V21: DIAGNOSE A FAULT IN THE ENGINE AREA

ALTERNATOR AND CHARGING SYSTEM

FUEL SYSTEM INJECTION
• An alternator suffers from low voltage output. The alternator outputs maximum
voltage when full-fielded. Which of the following is MOST likely at fault?
• A. A burned diode.
• B. A worn alternator brush.
• C. A faulty regulator.
• D. A faulty rectifier bridge.
Answer C is correct. Full-fielding an alternator bypasses the regulator resulting in maximum voltage
output. This is a great way to test for a faulty internal regulator.

• . Which of the following statements are true about the diagram illustrated above.
• A. It is a schematic of an alternator.
• B. It contains 12 diodes and 4 resistors.
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both A and B are correct.
• . An alternator output test is being performed on a vehicle's charging system.
Technician A says engine idle must be increased during this test. Technician B says
the vehicle's accessories must be turned on during this test. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

4. A full-fielded 70 amp alternator only produces 45 amps. The MOST likely cause of this is:
• A. A worn brush.
• B. An open regulator.
 • C. A worn commutator.
• D. A burned diode.
Answer D is correct. A burned diode would leave only two-thirds output. Test the alternators
rectifier bridge for a faulty diode.

5. Technician A says an AF (Air/Fuel) sensor is designed to reach and keep an engine at

stoichiometry. Technician B says stoichiometry is 15.7:1 air to fuel mixture. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. An Air/Fuel sensor is designed to reach and keep a vehicle at stoichiometry.
6. A fuel pressure test at the fuel rail of a sequential fuel injected engine indicates low fuel
pressure. All of these would cause this test result EXCEPT:
• A. A poor ground in the pump circuit.
• B. A kink in the fuel return line.
• C. A restricted fuel filter.
• D. A faulty fuel pump.
Answer B is correct. This asks all of these except. A restricted fuel return line would increase fuel
pressure at the rail.

7. Which of the following is LEAST likely to cause a rich fuel condition:

• A. A leaking fuel injector.
• B. A faulty fuel pressure regulator.
• C. A faulty ECT engine coolant temperature sensor.
• D. A stuck closed thermostat.
Answer D is correct. A stuck closed thermostat will cause a vehicle to overheat. A thermostat that's
stuck open delays or prevents the engine from reaching its optimum operating temperature
resulting in a rich fuel condition.

8. A vehicle has a check engine light with codes indicating a problem with the enhanced
evaporative emission system and a rich fuel condition. Technician A says a defective
evaporative purge valve will cause a rich air fuel ratio. Technician B says the tank pressure
sensor will notify the PCM of excessive tank pressure. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.
9. A cylinder compression test is performed on an eight cylinder engine. The test results
above indicate:
• A. Burned exhaust valves.
• B. Weak piston rings.
• C. A faulty head gasket.
• D. Retarded valve timing

