Health care and Insurance

Client: Iowa Foundation For Medical Care, IA May 06

to Dec 06
Position: Cognos Consultant
Iowa Foundation for Medical Care (IFMC) is an innovative industry leader at the
forefront of providing care management, quality improvement and information
management services. This project was developed to provide feedback on the physician’s
level of performance to assist physicians in improving their data accuracy, reporting rate
and clinical care.

Responsibilities:
¬ Involved in the entire project life cycle from evaluation, installation, development,
testing to production of end user reports.
¬ Designed star schema Model using Framework manager.
¬ Used Framework Manager to create query subjects from different sources and publish
packages to the Cognos server.
¬ Coded conditional formatting to mask data that did not meet minimum requirements
and patient information that was not to be revealed to all users.
¬ Analyzed and optimized native queries generated by Cognos during report
generation.
¬ Designed and configured Cognos security framework.
¬ Created Export Archives to deploy reports and packages from development to test
environment.
¬ Troubleshooting and tuning of existing reports.
¬ Developed PL/SQL stored procedures and functions for measure calculation using
PL/SQL Developer
¬ Documented functional and technical designs and user guides.

Environment: Cognos 8 Suite of Products, Oracle10g, DB2.

Software Writers, MA
01/05 – 03/06
Medical Practitioner.
Sr.Software Developer/ Architect.
The company product Medical Practitioner is a solution for hospital management. This is
an interface between doctors, patients, pharmacists and Reception team. It is internet
based application to help employee's of the healthcare facility including doctors to read
and update the patients records, to help doctors make better decision and also to keep
track of medical staff for emergencies. The Application framework developed to
authenticate the user and to personalize the web pages, which allows hospitals and clinics
to maintain a consistent database of patients with in the same network.
Responsibilities:
 ¬ Participated in requirements gathering, interacted with the team, maintained and
assigned change requests to the team members.
¬ Participated in OOA/Design, UML Modeling and used design patterns
(Intercepting Filter, Session Facade,
o Service Locator).
¬ Analyzing the requirements. Designing the input and outputs of forms by using
Dream WeaverMX.
¬ Implemented JTree, JTable, JfileChooser and other swings type of components.
¬ IP2Location Web Service to get country, state, city, longitude, zip code, ISP and
domain name information by IP address.
¬ Developed middleware services, which are built on Java framework using Java,
Mysql.
¬ Designed the various server side components like Normal Beans.
¬ Implemented JDBC programming with automated data refresh from very large
XML files.
¬ Established communication between different technologies to share the business
logic of the application.
¬ Validated users input, date format using Java.
¬ Created trigger, functions, Procedures on the bases of Project Requirements.
¬ Developed different Components in EJB.
¬ Implemented interaction with database by using different Components.
¬ Established Communication between EJB, JSP and normal beans technologies.
¬ Resolved technical issues and helped programmers in understanding and solving
complex problems.
¬ Integrated the different Modules of the Product

Environment: J2EE, Java, Swings, EJB, Web Services, Servlets, JSP, Normal
Beans, Applets, NetBeansIDE, XML, MySQL, MyOdbc Driver, JUnit, Ant,
Informatica, Windows2000 Server/Linux, JBOSS.

Client: - Magellan Health Services, Columbia, MD.

Dec 2005-Jul 2006
Behavioral Care Management System
Role: Web Application Developer
The BCM system provides patients easy access to care, matching patients with the most
appropriate providers, and coordinating and facilitating the transition from one level of
care to the next level. Depending upon the unique needs and conditions, members have
access to different tiers of intervention, interactive tools and specialized behavioral health
providers.
Responsibilities:
• Responsible for Researching and Analyzing the Business logic to meet the
System requirements for addressing a wide range of health care issues.
• Incorporated the latest .NET components including Application Blocks for Data
Access, aggregation and User Interface.
• Designed and developed the ASP.NET GUI for the user interface with various
 Server Controls, HTML Controls using C# Programming.
• Participated in Design walk-through’s with appropriate focus groups and
related users to verify accuracy of design in meeting business needs.
• Role based authorization was implemented in the system.
• Client side validations were performed using JavaScript.
• Front-end Web Forms and custom interfaces were developed in ASP.NET using
C#.
• Wrote Queries and Stored Procedures in T-SQL for enhancing database
performance.

