Aspire HR Solutions

A SUMMER INTERN REPORT

Submitted by

NAYANA PAULSON
ASI 18 MBA 82

in partial fulfilment of Summer Internship for the award of the degree

of

MASTER OF BUSINESS ADMINISTRATION

APJ Abdul Kalam Technological University

Adi Shankara Business School, Ernakulam

August, 2019
Declaration

I Nayana Paulson, MBA student of ASIET, Kalady, do hereby declare that this report
entitled ‘A SUMMER INTERNSHIP REPORT AT ASPIRE HR SOLUTIONS, PETTA,
TRIPUNITHURA’, submitted in partial fulfilment for the degree of Master of Business
Administration, is a record of bonafide work done by me under the guidance of Prof. Dr. S.G.
Bhat, ASIET, Kalady, I further declare that this report has not previously formed the basis for
the award of any titles of recognition.

PLACE: KALADY NAYANA PAULSON

DATE:
Acknowledgement

First and foremost, I obliged to the Almighty, who showered upon us with the blessing and
gave me health and knowledge to complete this summer internship program successfully.

I take this opportunity to express my gratitude and indebtedness to the Principal, Prof. Dr.
DORAIRANGASWAMY, ASIET, Kalady. For providing guidance, help and suggestions
for the successful completion of the internship report.

I express my heartfelt thanks to Dr. NARESH S WARRIOR, HOD of ASIET, Kalady, for
his valuable suggestion and support to complete my internship.

I also express my gratitude to my faculty guide Dr. S.G. Bhat, faculty, department of
management studies, ASIET, Kalady.

I also express my sincere thanks to my Organization guide Mrs. Joshila Ramesh, Aspire HR
Solutions, Petta Tripunithura, for her help and support to complete this organization study.

Last but not the least; I would like to thank our friends who were a source of support and
encouragement for successful completion of the report.

PLACE: KALADY NAYANA PAULSON

DATE
TABLE OF CONTENTS

Chapters Title Page Number

1. Introduction
Chapter 1
1.1Objective
Introduction
1.2 Industrial Analysis

2.1 Company Profile

Chapter 2 2.2 Mission and Vision
Organizational Analysis

3.1Organization Structure
Chapter 3
Positioning Of The Intern
&His/her Role 3.2 Duties and responsibilities
assigned to the intern

4.1 Weekly Activity

4.2 Contribution Of the intern

Chapter 4 Details Of Internship
to the organization

4.3 Learning From The

Organization

Chapter 5 5.1 Conclusion

Bibliography
Chapter-I: Introduction
Aspire HR Solutions is a job consultancy in Tripunithura. It was established in 2011 by
Joshila Ramesh, founder and manager of the Aspire HR Solutions. Over the past 8 years,
Aspire Group has developed intense capabilities in several functional and speciality segments
and has emerged as the chosen partner in several innovative and path breaking initiatives
undertaken by various stakeholders around Cochin, Kerala. Strong commitment to high
quality professionalism, comprehensive capabilities across varied segments of disciplines,
proactive and continuous learning in ever changing global environment and ability to
conceive innovative strategies and provide comprehensive support in executing such
strategies distinguish and provide the competitive edge in ensuring the growth.

The main activities of Aspire HR Solutions are:

 Providing assistance in HR Placements for both company as well as job seekers.

 Providing assistance for:
 e-Learns
 Contract staffing solutions
 HR Statutory services
 Career guidance for fresher, training for experienced candidates in different
sector.

The summer internship program was done for the period of 45 days in Aspire HR Solutions, a
job consultancy in Petta, Tripunithura. The area of internship specialisation was HR. Since, it
is a job consultancy, I was supposed to the recruitment process. Apart from the functions of a
job consultancy, they also conduct various trainings such as HR Statutory workshop,
trainings for various languages, e-Learns, etc.
1.1 Objective:

The overall objective is to conduct a study on organizational structure of Aspire HR

Solutions. The following are the specific objectives of the study:
 To understand the role of HR executive in the organization with respect to the duties
and responsibilities.
 To understand the different business operations carried out in the organization.
 To work as an intern and to get familiarized in HR, Marketing and Finance functions
of the company.
 To know the working methods and techniques of the organization.
1.2 Industry Analysis

Recruitment agencies fall under the industry of human resource management. Recruitment is
a core function of human resource management and the primary goal of recruitment agencies
is to attract, shortlist, select and supply candidates to organisations for further screening
process.

