CONTENTS

Page
1 INTRODUCTION 1

2 OVERVIEW OF THE CHET MODULE AND 2

STRUCTURE OF CHET VISITS
3 COURSE OBJECTIVES 3

4 GUIDE FOR VISITS TO HEALTHCARE 4

FACILITIES
5 GUIDE FOR VISITS TO COMMUNITY 5
RESOURCES / INSTITUTIONS
6 TIPS: GETTING THE BEST OF YOUR VISITS 6

7 MAINTAINING DISCIPLINE AND 7

PROFESSIONALISM

Appendices
A Who & How To Contact Academic Staff 9
B Schedule of CHET Visits 10
C List of Healthcare Facilities for CHET Visits 11
D Guide For Preparation Of Visit Report 15
E Post-visit Meetings & How to Prepare Your 17
Presentation?
F CHET Visit Assessment Form 18
G Learning Resources 19

Any absence due to sickness or any unforeseen circumstances must be

notified to the course coordinators as soon as possible and
must be supported by suitable documentation e.g. sick certification.

0
Clinical & Health Exposure and Training, CUCMS
 1 - INTRODUCTORY NOTE FROM THE COURSE COMMITTEE

Assalamualaikum and greetings,

On behalf of the teaching faculty of this course, we warmly welcome you to this
exciting course.

This module is based on current concepts of “early practical experience” or

“early clinical exposure” for medical undergraduates. The norm for the past
century has been for medical students to learn theory for two to three years
before seeing it applied in practice. However, in this module you are actually
being given opportunities to experience learning in clinical and community
settings at the very beginning of your medical studies. It is indeed an important
starting point to your long journey as a healthcare professional.

The module’s main objective is to develop the desired knowledge, skills and
attitude of an undergraduate healthcare professional, in readiness for further
learning of medical and clinical sciences. You will be exposed to situations of
clinical and health practices in theory as well real practice. You will learn about
principles of clinical care, illness behavior, healthcare systems and health needs
of a population. It will make biomedical (such as Anatomy & Physiology) and
social sciences subjects that you learn in the University more relevant and
easier to learn. The knowledge and experiences gained from this module will
also provide firm insight and understanding of your roles and responsibilities as
a future doctor/pharmacist.

This handbook will provide you with further information on the field visits that you
are going to make and further tasks for the module. Your lecturers will try to
facilitate your learning process as much as possible, but the extent of learning
will definitely depend on your enthusiasm and efforts. Please do not hesitate to
contact us should you need further help and guidance.

We look forward to learning from you; as much as you learn form us.
All the best!

From the Course Committee of Clinical and Health Exposure & Training Course:

Course Coordinators: Associate Professor Dr Yong Rafidah Abdul Rahman

Ms Nur Sakinah Dzulkifly
Dr Ahmed Awil Adam

Members : Professor Abdul Latiff Mohamed

Professor Abu Bakar Abdul Majid

October 2007
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Clinical & Health Exposure and Training, CUCMS
 2 - OVERVIEW OF THE CHET COURSE AND STRUCTURE OF
CHET VISITS
Overview of CHET Module:
This course comprises of 21 weeks (42 sessions) of study period, during the first semester of
the Medical and Pharmacy undergraduate courses of CUCMS. The course begins with
theoretical discussions on topics that are pertinent to development of future doctors/
pharmacists. It will progress to visits to clinics, hospitals, related institutions as well as
community resources. In each of the visit sessions, students will be required to record their
experiences as well as reflect and learn from their observations. The experiences recorded
and lessons learned will be in discussed in own small-group sessions, presented to the class,
as well as be compiled in a learning portfolio.

The assessment of this course will be based on the following criteria as mentioned in your
course synopsis:

Item Method of assessment Mark allocation Notes

1 Attendance and 6% Attendance at all lectures / small
punctuality group sessions / field visits –
individual marks
2 Assessment/ feedback 14% Marks awarded based on group
from hosts/tutors performance

3 Visit Report (including task 50% Marks awarded based on group

identification, reflection performance
and presentation)
4 Initiative, teamwork and 15% Marks awarded based on group
organization skills performance
5 Assignment/other 15% Individual marks
assessment

CHET Visits:
CHET Visits comprise of about 7 visits for MBBS students and 4 visits for Pharmacy
Students. The sites are divided into two main categories: healthcare facilities and community
resources / institutions.