Environment: C#, ASP.Net, .Net Framework 2.0, JavaScript, Visual SourceSafe, IIS6,

ADO.Net, SQL Server 2005, Windows 2003 Server, UML, VSS.

PROJECT MANAGER-BUSINESS ANALYST, Merck & Co., PA, September 2003

to August 2004

ICP Customer Master Project: The Customer Master is a centralized shared repository of
customer identification information (name, address, etc.) as well as processes necessary
to create and maintain this information. Business areas and external data vendors can
contribute information to the Customer Master. The information contributed will be
maintained with a source in order to provide the business areas with their own “view” of
customer information. Through the application of business rules, data trust rules,
matching routines, and data cleansing processes, the Customer Master will also create
and hold a “best of” view of customer information. This affords the greatest flexibility in
providing customer information to all interested business areas.
Responsibilities:

• Responsible for scheduling tasks and assigning tasks to the developers and task
managers as per the project plan.
• Planned the project, estimated resources, created the scope statement, cost
baseline, monitored budgets, GANTT charts, and coordinated project activities.
• Managed team of 6 comprising senior system analyst, programmers, functional
consultant and trainers.
• Assigned and directed staff to meet project goals, resolved conflicts ensured
timely and accurate reporting on deliverables, milestones, timeframes, and budgets.
• Responsible for Collecting, understanding, and transmitting the business
requirements for the project, and translating these into functional specifications and
detailed test plans.
• Develop, plan and implement identified PMO processes and supporting tools,
including staff training.
• Conducted proof-of-concept workshop drafted Use-cases, process workflows and
designed the framework for match and merge.
• Involved in writing Test Cases, procedures, reports and approval of software
release.
 • Created test cases and scenarios for Unit, Regression, Integration as well as Back-
end, GUI and System testing.
• Responsible for creating diagrams and work flow processes using RUP and
Rational Rose. Also created Swimlanes diagrams.
• Conduct annual Gap Analysis to determine the effectiveness and deficiencies in
existing PMO process.
Worked on JAD (Joint Application Design) as per the technical specifications of the

application

Westfield Insurance, Westfield, OH Aug 05 – Mar

06
Role: J2EE Developer
Project: Auto Insurance Policy Generator

Description: Westfield Insurance is one of the top ten providers of auto insurance in
United States. Auto Insurance Policy Generator is a web application designed using
Service Oriented Architecture (SOA), which facilitates customers to get a fast quote
online, originate a policy and service an account. Customers can submit the application
online by filling the forms. The system using Web Services gets the CLUE, MVR and
Credit reports. After processing the reports the system generates a quote and sends it to
the customer. If the customer agrees upon the quote a policy is generated. Call center
people have a readily accessible way to view important individual policy details,
including billing information, payment information, driver and vehicle information,
claims history.

Responsibilities:

• OO Analysis and Design using UML including development of Class Diagrams,

Sequence Diagrams, State diagrams and implemented these diagrams in Rational
Rose.
• Implemented Design Patterns like Data Access Objects, Singleton.
• Implemented MVC architecture using struts framework, developed Action Servlets,
Action Form bean and configured the struts-config.xml file.
• Used the Struts validation and Tiles Framework in the presentation layer.
• Developed user interface using JSP, JSP Tag libraries and Struts Tag Libraries to
simplify the complexities of the application.
• Worked with EJBs (Session beans) to implement the business logic.
• Extensively used Hibernate in data access layer to access and update information in
the database.
• Used XSL/XSLT for transforming and displaying reports.
• Extensively used WSAD 5.1 while writing code & used ClearCase for version
control.
• Involved in writing the ANT scripts to build and deploy the application.

Environment: IBM Web Sphere App Server 5.1, WSAD 5.1.2, JSP 2.0, Servlets 2.3,
EJB 2.0, Struts 1.1, Hibernate 3.0, JMS 1.1, XML Web Services, SOAP, WSDL,
SAX, DOM, JAXB, jakarta-log4j-1.2.7, JUnit3.8.1, ANT, JavaScript, HTML,
ClearCase, PL/SQL, Oracle 9i, Rational Rose, Linux.

