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SME Server:Documentation:Administration Manual:Booklet
From SME Server
Languages: English • Deutsch

■ 1 Welcome to SME Server 7 ■ 1.1 About This Manual ■ 1.1.1 Production ■ 1.1.2 History ■ 1.1.3 Endorsements ■ 1.1.4 Acknowledgements ■ 1.2 Software Licensing Terms and Conditions ■ 1.3 About Our Example Company: The Pagan Vegan ■ 1.4 What's New ■ 1.5 Server Features ■ 2 The role of the SME Server ■ 3 Your Internet Service Provider (ISP) ■ 3.1 Dedicated versus dialup connectivity ■ 3.2 The IP address ■ 3.2.1 Static versus dynamic IP addressing ■ 3.2.2 Routable versus non-routable IP addresses ■ 3.3 Arranging connectivity with your ISP ■ 3.3.1 Ordering a corporate ADSL or other commercial dedicated connection ■ 3.3.2 Ordering cablemodem or residential ADSL service ■ 3.3.3 Ordering a dialup connection ■ 3.4 Arranging Services From Your ISP ■ 3.4.1 Service List A ■ 3.4.2 Service List B ■ 3.4.3 Service List C ■ 3.4.4 Service List D ■ 3.5 Terms used in ordering connectivity and services ■ 4 Hardware Requirements of the SME Server ■ 4.1 4.1. Minimum Hardware Requirements ■ 4.2 4.2. Recommended Hardware Requirements ■ 4.3 4.3. Hard Drive Configuration ■ 4.4 4.4. Supported Ethernet or SCSI Adapters, or Tape Drives ■ 5 Installing And Configuring Your SME Server Software ■ 5.1 Licensing Terms and Conditions ■ 5.2 RAID1 Support (Disk Mirroring) ■ 5.2.1 Software Mirroring ■ 5.2.2 Hardware Mirroring ■ 5.3 Upgrading From A Previous Version ■ 5.4 Installing the Software ■ 5.5 Restoring a Backup ■ 5.6 Configuring your SME Server ■ 5.7 Setting Your Administrator Password ■ 5.8 Configuring Your System Name and Domain Name ■ 5.9 Configuring Your Local Network ■ 5.9.1 Selecting Your Local Ethernet Adapter 10/18/2010

Page 2 of 111 ■ 5.9.2 Configuring Local Network Parameters ■ 5.10 Operation Mode ■ 5.10.1 Option 1: Server and gateway mode ■ 5.10.2 Option 2: Private server and gateway ■ 5.10.3 Option 3: Server-only mode ■ 5.11 Configuring Server and Gateway Mode ■ 5.12 Server and Gateway Mode - Dedicated ■ 5.12.1 Configuring Your External Ethernet Adapter ■ 5.12.2 Assigning Your Ethernet Adapters to Network Connection ■ 5.12.3 Configuring Your External Interface ■ 5.12.4 Configuring Dynamic DNS ■ 5.13 Configuring the Server for Server and Gateway Mode - Dialup Access ■ 5.14 Configuring Your DHCP Server ■ 5.14.1 Configuring the DHCP Address Range 6 The Server Console ■ 6.1 Option 1: Check status of this server ■ 6.2 Option 2: Configure this server ■ 6.3 Option 3: Test internet access ■ 6.4 Option 4: Reboot, shutdown or reconfigure you server ■ 6.5 Option 5: Manage disk redundancy ■ 6.6 Option 6: Access server manager ■ 6.6.1 Using the Text-based Browser ■ 6.6.2 Accessing the Linux Root Prompt ■ 6.7 Option 7: View support and licensing information ■ 6.8 Option 8: Perform backup to USB device 7 Configuring the Computers on Your Network ■ 7.1 What Order to do Things ■ 7.2 Configuring Your Desktop Operating System ■ 7.2.1 Automatic DHCP Service ■ 7.2.2 Manual entry for computers not using DHCP service ■ 7.2.3 MS Windows workgroup configuration ■ 7.2.4 MS Windows Domain configuration ■ Connecting to a Domain ■ Setting up network drives 8 On-going Administration using the server-manager 9 Collaboration ■ 9.1 Users ■ 9.1.1 Disabling User Accounts ■ 9.1.2 Changing User Passwords ■ 9.2 Groups ■ 9.2.1 Setting admin rights ■ 9.3 Quotas ■ 9.4 Pseudonyms ■ 9.5 Information Bays 10 Administration ■ 10.1 Backup or restore ■ 10.1.1 To desktop ■ 10.1.2 To Tape ■ 10.1.3 To Workstation or USB Drive ■ 10.2 View log files ■ 10.3 Mail log file analysis ■ 10.4 Reboot or shutdown 11 Security ■ 11.1 Remote Access ■ 11.1.1 PPTP (VPN) ■ 11.1.2 Remote Management ■ 11.1.3 SSH ■ 11.1.4 FTP ■ 11.1.5 Telnet ■ 11.2 Local networks 10/18/2010

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Page 3 of 111 ■ 11.3 Port forwarding ■ 11.4 Proxy settings 12 Miscellaneous ■ 12.1 Support and licensing ■ 12.2 Create Starter Web Site ■ 12.3 Online manual ■ 12.4 Other Administration Notes 13 Configuration ■ 13.1 Software Installer Panel ■ 13.2 Set date and time ■ 13.3 Workgroup ■ 13.4 Directory ■ 13.5 Printers ■ 13.6 Hostnames and addresses ■ 13.6.1 Creating New Hostnames ■ 13.6.2 Reserving IP Addresses Through DHCP ■ 13.7 Domains ■ 13.8 E-mail ■ 13.8.1 E-mail Access ■ 13.8.2 E-mail Filtering ■ 13.8.3 E-mail Retrieval ■ 13.8.4 E-mail Delivery ■ 13.9 Review Configuration 14 Information Bays (i-bays) ■ 14.1 i-bay Directories ■ 14.2 Accessing the i-bays ■ 14.3 Creating an i-bay ■ 14.4 Modifying an i-bay ■ 14.5 An i-bay Used as a Customer Site: The Miles Gabriel Art Exposition ■ 14.6 An i-bay Used as a Shared Network Drive ■ 14.7 An i-bay Used as an Intranet: The Pagan Vegan "Vegemite" ■ 14.8 An i-bay Used to Expedite Processes: Samson's Farms ■ 14.9 An i-bay Used as Your Customer Download Site 15 SME Manual Appendix ■ 15.1 Appendix A. Introduction to the Ethernet Local Area Network (LAN) ■ 15.2 Appendix B. DNS ■ 15.2.1 DNS Basics ■ 15.2.2 PTR Records ■ 15.2.3 SPF Records ■ 15.2.4 Dynamic DNS Services ■ 15.2.5 DNS Service Providers ■ 15.3 Appendix C. Proxy Servers ■ 15.4 Appendix D. Technical Support 16 Glossary

Welcome to SME Server 7
Congratulations on choosing the SME Server as your network and communications server! SME Server is an open-source Linux server distribution designed to be: ■ Simple to setup and use: Installation and basic configuration takes less than 20 minutes, and every configuration option can be set via a web-based interface. ■ Secure and stable to operate: SME Server only includes what is necessary, which translates into the entire ISO being around 500MB. Stability comes from using proven, supported rpm packages and from an update system that notifies you with available updates. ■ Cross-platform and extendable to meet future needs: SME Server already has everything necessary to provide the core services most people need to network Linux, Macintosh, and Windows systems. ■ And it's completely free! 10/18/2010

Mitel and contribs. About This Manual This manual walks you step-by-step through the straightforward process of installing and configuring your SME Server. and to allow automatic updates as soon as an update is available from the upstream vendor. And thank you to the companies and people that support the developers. RPMForge is a collaborative effort of several RPM packagers that build RPMs not included with CentOS. and in the past was known as e-Smith. The Appendices and Glossary provide background information on subjects related to networking and the Internet and are intended to supplement chapters in the main section of this document.sourceforge.Page 4 of 111 ■ Download the ISO from The heart of SME Server 7 is based on the GPL'd sources of the unsupported developer release of SME 7. for and aims to be binary compatible. you must make the source code (with patches please) freely available.contribs.0 started at Acknowledgements Thank you to the developers that create and maintain the SME Server distribution. This means that you are free to use. Almost all of the packages that SME Server includes from these upstream vendors are included unmodified. 10/18/2010 History ■ October 2005 .0 alpha from Mitel ( and wiki.Revisions for SME Server 7.contribs. Software Licensing Terms and Conditions The SME Server is licensed under the General Public License (GPL). Mitel has been very generous to fund development of the alpha and beta versions and to keep to the spirit of the GPL by sharing their source code freely. and are the basis for this manual) Endorsements This is the official documentation for SME Server and is endorsed by the developers at http://wiki. who is the copyright holder for much of what makes SME Server what it is. Security updates from Redhat/Centos should be available until 2012 for Centos 4. SME Server 7 uses many packages from CentOS (http://centos. and alter the . The purpose of doing so is to take advantage of the stability that comes from the huge user base that uses these packages. Production This document was revised on the wiki's at . If you do alter any of the packages. Acceptance of this agreement is required during the software (Previous versions were published by e-smith. Mitel's commercial offering is known as the "Mitel Managed Application Server".org) and RPMForge (http://rpmforge. The agreement is found on the ISO.redhat. CentOS 4 is built from publicly available open source Red Hat Enterprise Linux SRPMS (http://ftp.

The applicable license for each software module is specifically identified and can be seen by running the rpm -qiv packagename command. that configures.fsf. converting it to an industrial-strength communications server that optionally allows all of the computers on your network to share a single Internet connection.Page 5 of 111 SME Server users may copy and redistribute this software.opensource. What's New For the most complete list of information about changes that have been made in SME Server. you get: 10/18/2010 . As far as we know. see the release notes that accompany your download.html. The text of the GPL license may be found at http://www. we use examples of a catering and event-planning company. no company of this name The Pagan Vegan or TPV. In one simple. Details on other open source licences can be obtained here: http://www. Server Features The SME Server server and gateway installs automatically on a PC. from the command line. administers and makes use of their server. easy-to-install package. About Our Example Company: The Pagan Vegan In this manual. Some packages may have an alternate open source

the SME Server not only routes that connection. web access and a powerful file sharing and collaboration feature called "i-bays" . Configurable rejection levels. ■ Secure email enhancements. configure network printers. ■ Email attachment handling: Including the ability to block EXE. ■ Special services that speed web and Internet access. and you can now enter pseudonyms of pseudonyms.Previous versions have allowed the server to act as a domain controller for client computers running Windows 95. Throughout this user's guide. Systems with 2 drives are set up as RAID 1. ■ A web server to host your company web and/or intranet site. ■ Spam Filtering with Spamassassin. The role of the SME Server Your SME Server manages your connection to the Internet by routing Internet data packets to and from your network (which allows all the computers on your network to share a single Internet connection) and by providing security for your network. and other packages from atrpms and rpmforge are used unmodified whenever possible. ■ A shared email address book that is maintained automatically.It is now possible to connect the SME Server to a printer via the USB port.Packages from Centos 4 (2. Your server also provides services . Macintosh and Unix machines. ■ Enhancement to the pseudonyms panel. Almost all features are implemented in plugins. ■ USB printer support . ready to accept a second drive. ■ Windows 2000 and XP domain logon support . ■ A central file server enabling seamless information exchange among Windows. You now have the ability to send (e. When one of your local computers contacts the Internet. a unique communications and collaborative facility that makes it easy for users to work together on projects. This version now extends that domain logon support to Windows 2000 and Windows XP. ■ Quota Management . 10/18/2010 . Automatic tagging with X-spam-status headers.g. ■ Installation on a system with 1 hard drive is automatically set up half of a RAID1 mirror. SMTP AUTH over SMTP/SSL. The result is that any other Redhat EL4 or Centos 4 RPMS should work without modification.9 kernel). ■ Enhanced security features that reduce the risk of intrusion.including e-mail. POP3/SSL. ■ Use of unmodified packages from upstream providers .While our software has always supported external ISDN adapters. ■ Improved Macintosh file sharing support . internal network and the external world. PIF and automatic conversion of TNEF or UUENCODE encoded attachments to MIME. ■ Experimental ISDN card support . and 6+ Drives as RAID6. and optional filtering and subject tagging. Advanced but simple to use plugin system to easily install extra functionality and write local rules. Virus definitions are kept up to date automatically. Turba and Ingo from horde. ■ Antivirus email and hard drive scanning is now provided by ClamAV. this version now includes experimental support for using an internal passive ISDN card. SMTP/SSL. ■ Yum based Software installer panel. minimizing the risk of intrusions. control remote access.that allow you to communicate better internally and with the rest of the world using the Internet. Mitel. improving the performance of your network. This prevents a direct connection from being established between an external computer on the Internet and a computer on your local network thereby significantly reducing the risk of intrusion onto your network. and program updates will be available automatically via the software installer (yum). but seamlessly interposes itself into the communication. ME or NT. 3-5 drives as RAID5.6. the word gateway is used to mean the computer that acts as the interface between your local. 98. set up workgroups and connect additional have the ability to set a limit on the amount of a disk space a user can use for files and e-mail. ■ i-bays. ■ Webmail has been upgraded to the latest versions of Horde.) support@domain1 and support@domain2 to different places. IMAP/SSL. or is contacted by an outside machine on the ■ SMTP Email reception is now handled by qpsmtpd.The server now includes better support for Macintosh file sharing and eliminates some previous cases where Macintosh users were unable to access i-bays. Imp. Approved contribs and official updates can now be installed in the server-manager. Selectable "Automatically install updates" option.Page 6 of 111 ■ A high performance email server that handles email to and from your users. ZIP. ■ Browser based server-manager software that makes it easy to add new user accounts.

(Note that some computers may not operate correctly without an attached keyboard. ethernet components and typical ethernet configuration. In "server-only" mode. If you wish. but not the routing and security functions associated with the role of "gateway". the firewall fulfills the role of gateway.) Tip: More About Ethernet Appendix A: Introduction to the Ethernet Local Area Network (LAN) . most customers put the server in an out-of-the-way place like a utility closet. you can also run your SME Server in "server-only" mode.Page 7 of 111 >>++Server and Gateway Mode++]] If you prefer. briefly explains ethernet. providing routing and network security. your SME Server can be configured and managed remotely. your server provides your network with services. >>++Server only Mode++]] Once installed. In that configuration. The server-only mode is typically used for networks already behind a firewall. 10/18/2010 . you can disconnect the keyboard and monitor. Once installation is complete. so only on rare occasions will you require direct access to the server computer. Routine administration is handled from your desktop using a web-based interface.

Dedicated connectivity refers to a full-time connection to your ISP. a server-only server must always be behind a local firewall. It also provides other essential services. Warning: If you are operating the product in "server-only" mode. your server is not permanently connected to the Internet. In server-only mode. dedicated connections are generally faster and allow you to use the full range of services on your server. the web site would not be available. In our standard configuration. ADSL provides relatively fast data transmission over phone lines. it could certainly host an intranet web site because the local network would always be connected. How you connect to your ISP affects the speed of your Internet connection. impacts such things as how quickly your web site is displayed to visitors. also referred to as Internet access type. Dedicated versus dialup connectivity Connectivity. depending on your plans for the server. The speed of transmission over a cable network can vary widely (from quite fast to very slow) based in part on the usage within your neighborhood. which will accept all the Internet data packets intended for your network and distribute them to the appropriate computer . since not all ISPs offer all services. 10/18/2010 . it's important to know the general range of services available.Page 8 of 111 Your Internet Service Provider (ISP) Your Internet Service Provider or ISP is your connection to the Internet . refers to the physical connection between your site and your ISP. For example. You may also need to configure your firewall for port forwarding of services. and is used in routing information from one device to another. While your ISP can also assist you in selecting and arranging the right Internet services for your organization. This section of the user's guide reviews what ISPs offer and what the implications are in choosing among the various options available to you. which provides you with many (though not all) of the same services as a traditional ISP. you will need to review your gateway/firewall documentation and perhaps consult with your ISP regarding your configuration. Rather. For that reason. (However. If you have dialup connectivity. You should not directly connect such a system to the Internet via an Internet Service Provider. in turn. which. some of the services on your server cannot be provided to the outside world. Because your connection to the Internet is not permanent. having your server host your external company web site would create a problem because whenever your server was not connected to the Internet. the single Ethernet connection to the local network is "trusted" as being secure and packet filtering is disabled. your ISP may need to publish DNS records associating your mail and/or web servers with your firewall IP address. Although they are more expensive than the alternative.) The IP address An IP address is an identifying number assigned to all devices connected to the Internet. your IP address enables other people to reach you. it connects to your ISP over a phone line using a modem or ISDN adapter . Like your phone number. For example. A cable connection links you to your cable company. There are several common types of dedicated routes Internet data packets to and from your server. your ISP only needs to allocate one IP address for your network. It is assigned to your server.much like an office receptionist is able to accept incoming calls and direct them to the appropriate extension.

