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February 2014
This docum ent is updated frequently. Ensure that you are using the latest version from :
w w w .cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness.html
For questions and comments please use Cisco Business Edition 6000 support community (w w w .cisco.com/go/be6ksupport)
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 1 of 28
Contents
1. Introduction...................................................................................................................................................................3
1.1 Cisco Business Edition 6000 Version 10 Highlights .............................................................................................3
1.1.1 Server Hardw are and Licensing .....................................................................................................................3
1.1.2 Ease of Install and Provis ioning .....................................................................................................................3
1.1.3 User Licensing Enhancements ......................................................................................................................3
1.1.4 Collaboration Applications ..............................................................................................................................4
1.2 Quoting and Ordering Tools ...................................................................................................................................4
1.3 End-of-Sale and Pr oduct Code Change Bulletins .................................................................................................4
2. Getting Started .............................................................................................................................................................4
2.1 Unified Communications Licensing Overview .......................................................................................................4
2.1.1 Cisco User Licensing ......................................................................................................................................4
2.1.2 Cisco User Connect Licensing .......................................................................................................................4
2.1.3 Cisco Unified Wor kspace Licensing ...............................................................................................................5
2.1.4 License Control Mechanis ms .........................................................................................................................6
2.2 Cisco Service and Support .....................................................................................................................................8
2.2.1 Pr oduct Support Services ...............................................................................................................................8
2.2.2 Pr oduct Warranty ............................................................................................................................................8
2.2.3 Cisco Unified Communications Softw are Subscription .................................................................................8
2.2.4 Service Availability by Pr oduct .......................................................................................................................9
3. Ordering Cisco Business Edition 6000 Solutions ................................................................................................10
3.1 Ordering Overview ................................................................................................................................................10
3.1.1 New Systems ................................................................................................................................................10
3.1.2 Upgrades and Migrations .............................................................................................................................10
3.2 Cisco Business Edition 6000 Order ing Wor kflow for New Systems ..................................................................11
3.3 Optional BE6000 Licenses and Offers.................................................................................................................15
3.3.1 Enable Mobile and Remote Access w ith Cisco Expressw ay......................................................................15
3.3.2 Enabling Customer Collaboration w ith Cisco Unified Contact Center Express .........................................16
3.3.3 Enabling Rich Online Meetings w ith the WebEx Meeting Center Service .................................................16
3.4 Additional Features and Applications...................................................................................................................17
3.4.1 Extend Cisco Unity Connection Features ....................................................................................................17
3.4.2 Enable Call Management w ith Cisco Unified Attendant Console ..............................................................17
3.4.3 Enable Emergency Call Routing w ith Cisco Emergency Responder .........................................................18
3.4.4 Enable Advanced Notification w ith Cisco Paging Server ...........................................................................18
3.4.5 Extending the Video Solution w ith Cisco TelePr esence Video Communication Server ...........................18
3.5 Ordering Examples: New Systems ......................................................................................................................19
3.6 License and Softw are Upgrades ..........................................................................................................................21
3.6.1 Unified Communications User License Feature Upgrades ........................................................................21
3.6.2 Unified Communications Softw are Version Upgrades ................................................................................21
3.6.3 Hypervisor License Upgrade ........................................................................................................................22
3.7 Ordering Example: License Feature Upgrade .....................................................................................................23
3.8 Ordering Example: Softw are Version Upgrade ...................................................................................................24
3.9 Migration to Cisco Business Edition 6000 and User Licensing ..........................................................................24
3.9.1 Migration Process With UCSS .....................................................................................................................25
3.9.2 Migration Process Without UCSS ................................................................................................................25
3.9.3 Ordering Migration Licenses ........................................................................................................................26
3.10 Ordering Examples: Migration ............................................................................................................................27
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 2 of 28
1. Introduction
®
Cisco Business Edition 6000 (BE6000) is designed for organizations w ith up to 1000 employees. The solution
offers premium voice, video, mobility, messaging, presence, and contact center features on a single virtualized
platform. These core communication capabilities allow medium-sized businesses to benefit from rich collaboration
tools that improve efficiency and productivity. For more information, please visit: w ww.cisco.com/go/be6000.
This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a
Cisco distributor, reducing cost of entry for small deployments and minimizing lead time.
Before proceeding, please ensure that you are using the latest version of this guide from the follow ing link:
w ww.cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness .html. A specific guide for ordering Cisco
Business Edition 6000 Version 8.6 is also available on this page.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 3 of 28
1.1.4 Collaboration Applications
● New Cisco Unified Contact Center Express promotional bundles are now available w hen ordering License
Starter Bundles.
Cisco Com m erce Workspace is the online tool (w ww.cisco.com/go/ccw ) for creating, managing, and sharing
Cisco product configurations and orders. Promotion registrations may also be managed using Cisco Commerce
Workspace.
Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renew ing service contracts
and subscriptions for Cisco products. Visit w ww.cisco.com/go/cscc for more details and access to the tool.
Partner Central provides tools and resources to help position and sell the BE6000. Detailed information about
®
offerings such as Not for Resale (NFR) and financing from Cisco Capital is also available at Partner Central:
w ww.cisco.com/w eb/partners.
Many product codes used in earlier BE6000 versions have now been announced end-of-sale. If you have ordered
the BE6000 in the past, please ensure that you understand and use the process detailed in this document.
2. Getting Started
2.1 Unified Communications Licensing Overview
UCL is available w ith the follow ing licenses (summarized in Table 1):
● Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for
shared w orking areas. Instant messaging and presence features are also included w here devices are
assigned to a specific user.
● Basic UCL: This license is suitable for desk-based users w ho require a voice-centric communications
solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 4 of 28
● Enhanced UCL: This license offers a richer collaborative experience f or either desk-based or mobile users
w ho require a single device. It includes voice, video, instant messaging, and presence features w hich may
™
be enabled for mobile and remote access using Cisco Expressw ay .
● Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users
w ho require tw o devices. It includes voice, video, instant messaging, and presence features w hich may be
enabled for mobile and remote access using Cisco Expressw ay .
● TelePresence Room: This license enables any Cisco room-based telepresence system.
®
● Voice Messaging (voicemail): Enables voice messaging features for one user w ith Cisco Unity Connection
Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP],
unified messaging, phone, and w eb).
● Standard Edition (CUWL-Std): This license offers a rich collaborative experience for desk-based and mobile
users w ho require multiple devices. It includes voice, video, voice messaging, instant messaging, and
presence features w hich may be enabled for mobile and remote access using Cisco Expressw ay . As an
®
alternative to using the on-premises instant messaging and presence server, a 1-year WebEx Messenger
service subscription may be chosen w ith this license. Business Edition (CUWL-BE) licensing, w hich offers
the same entitlement as CUWL-Std, w ill remain available for purchase w ith version 9.X solutions for a
limited period.
