Examples of Good and

Bad Governance in the

Bureau of Internal
Revenue (BIR)
Boringot, Joyce
Capundan, Bea Marella
Catamio, Jezreel
Servanda, Roselle
 GOOD GOVERNANCE

1. Electronic filing payment system (eFPS) and eBIR.

2. Implementation of the Ease of Doing Business Law.
3. Formation of its rank-and-file labor union.
4. Decision to allow the certificates of zonal values of real properties to be obtained
from the revenue district offices.
5. Devolved to the revenue district offices or the appropriate large taxpayer office,
the processing of requests for tax exemption of separation benefits.

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 BAD GOVERNANCE

1. “Padrino” system
2. “Selective justice” in Tax Evasion cases
3. “Tokens of Appreciation”
4. Corruption transpires during the investigation of
businesses by the revenue officers.
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