UTStarcom Training Courses Catalog

Technical Training
Solutions
2008-2009 Catalog
www.utstar.com/Training
Table of Contents
INTRODUCTION 3
IPTV COURSES 7
RollingStream® IPTV System Courses 7
BROADBAND COURSES 19
iAN8K Broadband Access 19
GEPON 26
NetRing® System 30
NGN COURSES 35
mSwitch® System Courses 46
8250 Personal Communications Management System Courses 63
Implicity™ IP Messaging Solution Courses 68
AccessGuard 500™ System Courses 72
GLOBAL LOCATIONS 74
© 2008 UTStarcom Incorporated. All rights reserved.

Technical Training Solutions
June, 2008
ONLINE: www.utstar.com/Training | training@utstar.com

Introduction
Training Solutions from UTStarcom
You can have the best product, a sophisticated infrastructure, and the latest technology; but to thrive in today’s
marketplace, you need a highly-skilled workforce that is prepared to meet your business and operational objectives.
Training is essential to creating and maintaining an effective workforce. UTStarcom can deliver training when and where
you need it most - via the desktop, Internet, in the lab, in the field, or in the classroom. The expertise of our course
development and delivery specialists ensures that your learning program achieves targeted, measurable results.
Learning Solutions from UTStarcom
Learning solutions align competence investment with operator strategy and business goals for increased Return on
Investment (ROI).
Two components of the Learning Solutions service are also offered as stand-alone services: Structured Knowledge
Transfer (SKT) and Competence Consulting.
SKT is an on-the-job program that focuses on mentoring individual employees in their actual work environment
for optimized competence transfer.
Competence Consulting is a service that analyzes an operator's training and performance needs based on the
operator's business requirements. The outcome is a Competence Gap Analysis Report.
UTStarcom offers training anytime, anywhere - at our education centers, customer sites, online through the virtual
classroom, or by self-paced training through a web portal. Practical training on equipment can also be delivered
remotely through Remote Training Lab.
Blended Training
As an alternative to training using single product types and delivery methods, we develop many of our packages using a
blended training concept. Blended training involves a multi-faceted approach using multiple types of training products,
delivery, and optimally information systems support. It actually begins with the development process; balancing the
knowledge and skills requirements, appropriate training methodology, and suitable delivery methods resulting in a
mixed or blended training approach.
Customized Training
In today’s day and age, it’s imperative to be able to mold a solution that best fits your customer’s needs as network
requirements vary from customer to customer, and the “one size fits all” approach might not be feasible in every
situation. We at UTStarcom fully understand this and have the capabilities and expertise to develop customized training
courses that take into account your specific network, systems, resources, and capabilities.

Courses
UTStarcom has a wide selection of different training solutions to suit your needs. Available in customizable on-site
classes and professionally run public classes, whether it is live in person training or live via the web; we have the
curriculum that is right for you.
Course Benefits
Learn from instructors who are subject matter experts with experience in helping others grasp technical concepts
and skills
Gain a thorough understanding of UTStarcom solutions
Go beyond written publications to pursue “hidden details” and get answers that meet your personal job-related
needs
Practice applying course Contents in a training environment where “mistakes” can be rectified without
jeopardizing equipment or your reputation
Available courses are aligned with the solutions portfolio.
IPTV
Our IPTV product family enables the delivery of Broadcast TV and VOD services over
an IP network along with a plethora of value-add applications, such as time-shift TV,
video conferencing, distance learning, IP Surveillance, and many more. UTStarcom’s
IPTV solution lays the framework for several applications that can be custom designed
for operators, effectively differentiating its services and increasing its ARPU potential –
especially imperative in highly competitive market environments.
BROADBAND
Our Broadband product family includes various IP-based broadband access
technologies including IP DSL, GEPON, industry leading MSAN and next generation
optical transport and edge aggregation solutions (MSTP). UTStarcom’s broadband
solutions offer the benefit of converged access, via the MSAN approach, with an
integrated TDM migration, POTS termination, DSL, Media Gateway, and GEPON
access on the same platform, thus reducing the operator’s capital expenditure (CAPEX)
and operating expenditure (OPEX) substantially.
NGN
Our NGN product family includes IP Telephony solutions for next generation voice and
data networks. Applications supported by UTStarcom include PSTN emulation, Voice
over Broadband (VoBB) and Fixed Mobile Convergence (FMC), among others. Besides
providing the operator the benefit of reduced recurring operating expense (OPEX),
UTStarcom’s NGN solution is an application enabler and provides the additional benefit
of an integrated back end system for all of UTStarcom’s solutions, including NGN,
Broadband and IPTV --thus enabling a true converged triple play service delivery of
voice, data, and video.

IPTV
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N

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D
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G RollingStream® IPTV System
N The RollingStream IPTV system is an end-to-end all-IP based solution that features a suite of products and services
that enable telecom operators, as well as cable and satellite service providers, to deliver triple play, broadcast-quality
television and on-demand entertainment services to residential and commercial premises. From its inception, the
RollingStream IPTV System was designed with the scalability, reliability, and bandwidth efficiency required to enable
operators to offer new services that represent new revenue opportunities over existing network infrastructures. These
include broadcast TV, timeshift TV, high definition VOD, Internet gaming, and interactive services. The RollingStream
product family includes: a streaming and storage server system (MediaStation); an encoder/transcoder for
assimilating disparate video signals onto a unified distribution system; a set-top box (Media Console) that resides in
the end-user premise and can provide Internet access, broadcast TV, video on demand, nPVR and other value-
added services; and a network management system that can enable nonstop, system-wide operation.

IPTV Courses
I
®
RollingStream IPTV System Courses P
T
Table of Contents: V
ROLLINGSTREAM® IPTV SYSTEM INTRODUCTION & ARCHITECTURE ............................ 8
ROLLINGSTREAM® IPTV SYSTEM SUBSCRIBER & BPM PROVISIONING ......................... 9 B
®
ROLLINGSTREAM IPTV SYSTEM CONTENT PROVISIONING (VOD AND TV ) ............... 10 R
ROLLINGSTREAM® IPTV SYSTEM EPG CUSTOMIZATION ................................................ 11 O
ROLLINGSTREAM® IPTV SYSTEM MEDIA STATION AND BACKEND SERVERS
ADMINISTRATION.................................................................................................................. 12
A
ROLLINGSTREAM® IPTV SYSTEM BOOTCAMP ................................................................. 13 D
B
A
N
D
N
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N

RollingStream® IPTV System Introduction & Architecture
I Course Objectives: YOU WILL LEARN
P Upon successful completion of this course you will be able to identify important facts Significant benefits,
T about:
Overall system capabilities, scalability, manageability, operability, security,
applications, and architecture
provided by the UTStarcom
V reliability, supporting technologies, hardware, software, architecture, and
applications
RollingStream IPTV System
Logical and physical
Central Media Station (CMS), Home Media Station (HMS) and Edge Media components of the
Station (EMS) Transaction Server (TS), Subscriber Location Register (SLR),
Media Location Register (MLR) components, functions, content storage and
RollingStream IPTV System
and important system
B distribution
Operation Support System (OSS), Network Management System (NMS),
interactions
R OMC-M Agent functions
Customer-Account-Service, Online Billing System (OBS), Media Assets
O Management System (MAMS), Customer Self Service (CSS), Digital Rights
Management (DRM), Equipment Security Management (ESM), Prepaid
A Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top COURSE DETAILS
Box (STB) startup, boot-up and performance
D System operations and component interactions based upon demonstration on
Duration: 1 Day
Class Size
B live system.
(Students): Min 6, Max 10
A Who Should Attend? Delivery Method: Instructor-led
Target audience for this course includes sales engineers, support engineers, Course Level: Introductory
N field engineers, system engineers, network administrators, and other technical
Hands-On: Lecture/discussion
professionals responsible for working with the RollingStream IPTV System.
D UTStarcom or
Course Prerequisites: Location:
Customer site
A working knowledge of data networking and telecommunications Training Material: English

A solid understanding of Oracle, Solaris, and UNIX is helpful Language: English
N TCP/IP protocol and IP addressing knowledge is also recommended but not
required * Verify for available releases with a
G Training solutions representative.
N
Course Content:
Product Overview Media Station Elements DRM
System Architecture Network Management CTMS
Applications and Services OSS Elements Set Top Box / Media Console
High Availability Transaction Servers

RollingStream® IPTV System Subscriber & BPM Provisioning I
YOU WILL LEARN P
Course Objectives: How to provision the SAM
(Subscriber Account
T
Upon successful completion of this course you will be able to:
Use SAM to create and manage subscribers
Management) and BPM (Billing
Policy Management) modules of
V
Use SAM to provision subscribers for different types of service (Live TV, the OSS (Operations Support
SVOD, and VOD) System) for the UTStarcom
Configure subscribers for prepaid and postpaid services RollingStream IPTV System
Use BPM to create billing plans
B
Use BPM to create service plans R
Use BPM to create price plans
Use BPM to create tariff and reward plans O
A
COURSE DETAILS
Who Should Attend? D
Duration: 2 Days
Target audience for this course includes field and system engineers, network Class Size
B
Min 6, Max 10
(Students):
administrators, and other technical professionals responsible for provisioning
the RollingStream IPTV System. Delivery Method: Instructor-led
A
Course Level: Intermediate
N
Course Prerequisites: Hands-On: 60% D
UTStarcom or
Location:
Customer site
Before attending this course you should have a working knowledge of data networking
and telecommunications, and a basic understanding of TCP/IP protocol and IP Training Material: English
addressing. A solid understanding of Oracle software and the Solaris™ operating
system is also required. The UTStarcom RollingStream IPTV System Introduction and Language: English N
Architecture course is a required prerequisite.
* Verify for available releases with a
Training solutions representative.
G
Course Content: N
SAM & BPM Overview BPM Create Service, Tariff & Price Plans
SAM Create and Modify BPM Add Billing Parameters
ID's, Accounts & Creating Content Group, Channel Package,
Subscribers SVOD, Content Package & Free Content
Assign Services to Subscribers

RollingStream® IPTV System Content Provisioning (VOD and TV)
I YOU WILL LEARN
P Course Objectives: Adding live TV channels
T Upon successful completion of this course you will be able to: Setting up time-shift TV
Describe metadata
V Describe the MAM subsystems and process interactions
Virtual channel setup
Use OSS to create programs, channels and metadata VOD provisioning and
Use NMS for physical channel configuration distribution management
Use the LoadService application and MAM to load VOD contents
B Provision Time shift TV, and TV schedules with OSS
R Use EPG tools to define Hotlist and Promotions
View metadata using MySQL®
O
A Who Should Attend? COURSE DETAILS
Duration: 2 Days
D Target audience for this course includes engineers responsible for provisioning
Class Size
content (VOD and TV). Min 6, Max 10
B (Students):
Delivery Method: Instructor-led
A Course Prerequisites: Course Level: Intermediate
N Hands-On: 60%
D Before attending this course you should have a working knowledge of data networking
and telecommunications, and a basic understanding of TCP/IP protocol and IP Location:
UTStarcom or
Customer site
addressing. A solid understanding of Oracle® and Solaris™ is also required. The
UTStarcom RollingStream IPTV System Introduction and Architecture course is a Training Material: English
required prerequisite.
Language: English
N * Verify for available releases with a
G
Course Content:
N MAM Overview Channel Configuration in NMS
Metadata MDDB
MAM Process Interactions EPG Tools
and Subsystem
MAM Configuration
Creating Programs,
Channels and Metadata
10

