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  • Six Sigma QFD Analysis: Interactions

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    cristobal asencios
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    This document summarizes a Six Sigma quality function deployment (QFD) analysis that evaluated customer requirements for a product and how well the company's offerings met those requirements. Key customer requirements included high transfer rates, supporting multiple devices and operating systems, compact size, and durability. The company's products were found to strongly meet quality and compatibility needs but were more moderately aligned on cost, size, and connectivity. Areas for enhancement were identified as power adapter and connectivity specifications.

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    This document summarizes a Six Sigma quality function deployment (QFD) analysis that evaluated customer requirements for a product and how well the company's offerings met those requirements. Key customer requirements included high transfer rates, supporting multiple devices and operating systems, compact size, and durability. The company's products were found to strongly meet quality and compatibility needs but were more moderately aligned on cost, size, and connectivity. Areas for enhancement were identified as power adapter and connectivity specifications.

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    © All Rights Reserved
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    Sinalizar o conteúdo como inadequado
    12 visualizações1 página

    Six Sigma QFD Analysis: Interactions

    Enviado por

    cristobal asencios
    This document summarizes a Six Sigma quality function deployment (QFD) analysis that evaluated customer requirements for a product and how well the company's offerings met those requirements. Key customer requirements included high transfer rates, supporting multiple devices and operating systems, compact size, and durability. The company's products were found to strongly meet quality and compatibility needs but were more moderately aligned on cost, size, and connectivity. Areas for enhancement were identified as power adapter and connectivity specifications.

    Direitos autorais:

    © All Rights Reserved
    Baixe no formato DOCX, PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    de 1

    Six Sigma QFD Analysis

    Interactions Voice of the Company

    Strong negative

    Support windows xp, window


    High-quality and light weight

    Competitive Eveluation
    relationship

    Support 4 devices working


    Customer Importance
    Mild negative

    5V4A Power supply


    relationship

    wrapping paper
    Strong positive

    Plug and play

    Light material
    Import Chip
    relationship

    together
    7 and 8
    Mild positive
    relationship
    1-5

    Packaging Quality 3

    Max. Weight 50lbs 3


    Customer Requirements

    Product Color 3

    Water Proof 3

    Work with Windows 8 4

    With Power Adapter 4

    transfer rates up to 5 Gbps 5

    Support USB3.0 & 2.0 5


    Quality power

    compatibility

    compatibility
    High quality

    below 5%
    Company
    Defective

    Enhance

    Enhance
    low cost

    material
    adapter

    Better
    ASI

    Target Relationships

    Strong Relationship
    Target Value

    Importance Weighting 8 6 7 5 7 5 8 Moderate Relationship

    Weak Relationship
    Weight Column Chart 90
    62 55 78 61 61
    35

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