Places of Visit:
A . Healthcare facilities (Appendix C):

Primary Care: Government (Klinik Kesihatan) and Private (General Practice)
Clinics

Secondary / Tertiary Care: Private and Government Hospitals (wards and
specialist outpatient clinics)

Hospital Support Services: Laboratory, Imaging

Allied Healthcare Professionals: Dental Clinic / Veterinary clinic

Pharmacy : Retail (private & hospital), Industry, Research

B. Community Resources / Institutions (Appendix C):

Orphanages

Old-folks homes

Special Schools

Rehabilitation centres
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Clinical & Health Exposure and Training, CUCMS
 3 - THE COURSE OBJECTIVES

In summary, by the end of the CHET Module and visits, you should be able to:

Knowledge / Cognitive Learning Outcomes:

1. describe the Malaysian medical and health care system
2. describe the roles and responsibilities of physicians , pharmacists
other members of the health-care team
3. explain patient expectations in clinical situations.
4. explain problems faced by medical practitioners in clinical settings
5. explain concepts of quality in delivery of health care

Skills / Psychomotor Learning Outcomes:

1. demonstrate basic skills in healthcare professional communication
and interaction
2. perform basic skills needed for self-directed and life-long learning
(such as searching for information)
3. correlate observations from clinical situations with the knowledge of
normal and abnormal structure & function of the human body

Attitude / Affective Learning Outcomes:

1. develop understanding of personal attributes expected of health-care
professionals
2. demonstrate acceptance of future challenges and responsibilities of
being a member of a noble profession
3. demonstrate teamwork ability in making successful visits,
presentations and reports

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Clinical & Health Exposure and Training, CUCMS
 4 - GUIDE FOR VISITS TO HEALTHCARE FACILITIES

Being a first year student, we do not expect you to perform consultations with
patients or make diagnosis. You are there to observe and get a first hand
experience of what being a health practitioner is all about. You will be guided by
visit tasks that you have worked on as well as other guidelines and points to
observe during your visits.

How to achieve the above objectives?

1. Before the visit, you would have developed your own questions and tasks
to complete during the visits. Try as far as possible to find the answers
to your own questions, as these need to be primarily reflected in your
report later.

2. Observe the doctors, nurses, as well as other healthcare team members

during the visit and make notes of the daily routines of their work. Also,
note down interesting events or issues that may be present at the site you
visit.

3. Observe and make notes of patient check-ups, investigations done

during laboratory visits, radiology departments, medications, or procedures
at the pharmacies etc. These observations can be part of the materials of
your visit report. These notes might be very useful for you too, as you
progress to higher semesters.

4. If permissible, observe and learn how to use basic tools with guidance
from attending supervisor/doctor. However, unless with permission and
under supervision, you are not allowed to participate in clinic’s activities
such as taking patients’ blood pressures or help in the patient medical
history taking.

5. Whenever possible, ask as many questions as you can and learn about
the place that you visit. Try to maximise this opportunity for both medical
and pharmacy students to learn and understand about the professional
work other members of the healthcare team as well as how to complement
each other.

6. Prepare and actively participate in discussion sessions with the lecturers

/ supervisors after each visit. Participate and exchange information during
class presentations.

7. Reflect upon interesting observations and experiences (both good and

bad) and develop learning issues for you to share with peers as well as to
ponder during coming years.
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Clinical & Health Exposure and Training, CUCMS
 5 - GUIDE FOR VISITS TO COMMUNITY RESOURCES

What are Community Resources?

Community resources are non-medical organizations that provide services or

care (preventive & rehabilitative), to assist with patients’ health & well-being
(mentally & physically). Visits to these institutions will definitely be an interesting
experience for you. As CUCMS’ motto is “Nurturing the Passion to Care”, it is
hoped that these visits will help develop and nurture you into a caring and
empathetic healthcare professional.

