Dayna

Kihn
2458 Nikolaus Stream
Chicago
IL

Phone
+1 (555) 248 1911
EXPERIENCE
Philadelphia, PA
SENIOR BUSINESS ANALYST / PROJECT MANAGER
05/2016 – present

 Provide comprehensive analytics and tailored advice to help develop business performance
 Assist with developing improvements to team processes and procedures
 Assist with developing improvements to BA/PM team processes and procedures
 Work with the Environment Manager to coordinate environments that support Business As
Usual, and/or Project work
 Provide business analysis and/or project management during all phases of a project
 Perform project management tasks
 Create and present accurate estimates of effort, costs and timescales for proposed projects
and assist in prioritization

Dallas, TX
TECHNICAL BUSINESS ANALYST / PROJECT MANAGER
03/2012 – 01/2016

 Consults with businesses to effectively drive business strategies forward through the optimal
use of technology
 Manages project progress, monitoring milestones and critical dates to identify potential
jeopardy of schedule and identify / mitigate risk
 Produce detailed status reports, track actions, and manage progress meetings
 Planning and coordinating QA and UAT testing and ensuring completeness of the test cases
 Controlling and managing tightly scope creep and change requests
 Highlighting project and delivery risks proactively and promptly
 Updating project plans and progress reports for Senior Management

Dallas, TX
BUSINESS ANALYST / PROJECT MANAGER
12/2008 – 10/2011

 Develop project plans that conform to Software Development Life Cycle (SDLC) standards,
and provide comprehensive status reporting for programs of work
 Project Management responsibilities include time and resource management, financial
planning, scope management, issue and risk management, project execution
 Provide timely leadership and direction to supporting organizations and assist in the
modification or establishment or operating practices
 Work with Zinc development teams and business partners to identify scope and define
approach as well as execute on key deliveries
 Negotiate and establish priorities with business and development managers
 Manage scope, issues and risks. Follow change control procedures effectively. Estimate work
efforts and manage resources accordingly
 Working closely with the development team, develop project and program documentation
and specifications

EDUCATION
Bachelor’s Degree in Computer Science
NORTHWESTERN UNIVERSITY
SKILLS

 Detailed understanding of Investment Banks and Operations

 Detail-oriented
 Excellent written and verbal communication skills
 Ability to interact effectively with all levels of the organization
 Ability to work well under time constraints and prioritize appropriately across multiple
projects
 Demonstrated experience with testing coordination/execution
 Advanced MS Office skills (including Excel, PowerPoint)
 Experience in Data Operations (Client Reference Data)
 Experience in Client Account Management (Client Onboarding and Maintenance)
 Demonstrated Project and/or Software Delivery Management skills