MOTIVATION: PRACTICAL IMPLICATIOS IN PAKISTAN

OILFIELDS LIMTITED

GROUPS MEMBERS
RAJA RAMEEZ
ADNAN YOUSAF
MEHRAN SAEED

SUBMITED TO
MOHAMMAD ABBAS

1
 INTRODUCTION OF PAKISTAN OIL FIELDS LTD

Pakistan Oilfields Limited (POL) is a growth oriented leading exploration and production
company of Pakistan. The first and foremost focus is to deliver performance through
excellence in the field of exploration. The Company is trying to increase assets of
Pakistan in the field of Oil and Gas. POL is trying to find out the natural resources which
could be able to overcome the shortages of oil and gas in Pakistan. The major products
that are natural gas, LPG, Sulphur and Solvent oil. The Company plans to maintain and
enhance production levels in nature fields through work areas and drilling of
development wells and through application of innovative technology to obtain minimum
productivity.

POL has gas processing plants at Khaur, Dhulian, Balkassar, Meyal, Pariwali and Pindori
fields. It has also network for transportation of crude oil from fields to Attock Refinery
Limited at Rawalpindi. The Company has recognized that employees are its core
strength. Company remains committed to ensure that all employees are treated with
dignity & respect.

Health and safety of employees are ensured so that they could come up with better
output. They have their own health & safety Departments. The Company aims to
achieve optimal alignment and streamlining of day to day operations with a view of
meeting objectives.

2
POL is trying ton achieve highest standards in all aspects of environmental management.
The company aims to comply all applicable legal requirements and it is trying to reduce
emissions and waste from its products and processes. The company strongly believes in
the creation of working environment focused on encouraging and empowering employees
to contribute to the company’s successes through personal growth and development.
Training of employees is given special emphasis to equip them with the latest techniques,
skills and information to enhance their productivity.

POL is the producer of oil in Pakistan third largest. POL is focusing on a visionary
program of health services, water supply schemes and infrastructural and educational
department.

VISION
The company is contemplating to be the leading oil and gas company in production and
exploration. To be an optimum manufacture dominant vision of company.

MISSION
The mission of company is to discover new reserves of oil and gas and enhance
production from the existing reserves through the application of the best available
technologies and expertise. The mission of company is to increase their reserves, protect
the environment, enhance the well-being of our employees and contribute to national
economy. Company has mission to expand their existing plants at Meyal, Pariwali,
Balkassur and Pindori fields. Apart from the expansion the company is also planning to
inaugurate the new plants in order to increase the reserve of the country.

STRATEGY
It is the main exploration and production company of Pakistan. The main focus is to work
through excellence and best performance in the field of exploration and its usage. The
company is focusing to increase the current level of oil and gas production through
application of innovation technology to obtain maximum productivity. The long term
goals are to increase production by adding new reserves. Another important goal is to
return maximum to shareholders. It is necessary to retain their interest and attention
towards the company.

3
 HISTORY OF PAKISTAN OIL FIELDS LTD

Pakistan Oilfields Limited initiated by Attock Oil company (AOC) was incorporated on
November 25,1950 as a Pakistani oil exploration and production company. It has been
engaged in production and exploration since the early part of the last century and had
discovered oil at Khaur (1915), Dhulain (1936), Jaya Mair (1944), Balkassar (1946), in
the Potwar region. POL discovered oil at Karsal (1960) and Meyal (1968) in the Potwar
Plateau of the upper Indus Basin.

In 1915 Attock Oil Company discovered Khaur Oilfield. Khaur is the only field which
has produced oil in commercial quantities from the Miocene age. A total of 397 wells
were drilled. Khaur field has produced a total of 4.2 million barrels of 27-37 oil. POL has
constructed facilities which include oilfields offices, workshops and central warehouse.
The crude oil has been transported to Attock Refinery Limited.