Answer C is correct. When there are low compression pressures in adjacent cylinders the head
gasket is leaking compression between the two or there is a crack in the deck or cylinder head. It is
usually the head gasket.
10. After performing a wet compression test, the pressure in each of the cylinders increased
but remained below specifications. Technician A says this is caused by incorrect camshaft
timing. Technician B says this is caused by worn piston rings. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. If the engine has worn piston rings, the pressure readings will increase after
injecting oil.
V22: Suspension and steering, braking diagnosis
1. The brake fluid in an ABS brake system has become aerated causing a spongy pedal.
Which of these DOT brake fluids are MOST likely to cause this condition.
• A. Dot 2
• B. Dot 3
• C. Dot 4
• D. Dot 5
Answer D is correct. Silicon based fluids like DOT 5 can become aerated in an ABS system.
2. A vehicle with power assisted brakes has a hard brake pedal. Which of the following is
LEAST likely to cause this condition.
• A. Master cylinder.
• B. Vacuum check valve.
• C. Brake booster.
• D. Low manifold vacuum.
Answer A is correct. Faulty master cylinders do not typically result in a hard brake pedal. Actually it's
more common for a faulty master cylinder to cause a low brake pedal that fades to the floor as it is
applied. This is the least likely component listed to result in a hard brake pedal.
3. Technician A says ABS control units are programmed to ignore speed sensor input
variations below a certain threshold. Technician B says a one-channel ABS system controls
hydraulic pressure to the rear brake units. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.
4. A vehicle stops but the brake pedal fades completely to the floorboard afterwards. There
are no external leaks. Which of these is the MOST likely cause of this condition.
• A. Faulty vacuum brake booster.
• B. Clogged vacuum booster check valve.
• C. Dark discolored brake fluid.
• D. Master cylinder cup seals.
Answer D is correct. Master cylinder cup seals wear and create an internal leak. The pedal fades to
the floor as fluid bypasses the seal.
5. A hydroboost brake system has reduced braking performance. Technician A says to check
the power steering system. Technician B says to check the vacuum check valve. Who is
correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. The power steering pump produces pressure for the Hydroboost unit.
6. A vehicle with a power rack and pinion steering system is binding only while turning
corners. Which of these are LEAST likely to cause this condition.
• A. Strut mount bearing.
• B. Worn rack bushings.
• C. Worn rack and pinion gear.
• D. Lower ball joint.
Answer B is correct. Worn rack bushings cause a vehicle to wander. This is a least likely type question.
Notice the other three options cause binding in the steering system.
7. The tread of a tire is worn in the center and not on the outer shoulders. Technician A says
this is caused by an improper wheel alignment angle. Technician B says this is caused by
over inflating the tire. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. An overinflated tire wears the center of the tire's tread and an underinflated tire
wears the outside edges or "shoulders" of the tire.
8. A vehicle's right front wheel has a growling noise that increases with vehicle speed. The
MOST likely cause is:
• A. Excessive rotor lateral run out.
• B. Warped rear brake drums.
• C. A worn CV-joint.
• D. A worn wheel bearing.
Answer D is correct. A worn out wheel bearing will cause a growl that increases with vehicle speed.
9. A vehicle pulls to the left only while braking. Technician A says this could be a restricted
left front brake line. Technician B says this could be a frozen right front caliper. Who is
correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. A frozen right front caliper will cause the vehicle to pull to the left when braking.
10. A vehicle has excessive body sway while cornering. Which of the following is MOST
likely causing this condition.
• A. A binding ball joint.
• B. A worn idler arm.
• C. Worn control arm bushings.
• D. Worn stabilizer bar bushings.
Answer D is correct. The stabilizer bar or sway bar helps control vehicle roll or sway while cornering.
Worn and broken sway bar bushings will result in excessive sway while cornering.
11. A vehicle with variable assist steering feels loose only at highway speeds. Technician A
says to inspect VSS vehicle speed sensor operation. Technician B says this is caused by
reduced pressure to the steering gear. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. These VES or variable effort steering system controller uses the VSS signal. It
provides less or lower pressure at highway speeds resulting in a tighter feel. If the wheel feels loose
or sloppy at highway speeds, suspect a fault in the VSS, it's circuit or controller.

12. A vehicle with a ribbed serpentine belt makes a chirping noise when starting. Technician
A says to check the belt with a belt wear gauge. Technician B says proper belt deflection is
1/2 inch per foot of belt span. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Also, if a belt wears excessively on one of the edges, check pulley alignment. A
weak belt tensioner will result in a chirping or squealing sound when first starting the engine.

13. Technician A says the vehicle in the chart above is within specifications. Technician B
says the vehicle's front toe is out of specifications. Tire wear will result from this condition.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. Technician A is correct, the vehicle in the chart is within specifications. Notice
the different methods of displaying the vehicle's alignment angles.

14. After replacing a tapered ball joint the technician loosens the castle nut just enough to
install the cotter pin. Technician A says this procedure keeps the ball joint from binding.
Technician B says a binding ball joint will result in memory steer. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. Technician B is correct. A binding ball joint will result in memory steer.
15. On cold mornings, the warning lamp on a vehicle with a TPMS tire pressure monitoring
system stays illuminated for several minutes before it goes out. Which of these is MOST
likely the cause of this condition.
• A. Clogged TPMS sensor.
• B. Worn tread on one of the tires.
• C. TPMS initialization.
• D. Low tire pressure.
Answer D is correct. When the light stays on for several minutes of driving and then goes out, one of
the tires could have low air pressure. As the tire heats from driving, the air pressure increases and
the light goes out. Check all four tires and the spare for proper air pressure.