Human resources is the department or division of a business, corporation, or organization that

manages all aspects related to its personnel, including recruiting employees, training and
career development, overseeing compensation packages, managing benefits plans, and other
duties that serve to maximize a company's business and its employees' satisfaction with their
jobs. Simply, the function of the human resources industry is to produce competent personnel
and to keep employees productive. More than 800,000 people work in human resources and
related fields today.

As an increasingly large portion of the U.S. economy has come to depend on service
industries—businesses in which the main product is not an item sold in a store but rather is a
set of actions performed for a client by the business's employees—the growth of the human
resources (HR) industry has increased proportionally. Meeting these increased demands has
resulted in the field of human resources evolving from its early role whose primary
responsibilities included hiring and training workers, managing a company's payroll, and
dealing with labour issues to now being charged with a broader, more conceptual, and
strategic set of responsibilities that may include setting up job classifications and employee
benefits systems or working with top management to develop plans to optimize use of
company employees. In large, multinational corporations, an international human resources
department is often created to meet the needs of U.S. citizens working in foreign countries, as
well as people from other countries working in the United States.

Human resources professionals are generally employed in one of two major areas: large or
medium-sized companies in any kind of industry; and personnel consulting firms that help
other companies find qualified employees, both on a permanent and temporary basis. The
organizations with many employees, whether a bank, oil company, or fast food restaurant,
need personnel specialists. Employment agencies, executive placement services, temporary
help services, labour contractors, and registries for chauffeurs, household workers, models,
nurses, ship crews, and teachers also need HR professionals.
Human resources encompasses a variety of jobs, including human resources generalists,
employment and placement managers, employer relations representatives, personnel
managers, industrial relations directors, job-development specialists, job analysts,
compensation managers, training instructors, benefits managers, employee health-
maintenance specialists, mediators, and employment, placement, and recruitment specialists.
Other occupations in HR include ergonomists, employment firm workers, and career and
employment counsellors and technicians.
Chapter-II Organizational Analysis

2.1 Organizational Profile

Aspire HR Solutions is a job consultancy in Tripunithura. It was established in 2011 by

Joshila Ramesh, founder and manager of the Aspire HR Solutions. Over the past 8 years,
Aspire Group has developed intense capabilities in several functional and speciality segments
and has emerged as the chosen partner in several innovative and path breaking initiatives
undertaken by various stakeholders around Cochin, Kerala. Strong commitment to high
quality professionalism, comprehensive capabilities across varied segments of disciplines,
proactive and continuous learning in ever changing global environment and ability to
conceive innovative strategies and provide comprehensive support in executing such
strategies distinguish and provide the competitive edge in ensuring the growth.

The main activities of Aspire HR Solutions are:

 Providing assistance in HR Placements for both company as well as job seekers.

 Providing assistance for:
 e-Learns
 Contract staffing solutions
 HR Statutory services
 Career guidance for fresher, training for experienced candidates in different
sector.

The summer internship program was done for the period of 45 days in Aspire HR Solutions, a
job consultancy in Petta, Tripunithura. The area of internship specialisation was HR. Since, it
is a job consultancy, I was supposed to the recruitment process. Apart from the functions of a
job consultancy, they also conduct various trainings such as HR Statutory workshop,
trainings for various languages, e-Learns, etc.

Aspire HR Solutions is a service oriented organization. Sine, the organization is a job

consultancy; it functions in the area of HR. Hence, the capital of the organization is the
Human Capital. The organization is having a lean structure rather than hierarchical. It is a
woman run single owner entrepreneurship.
The organization has an annual income of 20-25 Lakhs till now. The income is mainly
generated through the training provided.
Their main Marketing strategy is by conducting walk-in drives in many companies like
Wipro, by conducting job fairs, through Social Medias and also by participating in various
activities conducting in public places like Lulu during the festive seasons.

Recruitment and selection process of aspire hr solutions

Evaluating the abilities of a human being is an extremely difficult task. This fact has not
entirely prevented the use of various techniques of quick appraisal, some of which are well
organized can be called “pseudoscience”. Among such practices are phrenology (skull
protrusions), physiognomy (facial features), astrology (birth date), pigmentation, and
graphology (hand writing).

Most people do not consciously practice any of these pseudoscience, but many have favourite
techniques of their own. We must emphasize that there is no easy shortcut to the accurate
evaluation of a human being under any circumstances. The length and complexity of the
modern selection procedure are tangible evidence of this fact.