In 1936 Attock Oil Company discovered oil at Dhulain. Dhulain oil field has produced
oil 41.8 Million barrels, 208.9 Billion Cubic Feet of Gas and 164.7 Thousand Metric
Tons of LPG.

In 1968 POL discovered oil from Meyal. Pakistan Oilfields Limited (POL) has 100%
working interest over the Meyal. POL has drilled 17 wells in Meyal Field. Meyal Oil
Field consists of Gas Purification Plant, Suphur Recovery Units, LPG Plant, LPG

4
Bottling Facility, Solvent Oil Recovery Unit, Crude Oil Shortage/Pumping and Gas
Compression Facilities. The field has produced so far 40.2 million barrels of oil, 269.5
billion cubic feet of gas and 473.6 thousand metric tons of LPG.

Pariwali Oil Field has started operating during 1993 and after reinterpretation of the
structure, Pariwali well # 1 was re-entered during 1994 for testing of oil and gas. A total
of 6 wells have been drilled in Pariwali Oil Field. This field has produced 4.3 (million
barrels) of oil, 40.9 (billion cubic feet) of gas and 99.8 (thousand metric tons) of LPG.

The Attock Oil Company discovered oil at Balkassar in July 1945. The field has
produced 34.3 million barrels of oil. Pindori Oil Field has drilled 3 wells. The well was
successfully completed as an oil and gas producer from lockhart formation. Turkwal Oil
Field comprises of three wells that have been drilled in Turkwal Oil Field.

POL took over the oil and gas exploration production gas processing and transmission
activities of AOC. The Company has pioneered 3-D seismic acquisition and its
interpretation on stale of art technology. POL has successfully drilled horizontal wells in
Meyal, Turkwal and Pindori Oil Fields which are highly complex tectonic are of Potwar
plateau. POL has exploration and production joint ventures with OGDCL. POL has gas
processing plants at Meyal. POL also operates an extensive pipeline network for
transportation of crude oil from fields to Attock Refinery Limited at Rawalpindi. In
addition to exploration and production for hydro carbons the company also produces and
markets liquefied petroleum gas, sulphur and solvent oil, POL holds marketing license
for LPG under the brand name of POL Gas.

POL continues to pursue an aggressive oil and gas exploration program in Pakistan and
acquires reserves as well as participates in low to medium risk prospects in joint venture
with reputed oil companies. POL is the third largest producer of oil in Pakistan.

POL is trying to maintain and enhance production levels in mature fields through
walkovers and development in drilling wells and through application of innovative
technology to obtain maximum productivity. The future prospects of Company is to
increase the current level oil and gas in exploration and production. The long term goal
of POL is to sustain production by regularly adding new reserves. It is progressing by
leaps and bounds, and increasing the economy and reserves of oil and gas of Pakistan.

5
 EXECUTIVE SUMMARY

POL is the renowned and progressive company of Pakistan. It is progressing and

expanding its exploration and production. The major plants of POL are processing in
Khaur, Dhulian, Balkassur, Pariwali and Pindori fields. The Company is trying to
increase its assets in the field of oil and gas. POL is the 3rd largest producer of oil in
Pakistan. The Company aims to achieve optimal alignment and streamlining of day to
day operation with the view of meeting objectives. POL is focusing on the visionary
program of health service, water supply schemes, infrastructural and educational
development. The main products that are formed through crude oil dwelled by POL are
natural gas, LPG, Sulphur and Solvent Oil. Attock Oil Company is the major Company
that has promoted POL on November 25, 1950. Seven Companies are working under
AOC that are as follows:

1- Pakistan Oilfields Limited.

2- Attock Refinery Limited
3- National Refinery Limited
4- Attock Petroleum Limited
5- Attock Cement Limited
6- Attock Gen Limited
7- Attock Information Technologies Services (Pvt) Ltd.

6
POL is growth oriented exploration and production Company of Pakistan. The main
objective of POL is leadership quality improvement, ethics and integrity profitability,
employees growth and development community involvement, safety, health and
environment.