DSL. then a routable IP address is the equivalent of a full telephone number complete with country code and area code such as +1-613-555-1234. In will need only one for your server.Page 9 of 111 Static versus dynamic IP addressing A static IP address never changes. It is most typical with corporate service that you receive a routable. we guide you first through arranging connectivity and then direct you to the appropriate list of services for each type of connection.).g. Using the same analogy. It is permanently assigned to your server by your ISP. usually you will be allocated a block of routable. ISDN. To connect your site to the Internet. Consider again our telephone number analogy. the ISP will typically arrange that. Many ISPs use a DHCP server which can directly configure your server with some or all of these parameters. static IP address. Your ISP will help you connect your site and provide you with services that enable you to take advantage of the Internet (e.g. Ordering a corporate ADSL or other commercial dedicated connection Typically. you may be required to install that hardware yourself under their direction. you may find it helpful to use a dynamic DNS service . Note: Static IP addressing is preferable to dynamic IP addressing because it makes it easier for users on the Internet to connect to your services. with a typical cablemodem). If a special phone line is required. which limits the services that it can provide to your site. When your telephone number changes. until your new phone number is registered with Directory Services. However. you are able to place outgoing calls. you not only need to arrange your physical connection (modem. it cannot directly receive incoming Internet connections. Arranging connectivity with your ISP If you are going to be using your server in "server and gateway" mode. Your ISP will give you this information (e. Dynamic IP address assignment means that your IP address is assigned to you only temporarily and may be changed by your ISP. static IP addresses for your corporation . Therefore. but you also need to ensure that your server can locate the appropriate devices at your ISP's site. cable modem. If your server is assigned a nonroutable address. e-mail delivery). other people are unable to look up your new number and place calls to you. your ISP will arrange for and configure your external hub and router. Similarly. Routable versus non-routable IP addresses If an IP address is analogous to your phone number. IP addresses for their devices) which must eventually be entered into your server console (a straightforward process covered in a later chapter). you will need to arrange for a connection to the Internet. To some extent. a non-routable address is the equivalent of an office extension. etc. the type of connection used determines the services needed. Alternatively. whenever your IP address changes. This makes it more difficult to ensure continuity of service to your network. 10/18/2010 . The terms used in the following sections are defined at the end of this chapter. If your IP address is dynamically assigned and you have a dedicated connection to your ISP (for example. We strongly recommend you review Appendix B: Dynamic DNS services for more information about this worthwhile option. a record associating your server with its new IP address must be published with the equivalent of Directory Services (known as Domain Name Service or DNS) before incoming traffic can find you.

ADSL connects to the ISP via a conventional phone line. your cable company will install it for you. There are three possible configurations when ordering cablemodem or residential ADSL services. If you require an additional phone line.Page 10 of 111 Information provided to you by your ISP: ■ static IP address (or block of addresses from which you choose one) ■ IP address of router ("gateway IP address") ■ subnet mask Order services from: Service List A Ordering cablemodem or residential ADSL service Typically. 10/18/2010 . your cable company or ADSL provider will install a configured cablemodem or ADSL router at your site. If you do not have cable access. it is typical for you to arrange that yourself.

the test for Internet connectivity will fail erroneously). This interferes in a few minor ways with your server (e..Page 11 of 111 Note: In the tables below. 1.) Information provided to you by your ISP: ■ gateway IP address* ■ subnet mask* Information provided by dynamic DNS service: ■ DNS service account name ■ DNS service password 10/18/2010 . forcing you to use their proxy server. You receive a routable. please keep the following information in mind: ■ ISPs often supply the items marked * to your server by DHCP. ■ Some ISPs block outgoing HTTP connections. dynamically assigned IP address and you elect to use a dynamic DNS service (We encourage you to review Appendix B: Dynamic DNS Services for a discussion of dynamic DNS services. However. using the ISP's proxy server will normally work fine. static IP address Information provided to you by your ISP: ■ static IP address ■ IP address of cablemodem or ADSL router ("gateway IP address") ■ subnet mask Order services from: Service List A 2. You receive a routable.g.

The software can work with external ISDN adapters and includes support for passive ISDN cards. Your ISP is able to meet all of the following three conditions: 10/18/2010 .Page 12 of 111 Order services from: Service List B 3. Information provided to you by your ISP: ■ IP address of cablemodem or ADSL router ("gateway IP address")* ■ subnet mask* Order services from: Service List D Ordering a dialup connection It is typical for you to purchase and install your own modem or ISDN adapter for your dialup connection. it is typical for you to arrange that yourself. If you require an additional phone line.~WinModems will not work. Warning: While the software includes experimental support for ISDN cards. You receive a routable. dynamically assigned IP address and you elect not to use a dynamic DNS service OR your IP address is non-routable. There are two possible configurations with dialup service: 1.) Your modem connects to your ISP over a conventional phone line. Your ISDN adapter will connect to the ISDN connection installed by your ISP or local telecommunications provider. (Be sure to use a Linux-compatible modem . we do not provide technical support for the use of these cards as they have not yet been tested in a wide enough variety of environments.

) Information provided to you by your ISP: ■ ■ ■ ■ static IP address dialup access number dialup account name dialup account password Order services from: Service List C 2. which receives e-mail when your server is not connected. we direct you to the appropriate list of services that should be ordered from your ISP. FTP server and e-mail server ■ publication of DNS mail (MX) records Service List C ■ ■ ■ ■ ■ ■ PPP dialup access (with static IP) domain name publication of DNS address records for your e-mail server* publication of DNS mail (MX) records secondary mail server (ETRN must be supported) Internet news server (optional) 10/18/2010 . Your ISP is unable to meet all three of the above conditions Information provided to you by your ISP: ■ dialup access number ■ dialup account name ■ dialup account password Order services from: Service List D Arranging Services From Your ISP In each of the previous sections on connectivity. your dynamic DNS service may restrict what your domain name can be) ■ publication of DNS address records for your web server. FTP server and e-mail server publication of DNS mail (MX) records secondary mail server (optional) Internet news server (optional) Service List B Services to order from ISP: ■ secondary mail server (optional) ■ Internet news server (optional) Services From Dynamic DNS Service ■ domain name (depending on the service purchased. (This command is used by the server to retrieve the mail held by the ISP's secondary mail server.Page 13 of 111 ■ you receive a routable. static IP address ■ your ISP will provide a secondary mail server for your domain. Service List A ■ ■ ■ ■ ■ domain name set up and hosting publication of DNS address records for your web server. ■ your ISP is able to accept the "ETRN command".

e-mail is handled using a method called "multidrop". Some ISPs add a header to each e-mail message as it enters the POP mailbox to assist in determining the addressee. Any e-mail that cannot be delivered will be returned to the sender. If the e-mail cannot be returned to sender. Because there is no published address receiving incoming network connections. you can use another ISP for your e-mail hosting. As e-mail messages are delivered into the POP mailbox at your ISP. Your POP mailbox must be large enough to hold the e-mail for your organization until it is fetched. this configuration does not allow you to host a web page or FTP site using your SME Server. we strongly encourage you to consider other means of mail delivery before resorting to using multidrop. Because there is no published address receiving incoming network connections. DNS address records for web and FTP servers only need to be published if it is likely that someone external to your site will need to connect to them for a particular reason. This works very well for normal person-to-person e-mail. some of the addressee information is removed. your server uses several heuristics. Your POP mailbox must be large enough to hold the e-mail for your organization until it is fetched. which involves temporarily storing all email messages addressed to your domain in a POP mailbox at your ISP until your server connects and fetches them. However. One common header tag is: "X-Delivered-To". In this case. Service list D is applied to configurations where the publication of DNS records is not practical either because your IP address changes frequently or because it is non-routable.Page 14 of 111 Your web and FTP servers are available to the external world only when your server is connected to the Internet. If your primary ISP cannot supply this. make note of the header tag used so that you can configure your server to look for it (explained in a later section). Service List D Please read the important notes (below) on the limitations of this configuration. As e-mail messages are delivered into the POP mailbox at your ISP. messages from mailing lists (and other 10/18/2010 . To determine to whom the e-mail message is addressed. ■ ■ ■ ■ PPP dialup access (if you are using dialup connectivity) POP mailbox (with generous size limitation) domain name . If your primary ISP cannot supply this. This works very well for normal person-to-person e-mail. which involves temporarily storing all e-mail messages addressed to your domain in a POP mailbox at your ISP until your server connects and fetches them. your server uses several heuristics. Because of the potential problems involved with delivery of e-mail to multidrop mailboxes. e-mail is handled using a method called "multidrop". To determine to whom the e-mail message is addressed. some of the addressee information is removed. messages from mailing lists (and other sources where the user's account name is not present in the headers) cannot be delivered. However.route all mail for domain name to the single POP mailbox Internet news server (optional) Warning: Note on Service List D (Multidrop Mail) Service list D is applied to configurations where the publication of DNS records is not practical either because your IP address changes frequently or because it is non-routable. If your ISP does this. this configuration does not allow you to host a web page or FTP site using your SME Server. you can use another ISP for your e-mail hosting. In this case. it will be directed to the system administrator.

Some ISPs add a header to each e-mail message as it enters the POP mailbox to assist in determining the addressee. DNS: Publication of DNS Address Records The publication of DNS address information allows other DNS servers to look up your domain information. it will be directed to the system administrator. Your server provides DNS lookup services for your local network. your ISP can help you select" or "e-smith. refers to the software and protocols involved in translating domain names to IP addresses. ETRN ETRN is a command used for dialup solutions in order to retrieve e-mail temporarily stored at your ISP Gateway IP Address A gateway is the device on your network that forwards packets to and from the". make note of the header tag used so that you can configure your server to look for it (explained in a later section). Any e-mail that cannot be delivered will be returned to the sender. we strongly encourage you to consider other means of mail delivery before resorting to using multidrop.yourdomain. If the e-mail cannot be returned to sender. If you don't have a domain name. These servers do not need to be configured into your server as the DNS server that is provided with your server will correctly resolve all local and Internet names. FTP server ("ftp. For example. DNS: Publication of DNS Mail (MX) Records The publication of DNS mail (MX) records is the method used to inform Domain Name Services worldwide that all e-mail to your domain ("yourdomain. and your ISP typically also provides you with the IP addresses of DNS servers. Your ISP must publish DNS address records associating the name of your web server ("").xxx") and e-mail server ("") should be delivered to your e-mail server ("mail. DNS (Domain Name Service) DNS. 10/18/2010 . Domain Name This refers to the unique name attached to your organization on the") with the IP address of your server. ensure it is available.domain. One common header tag is: "X-Delivered-To". Terms used in ordering connectivity and services ADSL (or DSL) ADSL is a type of high-speed Internet access that uses regular phone lines and is available in many metropolitan areas.domain.Page 15 of 111 sources where the user's account name is not present in the headers) cannot be delivered. and register"). Because of the potential problems involved with delivery of e-mail to multidrop mailboxes.domain. "tofu-dog. If your ISP does this. or Domain Name Service.

contribs. selecting an appropriate host computer is WinModems are not supported. in particular the memory requirement. To utilize all the features of SME Server 7. 4.redhat.Page 16 of 111 Hardware Requirements of the SME Server The hardware requirements of the SME Server are modest compared with other server software available today. We do not recommend the use of server hardware which is not listed as "Certified" or "Compatible". Minimum Hardware Requirements The following information outlines what we consider the bare minimum system that will function as a basic file/print server and network gateway. and the speed of your Internet connection. extra RAM will usually be more beneficial than a faster CPU. See also a forum thread with users suggestions http://forums. ■ For a dedicated connection in server and gateway mode.4 and uses the 2.1 Minimum Hardware Requirements Specifications PCI-based i586 or i686 compatible processor 400 MHz 256 MB SATA/PATA or SCSI . please be aware of the following notes: ■ The server ships with the remote access services disabled by default. If a tradeoff is required. You should consider a fast processor speed if you intend to make significant use of these services. located at: https://hardware. remote access via PPTP. Other remote access least 4 GB SCSI adapter must appear on the supported list (only necessary for SCSI systems) The ethernet adapters installed on your server must appear on the supported list.4. whether you plan to use the proxy server on the server. ■ The amount of available RAM is one of the most important considerations for server performance as it reduces the load on the disks. ■ The server should work with any i586 or i686 compatible CPU that can run Centos 4. Table 4.0 of SME Server is based on CentOS 4. Note that we do not believe such a system will provide satisfactory performance for features such as webmail. which are cpu intensive will not perform well on this platform.15 Note: Version 7.php?topic=36603. However. When you consider the requirements. This combination supports a wide variety of hardware. because of its critical role in your office. Only modems that are Linux-compatible may be used. The hardware requirements of the host computer depend on such things as the number of users on your network.0. but it is important that any hardware chosen for the server has been tested for compatibility before deployment.0. such as SSH and PPTP. are also processor-intensive. Enabling webmail will increase the resource requirements of your server. For a dialup connection or server-only mode.1.6 series Linux kernel. will function correctly with SME Server 7. We expect that all hardware which is marked as "Certified" or "Compatible" for RedHat Enterprise Linux Update 4 on the RedHat Hardware Compatibility web site. one ethernet adapter is needed. your server requires two ethernet adapters (also called network adapters or network interface cards). please have a look at the 'Recommended' Hardware Requirements. 10/18/2010 Category Architecture Processor speed RAM Hard Drive SCSI adapter Ethernet adapter(s) Modem (for dialup only) .org/index. Virus and Spam Scanners.

3. Your server will be automatically configured as follows: ■ ■ ■ ■ 1 Drive . 2 Drives . the system will still function.1) 6+ Drives .5GHz 512 MB One or more SATA/PATA or SCSI . ATAPI or SCSI any any 4. How many users this configuration will support depends on how heavily the server will be least 40 GB SCSI adapter must appear on the supported list (only necessary for SCSI systems) The ethernet adapters installed on your server must appear on the supported list. Category Architecture Processor speed RAM Hard Drive SCSI adapter Ethernet adapter(s) Modem (for dialup only) CD-ROM drive Monitor Graphics card Table 4. From SME 7. but should be sufficient for at least 25 users. RAID is a way of storing data on more than one hard drive at once.2.Page 17 of 111 CD-ROM drive Monitor Graphics card ATAPI or SCSI any any 4. In the case of RAID 6. WinModems are not supported.0.Software RAID 1 3-5 Drives .Software RAID 6 Note: With SME 7.0 if you utilize more than one drive.1 this is no longer a requirement. We highly recommend that at a minimum you utilize 2 identical drives in your sytem to take advantage of the redundancy provided by the RAID configuration. Recommended Hardware Requirements The following information is what we would suggest is the recommended minimum to utilize all the features of SME Server 7. Only modems that are Linux-compatible may be used. 10/18/2010 .2.Software RAID 5 (4-5 drives with SME 7. so that if one drive fails.Automatic configuration of Software RAID 1.Software RAID 1 (ready to accept a second drive). two drives can fail and the system will still function. Recommended Hardware Requirement Specifications PCI-based i686 compatible processor 1. 5 or 6. Hard Drive Configuration SME Server 7 introduces a new feature . they should all be identical in size and model.

If you have not already done so. Your ethernet adapters must be supported by Red Hat Enterprise Linux 4. your SCSI adapter must be supported by Red Hat Enterprise Linux 4. You can do so easily by selecting "Backup or restore" from the server manager. you have the ability to set up disk mirroring. If the computer you plan to use for your server has a SCSI hard disk. Simply performing a new installation will erase all previously existing user accounts. user directories. Software Mirroring The SME Server comes by default with RAID disk mirroring. They can be either SCSI or IDE drives. One is the mirror of the other. Licensing Terms and Conditions In installing the SME Server software. The server is configured to accept any number of drives and will function properly. All of your data will be protected. In disk mirroring. You can read these terms and conditions in|Chapter 1. just add them and instruct the server via the console to create the mirror. Supported Ethernet or SCSI Adapters. you are agreeing to the open source licensing terms and conditions associated with it. It will take some time to build so do it during scheduled maintenance. also called RAID Level 1. of this guide under the title Software Licensing Terms and Conditions .1. Disk mirroring can be accomplished through either software or hardware . If you intend to use the tape backup capabilities of the SME Server. you must have a tape drive that is supported by Red Hat Enterprise Linux 4. please be aware that you should use the procedure described in section 5. the mirror disk will continue operations as if nothing had happened. Should the primary disk experience a hardware failure.contribs. Installing And Configuring Your SME Server Software The following sections explain in detail the process of installing the SME Server software. There is more technical information on SME Raid at http://wiki.2.Page 18 of 111 4. i-bay contents and web site and configuration parameters. or Tape Drives Either one ethernet adapter (in the case of dialup connectivity or server-only mode) or two ethernet adapters (for dedicated connections in server and gateway mode) must be installed on your SME Server. Note: If you have previously installed and configured a server and are reinstalling the software. You can verify the RAID status from the 10/18/2010 . but we strongly advise they are the same size and type. If you later wish to add more drives. as explained in chapter 10. you basically write all of your data to two separate hard disks installed in your server.4. Upgrading From A Previous Version in order to preserve your existing configuration and data. The level of Raid depends on the number of drives installed. RAID1 Support (Disk Mirroring) With SME Server. you may wish to back up the contents of your server onto one of your desktop computers.

