Sue Kannan: 0451 570 694

ISTQB CERTIFIED GRADUATE TEST ANALYST

Dear Mr. / Ms. Recruitment Manager,

Re: Application for IT roles

I am writing to state my interest in applying for the above role.

I have identified this role as one I am very interested in forging a career in, as I am well equipped
to handle the duties of the role. I have attached to this letter my updated résumé that outline my
suitability.

I have previously worked in the IT industry with 3 years’ experience in testing (I also hold an
ISTQB certification) and project administration, experience in SDLC and am keen to be a reliable
support person within the team.

I appreciate all the dimensions and expectations of this new role and believe my skills set is at the
right level. I have plenty of reasons to make this new role a success. Besides being a parent
returning to the workforce, I have always prided myself on being a can-do and will-do “career
woman.”

1. I possess excellent interpersonal skills to deliver ideas, recommendations and solutions with a
constant focus on service quality and service delivery.

2. I possess excellent computer skills using business and creative software, tools and applications.
I can perform different Online web applications, functional and non-functional test cases and
ensuring daily workloads are completed.
,
3. I am very comfortable working on the frontline as well as in the back office. My excellent
listening and observation skills have been tried and tested working in diverse environments, so I
know I can pick up things quickly and adapt to what the role entails

4. In regards to my natural abilities, I am an intelligent problem solver, possess high initiative and
can work with minimal supervision.

Overall, this new role is where I want to take my career and I am looking forward to hearing from
you about an interview. I thank you for considering my application.

Yours sincerely,

Sue Kannan

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Sue Kannan: 0451 570 694
ISTQB CERTIFIED GRADUATE TEST ANALYST

DETAILS…

 Full Name: Suganthi “SUE” Kannan

 Notice Period: 2 Weeks
 Residency Status: Australian Permanent Resident
 Certification: International Standard Testing Qualification Board (ISTQB) 2016
 Qualification: Bachelor of Engineering (Information Technology), India 2010
 Address: Canterbury Rd Blackburn South, Melbourne, Victoria 3130
 E-mail: suganthi2013@hotmail.com
 LinkedIn Profile: www.linkedin.com/in/suekannan
 Skype ID: sujikannan123
 Mobile: 0451 570 694

HAS DONE…

 May 2017 – Current Parent Returning to the work force Looking for New Job, Melbourne
 Apr 2016 - Jun 2016 Completed ISQTB Course and Automation Testing
 Jan 2016 – Dec 2016 Internship- Project Analyst (1 year) Career Insight, Melbourne
 Aug 2013 – Apr 2015 Parenting Duties Came to Australia, Melbourne
 May 2010 – Jul 2012Junior Manual Tester (2 Years 2 Months) Dexterity Business Analysts,
India
 Mar 2009 – Dec 2009 Project Assistant- University Assignments Saveetha University, India

CAN DO…

 Project / PMO admin. tasks: Intermediate
 Support project teams: Intermediate
 Technical documentation: Intermediate
 Manual testing: Advanced
 Automated testing: Intermediate
 System, Acceptance, Integration,
Regression tests: Advanced
 Prepare and execute test cases: Advanced
 Report on and resolve bugs: Advanced
 Assist project / test managers: Intermediate
 Data collection / collation: Advanced
 Data analysis: Intermediate
 Helpdesk activities: Intermediate
 Client / stakeholder interfacing: Intermediate
 Adhere to policies / standards: Advanced
 Web / mobile application testing: Advanced
 Quality control / assurance tasks:
Intermediate

CAN USE…

 MS Excel Spreadsheets: Intermediate  AGILE / waterfall methodology: Advanced

 MS Excel V-Look Up: Intermediate
 MS Excel Pivot Tables: Intermediate
 MS Excel Macros: Intermediate
 MS Excel- VBA: Intermediate
 MS Excel- SQL: Intermediate
 MS Word: Advanced
 MS PowerPoint: Advanced
 MS office: Advanced
 Bugzilla: Intermediate
 Visual Source: Intermediate
 QTP, LoadRunner, Selenium, ALM
Testing, API, Python: Intermediate
 Black & White Testing Tools: Advanced
 VB Scripting, ICT: Basic
 MySQL, SQL, HTML: Advanced
 C#: Basic, Windows XP/2003
 Java: Intermediate

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Sue Kannan: 0451 570 694
ISTQB CERTIFIED GRADUATE TEST ANALYST
EXPERIENCE THAT MATTERS NOW…

