Republic of the Philippines

Department of Education
Region I
Schools of Division of Ilocos Norte
LUZONG NATIONAL HIGH SCHOOL
Pagudpud

SECOND QUARTER EXAMINATION

TLE – COMPUTER HARDWARE SERVICING 9
Direction: Read each question and their corresponding answers carefully and completely. Choose the
answer that best fits the question. Strictly NO ERASURES
1. Which of the following statement is part of the safety guidelines in installing a system unit?
a. Take necessary precautions to protect the components of computer from damage caused by
Electro Static Discharge
b. Use personal protective equipment is correctly used in accordance with organizational
procedure and practice.
c. Take away any liquid such as mineral water or soft drinks near your working area or near
computer.
d. All of the above
2. Which set of computer is classified as the essential parts of computer system?
a. Monitor, Keyboard, Mouse, Printer
b. Printer, Monitor, Mouse, System unit
c. Monitor, Keyboard, Mouse, System Unit
d. Keyboard, Monitor, System Unit, Speaker
3. Which of the following describes computer system unit?
a. The computer case, keyboard, mouse and monitor
b. The combination of all hardware and software that makes up a computer
c. The enclosure that contains the main hardware components of a computer
d. The motherboard, central processing unit and main memory.
4. Your younger brother notice the color blue female port of your PC’s system unit and ask you what it
is. How will you answer him?
a. I will answer him that the blue port is for LAN connection
b. I will answer him to not touch the port for his safety
c. I will answer him that the blue port is the VGA port intended for monitor
d. I will answer him, soon he will know it once he reach high school
5. What is the common injury inflicted to a technician who is working with computer systems and
devices?
a. Electrocution b. Cuts c. Strain d. Poisoning
6. Which of the following is the best way to contribute a positive safety culture in the workplace?
a. Know how to complete work quickly if things go wrong.
b. Report unsafe conditions after an accident has occurred.
c. Report any unsafe conditions as soon as possible.
d. Know the location of the first aid kit and accident book
7. Which of the following does not represent good safety practice to protect vision?
a. Using equipment guards on machinery along with additional eye protection
b. Using corrective street-wear eyeglasses as protective equipment
c. Inspecting eyewashes and showers frequently to make sure they work and the water is potable
d. Having your eyes tested regularly
8. What is the first thing to do before starting computer disassembly?
a. Unscrew the four screws at the back of the computer
b. Make sure you have tools you need
c. Unplug every cable that is plugged in to your computer
d. Unplug every wire coming from the power supply unit
9. What refers to the technical characteristics of a device which is used to determine if it is applicable
for the job requirement at hand?
a. Clarification b. Categorization c. Description d. Specification
10. What type of devices are directly connected to the motherboard inside the system unit?
a. External Peripherals c. Integrated Peripherals
b. Internal Devices d. Network Devices
11. If you want to make your computer fast working what is the most common measurement used for
data transfer speed?
a. RPM b. Mbps c. GHz d. DPI
12. Which of the following job requirements need the most powerful display adapter?
a. Editing a video c. Creating a slide presentation

b. Proofreading a document d. Computing in a spreadsheet

13. Which of the following software shared on a small memory chip on the motherboard?
a. Installer c. Driver
b. Application d. BIOS
14. What key should you press to enter the system BIOS?
a. F5 b. F9 c. F10 d. F12
15. If you will install Windows 7 on a system with more than one partition, what is the important process
should be done?
a. Format the correct partition
b. Change the file system
c. Delete the data and files on the different partition
d. Examine the partition
16. If you see a message to press any key to boot the CD and you fail to do, what will happen?
a. The computer will restart
b. It will return to boot menu
c. Set up inspecting your system will appear
d. It will prompted to BIOS setup
17. What is the proper sequence of the steps in computer disassembly?
1. Detaching the Hard Drive
2. Detaching the power supply
3. Opening the outer shell/case
4. Pull out the motherboard
5. Removing the CD/DVD Drives
6. Removing the CPU fan
7. Removing the system fan
8. Unplugging all the cables and wires
,9. Removing RAM
a. 8, 3, 7, 6, 2, 5, 1, 9, 4 c. 1, 3, 4, 2, 8, 6, 5, 9, 7
b. 8, 3, 7, 6, 2, 5, 9, 1, 4 d. 8, 3, 7, 6, 9, 2, 5, 1, 4
18. What is the first thing to do before starting computer assembly?
a. Have the drivers ready
b. Prepare grounding protection
c. Building a PC take up space
d. Take an inventory of your parts
19. Who should determine the correct specification to be installed base on the job requirement?
a. Technician c. Purchaser
b. Manager d. Client
20. Aliza wants to back up the data files on his PC so that it will help to prevent _____________.
a. Loss of confidentiality c. Virus infection
b. Duplication of data d. Loss of data
21. Which of the following determines the types of computer to be installed?
a. Client’s Requirement c. Ease of Installation
b. Peripherals’ Availability d. Component’s Price
22. When the folder copy phase is complete your system will reboot, what are you going to do if you see
the message “Press any key to boot from CD”?
a. Press any key c. Reboot the system
b. Do not press a key d. Eject the CD
23. What type of procedures must be carried out in case of an unplanned or unwanted error?
a. Tactical b. Contingency c. Strategic d. Technical