You will see different health problems during your visits to the various
community resources. Take this opportunity to get to know the residents of
these institutions well. You may ask questions but try not to be rude or
insensitive. Some of the residences are in special care, and they may need
extra care when dealing with them. List of community resources that you will
visit are given Appendix C.

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Clinical & Health Exposure and Training, CUCMS
 6 – TIPS: GETTING THE BEST OF YOUR CHET VISITS
The visits are indeed short and you would have already a list of queries to be answered within
limited time. However, if you find yourself being bored, there are many opportunities for
learning as well as self and professional development during CHET. Some of them are:

6.1 - Learning Communication Skills

It is important to learn good communication skills. Use the visits as opportunity to observe the
communication skills being practised by practising doctors/healthcare staff. Try to observe the
verbal as well as the non–verbal skills that they utilise. Observe the rapport that they have
built with patients who have come to see them. Furthermore, observe how the
communicative tasks in a consultation are being done i.e. from initiating the consultation, to
taking history & exploring patients’ problems, sharing and explaining information, negotiating
and agreeing management of problem/s and last but not least how each consultation is being
closed.

The healthcare professionals might be working in busy practices. Try to understand the
difficulties to communicate effectively when time is a constraint.

6.2 - Learning Clinical and Management Skills

In the consultation room

In certain circumstances, you will probably have the chance to closely observe the healthcare
staff at work (especially in out-patient clinics). The breadth of clinical and administrative
problems faced daily by the staff will give you a good idea of the work and responsibilities of
the healthcare staff. The ability of the staff to educate patients from diverse social and
educational background will again remind you about the importance of good communication
skills.

In an attempt to continually keep you actively involved during or between consultations, your
healthcare staff/doctor may:

Ask questions

Show / teach using medical records, lab reports, x-rays, etc.

Other Opportunities
During the visits, you will have the opportunity to be introduced to few skills. Where possible,
ask the health staff/doctor/supervisor for guidance. Look for opportunities to learn to how use
basic equipment like thermometer, spyhgmanometer and other tools.

In the waiting area and reception counter:

You will be able to observe the process of registration of patients, how the medical records
are maintained.

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Clinical & Health Exposure and Training, CUCMS
 7 - MAINTAINING DISCIPLINE AND PROFESSIONALISM

7.1 – Professionalism

As a medical/pharmacy student, you are a ‘doctor/pharmacist-to-be’ and thus,

you are expected to demonstrate behaviours and mannerisms that are expected
of future doctors/pharmacists. You are expected to:
• treat people whom you meet with friendliness, respect, courtesy as well as
confidence. Always remember at least to acknowledge them non-verbally and
smile.
• display your Student Identity Card at all times. It identifies who you are and
will ease your progress with staff and patients.
• wear your white lab coats during visits to healthcare facilities and
laboratories.
• make sure that you are properly dressed for the visits. All students must
abide by the CUCMS dress code. Both male students and female students
must be dressed in formal attires. T-shirts and jeans are not allowed. For the
women, please ensure that you do not wear blouses that are sleeveless or
have low necklines. Skirts must be below knee length. Do use formal shoes
and avoid slippers or casual sandals.

7.2 - Attendance and Punctuality

The course coordinators have made the extensive arrangements for your visits.
Thus, please do not be absent and be punctual! If you know that you are going
to be absent or late, do inform the site supervisor/host by phone. The contact
numbers and addresses are listed in Appendix B. At the end of the visits, do
remember to politely request your host to complete the CHET Visit
Assessment Form as in Appendix F.

7.3 - Conduct and Mannerism

Upon arrival at the visit site, greet your host and introduce yourself properly.
Explain your visit objectives to them. Show good manners such as not talking
when the supervisor/ doctor is addressing the group, asking questions politely,
and thanking them after each visit.