North Carolina Mutual, Durham NC Jan 05 –Jun

05
Role: J2EE Developer
Project: Customer Insurance Catalog

Description: The North Carolina Mutual is one of the oldest and largest medical
insurance companies in North Carolina. It offers health, dental, group, life, disability and
long-term care benefits. Customer Insurance Catalog is a web-based application
developed for the users. The client can obtain a free insurance quote by furnishing the
information such as medical history in the given interface. Additional features offered are
online access to view and pay the bills, change policy, submit and check the status of the
claim. This is a tier-3 model based on MVC architecture.

Responsibilities:
• Involved in various phases of Software Development Life Cycle (SDLC).
• Generated the Use Case Diagrams, Class Diagrams and Sequence Diagrams to
represent the detailed design phase using UML in Rational Rose.
• Implemented MVC architecture using struts framework, developed Action Servlets,
Action Form bean and configured the struts-config.xml file.
• Used the Struts validation and Tiles Framework in the presentation layer.
• Developed user interface using JSP, JSP Tag libraries and Struts Tag Libraries to
simplify the complexities of the application.
• Used Enterprise Java Beans (EJBs) extensively in the application.
• Developed and deployed Session Beans to perform user authentication.
• Used Entity Beans in the development of Data model.
• Used Message Driven Beans for the asynchronous communication.
• Involved in Consuming XML web services using SOAP, SAX and DOM XML
parsers, WSDL, JAXP, JAXB.
• Developed PL/SQL stored procedures and used JDBC API.
• Used JMS for asynchronous exchange of messages by applications on different
platforms.
• Extensively used WSAD 5.1 while writing code.
• Used CVS as a version control tool.
• Used ANT to build the application.
• Used Log4J to monitor the Error Logs.
Environment: Java JDK 1.4, J2EE, IBM Web Sphere Application Server 5.0,
WSAD 5.1.0, UML 2.0, Rational Rose 2003, XML 1.1, SOAP 1.2, SAX 2.0, JSP 2.0,
JMS 1.1, HTML 4.01, JNDI 1.1, JDBC 3.0, JavaScript 3.03, OOA, OOD, Servlets
2.3, Struts 1.1, CVS 2.0, Windows 2003.

Blue Cross Blue Shield of Michigan (Feb

2004 -May 2006)
Sr.Business Systems Analyst

Project: RUP Use Case Modeling–ACTIVA/FinancialCash/ASCLocal/Manual

Check Writing
The RUP Use Case modeling project was aimed at analyzing the legacy applications
developed in Mainframe and Client Server environment and develop UML models for re-
engineering purpose.

As a part of this project the business applications ACTIVA, GEAC, Financial Cash, and
ASC Local were analyzed to understand the business processes & business rules which
govern them. Rational rose was used to create the use case models for the business
processes and for each use case the use case specifications, recommendations and cross-
reference documents were created to illustrate the functionality.

Roles and Responsibilities:

• As Business analyst managed every aspect related to the project (full SDLC).
• Gathered requirements from justice professionals and SMEs using structured
interview, and facilitated group discussions, workshops and JAD.
• Interacted with business leaders and quality assurance team on regular basis for
enhancements and modifications in the product, and meeting their expectations.
• Designed the functional architecture (Use-Case models) using Rational
Rose.
• Managed multi-functional teams of justice professionals, policy makers, business
analysts, application developers, graphic designer & testers.
• Developed communications plan and message content in MS Office environment.
• Created, managed and maintained work plans, task plans, timelines, and key success
factors for project success using MS Office, MS Visio, and MS Project.
• Co-created test plans in MS Office environment.
• Drafted internal and external project reports using MS Word templates.
• Assumed lead role in planning logistics.
• Conducted JAD sessions.
• Organized and facilitated workshops and project meetings.
• Successfully managed and resolved technical and project related issues and conflicts.
• Successfully managed and excelled expectation.

Environment: MS Office, MS Visio, Inspiration, MicroSoft Project,Rational Rose,

MicroSoft Project Server, MS Excel. A combination of individual and group interviews,
facilitated workshops, JAD.
Principal Financial Group (Jun
2006 – Till Date)

Business Analyst Task Lead & QA Lead

Project – Implementing the dental product on COMPASS.
The project aimed at implementing the new dental product a new admin system –
COMPASS. The process comprised of identifying the integration points, breaking them
down into logical sequence and re-engineering all systems to implement the new product.