● Professional Edition (CUWL-Pro): This license offers a comprehensive collaborative experience for users. In
addition to the benefits of UWL Standard Edition, each license includes personal four w ay video calling and
WebEx Meeting Center, either as a 1-year Named Host subscription or as a perpetual on-premises license.
Note: Although UWL-Pro licensing may be used w ith the BE6000, it must be ordered separately and is
subject to a minimum order of 50 users per deployment.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 5 of 28
Table 1 and Figure 1 compare Cisco Unified Communications version 10 license types to help determine w hich is
most suitable for any set of requirements. Table 1 illustrates the features that are enabled by each license type.
Figure 1 illustrates the minimum license type required for each Cisco device or client.
License Cisco UCL Cisco UCL Cisco UCL Cisco UCL Cisco UWL Cisco UWL
Essential Basic Enhanced Enhanced Plus Standard Professional
Price $40 $125 $210 $295 $325 $500
User profiles 1 1 1 1 1 1
Number of devices 1 1 1 2 Multiple* Multiple*
IM and presence** or WebEx or WebEx
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 6 of 28
a. Single Fulfillment. When purchasing a BE6000 solution, Unified Communications licenses are
delivered through a single Product Activation Key (PAK) for each order. In the case of the BE6000, all
licenses in a PAK must now be fulfilled at the same time for use w ith one system.
b. Starter Pack Enforcement. Each BE6000 solution is entitled to one license starter pack. Beginning
w ith version 10 licensing, it w ill only be possible to deploy one license starter pack per system.
Note: When ordering license starter packs, ensure that the target system does not already have a starter pack
installed. If it does, none of the licenses delivered in the same PAK w ill be eligible for use w ith that system.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 7 of 28
2.2 Cisco Service and Support
Service Description
SMARTnet (hardware support) ● Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)
● Registered access to Cisco.com for powerful online tools and information
● Next-business-day advance hardware replacement (Additional replacement service levels, some as fast
as 2 hours, are also av ailable. Use the Service Availability Matrix tools.cisco.com/apidc/sam to check
regional av ailability.)
● Proactiv e Smart Call Home capability alerts customers and Cisco TAC to potential problems before they
occur
Cisco Unified Communications ● 24-hour telephone and remote technical and maintenance support services
Essential Operate Service ● Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
Software support for Unified Product Alert Tool)
Communications Applications
(CON-ESW) ● Cisco TAC: Access to expertly trained engineers
● Cisco.com: Access to industry-leading online support
● Application maintenance and minor software updates; access to software updates
Cisco TelePresence Essential ● 24-hour telephone and remote technical and maintenance support services
Operate Service Software ● Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
support for VCS-C (CON-ECMU) Product Alert Tool)
● Cisco TAC: Access to expertly trained engineers
● Cisco.com: Access to industry-leading online support
● Ongoing sof tware updates and major software version upgrades within the licensed feature set
When ordering UWL, a minimum 3-year UCSS subscription must be purchased for every user license (UCL and
UWL) in a deployment. One-year agreements are available for government and education customers subject to
applicable law s regarding multiyear contracts.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 8 of 28
For new systems, use Cisco Commerce Workspace (CCW) to order electronic delivery, softw are subscriptions and
support through the top-level product code R-CBE6K-K9 using the part numbers illustrated throughout this guide.
When renew ing cover or adding additional licenses to an existing deployment, Cisco Support Contract Center
(Cisco SCC) should be used to quote for and assign services. In particular, Cisco SCC allow s the purchase of
prorated contract terms for new components to ensure the convenient co-termination of cover for the entire
solution. For more information, refer to the guides posted at: w ww.cisco.com/go/ucssrenew als.
For additional guidance on ordering softw are support and subscription packages, refer to the follow ing:
w ww.cisco.com/en/US/partner/prod/collateral/voicesw /ps6882/ps9158/us_uc_sw _ordering_tips_qrg.pdf .
Note: Support for promotional Video Communications Server licenses is included w ith SMARTnet cover for the
BE6000 sever bundle. See section 3.4.5 for more details.
Note: ESW and UCSS for BE6000 Unified Communications User Licenses provide support and upgrades for
the follow ing applications:
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 9 of 28
3. Ordering Cisco Business Edition 6000 Solutions
3.1 Ordering Overview
Each BE6000 order consists of one or more server bundles that have been prepared and loaded w ith
softw are as described in section 3.2, ready for installation. The server bundle has no configurable options
other than its pow er cable, allow ing distributors to hold stock for immediate delivery.
The follow ing licenses for the BE6000 are available for order w ith electronic delivery using the top-level
product code R-CBE6K-K9:
● Softw are License Starter Bundle: This bundle adds the first 25 Unified Communications user licenses of
a deployment at a discounted rate. Each BE6000 installation may include one License Starter Bundle
only. Unlike earlier versions of the BE6000, this offer is not available for each server in a deployment.
User licensing is described further in section 2.1.
● Add-on user licenses: Additional Unified Communications user licenses may be ordered to supplement
the 25-user License Starter Bundle.
● Additional applications: Purchase of Unified Communications user licensing entitles the configuration
and use of Cisco Expressw ay for mobile and remote access solutions. Additional Expressw ay licensing
may be purchased to enable business to business calling and interw orking w ith Microsoft Lync
installations. Purchase of a BE6000 Softw are License Starter Bundle includes entitlement to purchase
promotional offers for WebEx Meeting Center and Cisco Unified Contact Center Express. Additional
Unified Contact Center Express licenses and WebEx services may also be purchased separately.
The BE6000 is supported by Cisco SMARTnet for hardw are and Cisco Essential Operate Support for
applications. In addition, UCSS is recommended to keep applications up-to-date. Refer to section 2.2 for
more information. When purchasing Unified Communications ESW and UCSS, cover must be purchased
for all licenses.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 10 of 28
● Softw are version upgrades: Permit the cost-effective migration from other Cisco Unified Communications
Solutions to the BE6000. Migrations are possible from the follow ing solutions:
◦ Cisco Unified Communications Manager (UCM) Version 9.x or older
◦ Cisco Business Edition 5000
◦ Cisco Business Edition 3000
◦ Cisco Unified Communications Manager Express (CME)
◦ Cisco Unified Communications 500 (UC500)
◦ Cisco Unified Communications 320 (UC320)
The BE6000 hardw are bundles may be ordered w ithout licensing w hen migrating from an older UCM solution w ith
an active UCSS contract, w hich allow s license transfer at no cost.
3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems
The follow ing steps detail the BE6000 ordering procedure for new systems and the options available at each step.
