M ADEEL KHAN

House # R-429, 2nd Floor, F.B Area Block 1, Karimabad Karachi

Cell # 0092-343-2096787
E-mail: adeelkhan123@gmail.com

OBJECTIVE:
To grow my career in your reputable organization by utilizing full of my energy and zeal by
producing results based on my work, skills and abilities.

EDUCATIONAL BACKGROUND:

B.COM.
Federal Urdu University, Karachi
DIPLOMA OF ASSOCIATE ENGINEER (ELECTRONICS)
Aligarh Institute of Technology

EXPERIENCE:
1. Presently working in “TRG (Telenor Call Center)” as a “Customer Service
Representative” since Sep 2010.

Responsibilities:
• Handling the complaints of customers.
• Supporting the customers for their problems.

2. Worked in “NIB Bank Ltd” in “Fraud Risk Management Unit” as a “Fraud

Analyst” from Sep 2008 to Sep 2010.

Responsibilities:
• Detection of fraudulent activities, initial investigation and protecting the bank from
all unauthorized financial activities by conducting daily Vigilance of loan
applications.
• Branches review including areas like (Asset Help Desk (AHD), Account opening,
Collection, Return mail review) by following policies and procedures.
• Asset and Liabilities Monitoring and ATM Detection.
• Maintaining and Updating Daily Vigilance MIS.
• Analysis on previous performance to change Vigilance Criteria and to make strategy
to detect fraud.
• Up to date about new fraud types entered into the banking sector.
• Rejection analysis and analyzing SEMM data countrywide branches and changing the
strategy of vigilance
• Worked in SEMM (Small Enterprise and Mass Market) segment, conducted vigilance
and visits on suspicious cases.

Projects & Achievements:

• Prepared UAT and Training Manual of T-24 system (For Fraud Management Group).
• Potential saving of Rs. 4.5M with in 1 year which is the biggest achievement during
the RMA/SEMM, ATM and Asset Detection.

Trainings:
Below trainings attended to enhance skills
• Branch Operation Training (NIB Bank Limited)
 • Fraud Awareness Training (NIB Bank Limited)
• Cash Handling Training (NIB Bank Limited)
• Foreign Account Opening, Private & Commercial Remittance (NIB Bank Limited)

3. Transmission Engineer

Responsibilities:

• Installation Commissioning & Troubleshooting of NEC Microwave/ RTN

• (HUAWEI) Microwaves/ Siemens Microwaves.
• PDH & SDH installation of (1+0 and 1+1) systems.
• Installation MUX (C-Node & XPIC). Mapping, Switchover test both hardware
and Software, Alarm testing and troubleshooting etc.
• Bert Analysis.
• Performed customer acceptance of the sites.
• LOS surveys for Telenor and Ufone.

Project Experience:

• Ufone / Huawei Project Phase 5 (NEC).

• Ufone / Huawei Project Phase 6 (RTN).
• Telenor / Siemens Project Phase 4 & 5.
• Warid/ Huawei Project 6.2 (RTN).
• World c /Huawei project(NEC)

COMPUTER SKILLS:
• Proficient in using MS Office, Internet Explorer etc.
• Hardware installation and maintenance

TECHNICAL SKILLS:

• CIT(certificate in information technology)

Skill Development Council Karachi.
• PLC (programmable Logic Controller)
Skill Development Council Karachi.

PERSONAL INFORMATION:
Father Name : Khalid Khan
Date of Birth : 09-06-1986
Marital Status : Married
Contact # : +92-213-6375214
Languages : English, Urdu,
Hobbies : Browsing, Book reading, Playing Cricket.