• As a BA (Task) Lead for Business Acquisition and Financials BCAD phase

through the execution phase for each.
• As the BA Lead, you will be responsible for helping to manage all the change
controls that impact the artifacts from each of these phases, review and provide
BA input for test matrices and scenarios for these phases; help get the
documentation ready for the 6/15 and 9/21 transfers.
• Reviewing the customization requirements, High-Level estimates from Sunguard
(vendor), reviewing and providing input for the logical specs, and making sure the
PFG functional requirements are updated to incorporate the customization
changes.
• Meet stringent timelines in configuring and getting test cases rolled out.
• Coordinating with onsite and near shore testers to align test matrices and
scenarios.
• Approve and amend test cases and oversee the testing efforts.
• Track and manage defects in Track record and ensure minimum response time to
close the defects.
• Lead and perform root cause analysis of issues as needed, to determine necessary
corrective action
• Perform tasks and report status vs. a project plan.
• Work with automated test engineers to identify automated regression strategy and
analyze automated test results.
• Participate in process improvement reviews.
• Work with Systems stakeholders to acquire approval for UAT.
• Participate in training the end users as and when required.
• Manage multiple priorities and meet stipulated deadlines.

Sr. Business Analyst

Project – Implementing the dental product on COMPASS.
The project aimed at implementing the new dental product a new admin system –
COMPASS. The process comprised of identifying the integration points, breaking them
down into logical sequence and re-engineering all systems to implement the new product.

Roles and Responsibilities:

• As Sr.Business Analyst managed the cross functional requirements of product,
technical, administration and leadership.
• Identified SMEs and gathered requirements using structured/unstructured interviews
using the B2T template.
• Interacted with the technical team on regular basis to validate the solution direction
path.
• Organized and conducted cross-functional meetings to ensure linearity of the phase
approach.
• Drafted the detailed functional specifications for each of the system.
• Collaborated with a team of Business Analysts to ascertain capture of all
requirements.
• Developed communications plan and message content in MS Office environment.
• Co-created test plans in MS Office environment.
• Established strong working relationship with unidentified resources to guarantee
comprehensive documentation.
• Managed and exceeded counterparts’ and leaderships’ expectations
• Organized and facilitated workshops and project meetings.
• Delivered the artifacts within the stipulated time lines and excelled in the quality of
deliverables.

Environment: B2T templates, MS Office, MS Visio, MicroSoft Project,Rational

Requisite Pro, MicroSoft Project Server, MS Excel.

WellPoint, Camarillo, CA Jan 2006 –

Present
Business Systems Analyst

The project was to implement the COB processing in the Wellpoint Dental System
(WDS). Coordination of Benefits (COB) is a clause in most group policies, which is in
place to minimize the over-payment or duplicate payment of claims. COB applies to
patients covered by more than one insurance plan and limits the amount paid by each
plan.

– Studied the business goals that were reflected in the requirements.

– Analyzed business requirements and discussed them with the business owners
and the IT team.
– Interviewing, questioning and probing to collect and document business
requirements and criteria.
– Scheduled meetings with business group and IT team to discuss the requirements.
– Developed Business Requirement Document (BRD) for the Phase 1 and 1(a)
implementation (which is 85-90% of the overall project).
– Developed System Test Plan (STP).
– Conducted walk-through of documents like BRD and STP.
– Performed rigorous system testing to make sure that the implementation of the
new process is error free and the existing processes are not impacted by it.
– Base lined the Test Plan, Test Criteria & Project Schedule by walkthroughs
and review meetings.
 – Assisted UAT team for their requirements of test data.
– Supported the user community regarding data quality as a member of Data
Governance Steering Committee.
– Develop and support an on-going process for maintaining quality data.
– Coordinate communication channels with functional groups and provide timely
information regarding data analysis.
– Conducted meetings with UAT team for the discussion of issues encountered by
them during their testing.
– Created the Test Evaluation Summary document.
– Currently participating in the business requirement gathering and documentation
for the next phase (Phase-2) of the project.
– Supported user acceptance testing and roll-out of applications designed within
MIS.
– Mainframe manual Systems Integration Testing of pre-implementation
production defects.
– Conduct root cause analysis of data quality issues
Develop and support an on-going process for maintaining quality data

PROJECT # 6

Well Point Health Care, Well Point, India (Apr ‘03 -

June ’04)
Environment: QTP 6.5, Load Runner, JDK 1.2, JSP, Servlets, Oracle8i, PL/SQL,
and Web logic 8.2 Test Director, Rational Requisite Pro, SQL

Description:
The System will provide online access to eligibility, benefits, and claims information.
Blue Cross California (BCC), Blue Cross Blue Shield Georgia (BCBSGA), Unicare, and
Blue Cross California Dental Providers may access the System. Membership information
for these plans will be available through the System. Out of state member medical
information will be available via Blue Exchange. Reports, industry benchmarking
information, referrals, authorizations and coordination of benefits capabilities will also be
available through the System.