If the doctor allows you to see him/her consult a patient, please maintain
confidentiality of the session. The patient will know that the session is to help
you to learn. Be aware of doctors’ as well as patients’ state of emotion. DO
NOT interrupt the doctor or patient while they are talking.

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Clinical & Health Exposure and Training, CUCMS
7.4 - Visit Arrangements And Your Safety

When learning in the community, it is important that you apply common sense to
avoid any problems.
• Be clear and consistent in arrangements that you make with your peers on
the visit venue. Plan your journey. Ask for directions before starting your
journey.
• Do not rearrange or visit another site without the permission of CHET
coordinators.
• Avoid lonely routes especially if travelling without being accompanied by
lecturers.
• It is always important that someone knows where you are and the time you
are expected back.
• Be alert and confident but without appearing arrogant.

7.5 – Other tasks during each visit

Apart form tasks describe above, we would seek your cooperation to request
you hosts to complete the “CHET Honorarium Claim Form” that has been
given to you.

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Clinical & Health Exposure and Training, CUCMS
 Appendix A

WHO AND HOW TO CONTACT THE ACADEMIC STAFF OF CUCMS?

Cyberjaya University College of Medical Sciences (CUCMS):

• Address: CUCMS, Unit. No.2, Street Mall 2, 63000 Cyberjaya,
Selangor Darul Ehsan
• Tel: 03- 8319 1010

Contact numbers of CUCMS CHET facilitators:

Name Contact no.
Prof Dr Shaharuddin Mohd 012-692 2534
Prof Dr Abdul Latiff Mohamed 012-314 5854
Prof Dr Abu Bakar Majid 013-209 4759
Prof Dr Abdul Rashid Abdul Rahman 012-989 2399
Assoc. Prof Dr Yong Rafidah Abdul Rahman 012-617 1963
Assoc. Prof Dr Mohd Ikram Mohd. Salleh 012-286 6266
Assoc. Prof Dr Ahmad Asmadi Yusof 012-321 1667
Assoc. Prof Dr Thuaibah Hashim 019-219 3680
Dr Ahmed Awil Adam 012-272 3174
Dr Eddy Yusuf 012-277 9817
Dr Sharifah Fauziah Hanim Syed Zain 012-260 7000
Ms Nur Sakinah Dzulkifly 019-241 2612
Mdm Suraya Abdul Razak 012-290 7606

Course Coordinators of CHET Module:

Assoc. Professor Dr Yong Rafidah Abdul Rahman 03-8319 3032
yongrafidah@cybermed.edu.my

Ms. Nur Sakinah Dzulkifly 03-8319 3027

sakinah@cybermed.edu.my

Dr Ahmed Awil Adam 03-8318 3554

ahmed@ cybermed.edu.my

Members of the CHET Course Committee:

Professor Dr Abdul Latiff Mohamed 03-8319 3006
latiff@cybermed.edu.my

Professor Dr Abu Bakar Abdul Majid 03-8319 1010

abubakar137@yahoo.com

Please do not hesitate to contact us for queries and concerns. Thank you.

9
Clinical & Health Exposure and Training, CUCMS
 Appendix B

Schedule of CHET Visits

to
Healthcare Facilities
&
Community Resource

(Please refer attached document)