POL values leadership qualities with the necessary managerial and professionals
competence coupled with integrity, energy and drive to challenge the status. POL
strongly believe that quality and unyielding commitment is continuous improvement are
indispensable ingredient to achieving success. POL promote and encourage environment
conducive to development of break through ideas leading to innovative solutions honesty,
ethical behaviour and integrity combined with the highest and personal standards from
the cornerstone of all activities. The Company is trying to maximize the return to share
holder in order to maintain their trust and long term relationship with the Company. The
profitability could be achieved through the usage of technology. The Company believe in
creation of environment focused on encouraging and empowering employees to
contribute to the Company’s success through personal growth and development. The
Company has actively believe in involving the communities in which we operate for the
advancement of their cultural and social life. The Company cares about health and safety
of employees and in which they conduct the business activities. The Company is deeply
committed to respect and protect the environment. The main objective of Company is to
discover and develop new hydrocarbon reserves and enhance production from existing
reserves through the application of the best available technologies and expertise.
POL is trying to enhance the well being of employees to contribute to the national
economy.

The interview conducted with Manager of POL has revealed certain important things.
POL is producing tremendous facilities to its employees including medical, educational
entertainment, home facility, rewards and bonuses. Low rent home allowance, medical
and field allowance is give to employees. They are provided leave fund assistance. For
good performance incentive and rewards are given. POL has maintained the good
environment and good communication system with employees. The low level workers
could easily conveyed their message to top management. There is no discrimination
between workers. Proper categories system is established to distribute bonus. The
category ranges from 1-4. Category one for excellent performance and 4 for moderate
performance. The Company has rules to assign goals for workers. All the employees are
specialist in their fields as well as they are trained about every Department. Most of the
departments of POL require strength and energy. Manpower is required in
manufacturing and administrative department. In Head Office there is no discrimination
of females. Highly educated women are working in medical and educational fields.
Management committee of POL is influential and they could tackle the emergency
problem through discussion and they find solution of the problem. All the workers are
given honor and respect so that they could work with self satisfaction.

Most of the motivational theories including Hierarchy Theory, Theory X and Theory Y,
McClelland’s Theory, Cognitive Theory, self efficacy Theory, Reinforcement Theory and
Expectancy Theory are implemented and followed in POL organization. The resemblance

7
between Hierarchy Theory and POL is producing all physical, social, physiological
benefits to its workers. The benefits include medical, health, educational and many
facilities which an employee could dream of.

Theory X and Y is also suitable for POL because both type X and Y are present in every
organization. Both lazy and quick workers exist everywhere. Good workers are
definitely rewarded but lazy workers or type X is not ignored in POL. They are given
special attention and the top Management resolve their problems.

McClelland’s theory of motivation also resembles POL. POL is trying to come up to the
expectation of workers. Good communication system and good relationship is the desire
of every employee. Every worker demands good and friendly relationship in the
organization. Because good atmosphere is the basic source of motivation for employees
to excel. Cognitive evaluation theory is also applicable in POL. POL has maintained all
the major disciplines and ethics that are the major source of motivation for employees.

Self-efficacy theory is also applicable to POL. All the workers in POL are efficient and
efficiency leads to confidence. Confident workers are more liable to perform the task in a
better manner. POL always reinforced its workers through external reward system.
Reinforcement is an essential manner. Motivation and attention is the main reinforcement
force for employees. Another reinforcement force is emotional caring of employees in
time of dejection and sorrow. Expectancy theory is also applicable because employees
usually expected the major benefits of life including physical, social and personal when
they expected from organization, Organization has also some expectations from workers.
Fresh and experienced candidates are selected according to the recruitment procedure and
expectation of Organization.

