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Business Process Re-Engineering – 1

Filed Under : Business Process Re-Engineering by scdlpapers
Jul.11,2010
Process Management? Process Improvement Case
Not without pro per softwa re! Se e dem o: Study: Advertiser Satisfactio n & R evenue
www.Q PR.co m Growth
www.SixSigm aIQ .com
True/False
Question Six Sigma Consulting
Value statement is a snapshot of what an organization wants to be. Consultancy India. Trust
our expertise to enhance
Correct Answer
your business
False forum.benchmarksixsigma.com
Your Answer
False Business Process [BPM]
Solution for managing
Multiple Choice Single Answer departmental and
Question enterprise business
From a process view point, highest priority in an organization is given to : processes
softexpert.com/process-management
Correct Answer
Satisfaction of customer
Your Answer Trained & Accredited
Relationship Mgrs to help
Satisfaction of customer
you plan your Finances &
Manage your Wealth.
Select The Blank HSBC.com/HSBC-Premier
Question
In Micro level reengineering, the performance focus is ________.
Correct Answer Process Management?
Financial Not without proper
Your Answer software! Contact us:
scdlpapers.in/…/business-process-re-eng… 1/14
www.QPR.com
Manpower
Select The Blank SAP Certification @

Question NIIT
Objectives are characterized by ________ things. Enrol in 4 weeks SAP
Correct Answer Program. Build yourself a
Four better Career.
NIIT.com/SAPeducation
Your Answer
Three
Multiple Choice Multiple Answer

Question
The Top Management should also ensure the support of :-
Correct Answer
Senior Managers , Stakeholders , Associates
Your Answer
Senior Managers , Stakeholders
Multiple Choice Single Answer

Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes
True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True

Question
The Narasimham Committee for restructuring has dealt in :-
Correct Answer
Banking Sector
Your Answer
Banking Sector
Select The Blank

Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
Your Answer
PTM

Question
Managing E-Processes consists of :-
Correct Answer
ERP , E-Commerce , E-Governance
Your Answer
ERP , E-Commerce , E-Governance

Question
Select the Operating Systems from the following :-
Correct Answer
Unix , Windows NT , IBM MVS
Your Answer
Unix , Windows NT , IBM MVS
True/False
Question
Empowered employees can take decisions with speed.
Correct Answer
True
Your Answer
True
Select The Blank

Question
________ BPR methodology has a source as “Academics”.
Correct Answer
Daven port
Your Answer
Hammer/Champy
True/False
Question
A vision statement defines the future direction of the organization.
Correct Answer
True
Your Answer
True

Question
Types of redesign Principles & Tactics are :-
Correct Answer
Restructuring & reconfiguring around processes , Changing information flows around
processes , Changing knowledge management around processes
Your Answer
Restructuring & reconfiguring around processes , Changing information flows around
processes , Changing knowledge management around processes
Match The Following

Question
Correct Answer
Your Answer
MIS
Management Information System
Management Information System
Role A
Strong Facilitator
Strong Facilitator
Role B
Team Member
Team Member
Role C
Subject Expert
Subject Expert

Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process

Question
Which are the objectives of business systems planning study?
Correct Answer
Determination of information system priorities , Managing systems resources to
support business objectives
Your Answer
Determination of information system priorities , Managing systems resources to
support business objectives

Question
Print Media Clippings are produced by :-
Correct Answer
Media Partners
Your Answer
Media Partners

Question
Characteristics of Tactical Information systems are :-
Correct Answer
Thinks about current , Information is in the form of summary , Nature of data is
somewhat unstructural
Your Answer
Thinks about current , Information is in the form of summary , Information used for
goal oriented decision
True/False
Question
The process matrix illustrates process and information system dependencies.
Correct Answer
False
Your Answer
True

Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Process Simplification

Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Product development

Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process
True/False
Question
Financial integration implies that each of the participants has a financial stake in
operations of other participants.
Correct Answer
True
Your Answer
True

Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement
True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True

Question
Narasimham Committee for restructuring was set up to deal with the issue of :-
Correct Answer
Technology Upgradation
Your Answer
Technology Upgradation

Question
When mission, customer base and the environment are properly considered, strategic
planning produces a plan which contains/make great stride forward :-
Correct Answer
A vision to guide decision making , Situation analysis used to develop annual business
plan , Break through objectives
Your Answer
A vision to guide decision making , Situation analysis used to develop annual business
plan , Break through objectives

Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous
improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous
improvement & change management
Match The Following

Question
Correct Answer
Your Answer
ERP Challenge 4
Organizational Intervention
Organizational Intervention
ERP Challenge 1
Change Management
Change Management
ERP Challenge 2
Shifting from Function to Process View
Shifting from Function to Process View
ERP Challenge 3
Faith in Package Software
Faith in Package Software

Question
The flip side of high success potentials is :-
Correct Answer
High project risk
Your Answer
High project risk

Question
ERP life cycle consists of these steps :-
Correct Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility
study & business transformation
Your Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility
study & business transformation

Question
Executives can confirms their commitment to a strategic planning programmed by :-
Correct Answer
Allocating generous funds to program , Allocating assets high ranking , Placing a
higher priority on a given program
Your Answer
Allocating generous funds to program , Allocating assets high ranking , Placing a
higher priority on a given program
Select The Blank

Question
________ BPR methodology has a source as “Consultant”.
Correct Answer
Manganelli/Klein
Your Answer
Hammer/Champy

Question
Who identify the manner in which the organisation will carry out mission?
Correct Answer
Value and beliefs
Your Answer
Value and beliefs

Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance

Question
Inventory Strategy is related to :-
Correct Answer
Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Your Answer
Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Select The Blank

Question
Every system has ________ that defines its scope of activities.
Correct Answer
Boundary
Your Answer
Boundary
True/False
Question
During implementation of re-engineered processes, top management should provide a
support.
Correct Answer
False
Your Answer
False
True/False
Question
Success factor for BPR is ensuring the involvement of the end-users.
Correct Answer
True
Your Answer
True

Question
“A” Categories items in Inventory are :-
Correct Answer
Most Important
Your Answer
Most Important
True/False
Question
Choice of appropriate channel depends upon the type product or services to be
marketed, the volume involved.
Correct Answer
True
Your Answer
True

Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation

Question
Critical questions are to be answered while formulating the :-
Correct Answer
Vision statement
Your Answer
Vision statement
Select The Blank
Question
________ is the starting point for process reengineering efforts.
Correct Answer
Customer identification
Your Answer
Customer identification
Select The Blank

Question
Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer
Velocity Goal
Your Answer
Customer Satisfaction Goal
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1. Business Process Re-Engineering | SCDL Solved Papers & Assignments says:
July 11, 2010 at 10:21 am
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hi pooja im PGDBA student whats up?? poojs y did yu ask this question?
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Business Process Re-Engineering – 1

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