10
Clinical & Health Exposure and Training, CUCMS

LIST OF HEALTHCARE FACILITIES FOR CHET VISITS
Government- Primary Care
(Enquiries:
Prof. Dr. Abu Bakar Abdul
Majid/ Assc Prof Dr Yong
Rafidah Abdul Rahman )
Private- Primary Care
(General Practitioner)
(Enquiries:
Assc Prof Dr Yong Rafidah
Abdul Rahman)
Government-
Hospital/Secondary Care
(Enquiries:
Prof Abd Latiff Mohamed)
Clinical & Health Exposure and Training, CUCMS
Appendix C
Poliklinik Komuniti Bukit Changgang,
Bukit Changgang, 42700 Banting, Selangor
Tel: 03-3149 1355
Contact Person: Dr. Zuzana bt Aman,Pegawai Perubatan
(Y/M)
Poliklinik Komuniti Dengkil
43800 Dengkil, Sepang Selangor
Tel: 03-8768 6355
Contact Person: Dr Fauziah Saidon, Pegawai Perubatan
(Y/M)
Pusat Rawatan Mesra (Dr. Rahaya Hassan & Rakan-
Rakan),
No. 26 Jalan 7/2, Sri Serdang,
43300 Seri Kembangan, Selangor
Tel: 03-89459485
Contact Person: Dr Rahaya Hassan (019-234 9485)
Klinik Dr Rohaya
Lot 1.20 Ground Floor, Medan Mara
Jalan Raja Laut, 50350 Kuala Lumpur
Tel: 603- 26920122
Contact Person: Dr Rohaya Masod (012- 3790 777)
Klinik Dr. Marisa & Rakan (note: 12-3 pm only)
No. 7 Jalan Mutiara 5,
Taman Mutiara, 43800 Dengkil
Tel/fax: 03-87687791
Contact Person: Dr Marisa Amilia Ismail
Hospital Universiti Kebangsaan Malaysia (HUKM)
Klinik Perubatan 1 (Unit Kardiologi)
Hospital Universiti Kebangsaan Malaysia
Jalan Yaacob Latiff
56000 Cheras, Kuala Lumpur
Contact Person: Dr Oteh Maskon
11
Private – Hospital Pakar An-Nur,
Hospital/Secondary Care No. 22 Medan Pusat Bandar 1, Seksyen 9
(Enquiries: 43650 Bandar Baru Bangi, Selangor.
A/Prof Dr Mohd Ikram Tel: 03-89466036
M.Salleh) Contact Person: Pn. Norsham Abu Bakar (019-220 7567)

Support Services 1 & 2 Jabatan Patologi Hospital Putrajaya

(Enquiries: Ground Floor, Hospital Putrajaya ,
Assc Prof Thuaibah Hashim Presint 7, 62250 Putrajaya
Tel: 03-83124200 (main line) / 03-83124467

Contact Person: Dr Asmiati Arbi (Pakar Patologi & Ketua

Jabatan)

Dental Surgeon Klinik Pergigian An-Nur

(Enquiries:
Prof Abd Latiff Mohamed)
No 18A, Medan Pusat Bandar 1
Seksyen 9, 43650 Bandar Baru Bangi, Selangor
Tel: 03-89266577
Contact Person:
Pn. Norsham Abu Bakar (019-220 7567)/
Dr Norhin Tamby Kadir

Hospital Pharmacy Pharmacy HUKM

(Enquiries: Hospital Universiti Kebangsaan Malaysia
Dr Eddy Yusuf Jalan Yaacob Latif
Bandar Tun Razak, 56000 Cheras
Tel: 603- 91733333 ext 5586 / 03-9170 2154
Contact person: Puan Michelle Tan Hwee Pheng (Pen
Pengurus Pharmacy)
(hptan@mail.hukm.ukm.my)

Jabatan Farmasi, Hospital Putrajaya

Pusat Pentadbiran Kerajaan Persekutuan
Presint 7, 62250 Putrajaya
Tel: 03-83124200 ext 4148
Contact Person: Pn Norliah bt Ardee (Ketua Jab Farmasi)

Research Pharmacy Advanced Oleochemical Technology Centre (AOTD)

(Enquiries: Lots 9 & 11, Jalan P/14
Prof Dr Shaharuddin Mohd) Fasa 5, Seksyen 10
43650 Bandar Baru Bangi
Tel: 603-8925 5708, 8925 5748, 8925 5998, 8925 6197