Upgrading From A Previous Version. If you previously installed software mirroring with a previous version of the software. Also see the related Howto UpgradeDisk if you are restoring to a new server or new Drive. Upgrading From A Previous Version If you have previously installed a server and now wish to upgrade to version 7. To do so. Additionally it can simplify configuration because to the operating system the entire RAID disk system looks like one single disk. You should back up all your data and test carefully after installation.x using the standard upgrade process detailed in section 5.4. you should NOT choose Install . perform a fresh install selecting the software mirroring option 3. Backup or restore 2. Warning: It is not possible to use the Upgrade option to add software mirroring (RAID1) to an existing server. restore the backup through the server manager Installing the Software Note: 10/18/2010 . you can do so while preserving your configuration data. You should be able to use any supported SCSI hardware RAID controller. (Doing so will enable software mirroring. you should be able to upgrade without any problems. Installing the Software. the performance can be significantly faster than software mirroring.Page 19 of 111 Hardware Mirroring With hardware mirroring. While the upgrade should proceed smoothly. As mirroring is performed in hardware. you should: 1. However. If you are going to use hardware mirroring.Dual hard disk with software RAID-1 mirroring during the installation process described in section 5. select Upgrade from the appropriate screen in the installation process as described in section 5. perform a backup through the server manager as detailed in chapter 10. Installing the Software. you will be able to upgrade from an earlier version of the SME Server to version 6.4. you use a special RAID disk controller to perform the actual mirroring across multiple disks. Note: Using one of the supported hardware RAID controllers. if you want to upgrade a previous version of the software that was not installed with software mirroring to use software mirroring (RAID1) support. you should do a regular installation of the software.) Instead.1.3. we do recommend that you back up your system prior to performing this upgrade just to be safe.

notice that your step 4 below will be slightly different.Page 20 of 111 If you are configuring your system with RAID1 support. If you skipped section 5. 10/18/2010 . Step 3: Select the language you would like to use during the installation process.2 RAID1 Support (Disk Mirroring).media before beginning installation. Step 1: Insert the CD-ROM media. Step 2: You will be given the option of testing the CD --ROM-. Choose OK to test the CD media or choose Skip to start the installation. it would be advisable to read it before proceeding.

Step 5: You are informed that all disks will be formatted and any data will be lost. 10/18/2010 .Page 21 of 111 Step 4: Select which model keyboard is attached to your computer. You must choose Yes to proceed.

The installation process will now automatically proceed to install the necessary packages. The installer ignores all removable drives and uses all non-removable drives that are at least 2Gb in size. If you have multiple hard drives. Step 6: Select which time zone you are in. Be sure to unplug USB drives.Page 22 of 111 Warning: The installation process formats and erases all attached hard drives. USB hard drives are considered non-removable drives. Removable drives are USB pen drives and floppy/cd rom drives. be sure to back them up prior to starting the installation process. 10/18/2010 .

you will be prompted to remove the CD and then to reboot your computer. At the end of the process. 10/18/2010 .Page 23 of 111 Step 7: Finishing the installation is automatic and takes only a few minutes.

Each screen will provide you with a simple. ■ configuration for the external network/Internet .) ■ configuration for the internal (local) network . Obviously. Note: As you move through the configuration screens. Enter your media. you only need one ethernet must configure your server so that it can communicate with your ISP either by a dedicated connection or using a dialup connection (only for server and gateway mode). when you are 10/18/2010 . CD. at a later date you can login as admin user to your server console and choose the option to Reconfigure your server. ■ miscellaneous information . (Note that if you are connecting to the Internet with a dialup connection.Page 24 of 111 Warning: The installation (or upgrade) process rewrites the boot sector on your hard or NICs) that will be used by your server to communicate with the internal network and the Internet (or external network). Configuring your SME Server Tip: To change configuration settings. Once your system has restarted (so that it is no longer booting from the installation CD). As you select a given configuration parameter. such as whether to allow your users to use a proxy server. whether to provide status reporting to Contribs. Restoring a Backup If you have a tar backup (usually smeserver. If your ISP provided you with a summary of your configuration choices and network information. the server software will detect this information must provide information about your internal network so that your server can communicate with other machines on your local network. USB Disk or Tape drive If you have a DAR backup perform your restore from the server-manager after configuration. This detection should be disabled in your system's BIOS. we suggest that you keep it handy while completing the screens in the configuration section of the server console.tgz) you are prompted if you wish to restore.there are several final items to must select whether your server will operate in server and gateway mode or server-only mode. There are several types of configuration parameters that must be entered into your server: ■ the system password ■ the type of ethernet adapters (network interface cards. you are ready to configure your system. This may cause machines with BIOS boot sector virus detection to not boot unattended. You will be take through the configuration routine just like during installation. ■ operation mode . and whether you wish to secure the server console so that it can only be accessed using the administrator's password. DVD. you will be presented only with the screens necessary for your given configuration. you have set during install. Typically. you will notice that there is a "Keep" option which will allow you to keep the choices you may have made previously. detailed explanation of the required information. Make your necessary changes or use the Keep option to preserve the settings you have set previously.

numbers and punctuation. The password will also be examined to determine how strong it is from a security point-of -view.) 10/18/2010 . you will be asked to type it again to confirm that the password was recorded correctly. Warning: You can use any ASCII printable characters in the administrator password. This is the password you will enter to access the web-based server manager. A good password should contain mixed upper.and lower-case letters. If it is found to be weak (for instance. An example might be "IwmSMES!" as in "I want my SME Server!" (Please don't use this example as your password!) Configuring Your System Name and Domain Name As shown below. the first thing you will be asked to do is to set the system password. you will see an additional screen asking if you really want to use this password. yet also be easy to remember. Anyone who gains access to this password has the power to make any change to your server! After you enter the password once. you should choose a password that cannot be guessed easily. It is extremely important that you choose a good password and keep that password secret. many of these choices will not have been made.Page 25 of 111 configuring your system for the first time. As this password gives someone total control over your server. but if you later go back to re-configure the system. Depending on how you configure the system. a dictionary word). You will have the option to go back and change to a stronger password or to continue using the weaker password. you may also need to enter this password to access the server console. your next step is to enter the primary domain name that will be associated with your SME Server. Setting Your Administrator Password As shown in the image below. (You can later configure other virtual domains that work with the server. this option can save time.

Windows client computers may be mapping drives to your server using its name. Using some type of theme. When you do. (For instance. called an "ethernet driver". Configuring Your Local Network Selecting Your Local Ethernet Adapter An ethernet adapter . allowing the computer to communicate with other computers and devices on the network. You should think carefully about this as changing it later may create additional work. such as location names. each server will need a unique a special piece of hardware that serves as the interface between a computer and the ethernet network. a shown in the screen below: 10/18/2010 . Which ethernet driver is required depends on which ethernet adapter is installed on your computer.Page 26 of 111 Next you need to provide a name for your server. to use an ethernet adapter.) Tip: You should make the system name as unique as possible in case you someday decide to link your server to another server using an IPSEC VPN. Those clients would need to remap the drive using the new name.also called an ethernet card or network interface card (NIC) . You will first need to select the appropriate driver for the ethernet adapter connected to your local network. A computer needs a special software program. It connects your computer and the ethernet. may be an effective way to ensure unique names.

other than your server. directly interacts with the external world. Configuring Local Network Parameters Your SME Server needs information about your local network in order to communicate with the other computers on your network. After the appropriate driver is selected. the IP addresses assigned to those computers need only be unique with regards to your local network. you can manually select the appropriate driver for your ethernet adapter from a list of drivers or from a list of ethernet adapter models. because the two machines will not be in direct contact. Because no computer on your local network.Page 27 of 111 If you are using a PCI ethernet adapter that appears on our supported list. it is likely that your server will be able to detect your hardware automatically and you will simply be able to choose option 1. Because your server acts as a gateway and firewall. This includes the IP address and the subnet mask on your server's internal interface. we are able to use special "non-routable IP addresses" for your local network. If the software fails to detect it correctly. select "OK" and proceed to the next screen. your server will act as a relay between your local network and the Internet. 10/18/2010 . (It doesn't matter if a computer on someone else's local network uses the same IP address. "Use xxxx (for chipset yyyy)". these will differ from the IP address and subnet mask on the external interface. including the internal interface of your server. If you plan to operate in server and gateway mode (explained in greater detail below). Warning: If you configure your server in server-gateway mode make sure the IP address for the internal interface and the one for the external interface are in different ranges that do not overlap. where 'xxxx' and 'yyyy' are specific to your hardware.) As a result.

it would be safest to use unique network addresses for each location. each server will need to use a different range of IP addresses. your server provides services (such as e-mail. however. you will need to obtain an unused IP address for your local network. Additionally. you will see the following screen. Even if you are not planning to use a VPN right now. your server will prompt you with default parameters that are probably appropriate in your situation. The fact that it serves as a "gateway" means it has separate interfaces with each network. If. two ethernet adapters (one to communicate with the local network and the other to communicate with the ext 1. if you ever want to establish an IPSEC VPN between the servers. you will need to use the subnet mask used by the local network. one ethernet adapter (for the local network) and a modem for a dialup connection With server and gateway mode. web services. you are operating your server in "server-only" mode and there are already servers on your network. your server will require either: 1. Option 1: Server and gateway mode In server and gateway mode. file and print sharing) to your network and also acts as a gateway between your internal network and the outside world. These will be discussed in the next section. you will be prompted to enter the subnet mask for your local network. This is where you select your server's operation mode. and provides security and routing. Tip: If you are installing servers at multiple sites within your organization. Next. Operation Mode After configuring your SME Server for your local network. there are a number of extra parameters that will need to be configured. you can accept the default setting.Page 28 of 111 If you have no reason to prefer one set of IP addresses over another for your local network. unless you have a specific need for some other setting. Otherwise. 10/18/2010 . If you configure your server to operate in server and gateway mode. you may find it useful for later troubleshooting to use different network addresses for each site. If you are adding your server to an existing network.

you can configure your server to provide services (including e-mail. ■ Additional firewall rules have been configured to drop packets for various services (such as 'ping' requests). Under no conditions should it be directly connected to the Internet. In this configuration. On the next configuration screen. " Server-only mode . The differences are entirely in how your server is seen by the external world. it must be behind a firewall of some type. Warning: Because the server "trusts" the local network to be secure in server-only mode. you should enter the IP address for the Internet gateway on your local network. your server will provide your local network with web. file and print-sharing. If you do not have an Internet connection. you do not need your server to provide the gateway role because that role is fulfilled by your firewall. ■ our mail server is not accessible from outside of the local network.Page 29 of 111 Option 2: Private server and gateway This mode is a variation of option 1 and provides the same functionality with the following differences: ■ our web server is not visible to anyone outside of the local network. 10/18/2010 . If you select Option 3. In this instance. Your network will resemble the image below: If you have a connection to the Internet by way of another gateway or corporate firewall.protected network ". You would select this mode only if you wish to use the server as a gateway. All services are available on the internal network. Option 3: Server-only mode Server-only mode is appropriate if you do not wish to use the gateway capabilities of your server. simply leave this configuration screen blank. but do not wish to publish any services to the external Internet. e-mail. file and print-sharing) to your network. your server connects only to the local network and does not connect directly to the outside world (although it may connect indirectly through your firewall or another server). web services.

Dedicated How you configure your server's external interface depends on whether you are using a dedicated connection or a dialup connection. Configuring Your External Ethernet Adapter As you did previously with your local ethernet adapter.Page 30 of 111 Configuring Server and Gateway Mode If you are configuring your server to operate in server and gateway mode. Assigning Your Ethernet Adapters to Network Connection To communicate successfully. you can proceed using Option 1.dedicated connection" you will be presented with very different configuration screens than if you configured the server for "server and gateway . you need to configure the driver for your external ethernet adapter. If it correctly identifies the card.dialup connection" (as discussed in the next section). Your server will make this 10/18/2010 .a dedicated connection (such as ADSL or cable modem) or a dialup connection (in which case you will be connecting to your ISP via a modem). you must select one of two Internet connection types . If it does not. your server needs to know which ethernet adapter connects it to the internal network and which adapter connects it to the external network/Internet. you will need to manually select the driver. if you configured your server for "server and gateway mode . the software will attempt to detect the card. Server and Gateway Mode . As before. Therefore. The next step after selecting a connection type is to enter the specific parameters representing that connection. "Keep current driver".

If you don't know which ethernet adapter is designated to eth0 and which is designated to eth1. Configuring Your External Interface With a dedicated connection in server and gateway mode. you will be presented with the following screen: Your server must know three additional things to communicate on the Internet: 10/18/2010 .the first ethernet adapter (in position "eth0") will normally be assigned to the local. This information can help you determine which card is eth0 and which is eth1. internal network and the second ethernet adapter (in position "eth1") will normally be assigned to the external network/Internet. we suggest you leave it in the default configuration while completing the rest of the screens. this screen allows you to easily swap that designation. swap the card assignment and retry the test.Page 31 of 111 designation automatically . If you have two cards that use the identical driver you will see a screen such as the one above where the actual driver is not listed. return to this screen. If your test fails at that time. you will see which driver is associated with eth0 and which is associated with eth1. Tip: If you are using two different network interface cards. You will later have the opportunity to "Test Internet Access" from the server console. In the event that this assumption is incorrect.

Successive screens will prompt you to enter each parameter. However. Essentially. then your ISP will give you the static IP address. If you have a static IP address and your ISP is configuring your server using DHCP or PPPoE. If your ISP is providing you with a dynamic IP address. Assuming you have this information on hand. you will be presented with an additional screen where you can choose which dynamic DNS service you wish to use. Many ISPs that provide ADSL connections use PPPoE as the method of connecting their customers to the Internet over ADSL. affordable way to ensure continuity of service when your IP address changes.only configured to run over an Ethernet connection. Otherwise. select Option 1. select Option 1. If you plan to use a Dynamic DNS service. There are some very good reasons to use a dynamic DNS service if you have a dynamically assigned IP address.Page 32 of 111 ■ its own unique IP address so that Internet data packets can reach it. select Option 2. Tip: What is PPPoE? PPPoE is the Point-to-Point Protocol over Ethernet . Note that some ISPs require you to enter their domain name as well as your user name. Please read the next section on dynamic DNS for more information about dynamic DNS. subnet mask (or netmask). Configuring Dynamic DNS If you choose either of the DHCP options or PPPoE. Normally. ■ the IP address of the external gateway for your server. It is a simple. the ISP will configure this through DHCP or PPPoE and your server will be re-configured automatically whenever your IP address changes. You will then be asked for the user name and password you use to connect to your ISP. It identifies the computer that your server should contact in order to exchange information with the rest of the Internet. you can go ahead and select Option 4. ■ a subnet mask (also called a netmask) which looks like an IP address and allows other computers to infer your network address from your IP address. you would need to know this information and enter it into the server console. 2 or 3 depending upon how you will be connecting to your ISP. If you have a static IP address and your ISP does not offer DHCP or PPPoE. If you are using ADSL and need PPP over Ethernet. it is an implementation of the popular PPP protocol used for dialup connections . This is the IP address of the router on your server's external network. your server will automatically be given its external interface configuration parameters. 10/18/2010 . most ISPs are capable of automatically assigning these configuration parameters to your server using a DHCP server or PPPoE . and the gateway IP address of the device that your server should connect to in order to communicate with the Internet. When you first connect to your ISP. choose Option 3.

Configuring the Server for Server and Gateway Mode . and tzo. we suggest that you contact your ISP and ask whether it is willing to assume responsibility if a failure at their end results in a large phone bill.) Please read Appendix B on dynamic DNS for more information about whether a dynamic DNS is right for you. please be aware that you can incur very steep phone charges due to dialup connection attempts to the ISP. you may wish to minimize the time you are online. On the other hand. (These two parameters would be given to you by the service. dyndns. you might want to have long connection times or a continuous connection.most users can simply leave this blank. but doing so would require some customization of the server. Warning: If you are using a dial-on-demand link to your 33 of 111 The server is pre-configured to operate with four dynamic DNS organizations: yi. This is also true if your ISP charges a fee on a per-minute basis. (You can elect to use a different service.) Once the service is if you have a separate phone line or unlimited time with your ISP. Note that the dynamic DNS service may place restrictions on which domain name you can use for your company.and a hefty phone bill. If you are in a small office and wish to share your phone line between your computer and phone or fax.Dialup Access If you select dialup you can configure what type of policy you wish to have in place during typical work 10/18/2010 . if you wish to use this service select custom and write your own script. the subsequent two screens will prompt you to enter your account name and the password for your account. the script for "dyndns.Commercial service" doesn't work. but with some particular modems or ISDN cards. If your telephone carrier charges you per-call or per-minute fees. successive screens will ask you for the following information: ■ information regarding the modem or ISDN connection with your ISP. We are aware of at least one case in which a failed modem link at the ISP resulted in several thousand connection attempts over a couple of days . NB. such as the serial port your modem is connected to *2 ■ modem or ISDN initialization screen .com . dyndns. additional information may need to be entered here ■ the dialup access phone number ■ username ■ password ■ connection policy This last item may be of special interest. As shown in the screen below.

This reduces the risk of error and simplifies the process of configuring your network. Configuring Your DHCP Server You now will be prompted regarding DHCP service. The connection policy defines several choices including Short. 10/18/2010 . Notice that you do have the choice of never. Choice HTTP Timeout Other Timeout Short 3 minutes 30 seconds Medium 10 minutes 5 minutes Long 20 minutes 10 minutes Note that there is also the option for a Continuous dial-up connection. whereas users connecting to another service (such as ssh or POP3 to an external server) probably will be more active than someone using a web browser. subnet mask and gateway IP address. these settings would give your users the fastest response time as the connection would always be online.Page 34 of 111 After configuring this policy for "work" hours. which would allow you to restrict your system from connecting on weekends or during off-hours. The DHCP server can automatically configure the other computers on your internal network with such parameters as non-routable IP address. #2 Your modem documentation may indicate which serial port is used by the modem. Medium or Long. you can then configure the policy for time outside of office hours and additionally for the weekend. The other is a more general timeout for any other types of packets. The timeout values are shown in the table below. setting the Long connection time will result in users experiencing fewer delays while waiting for the server to reconnect. The down side to this is that if someone is reading a long page on the web site or steps away from their computer for a brief moment. However. One example of this use might be to set a Continuous connection policy during work hours and then some variable policy during off-hours and the weekend. the phone line will used for a larger amount of time. These specify how long the server should wait before disconnecting the dialup connection. On the other hand. You may also be able to visually identify which port your modem uses. the server will probably have disconnected and will need to redial and connect. The difference is there because it is assumed that people reading a web page may take longer to go on to another web page. Your SME Server can be configured to provide DHCP service to your internal network. One value is the length of time since the last HTTP (web) packet went through the server. Choosing this option is basically equivalent to creating a permanent or dedicated connection. when they want to then go to another web page. the Short option minimizes the amount of connection time and frees up the phone line for later use. but only doing so through the use of a dial-up connection and a modem or ISDN adapter. Assuming that your ISP is okay with this arrangement and you can afford to do so financially. There are two separate timeout values configured by each choice. If your office only shares a single phone line.