● Cisco UCS C220 M3 Rack Server, available in medium-density (MD) or high-density (HD) configurations
that support a provisioning application and up to 4 or 8 collaboration applications respectively
● Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy
● Cisco Unified Communications Virtualization Hypervisor Softw are (v5.1 update 1) and license preinstalled
on the server
● Cisco Business Edition 6000 Softw are Suite comprising:
◦ Cisco Unified Communications Manager 9.1(2)SU1 and 10.0(1)
◦ Cisco Unified Communications Manager IM and Presence Service 9.1(1)SU1 and 10.0(1)
◦ Cisco Unity Connection 9.1(2)SU1 and 10.0(1)
◦ Cisco Paging Server 8.5(1)
◦ Cisco Emergency Responder 10.0(1)
◦ Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response Version 10.0(1)
◦ Cisco TelePresence Video Communication Server / Expressw ay X8.1(0) [7.2(2) shipped w ith XU servers]
◦ Cisco TelePresence Conductor Version XC2.2.1
◦ Cisco Prime Collaboration Provisioning 9.5 and 10.0
Softw are install and recovery files are preloaded in the Hypervisor datastore ready for use. An installation
and recovery physical media pack is no longer shipped w ith the server.
Export Restricted softw are (K9) bundles include controlled cryptographic softw are, w hich may not be sold in
restricted export countries as defined by the U.S. Export Administration Regulations. For more information,
please visit:
w ww.cisco.com/w eb/about/doing_business/legal/global_export_trade/general_export/contract_compliance.h
tml. Export Unrestricted (XU) server bundles containing a limited softw are set w ithout export restricted
cryptographic features are available for sale w ithout restriction in any region.
● Cisco TelePresence Video Communication Server licenses for 10 concurrent nontraversal calls and 5
concurrent traversal calls.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 11 of 28
● Cisco Prime Collaboration license files that allow the full provisioning of one BE6000 system.
Use the product codes in Table 4 to order the required number and type of servers for the deployment. Make sure
that the correct pow er cable type is specified.
BE6K-STBDL-PLS-K9= Cisco Business Edition 6000 High Density Server, Export $20,800 CON-SNT-BE6KSTBD $239
Restricted SW
BE6K-STBDL-PLS-XU= Cisco Business Edition 6000 High Density Server, Export $20,800 CON-SNT-BE6KSTBD $239
Unrestricted SW
Note: BE6K-ST-BDL-XU= and BE6K-STBDL- PLS- XU= contain a lim ited softw are set w ithout export restricted
cryptographic features. Only order these servers if US export restrictions apply in your region.
Note: For deployments that require high availability, order tw o or more server bundles for redundancy.
Note: Pricing for Cisco SMARTnet support w ith 8 x 5 x next business day (NBD) service level is illustrated.
Additional service levels are available in selected regions.
If a secondary pow er supply is required for medium-density servers, order the product code given in Table 5 and a
suitable pow er cable as separate line items. To select the correct product code for the pow er cable, use the same
item selected as an option for the server bundle follow ed by an equals (=) character. For example, if selecting a
North American cable, add quantity 1 of product code CAB-9K12A-NA=.
Note: The high-density server is supplied w ith tw o pow er supplies and cables as standard.
UCSC-PSU-650W= 650W power supply for C-series rack servers $630 Not Applicable -
The BE6000 licenses may be ordered using the top-level license e-delivery product code detailed in Table 6.
R-CBE6K-K9 Cisco Business Edition 6000 - Electronic software & $0 Select support for license -
license deliv ery top level options
Step 3. Select the required system softw are version from Table 7.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 12 of 28
BE6K-SW-9.X-XU Cisco Business Edition 6000 Software suite version 9.X - $0 Not Applicable -
unrestricted image
BE6K-SW-10.X Cisco Business Edition 6000 Software Version 10.X $0 Not Applicable -
BE6K-SW-10.X-XU Cisco Business Edition 6000 - Export unrestricted sw 10X $0 Not Applicable -
Note: Selecting BE6K-SW-9.X-XU and BE6K-SW-10.X-XU offer a limited softw are set w ithout export restricted
crypto features. Only select these options if US export restrictions apply in your region. If XU softw are is installed,
it cannot be upgraded to the crypto enabled version w ithout a complete reinstallation.
The BE6000 License Starter Bundles detailed in Table 8 enable the first 25 unified communications user licenses
at a discounted rate. Only one License Starter Bundle may be selected and installed per UCM deployment. Unlike
earlier BE6000 bundles, this offer is not available for each server in a deployment.
BE6K-START-UCL25 Cisco Business Edition 6000 - user license starter bundle $500 CON-ESW-UCM-10X-E $13 (1 y ear)
with 25 Enhanced UCL and 25 basic voicemail licenses UCSS-U-6K-ENH-1-1 $14 (1 y ear)
CON-ESW-UCN10XVCL $8 (1 y ear)
UCSS-6K-VM-1-1 $8 (1 y ear)
BE6K-START-UWL25 Cisco Business Edition 6000 - user license starter bundle $1,000 CON-ESW-UCM10XU $21 (1 y ear)
with 25 CUWL BE licenses UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
Note: Support prices illustrated in Table 8 are per-user, so 25 of each should be ordered w ith a Starter Bundle.
When purchasing UWL licenses, a minimum 3-year UCSS subscription must be ordered for each user.
To enable more users beyond those included in the Starter Bundle, select the appropriate quantities of licenses
from Table 9 to meet the total requirement.
BE6K-UCL-ESS Cisco Business Edition 6000 - Essential User Connect $40 CON-ESW-UCM10XESS $2 (1 y ear)
License UCSS-U-6K-ESS-1-1 $3 (1 y ear)
BE6K-UCL-BAS Cisco Business Edition 6000 - Basic User Connect $125 CON-ESW-UCM10XBCL $7 (1 y ear)
License UCSS-U-6K-BAS-1-1 $8 (1 y ear)
BE6K-UCL-ENH Cisco Business Edition 6000 - Enhanced User Connect $210 CON-ESW-UCM-10X-E $13 (1 y ear)
License UCSS-U-6K-ENH-1-1 $14 (1 y ear)
BE6K-UCL-ENHP Cisco Business Edition 6000 - Enhanced Plus User $295 CON-ESW-UCM10XE $18 (1 y ear)
Connect License UCSS-U-6K-ENHP-1-1 $30 (1 y ear)
BE6K-UCL-VM Cisco Business Edition 6000 – Basic Voicemail/Unified $75 CON-ESW-UCN10XVCL $8 (1 y ear)
Messaging User Connect License UCSS-U-6K-VM-1-1 $8 (1 y ear)
BE6K-UCL-TP-RM Cisco Business Edition 6000 - TelePresence Room $650 CON-ESW-UCM10XTP $65 (1 y ear)
Sy stem User Connect License UCSS-U-6K-TP-1-1 $65 (1 y ear)
BE6K-UWL-BE Cisco Business Edition 6000 - Workspace License $315 CON-ESW-UCM9XUBE $21 (1 y ear)
Business Edition UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
BE6K-UWL-STD Cisco Business Edition 6000 - Workspace License $325 CON-ESW-UCM10XU $21 (1 y ear)
Standard UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
Note: UWL-BE licenses are only available for purchase w hen ordering version 9.X solutions.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 13 of 28
A BE6000 deployment may include any combination of up to 1000 UCL and UWL licenses. When purchasing
licenses that allow the use of multiple devices, note that a medium-density server supports a maximum of 1200
devices. A high-density server can support up to 2500 devices.