12
Clinical & Health Exposure and Training, CUCMS
Pharmaceutical Industry
(Enquiries:
Assc Prof Syed Ridzuan)
Retail Pharmacy
(Enquiries:Pn Aslinda Jamil)
Clinical & Health Exposure and Training, CUCMS
Pharmaniaga Manufacturing Berhad
11A, Jalan P/1, Kawasan Perusahaan Bangi,
43650 Bandar Baru Bangi,
Selangor Darul Ehsan.
Tel: 03-8925 7880
Fax: 03-8925 6177
Contact person: En Samsuddin bin Said, (012-298 7086)
Jabatan Komunikasi Korporat (samb 111)
Farmasi Materia Medica
Ground Floor, Hospital Putrajaya
Pusat Pentadbiran Kerajaan Persekutuan
Presint 7, 62250 Putrajaya.
Tel: 03- 8881 1712 (Peg Farmasi: En Andrew Willy)
Tel 03-7847 5076
(Head office: Sainuka Habib Sdn Bhd.u/p En Raja
Lokman Raja Ahmad)
13
Community Resources 1:
Physical Rehabilitation
Community Resources 2:
Drug Rehabilitation
Community Resources 3:
Orphanages
Community Resources 4:
Special school
Clinical & Health Exposure and Training, CUCMS
Pusat Latihan Perindustrian dan Pemulihan Bangi
(PLPP)
Jabatan Kebajikan Masyarakat Malaysia
Jalan Sungai Merab, 43000 Kajang, Selangor
Tel : 8926 1996
Fax: 8926 1988
Contact person: Dr Tanty Darwina Abd Rahman
Pusat Serenti Dengkil,
Angensi Antidadah Kebangsaan
KM 4, Jalan Banting,
43800 Dengkil,
Selangor Darul Ehsan
Tel : 03- 8768 6049,
Fax: 03-8768 7948
Contact person: En Mahdi Nordin, Komandan Pusat
Serenti
Maahad Tahfiz Anak Yatim Darul Fuqaha
Lot 3283, Jln Maktab Perguruan Islam (MPI),
Sg. Merab Luar,
43000 Kajang
Tel/Fax: 03-8926 7762
Peg Tadbir: Cik Norhalizama bt Aman Razali
Pusat Nur Hikmah,
Lot 11552, Jalan 18, Taman Mesra,
40300 Kajang
Tel/fax: 03-8739 7994
Tuan Hj Othman Hj Ahmad, Pengurus
Persekutuan Orang Pekak Malaysia
(Malaysian Federation of the Deaf)
6-13A, Menara KLH
Bandar Puchong Jaya,
47100 Puchong, Selangor
En. Mohamad Sazali Shaari (Executive Director)
Tel : 603- 8070 9308 (Puan Rogayah)/ 8070 8930
Fax : 603- 8076 1090,
HP: 019-238 8449 (Cik Zuraida)
Website: mfd.org.my
14
 Appendix D

GUIDE TO PREPARATION OF VISIT REPORTS

VISIT REPORTS
The visit reports comprise 50% of CHET Course Assessment, and thus these are to be taken
seriously by students (refer page 2 – summary of course assessment). You are required to
prepare team-based reports based on your observations and experiences during CHET
visits.

Reports (for all seven visits) are to be done in Powerpoint format, and report for each visit
shall consist of the following components/ sections, as summarized in the following table:

Item Description Overall Notes

mark
allocation
1 Visit Plans/Tasks/Objectives 14% Group Assignment – please
of Visit to Healthcare prepare separate visit plan,
Facilities/Community report and reflection for each
Resources (for 7 visits) visit.

2 Report of visits & relevant 14%

observations/learning -as above-
experience
(for 7 visits)

3 Reflections (for 7 visits) 14%

(example: learning issues, “take- -as above-
home messages”, “how this
visit/experience will be useful for
us currently & future”, “what this
experience really taught me”
etc)

4 Presentation (for 1 visit only) & 8%

bonus marks
• Overall contents
• Efforts/initiatives
• Organizational skills

TOTAL Marks for CHET Visit

Report 50%

Note:
1. Each group is required to submit both digital & printed copies of the Visit
Report. (Please print “handouts” of your Powerpoint presentations)

2. Please indicate/include your group number and name of members in all the
reports (for 7 visits)

3. All reports are to be submitted within TWO (2) weeks of respective visit (or as
instructed)

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Clinical & Health Exposure and Training, CUCMS
REFLECTIVE LEARNING FROM CHET VISITS

• Each visit will definitely will bring a lot of experiences for you - some may
be good, others may be bad.

