SYED WASIM UL HASSAN GILANI

18-C Upper Mall Scheme Lahore, Pakistan

Contact # (+92)300-9430434, (+92) 3339430696
E-mail:wasimshahgilani@gmail.com, syedwasimhassangilani@gmail.com

Professional Summary

To work in dynamic organization that provides an intellectually, stimulating, challenging and

innovative environment.

Objective

An adaptable and reliable communicator with a variety of challenging experience enjoys working
alone and in a team. Interacting with and motivating others.

Professional Experience:

KASEL Pvt.LTD as a Manager Sales and Banking Affairs from Mar-2016 till Date.

Responsibilities:

 Monitor all banking transactions of account and keep record of all cheques if parties through
bank statement.
 Dealing with walk in customers for selling new products.
 Building relationships with high net worth individuals.
 Answering any financial and banking queries.
 Marketing new financial products or services.
 Coordinate with the sale team in field to track them to ensure the delivery and maturity of
sales deals.
United Bank Ltd.as a Relationship Officer from Mar-2015 till Feb-2016.

Responsibilities:

 Ensure that all bank transactions remained confidential.

 Document customer complaints and how they were resolved for future reference.
 Create customer satisfaction surveys and programs to enhance customer feedback.
 Organizing customer feedback to create a working solution to recurring problems.
 Building relationships with high net worth individuals.
 Answering any financial and banking queries.
 Marketing new financial products or services.
 Responsible for deposit as per target.
 Work as a backup in absence of Relationship Manager

Delta Tech Power Protection as a Manager Sales and Banking Affairs and Sales Co
Coordinator from May-2013 till Mar-2015.

Responsibilities:

 Monitor all banking transactions of account and keep record of all cheques if parties through
bank statement.
 Dealing with walk in customers for selling new power solution systems.
 Building relationships with high net worth individuals.
 Answering any financial and banking queries.
 Marketing new financial products or services.
 Also coordinate with the sale team in field to track them to ensure the delivery and maturity
of sales deals.

Faysal Bank Limited as a Relationship Officer in New Garden Town Branch Lahore
from May 2011 till April 2013.
Responsibilities:

 Ensure that all bank transactions remained confidential.

 Document customer complaints and how they were resolved for future reference.
 Create customer satisfaction surveys and programs to enhance customer feedback.
 Organizing customer feedback to create a working solution to recurring problems.
 Building relationships with high net worth individuals.
 Answering any financial and banking queries.
 Marketing new financial products or services.
 Responsible for deposit as per target.

Bank Alfalah Limited as a Recovery and Legal Officer in Liaison Office Lahore from
April 2005 till Aug 2010.
Responsibilities:

 Dealing with recruitment, with proper skill and experience by, giving the advice to the
organization, regarding the problems faced by them.
 Responsible for bringing revenue for the firm by solving their legal problems and providing
solutions whenever, necessary.
 Collecting information form a verity of sources for management reports and
assisting the manager with regards to enquiries.
 Keeping track on positive and negative verification
 Responsible for all payment which is received by field collector and updated the New
locations which is given by customers.

ABN AMRO as a Personal Banking Consultant at Lahore from Oct 2004 till Mar
2006.
Responsibilities:

 Building relationships with high net worth individuals.

 Answering any financial and banking queries.
 Marketing new financial products or services.
 Presenting information clearly to customers, work colleagues and third parties.
 Representing the bank within the local community
 Verifying customer data to detect and identify financial fraud.

Union Bank AMEX Card Business as a Relationship Officer at Lahore from April
2003 to sep 2004.
Responsibilities:

 Organize and run meetings regarding information relevant to Customer Relations.

 Interact firsthand with both satisfied and dissatisfied customers.
 Document customer complaints and how they were resolved for future reference.
 Create customer satisfaction surveys and programs to enhance customer feedback.
 Building relationships with high net worth individuals.
 Answering any financial and banking queries.
 Marketing new financial products or services.
 Organizing customer feedback to create a working solution to recurring problems.

Qualification:

Bachelors of Arts.
Journalism, Punjabi & Persian 2001
From The University of Punjab Lahore
Intermediate. 1999
Arts
FC College Lahore.
Matriculation 1997
Science
Board of Intermediate and Secondary Education Lahore.
Achievements:

 Certificate of Participation in Training Cource "Winning Through Services"in 2005 (ABN

AMRO)
 Active participant in one day seminar "Un Believable" conducted by Ron Kaufman from USA
Sponsored by Multinationals.
 Certificate of Achievement in QI - Q3, 2006 Bank Alfalah.
 Certificate of Achievement in Q4, 2006 Bank Alfalah.
 Certificate of Appreciation in June 2011 (For excellent Performance) Faysal Bank.
 Certificate of Appreciation in Aug 201 1 (For excellent Performance) Faysal Bank.

Extracurricular Activities:

 Traveling
 Socializing
 Studying

Personal profile:

Nationality: Pakistani
Personality Traits: Honest, Innovative, energetic and a team player

References: References will be furnished upon request.