Responsibilities:
• Performed Data driven testing to validate the data and develop effective
Automated QT Pro Scripts
• Created common library functions using VB script
• Prepared automated test cases for Regression testing ,functional testing using QTP
• Automated the test process, reducing smoke test time from 2 days to 1 hour
• Generated automated data-driven test scripts utilizing QTP to smoke-test application
software builds
• Reviewed functional test cases and test analysis
• Continuously interacted with development team in the process of defect tracking
• Preparing test cases, execution of test cases and test reporting
• Performed integration testing, System testing and regression testing
 • Involved in GUI testing as well as testing the Database Operations
• Performed regression testing for all critical transactions
• Worked closely with developers in reproducing bugs reported
• Performed end user testing before the Build is released for actual real time
implementation
• Summarize test results in formula test analysis reports according to the
documentation standards
• Interacted with developers and various members of team to discuss and
resolve defects and their priorities

PROJECT # 7

Group Life Insurance, NIC, India (Oct ‘00 to Mar

’03)
Environment: Visual Basic, Oracle 8i, Java Script, VB.NET, Visual Studio, VB script,
Windows NT,
Test Director, Win Runner, Visual Source Safe, Microsoft Project Plan

Description:
This is application software acts as Group Insurance provider to all state employees of
government of AP. Features includes providing new policies to employees based on their
eligibility and transferring accounts from one district to another district, Providing Loans
based on the total premium paid and claim of insurance in case of retirements. The
administration features deal with authentication and authorization of the end users to use
that application by considering correct input and password.

Responsibilities:

• Responsible for gathering Business Requirements, Functional Requirements and Design

Documents
• Creating Test plans, Test Strategies, Test Scenarios and Test cases
• Identified and Created test data for Test Scenarios and Test cases
• Performed Functional, Negative, Integration, Regression, End to End and User
Acceptance testing
• Reported the defects with proper Priorities and Severities

American International Group, NJ

Jun 03 – July 04

Business objects Developer

AIG is the worlds leading international insurance and financial services organization,
with operations in approximately 130 countries and jurisdictions. AIG member
companies serve commercial, institutional and individual customers through the most
extensive worldwide property-casualty and life insurance networks of any insurer. In the
United States, AIG companies are the largest underwriters of commercial and industrial
insurance.

Responsibilities

• Involved in Installation and Upgrading Business Objects Full Client and

Thin Client Products from Business Objects v5.1.2 to Business Objects v 5.1.6
• Generated Complex Standard Reports using BO Universe, Stored
Procedures and Free-hand SQL statements as the data providers.
• Created Cardinalities, Contexts, Joins and Aliases for resolving Loops
and checked the Integrity of the Universes.
• Analyzed Business Objects old Universes and Reports. Designed and
developed new Universe and Reports as per the requirements.
• Managed users and groups security and also managed Row level and
Object level data access.
• Highly experienced in creating Cascading prompts by understanding the
reporting requirements.
• Ensured Implemented various @Functions like @Prompt (for user
defined queries), @Where (for creating conditional filters), and @Select.
• Extensively used Business Objects functionality such as Slice and Dice,
Drill Down, Master/detail, Prompts and Formulas, Calculations, Variables,
Breaks, Sorting and Alerts for creating Business Objects reports.
• Developing several simple and complex Canned/Ad-Hoc reports.
• Performed Data Verification Testing by writing SQL statements to check
the accuracy of the report.
• Setting up WebI to view and schedule documents to the users.
• Document publication using Broadcast Agent and Administration of BCA.
• Extensively used Web Intelligence and ZABO functionality to send
Reports to end-users over Intranet and Extranet.
• Managed sessions, database connections and batch processes using server
manager

Environment: Business Objects 5.1.6(Designer, Reporter) WebI, Infoview, ZABO,

BCA, Oracle8.1.7, Toad, Windows NT

MEDWIN Super Specialty Hospitals Limited, India

Feb 02– May 03
HMS - Hospital Management System
Oracle Developer
HMS - Hospital Management System is a comprehensive suite of Healthcare
Management Systems, integrated into one computer program. HMS Product Suite
includes Practice Management, Electronic Medical Records, ACOG compliant OB/GYN
EMR, Prescription Writer, Appointment Scheduling, Document (Scanning), Hospital
Management designed specifically for the physician practice setting. HMS is scalable
from a single user to hundreds of concurrent users.