• Find quiet moments to reflect on encounters & observations and what you
can learn from them.

• Share your thoughts with your team members and peers (e.g.during group
reflection session / grand reflection) as well as with CHET coordinators
(during CHET post-visit meetings).

• Document your learning experiences and reflections as part of your visit

reports, so that these will become permanent records.

***********************************

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Clinical & Health Exposure and Training, CUCMS
 Appendix E

POST-VISIT MEETINGS AND HOW TO PREPARE YOUR PRESENTATIONS?

Post-visit Meetings

• Learning from the CHET Course do not only occur from the visits, but also
from continuous reflection on your experience and exchange of
experiences/views with colleagues

• Do benefit from each other’s presentations during the large-class post-visit

meetings (i.e. with the Course Coordinators). These sessions will allow
you to discuss with your peers about your observations during CHET visits
as well as to further understand the experience you encountered.

• Apart from above, try to dedicate a short discussion session among your
group members after each visit

• Do include experiences from CHET during group reflections and grand

reflections.

• You are encouraged to clarify doubts with Course Coordinators and also
your mentors. If desired, do request their help to comment on draft reports
of the visits.

Class Presentations

Presentations are to be done as group assignments. Each presentation must

consist of:

i. Group number, names of members & venue of the visit

ii. Visit tasks / learning objectives
iii. Visit report – observation and interesting incidences
iv. Reflection and learning Issues
v. Recommendation and conclusion

Do refer to sessions on delivering good presentations taught during ESP.

17
Clinical & Health Exposure and Training, CUCMS
 Appendix F

CHET VISIT ASSESSMENT FORM

TO BE COMPLETED BY CHET SUPERVISOR / HOST INSTITUTION AFTER THE VISIT:

Clinical Health Experience and Training

CHET Visit Assessment Form

Group / total no. of students: (to be completed be group leader) / students (total)
Venue :
Time of arrival :
Number of students present: (to be completed be assessor)

Kindly circle where applicable:

Poor Fair Good Excellent
1. Punctuality (arrive between 2.00-2.15 pm or inform if late) 1 2 3 4

2. Behavior (polite, humble, demonstrate interest & enthusiasm) 1 2 3 4

3. Appearance/Attire (neat & appropriate attire of future

healthcare professionals) 1 2 3 4

4. Communication Skills (ability to ask and answer question

with good usage of language - BM or
English) 1 2 3 4

5. General impression (group demonstrate knowledge and

mannerism appropriate of Year 1 Medicine/Pharmacy
students) 1 2 3 4

Comments:

Thank you.

Signature:

Name of supervisor:

Date:

Institution stamp:

Please return to the group leader immediately after visit. Thank you very much for your cooperation

18
Clinical & Health Exposure and Training, CUCMS
 Appendix G

LEARNING RESOURCES

A. Textbooks:
1. Silvermann JD, Kurtz SM, Draper J. Skills for Communicating with
Patients. Radcliffe, Oxford, 1998
2. Stephenson A. A Textbook of General Practice 2nd Ed, Edward
Arnold, 2004.
3. Murtagh J. General Practice, 3nd Edition. McGraw Hill, 2003.

B. Journal Articles:
1. Makoul G ed. Essential Elements of communication in Medical
Encounters: The Kalamazoo Consensus Statement. Academic
Medicine 2001; 76: 390-393

C. Websites:
1. Ministry of Health, Malaysia
http://www.dph.gov.my
http://www.myhealth.gov.my

2. Communication Skills Cascade in Health care

http://www.skillscascade.com

3. Primary Care Internet Guide

http://www.uib.no/isf/guide/guide.htm

4. Patient Education Website

http://www.nlm.nih.gov/medlineplus/

5. Primary Care Clinical Practice Guidelines

http://medicine.ucsf.edu/resources/guidelines/

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Clinical & Health Exposure and Training, CUCMS
 Notes

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Clinical & Health Exposure and Training, CUCMS