16. A front wheel drive vehicle is pulling to the left. Loose engine cradle bolts are noticed
during the initial inspection. Technician A says loose engine cradle bolts will cause a
vibration, but have no affect on the vehicle's steering system. Technician B says if the engine
cradle is not centered before fastening the bolts, the wheel alignment angles will be affected.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
 • D. Neither A or B
Answer B is correct. Most cradles have alignment holes/pins that assist in cradle alignment.

17. Two technicians are discussing an electronic air suspension system. Technician A says
the suspension switch must be turned off before lifting the vehicle. Technician B says to use
soapy water to visually inspect this system for leaks. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Lifting a vehicle without disabling or turning this switch off may cause damage
to the air suspension system. Spraying the suspected area with soapy water helps detect any leaks in
the system.
18. Loose tie rods are discovered during the initial inspection of a vehicle's steering linkage.
Technician A says loose tie rods will cause a clunking or popping noise while turning.
Technician B says loose tie rods will result in constant steering correction and vehicle wander.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.
19. Technician A says a directional tire must be kept on the same side of the vehicle during a
tire rotation. Technician B says tire inflation pressure is considered cold as long as the vehicle
has been driven less than ten miles. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. Directional tires have arrows pointing toward the front of the vehicle and must
be installed accordingly. Directional tires can only be rotated front to rear and should not be crossed
from side to side.
20. Technician A says two different size tires on the rear of a vehicle will illuminate the
amber ABS light. Technician B says the 60 in P225/60R16 89H indicates the tire's section
width. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. Two different size tires or wheels on the rear of an ABS equipped vehicle will
have a negative affect on the system and illuminate the ABS light. Because of the difference in tire
size, the wheels will spin at different speeds.
21. A front wheel drive vehicle with a rack and pinion power steering system is being
diagnosed. During the test drive, the technician notices the steering is binding in one spot,
only while turning right. Which of these is the MOST likely cause of this condition?
• A. The rack and pinion gear.
• B. The u-joint coupling.
• C. Loose tie rods.
• D. The steering knuckle
Answer A is correct. The teeth on a rack gear can become fractured and break resulting in a bind or
skip only in a certain spot. Each of the other answers would have a problem making both left and
right hand turns.
22. A vehicle's right front wheel is making a growling noise that increases with vehicle speed.
All of these will result in this condition EXCEPT:
• A. Excessive caster.
• B. Cupped tire tread.
• C. Worn struts.
• D. Worn wheel bearing.
Answer A is correct. Caster is viewed from the side of the vehicle. It is the forward or rearward tilt of
the steering axis. It is not considered a tire wearing angle.
23. Two technicians are performing a power steering pressure test. Technician A says a
restriction in the high pressure line results in higher than normal test results. Technician B
says if the pressure increases when the shutoff valve is closed, there's a problem with the
power steering pump. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. A restriction in the high pressure line will result in higher than normal test
results.
24. Two technicians are discussing a recirculating ball steering gear. Technician A says to
measure worm bearing preload with a foot pound torque wrench. Technician B says an under
adjusted sector shaft will result in excessive steering wheel free play. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. This adjustment will affect steering wheel free play. The steering wheel will feel
loose and sloppy if under-adjusted or if the gearbox or mounting bolts are loose.
25. A vehicle has a steady pull to the left. All of these will cause this condition EXCEPT:
• A. The caster angle.
• B. Low tire pressure.
• C. The camber angle.
• D. Steering U-joint coupling.
Answer D is correct. A loose steering universal joint will cause play in the steering wheel.
26. Technician A says a vehicle will pull to the side with the most positive camber.
Technician B says that too much negative camber will result in excessive wear on the inside
tread of the tire. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Excessive camber will cause both tire wear and pull.
27. Two technicians are discussing inner and outer tie rods. Technician A says to turn the
outer tie rod end to adjust the toe. Technician B says loose inner tie rod ends will cause a tire
to feather. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. Loose inner tie rod ends cause a vehicle to shimmy and feathered tire wear.
Using an inexpensive special tool should greatly reduce labor. The inner tie rod end on a rack and
pinion steering system is used to make toe adjustments.

