CURRICULUM VITAE

Name: Ganesh D. Gaikwad

Present Address: - Mobile No: - 91+9975774358

C/O Mr.Mandrupe
S.No 77/A
Hingne Mala
Sasane Nagar ,
Hadapsar Pune -28 Email ID:-ganesh.gaikwad11@gmail.com
.

Career Objectives:-

To improve skills & knowledge for success of organization, where I constantly learn about new technology
& deliver the solution of problem.

Educational Details:

Sr no Exam Year Board / University Result

1) MCM(Master in Computer 2007-09 Pune Second Class
Management)
2) BA 2006-07 Pune Higher Second
Class
3) HSC 2003-04 Pune First Class
4) SSC 2002-03 Pune First Class

IT Projects Latest First

Academic Project
Project Name : Fixed Deposit System
Location : Pune
Role : Programmer
Client : Shree Jai Bhavani Sahakari Bank Ltd Hadapsar Pune-28
Skills Used : Vb.Net
Backend Database : MS Access
Profile: The project is basically meant to computerize the whole Fixed Deposit account and transactions. The
system is built for to gain accuracy, processing speed, data consistency, integrity better error handling and
availability status. The proposed system stored the data systematically and the data can be easily retrieved in
less time.

Features of the Project

• To store the data centralized.

• To provide security and avoid frauds.
• For management to take important decision report is necessary.
• Updation of data can be done automatically.
• To improve accuracy and to make procedure speedly.
• Computerization prevent user from entering wrong data

Work Experience:

Organization: Tata Business Support Services Ltd .Kalyaninagar Pune: 14.

Designation: Customer Support Executive

Job Experience: 12th Aug to till date.

Job Profile:

1) To handle the ILL, DLC and MPLS Leased Line.

2) To solve the problem of customer online.
3) Trouble Shoot the customer as well as understand the problem of customer
and solve it within SLA.
4) Coordinate with the local team of state and arrange the engineer at customer location.
5) To handle the top Corporate customer queries of ILL, DLC and MPLS customers.
6) To provide the soft loop from towards the customer end router and find out the exact problem
and resolved within SLA.
7) TTSL Deals with the Organization like TCL(Tata Communication) which is the world’s largest
Internet service provider as well as Bharti Airtel which is the India’ s one of the largest Telecom
and MTS are the our top most customer.
8) Support to the customer via Email as well telephone.
9) Working on the Microsoft Outlook.
10) Generate the link utilization report of ILL customer on daily, weekly and Monthly basis.
11) Monitor the FMS toll.

M.C.S.A.Training from A.T.S InfoTech D.P. Road, Pune.

Networking Skills

• Installing & configured of personal computer.

• Installation & troubleshoot application software (Like, Visual Basic, Oracle, Java)
• Installation and troubleshooting in windows98, 2k, Xp, vista, 2k3 server
environments.
• Knowledge about OSI layer, Topology’s, IP address & Network Device’s.
• Installation and configuration of Windows Server 2003
• Knowledge of Active Directory (Trust relationship between domains, Group
Policies, DFS), DNS & DHCP & Configured DNS & DHCP Server.
• Knowledge of Vmware O.S.
• Installed Local & network printer.
• Installation and configuration of Microsoft Outlook.
• Installation and configuration of Exchange Server 2003

Hobbies and Interest:-

1 Playing cricket.

2 Listening Music.

Personal Details:-

Name Ganesh Dagdu Gaikwad

st
Date Of Birth 31 May 1986
Permanent Add. A/P Alegaon(BK)
Tal Madha
Dist Solapur
PinCode-413212
Email Id ganesh.gaikwad11@gmail.com
Contact number 91+9975774358
Languages known English, Hindi and Marathi
Nationality Indian.
Gender Male

Ganesh D Gaikwad .
Place: - Pune
Date