SOUTHERN LUZON STATE UNIVERSITY

Graduate School
College of Business, Hospitality, and Accountancy
MASTER IN BUSINESS ADMINISTRATION

ISSUES IN HUMAN RESOURCE

Human Resources is used to describe both employees who work

for the company and as well as the department responsible for
managing resources related to employees. Human resource is wide
and complex due to a huge number of responsibilities that they have
to handle. Improper handling of the Human Resource Department can
cause issues that one may need to resolve in order for the company to
be successful. Different Issues in HR are:

1. Recruiting talented employees

Recruiting and attracting talented employees might be difficult
because this requires huge investment of time and money. It is also
impossible for one to know whether a candidate will be a good fit for
the company until they have worked for a period of time.
A way to resolve it is to use a staffing agency who can provide
employees that can be hired out for temporary of long term work. This
allows you to try out employees with little to no risk.

2. Unmotivated employees
Employees losing motivation can be due to a lot of factors
namely, Lack of career progression, Feeling underappreciated, Lack of
confidence in management decisions and so on. This can be resolve by
investing in training and development for the employees Take genuine
interest in your employees. If employees feel that the company cares
for their wellbeing then they will be more confident and motivated in
working in the company. A company should also set clear goals. If an
employee knows and fully understands what it is they are working
towards, then it will be easier for them to plan and manage their time
in order to achieve their goal. They wouldn’t feel that they are wasting
time or doing pointless tasks.

HUMAN RESOURCE MANAGEMENT

 SOUTHERN LUZON STATE UNIVERSITY
Graduate School
College of Business, Hospitality, and Accountancy
MASTER IN BUSINESS ADMINISTRATION

There are different issues regarding the Management and Labor

unions. Negotiating Labor Agreements helps the Management and the
employees to arrive at a mutually acceptable agreement when issues
arise and the management must work through the union to resolve
the issues.
Collective bargaining refers to when the union representing the
workers and the management representing the employer negotiate to
solve the issues at hand. They must arrive at a decision that is
acceptable to both parties.
The first step of the Negotiation process is the Preparation; in
this step both parties shall define three important points. For the
Organization or the employer, they need to determine the maximum
limit, expectation and the desired result. On the other hand, the
union must determine the minimum acceptable limit, expectation and
the most reasonable expectation to get from the management. If there
will be an overlap of both sides this is what we call the bargaining
zone and they will try to negotiate within this area. Second step is the
setting of ground rules. In this part they will set where the negotiation
or meetings will take place, to what issues will negotiation be limited
and if there is going to be a specific procedure if they reach an
impasse. Next part will be the presentations of proposals. Both sides
will explain and clarify their demands. This will be an opportunity in
educating each side. Bargaining will be the part where they will
discuss potential compromises and this will create an agreement that
is both acceptable to both sides. The last part of the negotiation
process is the final agreement, where the agreement will be put in
writing and signed by both sides.

HUMAN RESOURCE MANAGEMENT

 SOUTHERN LUZON STATE UNIVERSITY
Graduate School
College of Business, Hospitality, and Accountancy
MASTER IN BUSINESS ADMINISTRATION

There are barriers in negotiation and this might result to an

impasse or where reaching an agreement is believe to be impossible.
There are ways or tolls where they can overcome these barriers. The
most popular is the strike where the employee will refuse to work and
may use picketing or marching with signs explaining the reason of
their strike to draw out sympathy from other people. There are also
methods that the employer use during an impasse and one of it is
lockout. This is where the employer will deny employees access to the
workplace.
As a person that isn’t in the Human Resource Management field,
I can now comprehend and appreciate the importance of strikes,
boycott etc. in resolving an impasse. It is true that negotiation is a
difficult and tedious process but it is necessary when employees and
employer don’t see eye to eye.

HUMAN RESOURCE MANAGEMENT

 SOUTHERN LUZON STATE UNIVERSITY
Graduate School
College of Business, Hospitality, and Accountancy
MASTER IN BUSINESS ADMINISTRATION

REACTION PAPER IN NEGOTIATING LABOR AGREEMENTS

Employees join a union when they feel dissatisfied with their

work or with the company. Labor union is formed to protect and boost
their rights and interest. When issues arise, the management must
work through the union to resolve the differences. The benefits that
we have today such as, retirement plan, medical insurances, etc. are
the products of the union’s effort to secure for the workers.

Negotiation between the employer and employee can

HUMAN RESOURCE MANAGEMENT

 SOUTHERN LUZON STATE UNIVERSITY
Graduate School
College of Business, Hospitality, and Accountancy
MASTER IN BUSINESS ADMINISTRATION

PREPARED BY:

MR. JUAN DELA CRUZ

HUMAN RESOURCE MANAGEMENT