Monkayo College of Arts, Sciences and Technology

L.S Sarmiento St. Poblacion Monkayo Compostela Valley

ORGANIZATION & MANAGEMENT
FINAL EXAM

NAME: ________________________________________ DATE: ___________________________

GRADE/SECTION: _______________________________ SCORE: __________________________

General Directions:
1. Write your answers clearly. Yung malinaw hindi tulad ng feelings nyang hindi mo maintindihan.

2. No Erasures/No alterations. Pag isipan mabuti, hindi lahat ng pagkakamali kaya mo pang itama.

3. Do not CHEAT. Huwag kang gumaya sa ex mong niloko ka kahit sa simpleng bagay. Ilang beses ka na nyang pinagbigyan, may hangganan din naman ang
pagiging martyr at nakakasawa din kasing mag bulag- bulagan.

4. Finish the exam in 1 hour. Pag tapos na tapos na, dapat marunong ka din sumuko.

5. Capitalize your answer. Lahat ng bansa ay nagtataglay ng isang capital. Hindi ka man maging capital nang buhay niya, maaari ka paring maging capital sa
pagsagot ng exam.

I. Multiple Choice. Read and analyze each item carefully. Choose the letter of your choice and encircle the letter of the correct
answer.

1.Modern managers are: 6. An outline of the fundamental purpose of an organization is

called its:
a. action oriented.
b. able to build a sense of shared values. a. mission statement.
c. able to manage change efficiently. b. objectives.
d. all of the above. c. policy.
d. all of the above.
2. . Planning, organizing, directing and controlling are the:
7. The most effective leader is one who:
a. functions of management.
b. goals of management. a. makes managerial decisions without consulting others
c. results of management. b. works with managers and employees to make decisions
d. all of the above. c. has the leadership style most appropriate to the situation and the
employee involved.
3.Coordinating people and human resources to accomplish d. none of the above
organizational goals is the process of:
8. . Motivation is related to:
a. planning.
b. directing. a. planning.
c. management. b. controlling.
d. leadership. c. leading.
d. tactical decisions.
4. Which of the following would be included in the "controlling
function" ? 9. Supervisory management spends most of his/her time:

a. measuring results against corporate objectives. a. planning and controlling.

b. explaining routines. b. directing and controlling.
c. setting standards. c. planning and organizing.
d. giving assignments d. organizing and controlling.

5. Specific, short-term statements detailing how to achieve an 10. An example of an effective standard for a control system would
organization's goals is known as its: be:

a. vision. a. deciding to hire 5 new employees.

b. mission statement. b. renting new premises.
c. objectives. c. planning to increase sales of product A from 5,000 to 10,000 per
d. operational planning. month by December of next year.
d. improving the quality of production.
II-TRUE/FALSE - Read each statement below carefully.
Place a T on the line if you think a statement it TRUE. Place
an F on the line if you think the statement is FALSE.

_________11. The control process is based on clear standards.

_________12. An autocratic leader makes decisions by consulting others.

_________13. The current trend in management is towards self-managed teams.

_________14. Conceptual skills are most important for top managers.

_________15. Ethical considerations are important in decision making.

_________16. Democratic leadership is often referred to as participative leadership.

_________17. In measuring success in a customer oriented firm, employees, customers, and stakeholders must be considered.

_________18. Tactical planning is long range while strategic planning is short term.

_________19. Strategic goals are prepared from an organization's mission statement.

_________20. Management is defined as the art of getting things done through people.

III-FILL IN THE BLANKS.-Fill in the blanks with appropriate missing letter puzzle.

21.__uto__ratic leadership: Leadership style that involves making decisions without consulting others and implies power over
others.

22. __once__tual skil_s: Ability to picture the organization as a whole and the relationship between the various parts.

23.co__tin__ency __lanni__g: Preparation of alternative courses of action that may be used if the primary plans do not achieve
the objectives of the organization.

24.__ont__ollin__: Management function that involves checking to determine whether an organization is progressing toward its
goals and objectives, and taking corrective action if it is not.

25.d__c__sion ma__ing: Choosing among two or more alternatives.

26.dele__atin__: Assigning authority and accountability to others while retaining responsibility for results.

27.__emo__ratic lea__ership: Leadership style that consists of managers and employees working together to make decisions.

28.dir__ctin__: Management function that involves guiding and motivating others to achieve the goals and objectives of the
organization.

29.__mpo__erment: The leaders of organizations give workers the freedom, incentive, and training to be decision makers and
creative contributors to the organization; they give employees the authority to respond quickly to customer requests.

30.ex__ernal __ustome__s: Dealers who buy products to sell to others, and ultimate customers who buy products for their own use.

31.g__al__: Broad, long-term accomplishments an organization wants to attain.

32.h__man __elations skill__: Ability to lead, communicate, motivate, coach, build morale, train, support, and delegate.

33.__nternal custo__ers: Units within the firm that receive services from other units.

34.la__sse__-faire (free-rein) leadership: Leadership style that involves managers setting objectives and employees being
relatively free to do whatever it takes to accomplish those objectives.

35.__ead__rshi__: Creating a vision for others to follow, establishing corporate values and ethics, and transforming the way the
organization does business so it is more effective and efficient.

36.m__na__emen__: The process used to accomplish organizational goals through planning, organizing, directing, and controlling
organizational resources.

37.manageme__t by w__lkin__ around: Managers get out of their offices and personally interact with employees and customers.

38.__ana__ing dive__sity: Building systems and a culture that unite different people in a common pursuit without undermining
their diversity.
39.mi__dle m__nagem__nt: Level of management that includes plant managers and department heads who are responsible for
tactical plans.

40.mis__ion __tatem__nt: An outline of the fundamental purposes of the organization.

41.__bje__tives: Specific, short-term statements detailing how to achieve an organization's goals.

42.__perati__nal pla__ning: The process of setting the necessary work standards and schedules to implement the tactical
objectives.

43.__rgani__ing: Management function that involves designing the organizational structure, attracting people to the organization
(staffing), and creating conditions and systems that ensure that everyone and everything work together to achieve the objectives of
the organization.

44.pl__nni__g: Management function that involves anticipating future trends and determining the best strategies and tactics to
achieve organizational objectives.

45.st__ategi__ (long-range) pla__ning: Process of determining the major goals of the organization and the policies and strategies
for obtaining and using resources to achieve those goals.

46.su__erviso__y (first-line) manag__ment: First level of management above workers; includes people directly responsible for
supervising employees and evaluating their daily performance.

47.SW__T analy__is: An analysis of an organization's strengths, weaknesses, opportunities, and threats.

48.tec__ni__al ski__ls: Ability to perform tasks of a specific department (such as selling or bookkeeping).

49.__op man__gement: Highest level of management, consisting of the president and other key company executives who develop
strategic plans.

50.vis__on: A sense of why the organization exists and where it's heading.

IV-Enumeration: -Enumerate and list down the answers.

Types of Training to develop a holistic employee Role of Communication in the Organization

51.-57. _________________________ 65.-67._____________________________

________________________ _____________________________

________________________ _____________________________

________________________ Control Methods and System

________________________ 68.-70.____________________________

________________________ ______________________________

________________________ ______________________________

Leadership Theories Preparation of Budget Plan

58-61. ________________________ 71-73.____________________________

________________________ _____________________________

________________________ _____________________________

________________________ Functional Areas of Management

Types of Leaders 74.-78.____________________________

62.-64 ________________________ ______________________________

________________________ ______________________________

________________________ ______________________________

______________________________