After you enter the user name "admin" and your system password.Page 35 of 111 We recommend configuring your server to use DHCP to configure all of your network clients. you can simply accept the defaults for these screens. As above. you will be given a login prompt. You should not do this if there is an existing DHCP server on your network as there should typically be only one DHCP server per network. Client IP Addresses are handed out at the high end of the range. you need to tell it what range of IP addresses it can safely distribute. this section is pre-configured with defaults that are appropriate in most situations. If you have fewer than 180 machines on your local network and no reason to prefer one range of IP addresses over another. 10/18/2010 . you will see the server console screen above. The Server Console When installation is complete and if you set server console mode to "auto". the opening screen of the SME Server server console will appear: Tip: If you set the server console mode to "login". Configuring the DHCP Address Range Before the DHCP server is able to assign IP addresses to the computers on your network.

Option 3: Test internet access Allows you to test your Internet access. DNS. domain names. From the server console you can get the following information and perform the following tasks: Option 1: Check status of this server Provides you with uptime information about your server. 10/18/2010 . This is true even when connecting to the server remotely using a tool such as ssh (discussed later in the chapter on Remote Access). DHCP. direct access to your server. IP address information. Option 2: Configure this server Allows you to view and modify the configuration information you entered during the original installation (ethernet cards.Page 36 of 111 Note: Any time that you login to your system as the "admin" user you will see the server console. The server console provides you with basic. etc.).

shutdown or reconfigure you server Allows you to smoothly reboot.Page 37 of 111 Option 4: Reboot. Option 5: Manage disk redundancy Allows you to manage and view the current RAID status. For more information see the Raid howto 10/18/2010 . reconfigure or shut down your server.

org/ Note that for security reasons some regular features of lynx are disabled when you are browsing from the server console (such as the ability to specify an external URL).browser. 10/18/2010 . Access server manager with text-mode browser. Lynx has a wide range of other commands which you can learn about through the online help available at http://lynx. right arrow to follow a link.Page 38 of 111 Option 6: Access server manager Provides you with a means to access the web-based server manager using a text-based browser.up and down to move through the page. Type 'q' (for 'quit') to exit the text-based browser. left arrow to go back. Using the Text-based Browser For Option 4. This option merely allows you to perform these functions directly from the server console. Navigation is primarily with the arrow keys . the server uses a text-based browser called lynx to allow you to access the web-based server manager from the server console. This is the same interface to which you can connect from another system using a normal graphical browser.

Option 8: Perform backup to USB device Attach a USB Device and follow the prompts.) Note that remote administrative access is disabled by default and must be specifically enabled through the Remote Access panel of the server manager. It allows you to perform many file operations through a menu-driven interface. open up another remote connection to your server and login as the "root" user. (You can. Note: If you are not familiar with working from the Linux prompt. Simply type mc at the command prompt. If you connect in remotely as the "admin" user and see the server console. The password for the "root" user is whatever password is currently set for the administrator of the server. press Alt-F1. Press the function key "F1" for help and "F10" to quit. You should always ensure that you log out from the root account when you are finished and before you switch back to the server console. If your server is displaying the server console and not a login prompt. 10/18/2010 .Page 39 of 111 Accessing the Linux Root Prompt If you are an expert user and would like to do advanced modifications to the configuration of your server. Note that this is the same password as that used by the "admin" user account. Be aware that this ability to switch between the server console and a login prompt is only available when you have physical access to the for support. you may be interested in trying a file management tool called Midnight Commander. To switch back. you can access the Linux operating system underlying the SME Server software by logging in as the user "root". Option 7: View support and licensing information Displays the GNU General Public License (the license governing the distribution and use of SME Server software) and information on how to contact Contribs. you can press Alt-F2 to switch to another screen with a login prompt. you will not be able to switch to a login prompt in that window. however.

The next chapter. operating systems and software applications.Page 40 of 111 To restore this type of USB Backup. they might be useful supplements to this chapter. we recommend you configure your desktop computers in the following order: Step 1: First. Given the wide range of computers. e-mail. explains this simple process. 10/18/2010 . If your computers and applications came with manuals. perform a clean install and when prompted if you wish to restore attach the USB Drive. Step 3: Once e-mail accounts are created. This chapter helps you configure software and hardware supplied by other companies and for that reason is not as specific as the rest of this guide. we cannot accurately explain the process of configuring each of them. Step 2: With TCP/IP up and running on one of your computers. you can now access the server manager over the web and create your employees' user accounts. you can ensure that all the computers on your network are configured for TCP/IP. configure one of your desktop computers to work with TCP/IP (using the information in this chapter). Don't have the Drive attached during the install or the drive will be formatted !! Note: The console backup to USB device is an independent method not related to the server-manager backup options. SME_Server:Documentation:Administration_Manual:Chapter10 Configuring the Computers on Your Network What Order to do Things For efficiency. Technical problems encountered in networking your desktop computers and applications are best resolved with the vendors who support them for you. web browsing and LDAP (using the information in this chapter).

disable all other protocols protocols. you may need to add one before you can configure its properties with the following information. go to the "Control Panel" and select "Network". NetBeui. the window will look like the image below. Turn "off" other networking protocols (e. On a Windows 95/98 system.Page 41 of 111 Warning: This chapter demonstrates only one of the many possible ways to configure your client computers and is provided here as an example. you will find it much easier to work in an environment where addresses are automatically assigned. If a TCP/IP protocol is not yet associated with your ethernet adapter. enable "Obtain an IP address service automatically". client configuration occurs in the "Properties" dialog box associated with the TCP/IP protocol for your ethernet adapter. As an example.g.Unless an application relies on a nonTCP/IP TCP/IP protocol. Configuring Your Desktop Operating System The dialog box where you configure your desktop differs from operating system to operating system and version to version. Note: We strongly recommend that you configure all clients machines using DHCP rather than manually using static IP addresses. disable non.) In Windows. etc. enable DHCP service See section below Item What to enter In Windows you add a TCP/IP protocol. Description All your computers must communicate enable TCP/IP on the network using the TCP/IP protocol protocol. 10/18/2010 . in Microsoft Windows 95 or 98. select "DHCP server". In Apple. To get there. Should you ever need to change network settings or troubleshoot your network later. In Apple. open TCP/IP Control Panel.

subnet mask.Page 42 of 111 Automatic DHCP Service Your server provides a DHCP server that assigns each of the computers on your network an IP address. For a more detailed explanation of DHCP. To do so. The negative side of this approach is that you cannot easily change or alter network settings without having to go in and modify the information on the client machine. Warning: 10/18/2010 . consult the section in the|Chapter 5 called "Configuring Your DHCP Server". it is possible to provide this static IP address directly through DHCP rather than manually configuring the client computer. gateway IP address and DNS IP address(es). you may want to use a static IP address for a particular client machine. Next you will go to the Hostnames and addresses web panel of the server manager and enter the information there. Note: In some rare cases. However. The typical approach is to manually enter this IP address into the network properties of the specific machine. you will first need to determine the Ethernet address of the client computer (usually through the network properties).

the default used in the server console is "192. Enter its IP or.1. 10/18/2010 . unique IP address to computers not accepting DHCP (see note below). and reboot each computer. It is even possible to assign a static IP address through the Hostnames and addresses web panel of the server manager that will be distributed through your DHCP server. "255.Page 43 of 111 Only One DHCP Server It is imperative that no other DHCP server is on your network. Leave DHCP enabled. use only those IP addresses when manually assigning IP addresses to your computers. IP addresses 192. Enter the IP address for the server If you are running in server and gateway mode.1". you should remove that DHCP server from your network.255. you must manually enter the following information into your TCP/IP properties: Item IP address subnet mask (or netmask) gateway IP address Description Manually enter this information (see paragraph below). New IP addresses. If you are your network's gateway (e.168.g. if your computers do not support DHCP. enter the IP address for address here: the default is "192. Normally you would just add the IP address for your server . enter the IP address for the device interfacing with your external network. we strongly recommend that you perform all your client configuration using DHCP.168.1.1. you designated a range of IP addresses for DHCP assignment.255. gateway IP addresses and DNS addresses will be assigned automatically by the server DHCP server. in the case of server-only mode. netmasks. Manual entry for computers not using DHCP service As noted above. If you accepted the defaults pre-configured into the server console. your server is your local network's gateway. the running in server-only mode.64 will have been set aside for manual entry. If a former DHCP server configured your computers. If you have a firewall other than your Manually enter this information.1". To avoid duplication.1. you may need to enter additional DNS servers here.168. firewall or network router). In enabling DHCP service in the server console. server that restricts internal queries to Internet DNS servers. However. You also allocated a block of IP addresses for manual assignment.2 through 192. IP addresses of your domain name servers It is critical that every computer on your network has a unique IP address and that you don't assign two computers the same address.168. What to enter You must assign a different.0". he default subnet mask (or netmask) is Manually enter this number.

MS Windows workgroup configuration If you are using a Microsoft operating system.and "Computer Name" and click Change. (For example. In the field for "Workgroup". select "System".) Go to the Control Panel. MS Windows Domain configuration SME Server can be configured to be the "Workgroup and Domain Controller" for your network. go to the "Control Panel". type your "workgroup". most Windows systems need to be rebooted after the TCP/IP configuration has been changed. Enter 10/18/2010 .) Once the settings take effect. select "System" --"Network"-. here users do not need accounts on individual PC's but authenticate against the Server.Page 44 of 111 After configuring the TCP/IP parameters. and click on change. we'll explain how this can be set using the webbased server manager. your computer will be connected to the server and to the Internet. you may need to reboot your desktop computer to implement the configuration changes. (In a subsequent chapter. Enter your servers "workgroup" value in the domain field and 'Connect'. then "Computer Name". we'll explain how this can be set using the web-based server manager.) Connecting to a Domain To connect a windows XP client to your domain. (In a subsequent chapter. you must ensure that your workgroup is the same as the workgroup name of your server.

bat file pico -w /home/e-smith/files/samba/netlogon/netlogon. --- Note: For security reasons.bat file On-going Administration using the server-manager The server-manager is your SME Server control panel for administrative tasks. Remote access is only possible using remote access tools such as ssh and PPTP or by allowing access to IP ranges set in Security > Remote Access 10/18/2010 .yourdomain.99 during initial configuration you gain access with---https://192.bat REM To set the time when clients logon to the domain: net time \\servername /set /yes REM To map a home directory to drive h: net use h: /home /persistent:no net use j: \\servername\ibay1 /persistent:no net use p: \\servername\ibay2 /persistent:no if exist Z: net use Z: /del /yes and reset file to dos format unix2dos /home/e-smith/files/samba/netlogon/netlogon.1. Setting up network drives If you are using SME Server as a domain controller and the workstations have joined the domain you can automate drive mapping and syncronise the PC time with the netlogon.bat Chapter 13 has an alternative method for admin to edit the netlogon. and you should get back the response 'Connected to workgroup'.Page 45 of 111 the username of admin(*) with the servers admin password when asked. (*) Admin or any user in the 'Domain Admins' group can join the domain.1.168.99/server-manager or https://nemo/server-manager. The server-manager can be accessed via a web browser from any client connected to the same local network using a variety of URL formats: ■ ■ https://ip-of-your-server/server-manager ■ https://name-of-your-server/server-manager If you had chosen the server name "nemo" and ip-adress 192.168. you are only able to access the server-manager through a web browser on the local network.

There are some basic rules built into the server as to what constitutes a valid account Assuming your domain name is tofu-dog. you will need to establish what your naming convention will be.Page 46 of 111 When you arrive at the correct URL. 10/18/2010 .com". if you have an employee named Fred Frog. User account names are limited to twelve characters to maintain consistency with various versions of Windows. Fred's file directory on the server would also be named "ffrog". In the next five chapters. The account name must contain only lower-case letters and numbers and should start with a lower-case letter (not a number). Administration. For your information. Collaboration Users User accounts should be set up for each person in your organization. password-protected email and file storage areas. Fred's email address would be "ffrog@tofu-dog. Let's assume you've decided that the account name should consist of first initial and last name. It will look like the screen shown above. Configuration and Miscellaneous. pseudonyms of "firstname. The links are grouped together under four headings: Collaboration. you'll be asked to enter your user name (which is always "admin") and the password you created during the installation process. Enter that information and click "OK" to be taken to the server-manager. Security. If this is the first time you are setting up user accounts for your organization. So. Longer names can be created for email through the >Pseudonyms panel. A user account includes separate. Fred's user account would be "ffrog".lastname" and "firstname_lastname" are automatically created for each account. we'll explain each of the administrative functions.

User accounts are locked out and cannot be used until you set the initial password for each account . If you leave the user account locked out. you can create the user account but set the email delivery option in the user account to 'Forward to address below' and enter the external address. address. You can. if necessary.Page 47 of 111 In the "User Accounts" section of the server-manager. user accounts appear in red until the password is changed. you can easily modify or remove a user account (by clicking on "modify" or "remove" next to the user name) or set the user's password. but the email will be delivered to the external email address. department. the user will not be able to access services on your server. company and phone number. Note: If you want someone to have an email address at your company. the administrator has not yet changed the password for user "Sally Salmon").the account name (the part of the email address that comes before "@"). As a reminder of this. If you haven't already created any accounts. the defaults that you entered in the "Directory" section of the server-manager appear each time you create a new account. but want the messages forwarded to another external email address. (In the example shown here. modify the information for each user as you create the account. select "Click here" and fill in the requested information . As a convenience. the person's name. you will see a list of your current accounts. From the list of user accounts. 10/18/2010 .

xxx" is the web server name you entered into the server console). If that fails. when an employee leaves the company. but still keep their files or email address active until the information can be examined. the account will be locked out. the screen asks for the new password twice). How do I change it? First a warning .manager. To make the change. email will still be received for that user name. To re-enable the user account. As noted above.Far too many systems out there have weak passwords and they will be broken into. simply reset it in the server. Be careful to use the exact . you may want to immediately remove their access to the server. Educating your users on the necessity of strong passwords is the best option. The user will no longer be able to retrieve email or connect to any files or other resources on the server. Changing User Passwords Once they have an active account. Note: Password strength checking is too strong. To disable any user account on your server. Note that changing the password for a user in the server-manager overrides any previous password entered by your user. when a user forgets his password. They do this through their web browsers by visiting the URL www. For instance.Page 48 of 111 Disabling User Accounts There may be times when you do not wish to delete a user account but instead merely want to disable it. just click on the Lock Account link on the User Accounts server-manager panel.yourdomain. Therefore.yourdomain. To prevent this. config setprop passwordstrength Users normal config setprop passwordstrength Ibays normal 10/18/2010 .xxx/user-password (where "www. you need to reset the password using the link on the User Accounts servermanager panel. the old password and the new password (to ensure accuracy. you will need to modify the properties for that user account. All they can do is set a new password for the user. a user would enter his or her account name (the characters before "@"). here is how you change the password strength checking from 'strong' to 'normal'. When an account is disabled. The staff at The Pagan Vegan would visit the URL www.yourdomain. which was the setting in previous versions of SME. but the user will be unable to retrieve the email. your users can set their own passwords by accessing the user-password URL which is only accessible from Local Networks. if a user account is set to forward email to an external email address. As soon as you click the link. the email will be forwarded to that external address. Note: There is no way for the administrator to recover a forgotten password for a user.

followed by a brief description. but strongly discouraged. 10/18/2010 . The user group function serves two purposes in the SME Server: it permits email to be sent conveniently to a group of users. remove or change user groups. You enter the group name (as with account names.Page 49 of 111 It is also possible. Finally. they work in the same department or are collaborating on a project. Warning: When you create a group. and it allows the system administrator to associate groups of users with a single information bay (ibay). If you fail to do so. Creating a new group is a simple three-step process. to disable password strength checking by setting to 'none' Groups This screen allows you to create.for example. which are simply lists of people with a shared interest . the group will not be created and you will receive an error message. these should begin with a lower-case letter and consist only of lower-case letters and numbers). you are required to assign at least one user to that group. check the boxes next to the names of the users who should be associated with that group.