Recruitment or manpower selection process is the first step in the employment of labour and
the methods through which labour is brought into industry has much to do with the ultimate
success or failure of such employment. Despite tremendous unemployment it is not easy to
find the right type of labour.

Careful recruitment of employees is particularly important in India for two reasons: first,
under the existing legal conditions, when an industrial worker is discharged, and industrial
dispute can be raised the by the workman in regard to such discharge and the labor court.
Such disputes would determine whether the termination of service was justified and to order
reinstatement if such order was appropriate.

As a precaution against unreasonable discharge by way of punishment, certain rules of

procedure are required to be strictly followed by the employees before the order of discharge
is passed. Failure to carry out this procedure undermines the case if it goes to an Industrial
Court.

Secondly, the chances of mismatching the job and the person are much hire in India, under
the present labor market conditions in India, the employee’s choice is very much limited and
he will accept any job irrespective of his suitability. Under these conditions, the pressure to
properly match man to job is only one- side, that is, from employer’s side only.
Recruitment and selection refers to the chain and sequence of activities pertaining to
recruitment and selection of employable candidates and job seekers for an organization.
Every enterprise, business, start-up and entrepreneurial from has some well-defined
employment and recruitment policies and hiring procedures. The human resources
department of large organization, businesses, government offices and multilateral
organizations are generally vested with the responsibilities of employee recruitment and
selection.

Recruitment can be defined as searching of an obtaining a pool of potential candidate with

the desired knowledge, skills and experience to allow an organization to select the most
appropriate people to fill job vacancies against defined position descriptions and
specifications.

The purpose of the recruitment process is to find the widest pool of applicants to provide the
greatest opportunity to select the best people for the required roles in an organization.

Acquiring the best applicants for a role can be a competitive advantage for the organization
where as ineffective recruitment and selection can result in enormous disruption, reduced
productivity, interpersonal difficulties and interruptions to operations, customer service and
long term costs.

Once a pool candidate has been identified through the recruitment process the most
appropriate candidate, or candidates are identified through a selection process including but
not limited to interviewing reference checking and testing. The purpose of the selection
process is to ensure that the best person or people are appointed to the role or roles using
effective, fair and equitable assessment activities.
Recruitment process of aspire hr solution

2.2 Mission and Vision

Vision

To become a leading service consultancy firm, offering quality satisfaction and value to the
clients.

Mission
 To influence, inspire and touch lives.
 To strive towards making success stories and helping people envision bright future
using the professional services.
The major services of Aspire HR Solutions are:
1. Recruitment of manpower
2. Various trainings such HR Statutory workshops, e- Learns, etc
SWOT Analysis

Strengths
 Reputation and credibility
 Good customer relation
 Wide marketing network
 Efficient personnel administration that bridges the employee-employer relation
unconditionally.
 Intensive training for the candidates looking job in the field of HR, Accounts, etc.
Weaknesses
 Lack of employees
 No employee grievance system
 Weak motivation
 Outdated contacts of candidates

Opportunities
 Increase in the number of unemployed graduates
 Increasing overseas market
 Creating an application like that of Indeed, Internshala, etc.

Threats
 High competition from the competitors
 Free mobile applications for applying jobs
Chapter-III- Positioning of the Intern & her role

The summer internship program was done for the period of 45 days in Aspire HR Solutions, a
job consultancy in Petta, Tripunithura. The area of internship specialisation was HR. Since, it
is a job consultancy, I was supposed to the recruitment process. Apart from the functions of a
job consultancy, they also conduct various trainings such as HR Statutory workshop,
trainings for various languages, e-Learns, etc.

3.1 Organizational Structure

Aspire HR Solutions is a service oriented organization. Sine, the organization is a job consultancy; it
functions in the area of HR. Hence, the capital of the organization is the Human Capital. The
organization is having a lean structure rather than hierarchical. It is a woman run single owner
entrepreneurship

3.2 Details about the role of the intern and the various duties and
responsibilities assigned within the organization:

(a) Duties and responsibilities assigned to the intern

 To study about and work in the organization.

 To collect the requirements and payment mode from the clients.
 To post the requirements and updated dates of workshop in Social Medias.
 To sort out the candidates and send their mails to the respective client.
 To collect the registration form from the candidates and to schedule the interview.
 To verify whether the payments are made or not.