May 2017 – Current Parent Returning to the Workforce Looking for New Job,
Melbourne
 Invested in ISTQB certification and have been preparing for my return to workforce
 As part of my ISTQB course, I successfully undertook individual software testing (manual
testing) project on Material Master (managing company details within systematic manner for an
organisation). I prepared test cases for material master module using set specifications and
executed test cases and reporting of bugs. I presented my findings, which included Continuous
Improvement recommendations

Jan 2016 – Dec 2016 Internship- Project Analyst Career Insight,

Melbourne
 Took on internship for Melbourne-based career counselling and training organisation, where I
assisted in special project- the design and development of new mobile business app:
www.careerinsi==-ght.com.au
 Applied my expertise of AGILE process driven and user experience design to capture, interpret
and document client vision (included documentation of business case and project vision / goals)
 Demonstrated my experience in process mapping across IT and Business (successfully linked
business to technology to underline vision- project has now commenced)
 Demonstrated my experience in ensuring that functional and non-functional requirements were
clearly elicited and understood through effective communication, coordination and
documentation. Praised for my contributions at this “early” stage of project life cycle

Aug 2013 – Apr 2015 Parenting Duties Came to Melbourne,

Australia
 Got married, came to Australia and had children. As a result, I became the primary carer on the
home front as my husband forged his own professional career
 With a focus on returning to the workforce, I have established a solid support structure and
positive routines that will enable me to concentrate on my own career pathway again

May 2010 – Jul 2012 Junior Manual Tester Dexterity Business Analysts,
India
 Prior to taking a detour in my professional career, I had built an accomplished career in the
world of IT. My last role was working as a full-time permanent member of an international
software development company. It specialised in providing high quality Market Research
services since 1999, especially in Survey Programming, Hosting and Data Analytics:
http://mrkpo.com
 Worked on multiple key projects during my tenure with organisation, demonstrating excellent
team work skills to support project managers, testing managers and project teams throughout
SDLC / STLC
 Acquiring and analysing all relevant documents for assigned projects to determine testing
requirements
 Provision of test status reporting, including Test Summary Reports
 Adherence to Test Framework, processes and procedures
 Creation and maintenance of manual testing scripts
 Executing test cases and accurately reporting results and progress
 Reporting, assigning and tracking resolution of software issues
 Testing defects and providing sign-off or recommending remedial action

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Sue Kannan: 0451 570 694
ISTQB CERTIFIED GRADUATE TEST ANALYST
Project Details:

Project 1 Name of the Project: PASS – Shriram Auto mall India Ltd (SAMIL).

Platform: Asp.Net, SQL Server 2008.

Description: The basic objective is used to sale vehicle through auction. The seller of vehicle is
individual and corporate customer. And also, they provide various services like parking,
documentation, refurbishment, towing, valuation and auction. To sell vehicle auction services are
mandatory. They maintain work status for each activity. Once completed the activity then only
vehicles are participated auction. Lot numbers are generated before auction. Buyers are registered
in particular auction; bidder id will be generated. The customer who Bid high amount, he won
vehicle

Responsibilities:

 Understanding the client requirements (SRS). Writing, and Executing Test Cases manually.
 Involving to prepare Test Plan, Review the Test Case Document.
 Tracking and reporting bugs.
 Implementing regression test for every modified Build.
 Interacted with Developers for Bug fixes and problem resolution.
 Involved in preparing project status and Test Reports.

Project 2 Name of the Project: OASys – Online Auction System.

Platform: Asp.Net, SQL Server 2008.

Description:

OASys is an online application for conducting Auction. Some salient features of this application
are as Participation using social media (Gmail, Face book, Yahoo) also, 10 different types of admin
for managing the auction all have different rights/privilege, separate login for Seller, global/Local
watch list for bidding only on interested items, videos and image view, works on most of the
browsers IE8, IE9, Chrome, Firefox, Opera, Safari

Responsibilities:

 Understanding the client requirements.

 Writing, and Executing Test case, Test scenarios and Test Cases manually.
 Review the Test Case Document.
 Tracking and reporting bugs.
 Implementing regression test for every modified Build.

Mar 2009 – Dec 2009 Project Assistant- University Assignments Saveetha University, India
 Before getting my job for global company, Dexterity BA, I had worked hard to done my technical
and commercial skills during my bachelor studies: http://saveetha.com/home/index.html
 Worked in group of 3 on "Load Management of Enterprise Resource Planning Based on Service
Oriented Architecture (SOA)" Major University Project- design of Load Management of ERP
based on the SOA that employs a Service Oriented Architecture (SOA). The SOA based network
management architecture used Web Services to access management applications. Achieved HIGH
DISTINCTION

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