He will receive a permission-denied error. assigned as follows: Group Description Domain Admins Domain Users Domain Guests Domain Rights admin shared (everyone) nobody If you create a group and name it whatever you want but put one of the above for the description then the newly created group will replace the above mapping. you may do so on the " Quotas " panel in the server-manager. Now he should be able to go through Windows Explorer and access the "salesinfo" i-bay without any problem. You can also create a less privileged group "Power Users" see http://www. you will see a list of user accounts. set for that user account.kellys-korner-xp. As shown in the image below. there is no size limit on the files a user may store on the server nor the amount of email that can be received. if any. just log out) and login again. He must log out of Windows (he does not need to shut down or reboot.Page 50 of 111 After you add (or remove) a user account from a group. 10/18/2010 . if you wish to limit the disk space a particular user account can use. the actual disk space they are using and the quotas. You then create a new i-bay called "salesinfo" that only the "sales" group can access. he or she will still have their old group membership information. The domain always has three groups created.htm for the rights granted to the different groups. So if you create a group called "admins" and give it a description of "Domain Admins" then anyone you assign to this group will be a domain admin and also a local admin on ANY box that has joined the domain. However. For instance. suppose you create a new group "sales" and assign user "ffrog" (Fred Frog) to that group. Setting admin rights If you are using SME Server as a domain controller and the windows workstations have joined the domain then by adding users to special groups you are able to change the rights a users has on that workstation. Fred Frog is still logged into a Windows PC and now tries to connect to the new i-bay through Windows Explorer. Quotas By default. Until the user does the user must log out and log back in for those changes to take effect.

but also all files that they may put into any of the i-bays. the user will no longer be able to save files to the server or receive email.when a user's disk usage hits this limit. ■ Absolute limit . the account will be treated as if it exceeded the absolute limit and will no longer be able to save files or receive email. Note that if the user account exceeds the "Limit with grace period" for seven consecutive days.when a user's disk usage exceeds this limit. 10/18/2010 . This includes not just their home directory. Warning: Email for the user account is not lost! It is held in the delivery queue and will be delivered to the user when their disk usage drops back below their absolute limit (or the "limit with grace period" if they were locked out due to seven days above that limit). an email warning message will be sent to the user account each night until the disk usage is brought back under the limit. There are two quotas that can be applied to each user account: ■ Limit with grace period .Page 51 of 111 Warning: Note that the quotas apply to all files that a user stores on the server.

so that messages addressed to the group ID will be sent to all members of the group. when you create a group account. For instance. you create a group called "sales". he will also be able to receive email sent to "fred. Until that time.Page 52 of 111 By selecting " Modify " you are able to set a quota (in Megabytes) for a particular user account. Pseudonyms Any user who has an account on your SME Server will be able to receive email sent to that user ID.frog@mycompany. Note: The special pseudonyms of "everyone". Likewise. when you create the user account "ffrog" for a user with the name Fred Frog. If you set a limit and later wish to disable the quota for a given user account. For instance. "postmaster" and "mailer-daemon" will only be visible after you have either added a user account to the system or have added a custom" will be distributed automatically to all members of that group. In addition to user and group accounts. if you have a user named Fred Frog with the user account "ffrog". you can use the web panel found under the "Collaboration" section of the server-manager. or create new ones. but will not be visible on the Pseudonyms web panel. Hence. If. for each user account.lastname" and "firstname_lastname".xxx". "postmaster" and "mailer-daemon" are created pointing to the "admin" user. as shown below. your server automatically updates the email alias. your server also automatically creates several pseudonyms . Additionally. Note that you do not have to set both limits for a user account and can choose to set only one of the limits. messages to "sales@mycompany. that group account name functions as an email alias. these three pseudonyms are there. his primary email address will be "ffrog@mycompany. for". If you wish to modify or remove any of these pseudonyms. the server creates two separate pseudonyms using the first and last names of the user. Two other pseudonyms. As you add and remove members to the group. your server creates a special pseudonym called "everyone" that includes all user accounts on the system. These two pseudonyms are in the form of "firstname. 10/18/2010 . all you need to do is set the limit to "0".xxx" and "fred_frog@mycompany.

In the example shown. 10/18/2010 . there are some restrictions on the text content of the names. a pseudonym for webmaster is being set to point to ffrog. Pseudonyms can be linked to existing user or group accounts.Page 53 of 111 As noted on the screen below.

meaning only one occurrence of a name can be in the system. 10/18/2010 . eg create your domains eg domain1. domain2. but you need to use it in conjunction with the correct underlying naming concepts. whether it be a user. So the user account "sales" will receive email for sales@domain1 sales@domain2 sales@domain3 sales@domain4 The problem with this is that you cannot have different people using the same user account name to collect email. domain3. Using the pseudonyms panel is the only way that SME Server can distribute email for the same user "name@different-domain" names. then that user will apply to all domains automatically.Page 54 of 111 Practical usage guidelines An SME Server has only one name set. The golden rule is never allocate unique user names to end users accounts as these will no longer be available for globalname@domain type email address usage. Therefore whenever you create a user account and you have multiple domains. a pseudonym or an ibay. You can even setup different groups to allow only different users to access each ibay to update web content etc. domain4 and configure those domains to use different ibays for the web content. a group.

It is quite common in practise. user10. If your want your end users to use webmail then they login in using the URL https://domain1/webmail https://domain2/webmail https://domain3/webmail https://domain4/webmail If you want webmail to be configured for the correct domain for the correct end user the first time they use it.Page 55 of 111 create user accounts user1. as user account names or group names or pseudonym names (on its own) or ibay names. This is not usually a problem as you simply don't tell user1 that any other hosted domain addresses will work for that name. johnw. but keep in mind they will use the login name user1 rather than sales (the login names could be johnb. in the pseudonyms field type the whole pseudonym name as sales@domain1 Note do not use sales. as users often have different "position related" pseudonyms anyway eg manager@domain1 forwards to user1. eg login to webmail as the end user eg user1 (for domain1) and setup the profile for that user to show the return email address of sales@domain1 login to webmail as the end user eg user2 (for domain2) and setup the profile for that user to show the return email address of sales@domain2 Do the same for all other webmail accounts that will be issued configuring the profile and return address as applicable. user6. Summary eg For user1 for domain1 The user account will be user1 (eg johnb) and the person uses that name (& corresponding password) to login to the server or to webmail. johnb2. user3. then you will need to do that manually yourself before issuing the login details to the user. info or accounts for any other purpose ie. but keep in mind they will use the login name user5 etc rather than info create user accounts user9. Obviously the name before the @domain is different to their login username. If you don't configure webmail profiles manually then they will have the default return address of loginusername@domain1 (or the main domain name of the server if different). but note also that email "inadvertantly" sent to user1@domain2 or user1@domain3 or user1@domain4 will also be sent to user1. but keep in mind they will use the login name user9 etc rather than accounts create pseudonyms eg sales@domain1 which forwards to user1 sales@domain2 which forwards to user2 sales@domain3 which forwards to user3 sales@domain4 which forwards to user4 info@domain1 which forwards to user5 info@domain2 which forwards to user6 info@domain3 which forwards to user7 info@domain4 which forwards to user8 accounts@domain1 which forwards to user9 accounts@domain2 which forwards to user10 accounts@domain3 which forwards to user11 accounts@domain4 which forwards to user12 ie. user7. user8 as needed for users who want to use the email address "info". user4 as needed for users who want to use the email address "sales". that's the compromise to be accepted if using sme this way. As the user account user1 has been created on the server. user11. johnm etc) create user accounts user5. user12 as needed for users who want to use the email address "accounts". user2. then that will also work as a valid email address ie user1@domain1 will deliver email to user1. The email address for the user will be the same as the pseudonym ie sales@domain1 and that is the address the user should publish and use as the return email address. Alternative configuration of users 10/18/2010 .

See this thread for details http://forums. johnw. Administration Backup or restore You can easily back up the contents of your SME Server using one of three methods. Every username will be a valid (email address) for every domain hosted on your server. The ultimate answer to having separately administered domains and identical user names at different domains. Any email sent to any of the addresses will automatically be received by the end user account. and the user account name and login name will be the same. There are posts in the contribs. You will still need to configure Webmail profiles manually for each domain that is different to the default domain. SME_Server:Documentation:Administration_Manual:Chapter6#Option_8:_Perform_backup_to_USB_d When prompted if you wish to restore from a backup during a new install. They are controlled through the web panel shown below.Page 56 of 111 If the above method is not acceptable/desirable. It is such a rich and important feature that we've devoted Chapter 14 (http://wiki. 10/18/2010 .0 Information Bays The i-bay (information bay) feature of the SME Server is a simple. but you only tell the end user about their domain eg john@domain1 john2@domain1 john3@domain2 johnb@domain1 johnb2@domain2 johnb3@domain3 etc but john@domain2 and john@domain3 etc will still work. similar to what ISP's do anyway. johnb1. john1. is to host only one domain on each SME Server ie have a different server for every domain.php?topic=30953. john2. Note: The console backup to USB device is an independent method not related to these options. There is no need to configure pseudonyms in that case. it is the console backup it is refering to. johnb. The following backup methods are restored from the server manager. johnws etc. very flexible and powerful way for you to share information with forums explaining how to do this and forward/delegate email for different domains from one gateway server to other server-only boxes on the same LAN using the same Internet connection. john3.contribs. then the only other way you could setup users is to have only one occurrence of a user name in the system eg entirely to dealing with Information Bays.

use backup to workstation to perform large backups to locally attached USB disks or network shares. Please be aware that there is a 2GB limit on backup to desktop. you should first re-install the SME Server software and then perform the "Restore from backup" when prompted. each of which is described in the following sections. i-bay contents and web content.Page 57 of 111 You have seven actions you can perform. Therefore. as well as the configuration parameters entered using the server console and the server manager. if you are planning to do a restore. This will save all user accounts. When you choose Backup to desktop. The web panel shows you the size of the backup file so that you can verify whether sufficient space exists on your desktop machine.4 Ideally you should restore on a freshly installed server. To desktop Backup to desktop The first type of backup allows you to save a snapshot of your server configuration onto your desktop computer. Restore from desktop Restore from Desktop was removed in version 7. user directories. ensure you have copied the backup file to to an attached USB disk. CD or DVD 10/18/2010 . a browser window will appear that will allow you to name the file and select the location on your desktop where the file will be saved.

and full or selective restore with use of dar program. Note: When using a CIFS mount you need to be aware of limitations in the characters you can choose in your password.cifs) page comma's should be avoided. you must have first checked off Enable Tape Backup and scheduled nightly backups. check the box next to Enable Tape Backup and then specify the time at which you wish the backup to occur and the time at which reminder notices should be sent. Note that in order to restore data from tape.cifs (http://linux. but users have also noticed that leading spaces and exclamation marks should not be used. 10/18/2010 . you will not be able to restore from tape using the server manager. Restore from tape If you are performing regular backups. you can also restore user data and configuration settings by using the Restore from tape option. If you experienced a serious system crash. To Workstation or USB Drive Backup to workstation provides for daily full or incremental backup on LAN workstation (via nfs or cifs) or local usb disk. If you have not done this. According to the man mount. It does not restore system files. Warning: Note that this restore procedure only restores user data and configuration information. After you press the Perform button.die. Configure tape backup The second type of backup involves configuring your system to perform a daily full system backup to a tape drive using a software package called flexbackup . Note: Reminder e-mail messages for tape backups are automatically sent to the e-mail address that is configured to receive administrative notices. but you can change this in the server manager. the system will read the files from tape and overwrite any currently existing files.Page 58 of 111 To Tape Warning: Be aware that you must use a supported tape drive and that a tape must be inserted in the drive for the backup to work. you should first re-install the SME Server software and then perform a restore from tape. This is normally the user admin. You must reboot your system after the restore for the changes to take effect. If you wish to activate this option. For more details see

and restore your system at any state it was during this period of time. 100 days. exactly as it was for any of the saved days in your sets. one week. Dar permits to manage selective restore and e-smithbackup with dar panels tries to keep this function as simple as possible to use. one month. e. 10/18/2010 . Restore from workstation This option allows you to restore a complete backup. Without any filter options. As shown in the image below. The third function is selective restore of any saved file or directory. three days. View log files This panel allows you to view the system log files on you server.. Verify workstation backup This option allows you to verify that the backup was completed successfully. and providing this in a simple way with panels is useful. Not only you can restore a lost file at it's last state. you will see the entire log file. you can do only nightly full backups but keep three sets of backup for security reason (as being able to restore the system as it was 72h ago).. you select the log file that you want to view and press the "View Log File" button.. And restoring a safe system more than one day old can be needed. This means that you can backup and restore data for the period of time you want : one day. You have the option of restricting the file to a date range. but restoring a file lost by a user two or three weeks ago can be useful. The second function is keeping more than one set of backup (a set is full backup data and all data of next daily incremental backups) with automatic rotation.g. This probably has no utility to do full restore of the system as it was one month ago. This should ideally only be performed on a clean install. For changes to standard usage and fuller explanations see Backup_with_dar For help with USB Disk preparation see USBDisks Configure workstation backup Configure your backup destination and optoins to suit your situation.. Selective restore is not an easy thing to manage by hand. but also say : make restore of the most recent version of the file before this given date.Page 59 of 111 The main features of backup with dar aside use of session timeout are: Incremental backup. Selective file restore from workstation This option allows you to restore a single file.

If you enter any text in the " Filter Pattern " box.Page 60 of 111 You will probably find the log file of most interest to be messages where most of the system services write log messages. if you pop up the menu. you can use these reports to see how your system is operating. if you were interested in messages relating to DHCP. If you enter any text in the " Highlight Pattern " box. you will see a range of other options. the messages relating to DHCP acknowledgements will appear in bold. only lines of the log file containing that text will be displayed. This will show you all DHCP-related messages. Mail log file analysis If you are using your SME Server to send and receive e-mail. 10/18/2010 . As an example. If you suspect that there is a problem with the delivery of your e-mail. you could examine the log file messages with a filter pattern of DHCP. Both options can be used together. Be aware that the filter is case-sensitive. If you further add a highlight pattern of DHCPACK. there are now a number of reports available that can help you analyze your system's performance. While the default setting provides basic statistics. The information can also help you decide how best to optimize your system. that text will be shown in bold.

preserving all configuration and information on your server. using this screen will ensure that the shutdown sequence occurs gracefully. 10/18/2010 .Page 61 of 111 Reboot or shutdown If you need to shut down or reboot your server. There is a similar function in the server console as well. Note that this screen initiates the shutdown or reboot immediately after you click the "Perform" button.

All of these operations are configured from the screen shown below in the server manager. 10/18/2010 . Each of these remote access methods is described below. Additionally. either from a computer on your internal network or from a computer outside your site on the Internet. the SME Server provides several different ways to access the underlying operating system. you have the ability to access your computer network securely from a remote computer.Page 62 of 111 Security Remote Access If you're an advanced user.

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PPTP allows users to connect to their corporate networks across the Internet. on the other hand. The simplest method is to enter the total number of remote PPTP clients in your organization. entering 5 here would allow all of them to connect at any time. If a third user tried to connect. For instance. Alternatively. If you have a remote Windows system (for instance. If. you entered 0. 10/18/2010 . Entering 2 would only allow two users to connect at any given time. no PPTP connections would be allowed. if you have five users who from time to time use PPTP to connect remotely. an industry group which included Microsoft and several other companies. you can enter a lower number here. A VPN is a private network of computers that uses the public Internet to connect some nodes. if you have a slow connection to the Internet and do not want all of those PPTP clients to connect at the same time. a laptop or a home computer) that has access to the Internet. you must decide how many individual PPTP clients you will allow to connect to your server simultaneously. you can also access the information stored on your server. he or she would receive an error message and would not be able to connect until one of the other users disconnected. and enter that number here. Microsoft's PPTP implementation is widely used in the Windows world to provide remote access across the Internet.Page 64 of 111 PPTP (VPN) The Point-to-Point Tunnelling Protocol (PPTP) is used to create client-to-server Virtual Private Networks (VPNs) and was developed by the PPTP Forum. If you wish to enable VPN access.

If you are using an external router or gateway to your server. Not all allow inbound connections. you can create new connections through the Dial-Up Networking panel by entering the external IP address of the server you wish to connect Warning: To protect your network. the protocol must be installed on each remote Windows client. Due to the dynamic nature of Microsoft's web site. Typically. it is most likely already installed in your system. Note that with Microsoft's ActiveUpdate process. and then install the 128-bit encryption update. If you are unable to establish a PPTP connection to your server. you should visit http://windowsupdate. Forwarding PPTP inbound is frequently unreliable due to the way PPTP works. rather than the 40-bit encryption provided in earlier versions of Microsoft's PPTP software. the increased number of users is not updated until existing users have logged off. The simple. you should see your server workgroup listed there. Note: PPTP uses TCP port 1723 and the Generic Routing Encapsulation (GRE) protocol. For a more detailed description of the PPTP protcol see http://en. In most cases. you will need both TCP port 1723 and the GRE protocol to be When you then open up your Network Neighborhood window. However most PPTP passthrough routers only allow outbound connections. the SME Server enforces the use of 128-bit encryption for PPTP connections. 10/18/2010 . Note: After changing the number of pptp clients allowed. To connect using PPTP. reliable solution is to remove the router and let the SME Server handle the link directly. You may need to install the 40-bit encryption update first. Once you're and download the appropriate update. the page may appear differently depending upon the version of Windows you are using.wikipedia. and require an inbound VPN connection to support external users. this is done through the Network Control Panel (you may need to have your original Windows installation CD available). if you are not presented with the choice for this update. After it is installed (a reboot of your Windows system may be needed).Page 65 of 111 Before the server is ready to accept PPTP connections each user that is to be allowed access is to be granted 'VPN Client Access' in the Users panel of the /server-manager. you will want to look or search for Virtual Private Networking or a Dial Up Networking 128-bit encryption update . you should be able to initiate a PPTP connection by double-clicking the appropriate icon in the Dial-Up Networking window.