28. The rear tires on a vehicle with independent rear suspension are worn on the inside tread.
Which of the following is MOST likely the cause of this condition?
• A. The toe.
• B. Underinflated tires.
• C. The caster.
• D. None of the above.
Answer A is correct. Both front and rear toe are tire wearing angles. Out of specification toe on the
rear of a vehicle will also cause an out of specification thrust angle, vehicle pull, and an off center
steering wheel.

29. Technician A says SAI or Steering Angle Inclination is adjusted by changing the caster
angle. Technician B says camber adjustments are included in the Included Angle. Who is
correct?
• A. Technician A
• B. Technician B
 • C. Both A and B
• D. Neither A or B
Answer B is correct. Camber is part of the included angle.
30. Technician A says that loose power steering rack bushings result in vehicle wander.
Technician B says worn rack bushings cause changes in toe. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
31. Two technicians are discussing the toe setting of a front wheel drive vehicle with four
wheel independent suspension. The right rear wheel is 1.5 degrees toe-in from specifications.
Technician A says to set the front toe on this vehicle before correcting the rear. Technician B
says the right rear wheels toe setting is 1.5 degrees positive (+). Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. Toe-in is positive (+) toe and toe-out is negative (-) toe. This rear wheel toe-in
condition will cause tire wear and affect the vehicle's thrust angle.
32. There is noticeable wear on the left front tire of a rear wheel drive vehicle. The technician
suspects the camber angle is out of specification. All these characteristics of camber are true
EXCEPT:
• A. Negative camber causes wear on the tires inside tread.
• B. An out of specification camber angle will result in a steering pull condition.
• C. The vehicle will pull to the side with the most positive camber.
• D. Camber is not included in the included angle.
Answer D is correct. The camber angle is included with the SAI to equal the included angle.
33. Technician A says a vehicle with torsion bar suspension can be adjusted to repair ride
height. Technician B says on some vehicles, torsion bars are used in place of coil springs.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Tightening the adjusting bolt turns a key that adds "twist" to the bar. They work
like springs, as the vehicle hits bumps in the road they twist and untwist to provide vehicle
suspension.
34. A vehicle feels bouncy and is oscillating at highway speeds. The vehicle's shock
absorbers may be faulty. Technician A says it is acceptable for a slight film to appear on the
shock absorber's shaft. Technician B says a small drip of oil appearing from the shock
absorber's chamber is acceptable. Who is correct?
 • A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. A slight film of oil on a shock absorbers shaft into the chamber is normal.
V22: Diagnostic Clutch, Hub bearing, Driveling Component, Gearbox
1. A rear wheel drive vehicle has a loud clunk when the transmission is placed into gear and a
vibration that increases with vehicle speed. Technician A says this is caused by loose
universal joints. Technician B says this is caused by an unbalanced driveshaft. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer A is correct. U-joints allow the driveshaft to provide torque to the rear wheels at different
angles. Loose and worn U-joints will make a clunking noise when the transmission is placed into gear.
They also cause noise and vibration that increases with vehicle speed.
2. A front wheel drive vehicle makes a clacking noise that only occurs while cornering. The
technician suspects a faulty front axle. Which of these is MOST likely the cause?
• A. The inner CV joint.
• B. The outer CV joint.
• C. The vibration damper.
• D. The half shaft is bent.
Answer B is correct. A faulty or worn outer CV joint makes its most noise while cornering.
3. A manual transmission slips out of third gear. This is MOST likely caused by:
• A. Worn bushings.
• B. High fluid pressure.
• C. A weak detent spring.
• D. A worn shifter bushing.
Answer C is correct. A worn detent spring will result in a transmission slipping out of gear.

