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2
JUPAS Online Application System User Guide (For Applicants)
Table of Contents
1 GETTING STARTED 5
1.1 What is JUPAS Online Application System? 5
1.2 My JUPAS Application 5
1.3 About the System 7
1.4 Contacting Us 8
2 REGISTRATION 9
2.1 Create Applicant Record 9
2.2 First Login 12
3 PERSONAL PROFILE 14
3.1 Update Personal Information 14
3.2 Update Communication Information 15
3.3 Change Password 16
3.4 Change Email Address 17
5 PROGRAMME SELECTION 26
5.1 Add Programme(s) into My Workspace 26
5.2 Update and Save Programme(s) into My Workspace 32
5.3 Confirm and Submit Programme Choices List 35
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JUPAS Online Application System User Guide (For Applicants)
10 DOWNLOAD AREA 55
10.1 Reference Report (for non-school applicants only) 55
10.2 Request Form for Refund 57
10.3 Letter of Authorization (to be available on 1 June 2011) 57
11 ACCOUNT LOGOUT 58
12 FAQS 59
12.1 Access to online application system 59
12.2 Login ID and password 59
12.3 Problems in using the online application system 61
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JUPAS Online Application System User Guide (For Applicants)
1 GETTING STARTED
Users of the JUPAS online application system however are not limited to applicants with
HKALE results. Other main users include schools, institutions and administrators of the
system (i.e. JUPAS Office). Each category has different functions and access rights to the
system.
Applicants can submit applications for admission to the 3-year full-time bachelor’s
degree curriculum, or Early Admissions Scheme for Secondary Six Students (EAS) offered
by the JUPAS participating-institutions via the system and access the programme
information for the programmes they apply for. They can check and update their
personal data and programme choices during the designated period after submission of
their applications. In addition, applicants can check their offer results and other general
information regarding the JUPAS scheme.
My Workspace
“My Workspace” is an area where you can select and compile a DRAFT list of study
programmes and KEEP FOR YOUR OWN REFERENCE.
You can also “drag and drop” to move your selection UPWARDS and / or DOWNWARDS.
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JUPAS Online Application System User Guide (For Applicants)
My Programme Choices
This is your CONFIRMED programme list which institutions will look at.
You can select a view by band or by actual priority. A view by band is what institutions
will see regarding your programme choices.
The JUPAS online application system is designed to ensure that the information on actual
priority of programme choices of each applicant is not revealed to the
participating-institutions until after the announcement of the Main Round Offer results.
The participating-institutions only have a general idea of how you rank your programme
choices. They do not have access to your actual rank list. Your preferences are made
known to the participating-institutions in the form of 5 bands as follows:
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JUPAS Online Application System User Guide (For Applicants)
Browsers
The JUPAS online application system is best viewed with the following browsers:
IE 7 & IE 8
Safari 5
Firefox 3.5 & 3.6
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JUPAS Online Application System User Guide (For Applicants)
Daily Maintenance
The system will be temporarily closed for daily maintenance from 3:00 am to 6:00 am.
1.4 Contacting Us
You can reach the JUPAS Office as follows:
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JUPAS Online Application System User Guide (For Applicants)
2 REGISTRATION
Step 2
Enter your personal data. Please also provide us with a mobile phone number (if any) so that we
can communicate with you via SMS (only if you choose to receive).
Applicant’s Status
If you are a non-local applicant, you will need a student visa / entry permit issued by the Hong
Kong Immigration Department to study in Hong Kong. (Please enquire at the Immigration
Department for further information.) You will be considered as a non-local student if admitted by
the JUPAS participating-institutions. If you are offered admission, you must produce a valid student
visa / entry permit to be able to enroll in the institution which has offered you admission.
Communication Information
Enter your email address. Make sure that it is correct and updated; otherwise you may not receive
important messages and correspondences from the institutions and the JUPAS Office. Institutions
and the JUPAS Office will communicate with you via email and / or SMS (only if you choose to
receive).
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JUPAS Online Application System User Guide (For Applicants)
Login Name
You can choose your own
login name.
Password
You can also choose your
own password.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
Check the information you
have entered.
Step 4
Your registration is now
completed.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Use the Verification Code
you received from your email
account to activate your
account.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
Enter the Verification Code
and click “Submit” to
activate your account.