223. After you enter admin and your administrative password. The protocol itself has two versions .102.24 255.If you choose Yes (the default). you will be in the server console. you should be able to connect to your server simply by launching the ssh client on your remote system and ensuring that it is pointed to the external domain name or IP address for your server. you should next be prompted for your user name. SSH (secure shell) provides a secure. users will be able to connect to the server using a standard user name and In addition to UNIX and Linux systems. visit http://www. access the server manager through a text browser or perform other server console tasks. ssh and its companion program scp provide a secure way to login or copy files.both of which are supported by most clients and servers today. Note: 10/18/2010 . in that someone wishing to break into your system could connect to your ssh server and repeatedly enter user names and passwords in an attempt to find a valid combination. you have additional configuration options: ■ Allow administrative command line access over ssh .openssh.ssh. This may be a concern from a security point of view.Page 66 of 111 Remote Management To allow access to the /server-manager from remote networks add allowed IP addresses to the Remote Management section.This allows someone to connect to your server and login as "root" with the administrative password. visit http://www. See the User Manual for details ■ TCP Port for secure shell access . unencrypted text across your network or the Internet.255. From here you can change the server configuration.Change the port the ssh client connects to the server. The server provides the ssh client programs as well as an ssh server daemon and supports both the SSH1 and SSH2 protocols. For more information about OpenSSH. OpenSSH. ssh client software is now also available for Windows and Macintosh systems. clients.255 SSH If you need to connect directly to your server and login from a remote system belonging to you. In the default In most cases we recommend setting this to No. we suggest you set this to No access. This can be useful if someone is providing remote support for your system. A more secure way to allow ssh access is called RSA Authentication and involves the copying of an ssh key from the client to the server. The ssh protocol was originally invented by SSH Communications Security which sells commercial ssh servers.19. encrypted way to login to a remote machine across a network or to copy files from a local machine to a server. To allow a single computer (or network of computers behind a firewall) add it's IP and the netmask.SSH1 and SSH2 . Many people do not realize that many programs such as telnet and ftp transmit your password in plain. Once ssh is enabled. included with the SME Server. If you do enable ssh access. choose a random free port eg. (See the section below. 822 This provides some protection from attacks on the usual port of 22. is a free version of the ssh tools and protocol.255. ■ Allow ssh using standard passwords . The user would then have full access to the underlying operating system. For more information about SSH Communications Security and its commercial products. and other related products. we strongly encourage you to use ssh.) If you do not have any reason to allow remote access.

you will be asked to enter those network IDs and the subnet mask for each network here. if you choose "Disable public FTP access" here and then later configure an i-bay to allow public FTP access from the Internet. If you give another user the ability to login remotely to the server. or "file transfer protocol".html and http://www.freessh. The setting you choose here will override all other FTP settings on your server . only machines connected to the local network can access the mail server on your server to send mail. We strongly recommend you leave this as Private unless you have a specific reason to do for example. FTP access limits: This allows you to set an overall site-wide policy for FTP access. you provided it with sufficient information to deduce its own local network. you want to be able to update your web site from home using FTP. This screen enables you to set your policy for A commercial ssh client is available from SSH Communications Security at: http://www. If you would like your server to identify one or more additional networks for those privileges. Note that one of the choices here allows you to completely disable any use of FTP. all user names and passwords are transmitted without any kind of encryption. telnet access has been removed from the SME Server Local networks Your SME Server provides services to machines on the local network and it gives machines on that network special privileges and access. FTP Another way to upload or download files to and from your server is to enable a protocol called FTP. If. Telnet Telnet has traditionally been one of the tools used to login remotely to other systems across a network or the Internet. Regular users are not permitted to login to the server itself.html. only two user names can be used to login remotely to the server: admin (to access the server console) and root (to use the Linux shell). Two different lists of known clients can be found online at http://www. For example. you would choose the "Public" setting. If your company only has one network that is being serviced by the server. You have two options that you can set here. Public FTP access allows users both inside and outside your local network to read or write files on your server.Page 67 of 111 By default. when you use telnet. However. Note that the client is free for evaluation. Because ssh usage has increased to an acceptable level. dramatically reducing the security of your server. such access will be forbidden. ■ SSH clients A number of different free software programs provide ssh clients for use in a Windows. Macintosh or Linux environment. Several are extensions of existing telnet programs that include ssh functionality. FTP user account access: Private FTP access allows only people on your internal network to write files to your server. 10/18/2010 . Machines on the network are automatically identified by the server as being eligible for these privileges and access. Some advanced users may wish to extend privileges to more than one network of computers. When you configured your server. Note that allowing liberal FTP access to your server does reduce your security. you do not need to add any information here. provided they have an account and For example.openssh. academic and certain non-commercial uses. you will need to access the underlying Linux operating system and manually change the user's shell.

10/18/2010 . If you have questions regarding adding another network. Port forwarding Your SME Server provides the ability to forward its ports to other and visit the forums. you may wish to contact Contribs.Page 68 of 111 Note: Depending on the architecture of your network infrastructure. the instructions for configuring the client machines on that additional network may be different than the instructions outlined in the chapter in this user guide.

If you wish to use an alternate SMTP server. Doing so will permit incoming traffic to directly access a private host on your LAN. or without fully understanding the implications of your actions.Page 69 of 111 You can use the panel shown above to modify your firewall rules so as to open a specific port (or range of ports) on this server and forward it to another port on another host. Do not use this feature lightly. and this server is your gateway to it. The server's transparent SMTP proxy works to reduce virus traffic from infected client hosts by forcing all outgoing SMTP traffic through this server. Warning: Misuse of this feature can seriously compromise the security of your network. disable this proxy. It is transparent to web browsers using this server as their gateway. The server's HTTP proxy works to reduce overall uplink usage by caching recently-visited pages. Proxy settings Your SME Server has a transparent HTTP and SMTP proxy. 10/18/2010 .

Create Starter Web Site If you already have a customized web site. On your local network. you should not use this section. since it will overwrite your index. If you do not have a customized web site and wish to create your starter home page. http://www. This will create a basic home page that you can visit by entering your domain name for your in your web browser.Page 70 of 111 Miscellaneous Support and licensing This Panel displays a copy of the license under which SME Server is released. 10/18/2010 . Note that.htm file. as previously explained. simply fill out the appropriate fields. you can use "http://www/" to view your starter web site. there is typically a delay of one or more days before your ISP publishes your domain address records.

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Page 72 of 111 At any point in the future.bat file). Note: These links are under development and may not be ready yet. Other Administration Notes Accessing administrative areas of your server via Windows file sharing: To access administrative areas of your server using Windows file sharing. the 10/18/2010 . This applies particularly to the NETLOGON share (where you e netlogon. you can replace or revise your starter web page by replacing or revising the files in the html directory on your server. The html directory for your web site can be accessed using Windows file sharing. Note that you must be connected to the Internet to read the online user guide. Online manual In the top right corner of the server-manager there is a 'Question mark' This is a link that will list the online Doumentation Available. you must be logged into your network as "admin" with the server system password. Select the "primary" share and then select the "html" directory. Ensure you are logged onto your network using the admin name and password and then use file sharing to go to the server.

Set date and time Accessing this section allows you to set the system date and time either manually or using a network time server. states/provinces and even cities). <math>Insert formula here</math> Configuration Software Installer Panel The Software installer Panel allows you to configure and install updates to SME Server. Pull-down menus for month and time zone ensure accurate entry.Page 73 of 111 Primary share (where the main web site is stored) and any i-bays that are writable only by the user admin. You can install additional software from enabled repositories by setting 'Manage individual packages' to enabled. This ensures that regional variations in time zones and daylight savings time are accurately reflected. 10/18/2010 . There are worldwide time zones with multiple selections for countries with multiple time zones. The server manager will reset the time automatically during daylight savings time. (including standard time zones.

org Tip: 10/18/2010 . For more information about using or becoming a network time server. Many organizations around the world provide Internet time servers for free. If you do so. visit http://www. This screen in the server manager allows you to configure your server to connect regularly to a time server and synchronize the clock on the server with the time provided by the time server. the network time synchronization will no longer function.pool. you should NOT set the time or date manually.ntp. you can use a network time server. simply check the box for "Enable NTP Service". A time server is a device on the Internet that keeps accurate time and is able to communicate the time to other computers over the Internet using the Network Time Protocol (NTP) . Using a time server is optional but doing so can greatly increase the accuracy of your system.Page 74 of 111 Instead of setting the time manually. add the domain name or IP address of the time server in the space provided and click "Save NTP Settings". To do this. Warning: After you start using a network time server.

Workgroup If you are using a computer on a local network and you wish to access the server via Windows file sharing. it is important that you are logged onto the same workgroup as your SME Server. This screen allows you to enter the name of the Windows workgroup the server should appear in. Most sites should choose "Yes" unless you are adding an server to an existing network which already has a domain master. Macintosh users need only enter a server name or accept the defaults. Also in this section. you should go through this screen once and manually set the time to be correct and with the correct timezone. go back to this panel and set the server to use a network time server. You should also enter the Windows server name. In order that you may later connect multiple locations using IPSEC VPNs. we suggest that you use a different name for each server. you can specify whether the server should be the domain master for your Windows workgroup. After doing that. If you wish you can change the workgroup name to correspond with an existing workgroup.Page 75 of 111 In order to make sure the network time server is set to your timezone. Warning: 10/18/2010 .

but advanced users can.bat script by logging on to a Windows system as "admin". you will need to connect to the share or map a drive to it. you should most likely answer "no" because that other server will act as the domain master. Directory Your SME Server provides an easy mechanism for creating a company directory. The netlogon. if they wish. Each time you create or delete an e-mail account. This batch file is executed by Windows clients that have been configured to "Logon to domain". by using the specific path: \\ servername \NETLOGON\ The sample file contains a few examples of setting the system time for each machine and also for mapping a common drive for all Windows client.bat file we provide by default does very little. As the NETLOGON share is only writable by the "admin" user. Be aware that the NETLOGON share will not be visible in Network Neighborhood or other similar tools. modify this script to set environment variables for their clients or provide automatic drive mappings. 10/18/2010 . your directory will be automatically updated with the new information.bat. you modify the netlogon.Page 76 of 111 If you have a Windows NT server or Windows 2000 server on your network that is functioning as a network server. If you do configure your system to be the domain master. connecting to the share and then modifying the script using a Windows text editor. a special Windows share called NETLOGON is created with a DOS batch file called netlogon. As the "admin" user.

For the network printer name.the user's department. your company has moved to a new address. a brief description (for example. At any time in the future.) 10/18/2010 . as long as it starts with a lower-case letter and consists only of lower-case letters and numbers. (raw is the name used by most network printers for their main print queues. you can change the default information and have the new information apply to all new users or to all existing users as well. Enter that information where requested. All the server needs is some basic information: the printer name (which can be anything you want. Printers Your SME Server enables all users on your network to easily share a printer. Choosing "update with new defaults" is a convenient one-click method of revising your directory when. If you choose "Network printer". If you wish. you specify the default directory information for new accounts . Each time you create an e-mail account. you can use the default setting. for example. with no spaces). The printer can be either locally attached to a parallel or USB port on your server or can be a network printer. "the printer down the hall") and the location of the printer . company. The field to do this is located near the bottom of the screen. city and phone number. the fields will contain the information entered here as the default. you can change the information for each user. raw. unless you have some reason to do otherwise.Page 77 of 111 In this section of the server manager. you will see an additional screen that will ask for the hostname or IP address and the network printer name.whether it's on the network or directly connected to your server through a parallel or USB port. street address.

To do so. That name and several other "standard" names are automatically configured in your system's host table during the installation process.mycompany. enter their hostname. This host table is consulted as part of the name resolution process. As seen in the image below. there are some newer printers that only have a Windows driver available and rely heavily on that operating system to perform their print functions. this screen in the server manager allows you to view these default settings. This allows you to have one central location listing IP addresses and allowing you to make changes. For this reason. If you are concerned about whether your printer will work with your server. as well as to control how those names resolve both for systems on your local network and also for systems on the larger Internet.redhat. IP address and Ethernet address in the Hostnames and addresses panel. you were asked to provide a name for your or explore the information found at LinuxPrinting. we suggest that you enter the hostname for a network printer here and enter the IP address of the printer through the Hostnames and addresses panel of the server they will be taken to wherever "www" has been set to point to. These printers cannot be used on the server. As a final item. 10/18/2010 . Note also that the server printing system does not perform any filtering and passes the print requests directly from the client computers to the printer in the "raw" or "pass-through" machines. For instance. the user will not be able to print to the printers managed by the server. The "Hostnames and address" web panel allows you to modify this table and specify different host "names" for each domain on your system. Most printers are supported as long as the appropriate driver is installed in the operating system on your client computers. the SME Server does not have a list of "supported printers". when someone tries to connect to "www. For instance.Page 78 of 111 Note: For maximum flexibility in making changes later. Hostnames and addresses When you installed your SME Server. Note that many modern network printers can be configured automatically. you should be aware that in order to use the printers available through your server a user must be logged in to their client system with a user name and password that is valid on the server. However. if a user is logged in as tturtle on their Windows desktop and that user account does not exist on the server. you can visit Red Hat's Hardware Compatibility List (". Either the user will have to logout and log back in as a valid user or the tturtle account will need to be created on the server. and also to modify the configuration.

If you wanted "www. The image below shows the screen in which you would perform the task: 10/18/2010 . Suppose. your company's web site was hosted at some other location." link next to "www".. you would modify the entry here by clicking the "Modify.. for example. you will find the text "Publish globally?" with a checkbox next to" to point to your ISP's server.Page 79 of 111 Using the Hostnames Panel Throughout the screens linked to from the Hostnames panel. such as on your ISP's web servers.mycompany.

mycompany. choose the domain. At a basic level. if appropriate. you might want to point a hostname such as "www" to a remote system. you simply enter the hostname. just type in 10/18/2010 . you can create a hostname in a domain that points to another computer on your local network. "research". you will have the choice of the domain in which you want to create the hostname. and enter the remote IP address. In the form. you might want to set up "intranet.Page 80 of 111 You would first change the location to "Remote" and then enter the IP address of your ISP's server in the field marked "Global IP".com" pointing to one IP address and "" to point to your server.tofu-dog. you can create other names such as "home".xxx" pointing to a completely separate IP address.mycompany. Remote hosts: As mentioned in the example earlier. All you do here is enter the hostname and. Creating New Hostnames Creating new hostnames simply involves selecting one of the links at the top of the Hostnames and addresses panel and filling out the appropriate fields. or any other appropriate name. choose the domain for the hostname. While "www" is created by default. The hostnames you can create on this panel fall into three categories: Additional names for your server: For instance. Local hosts: This screen is a bit more complicated because you have more options. Note that if your system is configured with any virtual domains. to have "www. To do this. for instance. This allows you.

Additionally. but offers two benefits. From this point on specified IP address will only be provided to a client system with the matching Ethernet address. Where this gets complicated is when you want "research. One method of assigning that address is to manually configure the client machine to have a static IP address. the target computer system will need to have two network interface cards . Windows 95/98 users can run the command winipcfg .xxx" to be accessible both inside and outside your local network. the Ethernet address along with the desired IP address into the web panel. Add the hostname of the target system. 10/18/2010 . Second. you might want "research" to point to a computer system inside your network. All DHCP clients will then receive those updated changes when they renew their DHCPprovided addresses.Page 81 of 111 the hostname and enter the IP address in the "Local IP" connected to the internal network and one connected to the external network. you have to keep track somewhere of the fact that you have assigned a specific IP address to that machine. through the DHCP server you will provide network settings. To reserve an IP address. For that reason. you have one location to keep track of all assigned static address. you must first determine the Ethernet address of your client system. For instance. Once you have determined the client's Ethernet address. If you wish to change those settings. you might have another intranet web server within your company that you want to always have the same IP address. the change can be simply done on your server. This has the same result as manually configuring a static IP address. First. Windows NT/2000 users can type the command ipconfig /all . Rather than configuring the machine manually. you can reserve an IP address from the DHCP server for that specific machine. your SME Server will be able to receive e-mail and host a web site for that domain. Linux/UNIX users can type ifconfig. Note: The "Ethernet address" field when creating a hostname pointing to a local host is only used for reserving IP addresses through DHCP as mentioned in the next section. click on the link to create a new hostname for a local host. For instance. An example would be if one of your DNS servers changed its IP address. Reserving IP Addresses Through DHCP Another task you can perform through this panel is to reserve an IP address for a given system based on its Ethernet address. You would then enter both IP addresses in this screen in the "Local IP" and "Global IP" fields.mycompany. The challenge is that your local IP addresses are only accessible inside your network. Domains When you create a domain using this section of the server manager. you must manually go and configure that machine. The negative aspect of doing this is that if you later want to change the network settings for that machine.

So. fill in the domain name and a description of the site. This feature allows you to host multiple web sites from a single server. You need to use an i-bay".it can be the same as your primary web site. or you can create a new set of web pages and store them in one of your i-bays. your server will be automatically configured to answer to web requests for www.Page 82 of 111 To create a domain.domainname. Note: When you are entering the name for the and will accept e-mail for your virtual domain as well. you should supply the fully-qualified domain name . Clicking the arrow in the "Content" field will show you a list of your current i-bays and allow you to make a selection. This is the full name of the domain. You then tell the server where to find the content for that domain .com". In most cases the DNS for the server is not handled by the server but by some Internet DNS servers. including any extensions like ". you can create a virtual domain by entering "tofu-bird. 10/18/2010 . Be aware that you can point the domain to either the primary web site or to one of the ibays .com". the default is to pass DNS requests for anything but the primary domain to the Internet DNS servers. You cannot point a domain to a subdirectory that you simply create inside of the primary web site file area. Public DNS Records Once you have created a domain. For instance. but without any prefixes like "www" or "ftp".tofu-bird. but not by entering "tofu-bird" or "www.