4. A rear wheel drive vehicle with a limited slip differential chatters while turning corners.
Technician A says that adding the wrong type of fluid will result in this condition. Technician
B says excessive pinion preload will cause this differential to chatter around corners. Who is
correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

5. Two technicians are discussing a vacuum operated transfer case. Technician A says a
vacuum between 10 "hg and 18 "hg is required to operate this unit. Technician B says the
vacuum operates a mode fork to switch between 2WD and 4WD. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B

Answer B is correct. A The mode fork switches the transfer case mode between 2WD and 4WD.

6. Technician A says a clutch start switch is normally closed when the clutch pedal is
released. Technician B says the clutch start switch is designed to complete the circuit
between the ignition switch and the starter solenoid. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. It's normally open and closes to complete the circuit when the pedal is
depressed.

7. Two technicians are discussing a clutch master assembly. Technician A says external leaks
are due to the secondary seal. Technician B says hydraulic fluid is hygroscopic and tends to
absorb moisture from the atmosphere. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

8. A manual transmission jumps out of gear during acceleration. Technician A says loose
shift linkage will result in this condition. Technician B says worn motor mounts cause a
transmission to slip out of gear while accelerating. Who is correct?
• A. Technician A
• B. Technician B
 • C. Both A and B
• D. Neither A or B

Answer C is correct. Both technicians are correct.

9. Two technicians are discussing a synchronizer assembly in a three speed manual

transmission. Technician A says the splines on a synchronizer clutch sleeve should be pointed.
Technician B says the teeth on a synchronizer sleeve and ring should be smooth and rounded.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B

Answer A is correct. The splines on the clutch sleeve should be pointed.

10. A vehicle has a vibration while driving forward that increases with vehicle speed. The
LEAST likely cause of this condition is:
• A. Undercoating on the driveshaft.
• B. Worn U-joints.
• C. The limited slip clutch.
• D. An unbalanced tire.

Answer C is correct. Limited slip clutches typically have problems while cornering.

11. Two technicians are discussing flywheel resurfacing. Technician A says a mark should be
placed on the flywheel and the crankshaft before removal. Technician B says if too much
surface is removed from the flywheel, damage will occur to the release bearing. Who is
correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B

Answer A is correct. A mark should be placed on the flywheel/crankshaft before removal.

12. Two technicians are discussing faulty CV joints. Technician A says on a front wheel
drive vehicle, faulty inboard and outboard axle joints can make noise while traveling forward
in a straight line. Technician B says an outboard CV joint's noise is more prominent while
cornering. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

13. There is a chirping sound as the clutch pedal is depressed. Technician A says it could be a
worn clutch release bearing. Technician B says the sound is a worn transmission synchronizer.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B

Answer A is correct. A chirping clutch release or throw out bearing will make a squeal when the
bearing contacts the pressure plate diaphragm fingers.

14. Which type of bearing typically requires a preload.

• A. Ball Bearing
• B. Thrust Bearing
• C. Tapered Roller Bearing
• D. Needle Bearing
Answer C is correct. Tapered roller bearings require a preload.

15. A transfer case makes a popping sound in 4WD, only when accelerating from a stop.
Which of the following is causing this sound?
• A. The output shaft assembly.
• B. The shift motor.
• C. The chain.
• D. A clogged vent.
Answer C is correct. A stretched chain can make a popping or rattling sound. It can also damage to
the case.

16. A vehicle has an excessive vibration at highway speeds. Technician A says pinion shaft
companion flange runout will result in this vibration. Technician B says this could be caused
by driveshaft runout. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

17. The best tool for checking ring gear runout is a:

• A. Bore gauge.
• B. Digital micrometer.
• C. Dial indicator.
• D. Straightedge and feeler gauge.
Answer C is correct. A dial gauge is used to measure ring gear runout.

18. A squeal is heard from the clutch housing only when the clutch pedal is depressed
completely to the floor. Technician A says this could be worn counter shaft bearings.
Technician B says the squeal is from a faulty pilot bearing. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. A worn pilot bearing will make the most noise when the pedal is completely
depressed and the transmission input shaft and the engine's crankshaft are rotating at different
speeds.

