JOB DESCRIPTION

Post Title CCTV Supervisor

Immediate Team
Service Team
Line manager’s job title
Number of direct reports
Salary and grade
Duration of role and hours
Location
Employing council
Probationary period
Notice period
CRB check required
Annualised hours apply
Job description updated
Community Safety (CCTV)
Legal and Democratic
Shared Community Safety Team Leader
Six
South grade 4, starting salary £21,877 per annum
Permanent and full time post (shift pattern covering 24 hours a
day averaging 37 hours per week)
Abingdon Police Station, Abingdon Oxon (with one day per
week at SODC/VWHDC offices)
Vale of White Horse District Council
6 months
1 month
No (the successful applicant will be subject to a vetting
procedure by Thames Valley Police. This must be successfully
completed before the person commences employment).
Yes
October 2012

Job purpose
To manage and oversee the activities of the South and Vale CCTV System efficiently and
effectively in accordance with Council’s systems and procedures.

To provide overall operations and monitoring of CCTV systems as part of the councils
commitment to community safety and to maintain and further develop linkages with external
agencies in relation to CCTV matters. To forward plan all aspects of staffing, maintenance
and CCTV related enquiries.
Main duties and responsibilities
• line management of the CCTV Operators to ensure the efficient working of the control
room. Ensuring that all work is undertaken in compliance with the operating
procedures, current legislation and the codes of practice. Including performance
reviews and 121 meetings, task and time management, training and recruitment.

• administration of all staffing matters for the control room. Including the preparation of
the monthly shift rota (ensuring sufficient coverage during periods of sickness and
annual leave) and team meetings.

• ensure that the control room and all equipment is maintained satisfactorily at all times
by managing the CCTV maintenance contract, ensuring that faults are remedied within
the terms of the contract and holding regular contract management meetings to ensure
contract compliance.

• ensure the accurate recording of all events and actions monitored from within the

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 control room. Including the maintenance of daily logs.

• occasional monitoring of CCTV cameras to provide shift cover/additional support when

operationally necessary (e.g. busy times, staff absence).

• keep the management information system up to date and produce monthly/quarterly

performance reports, as required.

• interface with ‘partners’ in order to ensure that service level agreements are achieved
(Thames Valley Police and Town Councils).

• ensure that tapes/discs are stored securely under the Data Protection regulations and
maintain the security of the control room environment.

• maintain close links with the Police Control Room supervisor ensuring appropriate
information is passed on by control room staff. Ensure that staff provide appropriate
image-transfer to the police control room when circumstances dictate in order to
ensure they have the necessary information to resource and manage incidents.

• maintain close links with the Police Area Intelligence Office in order to possess up to
date information about town centre activity and share your own information. Ensure
that where possible staff attend daily police briefings when required.

• to understand and comply with the requirements of legislation that govern CCTV
operations in order to maintain the security and integrity of the South and Vale CCTV
System.

• to attend Crown and Magistrates Court as a witness if necessary and to give evidence.

• to assist in the delivery of the objectives set out in the service and implementation
plan.

• to undertake all such duties and take on any other responsibilities as determined by
the Shared Community Safety Team Leader which are commensurate with the nature
of the post.
Additional information
• This job description sets out the main duties of the post at the date when it was
completed although it does not include or define all tasks which the post holder may be
expected to carry out. The duties may vary from time to time without changing the
nature of the post or the level of responsibility and the post holder may also be
required to carry out any other duties appropriate to the grading of the post.

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 PERSON SPECIFICATION
Qualifications Essential Identified
or by
Desirable
A Level’s or equivalent qualification or relevant experience E Certificates
Security Industry Authority (SIA) CCTV Operators License or E and
the supervisor will need to have passed the appropriate CCTV application
Operators course within three months of being appointed. form

Experience, skills and knowledge Essential Identified

or by
Desirable
Good interpersonal skills including the ability to act with tact, E Application
sensitivity and diplomacy. form, pre-
Experience of supervising staff. E interview
Ability to monitor, maintain and improve present systems and E assessment
practices. s and
Ability to learn and be adaptable to changes in procedures and E interview
technology.
Proven ability to assess and react quickly to situations as they E
unfold.
Working knowledge of IT (Basic Microsoft Word & Excel). E
Experience of project management. D
Previous knowledge of working within a relevant environment, D
preferably CCTV

Personal qualities Essential Identified

or by
Desirable
Ability to work flexible hours on a 24 hours per day 365 days per E Application
year shift pattern including weekends and bank holidays as form, pre-
required. interview
Ability to lead and motivate a team. E assessment
Strong customer focus E s and
Proven ability to maintain confidentiality at all times. E interview
Enthusiastic and self motivated. E
Ability to act corporately in all circumstances. E
Displays accountability and responsibility. E
Ability to work under pressure to meet deadlines and to cope E
with disturbing incidents calmly.
Methodical and well organised E
Positive ‘can do’ attitude and able to use initiative. E
The successful applicant will be subject to a vetting procedure E
by Thames Valley Police. This must be successfully completed
before the person commences employment.

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Additional information Essential Identified
or by
Desirable
Full driving licence and access to a vehicle or the ability to travel E Certificates
to and from work during unsociable hours when public transport and
may not be accessible. application
form

BENEFITS

Annual leave 23 days per annum, increasing to 28 days after five years local
government service. In addition, time is given off between
Christmas and New Year.
Pension Final salary pension scheme.
Annualised hours Our annualised hours scheme offering flexible working applies to
the majority of roles (allowing for operational needs)
Other benefits include Childcare vouchers
Cyclescheme
Free parking
Contributory medical schemes and wellbeing appointments