The new settings are there to allow for various configurations: ■ Simple setup where the SME Server is a gateway. If you set a domain to "Resolve locally". you w need to work with your ISP or whoever controls the DNS entries for your domain to have the appropriat DNS entries pointed to the IP address of your DNS (http://wiki. For instance. the only DNS records seen will be the ones entered on the SME Server. but DNS is handled by Internet DNS servers ■ Moderately complex setup where the SME Server DNS should take preference over the Internet DNS records. 10/18/2010 . but the dns cache will forward them to the chosen DNS servers. See Appendix B.contribs. This is a conscious decision to run a splithorizon/internal fake root where the Internet and Intranet have different DNS records. Warning: While the server is prepared to offer web and e-mail services for this domain._ for more information. E-mail As shown below. In order for users on the Internet to successfully connect to your machine using the domain. ■ Complex setup where some domains are handled by internal/corporate DNS servers and we want to choose those in preference to the Internet DNS servers. this section of the server manager allows you to specify the protocol used to retrieve e-mail from your ISP and configure other settings regarding the retrieval of e-mail. However. your ISP will need to configure an M record for the domain in order for you to receive inbound e-mail to that domain. since you need to set up the Internet DNS servers with the correct information anyway.Page 83 of 111 The primary domain is resolved locally as we generate (fairly) complete DNS records for that domain. there is one more step that occur. including all local hostnames. You need to be careful here as the external world view will not match the internal world view. That's why it is not the default. There is a comprehensive email howto with alternative and advanced suggestions. why duplicate the work to enter it locally? Note that in all cases the server will act as a DNS cache/proxy/forwarder and so all domains will actually _technically_ be "resolve locally".

Page 84 of 111 10/18/2010 .

More information can be found in the Chapter on Webmail. users outside your local network are not able to send e-mail using your server as their SMTP host. The former allows access only from your local network. use webmail to read and send their mail. a. Allowing this would open your server to abuse by spammers as a mail relay. 10/18/2010 . Note: Even with POP and IMAP configured for public access. Users who are travelling should either: a. use PPTP to connect to your internal network. use the STMP server of their local ISP.Page 85 of 111 E-mail Access ■ POP and IMAP server access: The options are "Private" and "Secure Public". The latter allows access from anywhere on the Internet. ■ Enable/Disable Webmail: With this option you can enable or disable the webmail component of your server. or a.

Page 86 of 111 E-mail Filtering Extra types of email attachments can be blocked with the instructions at Virus_blocking_tutorial 10/18/2010 .

This secondary mail server will provide temporary e-mail storage when your server is not connected to the Internet. This secondary mail server will receive all e-mail for your domain and store it in a single POP mailbox.Page 87 of 111 E-mail Retrieval Your choice of e-mail retrieval mode will depend on the arrangements you made with your Internet service provider: ■ If you have a dedicated connection. set E-mail retrieval mode to "Standard". choose that setting and then scroll down to the field that asks for the IP address or hostname of your ISP's secondary mail server. Further down the screen. you will need to specify the user account and password assigned by your ISP for this POP 10/18/2010 . ■ If you arranged "ETRN" support with your ISP. choose "multidrop" and then scroll down to the field that asks for the IP address or hostname of your ISP's secondary mail server. ■ If you arranged "multidrop" mail service from your ISP.

Page 88 of 111 mailbox. Your server will periodically fetch this mail and distribute it to individual POP mailboxes on the server. (Note that due to problems receiving mail for mailing lists, we strongly encourage people to NOT use multi-drop e-mail.) If you want to forward e-mail to another mail server for processing, enter the mail server IP address in the box marked Delegate mail server . A common use for this is if your server is receiving inbound e-mail from the Internet, but you would like to pass that mail to a different mail server on your internal network. Note: Delegate mail server implies that all mail which is accepted is passed on to the delegate mail server (IOW, that other guy is the mail server, I'm not, so I expect him to do everything, eg spam filtering) If you intend to have an external mail server handle mail for your domain, just send the mail directly to that mail server, via the MX record for your domain. If you have a dialup connection, the server allows you to control how frequently it fetches e-mail from your ISP. This is particularly useful in situations where you incur phone or Internet charges each time your system contacts your ISP. The default settings are every 15 minutes during standard office hours and every hour outside normal office hours on weekdays or on weekends. The fields allow you to customize those settings. Finally, if you have "multidrop" mail service you need to select the sort method used by the server to decide which user each message should be delivered to. Your server has a default method for this (it examines various headers such as "To" and "Resent-To") which works in most circumstances but is not suitable for certain purposes such as mailing list messages. Some ISPs add a header to each e-mail message which can help your server determine the correct recipient. If your ISP does not add a header to multidrop e-mail, select the "Default" sort method and ignore the "select sort header" field. If your ISP does add a header to multidrop e-mail, then select "Specify below" and enter the header tag provided by your ISP. Because you will experience problems with mailing-lists when using multi-drop e-mail, we strongly recommend that you work with your ISP to have a special header added to each message. The "Default" sort method should be only used as a last resort.
E-mail Delivery

This screen presents you with additional options for controlling how your system handles e-mail.


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■ Forwarding address for administrative notices: The default address for administrative notices (i.e. undeliverable mail, backup notifications and other status/error messages) is "admin". If you'd like those messages to be sent elsewhere, enter the address here. Note, This option has been moved to the Collaboration > User panel.

Note: Be aware that all messages sent to postmaster, root or mailer-daemon at your domain are sent to either admin or the address that you enter in this field.

■ E-mail to unknown users: This field allows you to choose whether incoming messages to unknown users are bounced back to the sender or forwarded to the system administrator. Some users prefer the latter setting because it allows them to catch and reroute e-mail that was incorrectly addressed.

Note: If you choose to have messages forwarded to the system administrator, they will be sent to either "admin" or the e-mail address specified in the forwarding address field mentioned above.


Page 90 of 111 ■ Internet provider's SMTP server: Normally the server will send outgoing messages directly to their intended destination. If, however, you have an unreliable connection or are using a residential Internet service, it may be advisable to route e-mail via your provider's SMTP server. In that case, you should enter the SMTP server's hostname or IP address here. In fact, if you have a temporary dial-up connection to the Internet, you may find that you need to use your ISP's mail server in order to deliver mail to some locations. As a reaction to the huge volume of unsolicited commercial e-mail ("spam"), many Internet sites are refusing direct SMTP connections from IP addresses that are known to be temporary dial-up accounts. For this reason, you may need to use your ISP's mail server since it will have a permanent connection to the Internet. Review Configuration This section of the server manager summarizes how your server is configured. This is the data that you entered during the installation process and possibly changed later through the server console or the server manager. As you can see from the screen below, this is essentially a report that you can print out for your records. You do not have the ability to make changes from this screen.


Page 91 of 111 Information Bays (i-bays) Information bays. the administrator can control whether group members only can read the contents of the i-bay or whether the contents can be read by anyone. flexible mechanism for creating distinct information-sharing sites. The network administrator can define several characteristics for each new i-bay they create: ■ write access: the administrator can control access to the i-bay by associating the i-bay with a group. Note: If you select Password Required. ■ password protection: the administrator can specify whether a password is required to access an i-bay from the Internet and what that password will be. two default groups will always appear "administrator" and "everyone" (meaning all users. Similarly. The user name is always the name of the i-bay 10/18/2010 . users who connect to the i-bay via FTP or HTTP will be prompted to supply that particular i-bay's username and password. The administrator can specify whether the entire group can write to the i-bay or whether the administrator alone has the power to save files to the i-bay. or i-bays. whether on the local network or on the Internet). ■ user access via file-sharing or FTP: The administrator can also control who has the ability to save a file into or modify the contents of the files in the i-bay (write access) and who has the ability to view the contents of the i-bay (read access). are a unique feature built into your SME Server. All groups previously created in the groups section of the server manager will appear in the drop-down menu under "group" in this section. i-bays are a powerful. simple. In addition.

When someone connects to the i-bay using FTP. files and cgi-bin.Page 92 of 111 and the password is whatever the administrator assigns to that i-bay . ■ html: When an i-bay is accessed using a web browser (via http). you can delete an i-bay (which will delete all contents of the i-bay directory) and. In other words. they will see the files in this directory. users will not be able to access the i-bay until the administrator sets the password. the name of each i-bay and a description of its contents. The items they were used to seeing before will now be found in the files directory. Generally. files and cgi-bin. The i-bay name should also start with a lower-case letter. CGI scripts are tools used in advanced web site creation and are not discussed here. any i-bay that requires a password will appear in red until that password has been changed from "default" (the i-bay for Samson's Farms in the following image is an example of this). The files directory is for all files that you want people to access through FTP or regular file sharing. John Smith and Bus-Partner are not. as with user accounts. it will display the web page associated with that i-bay. Note that. It can be used for such things as a company download site. as you will see in the upcoming examples. images and documents that you would like to be accessible through the web . an i-bay cannot use the same name as an existing user or group account. a company-wide file sharing server. primary and public. ■ files: This directory holds files that can be accessed either locally only or publicly. while 3associates.not the individual user's password. johnson. numbers. periods and underscores. if the ibay settings are later changed to allow public access through web or anonymous ftp. This can be very powerful and useful. Note that you can have as many subdirectories as you wish underneath either html or files but you cannot create additional directories at the top level of the i-bay. you can set it here. if the i-bay requires a password. #4This 12-character restriction ensures that the i-bay can be shared correctly to all Windows machines. Note that there are two special names. you can think of the html directory as the place to put all files. i-bay Directories Each i-bay has three directories . For example. each associated with a specific i-bay. sales and client3. Finally. users connecting to the i-bay through Windows or Macintosh file sharing will see only the contents of the files directory. Note: If an i-bay is set for no public access via web or anonymous ftp.htm) in that ibay. 10/18/2010 . If a password is required. users will then see the top-level directory of the i-bay with the three subdirectories of html.prj8 are all valid names. which are in use by the system and cannot be used for an i-bay name. In this section. The "Information bays" section of the server manager shows all current i-bays.html or index. It must be unique. i-bays are simple to create and manage. i-bay accounts are locked out by default. the user will enter the html directory and the web browser will automatically open the index file (usually index. However. Each directory is briefly outlined below: ■ cgi-bin: This directory is set aside to hold "CGI scripts" used for that i-bay's web pages. As with your user account directory. or a document sharing site for a specific customer.html. Note: When you create an i-bay. This means you can have different web sites running on your server. the name may be up to 12 characters long *4 and may contain only lowercase letters.

to demonstrate their capabilities. Windows file sharing / AppleTalk. depending on whether or not a password is required: ftp:// ibayname @ftp. You can only access an i-bay in this way if you are on the local network. or FTP. That user account must be a member of the group that has been given write permission for the i-bay (configured on the i-bay screen). If you are concerned about security. They can only download files from the i-bay to their client./ibays/ibayname"). you will usually be prompted for the login username and password.html page in the html directory in the Samson's Farms i-bay./. we will take a look at some examples of i-bays that have been created by our hypothetical catering and event-planning company. If you are using a web browser. ■ accessing an i-bay via Windows file sharing and ~AppleTalk: To access the i-bay using Windows file sharing or AppleTalk. not the i-bay name. we suggest you consider the scp "secure copy" command associated with ssh as an alternative to FTP. Assuming you are entitled to access this i-bay. 10/18/2010 . You will now be able to upload files from your FTP client to the appropriate directories. ■ accessing an i-bay via the FTP server: To access the i-bay using FTP. ■ accessing an i-bay using a web browser (via http): To view an i-bay using a browser.yourdomain. Creating an i-bay No matter how you are going to use an i-bay. If a password is required to see the contents of the ibay. You will be presented with the form shown in the image". In the next few". domainname ftp:// ibayname : password @ftp. you will need to enter the i-bay password as well. If the i-bay requires a password.. but to do so you must login to the server with a valid user name.Page 93 of 111 Accessing the i-bays You can access the contents of an i-bay using a web browser. you will see the index. the URL for Samson's Farms i-bay is "www. ■ It is possible to upload files using FTP. For example. you will need to enter a FTP URL. If you are using a command-line or graphical FTP client. enter "www.tofudog. ■ Note that users accessing the i-bay via FTP in this manner are not able to upload files to the i-bay. the process of creating an i-bay starts by clicking on the "Click here" link at the top of the Information Bays panel in the server manager. you use your FTP client to connect to your server and use the i-bay name as the login id. This will be in one of the following forms. domainname Warning: Be aware that FTP transmits all passwords in the clear without encryption and can therefore be a security risk. a password dialog box will appear before the contents of the i-bay are served to the web browser. simply navigate to the server over your network browser (in Windows. this would be via "Network Neighborhood") and select the i-bay you want to enter from those appearing. You would then change to the i-bay directory (using the ftp command "cd . The Pagan Vegan..

even though you will appear to be able to enable it from the i-bay configuration screen. an i-bay named 'intranet' can be accessed by the Pagan Vegan staff at 'http://www. 10/18/2010 . ■ Brief description: This text will appear in various administrative screens and can be a useful reminder of the i-bay content. If you choose to "Disable public FTP access" there. You also can choose whether or not you wish to require a password. The i-bay name will be what users will enter in the URL after the hostname to access the i-bay from the web. ■ Public access: Here you set what type of public access you wish to have for the i-bay. you can leave public access set to the default of None . For instance. ■ User access: You need to decide who will be able to add and modify content in the i-bay and who will be able to read the content. you can choose to allow access to just the local network or the wider Internet. The group ownership plays a role in the next setting for user access. If the i-bay is just to be used by a small group of'. If you want others to be able to access the i-bay via web or anonymous ftp. ftp access for individual ibays will not be allowed.Page 94 of 111 You now need to fill out the form providing the information and making the choices described below.tofu-dog. ■ Information bay name: This is the short name of the i-bay (subject to the 12-character length restriction mentioned earlier). if public access is enabled. Note that the ftp access described below can be overridden by the FTP access limits setting on the Remote access panel of the server manager. ■ Group: Ownership of the i-bay content is assigned to an existing group.

fill-inthe-blanks process. users connecting through file sharing will then see the top-level directory of the i-bay with the three subdirectories of html. (The good news is that simply changing the public access setting back to "None" will return i-bay file sharing access to its previous configuration. 10/18/2010 . files and cgi-bin. you can click on Modify next to the i-bay name in the information bays panel of the server manager. Creating each web site is a straightforward. If you wish to change these settings at any later point. This may disrupt Windows shortcuts and configuration settings. and access methods.html" files in the i-bay's html directory are based on a template that TPV uses for each customer. For instance. Outside of those concerns. All Macintosh users will receive an alert stating that they will be disconnected in 5 minutes. However. If you wish to change the actual name of the i-bay. There are. however. if the ibay settings are later changed to allow public access through web or anonymous ftp.) An i-bay Used as a Customer Site: The Miles Gabriel Art Exposition "The Pagan Vegan" (TPV) has found that customers like having access to a customized web page which summarizes all of the information pertaining to their particular event. Once done filling out the form.) ■ After an i-bay is modified. users connecting to the i-bay through Windows or Macintosh file sharing will see only the contents of the files directory. you can modify the i-bay as often as you wish. group ownership. However. a few items to be aware of when modifying i-bays: ■ If an i-bay is set for no public access via web or anonymous ftp. for security reasons you must first choose enabled here to allow such scripts to be executed. The ".Page 95 of 111 Note: If you choose one of the modes of Public access via web or anonymous ftp that requires a password. all Macintosh users will be disconnected from the i-bay and will need to reconnect. click the Create button and the server manager will create your i-bay. ■ Execution of CGI scripts: If you want to use CGI scripts to add functionality to your web site. The company finds it reduces the risk of miscommunication and improves its image and reputation. Modifying an i-bay At any point in time you can modify the attributes of an i-bay (except for its name) by clicking on the " Modify " link next to the i-bay name on the "Information bays" panel of the server manager. users can access the i-bay through their web browser or ftp by using the i-bay name and i-bay password. public access will not be available until you set the i-bay password from the main information bay panel in the server manager. you can execute those scripts from the cgi-bin directory of your i-bay. The items they were used to seeing before will now be found in the files directory. you will need to remove the i-bay and create it again. rather than their own user name and password. Once you do so. so make sure you have backed up the i-bay data before you remove it. (Note that this will delete the contents of the i-bay. you can easily change the description.

last name. only the site administrator can save files into this i-bay. Because it contains important customer information.) 10/18/2010 . a password is required to enter the site. (TPV created individual passwords and securely provided them to their customers.first initial.Page 96 of 111 TPV has chosen a naming convention for i-bays that customers can easily remember . To prevent others from accessing the customer's i-bay.

All employees can read and write files to this directory. For . users connecting to the i-bay through Windows or Macintosh file sharing will simply see the contents of the files directory. simply access the server over the network (via Network Neighborhood) and open the appropriate i-bay . The Pagan Vegan has created an ibay specifically for Mr.Page 97 of 111 Miles Gabriel has contacted The Pagan Vegan to cater an art exposition. Mr. users will then see 10/18/2010 . Mr. The i-bay is accessed via Windows file sharing. If an i-bay is set for no public access via web or anonymous ftp. if the i-bay settings are later changed to allow public access through web or anonymous ftp. Gabriel has access to a summary of his event information. You will see the files located in the files directory and can then open them or copy them to your system. As you can see. Note: This is only true if the i-bay has been set to allow public access via web or anonymous ftp. TPV uses an i-bay for a company-wide network drive to hold documents to which all employees should have access. ~AppleTalk or FTP. He can check at any time to ensure the arrangements are correct. To access using file sharing. However. Gabriel accesses the site with the URL www. at midnight tonight he can access his i-bay to show his spouse the design used for his invitations! An i-bay Used as a Shared Network Drive Having a shared network drive can be very helpful as a way of storing and sharing documents company-wide. Gabriel's account called "mgabriel".tofu-dog.

The items they were used to seeing before will now be found in the files directory.Page 98 of 111 the top-level directory of the i-bay with the three subdirectories of html. they will then see the list of documents provided there: 10/18/2010 . they double-click on "E-smith-server" as shown in: They will then see a list of i-bays accessible through Windows file sharing. As an example. When they click on one of them called "sharedfiles". files and cgi-bin. they see the three folders inside of the i-bay: When they go inside of files. when the staff of The Pagan Vegan goes into their Network Neighborhood.