Responsibilities

• Involved in design of applications using SQL, PL/SQL, Forms 4.5, and

Reports 2.5.
• Extensively used back-end procedure, SQL Queries, standard modules and
Database Triggers.
• Designing the Database tables, creating Packages by using stored
procedures, Functions, Exceptions, and Cursors.
• Generated Reports using SQL procedures to view Patient Information,
Doctor Itineraries, Hospital Administration, Inventory and Sales.
• Generated IO Billing and Budgetary activities, Finance, Accounts, Payroll
and Statistical Analysis Reports as per the end user requirements.
• Administration and Maintenance of the Network and Windows operating
system
• Upgrades to the operating system, Hardware and Software Trouble
shooting

Environment: Oracle 7.x, Developer (Forms 4.5 & Reports 2.5), PL/SQL, MS-Access,
Windows NT/95/98.

Client: Eclipsys, San Jose, CA. Aug 2004 - Jan 2006

Role: Business Analyst/ Quality Analyst

Project Scope: Eclipsys is a leading provider of information solutions that help hospitals
and health systems across North America are among the best places to give and receive
care. Eclipsys has become known as The Outcomes Company for the measurable and
sustainable value in improved care quality, safety, satisfaction and cost-efficiency our
clients achieve using our solutions.

The project was to provide Lucile Packard Children’s Hospital with a more effective way
to identify and process underpaid accounts and maximize its revenue stream. Many of
these accounts had complex contract terms with stop-loss provisions.

Responsibilities:

• Define and develop business functional requirements and participate in technical

walk-through meetings to develop the functional design for the implementation.
• Act as liaison between Information Systems group and Business User groups
(hospitals) to relay change requests.
• Function as a liaison to the business, ensuring that issues important to customers
are identified and addressed by the team.
 • Conduct individual and group (JAD) sessions with clients and technical units.
• Promote overall stability to the customer through technical implementation of
automated monitoring and logging tools.
• Acted as Use case analyst responsible for reviewing and editing proposed
guideline for object oriented analysis and design (OOAD) using the UML/Rational
Rose.
• Provide continuous feedback and phone support to business users reporting
problems to improve the system.
• Work with technical teams and clients to ensure closure of problems reported, in a
timely fashion.
• Provide extensive staff development & training on products, applications, & tools
utilized by the department to support clients.
• Use the Office Suite extensively, which included MS Word, MS Excel, MS
Access and MS Visio for project documentation and analysis reports.
• Attend weekly change request meetings to document changes and implement
procedures to test changes upon completion.
• Responsible for providing documentation to team for troubleshooting and
resolving issues reported by system users, facilitating resolution.
• Provided guidance on using Clearquest tracking system to report Adverse Events
during protocol execution
• Involved in preparing Master Plan to implement Hospitality Information
Management Systems (HIMS).
• Present tables and charts of customer requirements in department meetings to
ensure effective communication with customers and execution by the team.

Environment: MS Outlook, MS SQL Server 2000, Microsoft Analytical Services,

Reporting Services, Microsoft Excel, Microsoft Visio, MS Office, XML.

Client: Hartford Insurance, Hartford, CT Jan 2003 – Jul 2004

Role: Business Analyst/ Quality Analyst

Project Scope: The Hartford Insurance operates as a financial services institution in

the United States. It offers various products and services, including life insurance,
annuities, pension, and retirement related services and securities brokerage. A .NET web
application developed in house provided Hartford Insurance agents to quote by state,
which enables a prospective policyholder to interactively peruse quotes. The claim file
utility developed enables policyholders to file claims and the GUI developed walked
through the claim file process.