RollingStream® IPTV System EPG Customization
YOU WILL LEARN
I
Course Objectives: EPG components and their
P
roles in the UTStarcom
RollingStream IPTV system
T
Identify EPG components and their role in the RollingStream IPTV System
Describe the EPG architecture and implementation model EPG architecture and
V
implementation model
Use HTML/CSS/JavaScript/PHP to customize EPG pages
How to customize EPG pages
using: B
Who Should Attend? HTML/CSS/JavaScript/PHP
R
Target audience for this course includes field and system engineers, network
administrators, and other technical professionals responsible for implementing O
and maintaining EPG pages using HTML/CSS/JavaScript/PHP.
COURSE DETAILS A
Duration: 3 Days D
Course Prerequisites: Class Size
(Students): Min 6, Max 10 B
Before attending this course you should attend the System Introduction and Architecture Delivery Method: Instructor-led A
course, with a working knowledge of HTML/CSS, PHP, and JavaScript.
Course Level: Advanced
N
Hands-On: 50%
UTStarcom or
D
Location:
Customer site
Course Content: Training Material: English
Language: English
EPG Overview Making EPG Page Trivial
Customization
N
EPG Architecture and * Verify for available releases with a
Implementation Model Making EPG Page Layout
Customization
Training solutions representative. G
Designing New EPG Page N
Redesigning EPG
11

RollingStream® IPTV System Media Station and Backend Servers
Administration
I
P YOU WILL LEARN
Course Objectives: Location and analysis of log files
T
Upon successful completion of this course you will be able to: Using Oracle® and MySQL®
V Navigate the Media Station system via the NMS GUI software to analyze and find faults
Use NMS to verify the MS configuration and key performance statistics of the
Troubleshooting techniques for
MS blade servers
the Media Station and backend
Verify the running state of the blade server processes via NMS or command servers
B line interface
Identify, locate and analyze key log files for MS components
System process boot-up sequence
R View and clear MS component alarms Managing the TS processes from

Provision system administrative functions such as log management and the OMC-M
O password management
A Identify the system boot-up process order
Locate and analyze important log files for the TS processes COURSE DETAILS
D Use NMS to verify TS cluster configuration Duration: 3 Days
B Use NMS to start and manage the TS processes
Troubleshoot TS process faults
Class Size Min 6, Max 10
(Students):
A Delivery Method: Instructor-led
Who Should Attend?
N Course Level: Intermediate
D Target audience for this course includes field and system engineers, network
administrators, and other technical professionals responsible for administering
Hands-On: 60%
the Media Station and backend servers UTStarcom or

Location:
Customer site
Training Material: English
N Course Prerequisites: Language: English
G System Introduction & Architecture Course

Good knowledge of data networking
N TCP/IP, UDP, unicast and multicast knowledge
Good understanding of SolarisTM, Linux®, Oracle® and MySQL® software
Course Content:
Navigating the NMS GUI TS Cluster Configuration
Fault Management Managing TS Processes
Inventory Management Key TS Logs and Files
Topology and System
Management
12

RollingStream® IPTV System BootCamp
YOU WILL LEARN I
Significant benefits, applications, and architecture provided by the
UTStarcom RollingStream platform
P
Logical and physical components of the RollingStream platform and
important system interactions
T
How to provision the SAM (Subscriber Account Management) and BPM
COURSE DETAILS
V
(Billing Policy Management) modules of the OSS (Operations Support
System) for the UTStarcom RollingStream platform
Duration: 10 Days
How to add live TV channels
Class Size
How to setup time-shift TV
How to setup virtual channels
B
How to manage VOD provisioning and distribution
Introductory
R
EPG components and their roles in the UTStarcom® RollingStream system Course Level:
EPG architecture and implementation model Hands-On: 60%
O
How to customize EPG pages using: HTML/CSS/JavaScript/PHP
Location:
UTStarcom or A
How to locate and analysis of log files Customer site
How to use Oracle® and MySQL® software to analyze and find faults
D
Troubleshooting techniques for the Media Station and backend servers
Language: English or Spanish
B
System boot-up process orders
Managing the TS processes from the OMC-M * Verify for available releases with a
A
N
D
N
G
N
Continue on next page . . .
13

RollingStream® IPTV System BootCamp (continued)
I Course Objectives :
P Overall system capabilities, scalability, manageability, operability, security, reliability, supporting technologies,
hardware, software, architecture, and applications
T Central Media Station (CMS), Home Media Station (HMS) and Edge Media Station (EMS) Transaction Server
(TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, content
V storage and distribution
Operation Support System (OSS), Network Management System (NMS), OMC-M Agent functions
Customer-Account-Service, Online Billing System (OBS), Media Assets Management System (MAMS),
Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM),
B Prepaid Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top Box (STB) startup, boot-
up and performance
R System operations and component interactions based upon demonstration on live system
Use SAM to create and manage subscribers
O Use SAM to provision subscribers for different types of service (Live TV, SVOD, and VOD)
A Configure subscribers for prepaid and postpaid services
Use BPM to create billing plans, service plans, price plans, tariff and reward plans
D Describe metadata
B Describe the MAM subsystems and process interactions
Use OSS to create programs, channels and metadata
A Use NMS for physical channel configuration
N Use the LoadService application and MAM to load VOD contents
Provision Time shift TV, and TV schedules with OSS
D Use EPG tools to define Hotlist and Promotions
View metadata using MySQL® software
Identify EPG components and their role in the RollingStream IPTV system
Describe the EPG architecture and implementation model
N Use HTML/CSS/JavaScript/PHP to customize EPG pages

Navigate the Media Station system via the NMS GUI
G Use NMS to verify the MS configuration and key performance statistics of the MS blade servers
Verify the running state of the blade server processes via NMS or command line interface
N Identify, locate and analyze key log files for MS components
View and clear MS component alarms
Provision system administrative functions such as log management and password management
Identify the system boot-up process order
Locate and analyze important log files for the TS processes
Use NMS to verify TS cluster configuration
Use NMS to start and manage the TS processes
Troubleshoot TS process faults
14

RollingStream® IPTV System BootCamp (continued)
I
Who Should Attend?
P
Target audience for this course includes all personnel in charge of configuring, provisioning, troubleshooting and
maintaining the RollingStream IPTV application. T
V
Course Prerequisites:
Web browser knowledge

A working knowledge of data networking B
Customer lifecycle experience R
Knowledge of billing methodologies
TCP/IP, UDP, unicast and multicast fundamentals O
Basic understanding of SolarisTM, Linux® operating systems, and Oracle® and MySQL® software
A
D
Course Content: B
Product Overview A
System Architecture
Applications and Services N
High Availability D
Media Station Elements
Network Management
OSS Elements
Transaction Servers
DRM N
CTMS
Set Top Box / Media Console
G
N
15

RollingStream™ BootCamp (continued)
I Course Content (continued):

P SAM & BPM Overview
SAM Create and Modify ID's, Accounts & Subscribers
T BPM Create Service, Tariff & Price Plans
V BPM Add Billing Parameters

Creating Content Group, Channel Package, SVOD, Content Package & Free Content
Assign Services to Subscribers
MAM Overview
B Metadata
MAM Process Interactions and Subsystem
R MAM Configuration
O Creating Programs, Channels and Metadata

Channel Configuration in NMS
A MDDB
EPG Tools
D EPG Overview
B EPG Architecture and Implementation Model
Making EPG Page Trivial Customization
A Making EPG Page Layout Customization
N Designing New EPG Page
Redesigning EPG
D Navigating the NMS GUI
Fault Management
Inventory Management
Topology and System Management
N TS Cluster Configuration
Managing TS Processes
G Key TS Logs and Files
16

Broadband I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
17

I
P
T
V
B
R
O
A
D iAN8K
B UTStarcom is among the pioneers in the development of next-generation IP-based DSLAM products that require neither
ATM internetworking for upstream traffic nor additional ATM elements. Our IP DSLAMs reside on the edge of a service
A provider’s network and enable network transition from narrowband to broadband by aggregating and converging
subscriber traffic onto a unified IP stream for handoff. The iAN8K series integrates the standalone functionalities of a
N traditional Digital Loop Carrier (DLC), a next-generation VoIP Media Gateway (MG), and our industry-leading IP DSLAM
into a single convenient, multiservice access platform. The platform can empower service providers with maximum
D deployment flexibility for delivering single as well as multiple converged services. By integrating the features of our
proven AN-2000 Multi Service Access Node (MSAN), MG platform, and IP DSLAM broadband access, the iAN8K series
presents operators with an ideal strategy for incrementally migrating from TDM to IP-based voice and next-generation
data services.
N
G GEPON
UTStarcom’s Gigabit Ethernet Passive Optical Network (GEPON) platform is designed to deliver high-speed voice,
N data, and video services to residential and business subscribers. The complete solution, comprising the Optical Line
Terminal (OLT) and Optical Network Unit (ONU), represents a high-speed, fiber-to-the home or building (FTTH, FTTB)
alternative to copper. The GEPON platform can be an extremely cost-effective alternative to conventional access
equipment, reducing points of failure and simplifying network architecture.
NetRing® Optical Transport System (MSTP)

We offer a comprehensive suite of SDH/SONET transport products, supporting transmission speeds ranging from 155
Mb/s to 10 GB/s, that enable multi-speed integrated transport for TDM, 10/100/1000M Ethernet and ATM services. The
integration of applications including Generic Framing Procedure (GFP), Link Capacity Adjustment Scheme (LCAS),
Layer 2 Ethernet switching, and Resilient Packet Ring (RPR) technologies can greatly improve the efficiency and
capacity of data transport. In addition, the product platform supports various complex network topologies and includes a
sophisticated multi-service management system.
18

Broadband Courses
I
P
iAN8K Broadband Access
T
Table of Contents: V
IAN8K B1000 MSAP OVERVIEW ........................................................................................... 20 B

IAN8K B1000 MSAP INSTALLATION AND CONFIGURATION ............................................ 21
R
IAN8K B1000 MSAP MAINTENANCE AND TROUBLESHOOTING ...................................... 22
O
IAN8K B1000 IPDSLAM OVERVIEW ..................................................................................... 23
IAN8K B1000 IPDSLAM INSTALLATION AND CONFIGURATION ...................................... 24
A
D
B
A
N
D
N
G
N
19

