
One room suitable for disabled guests. Access into the property and into the gar
den is by 1 step.
Wheatlands
Old Beaumont Hill, St Peter Tel: 888877 Fax: 769880
www.wheatlandsjersey.com
info@wheatlandsjersey.com
JQA 2 Star Small Hotel
Two rooms suitable for wheelchair access.
Rocqueberg View
Rue de Samares, St Clement Tel: 852642 Fax: 852642
www.rocquebergview.co.uk
lucille@rocquebergview.co.uk
Ungraded
Has no special facilities for disabled guests, but is in a level area and on lev
el ground. There are two steps outside to the pool area but otherwise the site i
s completely level. If a wheelchair is needed at all times the accommodation is
not suitable. The ground floor room is an en suite double but has a single bed
also, so can be used as a double, twin or by a couple with one child.
SELF CATERING
La Rocco Apartments
La Pulente, St Brelade Tel: 743378 Fax: 746
844
www.laroccoapartments.com
larocco@localdial.com
Ungraded
6 purpose built apartments suitable for disabled guests. The apartments are easi
ly reached by a ramp from the main car park and 3 are positioned on the ground a
nd 3 on the first floor with access via lift. Apartment type E and F.
Jersey Establishments that Accept Guide and Hearing Dogs by Prior Arrangement
HOTEL RESTRICTIONS TELEPHONE
4 STAR
Atlantic Access all areas 744101
Hotel de France Not permitted in the restaurant 614100
L’Horizon Access all areas 743101
Radisson BLU Access all areas 671100
The Club Hotel & Spa Access all areas 876500
3 STAR
Best Western Royal Access all areas 873006
Cristina Not permitted in the restaurant 758024
La Tour Access all areas 743770
Legacy Hampshire Restrictions apply 724115
Merton Access all areas 724231
Monterey Access all areas 873006
Moorings Not in public areas, no lift, lots of stairs 853633
Revere Not permitted in the restaurant 611111
Samares Coast Access all areas 873006
Shakespeare Must be on a lead in restaurant & bar 851915
Uplands Access all areas 873006
2 STAR
Beachcombers Access all areas 875236
Fort D’Auvergne Access all areas 873006
Les Charrieres Access all areas, except pool area 481480
Marina Access all areas 724519
Monaco Access all areas 724663
Norfolk Lodge Access all areas 873006
Talana Access all areas 730317
West View Not permitted in the restaurant 481643
REGISTERED
Almorah Access all areas 721648
Biarritz Access all areas 742239
GUEST ACCOMMODATION RESTRICTIONS TELEPHONE
4 STAR
Sabots D’Or Not permitted in the restaurant 743732
REGISTERED
Prince of Wales Access all areas, lots of steps 482085
SELF-CATERING
La Haule Manor Access all areas 741426

For further information and reservations please contact the above properties wit
h your specific requirements.
For further detailed information regarding Guide Dogs, please contact Jersey Tou
rism on Tel 01534 448877.
General Information
If you are visiting Jersey from the British Isles or the Republic of Ireland, yo
u may bring your pet with you - provided of course that pets are allowed at your
chosen holiday accommodation. New Restrictions have been introduced for animal
s arriving from mainland Europe (does not include UK). For further information
you must contact the planning and environment division. Please find their detai
ls below:
http://www.gov.je/Travel/TravellingPets/Pages/PetPassports.aspx
Monday to Friday office hours, call 00 44 (0)1534 441600.
Email address: rva@gov.je
For further information, please also contact Condor Ferries, Jersey on 00 44 (1)
1534 601000. In addition, please check with your transport carrier to ensure the
y will carry pets as due to cabin pressure, etc. restrictions on animals may app
ly.
Dog Regulations
It is AGAINST THE LAW:
• To permit any dog of which he is in charge to rush at, worry, or otherwise inter
fere with the safety, comfort or convenience of any person on the beach
• To fail to remove from the beach any faeces deposited by a dog of which he is in
charge (with the exception of guide dogs)
• Between the hours of 10.30am-6.00pm during the period 01 May-30 September inclus
ive to bring any dog on the beach unless on a lead
The fine for contravening the law currently stands at £50.00
Dogs are permitted within the town area but must be kept on a lead at all times.
Guide dogs are not permitted at Durrell Wildlife.
All information correct at time of print. Jersey Tourism accepts no responsibili
ty for any subsequent charge to the above detailed information. 22/02/2010