Some of the theories that are not applicable are Two Factor Theory, Goal Setting Theory
and Equity Theory. There are some reasons which shows that these theories are not
suitable for this Organization. According to Goal Setting Theory, goals are set for
employees but in POL there are no set goals for employees but organization has set goals.
Two Factory Theory is not applicable in POL because the theory states that intrinsic
depends on extrinsic. It is not suitable in POL because extrinsic rewards are definitely
present but employees must have put their efforts. Equity theory is also not suited
according to the working environment. The working conditions of POL in certain
Departments are tough and hard for employees, therefore, men are selected for this type
of work. In some Departments e.g. education, medical, health and in Head Department
women are working but in a fewer numbers as compared to men.

POL is also one of the Organizations that is trying every best effort in utilizing the
innovative technology and expanding the resources of oil and gas in Pakistan. This
organization is not only concerned with their task of dwelling and production, but they
are doing a lot about the infrastructure and the better environment of the country.

8
 OBJECTIVES

Being a leading Organization of country POL has set objectives and care values for work
and employees. The main objectives are as follows:

1) Leadership: POL values leadership qualities with the necessary managerial and
professional competence coupled with integrity and the Company is striving to
meet the challenge through leadership.

2) Quality Improvement: POL strongly believes that quality and unyielding

commitment to continuous improvement and ingredients to achieve success. POL
is striving for quality, all the products are based on quality and their production is
also quality based. POL is promoting on environment conducive to the
development of breakthrough ideas leading to innovative solutions.

3) Ethics and Integrity: POL never ignores the core values of ethics and integrity.
Honesty ethical behaviour and integrity combined with highest professional and
personal standards from the corner stone of all activities.

4) Profitability: POL believes in maximizing the return to share holders and

enhancing the long term profitability of the company the application of available
technology.

9
 5) Employee’s Growth and Development: POL believes in creation of
environment focused on encouraging and empowering employees to contribute

6) Community Involvement: We strongly believe actively involving the

communities in which we operate for the advancement of their cultural and social
life.

7) Safety, Health and Environment: We care about the health and safety of our
employees and of the communities in which we conduct our business. We remain
deeply committed to respect and protect the environment.

8) Motivational Empowerment: One of the core objective of company is to

empower employees with motivation. Through motivation employees are able to
perform in a better way.

PRODUCTS

Crude Oil
An oily, flammable liquid that occurs naturally in deposits, usually beneath the service of
earth. It consists principally of a mixture of hydrocarbons, with traces of various
nitrogenous and sulphurous compounds. Petroleum is considered to be remain of dead
plants and animals.

Natural Gas
Natural mixture of gaseous hydrocarbons found issuing from the ground or obtained from
specially driven wells. The composition of natural gas varies in different localities. Its
chief component, methane, usually makes up from 70% to 95%, and the balance is
composed of varying amounts of ethane, propane, butane and other hydrocarbon
compounds. Although commonly associated with deposits, it also occurs separately in
sand, sandstone, and limestone deposits.

LPG
LPG is mixture of gases, chiefly propane and butane, produced commercially from
petroleum and stored under pressure to keep it in a liquid state. The boiling point of
liquefied petroleum gas varies from about -44 C to 0 C, so that the pressure required to
liquefy it is considerable and the containers for it must be of heavy steel. Common uses
are for cooking and heating and lighting. It is also used for powering automotive

10
vehicles. LPG is an attractive fuel for internal-combustion engines because it burns with
little air pollution and little solid residue.

Sulphur
Solid Sulphur occurs principally in three forms, all of which are brittle, yellow in color,
odoriess, tasteless, and insoluble in water. It is a chemically active element and forms
many compounds, both by itself (sulfides) and in combination with other elements. It is
part of many organic compounds.

Sulphur is used in black gunpowder, matches, and fireworks, in the vulcanization of

rubber, as a fungicide and insecticide, and in the treatment of certain skin diseases. The
principal use of Sulphur is in the preparation of its compounds. The most important
Sulphur compound is Sulphuric acid.