I iAN8K B1000 MSAP Overview
P YOU WILL LEARN

Course Objectives:
T UTStarcom iAN8K B1000 Multi-
Service Access Platform
Upon successful completion of this course you will be able to: (MSAP) applications, system
V Describe the iAN8K B1000 MSAP system architecture, basic hardware
Describe iAN8K B1000 MSAP applications components, and the new
Identify the differences between previous iAN-8000 releases and the iAN8K features and enhancements
B1000 MSAP release planned for the future
B Identify the hardware components, shelf types, and modules that comprise the
iAN8K B1000 MSAP platform
R Describe scenarios where the iAN8K B1000 MSAP can be used
Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and
O identify its components
Identify features planned for future releases of the iAN8K B1000 MSAP
A platform
COURSE DETAILS
D Who Should Attend?
Duration: 3 Hrs.
B Target audience for this course includes all persons interested in learning Class Size Min 6, Max 10
(Students):
A where and how the iAN8K B1000 MSAP platform fits into a telecomm network,
the technologies it supports, and the features planned for future releases.
Instructor-led
Delivery Method:
N (Web available)
D Course Prerequisites: Course Level: Introductory
Hands-On: Lecture
Before attending this course you should have a general knowledge of data networking UTStarcom or
Location:
and telecommunications, TDM technologies such as PDH and SDH, signaling protocols Customer site
(V5.x), the TCP/IP protocol and IP addressing.
N Training Material: English
Language:
G English or Spanish
N Course Content:
System Description Scenarios

Applications NETMAN 4000 Management
Hardware Components System
Modules iAN8K B1000 MSAP Roadmap
Shelf Architecture
20

iAN8K B1000 MSAP Installation and Configuration I
YOU WILL LEARN P
Course Objectives: How to install, connect, and T
configure various hardware
Upon successful completion of this course you will be able to: components of the UTStarcom V
Identify solutions provided and underlying technologies incorporated in the iAN8K B1000 Multi-Service
iAN8K B1000 MSAP platform Access Platform
Install the iAN8K B1000 MSAP shelf, associated power requirements, cabling,
and common units
Perform final configuration steps of the iAN8K B1000 MSAP chassis for remote
B
management R
Describe common, interface, and transport modules associated with the iAN8K
B1000 MSAP O
Access and use the UTStarcom NETMANTM 4000 NMS application to manage
an iAN8K B1000 MSAP system A
Configure the iAN8K B1000 MSAP chassis node and board levels for TDM,
POTS, IP-DSLAM, and VoIP applications
COURSE DETAILS D
Administer various aspects of an iAN8K B1000 MSAP system Duration: 5 Days
B
Class Size
Who Should Attend?
A
N
Target audience for this course includes field and system engineers, network Course Level: Intermediate
administrators, and technicians responsible for installing, configuring, and/or
Hands-On: 50%
D
managing an iAN8K B1000 MSAP system.
UTStarcom or
Location:
Course Prerequisites: Customer site
Before attending this course you should have a working knowledge of data networking
and telecommunications. A solid understanding of TDM technologies such as PDH and
Training Material:
Language:
English
English or Spanish
N
SDH, signaling protocols (V5.x), the TCP/IP protocol and IP addressing is also required.
G
N
Course Content:
System Overview Netman 4000 application POTS/ISDN Services
Hardware Introduction PDH Transport IPDSLAM Services
Installation and Setup SDH Transport VoIP Hardware and Application
21

I
iAN8K B1000 MSAP Maintenance and Troubleshooting
P
T YOU WILL LEARN
Course Objectives: How to maintain and
V troubleshoot various hardware
Upon successful completion of this course you will be able to: components and services of the
Identify general troubleshooting practices related to the iAN-8000/iAN8K UTStarcom iAN8K B1000 Multi-
equipment Service Access Platform using
B Identify what kind of information and operations are useful when
troubleshooting iAN-8000/iAN8K equipment
the appropriate Tools and
software
R Identify the different ways of transferring files to the different boards in the iAN-
8000/iAN8K equipment
O Identify the different configurations related to a VoIP and ADSL services in the
iAN-8000/iAN8K platforms
A Troubleshoot VoIP and ADSL services
D Collect useful logs and traces for troubleshooting VoIP and ADSL services
Locate MGCP protocol in Softswitch architecture COURSE DETAILS
B Identify MGCP functions, applications, concepts, and components Duration: 5 Days
A Analyze an MGCP trace for a successful call
(Students):
N Who Should Attend? Delivery Method: Instructor-led
D Target audience for this course includes field and system engineers, network Course Level: Intermediate
managing an iAN8K B1000 MSAP system. Hands-On: 50%
UTStarcom or
Location:
N Training Material: English
Working knowledge of data networking and telecommunications, a solid understanding
G of TDM technologies such as PDH and SDH, and signaling protocols (V5.x), a basic
understanding of the TCP/IP protocol and IP addressing, and the iAN8K B1000 MSAP
N Installation and Configuration Course. * Verify for available releases with a

Course Content:
MGCP Signaling Analysis ADSL Troubleshooting
Troubleshooting Intro Hardware Troubleshooting Guidelines
VoIP Troubleshooting Maintenance Practices
22

iAN8K B1000 IPDSLAM Overview I
YOU WILL LEARN P
Course Objectives: UTStarcom iAN8K B1000
IPDSLAM system applications,
T
Describe the iAN8K B1000 IPDSLAM system
architecture, basic hardware
components, and the new
V
Describe technologies used in and applications provided by the iAN8K B1000 features and enhancements
IPDSLAM system planned for the future
Identify the differences between previous iAN-8000 releases and the iAN8K
B1000 IPDSLAM release
Identify the hardware components, shelf types, and modules that comprise the
B
iAN8K B1000 IPDSLAM platform
Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and
R
identify its components
Identify features planned for future releases of the iAN8K B1000 IPDSLAM
O
platform. A
COURSE DETAILS D
Who Should Attend?
Duration: 4 Hrs.
Target audience for this course includes all persons interested in learning Class Size
B
Min 6, Max 30
where and how the iAN8K B1000 IPDSLAM platform fits into a telecomm
network, the technologies it supports, and the features planned for future
(Students):
A
Delivery Method: Web-based
releases. N
Course Level: Introductory
Hands-On: Lecture
D
UTStarcom or
Location:
Customer site
Before attending this course you should have a general knowledge of data networking
and telecommunications, xDSL technologies such as ADSL and SHDSL, ATM
technologies, the TCP/IP protocol and IP addressing. Language: English or Spanish
N
G
Training solutions representative. N
Course Content:
System Components Data Flows
System Description Shelf Architecture Future Features and
Technologies Modules Enhancements
Applications NETMAN 4000 Management
System Capacities System
23

I
iAN8K B1000 IPDSLAM Installation and Configuration
P
YOU WILL LEARN
T Course Objectives: How to install, connect, and
V Upon successful completion of this course you will be able to:
initially configure various
hardware components of the
Identify solutions provided and underlying technologies incorporated in the UTStarcom iAN8K B1000
iAN8K B1000 IPDSLAM platform IPDSLAM System
Install the iAN8K B1000 IPDSLAM shelf, associated power requirements,
B cabling, and common units
R Perform final configuration steps of the iAN8K B1000 IPDSLAM chassis for
remote management
O Describe common, interface, and transport modules associated with the iAN8K
B1000 IPDSLAM
A Access and use the UTStarcom NetmanTM 4000 NMS application to manage
an iAN8K B1000 IPDSLAM system
D Initially configure the iAN8K B1000 IPDSLAM chassis node and modules levels COURSE DETAILS
B for IPDSLAM applications
Administer various aspects of an iAN8K B1000 IPDSLAM system Duration: 3 Days
A Class Size
N Who Should Attend?

D Target audience for this course includes field and system engineers, network
managing an iAN8K B1000 IPDSLAM system. Hands-On: 50%
UTStarcom or
Location:
N Before attending this course you should have a working knowledge of data networking Training Material: English
and telecommunications. A solid understanding of Digital Subscriber Line (DSL)
G technologies, ATM, the TCP/IP protocol and IP addressing is also required.

Course Content:
IPDSLAM Overview CLI Initial Setup
Technology Overview Software Download
Hardware Introduction Netman Overview
Hardware Setup IPDSLAM Initial Configuration
24

I
GEPON P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
25

I GEPON
P
T Table of Contents:
V
GEPON OVERVIEW................................................................................................................ 27
GEPON INSTALLATION AND CONFIGURATION................................................................. 28
B
R
O
A
D
B
A
N
D
N
G
N
26

GEPON Overview I
YOU WILL LEARN P
Course Objectives: The fundamentals of GEPON
technology and the different T
Upon successful completion of this course you will be able to: options, capabilities, and
Differentiate Passive Optical Network (PON) technologies applications provided by the V
Describe the UTStarcom GEPON: UTStarcom GEPON product
o Product family family
o Modules and their capabilities and features
o Service applications
Identify management functions provided by the GEPON management system B
NETMANTM 4000 OMC-D application
Identify features planned for future releases of the GEPON product family R
O
Who Should Attend? A
COURSE DETAILS
Target audience for this course includes all persons interested in learning Duration: 3 Hrs.
D
where and how the GEPON platform fits into a telecomm network, its
supporting technologies, and the features planned for future releases. Class Size Min 6, Max 10
B
(Students):
Instructor-led
A
Delivery Method:
Course Prerequisites: (Web available) N
D
Before attending this course you should have a general knowledge of data networking Hands-On: Lecture
and telecommunications, optical networks, xDSL technologies such as ADSL, ATM
technologies, the TCP/IP protocol and IP addressing. UTStarcom or
Location:
Customer site
Training Material: English N

Language: English
G
Course Content:
* Verify for available releases with
a Training solutions representative. N
PON Technology GEPON Product Introduction
Fundamentals GEPON Product Applications
GEPON Implementation GEPON Roadmap
27

GEPON Installation and Configuration
I YOU WILL LEARN
P Course Objectives: How to install and configure the
T Upon successful completion of this course you will be able to:
BBS 1000(+) using the CLI
topology
V Differentiate Passive Optical Network (PON) technologies
Interconnect GEPON components How to provision services with
the BBS 1000(+) functioning as
Describe the UTStarcom GEPON modules, their capabilities and features
an L2 (level 2) switch
Complete GEPON basic system configurations
B Configure UTStarcom GEPON service applications

Identify NetmanTM 4000 OMC-D application as GEPON’s Management System
How to enable L3 (level 3)
switching capabilities to the
R Configure the GEPON hardware to communicate with Netman 4000 OMC-D BBS 1000(+)
application
O
A Who Should Attend? COURSE DETAILS
D Target audience for this course includes field and system engineers, network Duration: 2 Days
administrators, and other technical professionals responsible for installing, Class Size
B configuring, and managing the GEPON family of products. (Students): Min 6, Max 10
A Course Prerequisites:

N Before attending this course you should have a working knowledge of data networking Hands-On: 60%
D with a solid understanding of the TCP/IP protocol and IP addressing concepts. Some
knowledge of Fiber Optic cabling would be useful. UTStarcom or
Location:
Customer site
Language: English
N
G Course Content:
N PON Technology Fundamentals Service Provisioning

GEPON Hardware and Installation SNMP, RSTP and DHCP Configurations
Initial Configuration Basic Maintenance
28

I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
29

NetRing® System
I
P Table of Contents:
T
V NETRING SYSTEM OVERVIEW ........................................................................................... 31
®
NETRING® SYSTEM INSTALLATION AND CONFIGURATION ............................................ 32
B
R
O
A
D
B
A
N
D
N
G
N
30

