SERVICE LEVEL AGREEMENT ASSESSOR SERVICES

BETWEEN

Timothy Fasheun
Assessor Name

AND

Triplo4 Sustainable Solutions (Pty) Ltd

Company Name

National Certificate: Environmental Management

SAQA ID: 66789

The purpose of this Service Level Agreement is to indicate the scope of such
services and the rights and obligations of the parties to the agreement. This
Service Level Agreement is for a
1- Year period from the date signed and will be reviewed thereafter.

The company and the Assessor understand agree to the following conditions
of assessor service:

1. Service fees will be charged by the Assessor at the negotiated rate related
to Facilitation, Assessment and Moderation at the time of service. Services
include but are not limited to Facilitation, Assessment, Moderation of
assessment and moderation instruments and design and development of
instruments and processes.

2. Access to all information relevant to assessment and moderation will be

provided by the company to the Assessor

3. Permission is given by the company to the Assessor to consult with

employees and management of the company regarding assessment and
moderation, as required.

4. The parties acknowledge that a relationship of trust exists between them.

The parties shall at all times act reasonably and in good faith. In the event of a
dispute or conflict, the parties shall attempt to resolve the dispute between
themselves. Either party may terminate this agreement by giving a calendar
months’ notice in writing to the other party.

5. For all the purposes of this agreement or with regard to any matter arising
here or in connection herewith, the parties hereby choose the following
addresses as their respective address for service s and notices:

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The company at (Physical Address)
Triplo4 Sustainable Solutions (Pty) Ltd
Suite 5, The Circle
Ballito
4420

The Assessor at (Physical Address)

25 Leslie Crescent,
Chase Valley,
Pietermaritzburg
3201,

Should either party wish to change its address, it may do so by informing the other party in writing
7. Notwithstanding anything to the contrary herein contained, a written notice or communication
actually received by a party shall be adequate written notice or communication to it,
notwithstanding that it was sent to or delivered at its chosen address above
Signed by both parties on ____________at _Durban_________ 2019
This Service Level Agreement is for a 1- year period from the date signed
and will be reviewed thereafter.

8. BRIBERTY AND CORRUPTION

We are an ethical proudly South African company and do not enter into any bribes with SETA
officials to “speed up the process” or “to look the other way”. If the COMPANY becomes aware of
the CLIENT trying to bribe a SETA official or any other representative in any way whatsoever, this
Service Level Agreement will be cancelled, no further work will be actioned and no monies
returned.
INDEMNITY
I, Hantie Plomp Director of Triplo4 Sustainable Solutions (Pty) Ltd acknowledges that the services
undertaken by the Assessor, is completely and wholly at the risk, whether for loss sustained or
injury of any natures, whatsoever, of you the Company. This clause serves to indemnify Assessor
against any loss.
For the Company:
Name: Hantie Plomp ____ Signature________________
For the Moderator
Name: Jeanette Stewart Signature

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