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JUPAS Online Application System User Guide (For Applicants)
3 PERSONAL PROFILE
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Please note that an email
notification will be sent to
you to confirm the change.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
A Verification Code will be
sent to your new email
account with which you can
complete your request for
change of email address.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
Enter the Verification Code
and click “Submit” to change
your email address.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
If you are a school candidate,
your school information will
be displayed here.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
Please read the
“Declaration” carefully
before you proceed.
Step 4
Choose one of the payment
channels to pay the
application fee.
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JUPAS Online Application System User Guide (For Applicants)
Step 5
After you have successfully
paid for your application, a
confirmation page showing
your application no. and
details of your payment will
be displayed.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Answer ALL the questions so
that we can determine
whether you are eligible to
apply to the
participating-institutions in
this admissions exercise.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
Click “here” to proceed with
your application.
Step 4
Please read the
“Declaration” carefully
before you proceed.
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JUPAS Online Application System User Guide (For Applicants)
Step 5
Choose one of the payment
channels to pay the
application fee.
Step 6
After you have successfully
paid for your application, a
confirmation page showing
your application no. and
details of your payment will
be displayed.
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
5 PROGRAMME SELECTION
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Click to see the list of
programmes offered by the
respective participating-
institutions for this
admissions exercise.
Step 3
Select the programme(s) you
are interested in by clicking
the button(s). The
programmes will be added
into your “Workspace”.
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JUPAS Online Application System User Guide (For Applicants)
Step 4
The programme detail
contains a short description,
duration of study, admissions
figures and other useful
information about the
respective programme.
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JUPAS Online Application System User Guide (For Applicants)
Step 5
Step 6
The search result is shown
and you can select the
programme(s) you are
interested in by clicking the
button(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 7
You can also select the study
area you are interested in
the drop-down list and then
click “Search for
Programmes”. The
programme(s) relating to the
study area will be shown.
Step 8
The search result is shown
and you can select the
programme(s) you are
interested in by clicking the
button(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 9
If you are satisfied with your
programme selections,
please click “Proceed to My
Workspace”, otherwise you
may lose all the information
you have entered on this
page.
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can also re-arrange the
order (i.e. moving upwards /
downwards) of your
programme choices by “drag
and drop”.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
If you are satisfied with the
selection, click “Save Draft
and Preview” to store and
preview your change(s),
otherwise you may lose all
the information you have
entered on this page.
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Please check your updated
programme choice list
carefully before you submit
your selection(s).
Step 3
To confirm moving your
selection from “My
Workspace” to “My
Programme Choices”, click
“OK”.
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JUPAS Online Application System User Guide (For Applicants)
Step 4
These are your updated
programme choices. Please
note that the choices are
coloured by bands. You can
view your programme
choices by actual priority.
Step 5
You can click “View by band”
to see the institutions’ view.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can add record(s) by
clicking the button(s)
and the button(s) to
remove record(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can click the
button(s) to add examination
/ subject record(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 3
To remove record(s), please
click the button(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can click the
button(s) to add year /
subject record(s).
Step 3
To remove record(s), please
click the button(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can click those
button(s) to add examination
record(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 3
To remove record(s), please
click the button(s).
(The alternative
qualifications of Chinese
Language, such as those
under GCSE, GCE and IGCSE,
in lieu of general Chinese
Language requirement
should be entered under
“Other Academic Results”.)
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Please click “Yes” to confirm
that you have fulfilled the
specified circumstances for
consideration of your
alternative Chinese Language
qualifications.
Step 3
Check your alternative
Chinese Language
qualifications again and tick
the check box to confirm.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can click the
button(s) to add type of
disability / supporting
document record(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 3
To remove record(s), please
click the button(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 2
You can type any word
relating to the activity (e.g.
sports, etc.). A context
search feature will help you
find the appropriate awards /
activities. And click “Add” to
add the activity to your list.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
After adding the activity,
check your record(s) in the
respective table(s).
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JUPAS Online Application System User Guide (For Applicants)
Step 2
Check the application
summary carefully.
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JUPAS Online Application System User Guide (For Applicants)
Step 1
If you wish to withdraw from
the JUPAS scheme, go to “My
Application” “Withdraw
Application”.