NetRing® System Overview
YOU WILL LEARN I
Course Objectives: About basic hardware
components, applications, key P
Upon successful completion of this course you will be able to: features, and capabilities of
Identify members of the NetRing MSTP (Multi-service Transport Platform) NetRing Multi-Service Transport T
product family Platform
Identify main applications of NetRing products in the Transport network V
Identify key features and capabilities of NetRing MSTP product family
Identify key concepts related to the Ethernet transport capabilities of the
NetRing MSTP
Identify the NetmanTM 6000 OMC-O application as its Network Management
System B
Who Should Attend?
R
COURSE DETAILS
O
Target audience for this course includes all persons interested in learning
where and how the NetRing platform fits into a telecomm network. Duration: 3 Hrs.
A
Class Size
D
Instructor-led
B
Delivery Method:
Some knowledge of SONET and SDH concepts along with Fiber Optic cabling, a basic
(Web available)
A
Introductory
understanding of the TCP/IP protocol and IP addressing concepts Course Level:
N
Hands-On: Lecture
UTStarcom or
D
Location:
Customer site

Course Content: N
NetRing System MSTP NetRing System Applications
Training solutions representative. G
NetRing Product Family
SDH Chipsets
NetRing System Capabilities
Ethernet Capabilities
N
OMC-O Introduction
31

NetRing® System Installation and Configuration
I Course Objectives: YOU WILL LEARN
P Upon successful completion of this course you will be able to:
How to install and configure
hardware and software for the
T Identify technologies, major components, functions, and protocols of the
NetRing platform
different members UTStarcom
NetRing Multi-service Transport
V Identify the different applications and solutions offered by the NetRing product
family
Platform (MSTP)
Review installation procedures for NetRing system hardware Important concepts about the
Complete initial configuration and verify functionality of the installed NetRing SDH, Ethernet and TCP/IP, and
B system hardware
Install the NETMANTM 6000 OMC-O Client and use it to configure the NetRing
switching and VLAN
technologies as they relate to
R system equipment NetRing system
O Who Should Attend? COURSE DETAILS

A Target audience for this course includes field and system engineers, network
Duration: 5 Days
D administrators, and other technical professionals responsible for installing,

configuring, and managing the NetRing family of products.
Class Size
B Delivery Method: Instructor-led
A Course Prerequisites: Course Level: Introductory
Hands-On: 50%
Before attending this course you should have a working knowledge of the UNIX®
N operating system, data networking, telecommunications, and a solid understanding of UTStarcom or
Location:
D the TCP/IP protocol and IP addressing concepts. Some knowledge of SONET and SDH
concepts along with Fiber Optic cabling is also required.
Customer site

G
Course Content:
N NetRing 1000 System NETMAN 6000 OMC-O
Platform Overview Introduction and Installation
Hardware Overview
Technology Overview NetRing Initial Configuration
NetRing 2500 System
NetRing 600 System Hardware Overview NetRing Operation with OMC-O
Hardware Overview
NetRing 10000 System
Hardware Overview
32

NGN – mSwitch® system I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
33

I
P
T
V
mSwitch® System
UTStarcom’s mSwitch system is a unified IP-based softswitch platform, supporting multiple protocols that can enable
higher level services and greater functionality across multi-access networks. This platform is capable of simultaneously
B delivering multiple services over wireless and wireline networks via broadband IP-based packet switching
infrastructures. By utilizing the mSwitch core switching platform, service providers can deliver the functionality required
R for new VoIP services while continuing to enable existing subscribers to access legacy offerings. The platform is also
designed to reliably transport data while simultaneously providing signaling, call control and management. The mSwitch
O switching solution can provide a direct end-user interface for complete IP telephony services including PSTN emulation,
Voice over Broadband and others. The mSwitch core platform interoperates with IP media gateways and IADs through
A standard interfaces such as SIP, Megaco, SIGTRAN, MGCP and H.323. It also communicates with the PSTN via SS7
D and PRI interfaces and provides Intelligent Networking (IN) services, unified messaging, and other value-added
services.
B
A 8250 Personal Communication Management System
Today’s consumers require an intuitive and flexible communications management system that can address all of their
N communication needs. The UTStarcom 8250 Personal Communications Management System allows both wireline and
wireless service providers to give their customers full management of all their communications.
D
UTStarcom Implicity™ IP Messaging Solution
People worldwide find themselves surrounded by an overabundance of messaging technologies. Every day, in addition
to completing their business and personal tasks, they must log on to their email system to read those messages, log in
N to their instant message (IM) system to send and receive messages, and dial in to voicemail systems to collect their
phone messages. While traditional messaging systems served people well in the past, today’s work and life realities
G drive the need for more efficient, intuitive, and less cumbersome messaging. Our Implicity messaging solution
addresses that need by delivering all of those communications in one simple, intuitive system. The Implicity solution
N deploys an IP multimedia subsystem (IMS), enabling an architecture that provides converged, rich revenue-generating
services such as voicemail, email, video mail, IM, and conferencing. Its innovative design gives subscribers easy, any-
time access to their communications from any device black phone, computer, SIP Phone, softphone, cell phone or
smartphone. More than just an enhanced IP-based messaging platform, Implicity is a SIP-based system that provides
superior reliability on nonproprietary, industry-standard hardware.
AccessGuard 500™
The AccessGuard™ 500 system is a compact IP transaction accelerator designed to process secure IP-based
transactions in excess of one million per hour. The AccessGuard 500 system consolidates various functions including
security, routing, protocol handling, management and reporting into one condensed solution, while shortening the
transaction time to help reduce the transaction cost. It also reduces network operation costs by using the “less secure”
public Internet to provide secure transaction connections.
34

NGN Courses I
P
mSwitch® Solutions: T
V
Class 4 PSTN Emulation solution (C4-PES)

B
Class 5 Voice over Broadband solution - VoBB R
O
Continuity™ FMC application server solution – FMC A
iPAS D
B
A
N
D
N
G
N
35

I
P
T
V Core
B
R
O
A VoIP Access
D
B
A
N
D Low High Density
density PSTN Access
PSTN
N Access
G
N
mSwitch® System to emulate the TDM C4 switch system for mainly telephony traffic routing and
management.
– mSwitch System – in one or multiple deployment locations
– Emulate – to replace and/or to supplement (Greenfield)
36

mSwitch® System Class 4 PSTN Emulation solution Learning Path I
P
Dual Homing and
Geographical
T
Redundancy V
Transaction Server
mSwitch System
Overview
( Web-based )
B
Hardware Protection
4 Hrs. Schemes R
O
mSwitch System
Local Number
A
PES-C4
Bootcamp Portability
D
8 Days
B
Lawful Intercept
A
mSwitch System
mSwitch System
Administration and
N
Overview Maintenance
mBOSS Billing D
3 Days 5 Days Fundamentals
Intelligent Network
N
G
N
37

I
P
T
V
Core
B
R
O
A
D
B
A
N
D
User Distributed
Access PSTN
N Access
G
N Combination of mSwitch® System core and MSAN access gateway to emulate the TDM C5
(and/or C4) mSwitch system.
– mSwitch system as the core – in one or multiple deployment locations
– MSAN as the access gateway
– Emulate – to replace and/or to supplement (Greenfield)
38

® I
P
Dual Homing and
Geographical T
Redundancy
V
Centrex and
iOperator
mSwitch System Hardware Protection

Overview
( Web-based )
Schemes B
4 Hrs. Local Number
Portability
R
O
mSwitch System A
PES-C4 Lawful Intercept
Bootcamp D
8 Days
B
mBOSS Billing
Fundamentals A
mSwitch System
mSwitch System
Administration and
N
Overview Maintenance Intelligent Network
D
3 Days 5 Days
CSS
ESS
N
G
N
39

Class 5 Voice over Broadband solution - VoBB
I
P
T
V Core
B PSTN Access
R
O
A
D
B
A
N
D VoBB
Access
N
G
N Combination of mSwitch® System core and SIP/MGCP device to simulate the traditional TDM
C5 and POTS line telephony system.
– mSwitch System as the core – in one or multiple deployment locations
– SIP or MGCP VoIP device as the access in customer premise
40

I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
41

Continuity™ FMC Application Server solution – FMC
I
P Fixed / Wireline
Network
Mobile
Network
T Continuity
V FMC Solution
HLR /VLR
SS7
SS7
B Softswitch
R MSC
O Gateway
A SG
PSTN/
PSTN/PLMN
PLMN
D
B
A
N
WiFi
D Hotspot
Inter-Roaming between WiFi/GSM

WiFi/GSM WiFi domain and mobile network
Dual Mode Handset
N Dual Mode Handset
G
Continuity Fixed Mobile Convergence (FMC) solution is one of the mSwitch based solutions,
N with a trademarked name – Continuity™.
Continuity FMC allows the end user to receive telephony service in different access networks but
under same user profile.
– Different access networks
• WiFi and GSM mainly in today’s product offering
– Single or dual (multiple) phones
– Single or dual phone numbers
– But always a logically single user profiles
42

mSwitch® Continuity™ FMC Application Server solution Learning Path I
Dual Homing and
P
Geographical
Redundancy
T
Centrex and
iOperator
V
mSwitch System Hardware Protection
Overview Schemes
( Web-based )
4 Hrs. Local Number
Portability
B
R
mSwitch System
PES-C5/VoBB/FMC/
iPAS
FMC Lawful Intercept
O
Bootcamp
10 Days
4 Days
A
mBOSS Billing D
Fundamentals
mSwitch System
mSwitch System B
Administration and
Overview Maintenance Intelligent Network
A
3 Days 5 Days
CSS N
ESS
D
N
G
N
43

iPAS
I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
UTStarcom’s iPAS core network provides call control, interconnection to the PSTN, mobility functions,
data connectivity, and overall network operations and back end support. The core network of the
iPAS solution is differentiated from the PAS™ solution in that the iPAS network interconnects with the
existing Public Switched Telephone Network (PSTN) by the Signaling System 7 (SS7) interface,
making it an ideal solution for areas where either extra switching capacity or the V5.2 Next
Generation Integrated Digital Loop Carrier (NG-IDLC) interface is not available. Using the IP trunking
capability, iPAS can operate as an independent network over a unified IP-based infrastructure.
44

mSwitch® System iPAS solution Learning Path I
Dual Homing and
Geographical
P
Redundancy
Centrex and
T
iOperator
V
Hardware Protection
mSwitch System Schemes
Overview
( Web-based ) Local Number
4 Hrs.
Portability
B
R
mSwitch System
PES-C5/VoBB/FMC/
iPAS
PHS Application Lawful Intercept
O
Bootcamp
10 Days 3 Days
A
mBOSS Billing
D
mSwitch System
mSwitch System
Fundamentals B
Administration and
Overview Maintenance
Intelligent Network
A
3 Days 5 Days
N
CSS
D
ESS
N
G
N
45

mSwitch® System Courses
I
P Table of Contents:
T
V MSWITCH® SYSTEM OVERVIEW (WEB-BASED)................................................................ 47
MSWITCH® SYSTEM OVERVIEW ......................................................................................... 48
MSWITCH® SYSTEM PES-C4 BOOTCAMP.......................................................................... 49
B MSWITCH® SYSTEM PES-C5/VOBB/FMC/IPAS BOOTCAMP ............................................ 51
R MSWITCH® SYSTEM ADMINISTRATION AND MAINTENANCE ......................................... 53
MSWITCH® SYSTEM MODULES........................................................................................... 55
O
Module: mBOSS billing fundamentals ................................................................................. 55
A
Module: dual homing and geographical redundancy ......................................................... 56
D Module: hardware protection schemes ............................................................................... 57
B Module: local number portability.......................................................................................... 57
A Module: lawful intercept solution ......................................................................................... 58
N Module: intelligent network................................................................................................... 58
D Module: CENTREX and iOperator......................................................................................... 59
Module: ESS ........................................................................................................................... 59
Module: CSS........................................................................................................................... 60
N Module: PHS application ....................................................................................................... 60
Module: FMC .......................................................................................................................... 61
G
N
46

mSwitch® System Overview (Web-based)
I
YOU WILL LEARN
Course Objectives: This is an introductory course P
intended to provide you with a
basic but meaningful T
Identify major features, advantages, and applications provided by the mSwitch
platform
understanding of the
UTStarcom mSwitch platform, V
Identify mSwitch System components, their functions, and how they interact and its applications and role in
with other UTStarcom and vendor equipment a telecommunications network
Identify protocols used in mSwitch System operation
B
COURSE DETAILS R
Who Should Attend? Duration: 4 Hrs.
Class Size: Min 6, Max 30

