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Leadership Behavior and


Attitudes
What leaders do

Introduction
 Leadership traits endow the leader
with the potential to be a good leader
 Examination of what leaders do helps
explain what makes a good leader
 People with the traits are more likely
to engage in leadership activities.
(kirkpatrick and Locke)
 Leadership is getting work done—
leader and followers have a working
relationship with each other.(Stogdill)

In the 1940’s major


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research efforts were


launched at Ohio State
University and the
University of Michigan
Ohio State University
Study
 2 key factors that
account for most of the
varience in leadership
behavior.
 Initiating Structure
 Consideration

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Initiates Structure
 Specifies tasks and
procedures
 Who does what and how.
Initiating Structure
 Includes behavior in
which the supervisor
organizes and defines
group activities and his
relation to the group.
This he defines the role
he expects each member

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to assume, assigns tasks,


plans ahead, establishes
way of getting things
done and pushes for
production.
Consideration
 Creates and envorinment
 Provides support,
warmth, friendship and
trust.
Consideration
 Includes behavior indicating mutual
trust, respect and a certain warmth
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and rapport between the supervisor


and his group. This does not mean
that this dimension reflects a
superficial “pat-on-the-back”, “first
name calling” kind of human relations
behavior. This dimension appears to
emphasize a deeper concern for group
members needs and includes such
behavior as allowing subordinates’
more participation in decision making
and encouraging more two way
communication.

Relationship between
structure and
consideration
 Each dimension is
independent
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 High structure-low
consideration
characteristic of
“proficient” supervisors.
 Same pattern led to high
turnover, grievances,
absences, accidents, low
morale
Patterns of leadership
behavior related to
employee grievances and
turnover (Fleishman and
Harris)
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 Significant correlation between


leadership behavior (IS & C) and
organizational effectiveness
(grievances and turnover).
 Grievances and turnover increase
most sharply at the extreme ends of
consideration(low) and structure
(high).
Increase consideration-grievances
and turnover decline initially.
Continued increases in
consideration get decreasing
results

Patterns of leadership
behavior related to
employee grievances and
turnover (Fleishman and
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Harris)
 Consideration is the dominant factor.
High consideration – increased
structure perceived as helpful in a
climate of mutual trust and respect
Low consideration – increased
structure perceived as oppressive
and self serving.
High consideration formen could
initate almost any amount of
structure without increasing
greivances or turnover.

Patterns of leadership
behavior related to
employee grievances and
turnover (Fleishman and
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Harris)
 Low consideration-low
structure perceived as
irrelavent.
 Low consideration-high
structure perceived as
tyrannical
University of Michigan
 Examined high producing
groups and low producing
groups
 Leaders characterized as

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“production centered” or
“employee centered”
Production Centered
 Analogous to initiating
structure
 Leaders do the following
 Tight work standards
 Well organized tasks
 Prescribed work methods
 Sounds like transactional
leadership, doesn’t it?

Employee centered
 Encourages subordinate
participation
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 Employee participates in
goal setting activities
The most productive
groups were led by
employee centered leaders
Yes, but what do leaders
do when they initiate
structure or demonstrate
consideration?
Task related activities and
attitudes
 Adaptability
 Sizes up people, situations and
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tactics
 Direction Setting
 Northbound train
 Set high performance
standards
 Pygmalion effect

Task related activities and


attitudes (cont’d)
 Risk taking/action
oriented
 Provides hands on
guidance
 Provides frequent
feedback
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 Takes corrective action


 Reinforces favorable activities

Task related activities and


attitudes (cont’d)
 Remain calm and
consistent under
pressure
 Asks tough questions
rather than provide
answers
 Reverse delagation
 Strong customer
orientation

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Relationship Oriented
actions
 Alignment
Everyone pulling in the same
direction and persuing a common
vision
 Mobilization
Getting group to work together
smoothly
Communication


Care for each other




Confidence in each others’ ability




Letting people know how they fit




and how they are doing

Relationship Oriented
actions (cont’d)

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 Concert building
 The goal is to produce a system
that is self evaluation, self
correction, self renewing, ongoing.
 Inspiration
 Satisfaction of the
needs of members
Relationship Oriented
actions (cont’d)
 Making work meaningful
 Emotional support and
encouragment
 Promotion of principles
and values
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