Responsibilities:

• Prepared and analyzed AS IS and TO BE in the existing architecture and performed

Gap Analysis and created workflow scenarios, designed new process flows and
 documented the Business Process and various Business Scenarios and activities of the
business from the conceptual to procedural level.
• Acted as the primary liaison between the client departments and the Information
systems department and interacted with internal as well as external clients, to collect
requirements and business process information, documented them in Business
Requirement Document (BRD) post analysis of the business requirements by
analyzed the Risks associated with MBS and strategies used to assess and mitigate
them.
• Interacted with Subject Matter Experts of different divisions (Information
Technology, Risk and Operations) and established a business analysis and design
methodology around the RUP.
• Facilitated collection of User Requirements and Business Requirements from
Business User Group such as to document Business/User/Functional/Technical
Requirement Specification using MS Word and MS Visio that provided appropriate
scope of work for technical team to develop prototype and overall system.
• Prepared graphical depictions of Narrative Use Cases, Use Case Diagrams, Activity
Diagrams, Sequence Diagrams, using MS Visio.
• Conducted walkthroughs for High level requirement and Use Case Walk Through to
discuss line areas on data, technology and application integration issues with the
Business team, Architecture, Design team and development team.
• Administered Quality Control and Quality Management by generating scenarios, test
cases, records defects and test procedures using Defect Tracking Tools like Clear
Quest.
• Conducted User Acceptance Testing (UAT) and collaborated with the QA team to
develop the test (plans/scenarios/cases/data) to be used in testing based on different
business requirement.

Environment: Windows 2000/XP, Linux, MS SQL Server, Clear Quest, MS Office,

MS Visio, MS Project, Java, J2EE, Win Runner, LoadRunner, Test Director.

Quest Syscon Int. Pvt. Ltd. (India) – July 1998 to March 1999
Functional / System Analyst

Eclasic is a comprehensive Healthcare Information Management System that

computerizes principal operations and administrative functions in a Hospital. It is
modularly designed enabling computerization in phases. The System generates extensive
management reports, operational statistics and offers a powerful query module. The
areas of operations covering the system include Registration, Consultant Clinics,
Admission, Discharge, Transfer, Medical records, Wards, Radiology, Laboratories,
Pharmacy, IS, PRD, Blood bank, Billing & Accounting are the main modules of Eclasic

Roles & Responsibility: -

¬ Design, Review and Analyze user specs and functional design specs to develop
GUIs and functionalities.
¬ Coordinate with QA and stick to organization policies, and industry standards.
¬ Used Designer 2000 for Logical /Physical data model and ER-Diagram, Created
database for staging Stage schema.
¬ Responsible for analysis, & internal audit of the Eclasic.
¬ Defined business and data quality rules for the system
¬ Logical and physical data model design, troubleshooting and SQL tuning of
Oracle database for FAS.
¬ Study the modification requests and come-up with solution and fixes.
¬ Managed project implementation using MS Project

Environment: MS Office, MS-Project, Windows, Unix, Java, Oracle, MS Access

Description:
The System will provide online access to eligibility, benefits, and claims information.
Blue Cross California (BCC), Blue Cross Blue Shield Georgia (BCBSGA), Unicare, and
Blue Cross California Dental Providers may access the System. Membership
information for these plans will be available through the System. Out of state
member medical information will be available via Blue Exchange. Reports, industry
benchmarking information, referrals, authorizations and coordination of benefits
capabilities will also be available through the System.

Client: Admiral Insurance Company, NJ May’05 - Dec’05

Role: Oracle Developer

Admiral insurance Company provides excess and surplus lines coverage to

commercial risks that involve moderate to high degrees of hazard. Admiral
serves millions of customers worldwide - including individuals, institutions, and
businesses - through independent agents and brokers, financial institutions, and
online. About 11,000 independent agencies and more than 100,000 registered
broker/dealers sell the Admiral’s trusted products. The Admiral is known for its
financial strength and stability, superior customer service, and continued
operational excellence.
The objective is to develop reports, Oracle Forms that would handle
salespersons compensation apart from their monthly salary based on Region,
Title, Position, and Plan based on the orders. Sales Compensation report is
considered to consolidate all the information relating to an employee.

Client: Par Pharmaceuticals, NJ Apr ‘04 - Oct’04

Role: Oracle Forms/Reports Developer

Par Pharmaceutical Companies, Inc develops, manufactures and markets

generic drugs and innovative branded pharmaceuticals for specialty markets.
The Application provides an interface for users to browse the drug Repository
and the system uses an extensive repository of Drug information and Provides
means for efficient dispensing and pricing of drugs.