O
Target audience for this course includes field engineers, administrators,
technicians, and managers who have specific duties involving mSwitch System Delivery Method: Web-based A
equipment, and/or individuals who simply have a general interest in this
UTStarcom product. Course Level: Introductory D
Hands-On: Lecture
B
UTStarcom or
Customer site A
Before attending this course you should have basic work experience/understanding of
telecommunications voice and/or data networks. A fundamental understanding of the
protocols used for signaling and voice/data transport over PSTN and VoIP networks
D
would also be very helpful. Training solutions representative.
Course Content: N
Traditional Telephone
Network Components
Signaling Concepts
General Switch Architecture
Service/Application Layer
Components G
Switching Concepts Softswitch Defined
Access Layer Components
mSwitch Hardware Overview
Call Flow Examples
N
Control Layer Components
OSS Layer Components
47

mSwitch® System Overview
I YOU WILL LEARN
P Course Objectives: This is an introductory course
T Upon successful completion of this course you will be able to:
Identify major features, advantages, and applications provided by the mSwitch
basic understanding of the
UTStarcom mSwitch platform,
V platform
Identify mSwitch System their functions, and how they interact with other
and its applications, protocols
supported, interaction between
UTStarcom and vendor equipment
components, its hardware, and
Identify protocols used in mSwitch operation a configuration and
Identify the SNMS and the mBOSS as the configuration, management, and
B provisioning tools for an mSwitch platform
provisioning overview
R Identify mSwitch System Hardware, their usage, and basic capabilities

Identify the main maintenance task required and the maintenance tools
O provided by the mSwitch platform
COURSE DETAILS
A Duration: 3 Days
D Who Should Attend? Class Size Min 6, Max 10
(Students):
B Target audience for this course includes field engineers, administrators, Delivery Method: Instructor-led
technicians, and managers who have specific duties involving mSwitch System
A equipment, and/or individuals who simply have a general interest in this Course Level: Introductory
UTStarcom product.
N Hands-On: Lecture/Demo
D Course Prerequisites:
Location:
UTStarcom or
Customer site

Before attending this course you should have basic work experience/understanding of
telecommunications voice and/or data networks. A fundamental understanding of the Language: English or Spanish
protocols used for signaling and voice/data transport over PSTN and VoIP networks
N would also be very helpful. * Verify for available releases with a
G Course Content:
N Traditional Telephone mSwitch System Layer´s Number Analysis Introduction
Network Components components Call Trace Introduction
Switching/Signaling mSwitch System Hardware Dual Homing/GR Overview
Concepts Overview
Maintenance Overview
General Switch vs. SNMS & mBOSS Overview
Softswitch Architecture Subscriber Management
Introduction
48

mSwitch® System PES-C4 Bootcamp
YOU WILL LEARN
I
How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and P
subscribers
Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as T
initial configuration of the mSwitch equipment
How the mSwitch iUMG, iSG, C-SG, and an iCS-P systems provided connectivity and how to configure them for the most V
used implementations
How to configure and control multiple trunking gateways as part of a PES-C4 solution
How to configure Signaling Links and Number Analysis rules in the Call Server for interacting with other external devices
and pass calls successfully through the mSwitch platform B
How CDRs are generated and collected in the mSwitch Platform
R
Course Objectives:
O
Identify major features, advantages, and applications provided by the
mSwitch System platform
A
Identify mSwitch System components, their functions, and how they interact COURSE DETAILS D
with other UTStarcom and vendor equipment
Identify protocols used in mSwitch operation
Duration: 8 Days
B
Class Size
Identify the main types of chassis and modules used in mSwitch System
solutions, including their features, installation, positioning, and applications (Students): Min 6, Max 10
A
Determine requirements and install mSwitch System cabling Delivery Method: Instructor-led
N
Execute initial configuration of the mSwitch equipment, regardless of the type Course Level: Introductory
of network element
Hands-On: 40%
D
Configure basic parameters in the NMS for the network elements being
installed UTStarcom or
Location:
Configure general parameters for iUMG, iSG, C-SG and iCS-P setup, as well Customer site
as physical interfaces configuration
Enable exchange of voice calls through the mSwitch platform
N
Identify interfaces and interactions of the iCS-P with the different network Language: English or Spanish
elements used within the mSwitch solution
G
Identify applications for different functional modules available for an iCS-P
Configure iCS-P for initial operation as a local office, and for data connection
N
with other telephony network elements
Configure iCS-P for call routing and number processing purposes
Perform status and control operations on the iCS-P using the NMS
Identify how CDRs are generated and collected in the mSwitch System
platform
49

mSwitch® System PES-C4 Bootcamp (continued)
I
P Who Should Attend?
T Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel
V responsible for installing and performing initial setup and/or configuration of mSwitch elements, as well as responsible for
mSwitch maintenance and fault correction.
B Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of
R PSTN switches, signaling protocols (SS7), the TCP/IP protocol and IP addressing is highly recommended. You should also have a
solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with
O the mSwitch platform is desirable.
A
Course Content:
D
B General mSwitch Platform Overview
mSwitch System Hardware (Chassis, Modules, Cabling)
A NE Initial Configuration
iUMG Overview and Basic Configuration
N iCS-P Overview and Basic Configuration
D C-SG Overview and Basic Configuration
iSG Overview and Basic Configuration
iMS and Announcement Management
Protocols Configuration
N Call Trace Tool

Number Analysis
G Number Processing
CDR Management
N
50

mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp
I
YOU WILL LEARN
How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and
P
subscribers
Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as
T
initial configuration of the mSwitch equipment
How the mSwitch iUMG, ISG, C-SG, and an iCS-P systems provide connectivity and how to configure them for the most
V
used implementations
How to provision various subscribers (IP Terminal, IAD Terminal, iAN8K Subscriber) on the mSwitch platform, and identify
important concepts related to Staff Administration, Subscriber Management and Administration, Number Planning, and
Monitoring B
What types of Access Devices, other than PHS, can operate with the mSwitch to provide Class 5 (end office) service, and
how to configure relevant mSwitch parameters to enable such services R
How a Transaction Server (TS) is used within the mSwitch platform, functions performed by its components, and how to
configure those components to assess functionality
O
How CDRs are generated and collected in the mSwitch platform A
Course Objectives: COURSE DETAILS D
Identify major features, advantages, and applications provided by the mSwitch Duration: 10 Days B
platform
Identify mSwitch System components, their functions, and how they interact
Class Size
(Students): Min 6, Max 10 A
with other UTStarcom and vendor equipment
Identify protocols used in mSwitch operation
Delivery Method: Instructor-led N
Identify the main types of chassis and modules used in mSwitch solutions,
including their features, installation, positioning, and applications
D
Hands-On: 40%
Determine requirements and install mSwitch System cabling
UTStarcom or
Execute initial configuration of the mSwitch System equipment, regardless of Location:
Customer site
the type of network element
Configure basic parameters in the NMS for the network elements being
installed
Configure general parameters for iUMG, ISG, C-SG, and iCS-P setup as well
as physical interfaces’ configuration for interconnection to different access * Verify for available releases with a
G
devices (iAN8K, PBX, etc) Training solutions representative.
N
Configure V5.2 interfaces to connect legacy PBXs to an mSwitch iUMG
Enable exchange of voice calls among the different services indicated above
Identify interfaces and interactions of the iCS-P with the different network
elements used within the mSwitch solution
Identify applications for different functional modules available for an iCS-P
Configure iCS-P for initial operation as a local office and for data connection
with other telephony network elements
51

mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp (continued)
I
P Course Objectives (continued)
T Configure iCS-P for call routing and number processing purposes

Perform status and control operations on the iCS-P using the NMS
V Describe and create a numbering plan
Describe the role of Subscriber Provisioning in the mBOSS
Create and configure various subscribers as well as query and monitor some subscriber statistics
Use the iAN8K node as an Access Gateway to enable service provisioning via FXS interfaces
B Install iAD and ATA devices and connect them to the mSwitch iCS-P System for service delivery via analog telephones
Configure registration of SIP devices to the iCS-P
R Identify where the Transaction Server (TS) fits and how it functions within mSwitch platform, and identify features and
O related signaling
Identify How CDRs are generated and collected in the mSwitch platform
A
D Who Should Attend?
B Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel
A responsible for installing and performing initial setup of mSwitch elements and/or configuring and provisioning services to
end users, as well as responsible for mSwitch maintenance and fault correction.
N
D
Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of
PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a
solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with
the mSwitch platform is desirable.
N
Course Content:
G
General mSwitch Platform Overview Protocols Configuration
N mSwitch Hardware (Chassis, Modules, Cabling) Call Trace Tool
NE Initial Configuration Number Analysis
iUMG Overview and Basic Configuration Number Processing
iCS-P Overview and Basic Configuration mBOSS Overview
C-SG Overview and Basic Configuration mBOSS Subscriber Operations (Staff Administration,
iSG Overview and Basic Configuration Number Planning, Subscriber Management)
iMS and Announcement Management Transaction Server Fundamentals and Configuration
CDR Management
52