24. Which of the following personnel is allowed to approve service request in order to carry out
contingency procedures?
a. Purchasing Officer c. IT Manager
b. Computer Technician d. Accounting Manager
25. What must be done by a computer technician after obtaining permission from appropriate personnel
to implement contingency plan?
a. Carry it out immediately c. Know the correct procedures
b. Try out all of the procedures d. Work after office hours
26. Why must material purchased first before carrying out the contingency procedures?
a. To save money c. To prevent further damage
b. To ensure safety d. To avoid work stoppage
27. What should be installed to use a new device?
a. An application driver c. A device driver
b. A compatible hardware d. An antivirus
28. What do we call an operating system where a user can run multiple application at the same time?
a. Multiplication c. Multiprocessing
b. Multiuser d. Multitask
29. A user is running a 32-bit version of Windows 7 Home Premium with 6 GB of RAM installed.
However the system is recognizing only 3.2 GB of RAM. What is the problem?
a. The processor is an x86 processor
b. A 32-bit windows operating system can recognize only about 3.2 GB of RAM
c. The processor is not configured in x64 mode
d. Home premium not support more than 3.2 GB of RAM
30. A user is running Windows XP and wants to upgrade Windows 7 is this possible?
a. Yes, the user can do an upgrade directly to Windows 7.
b. Yes, as long as the file system is formatted with NTFS.
c. Yes, as long as both version are 32-bit versions.
d. No, XP cannot directly upgraded to Windows 7.
31. Which operating system is the most used on workstation?
a. Unix b. Windows server c. Windows 7 D. Linux
32. What is the small software programs that help the operating system use the device?
a. Installer c. Driver
b. Application d. BIOS
33. What should you do to promote a good quality of work in installing a device driver?
a. Handling and safekeeping of installation
b. The sequence of tasks are followed
c. The installation CD is properly inserted
d. All of the above
34. If you are unsure about how to do a job, what should you do?
a. Ask your buddy
b. Go anyway and report any accidents
c. Stop and check your supervisor before proceeding.
d. All of the above.
35. One day you found your workplace a complete mess, you and your group are assigned to make
your workplace ready for conducting a test in computer that day. What will be your intervention?
a. Report to the teacher what your group found in your workplace so that you will not be
blames
b. Make an investigation to find people responsible for the mater
c. Create a workplace that would be conducive for learning
d. Wait for teacher’s instruction
36. As a young junior computer technician, how will you follow OHS policies and procedures in
conducting test?
a. Report any accidents
 b. Take reasonable care when moving heavy equipment
c. Not cause any electrical hazard
d. All of the above
37. What will you do if you have a situation in your workplace about hazards that you can’t fix yourself,
especially if the hazard could cause serious harm to anyone?
a. Always tell someone about the situation
b. I will wait for someone to see the situation because I don’t want to get blame of the situation
c. I will call immediately to fire station
d. I will call immediately to the police
38. All of the following guidelines are health and safety procedures except one.
a. Protect the environment from contamination
b. Protect equipment from damage
c. Protect business from theft
d. Protect people from injury
39. What is the command line tool that scans the operating system critical files and replaces files that
are corrupted?
a. System File Checker (SFC) c. Scandisk
b. Disk Cleanup d. Defrag
40. What will you use to check the integrity of files and folders on a hard drive by scanning the disk
surface for physical errors?
a. Fdisk c. Disk Management
b. Format d. Chkdsk
41. What type of disk management tool that optimizes space on a hard drive to allow faster access to
program and data?
a. Disk Cleanup c. Defrag
b. Fdisk d. Scandisk
42. How Disk Management Tool helps your computer?
a. Help detect and correct disk errors
b. Prepare a disk for data storage
c. Remove unwanted files
d. All of the above
43. Which of the following devices that can take many types of measurement, test the integrity of
circuits and the quality of electricity in computer components?
a. Multi-tester c. Loopback adapter
b. Multi-meter d. Toner probe
44. What will you use if you test the functionality of a computer ports?
a. Toner probe c. Multi-tester
b. Loopback adapter d. Multi-meter
45. What will you use if you check the integrity of files and folders on a hard drive by scanning the file
system?
a. Toner probe c. Multi-tester
b. Loopback adapter d. Multi-meter
46. Why do we need to check the specification of your computer before installing Windows 7?
a. To know the compatibility of the computer
b. For us to know what specification to be installed
c. To upgrade system in compatible display
d. All of the above
47. What is the first step in testing the installation process?
a. Validating the test information c. Responding test information
b. Gathering test information d. Checking specification
48. What is the last step in testing the installation process?
a. Validating the test information c. Responding test information
b. Gathering test information d. Checking specification
49. Before inspecting the internal part of the computer, what is the first step you should do?
a. Unscrew the four screws at the back of the computer
b. Unplug every wire that is coming to your power supply
 c. Turn off the system, including any attached peripherals and disconnect all the AC power
cables from the electrical outlets.
d. Disconnect all cables inside the computer
50. What are the probable causes and problems when your system unit has no power?
a. Defective power supply
b. Not connected power supply to motherboard
c. Not properly seated power supply connector on motherboard
d. All of the above

Prepared by:

ERNALYN R. LAGRAN
Teacher I
Checked and Verified by:

THELMA R. SACSAC
SHS Master Teacher II

Approved by:

GLADYS A. ACOBA, Ed. D.

School Principal IV