Page 99 of 111 As you can see in this example. An i-bay Used as an Intranet: The Pagan Vegan "Vegemite" The Pagan Vegan has created an i-bay for its company newsletter / intranet. Providing a centralized location for company documents (such as expense report templates) ensures that everyone always has access to these documents and uses the most up-to-date version. The company has found this to be a good way for employees to express themselves and share information. The Pagan Vegan has several files in this directory for company use. 10/18/2010 .

No password is required. 10/18/2010 . To access the intranet. of course. as a result. TPV employees use their web browsers to access the URL www. The company has a high degree of trust in its employees. the newsletter is very casual. The intranet is.Page 100 of 111 In keeping with TPV's culture. A more typical company might want the intranet to be created by a particular staff member and "checked in" by the administrator (write access "administrator only"). viewable only from the internal network. employees are given full access to the contents of the intranet so anyone on staff can revise it.

An i-bay Used to Expedite Processes: Samson's Farms Samson's Organic Farms delivers fresh produce to The Pagan Vegan every week. Anyone on TPV's local network can write to it.html" format and then transferred into the html directory of the "intranet" i-bay using Windows file sharing. it took only about an hour to create the main page and the other pages that make up this newsletter. Starting with just a blank document. Samson's and TPV use an i -bay to improve the ordering and delivery process. 10/18/2010 . saved into ". The files were created as typical word processing documents.Page 101 of 111 This particular newsletter was created using a desktop office application called StarOffice (similar to Microsoft Office). It is accessible to the external Internet but password-protected so that only staff at TPV and Samson's Farms can read it. TPV has created an i-bay for Samson's called "samfarms".

■ The chef's assistant then reviews the menus. TPV's administrator saves the file directly into the html directory of the "samfarms" i-bay. The assistant enters TPV's order directly onto the order sheet in the samfarms i-bay using an HTML editor. ■ Upon receiving the e-mail. the chef reviews his assistant's order (as shown in the image below) using a web browser and makes any last minute adjustments. 10/18/2010 . Samson updates his online order sheet to include only produce that will be ripe and ready for the next delivery date. and plans menus. He saves it in ". reviews what produce will be available. ■ The chef accesses the samfarms i-bay.Page 102 of 111 Here's how the process works: ■ Each week. Mr.html" format and e-mails it to The Pagan Vegan's administrator. checks against existing inventory and determines what should be ordered. ■ The day before delivery.

Often customers want several days to review it all. TPV created a download i-bay. etc.Page 103 of 111 ■ On the day of delivery. prints out TPV's order from the samfarms i-bay. An i-bay Used as Your Customer Download Site When customers hire The Pagan Vegan to plan events. they need to review a great deal of information . where customers can download the catalogue files themselves and view the contents on their desktop options. so it decided to provide customers with access to this information online. TPV has only a limited number of catalogues for loan. To accomplish this. table-setting rentals. Samson's shipping staff accesses the i-bay over the Internet. 10/18/2010 . catalogues from various vendors for event stationary. and fills it. called "menus".

tofu-dog. viewable over the entire Internet. This is what the customer sees: 10/18/2010 .Page 104 of 111 TPV set the i-bay for Administrator-only write access. A customer accesses the site using the FTP client in their web browser to login as the i-bay user name by entering the URL ftp://menus@ftp. with no password .

the full name of the file appears. a common component of an ethernet. you MUST: ■ Register your domain name with a Registrar ■ Configure your host names on a publicly accessible DNS Server Note: you can avoid 'Registering' your domain name if you use #Dynamic DNS Services Imagine the following scenario: Root_DNS | Registrar | / DNS Server | / / Other_DNS | | / / Internet---Other_ISP---Remote_User | 10/18/2010 . Each computer on your network is connected to the hub using an ethernet network cable. faster hubs. e-mail. There are also various how-to guides available in bookstores if you are committed to installing it on your own.) reach the appropriate computers on your network. Routing is one of the functions performed by the server in server and gateway mode. hub and cables. An ethernet adapter. Allowing a third party. An ethernet LAN is the most common type. It can help you select. to install your ethernet can be a good idea. The hub. operating at 100 MB/sec. serves as a point of interface between computers on the network. A router ensures that Internet data packets (e. web page information. such as a systems integrator or networking company. Appendix A. Introduction to the Ethernet Local Area Network (LAN) A local area network (LAN) is the system of wires and other hardware that connects the computers within your office and allows them to communicate with one another. also called an ethernet card or network interface card (NIC). and provide a good way to upgrade your network gradually. does not respond to DNS queries from outside your local network. are suitable for small networks. procure and install the appropriate ethernet adapters. To download a particular file. etc. Ethernet refers both to a kind of connection and to a protocol for how Internet data packets travel around your network. Appendix B.Page 105 of 111 When the cursor is placed over a file name. DNS DNS or the Domain Name Service is a distributed system of servers designed to translate human-readable names into computer routable IP addresses. and cannot be used as a public DNS server for anyone outside your location. If your server connects to your ISP using a modem or ISDN adapter. operating at 10 MB/sec. A browser window allows the customer to select a destination directory for the file on his or her local hard drive. the customer simply clicks on the file name. An server with a dedicated Internet connection requires two ethernet adapters. are suitable for larger networks. Different hubs operate at different speeds: slower hubs. one connects it to your LAN and the other connects it to the external network that leads to your ISP.g. connects each computer to the ethernet LAN. If you want your SME server to be available to users outside your office using a name instead of your IP address. SME Manual Appendix The following Appendix pages are included for your information. it only requires one ethernet adapter. by design. DNS Basics SME. Switching 10/100 MB hubs can operate at either speed.

.com' asks the DNS_Server for the IP address of 'mysmeserver.b.) (assuming a default SME installation with DHCP and therefore DNS provided by the SME server): ■ If ■ Remote_User is configured to use Other_DNS for DNS lookups If Remote_User tries to browse to http://mysmeserver. Other_DNS server then ■ ■ ■ ■ asks the Root_DNS servers for the Registrar in charge of 'mysmeserver. If. find out if your Registrar provides DNS hosting services. his computer asks Other_DNS how to find 'mysmeserver.c. on the other hand. if you think about it).in-addr.d).com'.com.b. If you have already registered your domain name. ■ asks the Registrar where to get more info about' asks the Registrar for the DNS_Server that will answer queries about 'mysmeserver. Some ISP's provide DNS hosting but not Registration as part of the connectivity package. PTR records are managed by the organization that controls the IP address (which makes sense.. They'll provide you with a web address where you can configure your DNS.b.b. ■ If mysmeserver. ■ A DNS service provider who will respond to queries about your domain Some ISP's provide registration and DNS hosting capabilities as part of the connectivity is registered. his DNS server ■ asks the Root_DNS servers where d.c.a. 10/18/2010 . the SME server returns the data that has been configured locally. Sometimes you will need 3 separate vendors for these separate services. If Local_User tries to open http://mysmeserver. ■ asks the host indicated by the Registrar (probably Your_ISPs_DNS) what name belongs to 'd. Remote_User asks for information about your IP address (a. Basically. for you to host a public web server at your own location you need: ■ An ISP to provide connectivity ■ A DNS Registrar where you can 'register' your domain name and publish the addresses of your DNS servers.d ■ SME has domain name mysmeserver. the SME proceeds just as the first example from Root_DNS to Registrar to DNS_Server to local cache (actually. it checks the local cache'. and if so. The return value is almost always a generic filler based on your IP address unless you contact your ISP and ask them to change the PTR data for your IP is configured to use Internet DNS Servers.c.Page 106 of 111 Your_ISP---Your_ISPs_DNS | SME | Local_User Let's assume that ■ SME has IP Address a. This is probably but not necessarily Your_ISPs_DNS.inaddr. Some Registrars provide DNS hosting as part of the is configured for Local resolution. how to configure' saves the answer in its local cache for the amount of time specified by the administrator of the DNS record at

but it has to work both ways. or Reverse DNS records) are used by internet hosts to convert an IP address into a name . The SPF entries are added to your external DNS records. With very few exceptions all PTR records are registered to the ISP that controls the IP block in question.a.aspx Different providers have different mail acceptance policies.mycity. The PTR record for your SME Server only becomes important if you plan to deliver email directly from your SME to recipient email servers (without using your ISP's mail server as a relay). if the nslookup d. DNS_Server.mycity. the PTR record for a. 10/18/2010 .arpa (the reverse lookup for your IP) returns dsl-a-b-cd.c. For example.b.c. If you have not yet registered your domain name. Some email providers will not accept your email if the name returned by the 'reverse lookup' of your IP address does not in its turn result in your IP address when it. If neither your Registrar nor your ISP provides DNS hosting. Here is additional information re getting your mail through to Hotmail servers. so frequently the ONLY way to change your PTR records is to contact your ISP and request that they be changed. sometimes for identity verification. Ask them. PTR records are constructed by reversing your IP address and appending the special suffix 'in-addr. configure your DNS on their servers. it's where you start the process going for Hotmail if you still have problems after having configured SPF records.d is d.myispsname.Root_DNS. then edit the Registrar page to point to the DNS servers indicated by your except that the return value will be a host name instead of an IP address.b.openspf. then before trying to send email directly from your SME to the Internet at large you want to make sure that nslookup dsl-a-b-c-d. If so.sometimes for information your ISP'.myispsname. you'll need to find a 3rd party vendor to do this. For example. See #DNS_Service_Providers Here is a test site at Microsoft/Hotmail where you can check if SPF records are configured for your domain. try to find a Registrar who provides free DNS Failure to have SPF records can result in mail being rejected by mail servers eg Hotmail servers will reject mail that comes from mail servers without SPF records. Look for tech support pages for the provider. See http://www. A DNS lookup for a PTR record looks just like a DNS lookup for a domain name at this point . PTR Records PTR Records (or Pointer records. Many receiving mail servers now require sending mail servers to have properly configured SPF records for the domain(s) being sent from.d and not an error or some other address. SPF Records SPF (Sender Policy Framework) records are added to the DNS zone record for domain names. PTR records are only rarely used for their original purpose of verifying the identity of a particular computer this is now done with SSL certificates and Trust returns your a.b. itself is looked up.c. They are not configured on the sme server.Page 107 of 111 If they do NOT provide DNS hosting services. It doesn't necessarily need to match your configured domain name.b.

msn.php/topic.31726. we recommend and support the use of dynamic DNS services only for dedicated connections. Without dynamic For this reason. you should implement multidrop e-mail as your e-mail solution as this will ensure that no e-mail is misdirected to another IP address (See Some important notes on Service list D (multidrop mail) in|Chapter 3.0.html (commercial) and dyndns. you may find it helpful to use a dynamic DNS your IP address changes much more frequently (possibly every time your server connects) and. because the server only connects Here's where you submit your (detailed) request to Hotmail https://support. it will automatically update the dynamic DNS service 10/18/2010 .org/index.0. During these (commercial). For (free).contribs.html Dynamic DNS Services If your IP address is assigned dynamically. They merely point hostnames to IP has tested the functionality of these services with our (free). If your system receives an IP address via DHCP or PPPoE.) Note: Dynamic DNS services are not perfect.0. This means that the risk of misdirected information is much greater with a dialup connection.42373. To do so.html http://forums. we have preprogrammed the server to work with these services (including pre-installing their client software). all you need to do is visit the appropriate web site to sign up for service. however. However. A failure on the part of your dynamic DNS service can result in your network becoming temporarily unreachable from the Internet. would require some customized configuration on your part. A dynamic DNS service can be a great solution when used with a dedicated http://forums.34664. and enable that particular function in the server you would have to contact your ISP to have them change your DNS records. we in no way interfere with nor prevent you from using another dynamic DNS service if you wish. tzo. we accept no liability for any breach of service on their part. A dynamic DNS service provides you with an automated way to notify them whenever your IP address changes so that they can immediately publish new DNS records for your domain. In pre-configuring the server for this particular You can easily enable the usage of a dynamic DNS service by selecting it on your server console. With a typical dialup connection. but you decide not to use a dynamic DNS service. Contribs. your e-mail may be has tested four dynamic DNS services.php/topic.php/topic. and your web site and other services would be unavailable for several days until the change was processed. of which two are free services and two are commercial services: yi. If you have arranged dynamic IP address assignment from your ISP and you wish to use one of these services. there is a delay in informing the dynamic DNS service of the change.php/topic. dyndns.aspx?productKey=edfsmsbl&ct=eformts&scrx=1 References: http://forums.contribs.0.contribs.21631.php/topic. Contribs. If your IP address is assigned dynamically and you intend to receive all your e-mail directly (rather than having it stored at an ISP and retrieving it via POP or IMAP).Page 108 of 111 http://postmaster.

reading from the hard drive of the computer may not be faster than over the Internet. This slightly reduces the network performance for the first visitor to that web $free ■ EasyDNS $free ■ FreeDNS http://freedns. The SME Server is open source software. Contribs.Page 109 of 111 each time it comes online. though. Technical Support If you are having difficulty configuring another vendor's hardware or software. In this encourages users to freely share copies of our software. that a proxy server benefits the second and subsequent visitors to a site but not the first visitor.or mid-level computer. If your system is offline for a period of time. but can enhance the performance for subsequent http://www.95USD per year Appendix C. In this case. If this $19. we recommend that proxying be disabled in your network applications. due to the IP masquerading capability of the server. FTP and Gopher protocols. Proxy servers temporarily store information from the Internet on the hard drive of the server. However. DNS Service Providers Here is a brief list of vendors who provide DNS service $$$ ■ dyndns. rather than over the Internet.zoneedit. Remember. It also offers no benefit to your organization if employees at your site do not tend to visit the same web pages. it is possible that someone else will be assigned your IP address by your ISP. Proxy Servers The server comes with a proxy server called Squid which can proxy the web (HTTP). when an employee visits a web page. ■ Dynamic DNS client included in SME 7. In general.x: ■ yi. Many gateway systems require the use of proxy servers. with most dynamic DNS services your server does not indicate that it is offline in any way to the dynamic DNS http://www. allowing other users to access it directly from that hard $free ■ tzo. Subsequent visitors to that web page will read it from your proxy server's hard drive.afraid. we recommend you refer to the manual or contact the vendor for that http://www. with most dynamic DNS services this other system will now start receiving your e-mail and web page requests until your server comes back online and updates the service with your new IP address.easydns.tzo. Appendix D. For example. when your server disconnects from the $$$ (for 'Custom DNS' services) ■ Other providers (dynamic DNS client not included in SME): ■ Zoneedit http://www. but you should be aware of this fact if there is any chance your system will be offline for a long period of time. reading from the hard drive will be faster than reading from the Internet. 10/18/2010 $free ■ dyndns. the web proxy server will store that web page. Using the proxy server can benefit the organization if you have a slow Internet connection and you've installed your server software on a fast computer. so this benefit only applies if your users tend to visit the same sites repeatedly. There is not much you can do about this. The inclusion of a vendor here does not constitute endorsement by the SME developers. but with the server it is optional. A proxy server is generally not appropriate if you have a fast Internet connection and you've installed your server software on a lower. Networked applications such as web browsers will work perfectly without proxying.yi.

Relevant link:". ADSL is a technology to transmit digital information at high bandwidths across existing copper phone lines. If you don't have a domain name. Refers to the software and protocols involved in translating domain names to IP addresses. The gateway IP address is the IP address for that device. A mechanism for creating intranets. 10/18/2010 . "tofu-dog. These servers do not need to be configured into your server as the DNS server that is provided with your server will correctly resolve all local and Internet names. extranets. Digital modem line.contribs. International Organization for Standardization. Glossary Below are some useful terms and their definitions. Domain Name This refers to the unique name attached to your organization on the Internet. and register it. Your server provides DNS lookup services for your local network. lists all the international standards published by ISO and provides a quick reference for looking up the topic of an ISO standard.ISO Home Page 2. i-bay Information Bay. including HOWTO documents and a FAQ. For example. shared directories and other resources ISDN Integrated Services Digital Network. can be found on our development web site .org/. Provides higher speeds than K56/V90. and your ISP typically also provides you with the IP addresses of DNS servers.Page 110 of 111 Developers may wish to note that additional documentation. ADSL Asymmetric Digital Subscriber Line.standardsglossary. Single channel ISDN provides speeds of 56K to 64K. ISO followed by a number is used to identify one of the published ISO standards. There are also links there to other web sites relating to the" or "contribs. Relevant link: www. your ISP can help you select one.ISO Standards Glossary. Dual channel ISDN provides speeds of 110K to 128K.iso. ETRN ETRN is a command used for dialup solutions in order to retrieve e-mail temporarily stored at your ISP Gateway IP Address A gateway is the device on your network that forwards packets to and from the Internet. . ISO 1. DNS Domain Name Service. ensure it is available. Download speeds are typically much faster than upload speeds (hence the term "asymmetric").com .

Page 111 of 111 3. A secure. The CD is then used to install the SME Server Operating System ISP Internet Service Provider LDAP Lightweight Directory Access Protocol PPTP Point-to-Point Tunneling Protocol (see VPN) RAID1 Disk mirroring SCSI Small Computer Systems Interface SME Small and Medium Enterprise SSH Secure shell. ■ Content is available under GNU Free Documentation License 1. 10/18/2010 .2. encrypted way to log in to a remote machine across a" ■ This page was last modified on 9 May 2008. at 11:43. or to copy files from a local machine to a server VPN Virtual Private Network (see PPTP) Retrieved from "http://wiki. A file containing a complete release of SME Server that is downloaded and burned to CD.

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