19. Gold metal shavings are found in the oil after draining a five speed manual transaxle.
Technician A says this is a normal condition. Technician B says this is from chipped gear
teeth. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer D is correct. Neither of these technicians are correct.
20. An all wheel drive vehicle suffers from continuous viscous clutch failure. Which of the
following is the cause?
• A. Front Universal Joints
• B. Overfilled Fluid
• C. Vehicle Speed Sensor
• D. Different Size Tires
Answer D is correct. The viscous clutch is designed to allow for differences in axle rotation.
When forced to compensate for different tire sizes or inflation all the time, the clutch is over
worked and will wear prematurely.
21. A manual transaxle is suffering from clutch chatter. Technician A says that clutch chatter
is caused by glazed clutch facings. Technician B says a worn pressure plate will cause clutch
chatter. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

22. Two technicians are discussing a growling sound in second gear only. Technician A says
the grooves on the blocking ring of its synchronizer are rounded. Technician B says that
second gear has a chipped tooth. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. Technician B is correct. Chipped gear teeth make a growling or grinding noise.

V38: Auxillary Electrical System Faults, Security locking Headlamp and lighting circuit, wiper and
screen washer system

1. The electrical symbol above is:

• A. A resistor.
• B. A splice.
• C. An inductor.
• D. A motor.
Answer D is correct. View the symbol chart in the read more section for more symbols used in
automotive schematics.

2. The windshield wipers on a vehicle are slow and dragging across the windshield.
Technician A says this could be an open circuit at the motors ground. Technician B says the
wiper linkage may be binding. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer B is correct. Binding linkage will cause the wipers to drag.
3. The headlights get brighter as a vehicle is accelerated. Technician A says this is caused by
a high capacity battery. Technician B says this is caused by high charging system voltage.
Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
4. A halogen bulb is being replaced in a headlight system. Technician A says to handle the
bulb at it's base during installation. Technician B says to wear gloves or use a piece of paper
when handling the glass portion of these bulbs. Who is correct?
• A. Technician A
• B. Technician B
• C. Both A and B
• D. Neither A or B
Answer C is correct. Both technicians are correct.

5. One headlamp does not light, and the headlamp tests good. Technician A
says the wire supplying voltage to the headlamp could have and open.
Technician B says there could be a bad ground. Who is correct?:
Technician A only.
Technician B only.
Both Technicians A and B.
Neither Technicians A nor B.
Correct. Either the Positive or Ground side could be at fault.

6. The headlamps do not operate on low beam, but they do operate normally on
high beam. All of the following can cause this condition except:
a defective headlamp.
an open switch.
a defective dimmer switch.
defective headlamps.
Correct. A single headlamp could not cause both lamps not to light.

7. All of the following can cause windshield wipers to fail to stop (they keep
running) in the "park position" after the wiper switch has been turned off
except:
a defective wiper park contact switch.
a defective wiper switch.
worn wiper motor brushes
an open park circuit
Correct. Worn brushes would cause the motor to fail in all speeds.

8. Technician A says that 3-brushes wiper motors allow the motor in the
forward and reverse direction for hidden wipers. Technician B says the 3
brushes are used to provide high/low speed control. Who is correct?
technician A only.
technician B only.
both technician A and B.
neither technician A nor B.
Correct. Some manufacturer use a three brush - 2 speed motor for high and low speeds.
9. The power door locks on the vehicle in the diagram above unlock only. There is no locking
action. Which of the following is causing this condition?

• A. Relay A
• B. Relay B
• C. Switch A
• D. Fuse A
Answer A is correct. Relay A, the lock relay is faulty.
10. The door locks in the vehicle in the circuit diagram above will unlock only, there is no
lock action when the switch is depressed. The door lock relay has been replaced and there is
still no door lock operation. Which of the following is MOST likely causing this condition?
• A. A faulty switch.
• B. The wrong type of relay.
• C. A blown 30 amp fuse.
 • D. A faulty circuit breaker.

Answer B is correct. Not all relays are the same. Some relays contain clamping diodes that protect
sensitive control circuits.