mSwitch® System Administration and Maintenance
YOU WILL LEARN I
How to use the Fault Management Tools for monitoring the Network status
How to identify associated alarms to specific failures and find the root cause P
How to manage the Performance Management tool
How performance statistics are collected and stored T
How to create customized performance statistics reports
How to analyze some of the most relevant performance statistics
Identify the different types of servers required in an mSwitch implementation as well as their related databases and
V
operating systems
Basic concepts on the Oracle database as well as its operation and maintenance procedures
Identify NMS, mBOSS and Transaction Server processes, their operation and maintenance procedures
Identify the different types of logs that could be found in the mSwitch platform for their analysis
Identify the most important SNMS logs to have present when troubleshooting SNMS related problems
B
Identify the most important TS logs to have present when troubleshooting TS related problems
Identify the logs generated by the mBOSS platform and its applications
R
Identify the location and general usage of the logs generated by the mBOSS Tools
Identify the recommended log analysis process for the mSwitch platform
O
How to perform Database and NE Backups and Restore
How to verify Hardware and Servers status
A
How to verify and operate Hardware and Servers Redundancies
How to perform general database routine maintenance procedures
D
Identify the information required for dimensioning correctly an mSwitch platform
Identify the process and logic behind the number of boards and NEs required when dimensioning an mSwitch platform
B
Be able to calculate the number of boards, circuits, and trunks required for dimensioning an mSwitch platform based on
the initial information provided
A
N
Course Objectives: COURSE DETAILS
D
Duration: 5 Days
Operate effectively the Fault management and Performance management tools
provided by the NMS Class Size Min 6, Max 10
(Students):
Identify the most important Performance Statistics in the mSwitch Platform and
generate their reports for their analysis Delivery Method: Instructor-led
Operate and administrate with confidence the multiple servers required in an
N
mSwitch Implementation
Locate and identify the most useful logs in the servers of an mSwitch System Hands-On: 40% G
implementation
Execute successfully maintenance procedures on mSwitch System hardware Location:
UTStarcom or
Customer site
N
and servers
Identify the required data for dimensioning an mSwitch network, as well as the
required calculus for coming up with the number of Network Elements and/or Language: English or Spanish
boards
53

mSwitch® System Administration and Maintenance (continued)
I Who Should Attend?
P Target audience for this course includes maintenance, NOC, and technical support personnel responsible for mSwitch
T System maintenance and fault correction, as wells as engineering personnel in charge of the dimensioning and planning of
the network.
V
Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of
PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a
B solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with
the mSwitch platform is desirable. BootCamp is a prerequisite to attend this course.
R
O Course Content:
A Fault Management Tool
D Basic Alarm Analysis
Performance Management Tool
B Performance Statistics Collection
A Understanding Performance Statistics

Servers Overview
N DB Server Operation and Maintenance
D NMS Server Operation and Maintenance

mBOSS Server Operation and Maintenance
Transaction Server Operation and Maintenance
Log Files Introduction
NMS/TS/mBOSS Logs
N Hardware Configuration Backup and Restore
Hardware Redundancy Operations and Status
G Monitoring
Server Redundancy Operations and Status monitoring
N Database Maintenance Procedures
System Dimensioning
54

mSwitch® System Modules
Module: mBOSS Billing Fundamentals MODULE DETAILS I
Students will learn Duration: 5 Days
Identify the mBOSS as a Subscriber and Billing management Platform, as well as its Class Size Min 6, Max 10
P
(Students):
key functions, functional modules, and subsystems
Locate the mBOSS Platform inside an mSwitch network, and identify its relationship Delivery Method: Instructor-led
T
with other Network Elements
Differentiate basic concepts related to the billing operations
Identify the required components and steps in a complete billing process
Course Level: Advanced V
Differentiate important concepts related to the basic billing Configuration Hands-On: 50%
Execute a basic mBOSS Initial Configuration such that it is ready for more advanced
Billing provisioning steps UTStarcom or
Location:
Identify the concept of CDR and its basic internal structure
Identify the iCS-P configurations related to CDRs generation and its internal capacity
Customer site
B
Identify main features and basic operation of PSC and AC Training Material: English
Describe the CDR’s pricing process and the information required for that purpose
R
Execute the Price Plan Advanced configuration (Discounts, Price Plan Details, limited
Flat Rate)
Identify the CDRs’ locations in the PSC and AC, as well as the existing CDR related
O
OSS Tools
Identify the Accounting process and its functions as part of the OBS capabilities
A
Identify and execute the processes required for performing the Regular Accounting
steps D
Identify the tables and information in DB involved in the Regular Accounting
processes B
Identify the concept of Gift and Gift package for being used in the Bonus and
Promotion policies
Configure Bonus Policies and apply them to different kinds of Service Plans
A
Configure different kinds of Promotions, identify their differences and apply for them
through the mBOSS GUI
N
Describe the operation of the OSS Tools related to pay delay monitoring
Configure rules for automated actions from the OSS Tools D
Course Content:
mBOSS Overview Accounting

o mBOSS Introduction o Accounting Introduction
o
o
mBOSS Features
mBOSS and the mSwitch Platform
o
o
Usage Summary
Charge N
o mBOSS Subsystems o Invoice
o mBOSS Server’s Modules
Billing Process Overview
o
o
Write Off
Accounting Summary
G
o
o
Basic Concepts
Billing Process Introduction
Bonus and Promotions
o Introduction N
o Billing Flow Examples o Bonus Policies
Initial BPM Configuration o Promotions
o Basic Concepts o Time/Zone Discount
o Initial Billing Configuration o Time/Usage Discount
o Basic Billing Configuration o Callee Discount
CDR Pricing o Limited Flat Rate
o CDR Introduction o Gift Package
o CDR Generation o Multi-service Bundle
o iCS-P CDR Configuration Subscriber Status Management
o PSC-Prepaid Service Center o Deposit Monitor
o AC-Accounting Center o Balance Notify
o Pricing
o Price Plan Advanced Configuration
o CDR Management
o CDR Related OSS Tools
55

Module: Dual Homing and Geographical Redundancy
MODULE DETAILS
I Duration: 1 Day
P Students will learn

Class Size
T Identify how load sharing protection (Dual Homing) is implemented in the

mSwitch platform Delivery Method: Instructor-led
Identify existing Dual Homing applications inside the mSwitch Platform, their
V benefits and requirements
Identify the main concepts related to an iCS-P C5 and C4 Dual Homing scenario
Identify the Network Elements involved in an iCS-P C4 and C5 Dual Homing

Hands-On: 30%
configuration and their interactions in a switchover
UTStarcom or
Configure the different elements and parameters related to a C4 and C5 Dual Location:
Customer site
Homing scenario
B Identify GR mechanisms in the TS elements Training Material: English
Configure VIP related parameters in an SLR and iCS-P
R Identify the possible TS GR scenarios available in the mSwitch platform
Identify the possible iCS-P Dual Homing statuses, how iCS-P enters into each
O status, and how it operates while in each status

Identify and navigate available Dual Homing status windows in the SNMS
A Identify and use the Dual Homing control commands available through the
SNMS interface
D Content
B DH Introduction
o Dual Homing Introduction
o C4/C5 Dual Homing Solution
A o iCS-P and TS Dual Homing Solution
o mBOSS and SNMS Dual Homing Solution
N C5 Dual Homing
o iCS-P C5 Dual Homing Introduction
D o C5 Dual Homing Configuration
C4 Dual Homing
o iCS-P C4 Dual Homing Introduction
o C4 Dual Homing Configuration
TS Dual Homing
o TS GR Introduction
VIP Protection
N o
o
o
VIP Configuration
VIP Cache synchronization
G o
o
TS GR Scenarios
DH Status and Operation
56

Module: Hardware Protection Schemes
MODULE DETAILS
Students will learn
Identify the different types of board protection existing in the mSwitch platform
Duration: 1 Day
I
Identify how the different types of board protection types are applied Class Size
Configure the three main board protection schemes in mSwitch
CPU 1+1 Dynamic Protection
P
Protection for SDH/OC3 RTM Boards
Platform Inherent Protections Course Level: Intermediate
T
Identify the need for chassis high availability (HA) compared to other kind of
protections
Identify the hardware (HW) requirements for setting up a Chassis HA protection
Hands-On: 40% V
Configure Chassis HA protection in an mSwitch network element (NE) UTStarcom or
Location:
Customer site

Content
Boards Protection
B
o
o
Board Protection in mSwitch Systems
CPU 1+1 Dynamic Protection
R
o
o
SDH Protection in mSwitch Systems
SDH Configuration in SNMS O
o 1+1 Fixed Protection
o N+1 Fixed Protection A
o Platform Inherent Protections
Chassis HA
o mSwitch Chassis HA Introduction
D
o
o
Architecture
IP Addresses
B
o
o
Configuration
Status and Control A
N
D
Module: Local Number Portability
MODULE DETAILS
Students will learn
Identify Non-IN Local Number Portability concept and its application in an Duration: 1 Day N
mSwitch network
How to configure the possible Non-IN LNP scenarios in the mSwitch Platform
Analyze the Non-IN LNP call flows to/from the PSTN
Class Size
(Students): Min 6, Max 10 G
Identify Local Number Portability as an IN service provided by the Feature Server
and the SLR subsystems in an mSwitch implementation
Delivery Method: Instructor-led N
How to configure and provision IN LNP in the mSwitch platform Course Level: Intermediate
Analyze IN LNP call flows using our IN service
Hands-On: 30%
Content
Non-IN LNP Overview UTStarcom or
Location:
Unified CFU Prefix Solution Customer site
Unified CFU Number Solution
mSwitch to non-Ported-out Prefix Calls Training Material: English
IN LNP Overview
IN LNP Configuration
IN LNP Flows
57

Module: Lawful Intercept Solution MODULE DETAILS
I Students will learn
Identify the Lawful Intercept Application, its components and interaction with other
Duration:
Class Size
1 Day.
mSwitch sub-systems Min 6, Max 10

P How to install and configure the Lawful Intercept components
How to operate and maintain the Lawful Intercept application
(Students):
T Content Course Level: Intermediate
V Lawful Intercept Overview

o Lawful Intercept Introduction
Hands-On: 30%
o Lawful Intercept Architecture UTStarcom or
o Lawful Intercept Components Location:
Customer site
o Lawful Intercept Call Flows
Lawful Intercept Admin Server/Event Server, Installation, and Configuration Training Material: English
B Lawful Intercept Gateway, Hardware Components, and Configuration
Lawful Intercept Provisioning and Monitoring Operations Language: English or Spanish
R Lawful Intercept Maintenance
O
A
D
B
Module: Intelligent Network MODULE DETAILS
A
Students will learn
N Identify the iCS-P as an SFP in an Intelligent Network environment
Duration: 2 days
Configure the iCS-P’s CPA (Common protocol Adapter) and IN triggers for Class Size
D enabling INAP/CAP with external SCP devices (through CPS2100) (Students): Min 6, Max 10
Identify the CPS2100 as the Intelligent Network Stack builder device for Delivery Method: Instructor-led
mSwitch elements
Configure the CPS2100 for enabling the communication with external SS7 IN Course Level: Intermediate
devices
Identify the FS+SE/TSFS+CPS2200 as the SCP solution inside the mSwitch Hands-On: 40%
N platform
Configure FS and SE for interworking with external SS7 IN devices
Location:
UTStarcom or
Identify the CPS2200 as the server based Common Protocol Stack Builder for
G mSwitch subsystems
Configure CPS2200 for enabling the communication with external SS7 IN Training Material:
Customer site
English
N devices
Identify some of the Services provided by the mSwitch SCP solution (FS+SE, Language: English or Spanish
TSFS+CPS2200) and their call flows
Content
Intelligent Network Introduction
CPS2100 Hardware and Configuration
iCS-P IN related configuration
FS/TSFS Configuration and Implementation
SE Overview and Configuration
CPS2200 Overview and Configuration
IN Services in FS/TSFS
IN Call Flows in mSwitch
58