When choosing to deploy IM and Presence on-premises, all UCL and UWL user licenses automatically include
entitlement to use these features. IM and presence features are also available at no cost for other users w ho may
not require telephony services. In this case, order the required number of Jabber IM add-on RTU licenses. A
maximum of 1000 IM and presence users may be configured per deployment.
UWL Professional licenses are available for order under a separate line item using the product codes in Table 10.
Please refer to the Cisco Unified Workspace Licensing Ordering Guide for more details:
w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/finalcopy.pdf .
CUWL-PRO-K9 Cisco Unified Workspace Licensing - Top Lev el for PRO $0 Select Support for -
license options
NEW-UWL-PRO New Cisco Unified Workspace Licensing Professional $500 CON-ESW-LICUWLPA $33 (1 y ear)
Edition User, 1 User UCSS-U-UWL-PRO-3-1 $120 (3 y ears)
All client applications are now available free of charge w ith UCL Enhanced, UCL Enhanced Plus, and UWL
licenses. Select the type and quantity of required clients from Table 11 to ensure that the correct quantity of RTU
licenses is provided.
Cisco Jabber for Android is available for dow nload only from Google Play. Cisco Jabber for iPhone is available only
from the Apple iTunes App Store. Other client applications may be dow nloaded from w ww.cisco.com/go/softw are.
CUCICONN-CLNT-UWL Cisco Unified Communicator Integration for WebEx Connect $0 Not Applicable -
CUCILYNC-CLNT-UWL Cisco Unified Communicator Integration for Lync $0 Not Applicable -
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 14 of 28
Step 7. Select softw are subscriptions.
When adding UCSS, ensure that the number of subscriptions ordered matches the total number of UCL and UWL
user licenses configured for the system (including those in the Starter Bundle). Subscriptions may not be
purchased for a subset of user licenses only. Refer to section 2.2.2 for more information.
The tables in the preceding steps illustrate the UCSS product codes applic able for each license. When ordering
through Cisco Commerce Workspace, UCSS product codes are proposed automatically.
When ordering UWL licenses, a 3- or 5-year softw are subscription must be purchased. When ordering UCL
licenses only, a 1-, 3-, or 5-year subscription may be ordered if required.
Note: Institutions such as government entities and educational institutions that are prohibited from purchasing
multiyear softw are subscription contracts must send an email message to cuw l-support@external.cisco.com to
receive instructions for placing an order for a 1-year Cisco Unified Communications Softw are Subscription.
Choose Cisco branded SMARTnet support w ith the required service level, or an equivalent partner branded
product for hardw are server bundles. When adding Essential Operate Softw are support, make sure that services
are added for all licenses. If UCSS is also required, it is recommended that this purchased at the same time.
3.3.1 Enable Mobile and Rem ote Access w ith Cisco Expressw ay
When purchasing UCL Enhanced, Enhanced Plus or UWL licensing, Cisco Expressw ay licensing is offered at no
additional cost to enable mobile and remote access for Jabber clients and EX/MX series Telepresence endpoints.
Order the options and softw are version in Table 12 to receive the server licenses required for this feature.
In addition to mobile and remote access, Cisco Expressw ay may also be licensed to enable video calling w ith third
parties and integration w ith Microsoft Lync deployments. For calling third parties, ensure that both Expressw ay C
and E servers are ordered from Table 12 and then order Rich Media Session licenses in equal quantities for each
server from Table 13. Each server w ill support up to 100 Rich Media Sessions, therefore a maximum of 200
licenses may be selected per order.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 15 of 28
3.3.2 Enabling Custom er Collaboration w ith Cisco Unified Contact Center Express
When ordering a BE6000 solution that includes a Softw are License Starter Bundle, one of the Cisco Unified
Contact Center Express (Unified CCX) promotional bundles listed in Table 14 may also be ordered. Each bundle
includes operating system, database, and agent seat licenses at a discounted price. Unified CCX version 10
bundles are now available w ith low er pricing for an initial five agents. Version 9 bundles w ill remain available at
their original price for a limited period. To order additional Cisco Unified CCX agent seats (up to 100 in total) or
high-availability features (HA), use the top-level product code CCX-90-ADD-LIC or CCX-10-ADD-LIC. For further
information, refer to the Cisco Customer Contact Solution Ordering guide, available at:
w ww.cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness.html.
R-CBE6K-K9 Description List Price (USD) Support Product Support Price (USD)
Option Code
CCX-90-5E CCX 9.0 5 Enhanced Seat Bundle $2,995 CON-ESW-CCX90NEL $162 (1 seat 1 y ear)
UCSS-U-CCX-E-1-1 $100 (1 seat 1 y ear)
CCX-90-10E CCX 9.0 10 Enhanced Seat Bundle $7,895 CON-ESW-CCX90NEL $162 (1 seat 1 y ear)
UCSS-U-CCX-E-1-1 $100 (1 seat 1 y ear)
CCX-90-10P CCX 9.0 10 Premium Seat Bundle $13,095 CON-ESW-CCX90NPL $205 (1 seat 1 y ear)
UCSS-U-CCX-P-1-1 $148 (1 seat 1 y ear)
CCX-90-25E CCX 9.0 25 Enhanced Seat Bundle $22,395 CON-ESW-CCX90NEL $162 (1 seat 1 y ear)
UCSS-U-CCX-E-1-1 $100 (1 seat 1 y ear)
CCX-90-25P CCX 9.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX90NPL $205 (1 seat 1 y ear)
UCSS-U-CCX-P-1-1 $148 (1 seat 1 y ear)
CCX-10-5E Cisco UCCX 10.0 5 Enhanced Seat Bundle $995 CON-ESW-CCX10NEL $162 (1 seat 1 y ear)
UCSS-U-CCX-E-1-1 $100 (1 seat 1 y ear)
CCX-10-5P Cisco UCCX 10.0 5 Premium Seat Bundle $2,995 CON-ESW-CCX10NPL $205 (1 seat 1 y ear)
UCSS-U-CCX-P-1-1 $148 (1 seat 1 y ear)
CCX-10-25E Cisco UCCX 10.0 25 Enhanced Seat Bundle $22,395 CON-ESW-CCX10NEL $162 (1 seat 1 y ear)
UCSS-U-CCX-E-1-1 $100 (1 seat 1 y ear)
CCX-10-25P Cisco UCCX 10.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX10NPL $205 (1 seat 1 y ear)
UCSS-U-CCX-P-1-1 $148 (1 seat 1 y ear)
Note: Support prices illustrated in Table 14 are per-seat, per-year. Order the appropriate quantity of support
products to suit the selected bundle size. One-, 3-, and 5-year subscriptions are available at the time of ordering.