Solvent Oil
Solvent oil is one of the five major oil products closely related to people’s daily life. Its
application sectors also have a constant expansion. There are also extensive uses in
rubber, leather and adhesive sectors.

MOTIVATIONAL THEORIES

Hierarchy Theory of Need

Maslow the pioneer of Hierarchy theory has said that five needs (Physiological, safety,
social, esteem and self actualization. The needs are distributed as higher order needs and
lower order needs. This theory is widely accepted by Managers because it has focused
and cover all the basic things that every employee demands.

Theory X and Theory Y

Douglas Mc Gregor proposed two distinct views of human beings; one basically negative
labeled Theory X and the other basically positive labeled Theory Y. Most of the
Managers believe that some employees dislike work are known as type X and some
employees are motivated to work known as type Y.

Two Factor Theory

Psychologist Frederick Hertzberg proposed the Two Factor Theory. He said that there are
certain characteristics that tend to job satisfaction and certain factors tend to job
dissatisfaction intrinsic factors such as advancement, recognition, responsibility and
achievement seem to be related job satisfaction. Extrinsic factors include pay, company
policies and working conditions.

McClelland’s Theory of Needs

11
This theory states that achievement, power and affiliation are three important needs that
help to explain motivation the need for achievement and power is closely related to
managerial success. He said best Managers are high in the need for power and lower in
affiliation.

Cognitive Evaluation Theory

A theory that states the allocating extrinsic rewards for behaviour that had been
previously intrinsically rewarding tends to decrease the overall level of motivation.
Extrinsic regards are verbal (e.g. receiving praise from a Supervisor or co-workers) or
tangible for e.g. money can actually have different affects on individual intrinsic
motivation. Verbal reward increase intrinsic motivation. In Organization, Managers
need to make work interesting, provide recognition and support.

Goal Setting Theory

A theory that says that specific and difficult goals with a feed back, lead to higher
performance. This theory presupposes that an individual is committed to the goal. Goal
setting theory states that goals must have substantial affects on performance when tasks
are simpler rather than complex.

Self Efficacy Theory

Self efficacy theory refers to an individual belief that he or she is capable of performing a
task. The more an employee is self efficient, the more he is confidence and able to do a
task. People with low efficacy are more likely to lesson their effort through four way self
efficacy could be increased these ways are enactive mastery, vicarious modeling, verbal
persuasion, arousal. Self efficacy will lead a person to attain higher goals.

Reinforcement Theory
This theory states that behaviour is a function of its consequences. Reinforcement theory
ignores the inner state of individual and concentrates solely on what happens to a person
when he or she takes some action because it does not concern itself with what initiates
behaviour. Reinforcement theory ignores feeling, attitudes and expectations.

Equity Theory
A theory states that individuals compare their job inputs and outcomes with those of
others and then respond to eliminate any inequities. Most of the researchers shows that
equity plays an important role in motivation. The comparison of employees are self
inside, self outside. Research shows that both men and women prefer sex comparisons.
Women are typically less paid than men. An overall perception of what is fair in the
workplace composed of distributive and interact ional justice.

Expectancy Theory
This Theory states that the strength of a tendency to act in a certain way depends on the
strength of an expectation that the act will be followed by a given outcome and on the

12
attractiveness of that outcome to the individual. The theory focus on three relationship
effort performance relationship, performance reward relationship and reward personal
goal relationship.

QUESTIONS

Following are the Questions which are interviewed by the low and middle level
Managers:

HIERARCHY THEORY

Q.1 – What kinds of benefits you are giving to your employees?

Ans. POL is providing a bounteous facilities to their employees. We are providing
medical facility, education facility and entertainment to our employees. Membership is
given to employees through which they could be able to utilize the facility of Mess,
watching movies and playing games. Messing facility is available to employees at
subsidized rate. If any employees want to buy oil from Company, they could also get at
low rate. Apart from all these facilities reward is given to employees in terms of house as
well as low house rent is applicable for employees on monetary reward. Home allowance
is also given. Candidates are selected for different department according to qualification.
Intermediate are selected for junior category and Graduates and Masters are selected for
middle category. POL has grade system of 1-8. Grade 1 for lowest category and Grade 8
for General Manager.
There are 3 types of employees: (1) Regular (2) Contractual (3) Trainees. Bonus is given
to employees and leave fund assistance. One month leave is allowed during their job
period. Pay is given to them during this period. If they take half month leave, so they
will be given leave encashment and the pay is imbrues to them. Another benefit that is

13
given to employees is fuel allowance and medical allowance. If they want to get treated
from outside org. hospitals they are given allowance for it.

Q. 2 – What are the main motivational forces given to employees?

Ans. Motivational forces are outcome of good performance. If employees perform well
incentives and bonuses are given to employees. If they perform well performance
appraisal is given to employees. Annual performance is checked and promotion is given
to them. But it is not necessary that promotion is done in terms of incentive. Sometime
employees are transferred to some other section of Org. It also means promotion. If
every year promotion is carried on then it will become a problem for Organization. It is
also necessary to maintain classes of worker in Organization. Top level management are
acknowledge of their employees. Their closeness with employees is also source of
motivation for employees.

Q.3 – What is your criteria for giving reward (Effort, seniority, skill)?
Ans. Rewards are given according to effort. It depends on the effort of person. Effort
depends on skill. The more he is skillful more effort he put in the work.

THEORY X & THEORY Y

Q.4 - What do people want from their job?

Ans. It varies from person to person. Every person is different from other in term of
psychology, need and demand. Two types of employees are working in Organization.
Type X are such kind of workers who are not motivated to work. Type Y are such
workers who work with motivation and dedication. What people want from the job our
Organization is providing all the basic facilities to them. Job security is given to them, all
medical, health and educational facilities are given to them. Workers usually want good
relationship in Organization. In our Org. workers and Managers have good kind of
relationship. They can easily communicate with each other.

TWO FACTOR THEORY

Q.5 - What kind of motivation is beneficial intrinsic or extrinsic?

Ans. Intrinsic depends on extrinsic when worker performs well. If they work with
motivation, they will be given better reward and bonus. The external effort is the
outcome of internal desire of worker to be successful.

McClelland’s THEORY

Q.6 - How come workers satisfied with their job?

14
Ans. All the essentials that can satisfy employees are provided in our organization.
Good environment is establish in order to encourage workers so that they could not feel
stressed while working. Workers usually satisfy with the benefits and incentives and they
are all getting in this organization. Timing hours is also a source of satisfaction for them,
they are not asked to stay overtime. The communication system is well balanced, lower
employees could easily convey their message to top level authority. There is no
burdening of work and no discrimination exist in our organization. Every one is respected
as a superior human being. Proper salary with all the benefits is an essential source of
satisfaction. They are given bonus for good effort that is also a source of satisfaction for
workers. Bonus is given according to the performance. This is a proper category for
distributing bonus. The category ranges from 1-4. One is for top level. It means those
workers who have done work with excellence they are given more bonus. Category 4 is
for low bonus. It means those workers who have not put excellent efforts. 2-3 are
moderate employees who are given mediatory bonus.

Q.7 - Do you prefer specialist in business field or a man who is Jack of all Trades?
Ans. Our organization employees are mostly specialized in every field. Top level people
are specialist in all fields. They know about every department. It is necessary that every
worker should know about all the departments.

COGNITIVE EVALUATION THEORY

Q. 8 - What kind of relationship is necessary for good environment of Organization?

Ans. Good environment is the first and foremost requirement to develop a good
relationship in organization. In a good atmosphere workers could easily communicate
and share their problems and hindrance to top level when there is communication gap
between workers and employees the problems could never resolved. Through the virtue
of good environment employees are able to share their ideas and knowledge to top level.

Q.9 - Can we say that work environment act as catalyst for workers?
Ans. Definitely work environment act as catalyst for workers. If work environment is
good, friendly and co-operative then workers could be able to perform their task
effectively.

GOAL SETTING THEORY

Q.10 – What kind of atmosphere you prefer, interesting or task related?

Ans. Most of the time task is done in a serious environment. Project task is definitely
an intellectual task we are now trying to make task interesting for e.g. we are now
thinking to make cards of Organization for special occasion so that all employees could
equally participate equally.

15
Q.11 - How would you define commitment (dedication) to work?
Ans. Commitment is dedication to work. The person who is self motivated is also
committed. They are definitely given reward for their commitment.

Q.12 - Do you set goals for workers yourself or allow them freely to choose?
Ans. Company has no objective for employees but Org. has set objective. Every person
knows his objective and task. The targets are task oriented we have given them free
choice task is place before employees and they can set objective for themselves.

Q.13 – What is the future of your Organization.?

Ans. Future expansion depends on Government. If Government assign project then
expansion is possible. Every person has right to give suggestion for improvement. If
suggestions are good then they could be implemented. According to resources they go
for expansion.

SELF-EFFICACY THEORY

Q.14 - Do you favor competition or believe in slow and steady race?

Ans. We have no competitor. Therefore we are working according to our rules and
objectives.

Q.15 - An important meeting and important gathering at home what is your

choice?
Ans. It depends upon the situation. If meeting is extremely important therefore
employee has to attend it.

REINFORCEMENT THEORY

Q.16 - What is your communication level with workers (reserve, frank) give
reasons?
Ans. We have two way communication level lower employees could easily convey their
message to top level. It helps in improvement of work. Top order Management helps the
new comer. This communication helps in team building. Good environment helps in
solving major issues. If employees are not interested Manager could easily monitor the
case and divide the work into parts for the ease of employees.

16
Q.17 - If you say ‘true is true’ and your workers say it is ‘false’ what is your
reaction?
Ans. If all the employees resists the situation then mutual discussion is taken and we
make policy. If agreement is taken then the work is done accordingly.

Q.18 - What is your method of communicating bad news?

Ans. In case of demise of an employee of some relative we pout a notice on Notice
Board. All the members of organization are allowed to attend the funeral. But duty work
has to be done after coming back.

EQUITY THEORY

Q.19 - Do you believe in gender difference?

Ans. It depends on situation of work in Manufacturing and Administrative departments
there is no female. But there is no discrimination in Head Office. In medical fields,
schools and colleges females are working.

Q.20 - If women are highly educated and men educated and energetic? What is
your selection?
Ans. Physical task oriented department requires strength & power. In Manufacturing
and Administration men are working. In Dwelling Department men are working. Highly
educated women are working in their own specific fields.

Q.21 - Do you agree with this statement that “women are motivated to get along
and men are motivated to go ahead”?
Ans. In our organization both men and women are working with motivation in their
specific fields.

EXPECTANCY THEORY

Q.22 - While selecting a candidate where you look for, Personality, Intelligence &
Confidence?
Ans. We look for the previous experience. Fresh candidate has to pass through written
test, task is given to him in order to check whether he is able for job or not. Experienced
candidate is observed through previous experience and questions are asked according to
knowledge.

Q.23 - How you tackle an emergency problems (emotionally, with peace & calm)?
Ans. Management committee discuss how to handle an emergency problem. They take
steps to tackle a problem.

17
Q.24 – How would you justify your job?
Ans. Through job description we justify our jobs. Personal skills, knowledge, attitude
are essential to justify our jobs.

Q.25 - As a Manager what do you feel is lacking in Organization system?

Ans. We are giving all important facilities i.e. health, school, mess, sports, transportation
and membership in all kinds of facilities to all employees.

18