Module: CENTREX and iOperator MODULE DETAILS
Students will learn Duration: 1 Day
Identify important concepts related to Centrex
Configure mSwitch parameters for Centrex Class Size
I
Min 6, Max 10
Configure Subscriber parameters for Centrex
Describe the role of iOperator2000 and NbrEditor
(Students):
P
Identify network elements used to implement iOperator
Identify the functions of iOperator2000 and NbrEditor
Identify important requirements associated with initial configuration of iOperator and
Course Level: Intermediate T
the NbrEditor
Identify important concepts and requirements associated with iOperator2000
Hands-On: 40% V
functions, maintenance, troubleshooting UTStarcom or
Identify how Centrex can be configured through the ESS interface Location:
Customer site

Content
B
Centrex Concepts
mSwitch Parameter Configuration for Centrex
Subscriber Parameter Configuration for Centrex
R
iOperator2000
o Overview
O
o
o
Access
Functions A
Number Editor
o Overview D
o Access
o Functions
Maintenance and Troubleshooting iOperator2000
B
A
N
Module: ESS MODULE DETAILS D
Students will learn Duration: 4 Hrs.
Describe ESS and its functions
Identify the elements that comprise the ESS architecture and how they are used Class Size Min 6, Max 10
to provide services to end users (Students):
Describe the ESS Manager tool and its functions and configuration
Describe the ESS Portal and its functions and configuration Delivery Method: Instructor-led N
Intermediate
Content
ESS Introduction
Course Level:
Hands-On: 30%
G
ESS Architecture
ESS Manager Operation
Location:
UTStarcom or N
o Enterprise Configuration Customer site
o Resources assignment
o Centrex Configuration Training Material: English
o Conferencing Configuration
ESS Portal Operation Language: English or Spanish
o Employee Management
o Meeting Room Management
o Centrex Configuration
o Conferencing Configuration
59

Module: CSS
MODULE DETAILS
Students will learn
I Describe CSS and its functions
Duration: 4 Hrs.
Identify the elements that comprise the CSS architecture and how they are used Class Size
P to provide services to end users
Describe the CSS Admin tool and its functions and configuration

T Describe the CSS Customer Portal and its functions and configuration

Content
V CSS Introduction Hands-On: 30%
o CSS Introduction
o CSS Architecture UTStarcom or
CSS Administration Location:
Customer site
o CSS Admin Tool Introduction
B o CSS Administration Tool
CSS Admin User Administration
News Management Language: English or Spanish

R Vote Management
Message Management
O Logo Management
Function Customization
A CSS Operation
Dispatch Configuration (Server Configuration)
D o
o
Introduction
Main Window
Self Service Menu
B o
Service Query Menu
Service Order Menu
A Deposit Card Menu
User Profile Menu
N
D
Module: PHS Application MODULE DETAILS
PHS hardware and its installation requirements
N How to configure PHS equipment
mSwitch configuration for PHS application
Class Size
G PHS Handset programming and subscriber provisioning

Basic PHS application troubleshooting and monitoring

N Content
Hands-On: 50%
PHS Application Overview
CSC Hardware
CS Hardware UTStarcom or
Location:
Netman® 2020/SNMS/mBOSS Introduction Customer site
CSC Configuration
CS Configuration
mSwitch PHS Configuration
PHS Phones & Subscriber Management
PHS Service Monitoring & Troubleshooting
60

Module: FMC MODULE DETAILS
Identify FMC components Class Size
I
Min 6, Max 10
Identify the way FMC and GSM network components interact
Configure FMC Components
(Students):
P
Do FMC Services Provisioning
Identify call flows
Course Level: Advanced T
Content
Hands-On: 40% V
GSM Overview UTStarcom or
Location:
o GSM Architecture Customer site
o Mobile Signaling Overview
FMC Overview Training Material: English
o Introduction
B
o FMC Solutions
o Architecture and Components
Call Flow examples
R
FMC Subsystems configuration
o HLRA/VLRA/SAU
O
o
o
FS/SE
iCS-P and SRL A
FMC Services Provisioning
o Dual Attachment D
Call Flow
B
A
N
D
N
G
N
61

I 8250 PCMS
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
62

8250 Personal Communications Management System
Courses I
P
Table of Contents: T
V
8250 PCMS OVERVIEW ......................................................................................................... 64
8250 PCMS ADMINISTRATION.............................................................................................. 65
8250 PCMS SYSTEM MAINTENANCE, DIAGNOSTICS, AND DISASTER RECOVERY ...... 66 B
R
O
A
D
B
A
N
D
N
G
N
63

I 8250 PCMS Overview
P YOU WILL LEARN
T Course Objectives: This is an introductory course
V Upon successful completion of this course you will be able to:
Identify main features and applications of the 8250 PCMS system
basic but meaningful
Identify the core components of an 8250 PCMS solution, their functions and UTStarcom 8250 PCMS
relationship Solution
Identify protocols used and flows in the 8250 PCMS system between its
B components
R
Who Should Attend?
O
A Target audience for this course includes field and system engineers,
administrators, and provisionary personnel responsible for supporting and/or
D selling the 8250 PCMS Solution. COURSE DETAILS
Duration: 4 Hrs.
B Course Prerequisites: Class Size Min 6, Max 30
A General telecom technology knowledge and intermediate networking knowledge
(Students):
Delivery Method: Web-based
N Introductory
Course Level:
D Hands-On: Lecture
Course Content:
Location: Web-based
Technology Overview
o Messaging, SIP
N System Overview Language: English
G o 8250 PCMS components and

their functions (MMU & MSU)
N Network Interfaces and Interoperability
Redundancy
Platform and user features
Call flows
64

8250 PCMS Administration
Course Objectives: YOU WILL LEARN
How to implement, configure,
I
Identify PCMS benefits, architecture, configurations, applications, and features and administratively
troubleshoot the UTStarcom
P
Identify hardware/software installation and system test requirements, install
standalone application, and login/create a new administrator profile PCMS system voice, fax, and
email messaging in a Telco/SIP
T
Set class-of-service (COS) parameters and permissions to meet specified
requirements; create a subscriber profile and setup a mailbox for the user with
environment V
a telephone user interface (TUI); use the TUI to add a PSTN phone entry to
subscribers address book
Configure parameters such as company, division, send user groups (SUGs),
auto attendant (AA), and message on demand (MOD) features, pager
template, time zones, distribution lists, VPIM (Voice Protocol for Internet Mail),
B
and SMDI (Simple Message Delivery Interface) to meet specified requirements R
Generate, verify, and interpret subscriber and administrator reports; alter report
generation schedules; and use system configuration buttons to add and/or
COURSE DETAILS O
change system parameter settings, or gather information as prescribed
Access and interpret system status information used to perform limited Duration: 5 Days A
troubleshooting Class Size
(Students): Min 6, Max 10 D
Who Should Attend? Delivery Method: Instructor-led B
Target audience for this course includes field and system engineers,
A
Hands-On: 60%
administrators and provisionary personnel responsible for supporting and/or
selling unified messaging systems such as the 8250 PCMS. UTStarcom or
N
Location:
Customer site D
Course Prerequisites: Training Material: English
Before attending this course, students should be familiar with common features and Language: English
functions of personal communication or unified communications systems. General
knowledge of the desktop operating system and UNIX® command lines is also helpful. Training solutions representative. N
G
Course Content:
N
System Overview Company and SUG Conf.
System Setup Auto Attendant and Message on Demand Configuration
Class of Service Mailbox Configuration
Configuration Configuring Other System Options
Reports and System Status
65

8250 PCMS System Maintenance, Diagnostics, and Disaster Recovery
I YOU WILL LEARN
P Course Objectives: How to install, connect, and
maintain hardware components
T Upon successful completion of this course you will be able to: of the 8250 PCMS platform
Identify and install hardware used to build an 8250 PCMS environment
V Wire and interconnect 8250 PCMS system components and install and How to diagnose and
configure MMU and MSU applications troubleshoot various alarm
Identify and manage key system and application files within the UNIX® file conditions within the 8250 PCMS
system hardware and software
B Deploy and utilize diagnostic and troubleshooting tools to analyze the
overall health and functionality of the 8250 PCMS
Guidelines for planning,
managing, and performing 8250
R Identify and analyze various log files as part of the troubleshooting and PCMS disaster recovery
optimization process
O Deploy and utilize system monitoring tools provided by UTStarcom
procedures
A Identify best practices and guidelines for planning, managing, and

performing 8250 PCMS disaster recovery procedures
COURSE DETAILS
D Perform a database backup and recovery of the 8250 PCMS message
stores and specific configuration files Duration: 4 Days
B Who Should Attend? Class Size Min 6, Max 10
(Students):
A Delivery Method: Instructor-led
N network administrators, and the technicians and managers responsible for
installing, configuring, and managing the 8250 PCMS platform.
D Hands-On: 60%

UTStarcom or
Customer site
Before attending this course you should have successfully completed the
UTStarcom 8250 PCMS Administration course. A general knowledge of the UNIX®
N operating system and TCP/IP networking concepts is also required. Language: English
G * Verify for available releases with a

N Course Content:
Hardware Identification and Installation Diagnostic Troubleshooting Tools
MMU Software Installation and Initial Configuration System Monitoring
MSU Software Installation and Initial Configuration Disaster Recovery
UNIX File System Management Wiring and Interconnectivity
66

I
P
T
V
B
R
O
A
D
B
A
N
D
N
G
N
67

I Implicity™ IP Messaging Solution Courses
P
Table of Contents:
T
V IMPLICITY™ IP MESSAGING SOLUTION OVERVIEW (WEB BASED) ............................... 69
IMPLICITY™ IP MESSAGING SOLUTION OPERATIONS & MAINTENANCE ..................... 70
IMPLICITY™ IP MESSAGING SOLUTION PROVISIONING.................................................. 71
B
R
O
A
D
B
A
N Implicity Overview
(Web-based)
Implicity Operation
and Maintenance
Implicity Provisioning
D 4 Hrs. 3 Days 5 Days
N
G
N
68

Implicity™ IP Messaging Solution Overview (web based)
Course Objectives: YOU WILL LEARN I
Upon successful completion of this course you will be able to: This is an introductory course
P
Identify main features and applications of the Implicity system
Identify the core components of an Implicity solution, their functions and
T
relationship
Identify protocols used and flows in the Implicity system between its
UTStarcom Implicity Solution
V
components
Identify local and geographical redundancy options utilizing VERITAS
B
Who Should Attend?
R
administrators, and provisionary personnel responsible for supporting and/or
O
COURSE DETAILS
selling the IP messaging solution such as Implicity.
Duration: 4 Hrs.
A
D
Course Prerequisites: Delivery Method: Web-based B
Course Level: Introductory A
General telecom technology knowledge, an intermediate networking knowledge and a
basic telephone networks technology knowledge is desired
Hands-On: Lecture
N
Location: Web-based
D
Language: English