If you decide not to submit your withdrawal request, you can simply move away from the current
screen.
Step 2
Indicate the reason for your
withdrawal.
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JUPAS Online Application System User Guide (For Applicants)
Step 3
After you have indicated the
reason for your withdrawal,
click “Submit” to submit
your request.
Step 4
Please check your reason for
withdrawal and read the
statement carefully.
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JUPAS Online Application System User Guide (For Applicants)
Step 5
After you have submitted
your withdrawal request, an
acknowledgement will be
sent to you by post by the
JUPAS Office to confirm your
withdrawal from application.
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JUPAS Online Application System User Guide (For Applicants)
Step 1
Please click “Message Box”
to see your message(s).
Step 2
When you click on the
message from the message
list, the message content will
appear on the bottom of the
message list.
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JUPAS Online Application System User Guide (For Applicants)
Certified true copies (i.e. NOT the original documents) of the following certificates MUST be
submitted to the JUPAS Office by yourself / by post / by your representative on or before the
deadline as specified below:
Alternatively, you may bring the originals and copies of these certificates to the JUPAS Office
for verification.
Please DO NOT send the original documents by post to us to prevent the possibility of their
being lost in the mail. The JUPAS Office will not be responsible for documents lost in the mail.
The certified true copies must be (a) certified by the issuing authority concerned, or a school
principal. The name, status, and position of the person certifying the copies must be clearly
stated; and (b) clearly marked with your application number at the upper right corner.
If you are a school applicant, you can also request your school to verify the certificates no
later than the deadline as specified above.
Certified true copies of these certificates not received by the JUPAS Office / verified by
schools (if you are a school applicant) on or before the specified deadline will NOT be taken
into consideration.
Please note that the final decision on admission will be subject to the authentication of these
qualifications as listed in your application. Your application may be disqualified, or the
participating-institutions may withdraw their offers if you are not able to produce such copies
of certificates when required.
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JUPAS Online Application System User Guide (For Applicants)
10 DOWNLOAD AREA
Step 1
You may download the
Reference Report under
“Download Area” of your
online application account
for completion by a referee.
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JUPAS Online Application System User Guide (For Applicants)
Step 2
The reference report, if
available, must be completed
and returned to the JUPAS
Office by post or by hand on
or before the deadline of 16
December 2010 (by 5:00
pm).
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JUPAS Online Application System User Guide (For Applicants)
The JUPAS Office will verify the requests after receiving the forms from applicants and
refund will only be made to proven cases.
In the event that you are unable to complete the registration procedures at the
institution concerned in person, you may fill in the Letter of Authorization to entrust a
person as your representative to register at the institution concerned on your behalf.
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JUPAS Online Application System User Guide (For Applicants)
11 ACCOUNT LOGOUT
Step 1
For security reasons, please
do not forget to click
“Logout” to log off from the
online application system
when you have finished
using it.
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JUPAS Online Application System User Guide (For Applicants)
12 FAQS
Step 2: Enter your registered email address and the code generated in the Textbox.
Click “Reset password”.
Step 3: A Verification Code will be sent to your email address you have previously
registered on the online application system.
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JUPAS Online Application System User Guide (For Applicants)
Step 4: Enter your Verification Code to verify your action and reset your password.
Click “Change Password”. (Please note that the password is case-sensitive)
Step 2: Enter your registered email address and the code generated in the Textbox.
Click “Request for Login Name”.
Step 3: Get your Login Name from your email address you have previously registered
on the online application system.
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
Step 2: Check Security and set level: Medium / Medium-High (For IE 8.0)
Step 4: Click OK
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JUPAS Online Application System User Guide (For Applicants)
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JUPAS Online Application System User Guide (For Applicants)
C. Safari 5
Step 1: Click on the General Safari Setting menu in Safari and click Preferences…
Step 3: Set Accept cookies: to Only from sites I visit and click .
Q6 When I login the system, it says Internal Server Error / System Busy.
Too many applicants may be submitting their applications / requests simultaneously,
(e.g. near the application deadline), and the system will become too busy. Please wait
for a while (say, 1 minute) and try again.
In this regard, you are advised to submit your application early to avoid system jam.
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JUPAS Online Application System User Guide (For Applicants)
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