Republic of the Philippines

Department of Education
Region VIII
Schools Division of Samar
OSMEÑA NATIONAL HIGH SCHOOL
Osmeña, Marabut, Samar
SCHOOL ID: 303614

LEARNING COMPETENCY DIRECTORY (LCD)

FOR SCHOOL YEAR 2019-2020

QUARTER : 1ST QUARTER

SUBJECT : FOOD AND BEVERAGE SERVICES GRADE : G12-COOKERY

TOPICS/ DATE/S OF REFERENCE & PAGE

COMPETENCIES ACTIVITY/IES REMARKS
CONTENTS DELIVERY NO./CODE
Food Service Operations LO 1. Take table reservations TVL_HEFBS-12AS-Ia-
 Lecture Proper b-1
Reservation Process 1.1 Answer inquiries promptly, clearly and and discussion
accurately  Perform a June 3-4, 2019
Telephone Ethics reservation
1.2 Ask pertinent questions to complete the through telephone
details of the reservations conversation

 Fill out the

1.3 Record reservation data on forms reservation form
accurately based on establishment’s  Watch a video
standards presentation on
the reservation June 6-7, 2019
1.4 Repeat and confirm details of the through telephone
reservations with the customer call

1.5 Provide additional information about the

food service establishments
 Republic of the Philippines
Department of Education
Region VIII
Schools Division of Samar
OSMEÑA NATIONAL HIGH SCHOOL
Osmeña, Marabut, Samar
SCHOOL ID: 303614

Preparation of service LO 2. Prepare service stations and equipment
equipment / utensils and
supplies
Basic types of tableware
Station Mise-en-place
Cleanliness and condition
of equipment / utensils,
furniture and supplies
Legislation on OH & S and
food hygiene
 Lecture proper and TVL_HEFBS9-12AS-
discussion Ic-d-2
2.1 Stock supplies necessary for service  Familiarize the June 10, 2019
different tableware
2.2 Clean, wipe and put tableware and dining  Perform Mise-en-
room equipment in their proper places place
2.3 Check the cleanliness and condition of  Lecture proper and
all tables, tableware and dining room discussion June 11, 2019
equipment
2.4 Fill water pitchers and ice buckets  Perform in June 13, 2019
cleaning the
2.5 Refill condiments and sauce bottles and equipment and / or
wipe, clean and dry the necks and tops of utensils used in June 14, 2019
the bottles the dining area
2.6 Promote special tent cards and similar  Make tent cards or June 17, 2019
special displays table tents
2.7 Check equipment and prepare for service

2.8 Apply food hygiene and occupational  Lecture proper and

health and safety measures discussion June 19, 2019

General rules in laying LO 3. Set-up tables in the dining area TVL_HEFBS9-12AS-

covers / table set-up  Lecture proper and Ie-f-3
3.1 Set table according to the standards of discussion
Different napkin folding the food service establishment  Perform Ala carte,
styles Formal and
3.2 Set covers correctly according to the Informal table June 20, 2019
Table skirting styles predetermined menu setting

3.3 Wipe and polish tableware and glassware  Watch video

before they are set up on the table presentation
June 21, 2019
 Perform napkin
folding
 Republic of the Philippines
Department of Education
Region VIII
Schools Division of Samar
OSMEÑA NATIONAL HIGH SCHOOL
Osmeña, Marabut, Samar
SCHOOL ID: 303614

3.4 Fold properly and laid cloth napkins on

the table appropriately according to napkins
folding style
3.5 Skirt properly buffet or display tables  Watch video
taking into account symmetry, balance and  Perform table
harmony in size and design skirting June 24-25, 2019

Banquet set-up styles LO 4. Set the mood / ambiance of the dining area TVL_HEFBS9-12AS-
Ig-h-4
4.1 Adjust light according to the time of the
day  Lecture proper and
discussion
4.2 Arrange tables, chairs and other dining  Watch video June 27, 2019
room furniture to ensure comfort and
convenience of the guest

4.3 Play appropriate music when applicable

 Group activity June 28, 2019
4.4 Clean and dry floors / carpets

4.5 Adjust air conditions or cooling units for

the comfort of the guest  Lecture proper and
discussion
4.6 Set up decorations according to the July 1, 2019
theme or concept of the dining room

Sequence of food service LO 1. Welcome and Greet Guests  Lecture proper and TVL_HEFBS9-12GO-
discussion IIa-b-1
Welcoming and greeting 1.1 Acknowledge guests as soon as they  Film Viewing
guest’s procedure arrive  Perform July 2, 4 and 5
1.2 Greet guests with an appropriate welcoming and
welcome greeting guests
1.3 Check the details of reservations based
on established standard policy

Procedure and rationale in LO 2. Seat the guests  Lecture proper and TVL_HEFBS9-12GO-
seating the guests discussion IIc-d-2
 Republic of the Philippines
Department of Education
Region VIII
Schools Division of Samar
OSMEÑA NATIONAL HIGH SCHOOL
Osmeña, Marabut, Samar
SCHOOL ID: 303614

2.1 Escort and seat the guests according to  Watch video about
table allocations procedure in
seating the guests July 8-19, 2019
2.2 Utilize tables according to the number of  Group activity
parties

2.3 Seat guests evenly among stations to

control the traffic flow of guests in the dining  Perform the
room procedures in
seating and
2.4 Open cloth napkins for the guests when escorting the
applicable guests July 11-12, 2019

2.5 Serve water when applicable according to

the standards of the food service facility
Order taking procedures LO 3. Take food and beverage orders TVL_HEFBS9-12GO-
 Lecture proper and IIe-f-3
Basic menu types discussion
3.1 Present menu to customers, take orders
 Film viewing July 15, 2019
Select appropriate completely, and take note of the special requests  Demonstration
tableware and cutlery for
the chosen menu 3.2 Repeat back orders to the guests to confirm  Group activity
July 16, 2019
items

3.3 Provide and adjust tableware and cutlery  Lecture proper and
appropriate for the menu choices in accordance discussion July 18, 2019
with established procedures
Workflow structures LO 4. Liaise between kitchen and dining areas TVL_HEFBS9-12GO-
within food and beverage IIg-h-4
service location 4.1 Place and send orders to the kitchen  Lecture proper and July 19, 2019
promptly discussion
Product and service  Layout making of
knowledge 4.2 Check quality of food in accordance with different July 29, 2019
established standard restaurants
Communication and
interpersonal skills 4.3 Check tableware for chips, marks,  Lecture proper and July 30, 2019
cleanliness, spills and drips discussion

Tray and plate carrying
techniques
Duties and responsibilities
of food service team
Prepared by:
RASEL B. AMAMAG
Subject Teacher
Republic of the Philippines
Department of Education
Region VIII
Schools Division of Samar
OSMEÑA NATIONAL HIGH SCHOOL
Osmeña, Marabut, Samar
SCHOOL ID: 303614
4.4 Carry out plates and / or trays safely  Individual activity August 1, 2019
4.5 Advise promptly colleagues regarding  Lecture proper and
readiness of items for service discussion August 2, 2019
4.6 Relay information about special requests,  Lecture proper and
dietary or cultural requirements accurately to discussion August 5, 2019
kitchen where appropriate
4.7 Observe work technology according to
 Lecture proper and
establishment standard policy and procedure August 6, 2019
discussion
Checked by: Approved by:
JITKA TISHA A. JADMAN ZALDY A. TABUGOCA
Master Teacher/Head Teacher School Head