last Saturday I was using my computer, suddenly stop working, so I decided to call for someone who gave a solution, I called you to send me a person to fix my computer. My computer is ASUS that I took from your Company the last years, I hope that you make a good decision about it the way that treated me was excellent, the computer was runnig well but I don´t know why stop it. After waiting for half an hour, we were tried to fix the computer to continou working, but none of you didn´t come. however, two hours later he came when I fixed it. I demand the return of my money or I desire another new computer with 5 years of guarantee. I will let know your boss about this fact if you fail me again.