ANNEX C

SAMPLE SYLLABI

COURSE TITLE : SOCIAL AGENCY ADMINISTRATION

COURSE DESCRIPTION : Theories, methods and processes of social welfare
agency administration

NO. of UNITS : 3 units (3 hours /week)

Contact Hours per Week : 3 hours

Prerequisite : Introduction to Social Work

Social Work Policies, Programs and Service Objectives

By the end of the term, students are expected to be able to:

1) Differentiate management and social administration;

2) Explain basic theories, methods, principles and functions of social agency administration;
3) Compare and contrast the various models, functions, structures of different social agencies in
the private, public and business sectors;
4) Discuss the different roles and functions of social workers in an agency;
5) Explain how culture influences social administration styles and practices; and
6) Demonstrate beginning skills in environmental scanning, planning, organizing, leadership,
supervision, monitoring and evaluation, and budgeting

METHODOLOGY: Use of interactive methods, case studies, role plays and visits to social agencies

COURSE OUTLINE:

I. Social Agency Administration vs Management

A. Definitions
B. Location in Social Welfare
C. Process
II. The Social Agency (also referred to as human service organization)
A. Elements of asocial agency
B. Purposes
C. Guiding principles, values and code of ethics
D. Auspices: Private, Public, Business
E. Frameworks
1. Theoretical frameworks
a. Open System
b. Closed System
2. Regulatory frameworks in the Philippines
III. Social Agency Administration: Functions and Processes
A. Environmental Assessment: External and Internal Environments
1. Tools of analysis
2. Process
B. Planning
1. Vision, mission and goals
2. Levels of planning
3. Hierarchy of objectives
4. Tools in planning
a. Logical Framework
b. Theory of Change
 C. Organizing
1. Fayol’s Administration Theory
2. Feminist Principles and Values
3. Congruence between
a. Social agency vision, mission and goals and
b. Organizational structure and processes
4. Models of Social Agency Structures
a. Bureaucracy
b. Collective
c. Project Team
d. Mixed Matrix
D. Leading
1. Comparison of a leader and a manager
2. Leadership styles
a. Autocratic leadership
b. Democratic leadership
c. Transformational leadership
3. Inspiring and motivating personnel
4. Supervision
5. Conflict management
E. Monitoring and Evaluation (M & E)
1. Comparison of monitoring and evaluation
2. Complementary functions of monitoring and supervision
3. Formulation of M & E designs and indicators
F. Budgeting
IV. Issues and concerns
A. Staff turnover
B. Levels of accountability
C. Conflict between
a. Social Agency principles, vision, mission and goals, and
b. Actual practices
D. Sustainability
V. Course Synthesis