Training solutions representative. N
Course Content: G
Concepts related to
messaging, SIP, and Veritas
Implicity 8.0 components and their
functions
Network Interfaces and
Interoperability N
as they apply to Implicity 8.0 Site and geographic redundancy
applications CDR Server
Media Server Unit (MSU) Platform and user features
Directory Server (LDAP) Call flows
Messaging Server (IMAP)
IMAP Proxy Server (MMP)
Notification Server
Codec Conversion Server
(CCS)
69

Implicity™ IP Messaging Solution Operations & Maintenance
I YOU WILL LEARN
P Course Objectives: This is an introductory course
intended to provide you with
T Upon successful completion of this course you will be able to: the basic knowledge about how
Maintain the Implicity Solution to operate and maintain the IP
V Manage & Monitor Services & Operations of each Implicity Element messaging solution (Implicity)
Manage Fail-over mechanisms deployed with Implicity
Indentify Procedures for Backup of Critical Data
Complete Log & Alarm Maintenance
B Troubleshoot Implicity elements and VERITAS
R
Who Should Attend?
O
A Target audience for this course includes field and system engineers, COURSE DETAILS
administrators, and provisionary personnel responsible for operating and
Duration: 4 Days
D maintaining the IP messaging solution such as Implicity.
B (Students):
Course Prerequisites: Delivery Method: Instructor-led
A Intermediate
Course Level:
N General telecom technology knowledge, an intermediate networking knowledge, a Hands-On: 50%
basic telephone networks technology knowledge is desired, UNIX® Experience
D recommended and Implicity IP messaging solution Overview course
Location:
UTStarcom or
Customer site
Language: English
G Course Content:
N VERITAS Concepts Operations & Maintenance System Status

Clusters Services Management Log Maintenance
Service Groups Server and Services Operation Troubleshooting
Resources Fail Over Mechanisms
Console System Monitoring
Backup Functions
Process Monitor (mon)
70

Implicity™ IP Messaging Solution Provisioning
YOU WILL LEARN I
Course Objectives: How to provision System
Settings, create Auto- P
Overview of the Implicity Solution Attendants and Mailboxes as
well as the Telephone User T
Provision System Settings (COS, Companies, Divisions, Roles)
Configure Subscriber Mailbox options
Interface (TUI)
V
Create Auto-Attendants
Learn the Telephone User Interface (TUI)
Who Should Attend? B

R
administrators, and provisionary personnel responsible for Provisioning activity
in the IP messaging solution such as Implicity.
O
COURSE DETAILS A
Course Prerequisites: Duration: 4 Days
D
General Telecom Technology knowledge, an intermediate networking knowledge, a
basic telephone networks technology knowledge is desired and Implicity IP messaging
(Students): B
solution Overview course
Introductory
A
Course Level:
Hands-On: 50%
N
Course Content: Location:
UTStarcom or D
Customer site
Technology Overview Training Material: English
System Architecture
Language: English
Provisioning Subscriber Options
Auto Attendant * Verify for available releases with a
N
Telephone User Interface (TUI)
G
N
71

I AccessGuard 500™ System Courses
P
T Table of Contents:
V
ACCESSGUARD 500™ SYSTEM OVERVIEW (WEB BASED) ............................................. 73
B
R
O
A
D
B
A
N
D
N TM
G
N
Access Guard 500
System Overview
(Web-based)
1 Hr
72

AccessGuard 500™ System Overview (web based)
Course Objectives: YOU WILL LEARN
I
Upon successful completion of this course you will be able to: This is an introductory course
P
T
Describe the benefits of the AccessGuard 500 to our customers.
Describe the product features.
UTStarcom AccessGuard 500
V
Describe the management features. System
Describe the operational functions.
Describe the management functions.
Provide a hardware description.
B
Identify the system interfaces. R
Identify and discuss supported transaction protocols.
O
COURSE DETAILS A
Who Should Attend?
Duration: 1 Hr. D
Target audience for this course includes sales, support, field and systems
engineers, as well as administrators responsible for supporting and/or selling
B
the AccessGuard 500 System. Delivery Method: Web-based
A
Course Prerequisites: Hands-On: Lecture

N
Location: Web-based
D
General telecom technology knowledge is desired.
Language: English

N
Course Content: G
A product description N
Benefits of the AccessGuard 500
Features of the AccessGuard 500
Operational and Management functions
Hardware components, interfaces and supported
transaction protocols
For additional information about AccessGuard 500™ courses please contact us at training@utstar.com
73

Global Locations
NORTH AMERICA CHINA
UTStarcom Inc. UTStarcom (China) Ltd.
Corporate Headquarters 10F, Tower E2, The Towers, Oriental Plaza
1275 Harbor Bay Parkway No. 1 East Chang An Ave.,
Alameda, CA 94502 USA Dong Cheng district, Beijing, China
Phone: +1 (510) 864-8800 Post code: 100738
Phone: +86 (10) 8520-5588
UT Personal Communications HQ
555 Wireless Blvd. UTStarcom Telecom CO., Ltd.
Hauppauge, NY 11788 USA No. 368 Liuhe Road, Hi-Tech Industry
Phone: +1 (631) 233-3300 Development Zone
Binjiang, Hangzhou 310053, PRC
UTStarcom Inc. Phone: +86 (571) 88862342
3800 Golf Road
Rolling Meadows, IL 60008 USA UTStarcom (China), Ltd.
Phone: +1 (847) 631-9000 R&D Center 3rd Floor Legend Building,
High-Tech Industry Park,
UTStarcom Inc. Nanshan Shenzhen 518057, P.R. China
Richmond, BC Phone: +86 (755) 2695-2899
4600 Jacombs Road
Richmond, BC V6V 3B1 Canada INDIA
Phone: +1 (604) 276-0055
UTStarcom Inc.
EUROPE, MIDDLE EAST, 805 Signature Towers II, South City I
AFRICA (EMEA) Gurgaon, Haryana 122001, India
Phone: +91 124 4166100
UTStarcom France
143 143 bis Avenue de Verdun 92130 JAPAN
Issy les Moulineaux, France
Phone: +33 1 7095 1100 UTStarcom Inc.
Shiba-Koen Tower 9F/10F2-11-1,
UTStarcom Ireland Ltd. Shiba-koen, Minato-ku Tokyo 105-0011, Japan
Block 17 Joyce Way Phone: +81-3-6430-8600
Park West Business Park Nangor Road
Dublin 12, Ireland ASIA PACIFIC (APAC)
Service Phone: +353 (1) 629-7777
UTStarcom Inc.
CARIBBEAN AND 18/F Cambridge House
LATIN AMERICA (CALA) Tai Koo Place, 979
King’s Road Island East, Hong Kong
UTStarcom Inc.
Phone: +852 2500-0600
1550 Sawgrass Corp. Parkway Ste 100
Sunrise, Florida 33323 USA
Phone: (954) 745-3700 Worldwide Training Locations
UTStarcom Inc, UTStarcom Inc, UTStarcom Inc, UTStarcom Inc,

Rolling Meadows, IL México City Ireland No. 368 Liuhe Road,
3800 Golf Road Monte Pelvoux #120 Block 17 Joyce Way Hi-Tech Industry Development
Rolling Meadows, IL 60008 Col. Lomas de Chapultepec Park West Business Park Zone
Phone: +1 (847) 631-9000 México City, DF 11000, México Nangor Road, Dublin 12, Ireland Binjiang, Hangzhou 310053, PRC
Phone: +52 (55) 5201-7600 Phone: +353 (1) 629-7777 Phone: +86 (571) 88862342
74

Global Locations
Training Locations
Please note the information contained herein is intended for informational purposes only. Since products described above may
require certain operating conditions and/or the information may contain forward looking statements, this document should not be
interpreted to be a commitment on the part of UTStarcom. Also, because UTStarcom must respond to changing market conditions,
the specifications are subject to change without notice. UTStarcom makes no warranties, expressed or implied, on the information
contained in this document.
About UTStarcom, Inc.

UTStarcom is a global leader in IP-based, end-to-end networking solutions and international service and support. The company sells
its broadband, wireless, and handset solutions to operators in both emerging and established telecommunications markets around
the world. UTStarcom enables its customers to rapidly deploy revenue-generating access services using their existing infrastructure,
while providing a migration path to cost-efficient, end-to-end IP networks. Founded in 1991 and headquartered in Alameda,
California, the company has research and design operations in the United States, China, Korea, and India. UTStarcom is a
FORTUNE 1000 company. For more information about UTStarcom, visit the company’s Web site at www.utstar.com
<http://www.utstar.com/>.
Copyright © 2008 UTStarcom, Inc. All Rights Reserved. UTStarcom, the UStarcom logo and A Better World of Communication,
NetRing, mSwitch and RollingStream are registered trademarks of UTStarcom, Inc., and its subsidiaries. All other trademarks are the
property of their respective owners.
75

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UTStarcom Training Courses Catalog

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Technical Training

8250 Personal Communications Management System Courses 63

Implicity™ IP Messaging Solution Courses 68

AccessGuard 500™ System Courses 72

© 2008 UTStarcom Incorporated. All rights reserved.

ONLINE: www.utstar.com/Training | training@utstar.com

Learning Solutions from UTStarcom

ONLINE: www.utstar.com/Training | training@utstar.com

Available courses are aligned with the solutions portfolio.

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

A Who Should Attend? Delivery Method: Instructor-led

A working knowledge of data networking and telecommunications Training Material: English

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

Course Content: Training Material: English

ONLINE: www.utstar.com/Training | training@utstar.com

R View and clear MS component alarms Managing the TS processes from

the Media Station and backend servers UTStarcom or

Training Material: English

N Course Prerequisites: Language: English

G System Introduction & Architecture Course

ONLINE: www.utstar.com/Training | training@utstar.com

Continue on next page . . .

ONLINE: www.utstar.com/Training | training@utstar.com

N Use HTML/CSS/JavaScript/PHP to customize EPG pages

Continue on next page . . .

ONLINE: www.utstar.com/Training | training@utstar.com

Web browser knowledge

Continue on next page . . .

ONLINE: www.utstar.com/Training | training@utstar.com

I Course Content (continued):

V BPM Add Billing Parameters

O Creating Programs, Channels and Metadata

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

NetRing® Optical Transport System (MSTP)

ONLINE: www.utstar.com/Training | training@utstar.com

IAN8K B1000 MSAP OVERVIEW ........................................................................................... 20 B

ONLINE: www.utstar.com/Training | training@utstar.com

P YOU WILL LEARN

D Course Prerequisites: Course Level: Introductory

System Description Scenarios

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

N Installation and Configuration Course. * Verify for available releases with a

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

N Who Should Attend?

managing an iAN8K B1000 IPDSLAM system. Hands-On: 50%

N * Verify for available releases with a

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

ONLINE: www.utstar.com/Training | training@utstar.com

Training Material: English N

ONLINE: www.utstar.com/Training | training@utstar.com

B Configure UTStarcom GEPON service applications

Course Level: Introductory

Training Material: English

N PON Technology Fundamentals Service Provisioning