3.3.3 Enabling Rich Online Meetings w ith the WebEx Meeting Center Service
When ordering a BE6000 Softw are License Starter Pack, the option to purchase WebEx Meeting Center at a
reduced rate is available, subject to the purchase of at least 5 and no more than 1000 named host subscriptions.
Order 1-, 3-, or 5-year subscriptions using the product codes listed in Table 15.
If additional named host subscriptions are required after an initial purchase, services may be purchased using
product code L-WBX-MC-NU-ADDON. In this case, services must be purchased to co-terminate w ith the original
contract.
At the end of the purchased subscription term, services may be renew ed using options for product code
L-WBX-MC-NU- RENEW. The service administrator w ill be sent an email message w ith renew al instructions tow ard
the end of the subscription period.
To purchase Meeting Center services after the initial BE6000 purchase, use the standard WebEx ordering process
described at: w ww.cisco.com/w eb/partners/sell/technology/collaboration/w ebex/w ebex_offers_global_pricelist.html.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 16 of 28
Table 15. Ordering WebEx Meeting Center Promotional Bundle
Survivable Remote Site Voicemail (SRSV) is also available to Enhanced Unity Connection users, allow ing access
to messages at a remote site in the event of a lost connection to the central site.
To order SpeechView or additional Speech Connect port licenses, or to add or upgrade Enhanced users, use the
top-level product code L-UNITYCN10-LIC-UPG.
3.4.2 Enable Call Managem ent w ith Cisco Unified Attendant Console
With version 10, Cisco Unified Attendant Console is available as either the Advanced, server based solution or the
Standard, standalone console. Either product may be used w ith the BE6000, but must be ordered separately using
the product codes listed in Table 16. A Microsoft Window s operating system must also be purchased to run the
Advanced Attendant Console server application on the BE6000.
L-CUAC10X Cisco Unified Attendant Consoles 10.x $0 Select support for license -
options
L-CUAC10X-STND Cisco Unified Attendant Console Standard 10.x - 1 Lic $995 CON-ESW-CUAC10XS $149 (1 y ear)
UCSS-U-UACSTND-1-1 $100 (1 y ear)
L-CUAC10X-ADV Cisco Unified Attendant Console Advanced 10.x - 1 Lic $2,495 CON-ESW-CUAC10XA $524 (1 y ear)
UCSS-U-UACADV-1-1 $250 (1 y ear)
L-CUAC10X-ADV-HA Cisco Unified Attendant Console Advanced 10.x Server $995 - -
High Av ailability
For more information about ordering the Attendant Console products, refer to the follow ing link:
w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10
.0_OG.pdf.
Note: Application install files for the Cisco Unified Attendant Console products are not included w ith the BE6000
Server.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 17 of 28
3.4.3 Enable Em ergency Call Routing w ith Cisco Em ergency Responder
Cisco Emergency Responder may be installed w ith the BE6000, but it must be ordered separately using the top-
level product code R-EMRGNCY- RSPNDR. For convenience, Cisco Emergency Responder installation files are
loaded in the BE6000 Server datastore.
For more information about ordering Cisco Emergency Responder, refer to:
w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10
.0_OG.pdf.
Product Code Description List Price (USD) Support Product Support Price
(USD)
SP-INFORMACST-250= Inf ormaCast - 250 End Point Licenses $9,000 Av ailable from
Singlewire
SP-INFORMACST-1000= Inf ormaCast - 1000 End Point Licenses $32,400 Av ailable from
Singlewire
3.4.5 Extending the Video Solution w ith Cisco TelePresence Video Com munication Server
Each BE6000 Server Bundle includes the Cisco TelePresence Video Communication Server Control (VCS-C)
virtual machine application w ith promotional licenses for 10 concurrent nontraversal and 5 concurrent traversal
calls. Licensing for additional capacity—up to a maximum of 100 traversal and 100 nontraversal concurrent calls —
are available for purchase under a separate line item using the part codes listed in Table 18.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 18 of 28
Table 18. Ordering Cisco TelePresence Video Communication Server Software
LIC-VCSE-10 Cisco Video Communication Server add 10 traversal calls $16,200 CON-ECMU-VCSE-10 $1,620 (1 y ear)
LIC-VCSE-20 Cisco Video Communication Server add 20 traversal calls $29,280 CON-ECMU-VCSE-20 $2,928 (1 y ear)
LIC-VCSE-50 Cisco Video Communication Server add 50 traversal calls $66,000 CON-ECMU-VCSE-50 $6,600 (1 y ear)
LIC-VCS-10 Cisco Video Comm Server add 10 Non-traversal calls $7,920 CON-ECMU-LICVCS10 $792 (1 y ear)
LIC-VCS-20 Cisco Video Comm Server add 20 Non-traversal calls $14,160 CON-ECMU-LICVCS20 $1,416 (1 y ear)
LIC-VCS-50 Cisco Video Comm Server add 50 Non-traversal calls $31,920 CON-ECMU-LICVCS50 $3,192 (1 y ear)
LIC-VCS-DI Cisco VCS Dual Network Interface and Static NAT $9,480 Not Applicable -
LIC-VCS-FINDME Cisco Video Communication Server - FindMe application $10,680 CON-ECMU-VCFINDME $1,068 (1 y ear)
LIC-VCS-OCS Cisco VCS Enhanced OCS Collaboration $20,280 Not Applicable -
The follow ing support for promotional VCS licenses is available to customers that purchase SMARTnet for the
BE6000 server that included the licenses.
License upgrades from VCS 7.2 to x8.1 for all PAKs originally offered w ith BE6000 hardw are
TAC softw are support for VCS 7.2/x8.1 installations w ith promotional licenses
To maintain entitlement to the above support, any additional licenses selected from Table 18 must be covered by
an appropriate Telepresence Essential Operate Support contract.
To receive a license upgrade key, send a request to vmvcs -sn-entry@cisco.com, including the BE6000 Server
serial number (FCHxxxxxxxx – displayed on the server or via CIMC) and VCS System serial number (8
alphanumeric characters – displayed in the VCS admin interface).
Table 19. Solution for 450 Users with Multiple Devices, Voicemail, and Hardware Redundancy
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
The f ollowing details the most effective proposal to meet the stated requirements. Because all
users require multiple devices and clients, UWL licensing with UCSS is required. The high-
density server is required to support the required number of clients.
Line 1: Order two BE6000 High-Density Server Bundles for redundancy. BE6K-STBDL-PLS-K9= $20,800 2
Line 1.1: Verify that the correct power cables are specified (North American variant illustrated). CAB-9K12A-NA $0 4
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 19 of 28
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
Line 1.1.1: Order 3-year SMARTnet hardware support for servers. CON-SNT-BE6KSTBD $239 6
Line 2: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1
Line 2.1: Specify the required software version. BE6K-SW-10.X $0 1
Line 2.2: Order the UWL Software License Starter Bundle, comprising 25 UWL Standard BE6K-START-UWL25 $1,000 1
licenses. These licenses cover 25 users using Cisco Unified IP Phone 8961G phones,
v oicemail, and all Jabber clients.
Line 2.3: Order 425 UWL Standard licenses to cover the remaining user requirement. BE6K-UWL-STD $325 425
Line 2.3.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 450
Line 2.3.2: Order three 1-year ESW support contracts per user (required for UCSS subscription). CON-ESW-UCM9XUBE $21 1350
Line 2.4: Order starter pack for Cisco Unified Contact Center Express (CCX) f or 5 Enhanced CCX-10-5E $995 1
seats.
Line 2.4.1: Order 3-year UCSS for each Cisco Unified CCX Enhanced seat. (UCSS subscription UCSS-U-CCX-E-3-1 $210 5
must match term for UWL licenses.)
Line 2.4.2: Order three 1-year ESW support contracts per seat (required for UCSS subscription). CON-ESW-CCX90NEL $162 15
Line 2.5: Order 100 RTU licenses for Jabber for Windows desktop clients. JAB9-DSK-UWL $0 450
Line 2.6: Order 100 RTU licenses for Jabber for iPhone mobile clients. JAB-IPH-CLNT-UWL $0 450
Scenario 2: Table 20 show s an ordering solution for the follow ing set of requirements:
Table 20. Solution for 100 Users with Voicemail and Hardware Redundancy
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
The f ollowing details the most effective proposal to meet the stated requirements. Because only
a small number of users require Cisco Jabber capabilities, UCL licensing would be appropriate.
Support and sof tware subscription may also be ordered if required.
Line 1: Order two serv er bundles for redundant BE6000. BE6K-ST-BDL-K9= $9,400 2
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated). CAB-9K12A-NA $0 2
Line 2: Order a secondary power supply for each server (optional, but recommended). UCSC-PSU-650W= $630 2
Line 3: Order power cables f or the secondary power supplies (North American illustrated). CAB-9K12A-NA= $25 2
Line 4: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1
Line 4.1: Specify the required software version. BE6K-SW-10.X $0 1
Line 4.2: Order the UCL Software License Starter Bundle, comprising 25 Enhanced UCL BE6K-START-UCL25 $500 1
licenses and 25 Basic voicemail licenses. These licenses cover 25 users using Cisco Unified IP
Phone 8945G phones and v oicemail.
Line 4.3: Order 50 Enhanced Plus UCL licenses for users that require both desk phones and BE6K-UCL-ENHP $295 50
Jabber f or Mac desktop clients.
Line 4.4: Order 5 Enhanced UCL licenses to cover the remaining requirement for users with BE6K-UCL-ENH $210 5
Cisco Unified IP Phone 8945G endpoints.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 20 of 28
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
Line 4.5: Order 10 Basic UCL licenses for users with Cisco Unified IP Phone 6921 endpoints. BE6K-UCL-BAS $125 10
Line 4.6: Order the balance of 55 voicemail licenses to supplement the 25 licenses included with LIC-BE6K-VM $75 55
the Sof tware License Starter Pack.
Line 4.7: Order Add-On licenses for IM and presence only users. JABBER-IM-ADDON $0 10
Line 4.8: Order RTU licenses for Jabber for Mac desktop clients. JAB8-MAC-CLNT-UWL $0 50
Line 4.9: Order 50 WebEx Meeting Center 1-year named hosts subscriptions. WBX-MC-BE6K-NY 1 $632 50
BE6K-UCL-BAS2ENHP Cisco Business Edition 6000 - Basic to Enhanced Plus $170 CON-ESW-UCM9XE $18 (1 y ear)
upgrade UCSS-U-6K-ENHP-1-1 $30 (1 y ear)
BE6K-UCL-ENH2ENHP Cisco Business Edition 6000 - Enhanced to Enhanced $85 CON-ESW-UCM9XE $18 (1 y ear)
Plus upgrade UCSS-U-6K-ENHP-1-1 $30 (1 y ear)
BE6K-UWL-CM2BE Cisco Business Edition 6000 - Upgrade CM only to $120 CON-ESW-UCM9XUBE $21 (1 y ear)
CUWL BE UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
BE6K-UWL-CMAPPS2BE Cisco Business Edition 6000 - Upgrade Call control + $50 CON-ESW-UCM9XUBE $21 (1 y ear)
apps to CUWL BE UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
When upgrading UCL users w ithout voicemail to UWL, use the BE6K-UWL-CM2BE product code. For UCL users
that also have voicemail, upgrade to UWL using the BE6K-UWL- CMA PPS2BE product code.
To upgrade from Basic UCL to UWL BE, the Basic license must first be upgraded to Enhanced (BE6K-UCL-
BAS2ENH). This license may then be upgraded to UWL BE (BE6K-UWL-CM2BE).
Note: A 3-year UCSS subscription w ith ESW must be ordered for all user licenses w hen upgrading to UWL.
If the Cisco Unified Communications application is not covered by a UCSS subscription, then softw are upgrades
must be purchased for all user licenses through one of tw o pricing programs:
Standard pricing: For systems using UCL licenses only, standard pricing (Table 22) may be used to
purchase an upgrade w ithout obligation to purchase UCSS or ESW. Standard pricing part codes are
available through the R-CBE6K-K9 top-level product code.
Get Current – Stay Current pricing: Offers discounted UCL upgrade licenses (Table 23) or UWL license
reinstatement (Table 24) w hen a 3-year UCSS subscription (w ith ESW) is purchased. UCL upgrade
options are available through the R-CBE6K-K9 top-level product code. UWL reinstatement licenses are
available w ith the L-CUWL-MISC top-level product code.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 21 of 28
Table 22. Software Upgrade Product Codes for Cisco Unified Communications Manager and Cisco Unity Connection
BE6K-ENHP-UPG Cisco Business Edition 6000 - Enhanced Plus User $148 CON-ESW-UCM10XE $18 (1 y ear)
Connect License upgrade w/o UCSS UCSS-U-6K-ENHP-1-1 $30 (1 y ear)
BE6K-VM-UPG Cisco Business Edition 6000 - Voicemail/Unified Messaging $38 CON-ESW-UCN10XVCL $8 (1 y ear)
User Connect License upgrade w/o UCSS UCSS-U-6K-VM-1-1 $8 (1 y ear)
BE6K-TP-RM-UPG Cisco Business Edition 6000 - TelePresence Room System $325 CON-ESW-UCM10XTP $65 (1 y ear)
User Connect License upgrade w/o UCSS UCSS-U-6K-TP-1-1 $65 (1 y ear)
Table 23. Software Upgrade with Get Current – Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)
UPG-6K-BAS Cisco Business Edition 6000 - Basic User Connect License $25 CON-ESW-UCM10XBCL $7 (1 y ear)
upgrade with UCSS UCSS-U-6K-BAS-3-1 $17 (3 y ears)
UPG-6K-ENH Cisco Business Edition 6000 - Enhanced User Connect $45 CON-ESW-UCM-10X-E $13 (1 y ear)
License upgrade with UCSS UCSS-U-6K-ENH-3-1 $29 (3 y ears)
UPG-6K-ENHP Cisco Business Edition 6000 - Enhanced Plus User $60 CON-ESW-UCM10XE $18 (1 y ear)
Connect License upgrade with UCSS UCSS-U-6K-ENHP-3-1 $62 (3 y ears)
UPG-6K-VM Cisco Business Edition 6000 - Voicemail/Unified Messaging $15 CON-ESW-UCN10XVCL $8 (1 y ear)
User Connect License upgrade with UCSS UCSS-U-6K-VM-3-1 $17 (3 y ears)
UPG-6K-TP-RM Cisco Business Edition 6000 - TelePresence Room System $130 CON-ESW-UCM10XTP $65 (1 y ear)
User Connect License upgrade with UCSS UCSS-U-6K-TP-3-1 $137 (3 y ears)
Table 24. Cisco UWL reinstatement with Get Current – Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)
L-REINST-UWL-STD Reinstate UWL Standard - 1 user (Use for UWL BE $65 CON-ESW-UWLST1 $21 (1 y ear)
reinstatement) UCSS-U-UWL-STD-3-1 $70 (3 y ears)
Note: Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may only be
used w ith permitted Cisco Unified Communications and partner applications running on Cisco UCS server
platforms. These licenses do not permit the use of any other applications in virtual machines, nor may they be used
to virtualize other host platforms.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 22 of 28
Table 25. Ordering Unified Communications Virtualization Foundation License
● A business has a BE6000 Version 9.1 system and w ishes to add mobility for a group of 40 out of 100
existing users.
● Ten of these users have a Cisco Unified IP Phone 6921 w ith a Basic user license and do not have a
voicemail account.
● The remaining 30 users have a Cisco Unified IP Phone 6945 w ith an Enhanced user license and voicemail
account.
● All 40 users require both a Window s desktop and Android mobile Jabber client in addition to their desk
phone.
● The 60 users not being upgraded have a Cisco Unified IP Phone 6921 w ith a Basic user license and do not
have a voicemail account.
● There is no active softw are support or UCSS contract.
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
The f ollowing example provides the most cost-effective way to meet the stated requirements.
To use a desk phone, soft phone, and mobile client, UCL licenses must be upgraded to UWL.
When serv ice and subscriptions have been purchased for upgrade licenses, visit the Cisco
Support Contract Center to extend support to the remaining 60 users.
Line 1: Order license upgrades under top-level SKU. R-CBE6K-K9 $0 1
Line 1.3.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 30
Line 1.4: Upgrade users with voicemail to UWL. BE6K-UWL-CMAPPS2BE $50 30
Line 1.4.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 30
Line 1.4.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 90
Line 1.5: Order Jabber for Windows desktop clients RTU licenses. JAB9-DSK-UWL $0 40
Line 1.6: Order Jabber for Android mobile clients RTU licenses. JAB-ADR-CLNT-UWL $0 40
Once UCSS and ESW support is activated, visit CSCC to extend cover to the remaining
licenses
Add 3-y ear UCSS for Basic UCL licenses UCSS-U-6K-BAS-3-1 $17 60
Add three 1-y ear ESW support contracts (required for UCSS) CON-ESW-UCM9XBCL $7 180
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 23 of 28
3.8 Ordering Example: Software Version Upgrade
Scenario: Table 27 show s a solution for upgrading an existing system w ithout UCSS to Version 10.0:
● A business has a Version 8.6 BE6000 system w ithout UCSS and w ishes to upgrade to Version 10.0.
● The system is configured for 150 users.
● One hundred users have a Cisco Unified IP Phone 6921 w ith a Basic user license.
● Fifty users have a Cisco Unified IP Phone 6945 w ith an Enhanced user license.
● Tw enty-five users w ith Cisco Unified IP Phone 6945 also use Cisco IP Communicator w ith an adjunct
license.
● All users have a Basic Unity Connection mailbox.
● The business also has one multiscreen telepresence unit and three single-screen units.
Table 27. Solution to Upgrade Cisco Business Edition 6000 User Licenses
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
The f ollowing example provides the most cost-effective way to meet the stated requirements.
Because there is no requirement for UWL licensing, purchase of UCSS is optional.
Line 1.4: Upgrade Enhanced licenses for users with one device. BE6K-ENH-UPG $105 25
Line 1.4: Upgrade Enhanced and Adjunct licenses for users with two devices. BE6K-ENHP-UPG $148 25
The process required to migrate to a new BE6000 system is determined by w hether or not the current solution has
an active UCSS. Before initiating a migration, ensure that all previously purchased licenses are registered and
installed on the existing system. Licenses not applied at the time of migration w ill not be usable later.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 24 of 28
3.9.1 Migration Process With UCSS
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the follow ing
document:
w ww.cisco.com/en/US/docs/voice_ip_comm/cuc m/elmuserguide/9_1_1/license_migrati
on/CUCM_BK_CBF8B56A_00_cuc m-license-upgrade-guide.html.)
Step 3. Transfer existing licenses to the new BE6000 installation using the license migration
tool at the Cisco Product License Registration site as follow s:
Step 4. Use the BE6000 ELM to install the new license file.
Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1. At the same time,
order the required quantities of UCL migration or UWL upgrade licenses (Section
3.9.3). A license Product Activation Key (PAK) w ill be provided for license registration.
Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for
upgrading older UCM systems and migrating data are outlined in the follow ing
document:
w ww.cisco.com/en/US/docs/voice_ip_comm/cuc m/elmuserguide/9_1_1/lic ense_migrati
on/CUCM_BK_CBF8B56A_00_cuc m-license-upgrade-guide.html.)
Step 3. Register and install migration licenses to the new BE6000 installation as follow s:
a. Use the Enterprise License Manager (ELM) on the BE6000 to generate a License
Request.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 25 of 28
3.9.3 Ordering Migration Licenses
To order migration licenses, start w ith the top-level e-delivery product code R-CBE6K-K9 in the same w ay as for
new systems, and then add the appropriate number of licenses from Table 28. If necessary, use the License Count
Utility (UCT; this utility w as previously know n as the User Count Tool [UCT]; documentation is available at:
w ww.cisco.com/en/US/docs/voice_ip_comm/cuc m/upgrade/uct/9_1_2/CUCM_BK_U0A E00F5_00_uct -admin-
guide.html to determine the Version 9.1 user licensing requirement based on current use and installed licenses. )
Table 28 details the UCL migration product codes available w ith Get Current – Stay Current pricing.
Table 29 details UWL reinstatement products available w ith Get Current – Stay Current pricing. Order these
products using the L-CUWL-MISC top-level product code.
Table 30 lists the product codes for upgrading and migrating to UWL.
If required, any combination of these licenses may be ordered. When migrating using these products, a minimum
3-year UCSS subscription is required for all licenses purchased. All UCSS subscriptions require a Cisco Unified
Communications Essential Operate Support (ESW) contract.
Note: An additional R-CBE6K-K9 line item may be used in the same order to purchase a Softw are License
Starter Bundle and promotional bundles if required.
Table 28. Software and License Migration with Get Current – Stay Current pricing (Requires Minimum 3-year UCSS Purchase)
UPG-6K-ESS Cisco Business Edition 6000 - Essential User Connect $10 CON-ESW-UCM10XESS $2 (1 y ear)
License Upgrade with UCSS UCSS-U-6K-ESS-3-1 $7 (3 y ears)
UPG-6K-BAS Cisco Business Edition 6000 - Basic User Connect License $25 CON-ESW-UCM10XBCL $7 (1 y ear)
upgrade with UCSS UCSS-U-6K-BAS-3-1 $17 (3 y ears)
UPG-6K-ENH Cisco Business Edition 6000 - Enhanced User Connect $45 CON-ESW-UCM-10X-E $13 (1 y ear)
License upgrade with UCSS UCSS-U-6K-ENH-3-1 $29 (3 y ears)
UPG-6K-ENHP Cisco Business Edition 6000 - Enhanced Plus User $60 CON-ESW-UCM10XE $18 (1 y ear)
Connect License upgrade with UCSS UCSS-U-6K-ENHP-3-1 $62 (3 y ears)
UPG-6K-VM Cisco Business Edition 6000 - Voicemail/Unified Messaging $15 CON-ESW-UCN10XVCL $8 (1 y ear)
User Connect License upgrade with UCSS UCSS-U-6K-VM-3-1 $17 (3 y ears)
UPG-6K-TP-RM Cisco Business Edition 6000 - TelePresence Room System $130 CON-ESW-UCM10XTP $65 (1 y ear)
User Connect License upgrade with UCSS UCSS-U-6K-TP-3-1 $137 (3 y ears)
Table 29. Cisco Unified Workspace Licensing Reinstatement with Get Current – Stay Current Pricing (Requires Minimum 3-
year UCSS Purchase)
L-REINST-UWL-STD Reinstate CUWL Standard - 1 user (Use for UWL BE $65 CON-ESW-UWLST1 $21 (1 y ear)
reinstatement) UCSS-U-UWL-STD-3-1 $70 (3 y ears)
L-REINST-UWL-PRO Reinstate CUWL Professional - 1 User. $100 CON-ESW-LLICUWPA $33 (1 y ear)
UCSS-U-UWL-PRO-3-1 $120 (3 y ears)
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 26 of 28
Table 30. Software and License Upgrade to Cisco Unified Workspace Licensing (Requires Minimum 3-year UCSS Purchase)
BE6K-UWL- Cisco Business Edition 6000 - Call control + apps to UWL BE $50 CON-ESW-UCM10XU $21 (1 y ear)
CMAPPS2BE UCSS-U-6KUWLBE-3-1 $70 (3 y ears)
Scenario 1: Table 31 show s a solution for upgrading a BE5000 w ith an active UCSS contract to a BE6000:
● Company has 100 employees w ith UWL licenses and an active UCSS subscription.
● All employees use Cisco Unified IP Phone 7942G endpoints.
● All employees use Jabber clients as a secondary device.
● Voicemail and unified messaging is provided for all users.
● Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity
Connection applications in the new BE6000 deployment.
Table 31. Solution to Migrate Cisco Business Edition 5000 to Cisco Business Edition 6000 with UCSS
Line 1: Order two serv er bundles for redundant BE6000. BE6K-ST-BDL-K9= $9,400 2
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated). CAB-9K12A-NA $0 2
Line 2: Order a secondary power supply for each server (optional, but recommended). UCSC-PSU-650W= $630 2
Line 3: Order power cables f or the secondary power supplies (North American illustrated). CAB-9K12A-NA= $25 2
Because the installation is covered by UCSS, licenses can be migrated free of charge.
Scenario 2: Table 32 show s a solution for upgrading a Cisco Unified Communications Manager w ith device-based
licensing and no UCSS to a BE6000 w ith user licensing.
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 27 of 28
Table 32. Solution to Migrate Cisco Unified Communications Manager Device -Based Licensing to Cisco Business Edition
6000 Unity Connection License
Cisco Business Edition 6000 Solution Product Code Unit Cost Qty
The f ollowing example provides the most cost-effective way to meet the stated requirements.
Because all users have only desk phones, UCL licensing may be used. UCSS is required
when migrating using Get Current – Stay Current pricing.
Line 1: Order two serv er bundles for redundant BE6000. BE6K-ST-BDL-K9= $9,400 2
Line 1.1: Verify that the correct power cable is specified (North American variant illustrated). CAB-9K12A-NA $0 2
Line 2: Order a secondary power supply for each server (optional, but recommended). UCSC-PSU-650W= $630 2
Line 3: Order power cables f or the secondary power supplies (North American illustrated). CAB-9K12A-NA= $25 2
Line 4.4: Use 9 & 3 promotion to migrate Cisco Unity voicemail licenses to Cisco Unity UPG-6K-VM $15 100
Connection.
Line 4.4.1: Order 3-year UCSS for Voicemail licensing. UCSS-6K-VM-3-1 $17 100
Line 4.4.2: Order three 1-year ESW support contracts per user (required for UCSS CON-ESW-UCN9XVCL $8 300
subscription).
© 2014 Cisco and/or its affiliates. All rights reserv ed. This document is Cisco Public Information. Page 28 of 28