(b) Department allotted and reporting to whom

The department allotted was HR department. At the end of the day, the intern is supposed to
report the activities that have completed in a day to both the Manager and the HR Executive.
They make the interns participate in the procurement of requirements from clients,
procurement of candidates, sorting of the candidates, scheduling of the interview and also the
verification about the payment was completed or not.
 (c) Brief detailing about the whole internship

I started my internship on 1st July, 2019. From the 1st day own wards, I was supposed call the
clients and collect the job requirements from them and feed that data’s in the Microsoft Excel
sheet. The same procedure is to be done after collecting the feedback from the candidates.
After collecting the requirements from the clients, I have to post them on Social Medias and
then sort out the resumes of the candidates from them. Then, I have to edit that resumes by
removing the personal details and I was supposed to send that to the respective clients. Then,
after receiving the positive response for the resumes from the clients, I have to send the
original resume to the clients. Then, I have to inform the shortlisted candidates and make
them register if they haven’t done that yet, then collect the fee for scheduling the interview.
The fee may vary depending upon the salary the client is offering them.
After the interview, I was supposed to collect the feedback from the client and the candidate
regarding the interview. And if the candidate got placed, I want to make sure that the
complete payment is done by the client as well as the candidate.
These are all the procedures that come under recruitment. When I’m supposed to take e-
Learns, the whole story is different. In e-Learns, I have to take the computer class or class
about social media to the respective client for the fixed time duration. Then I have to report to
the Manager and HR Executive about the time up to which the class was conducted and also
about the topics covered. The fee is charged to the candidate depending upon the time and the
modules.
These all are whole brief details about my internship program.
Chapter-IV: Contributions and Learning

4.2 Contribution of the intern to the organization

1. Had given them the idea for starting a new project, which is now their new project to
be launched soon.
2. Created a new layout for the organization, so that it makes the organization looks
more professional and more spacious.
3. Had collected and given the registration amount from 2 candidates.
4. Increased their number of candidates and clients by candidate and client friendly
calling.

4.3 Learning’s from the internship

Internship helped me to make connections, build relationships, and perfect my time

management skills and to learn more about my future career goals and of course, I gained a
valuable experience. I’ve learned:
 To deal with the clients and the customer.
 To sell jobs through the Social Medias.
 To do the candidate screening process.
 To schedule the interview.
 To behave in an organization.
 To conduct e-Learns.
Chapter-5: Conclusion & References

5.1 Conclusion
Aspire HR Solutions is a job consultancy in Tripunithura. It was established in 2011 by
Joshila Ramesh, founder and manager of the Aspire HR Solutions. Over the past 8 years,
Aspire Group has developed intense capabilities in several functional and speciality segments
and has emerged as the chosen partner in several innovative and path breaking initiatives
undertaken by various stakeholders around Cochin, Kerala. Strong commitment to high
quality professionalism, comprehensive capabilities across varied segments of disciplines,
proactive and continuous learning in ever changing global environment and ability to
conceive innovative strategies and provide comprehensive support in executing such
strategies distinguish and provide the competitive edge in ensuring the growth.

The main activities of Aspire HR Solutions are:

 Providing assistance in HR Placements for both company as well as job seekers.

 Providing assistance for:
 e-Learns
 Contract staffing solutions
 HR Statutory services
 Career guidance for fresher, training for experienced candidates in different
sector.

The summer internship program was done for the period of 45 days in Aspire HR Solutions, a
job consultancy in Petta, Tripunithura. The area of internship specialisation was HR. Since, it
is a job consultancy, I was supposed to the recruitment process. Apart from the functions of a
job consultancy, they also conduct various trainings such as HR Statutory workshop,
trainings for various languages, e-Learns, etc.

The organization has an annual income of 20-25 Lakhs till now. The income is mainly
generated through the training provided.

Their main Marketing strategy is by conducting walk-in drives in many companies like
Wipro, by conducting job fairs, through Social Medias and also by participating in various
activities conducting in public places like Lulu during the festive seasons.
5.2 References

 www.aspiregroup.in
 https://www.vault.com/industries-professions/industries/human-resources
 https://www.google.com/search?q=swot+analysis&source=lnms&tbm=isch&sa=X&v
ed=0ahUKEwi2xYWgjo_kAhUZmI8KHctXCb4Q_AUIESgB&biw=1348&bih=647#
imgrc=asg_V7OmBeri0M: