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City of Cebu

Republic of the Philippines

M AYOR’S MESSAGE

I am very pleased to present to you the Cebu City


Citizen’s Guidebook.

This aims to cut down on bureaucracy in the system and


to improve the delivery of services to the public. It will not
only provide you with basic information about the
different services offered by the Cebu City Government,
but also a step-by-step guide when you avail of our
services and transactions.

The Cebu City Government is continuously seeking ways


to achieve its thrust of instituting reforms for the
improvement of the delivery of its services to its
constituents, making it efficient, effective and most
importantly friendly and courteous.

We at the Cebu City Government hope that this


guidebook will be a means by which your transaction with
us will be a pleasant experience for you.

City of Cebu
1
TOMAS R.
OSMEÑA
Mayor

CEBU CITY GOVERNMENT


City of Cebu
Vision
The most livable city for all.

City of Cebu
Mission
CEBU CITY HALL

• To ensure an environmentally friendly, financially


dynamic, pro- active & self- reliant City Government;
DIRECTORY

• To have well- informed and participative


barangays and communities.

City of Cebu
2
City of Cebu
3
DIRECTORY
EXECUTIVE BUILDING

DIRECTORYOF
HON. TOMAS R. OSMEÑA
City Mayor
8th Floor, Annex Bldg.,
P. Burgos corner M.C. Briones St., Cebu City
Tel. Nos. 2534913 / 2536983 / 2537817/ 2537455 / 4120000
loc. 801-803

OFOFFICES
Fax no: 2537558

OFFICES
GROUND FLOOR

Civil Security Unit Occupational Permit


Section
Tel. No. 4120000 loc. 105 Tel. No. 4120000 loc.
115
OIC : VICENTE QUINTANA OIC : MS.
JOSEPHINE ENCABO

Economic Enterprise Revenue Cash Receipts


Division
Collection Division Tel. nos. 2563995 /
Tel. Nos. 2551752 4120000 loc 130 / 131
Chief: MS. RAQUEL B. ARCE Chief : MS.
ESTERLITA T. GARRIDO

Tax Delinquency Task Force/ Land Tax


Tel. Nos. 2532303 / 2553532 / 4120000 loc. 126, 127
Chief : MR. FELIZARDO DELOS ANGELES

2ND FLOOR

Office of the City Treasurer (CTO) Office of the


Asst. CTO(Admin.)
Tel. Nos. 2532026 / 4122803 Tel. no. 2553092
/ 4120000 loc. 108 Asst.: MS. MARE VAE F.
REYES
Fax No: 2553258
OIC : MS. OFELIA M. OLIVA

City of Cebu
4
Business, Taxes & Fees Division Tax Mapping of
Business Establishments
Tel. Nos. 2548264 Tel. Nos. 2551820 /
4120000 loc. 121
OIC : MS. MONENA S. PAERES OIC : NANETTE
SOLON SUNGAHID

Tax Amusement Liquor


Licensing Commission
Tel. No. 2562623 Tel. No. 2549172 /
4120000 loc. 117
Chief : MS. OFELIA N. VILLARES OIC : NANETTE
SOLON-SUNGAHID

Tax Inspection Examination Division Property &


Supplies Division
Tel. Nos. 4120000 loc. 111 / 112 Tel. No. 4120000
loc. 122
Chief : MS. JULIE CUENCA Head: RUPISA
CABUENAS

Cash Disbursements Division Property

DIRECTORY OF OFFICES
Accountable Forms Div.
Tel. nos. 2532259 / 2562181 Tel. No. 4120000 loc.
122
/ 4120000 loc. 109 Head : MS. ZOSIMA AYING
Chief : MS. EMMA VILLARETE

Business Permit
Tel. Nos. 2549287 / 2532231
OIC : MS. ELISA GONZALES
3RD FLOOR

Office of the City Assesor Administrative


Section
Tel. Nos. 4121665 / 2531099 Nos.
2531099/4120000 loc 301
OIC : MR. EUSTAQUIO CESA Head : ANTONIO
ABELLANA

Asst. City Assessor for Admin. City Assessors


Records Section
Tel. Nos. 4120000 loc. 301-305 Tel. No. 4120000
loc. 302
Head : LIEZL GONZAGA Head: MR.
RICHARD GONZALES

City of Cebu
5
Local Board of Assessment Appeals
Tel. Nos. 2538682 / 4120000 loc. 304
Head : MS. AILEEN B. BORDAJE

4TH FLOOR

Office of the City Budget Officer Human


Resource Dev’t. Office (HRDO)
Tel. Nos. 4120000 loc. 404-408 Tel. Nos. 4120000
loc. 409-413
Fax No. 4122810 Direct Line :
4122814
Budget Officer : OIC : ATTY. RALPH
SEVILLA
MS. NELFA R. BRIONES

Secretary to the Mayor


Tel. Nos. 2533108 / 2557960/
4120000 loc. 401
Sec. to the Mayor AGAPITO F. CUGAY

5TH FLOOR

Management Information Geographic


Information System
Computer Services (MICS) (GIS)
Tel. Nos. 4120000 loc. 501-506 Tel. Nos. 4120000
loc 505 /4121859
OIC : MR. WILLIAM CRIS ARTAJO Head : MR. EMAR
MONTEJO DIRECTORY OF OFFICES

CEBU CITY COMMISSION FOR THE WELFARE &


PROTECTION OF CHILDREN (CCCWPC)
Tel. No. 4120000 loc. 509 / Telefax : 4121714
Executive Director : MS. ANNABETH D. CUIZON

6TH FLOOR

Office of the City Accountant Ofc. Of the Asst.


City Accountant
Tel. No. 4120000 loc. 601 Tel. No. 4120000
loc. 611 / 4121849
Direct Line : 4122778 Asst. City Acct.
ARLENE RENTUZA
City of Cebu
6
Bookkeeping Section Remittance
Section
Tel. No. 4120000 locs. 606 / 607 Nos. 4121915
2549871/loc. 603/604
Head : MS. AGNES TABARES Head : MS. DIWA
CUEVAS

Barangay Accounts Audit & Indexing


Division
Tel. Nos. 4120000 loc. 609 Tel. Nos. 4120000
loc. 605 / 608
Head : GLENDALE REDULLA Head : MS. DIWA B.
CUEVAS

Administrative Division Admin. (Front


Desk)
Tel. No. 4120000 loc. 602 Tel. No. 4120000 loc.
610
Head : MS. CARMELA WASAWAS

7TH FLOOR

General Services Department (GSO) Property


Division
Tel. No. 4120000 loc 701 / 708 / 4121692 No. 4120000 loc
703/707
Fax No. 4121703 Head : LORNA
LOGICO
OIC : MS. ESTER CUBERO

Supply Division / Buyer Special


Education Fund
Tel. No. 4120000 loc 702 Tel. No. 4120000
loc. 704
Supply Officer II: MS. FILOMENA ARACAN

Internal Control Office Sports


Commission (City Hall Ofc.)
Tel. Nos. 4120000 loc. 705 / 706 Tel. No. 2532853
Exec. Dir: EUGENIO
FAELNAR, JR.

8th Floor

Office of the Mayor Front Desk Office of the


Mayor Exec. Staff
Tel. N. 2556983 / 2548637 Tel. Nos.2534913 /
2537817
City of Cebu
7
4120000 locs. 804 Fax No. 2537558
4120000 locs. 801-
803 / 2537455

Office Of the Asst. City Admin Spring Cafe

DIRECTORY OF OFFICES
Executive Asst. Tel. Nos. 2554045
Tel. No. 2553413 / 4120000 loc. 805 4120000 loc. 806 /
810
Chief : MS. VERONICA A. MORELOS MS. CARLOTA
NELYN PAGLINAWAN

City Planning Division / PMO / SRP Committee


on Awards Section
Tel. No. 2551884 / 4121763 / 2557380 Tel. Nos. 2537778
Chief : ENGR. NIGEL PAUL C. VILLARETE Head : MS.
LOLITA YBAÑEZ

Office of the City Administrator Mayors Property


Section
Tel. No. 2549115 / 2532703 / Tel. No. 2532484
412000 loc. 807/808
City Admin : MR. FRANCISCO L. FERNANDEZ

Mobile Alarm Response System (MARS)


Tel. Nos.2563019 / 4120000 loc. 801
Head : MR. JOSE CHRISTIAN HEMBRA

LEGISLATIVE BUILDING
A. Del Rosario St., Cebu City

HON. MICHAEL L. RAMA


City Vice Mayor
Ground Floor, Left Wing
Tel. Nos. 2532045
Vice Mayor’s Staff – 2532047
Telefax No. 2548684

GROUND FLOOR

PIO/Protocol/Media Center Office of the Bldg.


Official
Tel. Nos. 2530358 / 4121987 / 2548632 Tel. Nos. 2532420/
2549872
Chief : MR. NAGIEL B. BAÑACIA Chief : ENGR.
JOSEFA YLANAN
City of Cebu
8
City Attorney’s Office Customer Service
Tel. Nos. 2532500 / 2532604 Tel. Nos. 2534979/
2548762
Direct Line : 4121919/ 4120000 loc. 0
City Attorney: Head :
ATTY. RODOLFO GOLEZ MR. NAGIEL B.
BAÑACIA

Cebu Environmental Sanitation Post Office


& Enforcement Team (CESET) Tel. No. 2532806
Tel. No. 2558872 / 2532184 Chief : MS. SEPTA ESPINA
Vice Mayor’s Secretariat City Hall Clinic

DIRECTORY OF OFFICES
Tel. Nos.2532224 / 2532045 / 2532047 Tel. No. 2532192
OIC : MR. HENRY TOMALABCAD Head:DR. CHARLES
CABATAÑA
DR. EVE SOCORRO
LIMA
Nurses:
CASSANDRA GAIL
SANCHEZ
MICHELLE GONSAGA

Child Minding Canteen


Tel. No. 2532192
Head: MS. CATHERINE YSO

2nd Floor

HON. RENGELLE PELAYO HON. ARSENIO C.


PACAÑA
Chairman Chairman
Committee on Youth & Sports Devt. Committee on Trade,
Commerce,
Tel.Nos. 2542373 / 2535556 Cooperatives &
Entrepreneurship
Committee on Tourism,
Local &
International Relations
Tel. No. 2539904

HON. SYLVAN B. JAKOSALEM HON. EDWIN R.


JAGMOC, SR.
City of Cebu
9
Chairman City Councilor
Committee on Energy, Transportation, Committee on
Public Services
Communication & Other Utilities Tel. No. 2548683
Com. on Games, Amusements & Sports
Tel. No. 2532220 / 2538586 Fax : 4123201

HON. RAUL D. ALCOSEBA HON. GERARDO A.


CARILLO
Chairman Chairman
Committee on Traffic Management Committee on
Education, Arts,
Tel. No. 2558873 Culture , Sci. &
Technology
Committee on Urban
Planning and Development
Tel. Nos. 2549272 /
2532515

HON. RODRIGO A. ABELLANOSA HON. ROBERTO A.


CABARRUBIAS
Chairman Chairman
Committee on Social Services Committee on
Information Tech.
Tel. Nos. 4122834 / 2563148 Tel. No. 2536966

HON. HILARIO P. DAVIDE III OFFICE OF THE

DIRECTORY OF OFFICES
CITY AUDITOR
Chairman Tel. No. 2549032
Committee on Agri. & Rural Dev’t City Auditor :
Tel. No. 2551685 MS. JOSETTE A.
RODRIGUEZ

DIV. FOR THE WELFARE OF THE URBAN POOR (DWUP)


Tel. Nos. 2537068 / 2538124
Head : ENGR. DANILO GABIANA

3RD FLOOR
HON. EDUARDO R. RAMA, JR. HON.
CHRISTOPHER I. ALIX
Chairman Chairman
Committee on Labor, Employment, Liveli- Committee on
Health, Hospital
hood & Manpower Dev’t & Placement Services &
Sanitation
Tel. Nos. 2532198 / 4122815 Committee on
Markets Tel.
Nos. 2544334 / 4121995

City of Cebu
10
HON. RICHARD Z. OSMEÑA HON. EDGARDO C.
LABELLA
Chairman Chairman
Committee on Housing Committee Laws,
Ordinances, Public
Tel. Nos. 2532178 Accountability &
Good Government
Tel. Nos.
4122816 / 2552262

HON. LEAH OUANO-JAPSON HON. AUGUSTUS


G. PE, JR.
Chairman Chairman
Committee on Family & Women Committee on Public Order
& Safety
Tel. Nos. 2558871 / 2553124 Tel. Nos. 2533213 /
2561484

HON. NESTOR D. ARCHIVAL, SR. HON. EUGENIO F.


FAELNAR
Chairman Chairman
Committee on Parks & Playground, Committee on
Barangay Affairs
Wildlife, Ecology & Environmental Mgt Tel. No.
5161981-82 / 4121896
Committee on Infrastructure
Tel. Nos. 2558872 / 2532184

HON. JOSE C. DALUZ III CITY PLANNING &


DEVELOPMENT
Chairman Tel. Nos. 2551884 / 4121763 /
2557380
Committee on Budget & Finance Chief : ENGR.
NIGEL PAUL VILLARETE
Tel. Nos. 2532536 / 4121782
DIRECTORY OF OFFICES

S P RECORD SECTION ZONING OFFICE


Tel. No. 2532979 Tel. Nos. 2532217 /
2536362
Head : Mr. Carey Bao-as Head : Ms. Ma.
Concepcion Encabo

Cebu City Youth Development Commission CREMDEC


Tel. No. 4121774 Tel. Nos.
2554047 / 2554046
OIC : Mr. Claro Labra Taptap :
4129012 / 4192013

City of Cebu
11
Head : Mr. Rene B.
Sanapo

Cebu City Women’s & Family Affair Commission


(CCWFAC)
Tel. Nos. 2558871 / 2536123
Executive Chairperson : MS. TERESA B. FERNANDEZ

4TH Floor

Office of the City Secretary


Tel. Nos. 2532386 /2549094
Direct Line : 4122817
City Secretary : ATTY. JOSE MARIE N.POBLETE

SP Records Division SP Property


Division
Tel. No. 2532979 Tel. No. 2549004
Head : CAREY BAO-AS Head : CARLITO
BONGCAYAO

YUTIVO BUILDING

Cebu City Anti-Mendicancy City Agriculture


Department (CAD)
Task Force 2536566 / 2555781 /
2334375
Tel. No. 2552260 Chief : MR. JOELITO
BACLAYON
2nd Floor,
Head : MS. ISABELITA GANUB

Department of Engineering & Public Works (DEPW)


3rd Floor, Yutivo Bldg., D. Jakosalem St., Cebu City

Office of the City Engineer Drainage Section


Tel. No. 2532024 Tel. No.
2534091
Chief: ENGR. NICOMEDES LEONOR Head:
ENGR. PASCUAL T.
GIMENEZ

Maintenance City Streets/Asphalting Planning &


Programs
Tel. No. 2534404 Tel. No. 2554624
Chief: ENGR. APOLLO DANTE Head:

City of Cebu
12
ENGR. CELESTINO
OROZCO

Construction/Horizontal Division
Construction/Vertical Division
Tel. No. 2556027 Tel. No.
2554954
Chief : ENGR. JESUS BELLEZA Chief : ARCHT.
OFELIA NGUJO
EXTENSION OFFICES

DIRECTORY OF OFFICES
Building Maintenance Section Bantay Dagat
Commission
San Miguel Warehouse Pasil Fish Port, Cebu
City
M.C. Briones St., Cebu City Tel. No. 2624325
Tel. Nos. 4121942 / 2562699 Head : COL. CESAR
J. ENRIQUEZ OIC:

Cultural and Historical Affairs Commission City Public


Library
Osmeña Blvd., Cebu City Osmeña Blvd.,
Cebu City
Tel. Nos. 2554997 / 2541109 Tel. Nos. 2531526 /
4124460
OIC: MR. FLORENTINO BOLIGOR OIC: MS.
ROSARIO C. CHUA

Parian Drop In Center Cebu City Sports


Complex
Sikatuna St., Cebu City Abellana National
School
Tel. Nos. 2557937 /4149004 Tel. Nos. 2531091 /
2548567
OIC: MS. ANNABETH D. CUIZON Manager: MR.
DIRECTORY OF OFFICES

RICKY BALLESTEROS

Slum Improvement & Resettlement (SIR) Sinulog


Foundation
Pasil Fish Port, Cebu City Ground Floor, Sports
Center
Tel. No. 2611475 Abellana National
School, Cebu City
OIC: MS. MERLINA TIU Nos. 2533700 / Fax
No. 2545010
Exec. Dir.: MR. RICKY
BALLESTEROS

City of Cebu
13
Cebu City Youth Center Cebu City Tourism
Commission
2nd Floor, Cebu City Sports Complex Bldg., City Library Bldg,
Osmeña Blvd.
Tel. No. 2561981 Tel. No. 4124355
President: JOY AUGUSTUS YOUNG Website:
www.cebucitytourism.com
OIC : CINBETH ORELLANO

HON. ANTONIO V. CUENCO HON. RAUL DEL


MAR
Congressman-South District Congressman-
North District
No. 1 A. Abellana St., Cebu City #7 Canyon Rd.,
Beverly Hills,
Tel. No. 2544729 / ofc: 2548924 Tel. No. 2534111/
2534222

Emergency Rescue Unit Foundation Squatter


Prevention
Cebu Medical Society Bldg., Banilad Elimination &
Encroachment
Tel. Nos. 2339300 Fax: 2327850 Division (SPEED)
4162664 / 4162665 Hotline No. 161 OIC : VICENTE C.
MERCADO
Lapulapu City: 3402994
Chairman: DR. PEK ENG LIM

Parks & Playground Commission Operation DIRECTORY OF OFFICES


Second Chance
Plaza Independencia, Cebu City Pagtambayayong,
Kalunasan,
Tel. No. 2562170 Cebu City
OIC: MARY GRACE TEOXON Tel. No. 2554165
Warden:
C/INSP. JENNIFER JOYCE
J. ABAR

Pagtambayayong Foundation Dept. of Social Welfare


102 P. Del Rosario Extn., Cebu City
Services (DSWS)
Tel. Nos. 2537974 / 4182168 DSWS Bldg., Labangon,
Exec. Dir. ERMA C. RAMOS Katipunan, Cebu City
Tel. 2625163 /
2629350 / 2616408
Chief : MS. CATHERINE R. YSO

City of Cebu
14
Cebu City Disaster Coordinating Council Bayanihan
Credit Cooperative, Inc.
San Miguel Warehouse BCCI Bldg., D.
Jakosalem St.,
M.C. Briones St., Cebu City Cebu City
Tel. No. 2548558 Tel. No. 2557490
OIC: ENGR. ROLANDO ARDOSA OIC : MR.
DANILO ORTIZ

DIRECTORY OF OFFICES
Office of the City Register of Deeds Office of the City
Prosecutor
Fernan Hall of Justice Fernan Hall of Justice
Capitol Compound, Cebu City Capitol Compound,
Cebu City
Tel. No. 2532929 / 2534450 / 2540063 Tel. No. 2532721
Head : Atty. Emmanuel Imarino City Prosecutor
:
MR. NICOLAS C.
SELLON

CEBU INVESTMENT & PROMOTIONS CENTER (CIPC)


Ground Floor, Waterfront Hotel, Lahug, Cebu City
Tel. Nos. 2326888 loc. 8138 / 2330811-12
Chief : MR. JOEL MARI YU

CEBU CITY TRAFFIC OPERATIONS MANAGEMENT


(N. Bacalso Avenue, Cebu City)
CITOM Board Office Communication
Center
Tel. No. 2532181/ 2562625 Tel. Nos. 9211 / 2538262
Exec. Dir: ARNEL TANCINCO Head : SPO1 JINA GACHO

Administrative Division Legal Section


Tel. No. 2532181 Tel. Nos. 2556872
Admin Ofcr: MS. LEONORA TERSENIO Head: ATTY.
DIRECTORY OF OFFICES

RICO ABELLANOSA

Office of the Traffic Director Traffic Violation Bureau


Tel. No. 2551409 Tel. No. 2548453
Chief: JONATHAN ABELLA In-charge: MS. SOFIA
BACOLOD

Control Section Traffic Engineering


Section
Tel. No. 2562626/ 2539211 / Tel. No. 2549985 / 2539211
2540995 / 2548453 2538262 / 2551409
OIC: MR. MARIO GALENZOGA In-charge : LOUIE
GILANTAGA-AN

City of Cebu
15
Planning Section
Tel. No. 2540995
In-charge: MS. ROSARIO DOSDOS

CEBU CITY MEDICAL CENTER


(N. Bacalso Avenue, Cebu City)
TRUNKLINE 2557141-47 loc. 105 / 2557274
Chief of Hospital for Professional Service
DR. MYRNA RABAYA-GO

Office of the Asst. Chief of Hospital Billing Section


Tel. No. 2557275 / 2557141-47 loc. 109 Tel. Nos. 2557141-47
loc. 114
MS. SUZANNE O. ARDOSA Head: Ms. MALOU
ARCHUA

Emergency Room Laboratory Section


Tel. Nos. 2557141-47 loc.112 / 120 Tel. Nos. 2557141-47
loc. 227

DIRECTORY OF OFFICES
OIC: DR. GLORIA DUTERTE Head: MR.
PROMENCIO CALAMBA

Library Section Maintenance


Section
Tel. Nos. 2557141-47 loc. 219 Tel. Nos. 2557141-47
loc. 220
Head: MS. ALMA COSIDO Head: ENGR.
EDGARDO BORINAGA

Medical Record Section Medical Social


Services
Tel. Nos. 2557141-47 loc. 124 Tel. Nos. 2557141-47
loc. 132
OIC : MRS. ROMARICA DERODAR Head: MS.
GUADALUPE LABAJO

Office of the Chief Nurse Operating Room


Tel. Nos. 2557141-47 loc. 123 Tel. Nos. 2557141-47
loc. 111
Acting Chief Nurse: MS. LERMA SOLEDAD Nurse-in-
charge:
MS. ROSALINDA
TIANGCO

Out-Patient Department Pharmacy


Tel. Nos. 2557141-47 loc. 107 Tel. Nos. 2557141-47
loc. 119
Head: DR. ROSNATO DIAZ Supervisor:
City of Cebu
16
MS. TESSIE CANONO

Property Section CCMC School of


Nursing
Tel. Nos. 2557141-47 loc. 224 Nos. 2557141-47 loc.
217/ 218
Head: MR. DARWIN MANINGO Dean: MS. VICENTA
JALUAGE

DIRECTORY
DIRECTORYOF
X-Ray Department Supply Office/College of
Nursing
Tel. Nos. 2557141-47 loc. 122 Tel. Nos. 2557141-47
loc. 219
Chief Resident: DR. JONIE MARQUESTO Supply Officer:
MRS. EPIFANIA JOMUAD

Administrative Division Administrative/

OFOFFICES
Personnel Division
Tel No. 2557141-47 loc. 110 Tel. No. 2557141-47 loc.

OFFICES
110
Records Officer : MS. ALICIA LARESMA Personnel Ofcr. :
PRYLE B. TAGANILE

Dietary Section Dental Section


Tel. No. 2557141-47 loc. 126 Tel. No. 2557141-47
loc. 108
Head : ROSALINA UY Head : DR. JAIME
MERCADO

CITY HEALTH DEPARTMENT


(Gen. Maxilom Extension)
DR. FE CABUGAO
City Health Officer
Telefax No. 2321527
Direct Line: 2326863

Environmental Sanitation Division Field


Program Services
Tel. No. 2326969 Tel. No. 2325731
Chief : DR. EVELYN VILLAMOR Chief: Dr. MILA
PADRON

Epidemiology Center STD Detection


Center
Tel. No. 2326848 Tel. No. 2330987
Chief: DR. ILYA TAC-AN Chief: DR. ILYA TAC-
AN

City of Cebu
17
Laboratory Division Surveillance
Center
Tel. No. 2344042 Tel. No. 2326848
Chief: DR. DOROTEA BACALSO Asst: DORENDA
MACASUCOL

Supply Division Administrative


Office
Tel. No. 2330987 Tel. No. 2326820
Admin. Ofcr: VIRGILIA
SUQUIB

CITY CIVIL REGISTRAR’S OFFICE (OCCR)


Ground Floor, City Health Building,
Gen. Maxilom Extension, Cebu City
Tel. Nos. 2332484 / 2326664
City Civil Registrar : ATTY. EVANGELINE ABATAYO

DIRECTORY
DEPARMENT OF PUBLIC SERVICES

DIRECTORY
2nd Floor, Ramos Supermarket Bldg.,
Barangay Cogon Ramos, Cebu City
Email Add: double7_dps@yahoo.com / storm_dps@yahoo.com
Tel. No. 2383993 / 4120616
DEPARTMENT HEAD : ENGR. DIONISIO S. GUALIZA

OF
Administrative Division Property Section

OF
Tel. No. 2383995 Tel. No. 2383990

OFFICES
Chief : MR. CONSTANTINO PACULABA Chief : MR.
ANTONIO TICZON OFFICES
Garbage Collection Section Tubig Project
Tel. Nos. 2549271 / 2383991 Tel. No. 4120617
OIC: ENGR. ROGELIO A. LEGASPI Chief: ENGR.
RUFINA ADLAWAN

Streetlighting Division Environmental


Sanitation
Tel. No. 2561911 Tel. Nos. 2383991
OIC: ENGR. SILU-JOEL C. OUANO Head : MR. RANDY
NAVARRO

Equipment Repair & Maintenance Division Sewage


Treatment Plant
Tel. No. 2737813 Tel. No. 4129467
Chief : ENGR. ARSENIO F. UY Chief : ENGR.
STEVE PO

City of Cebu
18
Inayawan Sanitary Landfill
White Road, Inayawan, Cebu City
Tel. No. 2721057
Chief : ENGR. RANDY NAVARRO

DEP’T. OF MANPOWER DEV’T. & PLACEMENT


Marijoy Bldg., D. Jakosalem St.,
Tel. No. 2539212
Labor & Employment Division
Tel. No. 2544348
Chief: MR. FIDEL MAGNO

DEPARTMENT OF VETERINARY MEDICINE & FISHERIES


North Reclamation Area, (Back of SM City )
Cebu City

DIRECTORY DIRECTORY
Cebu City Modern Abattoir City Pound
Tel. Nos. 2324483 / 4226708 / 2335675 Animal Control Unit
Head
City Veterinarian : DR. ALICE UTLANG Nos. 2335675 /
2324483 /4226708 Head:
DR. MA. ANTONIA JUBASAN

OF OFFICES OF OFFICES
CEBU CITY POLICE STATIONS

Parian Police Station (Station 1) San Nicolas


Police Station (Stn. 6)
Tel. No. 2545002 / 4149165 Tel. No. 2619788
Chief: P/Supt. Glenn Candelario A. Ares Chief:
P/Chief Insp. Marciano A.
Batiancela, Jr.

Fuente Police Station (Station 2) Pardo


Police Station (Stn. 7)
Tel. No. 2557350 / 2535636 / 2562194 Tel. No. 2733642
Chief: P/Chief Insp. Maj. Henry F. Biñas Chief: P/Sr.
Insp. Aureo B. Sanchez

WaterFront Police Station (Station 3) Talamban Police


Staton (Stn. 8)
Tel. No. 2546968 Tel. No. 3447400
Chief: P/Supt. Pedrillo Villamor, Jr. Chief: P/Sr.
Insp. Claudio Casiban

Mabolo Police Station (Station 4) Guadalupe


Police Station (Stn. 9)
Tel. Nos. 4128262 Tel. No. 2562193
City of Cebu
19
Chief: P/Supt. Armando Radoc Chief: P/Sr. Insp.
Catalino Nacario
Carbon Police Station (Station 5) Punta
Princesa Police Station(Stn. 10)
Tel. No. 2548635 / 2562192 Tel. No. 2615470 / 2617507
Chief: P/Supt. Eliseo B. Castroneuvo, Jr. Chief:
P/Sr. Insp. Anecito B.
Perandos

Mobile Patrol Group Mambaling Police


Station (Stn. 11)
Tel. Nos. 2332178 / 2320289 Tel. No. 2610454 /
2619804
/ 2338304 / 2338310 Chief: P/Sr. Insp.
Andres S. Bayarcal
Hotline No: 166
OIC : P/Chief Insp. Arnel Banzon

CEBU CITY POLICE OFFICE


Camp Sotero Cabahug, Gorordo Ave, Cebu City

Ofc. Of the Deputy City Director Deputy for


Operations
Tel. No. 2315802 Tel. No. 2330762 /
2336702
City Dir. P/ Sr. Chief: P/Sr. Insp. Emily
D. Santos
Supt. Patrocinio A. Comendador
Theft & Robbery Section Homicide Section
Tel. No. 2340361 Tel. No.
Chief: P/C Insp. Alexis Relado Chief : P/Insp.
Mario Monilar
DIRECTORY

Criminal Investigation & Intelligence Finance & Supply


Section
DIRECTORY

Branch (CIIB) Tel. No. 2316496


Tel. No. 231580/ 2329857 Chief : P/Supt.
Insp.Delia Rayoso
Chief: P/Sr. Insp. George V. Ylanan
OF OFFICES

Crime Records Crime Laboratory


Tel. No. 2333976 Tel. No. 2336799
OF OFFICES

Chief : P/Insp. Gloria R. Vargas Chief : P/Sr. Insp.


Claudio Casebas

Female Juvenile & Gender Drug Enforcement


Unit
Section (FJGS)-Women’s Tel. No. 4122482

City of Cebu
20
Tel. No. 2316496 / 4166703 Chief: P/ Insp. Mary
Crystal Peralta
Chief: P/Sr. Insp. Norma L. Corbo

Bagong Buhay Rehabilitation Drug Rehabilitation and


After
Center (BBRC) Care Center (DRACC)
Tel. No.2336673 / 2318663 / 2336768 Tel. No. 2314752
Warden: Supt. Efren Nemeño Chief:
P/Supt. Pablo Rustico A.
Apolonio

POLICE ASSISTANCE : 166 / 117


PRO 7 OPERATION CENTER : 2550935 CCPO OPTN CTR.:
2330762
AFP CENTRAL COMMAND : 2334084 MCPO OPTN CTR.:
/ 2334095
3448466/3441200
2ND EODT : 2358485 CPPO OPTN CTR
: 2535798 / 2538566

CEBU CITY FIRE STATION


N.Bacalso Avenue, Cebu City
Tel. Nos. 2560541 / 2548385 DL: 2550862
Chief: Supt. Esmael C. Codilla

Ofc. of the Chief for Operations Communication


Tel. No. 2560544 No. 2560541/42
Hotline Nos. 160 /117
Chief: P/Chief Insp. Virginia Toledo Chief: SFO4 Virgilio
Reyes

Property Section Desk - in - charge


Tel No. 2560543 Pahina Central FSS
Duty Personnel
DIRECTORY OF OFFICES

Chief: SFO2 Rogelio Mondejar Tel No. 2560544

Administration Prevention Section


Tel. No. 4186266 / 2550862 Tel. No. 4186266
Chief: SFO4 Alex Narboada Chief: Engr.
Restituto Gabisan

Investigation Pardo Sub Station


Tel. No. 4186267 Tel. No. 2729411
Chief: SFO3 Allan P. Arciaga Chief: SFO3
Paquito Carillo

City of Cebu
21
Motorpool Section Regional Operations

DIRECTORY OF OFFICES
Tel. No. 2560543 Tel. No. 2560544
Chief : SFO4 Abundio L. Petalcorin Chief : Sr.
Insp. Gildard A. Tulabing

City Finance Labangon Sub Station


Tel. No. : 2560544 Tel. No. 2610911
Chief : SFO2 Joseph J. Ababon Chief : SFO3 Noe P.
Solon

San Nicolas Sub Station Pari-an Sub


Station
Tel. No. 2628530 Tel. No. 2550785
Chief: SFO4 Tomas Tomungha Chief: SFO4 Elmer
Pabo

Guadalupe Sub Station Mabolo Sub


Station
Tel. No. 2539474 Tel. No. 2331510

Chief: SFO4 Expedito Tabura Chief: SFO3


Bernardo Del Mar

Talamban Sub Station Labangon Sub


Station
Tel. No. 3449200 Tel. No. 2610911
Chief: SFO4 Rodelio Boquiron Chief : SFO3 Noe P.
Solon

City of Cebu
22
AGRICULTURAL SERIVCES

City of Cebu
23
AGRICULTURAL SERIVCES
HOW TO AVAIL OF INITIAL FARM INPUTS

Description : This service provides initial farm inputs


such as fertilizers, seedlings and other
agricultural products to requisitioners.
Location : Taptap Plant Nursery, City Central
Nursery
Contact Person : Amalia Ylaya (Rural and Reforestation
Coordinator)
233-4375
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Request Letter addressed to:
JOELITO L. BACLAYON
Department Head
City Agriculture

Please follow these steps:


Please approach… It will take…
STAR
T
1. Prepare request letter. Romnel Candia
(Office
Secretary) 1 day
2. Submit request letter to
Administrative Office.

Fulgencia
3. Follow-up request. Singson
4. Upon approval, secure
Recap form from Romnel Candia
Administrative office. (Office 5 mins.
Secretary)
5. Submit approved Recap to
Nursery.
Noel
6. Claim requested farm Tenefrancia 1 day
inputs at the Nursery. (Nursery-In-
Charge)
City of Cebu
END
24
HOW TO AVAIL OF THE RURAL AND URBAN

AGRICULTURAL SERIVCES
REFORESTATION PROGRAM

Description : This service helps strengthen farmers’


aptitude on soil and water conservation through
planting of fruit and forest trees in the farming
system. It also extends assistance to any
interested Cebu City constituents for roadside,
school, backyard, and other solid tree planting
program.
Location : Taptap Plant Nursery, City Central
Nursery
Contact Person : Amalia Ylaya (Rural and Reforestation
Coordinator)
233-4375
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Please follow these steps:
1. Request Letter addressed to:
STAR JOELITO L. BACLAYON
T Department Head
City Agriculture
2. Seedling Requisition
1. Prepare request letter. Slip
Please approach… It will take…
2. Submit request letter to
Administrative Office. Romnel Candia
(Office
3. Follow-up request for Secretary)
approval of site ocular
inspection. Amalia Ylaya
4. Upon approval, secure (Reforestation
Seedling Requisition Slip Coordinator)
(SRS).
Romnel Candia Max. of 2
5. Submit approved SRS to
(Office days after
Nursery. Secretary) ocular
6. Claim requested seedlings inspection is
at the Nursery for tree done
planting.
City of Cebu
END
25
5 mins.
Noel
Tenefrancia
(Nursery-In-
Charge) 1 day

HOW TO AVAIL OF THE DIFFERENT TRAININGS

AGRICULTURAL SERIVCES
OFFERED BY THE CITY AGRICULTURE
DEPARTMENT
Description : This service enables citizens to avail of the
following trainings:
1.
Vermi-Composting
2.
Livelihood
3.
Backyard and Container Gardening
4.
Crop Production
Location : City Agriculture Department,
Administrative Office,
Yutivo Bldg., Cebu City
Contact Person : Warwin Anadia, Agricultural Technologist
253-6566
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Request Letter/ Letter of intent addressed to:
JOELITO L. BACLAYON
STAR Department Head
T City Agriculture

1. Prepare request letter.


Please follow these steps: Please approach… It will take…

2. Submit request letter to


Administrative Office.

3. Follow-up request.

4. Upon approval, wait for


the schedule of training.

5. Attend the training.

City of Cebu
END
26
Schedule of
training is
dependent
on the
Romnel Candia
Calendar of
(Office
Secretary) training of
City
Agriculture
Department

SENIOR CITIZENS SERIVCES

City of Cebu
27
SENIOR CITIZENS SERIVCES
HOW TO SECURE A SENIOR CITIZEN’S
IDENTIFICATION (ID) CARD

Description : Senior citizens who are residents of Cebu


City are provided with a nationally uniform
identification card.
Location : Office for the Senior Citizens’ Affairs
(OSCA) temporarily located at 2/F, Rm. 2-I,
Legislative Building, City Hall, Cebu City
Contact Person : Sarah Ponteras/ Ecisila Mansuelto/ Noel
Cabezas/
Richard Figues
256 - 3148
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. For new applicants:
a. 2pcs- 1x1 pictures
b. Cedula number
c. Photocopy of proof of birth (i.e. birth
certificate, baptismal certificate, driver’s
license, passport, postal ID, voter’s
certification, etc).
2. For lost ID cards:
a. Affidavit of loss
b. P100.00
3. For authorization:
a. Authorization letter
b. Valid Identification card of Authorized person
City of Cebu
28
c. Above requirements (number 1)
Please follow these steps: Please It will take…
STAR approach…
T
Sarah
Ponteras,
1. Fill up the application form 3 mins.
Richard Figues
available in OSCA.

2. Submit the application


Sarah
form to OSCA.
Ponteras,
2 mins.
3. Wait while the OSCA staff Richard Figues
verifies your application and
give you the date for pick-up
of ID. Noel Cabezas
4 mins.
4. Go to City Hall on the
specified date to pick up
your ID and sign the logbook Sarah
for released IDs. Ponteras,
Richard Figues,
Linda

SENIOR CITIZENS SERIVCES


END
HOW TO AVAIL OF THE PURCHASE SLIP (BOOKLET)
FOR MEDICINES
Description : Purchase slips (booklets) for medicines
are given to senior
citizens so they can avail of the 20% discount.
Location : Office for the Senior Citizens’ Affairs
(OSCA) temporarily located at 2/F, Rm. 2-I,
Legislative Bldg., City Hall, Cebu City
Contact Person : Sarah Ponteras/ Ecisila Mansueto/ Noel
Cabezas/
Richard Figues
256 - 3148
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1.Please
OSCAfollow
ID these steps:
2. For authorization:
STAR
a. TValid ID of the authorized person
b. OSCA ID of the senior citizen
1. Present your OSCA ID to
the OSCA staff.
Please approach… It will take…
2. Wait for the OSCA staff to I min.
give you your purchase slip
(booklet). Any of the
City of Cebu
END
29
OSCA staff

Any of the
3 mins.
OSCA staff

SENIOR CITIZENS SERIVCES


HOW TO AVAIL OF THE PURCHASE BOOKLET FOR
GROCERY ITEMS AND AGRICULTURAL PRODUCTS

Description : Senior citizens who are residents of Cebu City


are provided with a booklet so they can avail of
the 5% discount for grocery items and
agricultural products.
Location : Office for Senior Citizens’ Affairs (OSCA)
temporarily located at 2/F, Rm. 2-I, Legislative
Building, City Hall, Cebu City
Contact Person : Sarah Ponteras, Ecisila Mansueto, Noel
Cabeas,
Richard Figues
256 - 3148
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. OSCA ID card
2. 1pc- 2x2 picture
3. For authorization:
a. Authorization letter
b. Valid Identification card of Authorized person
c. Above requirements (number 1& 2)

It will take…

City of Cebu
30
Please follow these steps: Please approach…
STAR
T OSCA staff 3 mins.
1. Present your OSCA ID card
and 1 2x2 picture to the
OSCA staff.

2. Wait for the OSC staff to Sarah 5 mins.


Ponteras,
give you the date of pick-up
Richard Figues
for the purchase booklet.

Go to City Hall on the OSCA staff


specified
date to pick up your booklet
and sign the logbook.

END

CIVIL REGISTRY
DOCUMENTS

City of Cebu
31
HOW TO SECURE BIRTH CERTIFICATE

Description : This service allows people whose births are

CIVIL REGISTRY
registered in Cebu City to get their certification

DOCUMENTS
of birth.
Location : Office of the City Civil Registrar (OCCR),
STAR North Reclamation Area
Contact PersonT : Louella Dejito
2332484/ 2326664
1. Get request form
Availability and to Friday, 8:00 AM – 5:00 PM
: Monday
priority number
Requirements at Window: 1.
1. Any of the following valid I.D. or Documents:
• Voter’s ID or Voter’s Affidavit •PhilHealth ID
2. Fill up•theSSSrequest
ID form. •GSIS ID
• Pag-ibig ID •BIR/TIN ID
3. Pay the • fee at the Certificate
Marriage •Birth
cashier’s window.
Certificate
• Driver’s License
4. Wait until your priority
•Police Clearance
• NBI
number is called. Clearance •Company ID
2. • Fees:
PassportPhp 50.00 fee for local use; Php 100.00 fee
for use abroad
5. Put the request slip in the
box atPlease follow9.
Window these steps: Please It will take…
approach…
6. Pick up the Birth
Certificate on the scheduled
date.
City of Cebu
END
32
Less than 5
Window 4
minutes

Maximum of 5
Window 3
minutes

Window 2

15 – 30
Window 9 minutes

Window 10

HOW TO APPLY FOR A MARRIAGE


LICENSE
Description : This service allows couples who wish to marry
legally in Cebu City to apply for a marriage

CIVIL REGISTRY
license. DOCUMENTS
Location : Office of the City Civil Registrar (OCCR),
North Reclamation Area
Contact Person : Rosie Agot
2332484/ 2326664
Availability : Monday to Friday, 8:00 AM – 5:00 PM
Requirements :
1. For New Applicants:
Birth Certificate (new) - 1 original &2 photocopies
Certificate of Attendance by HRD Office- 1 original & 2
photocopies
Cedula - 1 original & 2 photocopies
Barangay Certificate - 1 original & 2 photocopies
CENOMAR (Certificate of No Marriage)
For ages 18-24 years old - appearance of both set of
parents with valid I.D. for the
signing of parental consent/advice
2. For Widowers:
Death Certificate - 1 original &2 photocopies
CENOMAR - 1 original & 2 photocopies
City of Cebu
33
Cedula - 1 original & 2 photocopies

3. For Annulled Marriages:


Certificate of Finality, issued by the Court - 1 original &
2 photocopies.
Certificate of Registration
CENOMAR
Cedula

4. For Foreign Applicant:


Passport ID - 2 photocopies
Date of Arrival (latest) - 2 photocopies
CENOMAR - 1 orig & 2 photocopies
Divorced Papers (if divorced) - 1 orig & 2
photocopies
Death Certificate (if widow/widower)- 1 orig & 2
photocopies.

5. For Naturalized Citizens:


Naturalization Paper - 1 orig & 2 photocopies

6. Fees:
Php 100.00 – Seminar
Php 100.00 - Application
Php 50.00 - Registration

Please follow these steps: Please


It will take…
approach…

STAR
T CIVIL REGISTRY
DOCUMENTS

Rosie Agot
5 minutes
1. Fill up Application Form.

2. Submit application form


and requirements. Arlene Basalo

3. Get your claim slip.


4. Wait for the notice
regarding your request to be
posted at the bulletin board
of OCCR. Within 10 days
Rosie Agot
after posting

5. Claim your Marriage


License on the due date as
indicated in your claim slip

City of Cebu
END
34
NOTE: At least one of the applicants must be a resident
of Cebu City.
The Marriage License is released after a 10-day
posting period.
Both applicants must appear when applying for a
Marriage License.

HOW TO REGISTER MARRIAGES

Description : This service allows couples who wed in Cebu


City to register their marriage.

CIVIL REGISTRY
LocationSTAR : Office of the City Civil Registrar (OCCR), DOCUMENTS
T North Reclamation Area
Marriage Section, 2nd Flr. of City Health Bldg.
1. Visit the Marriage
Contact PersonSection.
: Rosie Agot
2332484/ 2326664
Availability
2. Submit : Monday -Friday, 8:00 AM – 5:00 PM
the marriage
Requirements
certificate : Marriage Contract – 4 copies.
to personnel-in-
charge.
Please follow these steps: Please
3. Wait for the verification of It will take…
approach…
the certificate.
4. Ask for the schedule of
release of the registered
marriage certificate.

5. Get the registered


marriage certificate on the
scheduled date.
City of Cebu
END
35
10-15 mins.

Rosie Agot

Within the day

Please follow these steps:

STAR
T

1. Get request form and


priority number.

2. Fill up the request form.

HOW TO GET A COPY OF MARRIAGE


3. Pay fee at the cashier’s
window. CERTIFICATE
CIVIL REGISTRY

Description : This service allows couples whose marriages are


DOCUMENTS

registered in Cebu City to request for a copy of


4. Wait for your priority
their marriage certificate.
number to be called.
Location : Office of the City Civil Registrar (OCCR), North
Reclamation Area
5. Ask for thePerson
Contact schedule of: Arlene Basalo
the release of the marriage
2332484/ 2326664
certificate.
Availability : Monday to Friday, 8:00 AM – 5:00 PM
Requirements
6. Get the Marriage : Duly filled out Request Form
Certificate at the Marriage 50.00
Fee: Php
Section on the 2nd Flr. on the
scheduled date. Please It will take…

City of Cebu
END
36
approach…

Less than 5
Window 4
minutes

Maximum of 5
Window 3
minutes

Within the day


Window 2

HOW TO REGISTER DEATHS IN CEBU CITY


CIVIL REGISTRY

Description : This service allows for deaths in Cebu City to be


DOCUMENTS

registered in the Office of the City Civil Registrar.


Location : Office of the City Civil Registrar (OCCR),
North Reclamation Area
Contact Person : Gemma Estera
2332484/ 2326664
Availability : Monday to Friday, 8:00 AM – 5:00 PM
Requirements : Death Certificate- 4 copies
Fee: Issuance of Certified True Copy – Php
100.00

City of Cebu
37
Please follow these steps: Please It will take…
approach…

STAR
T Window 3 5 minutes

1. Pay fee at the Cashier’s


Window.
2. Proceed to the Cadaver City Health
Section (City Health Bldg.)
for the checking and
reviewing of documents
3. Proceed to the personnel-
Gemma Estera
in-charge of the registration
of death certificates.

4. Wait for the certificate to Oscar Molo Max. of 15


be signed by the mins.
Registration Officer.
Gemma Estera
5. Get the registered
certificate of death.

END

HOW TO SECURE A COPY OF DEATH


CERTIFICATE
Description : This service allows concerned parties to get a
certificate of death.
CIVIL REGISTRY

Location : Office of the City Civil Registrar (OCCR),


DOCUMENTS

North Reclamation Area


Contact Person : Glen Morales
2332484/ 2326664
Availability : Monday – Friday, 8:00 – 5:00 PM
Requirements :
1. Any of the following valid I.D. or Documents:
• Voter’s ID or Voter’s Affidavit •PhilHealth ID
• SSS ID •GSIS ID
• Pag-ibig ID •BIR/TIN ID
• Marriage Certificate •Birth
Certificate
• Driver’s License •PoliceCity
Clearance
of Cebu
38 • NBI Clearance •Company ID
2. Fee: Php 50.00 fee
Php 100.00 fee for Certified True Copy

Please follow these steps: Please It will take…


approach…
STAR
T

1. Get request form. Less than 5


Window 1
minutes

2. Fill up the request form.

3. Pay the fee at the Maximum of 5


cashier’s window. Window 3
minutes

4. Claim Death Certificate. Max. of 30


Window 8
mins.

END

HOW TO PROCESS LATE


REGISTRATION OF BIRTHS,
MARRIAGES, AND DEATHS
Description : This service allows concerned parties to process
the delayed registration of births, marriages, and
CIVIL REGISTRY

deaths.
DOCUMENTS

Location : Office of the City Civil Registrar (OCCR),


North Reclamation Area
Contact Person : Glen Morales
2332484/ 2326664
Availability : Monday to Friday, 8:00 AM – 5:00 PM
Requirements :
1. Certification of No Record from the Civil Registrar
2. At least 2 of the following:
• Baptismal Certificate- 1 original & 2
photocopies.
• Permanent Elementary School Record
Form 137-E- 1 orig & 2 photocopies.

City of Cebu
39
• Certified copy of Voter’s Affidavit from
COMELEC
3. Marriage Contract of Parents (2 copies) or
4. Marriage Contract of Applicant, if married (2 copies)
5. Affidavit of 2 disinterested persons (2 copies)
6. Notarized Cert. of Live Birth duly signed and properly
filled-up
7. Penalty Fee of Php 250.00

Please follow these steps: Please It will take…


approach…
STAR
T
1. Submit the requirements
Geraldine
Hortellano
to the Late Registration
Section of OCCR.
Window 4
number at Window 1.

2. Pay the penalty at the


cashier’s window. Window 3 5 minutes
3. Ask for further instructions
in the Late Registration
Section. Window 4
4. Wait for the notice
regarding your request to be Geraldine
posted at the bulletin board Hortellano With in 10
of OCCR. days
Conciaca Sabal
5. Claim your registered
Geraldine
certificate of live birth on the After the
Hortellano
scheduled date. posting
Window 4

END
EMPLOYMENT &
LIVELIHOOD

City of Cebu
40
HOW TO AVAIL OF JOB OPPURTUNITIES THROUGH
DMDP
Description : This service provides job opportunities
EMPLOYMENT &

through:
LIVELIHOOD

1) Special Local Hiring – at least once a


month (when there are no scheduled job
fairs)
2) Local Job Fair – 4th week of March or 1st
week of April, June and September
3) Overseas Job Fair – at least once a year
Location : Labor and Employment Division,
Department of Manpower and Development &
Placement (DMDP), Ramos Public Market
Contact Person : Florencia L. Monteveros
254- 4348
Availability : As scheduled
Requirements :
1. Biodata/resume
City of Cebu
41
2. 2x2 picture
3. Registration Slip

Please follow these steps:


Please approach… It will take…
STAR
T
1. Proceed to the venue on
the scheduled date.
5 mins.
2. Register your name at the
registration table.
LED Staff

3. Choose from among the


posted jobs.

5 mins.
4. Go to the DMDP staff for
screening.
Max. of 10
5. Meet with prospective mins.
employers for an interview.

ENDthese steps:
Please follow

STAR
HOW TO REQUEST FOR A REFERRAL FROM DMDP
T FOR WAGE EMPLOYMENT
1. Submit biodata/resume.
Description : This service refers suitable applicants to
EMPLOYMENT &

companies that have been solicited by DMDP.


2. Wait while LED officer
Location : Labor and Employment Division,
LIVELIHOOD

reviews biodata/ resume. of Manpower and Development &


Department
Placement (DMDP), Ramos Public Market
Contact Person
3. Undergo : Roselinen B. Cortes
an interview.
254- 4348
4. Wait while your
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
employment referral :isBiodata/resume with 2x2 picture
Requirements
issued.

5. Claim referral letter. Please approach… It will take…

6. Proceed to the company Roselinen B.


1 minute
you are referred to. Cortes

City of Cebu
END
42
2 minute

5minutes

Delfin J.
10 minutes
Baldado

HOW TO ADVERTISE JOB VACANCIES


THROUGH DMDP EMPLOYMENT &
Description : This service allows prospective
employers (industries, private companies,
LIVELIHOOD

recruitment agencies) to publicly proclaim job


vacancies through tri-media and posting in the
DMDP bulletin board.
Location : Labor and Employment Division,
Department of Manpower and Development &
Placement (DMDP), Ramos Public Market
Contact Person : Jean Marie Brual/Clifford Ferrer
254- 4348
Availability : Three times a week
Requirements :
1. For overseas companies/industries/recruitment
agencies: Philippine Overseas Employment Agency
(POEA) permit
2. For local companies/industries/recruitment agencies
(excluding Cebu): Department of Labor and
Employment (DOLE) permit
City of Cebu
43
Please follow these steps:
Please approach… It will take…
STAR
T
1. Send the list of job
vacancies to DMDP.
Jean Marie
Brual
2. Make a follow up call to
check if the list has been Clifford Ferrer
posted.
1 week later
END

HOW TO ENROLL FOR TECHNICAL-


VOCATIONAL EDUCATION AND TRAINING
EMPLOYMENT &

PROGRAMS
LIVELIHOOD

Description : This service offers 3-6 months technical


vocational courses such as:
Industrial Trade, Information & Communication
Technology, Vocational Technical Trade,
Garments Trade, Food Trade and Simple
Technology
Location : DMDP, Ramos Public Market
Contact Person : Helen Famador
253- 9212
Availability : Enrollment: Monday – Friday, 8:00 AM- 5:
00 PM
Class Schedule: Semi- annual – for Industrial
(except for plumbing)
City of Cebu
44
Quarterly- for other courses
Requirements : 1. CTC (Cedula)
2. Barangay Clearance,
3. 1x1 Picture and Residential Sketch
Please follow these steps:
Please approach… It will take…

START

Visit DMDP to submit


requirements. 30 minutes
2. Wait while the staff
evaluates & schedules you
for an examination.
3. Take the exam. Helen Famador 1 hour & 30
minutes
4. Wait while the staff
checks your testpaper. 30 minutes

5. Enroll.
Please follow these steps:
6. Wait while the staff gives
STAR 30 minutes
you the admission and
class schedule. T
1. Secure endorsement from
EN
a Barangay or City Official.
D
2. Proceed to DMDP to
submit endorsement to the
HOW TO AVAIL OF THE SPECIAL PROGRAM
LED Staff.
FOR EMPLOYEMNT OF STUDENTS (SPES)
3. Go to DMDP for your
Description
preliminary interview.: This service assists under-privileged but
EMPLOYMENT &

deserving students in pursuing higher education


LIVELIHOOD

by providing them with employment during


4. Take the written
summer and Christmas vacations.
examination in DMDP.
Location : Labor and Employment Division (LED),
Department of Manpower and Development &
5. Go to DMDP Placement (DMDP), Ramos Public Market
for your final
Contact Person : Florencia L. Monteveros
interview.
254- 4348
Availability : Hiring is on the months of February and
March
6. Enquire whether you are
Requirements
hired as a “SPES”. :

City of Cebu
END
45
Please approach… It will take…

LED Staff

Within one
month after
Florencia L.
submission
Monteveros
of
endorsement
Within one
month after
LED staff
preliminary
interview
Within one
Fidel Magno month after
the exam

Florencia L. After 2
Monteveros weeks
Please follow these steps:

STAR
T
1. Submit resume and
biodata to the Employment
Officer. HOW TOtoSEEK ASSISTANCE FOR
2. Wait for the officer
review your documents LIVELIHOOD
match you with government
Description : This service aims to provide individuals
EMPLOYMENT &

agencies and orprivate


groups sectors
with an endorsement to avail of self-
LIVELIHOOD

offering self-employment
employment programs and services.
Location
programs, services, and: Labor and Employment Division (LED),
projects. Department of Manpower and Development &
Placement (DMDP), Ramos Public Market
Contact
. Person : Florencia L. Monteveros
3. Wait for the 254-
officer to
4348
prepare a referral letter.
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
4. Receive referral letter.
Please approach… It will take…
City of Cebu
END
46
Roselinen B.
Cortes

Roselinen B.
10 mins.
Cortes

Roselinen B. Min. of 15
Cortes mins.

Delfin J.
Baldado

GENERAL SERVICES

City of Cebu
47
STAR
T
1. Visit Abellanosa’s office
to submit request letter.

2. Wait for staff to call BMS


for availability of tents.
HOW TO REQUEST FOR TENTS
3. Fill up “requesting form”
GENERAL SERIVCES
Description
from staff. : This service provides tents to any requesting
Cebu City constituents.
4. Wait for “form” to be
Location : Building Maintenance Services (BMS),
signed by Booking- in-
Old San Miguel Bodega, MC Briones St., Cebu
charge.
City
5. Wait for “form” to be
Contact
signed by Person
Booking- in-: John Paul Gelasque
charge. 256- 2699; 412- 1942
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
6. Photocopy request letter
Requirements : Request Letter addressed to: Hon.
& request form.
Rodrigo Abellanosa
7. Bring documents to BMS.
8. Coordinate with BMS Please approach… It will take…
Please follow these steps:
through phone calls as to
delivery of tents.
City of Cebu
END
48
5 minutes

Lilibeth
Bucabal

10 minutes

10 minutes
John Paul
Gelasque/
Wesley Santos-
Ynigo Before the
event

NOTE:
Request should be at least a week
before
HOW TO the event.
REQUEST FOR BUS
GENERAL SERIVCES

Description : This service provides bus to any


requesting party. Aircon buses may be used for
field trips/ tours and Non- Aircon buses for burials
and beach outings.
Location : Hon. Augustus Pe Office(Aircon);
Hon Rodrigo Abellanosa Office (Non- Aircon)
Contact Person : Hazel Bacol (Pe’s Secretary); Lilibeth
Bucabal (Abellanosa)
253-3213/256-1484 412-2834/ 256-3148
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Request Letter to concerned councilors stating:
a. Contact person & number
City of Cebu
49
b. Pick up time & place
2. Fees: Aircon bus rental – P5,000 (Priority-Cebu City
residents)
Non- Aircon bus – P1, 400 (for Sundays &
Holidays)
3. Jurisdiction : within Carcar (South) to Danao (North)
only

Please follow these steps: It will take…


Please approach…
STAR
T
1. Submit request letter to
concerned councilor. 5 minutes

2. Wait while in charge Hazel Bacol;


checks availability of bus. Lilibeth
Bucabal
3. Fill up “requesting form”
from staff. 5 minutes

4. Coordinate through phone


Before the
calls to follow up request. event

END
NOTE:
Aircon bus request are duly
approved by the Mayor.

HOW TO AVAIL OF PORTABLE TOILET


GENERAL SERVICES

SERVICES
Description : This service provides or leases portable
toilets during activities or emergency cases.
Location :Department of Public Service- Refuse Collection
&Disposal Services, 2nd Floor Ramos Public
Market Building
Brgy. Cogon, Ramos, Cebu City
Contact Person :Mr. Randy A Navarro
254-9271/ 412-1941
storm_dps@yahoo.com
Availability :Monday-Friday ; 8:00 AM-5:00 PM
Requirements :

City of Cebu
50
1. Request letter approved by the City Mayor
(Mayor’s Office, 8th floor, Executive Building)
2. Location, sketch, duration of use, and number of
units specified in the Request letter.
3. Fees – Php 500 per unit if used within Cebu City.
Php 1,000 per unit if used outside Cebu City.

Please follow these steps:


Please It will take…
STAR approach…
T
1. Submit a letter of request
to the Mayor’s office. Receiving Clerk

2. Follow- up on request at
Mayor’s 1-2 days after
Randy Navarro
3. Visit DPS to secure submission
payment slip.
4. Pay the fees at the City
CTO Cashier 2 minutes
Treasurer's Office.

5. Go to DPS Office.

6. Present the original


receipt. Randy Navarro

7. Discuss the details and


other arrangement for the
installation with DPS staff.

END
GENERAL SERVICES

HOW TO REQUEST FOR THE REPAIR OF


STREETLIGHTS
Description : This service ensures that all streetlights within
Cebu City are in good condition.
Location : Department of Public Service- Water Services
Division
2nd Floor Ramos Public Market Building
Brgy. Cogon, Ramos, Cebu City
Contact Person :Engr. Arnel B. Cal (OIC); Cilu-Joel Ouano;
Joel Biton;
Ma. Luisa Gabutan
256-19112-0616
City of Cebu
51
Availability : Monday-Friday; 8:00 AM-5:00 PM
Requirements :
1. Request letter for street light installation
2. Sketch of location
3. Pole number.

Please follow these steps: Please approach… It will take…

STAR
1. Get and FillTup Request
Form from Street lighting
Luisa Gabutan
Division.
Maximum of
2 working
2. Make a follow-up call for days from the
the schedule of inspection. submission of
Street Lighting request form
3. Submit request form. Team
4. Wait for the inspection
and sign the
accomplishment report of
the team leader based on
the findings of the inspection
team.

END

HOW TO REQUEST FOR DELIVERY OF POTABLE


GENERAL SERVICES

WATER
Description : This service delivers potable water to different
mountain barangays with no source of potable
water.
Location :Department of Public Service- Water
Services Division
2nd Floor Ramos Public Market Building
Brgy. Cogon, Ramos, Cebu City
Contact Person :Engr. Rufina A. Adlawan
412-0617
Availability : Monday-Friday; 8:00 AM-5:00 PM
City of Cebu
52
Requirements :
1. Request letter approved by the City Mayor
(Request letter should contain the name of
the person requesting, complete address, sketch
and contact number.)
2. Fee: Php 10 per drum.

Please follow these steps: Please approach… It will take…


STAR
T Mirasol/ Marites
1. Submit a letter of request
Receiving Clerk
to the Mayor’s office.
@ Mayor’s Office
2. Make a follow-up call at
the Mayor's Office to check Receiving Clerk
whether or not the letter is @ Mayor’s Office
approved.

3. Call DPS to check whether


the approved letter of
request is forwarded to their Danilo Catalya 2 days from
office. submission of
4. Call DPS for the schedule request letter
of delivery.

5. Wait for the delivery on


the scheduled date. Water Tank
Drivers

6. Make payments per drum


requested.
GENERAL SERVICES

END
HOW TO REQUEST FOR THE CONSTRUCTION OF
WATER SUPPLY FACILITIES
Description : The construction of water supply facilities will
ensure a regular supply of Potable water to the
urban poor and mountain areas.
Location : Department of Public Services- Water
Services Division
2nd Floor Ramos Public Market Building
Barangay Cogon Ramos, Cebu City
Contact Persons : Engr. Rufina A. Adlawan
412-0617
City of Cebu
53
Availability : Monday to Friday; 8:00am - 5:00PM
Requirements :
1. Request letter (Address to the Dept. Head or to a City
Councilor)
2. Location sketch of the project
3. Photocopy of land Title or the Tax Declaration of the
lot donor
4. Deed of the Donation 16 sq. meters of lot signed
between the lot
donor and the City Mayor
5. Barangay Resolution of the project
6. Inspection Report by the Tubig Project technical
personnel
7. Names and Signatures of the 25 household members
benefited

Please follow these steps: It will take…


Please approach…
STAR
T
1. Submit a letter of request
to the DPS office. Adelaida Carpio

2. Make a follow up call for


the schedule of inspection.
1-2 days after
3. Have your proposed submission of
construction location letter
inspected by the Div. Chief request.
or the plumbers.
Engr. Rufina
4. Submit the rest of the
Adlawan
requirements to the division 30 mins.
chief or the plumbers.
GENERAL SERVICES

A
Please approach… It will take…
a

Please follow these steps:

City of Cebu
54
A

a
5. Call DPS office to check if
the subsequent steps are
done
a. Approval of POWE This takes 4-6
b. Approval of funding for months
the POWE Ronnie Bering
c. Processing of PR and OBS follow-upper
d. Bidding
e. Approved Awards
Resolution
6. Wait for the construction
personnel to bring the Plumber Team 2 days
materials for the
construction
Engr. R.
7. Wait until a final Adlawan
inspection to the constructed 15-30 days
Project
water facility is conducted. Inspectors
8. Wait for the completed
Brgy. Captain
project to be turned over to
Brgy. Councilor
the barangay.

END

GENERAL SERVICES

how to avail of the drainage maintenance


service
Description : This service attends to the immediate repair of
damaged existing drainage structures. This also
City of Cebu
55
attends to desilting works to allow unobstructed
flow of water through the drainage system.
Location : Cebu City Jurisdiction/3rd Floor Yutivo
Bldg., Drainage and Flood
Control Section, D. Jakosalem St. Cebu City
Contact Person : Engr. Juanito Pua Jr., Section Head
Engr. Jesielyn Torribio, Division Head
253-4091
Availability : Monday – Friday / 8:00 am – 5:00 pm.
Requirements :
1. Request Letter addressed to the OIC City
Engineer – ENGR. NICOMEDES S. LEONOR, JR.
2. Indicate the exact address and attach a sketch
plan with the Request Letter.
3. Indicate the specific request – repair or desilting
works
4. Indicate Complete Name of Requesting Party and
Contact Number
Please follow these steps:
STAR Please approach… It will take…
T
30 minutes
1. Submit Request Letter Aniceta Perez
with the above
requirements.
Didia Orellano
2. Follow-up Request for Drainage
After 2 days of
Schedule of Repairs / Maintenance
submission of
Desilting. Section
Request.
3RD Floor Yutivo
3 On the scheduled date of Bldg., D.
repair, be at the designated Jakosalem St.
area of Repair in order to
guide the Drainage
GENERAL SERVICES

Maintenance Personnel.

4. Sign assignment sheet


after the works are
completed.

END
HOW TO AVAIL OF THE ROAD
MAINTENANCE SERVICE
Description : This service attends to the maintenance and
repair of roads in Cebu City.
City of Cebu
56
1. Asphalting of City Streets (Patching
and Retreading)
2. Maintenance of Mountain Barangay
Gravel Roads
3. Opening of Mountain Barangay
Gravel Roads
4. Asphalting of Newly Opened City
and Mountain Barangay Roads
Location : Cebu City Jurisdiction/3rd Floor Yutivo
Bldg., D. Jakosalem St. Cebu City
Contact Person : Mr. Apollo Dante
General Foreman
253-4404
Availability : Monday – Friday / 8:00 am – 5:00 pm.
Requirements :
1. Request Letter addressed to the Mayor – MAYOR TOMAS
R. OSMEÑA
Thru: ENGR. NICOMEDES S. LEONOR
OIC-City Engineer
2. Indicate the exact address and attach a sketch plan with
the Request Letter.
3. Indicate the specific request – repair or road openings
4. Indicate Complete Name of Requesting Party and
Contact Number.

Please follow these steps:


STAR Please approach… It will take…
T
1. Submit Request Letter 30 minutes
Aniceta Perez
with the above
requirements.
2. Follow-up Request for
Schedule of Repairs
/Asphalting. Apollo P. Dante
3 On the scheduled date, be Road
GENERAL SERVICES

at the designated area of Maintenance After 1 week


repair in order to guide the Section of submission
Drainage Maintenance 3RD Floor Yutivo of Request.
Personnel. Bldg., D.
Jakosalem St.
4. Sign assignment sheet
after the works are
completed.
EN
D

City of Cebu
57
how to REQUEST FOR
PRUNNING, ballout and cutting OF
TREES

GENERAL SERVICES
Description : This service is offered once trees or plants
in public areas are hazardous to the general
public. This is under the mandates of
Presidential Decree 953.
Location : Parks and Playgrounds Commission
Plaza Independencia
Contact Person : Mary Grace V. Teoxon
256- 2170
Availability : Mondyay – Friday 8:00AM- 5:00 PM
Requirements :
1. Request letter
2. Fees: For pruning and trimming – no payment
For Ballout and cutting – Php 5, 000 – 10,
000 per tree

Please follow these steps: Please It will take…


approach…
STAR
T Maximum
Officer in
1. Submit request letter to of 30
charge
office. minutes

2. Follow up for the date of Within a


inspection of the location. week

3. Accompany person- in- Personnel- in Maximum


charge to the location. Charge of 2 weeks
(depending
4. Be at the location, while on other
the trimming/ ballout/ request)
cutting is done.

END

City of Cebu
58
HELATH SERVICES
HEALTH SERVICES

City of Cebu
59
HOW TO AVAIL OF A CHECK- UP FOR SICK
INFANT
AND YOUNG CHILDREN IN CHD

HEALTH SERVICES
Description : This is a strategy for sick children below five
years old using a set of guidelines through
“integrated case management process” in the
care of children to prevent severe problems and
deaths.
Location : City Health Department
Contact Person : Dr. Maria Theresa L. Tipgos
272- 6645
Availability : Monday- Friday 8:00 AM – 5:00PM
Requirements :
1. For New clients : none
2. For previous Clients : ECCD Card/ Growth Monitoring
Card

Please follow these steps: Please approach… It will take…


STAR
T
1. Get Priority number Barangay Health Max of 1
located at the Admission Worker min.
Area.
For new clients, ECCD
Form is available at the
2. Client’s parent/ guardian
submits himself for queries
while Health staff writes
Barangay Health 10 mins
down notes on the ECCD
Worker
form.
3. Hand in the client’s ECCD
card to the staff in charge
for admission.
4. Wait for your priority
number to be called up so 10 mins
that the child’s vital signs
will be taken.
5. Child is assessed by a
health staff as to his
condition/ illness. Medical Officer/
6. For severe disease health staff
conditions, the PHN/ PHM
will refer the child to the 45 mins
hospital.
7. Listen to the instruction
on when to bring your child
back for follow up
examinations.
END City of Cebu
60
HOW TO AVAIL OF A “VITAMIN A” SUPPLEMENTATION
HEALTH SERVICES

FROM CHD
Description : This service will be provided to all children 6-
71 months and priority women, particularly
those who are in ante- partum and post- partum
stages.
Location : Barangay Health Centers of Cebu City
Contact Person : Contact your Barangay Health Centers
or
City Health Dept.- Dr. Gloria Paz;Bernardita G.
Pongan
City of Cebu
61
232-5731
Availability : Monday- Friday 8:00AM-5:00PM
Requirements :
For previous clients:
a. Home Based Maternal Record
b. Early Childhood Care and Development Card
c. Vitamin A Supplements
For New clients: forms available in the admission area;
to filled out by a staff based on your information

It will
Please follow these steps: Please approach… take…
STAR
T
1. Get priority number at the
admission area.
Barangay
2. Hand in your record to the Health Worker
staff in charge.
10
3. Wait for your turn for the
minutes
weighing and Blood pressure
taking.
4. You will be given a Vitamin
A supplement. Medical Officer/
5. Get Health card with Trained Public
10
corresponding Vitamin A Health Nurse/
minutes
Public Health
supplementation reflected on
Midwife
it.
5. Ask for the schedule of the
next dose.
HEALTH SERVICES

HOW TO AVAIL OF A FREE ANTI-


END TUBERULOSIS (TB) DRUGS
Description : This service provides free anti- TB drugs to
positive TB patients after a thourough assessment
conducted by the Medical officer.
Location : Barangay Health Centers
Contact Person : Contact your Barangay Health Centers or
City Health Department- Dr. Susan T. Adlawan
232-6969

City of Cebu
62
Availability : Monday- Friday, 8:00AM-5:00PM
Requirements : none
Please follow these steps:
Please approach… It will take…
STAR
T
1. Proceed to Registration
Area for an interview. Trained Public
Maximum of
Health Nurse/
2. Submit to sputum Public Health 2 minutes
examination. Midwife

3. Inquire about the result of


the examination.

4. Present the laboratory


result to the Medical officer Medical Officer 1 minute
for physical assessment/
prescription for treatment.
5. If treatment is required,
return to Nurse or midwife
for registration. Trained Public
6. Take the first dose of anti- Health Nurse/
TB drugs under supervision Public Health 10 minutes
of a treatment partner. Midwife

6. Return daily to Health


Center for 6-8 months until
declared cured.
NOTE: Submit one sputum specimen at
END the end of the 2nd month, 4th month and
the beginning of 6th month.
HEALTH SERVICES

HOW TO AVAIL OF THE SKIN CONSULTATION


SERVICE AND
TREATMENT OF LEPROSY CASES
Description : This service provide check- up to all patients
with skin problem, especially with initial
symptoms of leprosy
Location : Barangay Health Centers of Cebu City
Contact Person : Contact your Barangay Health Centers
or
City Health Department- Dr. Gloria Paz
Bernardita G. Pongan
232-5731
City of Cebu
63
Availability : Monday- Friday 8:00AM-5:00PM
Requirements :
1. For old client: a. empty Multi- Drug Therapy
(MDT) pack
b. leprosy treatment card
(Barangay)
2. For new client: Get form from the admission area
(to be filled out by the Public
Health Nurse/ Midwife)

It will
Please follow these steps: Please approach… take…
STAR
10 mins
T Barangay
1. Get priority number. Health Worker

5 minutes
2. Submit to Physical & Skin
Slit smear.

3. Wait for the results. Medical Officer/ 5 minutes


Trained PHN/
4. For Positive result: PHM
Multi- Drug Therapy (MDT)
pack is given.
5. Ask for the schedule for 3 minutes
the next collection of MDT
pack.

END
HEALTH SERVICES

HOW TO AVAIL OF POST- EXPOSURE


TREATMENT FOR RABIES
Description : This service provides Post- Exposure treatment
to animal bite patients (through Intradermal
Administration) after a thorough assessment of
the bite site.
Location : Animal Bite Treatment Center, Room 209 (left
wing),

City of Cebu
64
2nd Floor , City Health Department
Contact Person : Dr. Susan T. Adlawan
: 232- 6969
Availability : Daily 8:00AM- 5:00PM
Requirements : Two- way Referral Form from the
Barangay Health
Center (if they’re referred from Barangay
Health center)
It will
Please follow these steps: Please approach… take…
START
1. Go to Nurse No. 1 (Admitting
10 mins
Nurse) for Registration/ Health staff
Interview.
2. Answer questions asked by
the Nurse.
1 min
3. Go to the Medical Officer for Medical Officer
reassessment/ prescription of
Anti- rabies vaccines.
4. Ask other groups or other
patients for sharing of vaccines
(3 or 5 per group)
5. Buy the needed vaccines/ Nurse no. 2
(Vaccinator)/ 10 mins
syringes as prescribed.
PHN
6. Submit the purchased
vaccines/ syringes.

7. Wait outside until your name


is called for immunization.
HEALTH SERVICES

8. Get immunized. Health staff 1 min

9. Return to Bite Center on the


scheduled date for the
succeeding doses.
HOW TO AVAIL OF SURGICAL
OPERATIONS/INTERVENTIONS
END
Description : Performing surgical
operations/interventions, major to minor, to
address/alleviate/correct surgical
/obstetric/gynecologic/ ophthalmologic

City of Cebu
65
/dental conditions that need operative
procedures.
Location : Cebu City Medical Center – OPD, ER,
Operating Room, Delivery Room, Eye Clinic, and
Dental Clinic
Contact Persons : Dr. Charles A. Cabatana -OPD- 255-7141
loc 107
Dr. Gloria Duterte - 255-7141 loc 228 (ER)
Dr. Celdy - 255-7141 loc 121 (Taneo Eye Clinic)
Dr. Jaime Mercado- 255-7141 loc 108 (Dental
Clinic)
Availability : OPD,Eye & Dental Clinic: Monday –
Friday, 8:00 AM- 5:00PM
ER, Ward, Delivery Room: 24 hours a day/ 7 days
a week
Requirements :
Clearance for surgery if ordered by the attending
physician

Please follow these steps: Please approach… It will take…

STAR Clerk of the


T respective
section
1. Register at the
registration section of the
ER, OPD, Eye Clinic, or
Junior
Dental Clinic.
consultant
2. Submit to the process of
history taking, physical Resident
examination, and diagnostic Physicians
workup. Junior
consultant
3. Undergo cardiopulmonary
clearance.
Resident
4. Undergo operative Physicians
procedure.
Junior
END consultant

Resident
Physicians

City of Cebu
66
HOW TO AVAIL OF AN ORIENTATION OF
MODERN

HEALTH SERVICES
FAMILY PLANNING METHODS
Description : This service provides Family planning methods
that are safe, effective, accessible and legally
acceptable to eligible clients in order to prevent
or control pregnancy and spacing of childbirth.
Location : Barangay Health Centers of Cebu City
Contact Person : Contact your Barangay Health Centers
or
City Health Department- Dr. Gloria Paz
Bernardita G. Pongan
232-5731
Availability : Monday- Friday 8:00AM- 12:00NN; 1:00PM
-5:00PM
Requirements : none

Please follow these steps: Please approach… It will take…

STAR
T
1. Proceed to Registration Maximum of
Barangay
Area for an interview. Health Worker 25 minutes

2. Submit yourself for a vital


signs check up.
15 minutes
3. Proceed to admission area
for physical examination. Pills – 1
4. Remain at the admission minute
Medical Officer/ DMPA- 5
area for a counseling
Trained Public minutes
session.
Health Nurse/ IUD- 10
5. You are given instruction minutes
Public Health
as how to use the Family Con- 1 minute
Midwife
planning method. NFP- 10
minutes
5. Ask for a schedule as to
when to come back.

END
City of Cebu
67
HOW TO GET A HEALTH CARD FOR NIGHT
ESTABLISHMENT ENTERTAINERS

HEALTH SERVICES
Description : All night/ recreational establishment
entertainers, masseuses/ masseurs who are
found positive for STI are issued health cards,
which are updated weekly after STI screening and
treatment , if found positive for STI
Location : STD/ AIDS Detection Unit, Left wing, City Health
Department
Contact Person : Liliosa Batiancila
233- 0987
Availability : Monday- Friday 8:00AM-5:00PM
Requirements :
1. 3 copies of recent 2x2 picture (colored or black and
white)
2. Chest X-ray result with big film
3. Residence certificate
4. Birth Certificate (for 18-25 years old)
5. Fee: Php 25.00 receipt (Php 10.00 for Health Card and
Php 15.00 for Gram staining)
STAR
Please follow
T these steps: Please approach… It will take…
1. Pay Cashier (Window 3).
Max of 10
2. Submit all the mins
CTO personnel
requirements to Clerk for
verification and for
preparation of health card Liliosa Max of 10
and client record. Batiancila mins
3. Proceed to Admitting
Area.
4. Give Health Card and
client record to Admitting
Area Staff. Daylinda Max of 10
5. Get slide with priority Tomines mins
number.
6. Enter the Examination
Room for speculum exam
and specimen collection. Max of 5
For Food Handlers: Ervyl Aballe/ mins
Proceed to Laboratory for marissa Gomez/
Rectal swab. Max of 20
May Mercado
mins
7. Proceed to “Waiting Area”
to wait for the result.
City of Cebu
68 A
Max of 30
CRECHE staff mins

Please follow these steps: Please approach… It will take…

HEALTH SERVICES
A
8. Daylinda
5 mins.
A. For Negative results: Tomines
Claim Health Card at
Admitting Area
B. For Positive Results:
8.1 Go to Physicians Dr. Ilya A. Tac- Max of 30
Room for treatment an/ Dr. Loma mins.
and counseling.
8.2 Get Health Card.

END

City of Cebu
69
HOW TO AVAIL OF THE SCREENING FOR
SEXUALLY
TRANSMITTED INFECTIONS
Description : All night/ recreational establishment

HEALTH SERVICES
entertainers, masseuses/ masseurs are screened
for STIs weekly for early detection and treatment
of STIs.
Location : STD/ AIDS Detection Unit, Left wing, City Health
Department
Contact Person : Dr. Ilya A. Tac-an
: 233- 0987
Availability : Monday- Friday 8:00AM- 12:00NN; 1:00PM
-5:00PM
Requirements :
1. Health Card
2. Php 15.00 receipt
3. Skirt (Balloon)
If applicable:
1. With positive findings of last check- up: wrappers of
prescribed drugs.
2. Absent during last check- up: Excuse letter signed by the
supervisor.
Please follow these steps: Please approach… It will take…
STAR
T Max of 10
CTO personnel
1. Pay Cashier (Window 3). mins

2. Go to Admitting Area.

Max of 10
3. Hand over Health Card
mins
and receipt. Daylinda
4. Get Slide with priority Tomines
number.
5. Wait at the “waiting area” Max of 10
for your number to be called. mins.

6. When your number is


called, enter the Ervyl Aballe/ Max. of 10
Examination Room for Marissa Gomez/ mins
Speculum examination and May Mercado
specimen collection.
Max. of 30
7. Wait at the “waiting area” mins
for your result.
A
City of Cebu
70
HEALTH SERVICES
Please follow these steps: Please approach… It will take…

A
8. Daylinda Max of 5
A. For Negative result: Tomines mins
Claim Health Card at
Admitting
Area
B. For Positive Result: Dr. Ilya A. Tac- Max of 30
8.1 Go to Physicians an / Dr. Loma mins.
Room for treatment
and counseling.
8.2 Get Health Card.

END

City of Cebu
71
HOW TO AVAIL OF THE COUNSELING AND TESTING
(VCT)
Description : Individuals practicing high- risk behaviors
(multiple sex partners, unprotected sex with

HEALTH SERVICES
casual or non- regular partners, sharing of
injectable drugs, unprotected anal sex, presence
of STIs, etc.) are encouraged to undergo HIV
counseling and HIV Antibody Test to assess risk
and determine HIV status.
Location : STD/ AIDS Detection Unit, Left wing, City Health
Department
Contact Person : Dr. Ilya Tac- an/ Ervyl Aballe
: 233- 0987
Availability : Monday- Friday 8:00AM -5:00PM
Requirements : none

Please follow these steps: Please approach… It will take…


STAR
T
1. Go to the Admitting Area Daylinda 5 mins
for assessment. Tomines

2. Proceed to Counseling
Area for risk assessment and Dr. Ilya Tac-
an/ Ervyl
pre- test counseling. Max. of 30
Aballe/ Marissa
mins
3. Get Serologic Control Gomez/ Liliosa
Number. Batiancila
4. Proceed to Laboratory for
blood extraction.

5. Ask schedule for release Laboratory


10 mins
of result. Personnel

6. On releasing date:
Proceed to Physicians Room
for Post Test Counseling and
get result of HIV Antibody Dr. Ilya Tac- an 30 mins.
Testing.

END

City of Cebu
72
HOW TO AVAIL OF DIAGNOSIS, COUNSELING
AND TREATMENT OF SEXUALLY TRANSMITTED
INFECTIONS (STI)

HEALTH SERVICES
Description : This service caters to walk- in and referred
clients with Sexually Transmitted Infection (STI)-
related complaints for diagnosing, counseling
and treatment.
Location : STD/ AIDS Detection Unit, Left wing, City Health
Department
Contact Person : Dr. Ilya Tac- an
: 233- 0987
Availability : Monday- Friday 8:00AM -5:00PM
Requirements : a. Payment for Gram Staining - Php
50.00
b. RPR
Please follow these - Php 120.00
steps:
STAR Please approach… It will take…
T
1. Go to the Admitting Area
for assessment and possible Daylinda Max of 5
request for laboratory test. Tomines mins

2. Pay to Cashier (window 3)


for laboratory test.
Max 10
CTO Personnel
3. Go to Admitting Area mins

4. Present receipt & be


interviewed.
5. Provide information for Max of 10
your record. Daylinda minutes
5. A. For Gram staining:
5.1 Get slide with priority Tomines
number
B. For Serologic Test:
5.1 Undergo pre-test
counseling Max of 20
5.2 Get Serologic control Marissa Gomez mins
number
5.3 Go to Laboratory for Jose Esma Max of 5
Blood extraction. mins.
6. Stay at the Waiting Area
for your number to be called
Max of 20
7. When your number is mins.
called, enter the
Examination Room for Ervyl Aballe/ Max of 5
Speculum examination and/ Marissa Gomez/ mins.
or specimen collection. City of Cebu
73 A
May Mercado

HEALTH SERVICES
Please follow these steps: Please It will take…
approach…
A Max of 30
8. Proceed to Waiting Area to mins.
wait for the result.

9. When results are Max of 30


released, go to Physicians mins.
Dr. Ilya Tac- an
Room for treatment and / Dr. Loma
counseling.
10. Get schedule of follow-
up.
END

City of Cebu
74
HOW TO SECURE A MEDICAL CERTIFICATE

Description : This service allow applicants to secure

HEALTH SERVICES
Medical
Certificates to be attached for Visa, employment,
school requirement and other
Location : 2nd Floor ECSID Office, City Health
Department
Contact Person : Berlinda Relampagos
: 232- 6969
Availability : Monday – Friday 8:00AM- 5: 00 PM
Requirements :
1. Chest X-ray, with negative result (only x-ray film with
BIG film from any accredited diagnostic clinic which has
been taken within a year are accepted)
2. ID picture 2x2 for Visa and adoption purposes, 1x1 size
for other purposes
3. Medical Certification fee of Php 30.00
4. Negative result of HIV screening, VDRL, Stool and Urine
examinations for VISA applicants

Please follow these steps: It will take…


Please approach…
STAR
1. Inquire andTfill out Form at
Window 4 Receiving/
Max. of 3 mins.
releasing clerk
Inquire and get Form

2. Present X-ray result to X- Max of 2 mins


x-ray verifier
ray verifier

3. Present form and pay


corresponding fee to CTO personnel Max of 3 mins
Cashier’s Window at the
Ground floor

A B

City of Cebu
75
A. For applicants for Employment, Driver’s License
renewal and others

HEALTH SERVICES
Please approach… It will take…
4. Go back to Window 4.

5. Submit all documents as


Clerk/ Typist Max of 2
listed above. mins

6. Fill up Medical certificate

7. Submit filled- out medical


certificate to Window 4.
8. Wait for your name to be
called.
9. Upon receipt of filled out
form, proceed to ECISD Medical Officer
Room and see Medical Max of 3
Officer on duty for additional mins
information and signature.

END
B. For Applicants for VISA requirements
and the like:
B
Max of 3
4. Proceed to CHD laboratory
mins
for the corresponding
examination and wait for
result
5. Go back to Window 4 and
submit all requirements to Clerk
the clerk and wait for your
name to be called.
6. Proceed to ECISD Room
and see Medical Officer on
Max of 3
duty for additional
mins
information and signature.

City of Cebu
END
76
HOW TO GET A COPY OF A MEDICAL AND
MEDICO-LEGAL CERTIFICATE/
CERTIFICATION OF CONFINEMENT
Description : Clients of CCMC, admitted or not, may get

HEALTH SERVICES
a copy of their medical and or medico- legal
certificate or certificate of confenement.
Location : Cebu City Medical Center – OPD, Medical
Records Section
Contact Person : Dr. Charles A. Cabatana (OPD), Ms.
Romarica (Medical Records Section)

: 255-7141 loc 107 (OPD); 255-7141 loc. 124


(Medical Records
Section)
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Valid ID of the patient
2. For authorization:
a. Authorization letter
b. Valid ID of the representative
c. Valid ID of the patient
3. Fee: Php 50.00

Please follow these steps:


Please approach… It will take…
STAR Clerk in the
T OPD or Medical
Records
1. Inform the clerk that you Section
will secure your
medical/medico-legal Clerk in the
certificate. OPD or Medical
Records
2. Fill up the request form. Section

3. Wait for the clerk to


retrieve your medical Clerk in the
records, prepare your OPD or Medical
Records Maximum of
certificate, and obtain the
Section 5 minutes
signature of the attending
physician.
4. Present your valid ID (or Clerk in the Maximum of
authorization letter and valid OPD or Medical 2 minutes
IDs) to claim the Certificate. Records
Section
City of Cebu
END
77
TRACER & OFFICIAL
DOCUMENTS

City of Cebu
78
HOW TO SECURE A COPY OF CITY
ORDINANCES

TRACER & OFFICIAL


Description : This service allows the client to secure
copies of City Ordinances.

DOCUMENTS
Location : SP Records, Ground Floor or SP
Secretarial Office (4th Floor)
Cebu City Legislative Bldg., Cebu City Hall
Contact Person : Ms. Perseveranda O. Baculi; Mr. Michael
T. Cabantan
253-2979; 253-2386
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Fee - Secretary’s fee at Php 20.00 per page

Please follow these steps: Please approach… It will take…


Records Officer:
STAR Ms.
T Perseveranda
1. Proceed to SP Records Baculi Max. of
Office or Secretarial Office to 5 mins.
Receiving Clerk:
ask for a copy of the City
Ms. Perpetua
Ordinance . Cabalda
2. Pay for the Secretary’s
Fee at the City Treasurer’s CTO Cashier
Office. Max. of 10
Records Officer:
3. Present official receipt of mins.
Perseveranda
payment to SP Record staff.
O. Baculi

4. Wait while the person in-


charge stamps the document
with “True Copy
Max. of 15
Certification”, to be signed
Records Officer: mins.
by the Records Officer. Perseveranda (including
O. Baculi reproduction
5. Receive your copy of the of copy)
ordinance upon certification
of the Records Officer.

END
City of Cebu
79
HOW TO SECURE A COPY OF COUNCIL
RESOLUTIONS

TRACER & OFFICIAL


Description : This service allows the client to secure
copies of Council

DOCUMENTS
Resolutions.
Location : SP Records, Ground Floor or SP
Secretarial Office (4th Floor)
Cebu City Legislative Bldg., Cebu City Hall
Contact Person : Ms. Perseveranda O. Baculi; Mr. Michael
T. Cabantan
: 253-2979; 253-2386
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : None

Please approach… It will take…


Please follow these steps:

STAR
T Max. of 10
Data Controller: mins.
1. Proceed to the SP Library Gary C.
(4th floor) for electronic Castañeda
search through the
Legislative Tracking System
for the Resolution No. and Max. of 20
Title. mins.
(including
2. Return to SP Records Records Officer: reproduction
Office/ Secretarial Office . Ms. of copy)
Perseveranda
3. Present to the person in- Baculi
charge the Resolution No.
and Title. Legislative
4. Wait while the person in- Staff: Michael T.
charge stamps the document Cabantan Max. of 5
with “True Copy mins.
Certification”, to be signed
by the Records Officer.

6. Get the certified copy.

END
City of Cebu
80
TRACER & OFFICIAL
HOW TO TRACE HISTORICAL RECORDS OF
DECLARED PROPERTIES

DOCUMENTS
Description : This service traces the historical records
of declared properties (database & hard file)
Location : 3/F City Assessor’s Office, Annex Bldg.,
Cebu City Hall
Contact Person : Victor Sanchez
: 412-0000 loc. 301
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Tax Declaration of the property
2. Print out of “Tracer with payments” – for free

Please follow these steps:


Please approach… It will take…

STAR Maximum of 5
T Land Tax minutes,
1. Request a print out of Division depending on
personnel the volume of
“Tracer with Payments” at
clients
the Ground floor, Land Tax
Division.
2. Submit “Tracer with ARM personnel:
Payments” print out to Victor Sanchez,
Assessment, Records Gerronimo
Management (ARM) Lauron, Maximum of
Illuminada 30 minutes
personnel for tracing.
Sumalinog, Von
Bryan Alicaya
3. Get Tracer with Historical
Notation.

END

City of Cebu
81
FILING COMPLAINTS

City of Cebu
82
HOW TO file a complaint against illegal
structures, Existing/proposed road-right-of-
ways, and business establishments within cebu

FILING COMPLAINTS
city
Description : Concerned people who find that a
structure (building, house, etc.) blocks public
passage or are suspicious of not following
building codes, may file a complaint for an
investigation or demolition of the structure. This
also applies to illegal road-right-of-ways and
business establishments in Cebu City.
Location : City Planning and Development Office –
Land Use and Zoning Division
Contact Person : Niceforo Iroy, Ma. Gemma Camomot
253- 2217
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Letter of complaint
2. Sketch of the location complained about

Please follow these steps: Please approach… It will take…

STAR
T
1. Prepare letter of Niceforo Iroy
complaint.
2. Submit letter of complaint
Virgilia 1 day
to the receiving clerk at the
Cabucao
CPDO Office.
3. Coordinate with CPDO
staff for the date of A week
inspection. Niceforo Iroy after filing a
4. Follow up on the action complaint
taken by the City Attorney’s
Office.

END

City of Cebu
83
How to avail of assistance concerning
complaints filed by senior citizens

FILING COMPLAINTS
Description : This service is offered if the senior
citizens’ special privileges are not honored. They
can file complaints at the OSCA office.
Location : Office for Senior Citizens’ Affairs (OSCA),
temporarily located at 2/F, Rm. 2-I, Legislative
Bldg., City Hall, Cebu City
Contact Person : Mr. Guillermo S. Casinillo, OSCA Head,
Cebu City
256 - 3148
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirement :
OSCA Identification Card of the complainant

Please follow these steps: Please approach… It will take…


STAR
T
1. Visit OSCA office. Maximum
of 3 mins.
2. Fill up the complaint form. Any of the
OSCA Staff

3. Discuss your complaint


with the OSCA Head. Guillermo S.
Casinillo
4. Coordinate with OSCA 3 minutes
Head as to the schedule of
conference with the
respondent.

END

City of Cebu
84
HOW TO FILE AN ADMINISTRATIVE CASE AGAINST
CEBU CITY GOVERNMENT EMPLOYEES

FILING COMPLAINTS
Description : This service conducts investigations and
resolves admininistrative cases against Cebu
City Government employees.
Location : Employee-Management Committee on Inquiry
(EMCOI)
City Legal Office
Ground Floor, Legislative Bldg., Cebu City Hall
Contact Person : • Marie Velle Abella
412-1919
Availability : Monday- Friday 8:00 AM – 5:00PM
Requirement : Duly Notarized Complaint

Please follow these steps: Please


It will take…
approach…
STAR
T Ana Maria
5 minutes
Mendiola
1. Submit complaint to the Receiving Clerk
Receiving Clerk.
1 week
2. Wait for notice of after
clarificatory hearing. submission
of
3. Attend Hearing/s. complaint
Atty. Joseph U. Every
4. Wait for the resolution. Bernaldez Friday
Chairman 15 days
from the
END time the
case is
submitted
for
resolution.

City of Cebu
85
PERMITS, CERTIFICATIONS &
CLIEARANCES

City of Cebu
86
HOW TO APPLY FOR NEW/ RENEWAL OF

PERMITS, CERTIFICATIONS &


BUSINESS PERMIT
Description :

Application of New Business-

CLEARANCES
As per Section 5 of the Revised Omnibus Tax
Ordinance of the City of Cebu:

“..any person desiring to engage in any business,


trade, occupation or calling shall first submit an
application on a form prescribed for the purpose,
to the City Mayor, for the corresponding permit.
…the business permit is to ensure the payment
of the taxes and related fees to the city, as well
as to regulate business activities for security,
sanitary, safety and propriety purposes.

Renewal of Business Permit

“..Application for renewal of license or permit


shall be filed or registered on or before January
20 of each year (Sec. 5, Revised Omnibus Tax
Ordinance of the City of Cebu).”

The business permit is renewed, without


regards to the date of issue, from January 1-20
of every new year. This is also in consonance
with Section 8 of the Revised Omnibus Tax
Ordinance of the City of Cebu which states
that:

“All business taxes, fees, or charges imposed


under this Ordinance shall accrue on the first
day of January of each calendar year as
regards persons then liable. Unless otherwise
specified, all business taxes are payable at the
option of the taxpayer, either, annually, on or
before the twentieth of January, or quarterly,
on or before the twentieth of January, April,
July and October.”

Application for the permit beyond the twentieth


of January of the current year will be subject to
the payment of penalties, interests and

City of Cebu
87
surcharges on top of the business taxes and
fees.

Location : 2nd Flr, Exec. Bldg / Business Taxes &

PERMITS, CERTIFICATIONS &


Fees Division
Contact Person : Monina Paires – Division Chief
412-0000 loc 116
Availability : Monday – Friday, 8:00 AM- 5: 00 PM

CLEARANCES
Renewal: Annually, from January 1 – 20. Those
renewing beyond this period are subject to
additional surcharges and/or penalties.
Requirements :
Application of New Business

I. For the Issuance of Tax Assessment:


1. Mayor’s Business Permit Application form duly
filled-up (with sketch at back portion of the form)
and notarized
2. Single Proprietors - Certificate of Registration
from DTI (if DTI Certification not yet release, duly
received application form is acceptable)
3. Partnership, Corporation, Association, Foundation,
etc. – Certificate of Registration, Articles of
Incorporation & By-Laws of SEC
4. Cooperative- Certificate of Registration
II. For the Issuance of Business Tax Payment Certificate:
1. Tax Assessment
2. Original Copy of Official Receipt of Payment for
Business taxes, fees and other charges
3. Original copy of the Community Tax Certificate
for the current year
III. For the Issuance of Mayor’s Business Permit (must be
complied within 60 days from the date of the
issuance of BTPC)
1. All of the documents enumerated under I and II
above
2. Barangay Clearance where the business location
belongs with official receipt of payment
3. Sanitary Permit (while waiting for the release
because it is after inspection, employer and
employees will have Chest X-Ray and present it
to City Health department to claim Health Cards)
4. Real Property Tax Clearance or Certificate of No
Delinquency, if the permittee owns the area of
business

City of Cebu
88
5. Contract of Lease, if the permittee rents the area
of the business
6. Taxpayer’s Identification Number of the Permittee
7. BIR Certificate of Registration with proof of
payment (Php500) of the Business
8. Business Clearance from SSS, PhilHealth and Pag-
IBIG
9. Requirements from National and/or Local

PERMITS, CERTIFICATIONS &


Government relative to the kind of business
applied for (This will be known after inspection)
Taxes and Fees:

CLEARANCES
Business Taxes - 0.0005 x Capital Investment
Permit Fee - 0.002 x Capital Investment
City Health Inspection Fee - Based on Capital
Investment (max. Php 50)
Zoning Fee - Based on Capital Investment (max.
Php 550)
Food & Drug Fee (in case business is food related)
- Based on Capital Investment (max
Php 150)
Fire Department Fee - 10% of Total Regulatory Fees
Garbage Fee - Based on the Nature and Area of the
Business (Ordinance # 2018: Omnibus Tax Code-
Imposition of Garbage Fee)
Community Tax Certificate -Php 20 (2% interest per month for
late cedulas
- for single proprietorship)
Corporate Cedula - Php 500 (Basic Only)

Renewal of Business Permit

I. For Assessment
1. Duly filled-out Application Form
2. Previous year's Tax Payment Verification Sheet
(TPVS)/ledger
II. For the Temporary Mayor’s Business Permits
1. Official Receipt of payments made
2. Present year Community Tax Certificate (CTC)
3. Previous year Mayor’s Business Permit
III. For securing the Business Permit
1. Previous year BP, with O.R.
2. SSS Clearance
3. Barangay Clearance
4. Sanitary Permit
5. Contract of Lease (if applicable)
6. PHILHEALTH Clearance
7. PAG-IBIG Clearance

City of Cebu
89
Fee: - Application for renewal filed after January 20
shall subject the applicant to a penalty of 1/20th of
1% of the capital investment (Sec. 5, Revised
Omnibus Tax Ordinance of the City of Cebu).
- Further, except as otherwise provided, payments of
taxes, fees or charges made after the 20th of January
shall be subject to surcharges of 25% plus interest at
the rate not exceeding 2% per month of the unpaid
taxes, fees or charges including surcharges...(Sec. 20,
Revised Omnibus Tax Ordinance of the City of Cebu).

PERMITS, CERTIFICATIONS &


Please follow these steps:
STAR Please approach… It will take…
T

CLEARANCES
1. Ask for the BP Application Violeta
Form and your Priority Less than a
Arranchado
Number from the Front Desk minute
Clerk/Secretariat. Junafer Aquino
2. Fill out the application
form for renewal/ new
permit.

3. Ask for your Tax Payment Hernane


TPVS from the Clerk in the Alguno
Verification Area.
Arthur Echavez 3-5 minutes
4. When your number is
called, give the Application Cecile delos
Form, together with the TPVS Reyes
and previous year’s Mayor’s Waiting time
PERMITS, CERTIFICATIONS &

Permit (for renewal), to the of 5-30


assigned evaluator for the minutes,
assessment of the business Monina Paires depending
taxes and related charges. on the
CLEARANCES

Zosima Sebes volume of


applicants
5. Receive the Ethel entertained;
signed/approved assessment Porcadilla Evaluation
sheet from the evaluator. takes about
5-15 minutes
Monina Paires,
6. Pay the business taxes Zosima Sebes, Less than a
and other related charges. Ethel Porcadilla minute

7. Claim your Temporary


Business Permit.
City of Cebu
90
A
Go to windows
marked 15-20

PERMITS, CERTIFICATIONS PERMITS,


“Business minutes
Taxes only”
Victoria
15-30
Holganza

CLEARANCES
minutes

&
8. Comply with the
A

regulatory requirements.
a) SSS Clearance – this can
be processed from

CLEARANCES
within/near the BP renewal The business

CERTIFICATIONS &
area. owner/applica
b) Barangay Clearance with nt is allowed a
O.R. 30-day
c) Contract of Lease (if allowance to
applicable) comply the
d) Previous Business Permit, regulatory
with O.R. requirements.
e) Sanitary Permit – owner
has to apply @ CHD and wait
for the inspection report
from the inspection team.
9. Submit the regulatory Victoria Less than a
requirements to the Verifier. Holganza minute

10. Wait while the Verifier Victoria


approves and endorses the Holganza
printing of the Permanent Hernane
Business Permit. Alguno, Arthur 3-5 minutes
Echavez,
11. Receive the permanent Cecile delos
business permit (renewal) Reyes
from the BP releasing Clerk.
Releasing
Clerk from the
END NOTE: 5 minutes
Mayor’s
Application for New Business is
Permit Section
subject for inspection of the
Business area by the Joint
City of Cebu
91 Inspection Team.
HOW TO APPLY FOR A BUILDING PERMIT

PERMITS, CERTIFICATIONS &


Description : This service allows the concerned parties to
apply for a building permit when all plans,
specifications and other documents are in order.
Location : Office of the Building Official (OBO), Legislative

CLEARANCES
Building Cebu City Hall,
Ground Floor level
Contact Person : Archt. Florante Sayson Catalan
Head, Processing & Evaluation Division
: 032-2532430 / 254-9872
catalanbuilders@ymail.com
Availability : Monday – Friday ; 8:00 am – 5:00 pm.
Requirements :
1. Six (6) sets Building Plans
2. Four (4) copies Barangay Clearance
3. Four (4) copies Lot Title – certified true copy
4. Four (4) copies Lot Tax Declaration (if
untitled)
5. Four (4) copies Lot Sketch Plan
6. Four (4) copies Recent Realty Tax Clearance
7. Four (4) copies Specifications
8. Four (4) copies Bill of Materials & Estimates
9. Four (4) copies Structural Analysis (for 2
storey bldg. up)
NOTE: PRIOR TO SUBMISSION OF APPLICATION FOR BUILDING
PERMIT, THE OWNER/APPLICANT AND/OR THE PROFESSIONAL
DESIGNER SHALL SECURE THE LOCATIONAL / ZONING
CLEARANCE AND OTHER WRITTEN CLEARANCES TO BE
OBTAINED FROM VARIOUS GOVERNMENT AUTHORITIES
EXERCISING REGULATORY FUNCTIONS AFFECTING BUILDING
AND OTHER RELATED STRUCTURES.
Please follow these steps:

City of Cebu
92
STAR Please approach… It will take…
T Jean Tabar – or
A
1. Submit the requirements. any 15 minutes
4. Proceed to Line & Grade representative
Section. Archt. Fernando
2. Arrange for the date and Openiano/Florant
5. Proceed
time to Mechanical
of inspection where the e Catalan (for 15 minutes
Section.is located.
property area inspectors
assignment)
6. Proceed to Sanitary Section.
• South Area –
3.*Note: If 4the
Wait for storeys up,
Inspection Engr. Christopher
Drainage Tapping permit
Report to be accomplished. is Miranda
1 day
required from DEPW. * North Area –
A
7. Proceed to Electrical Engr. Steevann
Please follow these steps:
Section.
Please approach…
de Pedro It will take…

PERMITS, CERTIFICATIONS &


Engr. Rica 30 minutes
8. Proceed to Structural Albores &
Section. Engr. Edgar
Batiquin

CLEARANCES
9. Proceed to computation
Engr. Victor
section for computation of
Arcenas 20 minutes
Building fees.
10. Wait while Bureau of Fire
Protection (BFP) inspects the
location. Engr.
20 minutes
Christopher
11. Proceed to Architectural
Section.
Labrijos

Engr. Edgar
12. Proceed to head of Abella
processing for final payment. Engr. Felecito
20 minutes
Josol
13. Proceed to facilitator for Engr. Meyrick
Segregation of bldg. plans & Balaga
documents. Engr. Neva
Bayucot 30 minutes
14. Wait while the
documents are endorsed to Emerson delos
2 hours
the Office of the Mayor for Santos
approval.
Jean Tabar or
15. Wait for the signatories
Claudia labay 5 days
to affix their signatures on
the documents.
Archt.
Fernando 20 minutes
16. Get Building Permit.

City of Cebu
93 END
Openiano

Archt. Florante
Catalan 30 minutes

Claudia Labay
or Peter 1 hour
Rivera

Peter Rivera 5 days

Archt. Florante
Catalan/ Engr.
Josefa T. 2 days
Ylanan

Jean Tabar or
Claudia Labay 15 mins

HOW TO SECURE A CAROLING PERMIT

PERMITS, CERTIFICATIONS &


STAR: Organizers, NGOs, religious groups, schools, or
Description
T private individuals who are planning to serenade
particular
1. Ask for application form.residences and/or institutions with
CLEARANCES
holiday carols should apply from the City
2. Fill out the application
Treasurer’s Office a caroling permit from
3. Submit
form. the filled-out
December 1-31 only of every year in compliance
application formwith Section
to the clerk 20 (1) of the Revised Charter of the
in the Special & City of Cebu.
Miscellaneous
Location Permits
: Mayor’s Permit Section, Ground Floor,
Section (CTO, 2/F City Hall Building
4. Proceed to theExecutive
CTO
Annex Bldg)Person
Contact
Business Taxes & Fees : Nessa Ardiente
Division and ask for 254- 9287
assessment of feesMonth
Availability : & other of December
charges. Exclusive dates for caroling: December 15 to
5. January
Pay the 6amount due to the
cashier.
Requirement : Duly filled-out and notarized application
form only.
7. Go back to the Special &
Miscellaneous Permits
Section and
Please claim
follow theseyour
steps:
approved Caroling Permit. Please approach… It will take…

City of Cebu
END
94
Jane Abarquez

CTO in charge 15 minutes

“Miscellaneous
Payments Only” 5 minutes
Window

Jane Abarquez

HOW TO GET ENTERTAINMENT PERMITS FOR


CULTURAL SHOWS, CONCERTS, BASKETBALL,

PERMITS, CERTIFICATIONS &


ETC.

Description : Event organizers, promoters, and


producers who are planning to hold shows,
CLEARANCES

concerts or any event within the city is required


by Section 20(1) of the Revised Charter of the
City of Cebu in conjunction with Sec. 455-b (3-IV)
to first secure an Entertainment Permit from the
City Treasurer’s Office.
Location : Cebu City Hall, Ground Floor, Executive
Building
Contact Person : Nessa Ardiente
254- 9287
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Duly filled-out application form
2. Sketch of the area for closure
3. Contract of Lease for the venue

It will take…
Please follow these steps:
City of Cebu
95
Please approach…
STA
RT
Jane Abarquez
1. Get the application form Vivencia
from the staff. Less than a
Enriquez
2. Fill out the application minute
(CTO, 2/F City
form. Hall Annex
3. Submit the filled-out Bldg)
application form, sketch of
the area & the Contract of
Lease to the clerk in the
Special & Miscellaneous (Ground Floor,
Permits Section. City Hall Exec.
4. Proceed to the CTO 15 minutes
Bldg)
Business Taxes & Fees
Division for assessment of
fees and charges.
5. Pay the amount due to the
cashier. “Miscellaneous Maximum
Payments of 5
6. Claim the approved Only” window minutes
Entertainment Permit from
the clerk in the Special & Jane Abarquez
Miscellaneous Permits Vivencia
Section. Enriquez Less than
(CTO, 2/F City 15 minutes
END Hall Annex
Bldg)

HOW TO SECURE DELIVERY TRUCK PERMIT


PERMITS, CERTIFICATIONS &

Description : Manufacturers, producers, wholesalers,


dealers, or retailers in certain products, delivering
or distributing their products to sales outlet, or
CLEARANCES

selling to consumers, whether directly or


indirectly, within the City of Cebu is required by
Section 58 of the Omnibus City Tax Ordinance to
secure a permit for their delivery truck.
Location : Ground Floor, Cebu City Hall, Executive
Building
Contact Person : Nessa Ardiente
254- 9287
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :

City of Cebu
96
1. Duly filled-out application form
2. Photocopy of the LTO Certificate of Registration (CR)

Please follow these steps: Please approach… It will take…


STA
RT Less than a
1. Get the application form minute
for Delivery Truck Permit. Justina
2. Fill out the application Vejagan,
form. Jane Abarquez
3. Submit the filled-out (CTO, 2/F City Maximum
application form & the Hall Exec. of 10
photocopy of the LTO Bldg) minutes
Certificate of Registration
(CR) to the Special &
Miscellaneous Permits
Section. (Ground Floor,
4. Proceed to the CTO
City Hall Annex
Business Taxes & Fees
Bldg)
Division.
Ethel Pocadilla Less than
5. Request for an Alice Mapalo 15 minutes
assessment of fees and
other charges. “Miscellaneous
Less than 5
Payments
6. Pay the amount due. minutes
Only” window
7. Claim the approved Justina
delivery truck permit from Vejagan,
the Special & Miscellaneous Jane Abarquez Less than
Permits Section. (CTO, 2/F City 15 minutes
Hall Annex
END Bldg.) PERMITS, CERTIFICATIONS &

HOW TO GET A SUBDIVISION


DEVELOPMENT PERMIT
CLEARANCES

Description : This service determines if location is


allowed to be developed as subdivision.
Location : City Planning and Development Office – Land
Use and Zoning Division
Contact Person : Niceforo Iroy/ Rolando Salazar Jr.
253- 2217
Availability : Monday – Friday, 8:00 AM - 5: 00 PM
Requirements :
1. Pertinent Documents
City of Cebu
97
a. Development Permit Application Form
b. Development Plan
c. Barangay Resolution
d. ECC And Approved SP Resolution
2. Fees:
a. Per schedule of fees from HLURB and City
Ordinance No. 16565

Please follow these steps: Please approach… It will take…


STAR
T
1. Get the Development
Permit Application form

Virgilia Cabucao
2. Fill up the form.
Minimum of
one month
3. Submit the application
form with pertinent
documents.
Rolando Salazar
4. Receive the approved Jr.
DPA.

END

PERMITS, CERTIFICATIONS &

HOW TO GET A DISCO PERMIT


Description : Residents of Cebu City who wish to hold a disco
event in their area are required by Section 20(1)
CLEARANCES

or the Revised Charter of the City of Cebu in


conjunction with Sec. 455-b (3-IV) of RA 7160 to
secure a Disco Permit.
Location : Mayor’s Permit Section, Ground Floor,
Executive Building
Contact Person : Nessa Ardiente
254- 9284
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirement :
City of Cebu
98
1. Duly filled-out application form
2. Barangay Captain’s approval
3. Approved endorsement from the appropriate Police
Station Chief
Please follow these steps:
Please approach… It will take…
STAR
T
1. Get the application form Jane Pagador
for Disco Permit.
2. Fill out the Application
form.
3. Go to your Barangay and Respective
seek the approval of your Barangay
Barangay Captain. Captain/
4. Submit the filled-out Secretary
application form to the
Special & Miscellaneous
Permits Section.
Maximum of
5. Endorse application to Tessie Vejagan
30 minutes
Police Station.
6. Proceed to the CTO
Business Taxes & Fees
Division for an assessment of CTO staff 15 minutes
fees and charges from CTO
evaluator.
7. Pay the fee at the cashier. “Miscellaneous
8. Go back to Special & Payments Only”
5 minutes
Miscellaneous Permits Window
section to claim disco
PERMITS, CERTIFICATIONS &

permit. HOW TO A GET FILM SHOOTING PERMIT


END
Description : As per Section 20 (1) of the Revised Charter of
CLEARANCES

the City of Cebu, movie/film producers or


organizers planning to hold film shooting/s within
Cebu City should secure first a film-shooting
permit from the City Treasurer’s Office.
Location : Mayor’s Permit Section, Ground Floor,
Executive Building
Contact Person : Nessa Ardiente
254- 9284
Availability : Monday – Friday, 8:00 AM- 5: 00 PM

City of Cebu
99
Requirement :
1. Duly filled-out application form
2. Letter of approval from the Parks & Playgrounds
Department Head & from the City Mayor (if shooting is to
be held in a public place)
Please follow these steps:
Please approach… It will take…
STAR
T
1. Ask for application form.
2. Fill out the application Jane Abarquez or
3. Submit the filled-out
form. Justina Vejagan
application form to the clerk
in the Special &
Miscellaneous Permits
Section (CTO, 2/F City Hall
4. Proceed to the CTO
Annex Bldg)
Business Taxes & Fees
Division and ask for CTO in charge 15 minutes
assessment of fees & other
charges. “Miscellaneous
5. Pay the amount due to the Maximum of
Payments Only”
cashier. 5 minutes
Window
6. Go back to the Special &
Miscellaneous Permits Within the
Jane Abarquez
Section and claim your day
approved Film shooting
Permit.

END
PERMITS, CERTIFICATIONS &

how to avail of Registration and licensing


FOR
Meat Handler and personnel of
slaugHTERHOUSES
CLEARANCES

herhouse
Description : This service ensures that all meat handlers or
helpers operating in Cebu City pass the standards
set by DVMF.
This service also ensures that Butchers and
Entrail Cleaners of Private Slaughterhouses and
Meat Handlers of Meat Shops, Meat Dealers and
Meat Processors are registered to certify that
they are physically fit to handle meat products
sold to general public.

City of Cebu
100
Location : Department of Veterinary Medicine and
Fisheries(DVMF)
North Reclamation Area, Cebu City
Contact Person : Analyn P. Calungsod, MI-III
233-5675
Availability : Monday-Friday
8:00 AM-5:00 PM
Requirements :
1. Health Card
2. Police Clearance
3. Sanitary Permit
4. Business Permit
5. Fees: a. Meat Shop Operator -
P400.00
b. Meat Stallholder -
250.00
c. Meat Dealer/Supplier -
350.00
d. Meat Vendor -
150.00
e. Meat by Products Processor -
350.00
f. “Butchers /Entrail Cleaners, Meat
Handlers,
Meat Dealers and Meat Processors” -
150/ person

Please follow these steps: Please approach… It will take…

STAR
T Annalyn 1 day
PERMITS, CERTIFICATIONS &

1. Go to DVMF. Calungsod
2. Submit photocopies of the
requirements.
CLEARANCES

3. Present the original copies CTO Collector


of the requirements. (DVMF)

2 days after
4. Pay registration fee. Annalyn the paying
Calungsod the reg. Fee.
5. Get Registration
HOW
END TO REGISTER MEAT DELIVERY VEHICLES
Certificate.

City of Cebu
101
Description : This service ensures that meat delivery vans
had passed the standard set by the DVMF
Location : Department of Veterinary Medicine and
Fisheries
North Reclamation Area, Cebu City
Contact Person : Analyn P. Calungsod, MI-III
233-5675
Availability : Monday-Friday
8:00 AM-5:00 PM
Requirements :
1. Delivery van should be closed type of vehicle &
preferably made of aluminum or stainless materials.
2. OR/CR of the vehicle
3. Inspection Report from DVMF Inspector
4. Fees :
a. Truck/jeepney - Php 350.00
b. Tricycle - 150.00

Please follow these steps: Please approach… It will take…

STA
RT
1. Go to DVMF. 1 day

Annalyn
2. Present the original Calungsod
copies of requirements and
submit photocopies of each.

3. Wait for the date of


PERMITS, CERTIFICATIONS &

CTO Collector
inspection assigned at 2 mins
of the meat delivery van. DVMF
4. Pay the Registration
CLEARANCES

Fee. Sandra Po, CTO

6. Get the sticker as a sign


of registration.

END HOW TO GET


MOTORCADE/PROCESSION/MARCH
RALLY/PARADE PERMIT
City of Cebu
102
Description : Different organizations who are planning to
conduct a motorcade, a procession, a march rally
or a parade in the City are required by Section 20
(1) of the Revised Charter of the City of Cebu, in
conjunction with Sec. 455-b (3-IV) of RA 7160,
otherwise known as the Local Government Code
of 1999, to secure a permit.
Location : Mayor’s Permit Section, Ground Floor, Executive
Building
Contact Person : Nessa Ardiente
254- 9287
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirement :
1. Duly filled-out and notarized application form.
2. Barangay Clearance
3. CITOM approval
4. Parks and Playground Chairman approval (for events
to be held in PUBLIC PLACES ONLY)
5. City Mayor/City Administrator Approval (for MARCH
RALLY ONLY)
Please follow these steps:
Please approach… It will take…
STAR
T
1. Get the application form.
2. Fill out the Application
form.
3. Submit filled out form Jane Abarquez
together with barangay
clearance.
4. Proceed to CTO Business
Taxes & Fees Division and
request for an assessment of
fees & other charges from
CTO Evaluator. “Miscellaneous
5. Pay the amount due to the Payments Only”
cashier window

6. Go back to the Special &


Miscellaneous Permits Justina Vejagan
Section to claim the CITOM
endorsement from the clerk.
A

City of Cebu
103
Please follow these steps:

PERMITS, CERTIFICATIONS &


Please approach… It will take…
Mary Grace

A
8.
EVENT held in a public place: Teoxon,
Parks &

CLEARANCES
Get the approval (letter of
approval) of the Parks & Playgrounds
Playgrounds Chairman Commission
(opposite Malacañang sa
Sugbo) Mirasol/ Marites
for a march rally: ,Receiving-
Get the approval of the City Mayors’/
Mayor or by the City Francisco
Administrator (Mayor’s Fernandez
Office, 8/F City Hall Annex City Administrator
Bldg)
7. Hand carry the
endorsement to CITOM for Marlo Loquias
approval. Martinez
Chief, Traffic
8. Call CITOM if endorsement Group-CCPO
is approved.
9. After the endorsement to
CITOM has been approved,
go back to the Special &
Miscellaneous Permits Jane Abarquez
Section (CTO, 2/F City Hall
Annex Bldg) and claim your
approved permit.

END

City of Cebu
104
HOW TO GET AN OCCUPATIONAL PERMIT

PERMITS, CERTIFICATIONS &


HOW TO TRACE HISTORICAL RECORDS OF
Description : As per Section 41 of the Omnibus City Tax
Ordinance, the following persons shall pay an
annual Mayor’s Permit Fee in accordance with the

CLEARANCES
rates hereunder indicated, to the City Treasurer’s
Office before they can actively engage in the
practice of their occupation or calling.
NOTE: The Occupational Permit is issued to these
above-mentioned persons given that their work
location is within Cebu City premises.
Location : Ground Floor, Cebu City Hall, Executive
Building
Contact Person : Joy Encabo; Jane Abarquez
254- 9287
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Duly filled-out application form
2. Fee:
a. Php 50.00 – For waiters, waitresses and cook
helpers of restaurant and other eatery
establishments, bakery helpers; store clerks,
salesgirls, salesmen, security guards and
watchmen, orchestra/band conductors or
conductress; instructress of dancing; martial arts
and physical fitness schools, butchers and
butcher keepers, bakers; culinary specialist;
singers; dancers; combo/band/orchestra players
of the day or night clubs, bars, restaurants,
cocktails, lounges, sing-a-long joints, beer
gardens, dance halls and cabarets, hairdressers,
barbers, beauticians, manicurists, professional
referees or umpires of boxing, basketball,
softball, pelota, volleyball, cockfight and other
athletic games or sports events of similar nature
including bet takers and promoters of cockfight.
b. Php 70.00 - For bookkeepers, managers,
cashiers, supervisors and personnel officers of
hotels, restaurants, barber shops, massage
clinics, sauna and steam bath, boarding houses,
lodging houses, inns, pension houses, taverns,
motels, night and day clubs, sing-a-long joints,
condominiums, soda fountains, bars, cocktail
lounges, dance halls, cabarets, dancing and
physical fitness schools, fast food centers, food
catering services, beer gardens, department
store, and supermarkets, professional or
instructors on school languages, review schools
City of Cebu
105
and all other schools not regulated or supervised
by the Department of Education (DepEd).

PERMITS, CERTIFICATIONS &


Please approach… It will take…
Please follow these steps:

STAR Less than a

CLEARANCES
T minute
Jane Abarquez
1. Get the application form Vivencia
for Occupational Permit. Enriquez
(CTO, 2/F City
2. Fill out the application
Hall Annex Maximum of
form.
3. Submit the filled-out Bldg) 10 minutes
application form to the clerk
in the Special &
Miscellaneous Permits
Section. (Ground Floor,
City Hall
4. Proceed to the CTO Executive
Business Taxes & Fees Bldg)
Division.
“Miscellaneous
Payments Less than 5
5. Pay the amount due to the
Only” window minutes
cashier.
Josephine
6. Claim your Occupational Encabo
Permit from the clerk in the Vivencia
Special & Miscellaneous Enriquez
Permits Section. Less than 15
minutes
(CTO, 2/F City
Hall Annex
END Bldg)

City of Cebu
106
how to avail OF Registration and Licensing of
Private Slaughterhouses

PERMITS, CERTIFICATIONS &


Description : This service enables private slaughterhouses to
formally and legally operate in Cebu City.
Location : Department of Veterinary Medicine and

CLEARANCES
Fisheries (DVMF)
North Reclamation Area, Cebu City
Contact Person : Analyn P. Calungsod, MI-III
233-5675
Availability : Monday-Friday
8:00 AM-5:00 PM
Requirements :
STAR
1. Sanitary Permit
T Business Permit
2.
3. Phppermit
1. Process business 5,000.00
at registration fee
Cebu Cityfollow
Please Hall. these steps: Please approach… It will take…
2. Bring the first
endorsement given by the
business permit section to Business Permit
DVMF. Section
3. Wait until the date of
inspection. Maximum of
4. Let inspectors check the 2 days frOm
location. the
submission of
5. After inspection, get the
inspection report and 2nd first
endorsement. Annalyn P. endorsement
Calungsod
6. Photocopy business
permit and sanitary permit.

2 days
7. Pay the Registration Fee.
8. Submit photocopies of
business and sanitary
permits.
9. Get Registration
Certificate.
City of Cebu
END
107
CTO Collector
2 mins
at DVMF

1 min
Annalyn
Calungsod
Within a day

HOW TO GET A PROMOTIONAL/SALES


PERMIT

PERMITS, CERTIFICATIONS &


Description : As per City Ordinance, business establishments
who wish to hold promotional or special sales or
offers such as “baratillos”, anniversary sales,
Christmas sales, school opening sales and the like

CLEARANCES
shall secure first Promotional/Sales Permit from
the City Treasurer’s Office.
Location : Mayor’s Permit Section, Ground Floor,
STAR Executive Building
Contact Person T : Nessa Ardiente
254-form.
1. Get the application 9284
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
2. Fill out the Application
Requirement : Duly filled-out application form/ Lease
form.
contract
3. Hand carry your filled-out
Please follow
application formthese steps:
to the City Please approach… It will take…
Administrator for approval
4. Bring approved
Business Permit
application to the Civil
Section, CTO
Security Unit (CSU) for
remarks
5. Once itand/or approval.
is approved by
CSU, go to the Special & Francisco
Miscellaneous Permits Fernandez
Section to submit the City
application form to the clerk. Administrator/
Veronica
6. Proceed to the CTO Morelos
Business Taxes & Fees Asst. City
Division and ask for Admin.
assessment of fees and
other charges. Loi Ledesma
7. Pay the amount due to the
cashier
8. Claim the approved
permit.
City of Cebu
END
108
Jane Abarquez

CTO staff 15 minutes

“Miscellaneous Maximum of
Payments Only” 5 minutes

Jane Abarquez

HOW TO GET A ROAD CLOSURE PERMIT

PERMITS, CERTIFICATIONS &


Description : Anybody who wishes to organize or hold
big local event/s that will require the closure of

CLEARANCES
one or more roads and consequently, the
rerouting of vehicles, both public and private,
should secure a Road Closure Permit from the
City Treasurer’s Office in compliance with Section
Please follow these steps:
20 (1) of the Revised Charter of the City of Cebu.
STA
(Note: You should apply 2-3 weeks ahead of the
RT
scheduled date of the event).
1. Get the application form
Location : Cebu City Hall, Executive Building
for Road Closure Permit.
Contact Person : Nessa Ardiente
2. Fill out the application
254- 9287
form.
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
3. Go to your respective
Requirements :
Barangay 1. Hall
Dulyand seek the
filled-out application form with the sketch of the
approval ofareayourfor
Barangay
closure
Captain.2. Barangay Captain’s approval
4. Go to3.theApproved
Special &resolution for Sangguniang Panlungsod
Miscellaneous (SP)Permits
Section 4.andCITOM
submitapproval
application.
5. Get the endorsement
letter for SP (for resolution) Please approach… It will take…
and CITOM (for approval)
from the clerk.
6. Proceed to SP office for
resolution.
City of Cebu
A

109
Justina
Vejagan,
JaneAbarquez Less than a
(CTO, 2/F City minute
Hall Executive
Bldg)
Barangay
Captain/
Secretary
JaneAbarquez
(CTO, 2/F City
Hall Exec.
Bldg)
Josephine Maximum
Encabo of 10
Vivencia minutes
Enriquez

Atty. Poblete

PERMITS, CERTIFICATIONS &


Please follow these steps: Please approach… It will take…
A

Minimum of
7. Go back to the SP office Atty. Poblete
one month

CLEARANCES
and get your approved
resolution (advanced copy). Marlo Loquias
8. Go to CITOM (CITOM Bldg. Martinez Maximum
N. Bacalso Ave) for the (CITOM Bldg. of 5
approval of the endorsement N. Bacalso minutes
letter. Ave)
9. Go back to Special & Jane Abarquez
Miscellaneous Permits
Section and get assessment 5-10
(CTO, 2/F City
from the clerk. minutes
Hall Annex
10. Pay the amount due to Bldg)
the cashier. “Miscellaneous
Maximum
Payments
11. Claim the approved Road of 5minutes
Only” window
Closure Permit from the clerk Jane Abarquez
in the Special & (CTO, 2/F City Maximum
Miscellaneous Permits Hall Annex of 1 minute
Section. Bldg)
END

City of Cebu
110
HOW TO SecurE Sanitary Permit for All Food

PERMITS, CERTIFICATIONS &


and Non- Food Establishments
Description : This service allows operators and owners of food
and non- food establishments in Cebu City to
secure a Sanitary Permit in accordance to the

CLEARANCES
Sanitation Code of the Philippines (PD 856) and
the Sanitation Code of Cebu City (City Ordinance
676). This is also a part of the requirements in
getting a Business permit.
Location : 2nd Floor, ECISD Office, City Health Department
Contact Person : Elsie Romarate
254- 9287
Availability : Monday- Friday; 8:00AM-5:00PM
Requirements :
1. For food establishments and the like: Water Bacteriology
examination Fee of Php 150.00
2. For Non- food establishments: Water analysis
Examination fee of Php 150.00
FOR NEW ESTABLISHMENTS
New refilling station, Community Water Supply dealer,
bulk water supply dealers, subdivision water supply
dealer, small water retailers, deep well water supply:
a. For refilling station ONLY, Schematic diagram of
water refilling stages duly signed by Sanitary
Engineer.
b. Drinking Water site Clearance

City of Cebu
111
c. Sanitary Clearance for water tanks and water
storage, and the like
Please follow these steps: Please approach… It will take…
STAR
T
1. Fill up Request form for
inspection. Clerk- ECISD
Office, CHD
2. Submit filled up form to
Environmental Sanitation
Division
3. Wait until the date of Joint Inspection Max of 2
inspection Team weeks
4. Pay corresponding amount
to the Cashier after the CTO personnel
inspection.

5. Submit all documents


(specified above) and other Max of 10
supporting documents for Elsie Romarate mins.
registration and verification.

PERMITS, CERTIFICATIONS &


Please follow these steps: Please approach… It will take…

CLEARANCES
A
Max. of 3
8. Hand over all documents Dr. Villamor
mins
to the designated personnel
for signature of approval for
the recommendation of
Issuance of Sanitary permit Dr. Fe Cabugao
Room 209, Max. of 3
Ground Floor, mins
9. Submit all documents to CHD Bldg.
the Office of City Health
Officer, for printing and
signing of Sanitary Permit.

END

City of Cebu
112
HOW TO APPLY FOR A SIMPLE

PERMITS, CERTIFICATIONS &


SUBDIVISION PERMIT
Description : This service allows the requisitioner to
develop a location with less than a hectare of
land among heirs and co- owners of the land.

CLEARANCES
Location : City Planning and Development Office – Land
Use and Zoning Division
Contact Person : Niceforo Iroy/ Rolando Salazar Jr.
253- 2217
Availability : Monday – Friday, 8:00 AM - 5: 00 PM
Requirements :
Please follow these steps:
1. Pertinent Documents
STAR a. Simple Subdivision Application Form
T b. Subdivision Plan with Vicinity Map
c. Transfer Certificate of Title
1. Get the application form
d. Tax Certificate
at the CPDO 2. Office.
Fee
a. Php 250.00 per application
2. Fill up the application
form.
3. Submit the application Please approach… It will take…
form with pertinent
documents. Rolando Salazar Maximum of
4.Receive the approved Jr. one week
Simple Subdivision
application.

City of Cebu
END
113
Virgilia Cabucao

Rolando Salazar
Jr.

PERMITS, CERTIFICATIONS &


HOW TO GET A PRELIMINARY
APPROVAL FOR LOCATIONAL
CLEARANCE

CLEARANCES
Description : This service checks if location is allowed
as to “land use” for subdivision
Location : Land Use and Zoning Division
City Planning and Development Office, Legislative
Building
Contact Person
Please follow : Niceforo Iroy / Rolando Salazar Jr.
these steps:
253- 2217
AvailabilitySTAR : Monday – Friday, 8:00 AM - 5: 00 PM
Requirements T :
1. Get
1. the application
Pertinent Documents
Subdivision a.Application
Preliminary form
Approval for Locational Clearance
for PALC. (PALC) Application Form
2. Fill up theb.application
Transfer Certificate of Title
form. c. Tax Declaration
d. Subdivision Scheme
3. Submit
2. Fee the application
form with pertinent
a. Php 250.00/hectare of land
documents.
4.Recieve the approved It will take…
Please approach…
PALC Application.

City of Cebu
END
114
Rolando Salazar Minimum of
Jr. one month

NOTE:
Time aspect includes
processing of Barangay and
SP Resolutions.
HOW TO GET A BARANGAY MICRO BUSINESS
ENTERPRISE CERTIFICATE OF AUTHORITY

PERMITS, CERTIFICATIONS &


Description : For compliance with DILG Memorandum Circular
No. 2003-69, Implementation of RA 9178, otherwise known as
the “Barangay Micro Business Enterprise (BMBE) Act of 2002”

CLEARANCES
Location : 2/F, City Treasurer’s Office, Executive
building
Contact Person : Monina Paires – Inspection and
Examination Division
Sandra Po – Inspection and Examination
Division
412-0000 loc. 112
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Duly filled-out application forms
2. SEC Registration / DTI Registration (whichever is
applicable)
3. Picture of the business establishment and its assets
4. BIR TIN registration, applicant’s TIN
5. 2 x 2 picture of the business owner / applicant
6. Mayor’s Permit, Lease Contract or Real Estate Tax
Declaration
7. Sworn affidavit executed by the owner or president,
stating that the business is barangay-based and micro-
business in nature and scope (For assets worth Ph
300,000.00)
City of Cebu
115
8. Sworn Statement of Assets and Liabilities to be used in
the conduct of the business
9. Income Tax Return (ITR), with proof that if has been duly
filed with the BIR, including attachments, if any (for
Pleaseexisting businesses
follow these steps: only)

START It will
Please approach…
take…
1. Submit application form Less than
together with the supporting a minute
documents documents Monina Paires,
Sandra Po Maximum
2. Wait while application is of 10
evaluated. minutes
Maximum
3. Wait while assigned persons Assigned
of one
Inspectors
conduct actual inspection of the week
STAR
business establishment. Maximum
4. Go back to T CTO after of 5
1. Ask for a request form
inspection to inquire if business Julieta Cuenca, minutes
from the Business Permit
establishment is qualified for the Sandra Po
Section. Maximum
said certificate of authority.
of 30
5.2. Claim
Fill out the request
certificate form.
of authority.
minutes
3. Submit the filled-out
request form to Records-in-
END
Charge.
4. PayHOW TO authenticate
the Certification Fee A DUPLICATE COPY OF A PERMITS, CERTIFICATIONS &
to the Cashier. BUSINESS PERMIT
Description : This service exists to authenticate a business
5. Submit Official Receipt to
permit duplicate copy for any legal purpose it
the Records-in-Charge.
CLEARANCES

may serve and/or for requirement for renewal of


6. Get the “unsigned”
business permit purposes.
Certified True Copy of your
Business
LocationPermit from
: 2/F,theMayor’s Permit Section - City Treasurer’s
assigned person.Office, Executive building
7. Contact
Handcarry the Business
Person : Elisa M. Gonzales – Section Chief
permit photocopy to Hazel
the OICJimenea – Records-in-Charge
of the Business Permit 412-0000 loc. 117
Availability
Section for signature (for : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
authentication).
1. Duly filled-out request form.
8. Get the signed “certified
2. Client's valid identification card (ID)
true copy” of the business
permit.Please follow these steps:
City of Cebu
END
116
Please approach… It will take…

Less than a
minute
Records-in-
Charge Jimenea /
Hazel 2-3 minutes

Less than a
minute
Window/s
indicating
2-3 minutes
“Miscellaneous
Payments Only”
Less than a
Records-in- minute
Charge , Hazel
Jimenea Maximum of
10 minutes

3 minutes
Elisa Gonzalez,
OIC-Business
Permit Section
Less than a
minute

HOW TO GET CERTIFICATION FOR PERMITS, CERTIFICATIONS &


OCCUPANCY ON BP 220 WITH HOUSING
COMPONENT
Description : This service determines if complex
CLEARANCES

subdivisions with existing structure/ houses have


complied with building codes.
Location : City Planning and Development Office – Land
Use and Zoning Division
Contact Person : Niceforo Iroy/ Rolando Salazar Jr.
253- 2217
Availability : Monday – Friday, 8:00 AM - 5: 00 PM
Requirements :
1. Pertinent Documents
a. BP 220 Form
b. Certificate of Completion signed by Engineer-in-
charge of construction
2. Fee

City of Cebu
117
a. Per scheduling fee from HLURB (Housing & Land
Use Regulatory Board)

Please follow these steps: Please approach… It will take…

STAR
T Rolando Salazar
Jr.
1. Get the application form at
the CPDO Office.
One day
2. Fill up the application form.

3. Submit the application form


with pertinent documents. Virgilia Cabucao

4. Coordinate with CPDO staff


as to schedule of visit. Maximum of
3 days
5.After the visit, go to CPDO to
receive the certification from
the clerk.

END

PERMITS, CERTIFICATIONS &


HOW TO GET CERTIFICATION FOR ZONING
CLASSICATION AND EXISTENCE OF ROAD-RIGHT-
STAR OF-WAY (RROW)

DescriptionT
CLEARANCES

: This service is to check whether a location


is a commercial
1. Prepare the letter request or residential zone and if such is
adjacent or along road-right-of-way.
and necessary documents.
Location : City Planning and Development Office –
2. Submit request to the and Zoning Division
Land Use
Contact clerk
receiving Person : Niceforo Iroy, Ma. Gemma B. Camomot
at the CPDO
253- 2217
Office.
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements
3. Coordinate with CPDP : staff
1. Letter request
for the date of inspection.
2. Sketch plan
3. Tax
4. After Declaration/Transfer Certificate of Title
the inspection,
return to City Hall to receive
It will take…
the certification fromsteps:
Please follow these the Please approach…
clerk.
City of Cebu
END
118
Virgilia Maximum of
Cabucao
3 days

PERMITS, CERTIFICATIONS &


HOW TO secure MAYOR’S CLEARANCE FOR
EMPLOYMENT
HOW TO TRACE HISTORICAL RECORDS OF
DECLARED PROPERTIES
CLEARANCES

Description : Residents of Cebu City who are planning to work


or apply for work outside City of Cebu or even
outside the Cebu province, can get a clearance
from the City Treasurer’s Office certifying that
the person whom the clearance is issued to is
free of any criminal charges.

Sec. 67. Fees and Charges for Services


Rendered. There shall be paid to the City
Treasurer the ff. fees for permits that may be
issued or charges for services that may be
rendered by the various city departments in
accordance with the rates indicated hereunder,
viz:
...(k) Police Clearance Fees
City of Cebu
119
...(3)For employment as special police, watchmen
and private detective --- P50.00
...(5)For employment as waitress, waiter, hostess
and other similar employment --- P50.00
...(11)For employment as housemaid or houseboy
--- P50.00
Location : Cebu City Hall, Executive Building
Contact Person : Nessa Ardiente
254- 9287
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Duly filled-out application form
2. Three (3) copies Police Clearance
Please
3. follow
Three (3)these steps:Municipal Trial Court Clearance (MTCC)
copies
STA
RT
1. Get the application form.

2. Fill out the application


form.
3. Submit the filled-out
application form, 3 copies
Police Clearance & 3 copies
MTC Clearance to the clerk
in the Special &
Miscellaneous Permits

PERMITS, CERTIFICATIONS &


Section.
4. Proceed to the CTO
Business Taxes and Fees
Division.
CLEARANCES

Please approach… It will take…


5. Pay the amount due to the
cashier. Information
6. Claim the Mayor’s staff
Clearance from the Special & (Ground Floor, Less than a
Miscellaneous Permits City Hall Annex minute
Section. Bldg)

7. Hand carry the Mayor’s Jane Abarquez


Clearance to the Secretary
to the Mayor for approval. (CTO, 2/F City Maximum of
Hall Executive 10 minutes
8. Return the 3rd copy of the Bldg)
Mayor’s Clearance to the
clerk in the Special &
Miscellaneous Permits
Section.
City of Cebu
120 END
(Ground Floor,
City Hall Annex
Bldg)

“Miscellaneous
Maximum of
Payments
5 minutes
Only” window
Jane Abarquez
(CTO, 2/F City Less than 15
Hall Executive minutes
Bldg)
Agapito Cugay
Jr.
(Beside the
HRDO, 4/F City
Hall Executive
Bldg)
Jane Abarquez
(CTO, 2/F City
Hall Executive
Bldg)

HOW TO GET MAYOR’S CLEARANCE TO


POSSESS
OR PURCHASE FIREARMS PERMITS, CERTIFICATIONS &
Description : Cebu City Constituents who wish to purchase
and possess firearms for safety purposes or for
other reasons deemed valid by law and those
CLEARANCES

public employees who are required by their


profession to possess firearms i.e. PNP, Philippine
Navy, Philippine Army, etc. must secure mayor’s
clearance to possess or purchase firearms from
the City Treasurer’s Office.
Location : Mayor’s Permit Section, Ground Floor,
Executive Building
Contact Person : Nessa Ardiente
254- 9284
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirement :
1. Duly filled-out and notarized application form.
2. Municipal Trial Court Clearance (MTCC)
3. Police Clearance (PC)
City of Cebu
121
4. Fee:
Please follow these steps:
Please approach… It will take…
STAR
T
1. Get the application form.
2. Fill out the Application
form.
3. Submit filled out form Jane Abarquez
together with the
requirements.
4. Proceed to CTO Business
Taxes & Fees Division and CTO Staff 15 minutes
request for an assessment of
fees & other charges from
CTO Evaluator Miscellaneous Maximum
5. Pay the amount due to the Payments Only of 5
window minutes
cashier.
Jane Abaraquez
6. Claim the Mayor’s Agapito Cugay Jr. (Dependin
Clearance. Secretary to the g on
7. Submit the Mayor’s Mayor availability
Clearance to Secretary to (HRD Office, 4/F of
the Mayor. City Hall Exe. Bldg) signatory)
8. Go back to the Special &
Within the
Miscellaneous Permits Jane Abarquez
day
Section to give the file copy
of the Mayor’s Clearance to
the clerk. how to request for a
Certificate of Occupancy (COO)
PERMITS, CERTIFICATIONS &
END
Description : This service is mandated by the National
Building Code (NBC) and the Cebu City Zoning
Ordinance. This is to assure that the building
CLEARANCES

inspected has conformed to the requirements


set forth by NBC and the local ordinance.
Location : Ground Floor, Legislative Building City Hall,
Cebu City
Contact Person : Engr. Mario M. Rondez
Head, Enforcement Division
254-9872/253-2430
Availability : Monday to Friday - 8:00AM to 5:00PM
Requirements : 1. Construction Logbook – showing the
progress of the construction work from the
time it began until the completion of the
project, signed and sealed by the Supervising

City of Cebu
122
Engineer/ Architect. To be submitted by the
Architect or Engineer.
2. Completion Forms -
a. Building Completion Form (5 copies)
b. Electrical Completion Form (4 copies)
c. Plumbing/Sanitary Completion Form (4
copies)
d. Mechanical Completion Form (4 copies)
NOTE: The above-mentioned completion forms
should be accomplished by the Supervising
Engineers/Architect and signed by the Owner/
Applicant and signed and sealed by the
Supervising Professionals.
3. Fire Safety Certificate - to be issued by
the Bureau of Fire Protection upon
compliance of the requirements of the Fire
Safety Code.

Please follow these steps:


Please approach… It will take…
STAR
T
Please follow these steps:
3 mins
A
1. Submit all requirements
4. (1
Wait Engr. Annabelle
& 2for yourtoapplication
only) OBO. to Max 3 days
be endorsed to the Bureau of Bacalso from the
Fire time of
2. Protection
Ask for the(BFP).
schedule of submission
the ocular inspection.
Inspectorate
5. Wait until the BFP inspects 1 day
3. Be present at the location Team
the location.
for the inspection.
6. Ask for the result
A of the
PERMITS, CERTIFICATIONS &

inspection

7. Wait while the personnel


Please approach… It will take…
consolidate reports on Land
CLEARANCES

Use and Zoning, Architectural,


Line and Grade and plumbing.
1 day
8. Wait for your certificate to Engr. Annabelle
be signed by the concerned Bacalso
personnel.
5 days
8. Get Certificate of
Occupancy.

City of Cebu
END
123
1 day & 15
minutes

1 day

Ms. Marina Golez


5 mins
Releasing Clerk

PERMITS, CERTIFICATIONS &

how to get certificate for PROPERTIES


“with or without improvement”

Description : Certification stating that there is an


CLEARANCES

improvement (if there’s any) or no improvement


(if there’s none) on the declared lot.
Location : 3/F City Assessor’s Office, Annex Bldg.,
Cebu City Hall
Contact Person : Any District-in-Charge
: 412-0000 loc. 304
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Official receipt for certification fee (Php 20.00)
City of Cebu
124
2. Documentary stamp (Php 15.00)
3. Tax Declaration of the Land

Please approach… It will take…


Please follow these steps:

STAR Maximum of 5
Land Tax
T minutes,
Division depending on
1. Request for a print out of personnel the volume of
“Tracer with Payments” at
clients
the Ground floor, Land Tax
Division.
District- In-
2. Submit official receipt and Charge (DIC)
Tax Declaration of the land.

Tax mapper Maximum of 5


3. Proceed to Taxmapper for minutes
Verification in the TMCR.

District- In- Max. of 5


4. Get Certificate of “With or Charge (DIC) mins.
Without Improvement”.

END NOTE: If client declares of


“No Improvement”,
inspection of the location is
needed. PERMITS, CERTIFICATIONS &

how to get certificateS OF LAND holding”

Description : Clients may request a certified true copy


CLEARANCES

of Tax Declaration
of their property or certificate with or
without Land Holding
Location : 3/F City Assessor’s Office, Annex Bldg.,
Cebu City Hall
Contact Person : Richard Gonzales
: 412-0000 loc. 302
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
City of Cebu
125
1. Official receipt for certification fee
(Php 30.00 for certified true copy)
(Php 20.00 for certificate of land holding)
2. Documentary stamp (Php 15.00)
3. Note indicating name of declarant

Please follow these steps:


Please approach… It will take…

Maximum
STAR of 2
T minutes

1. Go to Window 1 to check if the


your property is registered in the
office.

2. Pay for the fees listed above Assessment,


at the Miscellaneous Window at Records
the ground floor. Management
(ARM) Personnel
Max. of 15
3. Present Official Receipt, minutes
documentary stamp and the
note given from Step 1 to
Window 2 for the processing of
request. Max. of 5
mins.

4. Get Certificate at Window 3.


PERMITS, CERTIFICATIONS &

END
HOW TO APPLY FOR RETIREMENT OF
BUSINESS OPERATIONS
CLEARANCES

Description : As per Section 12 of the Omnibus City Tax


Ordinance:

“..any person who desires to retire from his


business, trade, occupation or calling, may do so
by surrendering his license or permit to the City
Treasurer within ten (10) days from the date of
City of Cebu
126
the last entry in his books of accounts, and by
filing the corresponding returns or statement of
gross sales or receipts for determination of the
taxes due. If the tax paid during the year be less
than the tax due on said gross sales or receipts of
the current year, the difference shall be paid
before the business is considered officially
retired.”

“..For failure to surrender the license or permit


within the period herein prescribed, the business
or occupation shall be deemed as being
continued, and the taxes or fees corresponding,
at least, to the succeeding quarter shall become
due and payable.”
- Business owners whose businesses have
stopped operating are required to apply for
business retirement in order to bring their
business records to a close.

STAR- The aim of the service is also to verify that


T these business establishments that have
terminated their operations do not have any
1. Ask for the Application
existing balances in our records, as well as to
Form for retirement.check the authenticity of the application.
-
2. Fill out the application
Location
form. : 2nd floor, Business Taxes and Fees
3. Division
Submit the application
form, together withCitytheTreasurer’s Office, Executive building
Contact documents
supporting Person : Zosima Sebes – Division Chief
needed. 412-0000 loc. 116
PERMITS, CERTIFICATIONS &

4. Wait for the Inspection


Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Team to inspect the business
Requirements :
establishment. certificate of
1. Duly filled-out application form (Renewal Application
authority.
5. Pay forForm)
the remaining
CLEARANCES

business2. tax balance


Previous to the Permit with Official Receipt (O.R.)
Business
Cashier (if any).
3. Verification Sheets/Assessment Sheets
6. Submit the Official
4. Community Tax Certificate (cedula)
Receipt of the payment
made to the verifier.
7. Claim approved business
Please follow these steps:
retirement application.
Please approach… It will take…
City of Cebu
END
127
Less than 3
Vicky Moneva
minute

Assigned Maximum of
Inspectors 2 weeks
Window/s which
indicates Maximum of
“Business Tax 5 minutes
Payments”

Less than 15
Vicky Moneva
minutes

PERMITS, CERTIFICATIONS &


CLEARANCES

HOW TO REGISTER ADMISSION TICKETS OF


MOVIEHOUSES

City of Cebu
128
Description : This service exists to ensure that the tickets
used in the movie houses are not recycled and
that they corresponding amusement taxes have
been paid.
Location : 2nd floor City Treasure’s Office -
Amusement Tax Section, Executive Building,
Cebu City Hall
Contact Person : Ofelia Villares (Section Chief)
412-0000 loc. 110
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Bundles of movie house tickets
2. List of the serial number of the tickets

Please follow these steps:


Please approach… It will take…
STAR Ofelia Villares
T
1. Submit the bundles/boxes Jessie Less than a
Valenzuela minute
of movie house tickets to the
Clerk.
Ofelia Villares 20-30
2. Wait while assigned minutes
personnel records the serial Jessie (depending
number of the tickets. Valenzuela on the
volume of
the tickets)
2. Wait while the clerk
20-30
stamps the tickets with the minutes
City Treasurer's name. Jofrey Guanzon
(depending
on the
Rodolfo Matas
volume of
4. Claim the signed and the tickets)
registered admission tickets Jofrey Guanzon
PERMITS, CERTIFICATIONS &

from the Clerk. Less than a


Rodolfo Matas minute

END
CLEARANCES

How to register weights and measures

City of Cebu
129
Description : This service is to ensure that the weights
and measures
(weighing scales, gasoline pumps/nozzles, and
meter sticks) used by business establishments
are accurate and reliable at all times, pursuant to
Sec. 148 of RA 7160 and Sec. 54-55 of the City
Tax Ordinance No. LXIX.
Location : Ground floor Executive Building, Cebu
City Hall
Contact Person : Judeline Cabataña,
412-0000 loc. 115
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Weighing scales
2. Official receipt for the payment of the registration fee

Please follow these steps: Please approach… It will take…


STAR
T
Cashier
1. Client requests a print
out of “Tracer with
Payments” at the Ground
Floor, Land Tax Division.
2. Submit official receipt and Facilitator
tax declaration of the land to
the facilitator.
District-in-
3. Go to District-in-Charge Maximum
Charge and
for certification. of 5
Tax Mapper
minutes

District-in-
4. Receive the Certificate Charge
from the District-in-Charge

END

City of Cebu
130
HOW TO GET A SPECIAL PERMIT AND

PERMITS,
PERMITS, CERTIFICATIONS
FRANCHISE OF MOTORCYCLE FOR HIRE
(MCH)
Description : This service is for motorists who would
like to register their motor vehicle (for hire and
sidecar), as mandated by City Ordinance 154.

CLEARANCES
CLEARANCES
Location : Traffic Violation Bureau (TVB), Ground

CERTIFICATIONS &
Floor,CITOM,
N. Bacalso St., Cebu City
Contact Person : Sophia Bacolod
254-8453
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : 1. Police Clearance, Barangay
Clearance,
2. Certificate of Registration
3. Official Receipt, Insurance Policy, Emission

&
test,
4. Picture (front & back)
STAR 5. Fee - Php 650
T
Please follow these steps: Please approach… It will take…
1. Bring motor to CITOM for Records
inspection. Officer:
Ms.
2. Submit requirements. Perseveranda
Baculi Max. of
3. Wait for an endorsement. 5 mins.
Receiving
Clerk:
4. Pay the amount due at the Ms. Perpetua
ground floor. Cabalda

5. Go back to TVB for CTO Cashier


printing of Special permit.
Records Max. of 10
6. Get Special Permit. Officer: mins.
Perseveranda
7. Hand carry to Vice O. Baculi
Mayor’s office for signature.

8. Go back to TVB for


claiming the approved
Franchise and Special
Permit.

City of Cebu
END
131
Max. of 15
Records
mins.
Officer:
(including
Perseveranda
reproduction
O. Baculi
of copy)

HOW TO GET DELIVERY PERMITS AND STICKERS

PERMITS, CERTIFICATIONS &


Description : Pursuant to Section 58 of the revised
Omnibus Tax Ordinance of the City of Cebu,

CLEARANCES
Companies/ individuals should apply or renew
delivery vehicle permits
Location : Traffic Violation Bureau (TVB), Ground
Floor,CITOM,
N. Bacalso St., Cebu City
Contact Person : Corazon M. Alcantara
254- 8453
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : Photocopy of Certificate of Registration
and Official Receipt
A. Distilled Spirits, fermented liquor, softdrinks, cigarettes,
ice creams, juice or other concentrated drinks delivery
vehicles – Php 750
B. Products other than those mentioned in subsection
58(A)- Php 500
C. Exemption vehicles (for hire)

Please follow these steps: Please approach… It will take…

City of Cebu
132
STAR
T

1. Get application form.

2. Fill up the form.


Maximum of
10 minutes
3. Submit the filled out form
and the other requirements. Corazon
Alcantara

4. Wait while the in charge


verifies the documents.

5. Pay the amount due to the TVB Cashier Maximum of


cashier. 5 minutes

6. Claim the Delivery permit/ Everly DAcuba Maximum of


10 minutes
Sticker.

END

HOW TO GET DRIVER OR VEHICLE

PERMITS, CERTIFICATIONS &


CLEARANCE
Description : This service allow requisitioners to get a
driver or vehicle clearance for the purpose of
CLEARANCES

claiming CITOM clearance, employment and


other legal purposes.
Location : Traffic Violation Bureau (TVB), Ground
Floor,CITOM,
N. Bacalso St., Cebu City
Contact Person : Sofia C. Bacolod
254- 8453
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : 1. Driver’s License
2. Certificate of Registration
3. 2x2 picture
4. Fee : Php 50.00

Please follow these steps: It will take…

City of Cebu
133
Please approach…

Maximum of
5 minutes

STAR Ester
T Tangarorang
Window 2

1. Present the requirements.


Maximum of
5 minutes
2. Wait for your name to be
called for assessment.

3. Pay the amount due to the


cashier.

END

HOW TO REGISTER NON- MOTOR VEHICLES

PERMITS, CERTIFICATIONS &


Description : This service allows motorists to register
their single bicycle/ front car/ boxtype and
tartanilla.
CLEARANCES

Location : Traffic Violation Bureau (TVB), Ground


Floor, CITOM,
N. Bacalso St., Cebu City
Contact Person : Sophia Bacolod
254- 8453
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : Photocopy of Certificate of Registration
and Official Receipt
• Bicycle – Php 40.00
• Front car – Php 120.00
• Tartanilla – Php 140.00

Please follow these steps: Please approach… It will take…

City of Cebu
134
STAR
T
Roy Sesante Maximum of
1. Get registration form. 5 minutes

2. Fill up the form.

3. Pay the amount due.


Agnes Labangon Maximum of
5 minutes
4. Claim registration and
sticker.

END

HOW TO GET CCTC CERTIFICATE OF REGISTRATION


AND/ OR LICENCE TO OPERATE HOTEL/ TOURIST INN/
PERMITS, CERTIFICATIONS &
APARTELLE/ PENSION HOUSE
Description : This service enables businessmen to legally
operate their hotel/ tourist inn/ apartelle or
pension houses.
CLEARANCES

Location : Cebu City Tourism Commission, 2nd floor


Rizal Memorial Library & Museum, Osmeña Blvd,
Cebu City
Contact Person : Cinbeth E. Orellano
412-4355/ 253- 1106;
cebucitytourism@yahoo.com
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Application Form - notarized
2. Payment of License
CLASS LICENSE FEE REGISTRATION
FEE
De Luxe Class 2,000.00 10, 000.00
City of Cebu
135
First Class 1,800.00 8,000.00
Standard Class 1,500.00 5,000.00
Economy Class 1,000.00 3,000.00
Budget Class 1,000.00 3,000.00
3. For other requirements, please download “List of
requirements” form at www.cebucitytourism.com.
Please follow these steps: Please It will take…
approach…

STAR
T
1. Fill out Application Form
and List of Requirements 30 minutes
Form. Cinbeth E.
2. Submit the duly Orellano
accomplished and notarized
applicaton form with all the
requirements.
3. Get assessment of CTO Cashier
payment. 10 minutes
(ground floor,
Exec. Bldg)
4. Pay at the CTO.
5. Photocopy the Official
A

PERMITS,
Receipt.
a

PERMITS,
CLEARANCES
CERTIFICATIONS
CLEARANCES

Please follow these steps: Please approach… It will take…


A
CERTIFICATIONS
a

6. Go back to Tourism office


to give a copy of receipt.

7. Wait while staff prints the 30 minutes


& &

Certificate of Registration
and/or License to Operate. Cinbeth E.
Orellano
8. Get Certificate of
Registration and/or License
to Operate.
City of Cebu
END
136
HOW TO GET CCTC CERTIFICATE OF REGISTRATION
PERMITS, CERTIFICATIONS &
AND/ OR LICENCE TO OPERATE TRAVEL/ TOUR
AGENCY
Description : This service enables businessmen to legally
operate their Travel or Tour Agency within Cebu
CLEARANCES

City in accordance to RA7160.


Location : Cebu City Tourism Commission, 2nd floor
Rizal Memorial Library & Museum, Osmeña Blvd,
Cebu City
Contact Person : Cinbeth E. Orellano
412-4355/ 253- 1106;
cebucitytourism@yahoo.com
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Application Form- notarized
2. License fee: Main Office- P1,000.00
Branch – P500.00

City of Cebu
137
3. In case of partnership or corporation, a copy of
Certificate of Registration with Securities and Exchange
Commission
4. Registration of Business name (for sole proprietorship)
from Bureau of Domestic Trade together with owner’s
statement of assets & liabilities. – Photocopy
5. Two-year projected Financial Statements- Photocopy
6. Surety Bond:
a. Inbound Tour Operations- P200,000.00
b. Outbound and Inbound/Outbound tour –
P500,000.00
7. Complete list of personnel, including Tour guides &
Travel Representatives, (original) with
a. One 1x1 photo of each personnel
b. Personal Information Sheet notarized by General
Manager for no criminal records.
8. Contract of Leases of office space.
9. Board of Director’s resolution authorizing a person to
STARbusiness.- Original
transact
10. ApprovedT Mayor’s permit - Photocopy
1. Fill out Application Form
and List of Requirements
Form.
2. Submit the duly
accomplished and notarized
applicaton form with all the
requirements.
3. Get assessment of
PERMITS, CERTIFICATIONS &

payment.
4. PayPlease follow
at the Citythese steps:
Treasurer’s It will take…
Please approach…
Office.
CLEARANCES

5. Photocopy the Official


Receipt.
6. Go back to the Tourism
Office to submit a copy of
receipt.
30 minutes
7. Wait while staff prints the
Certificate of Registration Cinbeth E.
and/or License to Operate. Orellano
8. Get Certificate of
Registration and/or License
to Operate.
City of Cebu
END
138
CTO Cashier
10 minutes
(ground floor,
Exec. Bldg)

Cinbeth E.
30 minutes
Orellano

AGRICULTURAL SERIVCES
PERMITS, CERTIFICATIONS &
HOW TO GET CCTC CERTIFICATE OF REGISTRATION
AND/ OR LICENCE TO OPERATE TOURIST TRANSPORT
OPERATOR/ VEHICLE
Description : This service enables Tourist agencies to legally
CLEARANCES

operate their Tourist vehicles/ vessels/ aircraft or


any other transport.
Location : Cebu City Tourism Commission, 2nd floor
Rizal Memorial Library & Museum, Osmeña Blvd,
Cebu City
Contact Person : Cinbeth E. Orellano
412-4355/ 253- 1106
Email add: cebucitytourism@yahoo.com
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Tourist Transport Operator
1. Duly accomplished - Application form
City of Cebu
139
2. Mayor’s permit
3. Business Name Certificate
4. Proof of ownership or Contract of Lease
5. List of Names of all officials and employees.
6. Such other papers or documents as may be
prescribed by Commission.
For Water Transport
1. Copy of Certificate of Public Convenience and
Necessity issued Maritime Industry Authority
2. Transportation rates approved by Maritime
Industry Authority.
3. Pictures of vessel (side, back & front view)
4. Routes served & schedules
5. Such other papers or documents as may be
prescribed by Commission.
License Fee:
1. Bus – P1,000.00
2. Coaster – P 750.00
3. Mini-van – P 500.00
4. Car – P 300.00
STAR5. Vessel – P 2,500.00
6. Aircraft – P 2,500.00
T
1. Fill out the Application
Form and List of
Requirements Form.
2. Submit the duly
accomplished and notarized
applicaton form with all the
requirements. PERMITS, CERTIFICATIONS &
3. GetPlease follow these
assessment of steps:
payment. Please approach… It will take…

4. Pay at the City Treasurer’s


CLEARANCES

Office.
5. Photocopy the Official
Receipt.
6. Go back to the Tourism
office to give a copy of 30 minutes
receipt. Cinbeth E.
7. Wait while staff prints the Orellano
Certificate of Registration
and/or License to Operate.
8. Get Certificate of CTO Cashier
Registration and/or License 10 minutes
(ground floor,
to Operate. Exec. Bldg)
City of Cebu
END
140
Cinbeth E.
30 minutes
Orellano

AGRICULTURAL SERIVCES
HOW TO GET CERTIFICATE OF

PERMITS, CERTIFICATIONS &


REGISTRATION AND/ OR LICENCE TO TOUR
GUIDES
Description : This service enables Tourist agencies to register
their tour guides.
CLEARANCES

Location : Cebu City Tourism Commission, 2nd floor


Rizal Memorial Library & Museum, Osmeña Blvd,
Cebu City
Contact Person : Cinbeth E. Orellano
412-4355/ 253- 1106
Email add: cebucitytourism@yahoo.com
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
1. Accomplished application form- duly notarized
2. 2pcs – 1x1 picture
3. Official receipt of License Fee – Photocopy
4. Seminar conducted by Tourism Commission or other
authorized agencies
City of Cebu
141
5. Certificate of Good Health
6. Police Clearance
7. Certification from Travel Agency (original)
8. Mayor’s Permit
9. Latest Income Tax Return
10. Such other papers or documents as may be
prescribed by Commission.
Please follow these steps: It will take…
Please approach…
STAR
T
1. Fill out the Application
Form and List of
Requirements Form.
2. Submit the duly 30 minutes
accomplished and notarized
Cinbeth E.
applicaton form with all the
Orellano
requirements.
3. Get assessment of
payment.
4. Pay at the City Treasurer’s CTO Cashier
10 minutes
Office. (ground floor,
5. Photocopy the Official Exec. Bldg)
Receipt. A
a

PERMITS, CERTIFICATIONS &


CLEARANCES

Please follow these steps: Please approach… It will take…

A
a

6. Go back to the Tourism


office to give a copy of
receipt. 30 minutes
7. Wait while the staff prints
Cinbeth E.
the Certificate of
Orellano
Registration and/or License
to Operate.
8. Get Certificate of
Registration and/or License
as Tour Guide.
City of Cebu
END
142
ANTI-&DRUG
SEMINARS TRAININGS
CAMPAIGN

City of Cebu
143
HOW TO REQUEST FOR A DRUG AWARENESS

SEMINARS
SEMINARS &
SEMINAR
Description : This seminar aims to educate the general
public about the ill effects of illegal drugs on
health and also the consequences a drug addict
STAR
faces. It is usually conducted at barangay, school
T
& TRAININGS
(public and private), and establishment levels.
1. Call or personally visit Augustus G. Pe Jr’s Office, 3rd Floor,
TRAININGS

Location : Councilor
Hon. Augustus G. Pe Jr.’s
Legislative Bldg, Cebu City Hall
office.
Contact Person : Felix Jose H. Lazarte
: 253-3213/256-1484
2. Submit letter requesting
Availability : Booking -- Monday – Friday, 8:00 AM- 5:
COSAP personnel to conduct
00 PM
drug awareness seminar.
Actual Seminar – Monday to Sunday depending
upon the request
Requirements : Request letter addressed to Hon.
3. Coordinate with COSAP
Augustus
personnelG. asPe
to Jr.
the schedule
of the seminar.
It will
Please follow these steps: Please approach… take…

City of Cebu
END
144
Felix Jose H.
Lazarte

Rohama C.
at least 1
Luague,
week
Hon. Augustus
before the
G. Pe Jr.
actual
seminar
Felix Jose
Lazarte,
Glibert S. Mata,
Wilfredo Labra
As agreed
Jr,.
Djarrah
Betlehem Pros

how to request for the cosap stage


drama/variety show campaign against illegal

SEMINARS & TRAININGS


drugs

Description : This campaign educates the general


public how illegal drugs
affect the health of individuals and the
STAR
consequences when
T
someone becomes a drug addict.
Location
1. : Councilor
Call or personally
rd
visit Augustus G. Pe Jr’s Office, 3 Floor,
Legislative
Augustus G. Pe Jr.’s office. Bldg, Cebu City Hall
Contact Person : Rohama C. Luague / Gilbert Mata
: 253-3213/256-1484
2. Submit letter requesting
Availability
COSAP Talents for a : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements
performance. :
3. Coordinate with COSAP addressed to Hon. Augustus G. Pe Jr.
Request letter
Liaison Officers for the setup
and actual performance of It will take…
Please follow these steps: Please approach…
the show.

City of Cebu
END
145
Rohama C.
Luague,
Gilbert S. Mata

at least 1
Rohama C. week
Luague, before the
Hon. Augustus actual
G. Pe Jr. performanc
e
Depending
Gilbert S. Mata, on Vice
Rafel Gingosa Mayor’s
approval

SOCIAL WELFARE SERVICES

City of Cebu
146
SOCIAL WELFARE SERVICES
HOW TO SECURE AN IDENTIFICATION
CARD FOR
A PERSON WITH DISABILITIES
Description : This service allows persons with disabilities to
get an Identification Card in order to avail of the
special benefits & privileges offered for them.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Virgie Piccio, Social Worker, PEOII
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements :
1. Barangay certification
2. COMELEC certification
3. 1x1 size- picture
4. Medical certificates
It will take…
Please follow these steps:
City of Cebu
147
Please approach…

STAR
T

1. Submit requirements to Social Worker,


PEO One day after
DSWS.
filing
2. Wait while in charge
issues identification card. Social Worker,
30 mins.
PEO, CNS

3. Claim identification Card.

END

HOW TO SECURE AN IDENTIFICATION

SOCIAL WELFARE SERVICES


CARD FOR
SOLO PARENTS
Description : This service allows solo parents to get
identification cards for an availment of RA 8972
services.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Rosalie Dumangan, Social Worker
2618595/ 2625163
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements :
1. Birth Certificate of Child below 18
years old
2. Death Certificate (if widower/
widow)
3. Barangay Certification
4. Withholding Tax (W2)
City of Cebu
148
5. Solo Parent intake form

Please follow these steps: Please approach… It will take…

STAR
T
1. Submit requirements to Social Worker,
DSWS. PEO One day after
filing
2. Wait for a home visit.

3. Wait while DSWS Social Worker,


3 - 5 days
processes identification card. PEO, CNS

4. Claim Solo Parent ID.

END

SOCIAL WELFARE SERVICES


How to avail of the Burial Assistance For
world war ii veterans
Description : World War II veterans who are residents of
Cebu City are
provided with Php 25, 000 each for burial
assistance.
Location : Office for Senior Citizens’ Affairs (OSCA)
temporarily located at 2nd floor, Rm. 2-I,
Legislative Bldg., City Hall, Cebu City
Contact Person : Ecisila Mansueto
256 - 3148
Availability : Monday – Friday, 8:00 AM - 5: 00 PM
Requirements :
1. Qualifications
a. Voter’s affidavit
b. Residency in Cebu City for 10 years
c. Duly registered veteran in the Veteran’s
Foundation
2. Necessary documents
a. Letter or request
City of Cebu
149
b. Death certificate
c. Barangay certification attested by two (2)
neighbors
d. Written recommendation of the District
Commander and Post Commander of PVAO
e. Photocopy of old age pension/pension check
f. Photocopy of military service record
3. Claimants: Either the wife or children of the veteran

Please follow these steps:


Please approach… It will take…
STAR
T

1. Submit the above 3 minutes


requirements to OSCA.

2. Wait for the OSCA Ecisila


personnel to review all Mansueto
documents and verify the 3 minutes
veteran’s name in the
master list of the PVAO.
3. Coordinate with OSCA for
the schedule of the release
and pick-up of check for
burial assistance.
NOTE:
END Only 19 qualified veterans per year
can avail of this assistance as the budget
for this service is limited.
SOCIAL WELFARE SERVICES

HOW TO ENDORSE STREET CHILDREN TO


THE DROP-IN CENTER

Description : This service provides temporary shelter


for street children referred by law enforcement,
barangay officials, social workers, and
concerned citizens.
Location : Parian Drop-in Center, Sikatuna St., Barangay
Parian, Cebu City
Contact Person : Annabeth D. Cuizon, Officer-In-Charge
414-9004/255-7937
Availability : 24 hours a day/7 days a week
Requirements :
1. Endorsement Letter
City of Cebu
150
Please follow these steps: Please
It will take…
approach…
STAR
T Darwin
Lumacao
20 mins.
Endorse child/children to the
social worker. Raczil Lendio

END

HOW TO AVAIL OF ASSISTANCE FOR SOCIAL WELFARE SERVICES


INDIVIDUALS/FAMILIES IN CRISIS SITUATIONS
(AICS)
Description : This service provides limited assistance, in cash
or in kind, to assessed individuals or families who
are hampered from functioning normally because
of socio economic difficulties.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Social Worker
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1. Medical Abstract/ Doctor’s
Prescription
2. Assessment of Social Worker

City of Cebu
151
Please follow these steps: Please approach… It will take…

5 minutes

40 mins

STAR
T 15 mins

1. Submit request and


requirements
5 mins

2. Submit for an assessment Receiving Clerk


by the social worker.

3. Get case summary report.

4. Waif for the release of


Assistance.
SOCIAL WELFARE SERVICES
ENDHOW TO REPORT MENDICANTS
Description : This allows concerned citizens to report
mendicants or beggars for further assistance.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Virgie Piccio, Social Worker, PEOII
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1. Barangay certification
2.COMELEC certification

It will take…
Please follow these steps: Please approach…
City of Cebu
152
STAR 15-30 minutes
T

1. Call/ Visit DSWS to report Social Worker,


mendicant/s. PEO
30 mins.
2. Make follow- up calls or
visits to check if the concern
has been acted upon

END

HOW TO AVAIL PROVISION OF SOCIAL WELFARE SERVICES


ASSISTANCE FOR
PHYSICAL RESTORATION
Description : This service enables clients to acquire skills and
develop knowledge through referral to other
agencies, enabling them to be ready to earn a
living.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Social Worker
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1.Barangay/COMELEC Certification
2. Medical Certificates
3. X-ray Result
4. Social Case Summary Reports
City of Cebu
153
Please approach… It will take…
Please follow these steps:

STAR
T
Receiving Clerk
1. Submit request and
requirements.
30 minutes
2. Submit to an assessment
by the social worker. 30 minutes

Social Worker
3. Get case summary report. Depends on
the availability
4. Follow up for job of job
placement. placement

5. Job Placement.

END

HOW TO BE A PART OF A MASS WEDDING SOCIAL WELFARE SERVICES

Description : This service legalizes and solemnizes the lives of


couples who have lived together for at least 5
years without legal impediments to marry.
Location : KALIPI Federation Office, Ramos Public
Market
Contact Person : Maricar Tariman, Mila Satiña
253-6123
Availability : Registration: Monday-Friday
8:00 AM-5:00 PM
Mass Wedding - Scheduled for the Month of
September
Requirements :
1. Birth Certificate - 1 copy original & 2 copies
photocopy
2. Certificate of Attendance – Pre Marriage Counseling
(CHD- HRD)

City of Cebu
154
– 1 Copy original and 1 photocopy
3. Community Tax Certificate (CEDULA) – 1 original and 2
photocopy
4. Barangay Certificate
5. Certificate of No Marriage (CENOMAR) issued by NSO – 1
original and 1 photocopy
6. For Ages:
a. 18-20 – Appearance for both parents/ consent
b. 21-24 – Appearance of both or either parent/
advice
7. Pre- cana Seminar (by Church)
8. Confiramation Certificate
9. “Tawag sa Simbahan”
10. Permit to Marry from Parish
11. Baptismal Certificate

Please
Please follow these steps: It will take…
approach…
STAR
A T

4. Get a NOTE for a Pre- Mila Satina /


1. Visit KALIPI office to fill up June
Maricar
Marriage Counseling at City
application form. Tariman
Health Department.

5.2. Ask forNOTE


Present an explanation
to City of Maximum of
when and where to submit
Health In charge for the Pre- 10 minutes
the listed
Marriage requirements.
Counseling. Maricar
Tariman
6. File for a Marriage License
at 3. Comply with the first
OCCR.
required documents.
SOCIAL WELFARE SERVICES

A
Please approach… It will take…
7. Go to KALIPI office after
legal & church requirements
are completed for evaluation
& assessment of documents.

8. Get NOTE for schedule of


church orientation.

9. Wait for the schedule of


the mass wedding.

City of Cebu
END
155
Ma. Socorro
Alfafara

Maximum of
10 minutes

Tentative date:
September

SOCIAL WELFARE SERVICES

HOW TO AVAIL OF THE PAUPER’S BURIAL


ASSISTANCE
Description : This service gives burial assistance to indigents
whose families cannot afford a decent burial.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Marietta V. Arquio, Siegfred Borces

2625163 / 2629350 / 2616408


Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1. Barangay Certification
City of Cebu
156
2. Photocopy of Death Certificate
3. Endorsement from City Councilor

Please follow these steps: Please approach… It will take…

5 mins
STAR
T
Receiving Clerk
1. Submit requirements.
2. Wait for assessment and Social worker 2 hours
referral slip to the Funeral
Homes.

END

SOCIAL WELFARE SERVICES

HOW TO AVAIL OF MOBILITY ASSISTANCE


FROM DSWS

Description : This service provides clients with an assistive


device to assist their mobility.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Social Worker, PEOII
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1.Barangay certification
2. COMELEC certification
City of Cebu
157
3. Whole body picture
4. Medical certificates

Please approach… It will take…


Please follow these steps:

STAR
T Once a week
at 9:30 AM –
1. Submit request and Social Worker, 4:00 PM
requirements. PEO

2. Wait for the assessment 30 mins.


of the social worker.
Social Worker,
30 mins.
3. Wait as you are referred PEO, CNS
to other agencies.
Available
Social Worker,
device/as the
4. Waif for the release of the PEO
need arises
assistive device.

END

SOCIAL WELFARE SERVICES

HOW TO AVAIL OF THE TRANSPORTATION


ASSISTANCE TO NEEDY STRANDED CLIENTS
Description : This service provides timely intervention for
stranded clients such as fare discounts for
transportation vehicles and referral to welfare
agencies for temporary shelter.
Location : Department of Social Welfare and
Services (DSWS)
Katipunan, Labangon, Cebu City
Contact Person : Marietta V. Arquio, Social Worker
2625163 / 2629350 / 2616408
Availability : Monday- Friday, 8 :00AM- 5 :00PM
Requirements : 1. Request letter
City of Cebu
158
2. Boat Ticket

Please follow these steps: Please approach… It will take…

5 minutes

STAR
T 1 hour

1. Submit letter of request Receiving Clerk


and boat ticket.

2. Wait for assessment and


referral slip.

END

SOCIALIZED HOUSING
SERVICES

City of Cebu
159
how to request for a LOT RELOCATION
SURVEY
Please follow these steps:
SOCIALIZED HOUSING
STAR
Description : This service is for the urban poor citizens
T who have been relocated and are having
SERVICES

problems with their lot area.


1. Submit
Locationletter of request to
: Technical Section,Division for the Welfare
DWUP office.
of the Urban poor (DWUP) 2nd Floor,
Legislativewith
2. Coordinate Bldg., Cebu City Hall
DWUP
staffContact
as to thePerson
schedule of: Ricardo Masiglat
survey of location. 253-7068/ 253-8124
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements
3. Guide DWUP staff to the : Request Letter addressed to:
location ENGR. DANILO GABIANA
DWUP
4. Claim the result of the lot
relocation survey. Please approach… It will take…

City of Cebu
END
160
1 week after
submission of
request letter

Cyril Devota

1 week after
getting a
schedule

how to request for SITE DEVELOPMENT SOCIAL WELFARE SERVICES


SOCIALIZED HOUSING
Description : This service is for on-site beneficiaries (who
were relocated)
who are requesting for development of site.
SERVICES

Location : Division for the Welfare of the Urban Poor


(DWUP)
2nd Floor, Legislative Bldg., Cebu City Hall
Contact Person : Carmelin Daniel
Support Services Section Head
253-7068/ 253-8124
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements :
Request Letter addressed to:
ENGR. DANILO GABIANA
DWUP

Please follow these steps: Please approach… It will take…

City of Cebu
161
STAR
T 6 months
from the
1. Submit letter of request submission
with POWE. Cyril Devota

2. Coordinate as to schedule
of visit of location.

3. Wait for actual site


development.

END

HOW TO REQUEST FOR A SOCIO-ECONOMIC


SURVEY SOCIALIZED HOUSING
Description : This service conducts SOCIO-ECONOMIC
Survey s upon request to areas applied for
Socialized housing, are affected by infrastructure
SERVICES

Development, under court litigation & are


scheduled for demolition.
Location : Division for the Welfare of the Urban Poor
2nd Floor, Legislative Bldg., Cebu City Hall
Contact Person : Carmelin Daniel
Support Services Section Head
253-7068/ 253-8124
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirements : Request Letter addressed to:
ENGR. DANILO GABIANA
DWUP

City of Cebu
162
Please follow these steps: Please approach… It will take…

STAR
T

1. Submit letter of request to


DWUP office.
2. Coordinate as to the
schedule for the visit to the 1 week after
Cyril Devota submission of
location.
request letter
3. Guide DWUP staff to the
location

4. Claim approved Socio-


Economic profile.

END

TAXES AND FEES

City of Cebu
163
HOW TO GET COMMMUNITY TAX CERTIFICATE
(CTC/CEDULA)
Description : This service is to tax every inhabitant 18 years
TAXES & FEES

old and above, as well as every partnership,


corporation, and association.
A community tax certificate/ cedula is given to
those who have paid their community taxes. The
community tax shall accrue on the first day of
January each year, which shall be paid not later
than the last day of February each year.
Location : ground floor, Cash Receipts Division
City Treasurer’s Office, Executive building
Contact Person : Esterlita Garrido – Division Chief
412-0000 loc. 130
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
Requirement : Duly filled-out application form (from the
guard- entrance)

City of Cebu
164
Please follow these steps:
Please approach… It will take…
STAR
T Less than a
minute
1. Ask for application form.
2. Fill out the application
form. Collectors/
3. Submit the filled out Cashiers
assigned in
application form to the Maximum of
Windows 19, 20,
collector. 21, 22, 23 10 minutes
4. Pay the amount due for
the CTC.
5. Claim the CTC from the
collector.

END

Please follow these steps:


STAR
HOW TO SECURE TAX DECLARATION
T
1. Description
Submit the required : Issuance of tax declaration for properties
documents. declared for the TAXES & FEES
first time
2. Location
Arrange for date and :time 3rd floor City Assessor’s Office, Annex
Bldg.,
of inspection where theCebu City Hall
Contact Person : Wilhelma Borgonia
property is located.
253-1099/412-0000 loc. 303
Availability : Monday – Friday, 8:00 AM- 5: 00 PM
3. Requirements
Guide the Tax Mapper: and
DIC to1.theCompletely
inspection site.
filled out Real Property Assessment Request
Form
2. Certification Authorizing Registration (CAR) from BIR
4. Wait3.for
Deed
the of
taxSale
4. Transfer Certificate of Title/ Original Certificate of Title
declaration to be processed.
5. Transfer Tax receipt from City Treasurer’s Office
6. Certificate of Occupancy or Building Permit
7. Tax Declaration of the land
4. Get 8.
theLatest
owner’s
Taxcopy of
Clearance Certificate of the land
Tax declaration.

City of Cebu
END
165
Please approach… It will take…

Maximum of 5
minutes for
Facilitator
checking of
documents
District-in-
Charge (DIC)and
Tax Mapper

DIC and Tax


less than 30
Mapper
mins.

DIC and Tax Wait period is


Mapper 3 working days

STAR
T Releasing Maximum of 5
Submit the letter requesting Clerk minutes
tax clearance to the clerk of
the Tax Clearance Section.
2. Acquire the TPVS print-
outs of the real property.
HOW TO GET REAL PROPERTY TAX (RPT)
3. Have the status of your
CLEARANCE
property confirmed by the
Description : Tax clearances are issued to taxpayers as
verifiers in the Tax Clearance
proof of complete real property tax payment or to
TAXES & FEES

Section.
4. Request for the tax bill
effect that all taxes up to the current year are
from the Billing Section (if
fully paid as stipulated by the said law.
applicable).
Location : Ground floor Exec. Bldg / Real Property
Tax
5. Pay the cashier the Division
Contact Person
certification fee and/or the : Felizardo delos Angeles (Division Chief)
: 412-0000
remaining tax balances (if loc. 127
Availability
applicable). : Monday-Friday 8:00AM-5:00PM
Requirements :
6. Submit the Official Receipt
of the1.payment/s
Letter of Request
made to
2. Tax Declaration Number
the verifier.
7. Wait 3. while the encoder
Tax Payment Verification Sheet (TPVS) print-out
prepares the Tax Clearance.
Please follow
8. Receive your these
Tax steps: Please approach… It will take…
Clearance from the Clerk in
the Tax Clearance Section.

City of Cebu
166 END
Less than a
Florida Falcon
minute

Francisco Sarona
3-5 minutes
Nicasio Tan

Cresenciano
Landiza, 5-10
Hector Lepiten, minutes
Quirico Ocampo
5-10
Lydia Leyson
minutes

Certification
fee:
“Miscellaneous
Payment Only”; 3-5 minutes
(RPT)
payments:
Windows 10, 11
& 12
Cresenciano
Landiza 2-3 minutes
Hector Lepiten
Quirico Ocampo
10-15
Assigned
minutes
Encoders
Less than a
Flor Falcon
minute
VETERENARY SERVICES

City of Cebu
167
How to Adopt Impounded Pets
VETERINARY SERVICES

Description : This service allows interested parties to adopt


dogs and animals which have been
impounded and haven’t been claimed by the
owner.
Location : Department of Veterinary Medicine and
Fisheries (DVMF)
North Reclamation Area, Cebu City
Contact Person : Suzett Galinggaling
Dr. Ma. Antonia J. Zamora
233-5675/ 2324483
Availability : Monday-Friday , 8:00 AM-5:00 PM

Requirements : 1. Accomplished Adoption Form


City of Cebu
168
2. Registration Fee: Php 150.00

Please follow these steps:


Please It will take…
STAR approach…
TT

1. Visit DVMF to choose a Suzett A.


pet. 2 mins
Galinggaling

2. Fill-up Adoption Form.


CTO Collector 2 mins
3. Pay Registration Fee. assigned at
DVMF

4. Wait until your chosen


pet is vaccinated collared 5 mins
and vaccination card is Suzett A.
issued. Galinggaling
5. Bring your new pet
home.

END

How to have Pet Dogs and Cats


Nuetered/SPAYED
VETERINARY SERVICES

Description : This service seeks to control dog and cat


population and offers assistance to pet owners
who would like their pets to be neutered.
Location : Department of Veterinary Medicine
and Fisheries
North Reclamation Area, Cebu City
Contact Person :Earl T. Diola, Dr. Jennifer Laurente, Dr.
Ma. Antonia J. Zamora
233-5675/ 2324483
Availability : Monday-Friday, 8:00 AM-5:00 PM
Requirements: 1. Dogs/cats (at least 5 months old)
City of Cebu
169
2. Registration Fee: Php 150.00
Note: Dogs/cats must undergo fasting for at least
5-10 hours prior to surgical operation.

Please follow these steps: Please approach… It will take…

STAR It depends
upon the
T Earl T. Diola
residence of
1. Bring the pet to be the owner.
neutered to DVMF.
CTO Collector
2. Pay the registration fee. assigned at 2 mins
DVMF.

3. Wait until the operation is 1 hour


finished.
Earl T. Diola
2 mins

4. Get the instructions on


post-operative care

END

How to have Pet Dogs and Cats registered at


dvmf
VETERINARY SERVICES

Description : This service mandated by City Ordinance No.


1802 Section A as a way to eliminate stray
animals in the city. This is also a way of
monitoring the implementation of the city’s
anti-rabies ordinance.
Location : Department of Veterinary Medicine and
Fisheries (DVMF)
North Reclamation Area, Cebu City
Contact Person : Suzett Galinggaling
233-5675/ 2324483
Availability : Monday-Friday, 8:00 AM-5:00 PM
City of Cebu
170
Requirements : Registration Fee: Php 150.00

Please follow these steps: Please approach… It will take…


STAR
T
Suzett
2 minutes
1. Give details of pet. Galinggaling

CTO Collector
2. Pay registration fee assigned at 2 minutes
DVMF

3. Get the Certificate of As soon as


Suzett
Registration and Collar. the receipt
Galinggaling
is presented.

END

VETERINARY SERVICES

How to Surrender Unwanted Pets

Description : This service allows pet owners who no longer


want to take care of their pets to surrender them
to DVMF.
Location : Department of Veterinary Medicine and
Fisheries (DVMF)
North Reclamation Area, Cebu City
Contact Person : Suzett Galinggaling, Ma. Antonia J.
Zamora
233-5675/ 2324483
Availability : Monday-Friday, 8:00 AM-5:00 PM

City of Cebu
171
Requirements : Letter of request addressed to the City
Veterinarian stating the client’s name,
address, telephone number, number of pets to
be surrendered and reason why pets are
being surrendered.

Please follow these steps: Please approach… It will take…

1 min

STAR
T
1. Submit letter of request or 1 min
directly call DVMF.
Suzett
Galinggaling
2. Ask whether the pets will be
picked up or if you should be 1 day
the one to bring them to the
City Pound.
3. Wait for the scheduled date
for the pick up of the pets or
END
bring them to the City Pound
on the said date.

City of Cebu
172
City of Cebu
173
GROUND FLOOR

2
Main Entrance to basement

1
4 4
City of Cebu

1. CTC Tellers 3. Mayor’s Permit Section

2. CTO Cashiers 4. Non-Tax Division

EXECUTIVE BUILDING
EXECUTIVE BUILDING
SECOND FLOOR

City Treasurer’s Office


to legislative
building
Cebu
City of
ii

EXECUTIVE BUILDING
THIRD FLOOR

City Assessor’s Office

EXECUTIVE BUILDING
iii
Cebu
City of

EXECUTIVE BUILDING
FOURTH FLOOR

2 3

EXECUTIVE BUILDING
1. HRDO Training Room 3. Secretary to the Mayor’s Office

2. Human Resource Development Office 4. City Budget Office


iv
Cebu
City of

EXECUTIVE BUILDING

FIFTH FLOOR
1

EXECUTIVE BUILDING
1. MICS Department

2. Cebu City Commission for the Welfare & Protection of Children (CCCWPC)
v

Office
EXECUTIVE BUILDING
Cebu
City of

FIFTH FLOOR
SIXTH FLOOR

City Accounting Office


vi

EXECUTIVE BUILDING
Cebu
City of

SEVENTH FLOOR
SEVENTH FLOOR
1

1. General Services Office

2. Internal Control Office


vii

EXECUTIVE BUILDING

2
Cebu
City of

EIGTH FLOOR
3

1 4 5
1. Mayor’s Office

1. Mayor’s Office 4. City Administrator’s Office

viii
2. Bids and Awards Committee 5. SPRING Office / Mayor’s
(BAC) Office Management Team (MMT)

3. City Planning Development Office

LEGISLATIVE BUILDING
(CPDO)

EXECUTIVE BUILDING
GROUND FLOOR

12
10
Cebu
City of

3 4 8 11

1
5 6 7 9 13
2 Main Entrance
Main Entrance

1. Vice- Mayor’s Office 8. Office of the Building Official (OBO)

2. Vice- Mayor’s Conference Room 9. City Legal Office (CLO)

3. Customer Service 10. Cebu Environment & Sanitation Team


(CESET)
4. Office of the Building Administrator
11. Post Office
5. Ground Lobby
12. Canteen
6. Public Information Office (PIO)

LEGISLATIVE BUILDING
13. Clinic & Child Minding
7. SP Records
ix

LEGISLATIVE BUILDING
SECOND FLOOR
Cebu
City of

stairs 10
13 12 11
9

2 3 5 6 7 8
1 4

terrace

1. Commission On Audit (COA) 8. Hon. Abellanosa’s Office / Office of the


Senior Citizens Affairs (OSCA)
2. Hon. Davide’s Office
9. Division for the Welfare of the Urban
3. Hon. Cabarrubias’ Office Poor (DWUP)

4. 2nd Floor Lobby & Terrace 10. Cuenco Hall

5. Hon. Jakosalem’s Office 11. Hon. Alcoseba’s Office

6. Hon. Pacaña’s Office 12. Hon. Jagmoc’s Office

7. Hon. Carillo’s Office 13. SK Councilor Pelayo’s Office


x
Cebu
City of

THIRD
THIRD FLOOR
FLOOR LEGISLATIVE BUILDING

stairs 14

6 17 16 15
5 8
1 2 3 9 10 11 12 13

4 7

1. SP HRD 10. Hon. Labella’s Office

2. Hon. Faelnar’s Office 11. Hon. Pe’s Office

3. Hon. Daluz’s Office 12. Hon. Archival’s Office

4. CREMDEC 13. City Planning Development Office


(CPDO)
5. CCWFAC
14. Del Mar Hall
6. Chapel
15. Hon. Japson’s Office
7. CCYDC
Cebu
City of

16. Hon. Osmeña’s Office


8. Conference Room
17. Hon. Rama’s Office
9. Hon. Alix’s Office
xi

LEGISLATIVE BUILDING
FOURTH FLOOR

stairs
4

1
3
5
2

1. Sangguniang Panlungsod Office

2. Legislative Social Hall

3. SP Library

4. Doña Eva Macaraeg- Macapagal Session


Hall
Cebu
City of

5. Lobby

6. Caucus Room

LEGISLATIVE BUILDING
LEGISLATIVE BUILDING

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