®

UC4:global
Enterprise Job Scheduling for
SAP NetWeaver™
 “We needed to securely document and track
our enterprise-wide IT processes with an intu-
itive interface that was consistent across the
many platforms and applications we had in-
stalled worldwide. UC4:global® proved unique
featuring, a state of the art software architec-
ture, rich functionality, and a user friendly de-
sign; allowing us to seamlessly integrate our
SAP® applications with the rest of our global IT
environment.”

Ulrich Herz
IT System Engineer
Hannover Rück

A Smart Combination:
UC4:global® for your SAP® Solutions Environment
UC4 Software: a leading global provider of job scheduling; the world are benefiting from this longtime cooperation, which
SAP®: the top enterprise solutions provider; We know it’s a perfect continues to demonstrate proven success for businesses that com-
match. That’s why, at UC4 Software, since our inception, we’ve bine UC4:global and SAP within their growing, complex IT envi-
worked closely with SAP to provide a competitive advantage to ronments.
our joint customers. Today, hundreds of leading companies around

A Wise Choice:
Enhance Your IT Operation with UC4:global®
Specially designed to work seamlessly within your SAP® solutions,
UC4:global® delivers key benefits to your overall IT operation, in-
cluding:
Comprehensive Support for SAP Solutions
UC4:global is widely recognized as the leading job scheduler for
SAP, and supports all SAP solutions including SAP® R/3®, mySAP™
Business Suite, and SAP NetWeaver™, as well as industry-specific
solutions such as SAP® for Telecommunications and SAP® for Ban-
king. As a result, IT processes in any SAP solution environment can
be centrally managed and monitored alongside the rest of your
global operation.
Efficient Implementation of SAP Solutions
UC4:global is specifically designed to work with SAP applications,
right from the start. In fact, by efficiently managing all routine
background tasks, UC4:global can dramatically reduce the time
and costs involved with deploying and implementing your SAP so-
lutions. As for UC4:global: with its flexible architecture and its plat-
form-independent design, it’s up and running in no time.
Increased Productivity around SAP Solutions
UC4:global boosts the productivity of all SAP business solutions
and their environment. The system efficiently balances calendars
and workloads, providing end-users with increased availability and

2
 Application Level
SAP BI
SAP R/3
SAP R/3 Oracle Oracle
Oracle HP OpenView Tivoli Portal PeopleSoft
SAP R/3 Oracle SAP BI Portal SAP BI DB2

AIX HP-UX Windows Linux Solaris z/OS

Hardware Level
Supporting total application
and platform independence,
UC4:global® makes it easy to
manage even the most complex
IT environments.

enhanced performance, while freeing SAP solution specialists to
focus on their core tasks. This means you get better performance
from your IT systems…and from the people who use them.
Sophisticated Technology
Since its first release, UC4:global was designed to manage hete-
rogeneous, cross-platform IT environments and maximize their
performance. The system was also built specifically to support the
seamless integration of SAP applications and other systems. With
UC4:global, all you need is a single job scheduler to handle all of
the platforms and applications in your comprehensive IT environ-
ment.
Simple Job Creation & Management for SAP Solutions
With UC4:global, it’s as easy to create and plan jobs for SAP appli-
cations as it is for any other system. UC4:global is directly linked to
the SAP Web Application Server, accelerating the design and imp-
lementation of SAP jobs. SAP reports, variants, and other necessary
parameters are made available via UC4:global’s easy-to-use, intui-
tive graphical user interface (GUI). Problems resulting from manu-
al errors, typos, or outdated report lists are effectively eliminated.
Jobs are created using a simple drag & drop functionality, and vi-
sualized graphically to ensure clarity and simplify job management
and control.
Maximum SAP System Availability for SAP Solutions
We know that your SAP solutions play a critical role in enabling
your company’s success. By centrally tracking and automating SAP
jobs and processes, UC4:global makes sure your SAP applications
are always available, while reducing system interruptions and er-
rors. With UC4:global, SAP system administrators enjoy complete
control over all background processes without restricting individual
user rights. For example: UC4:global can quickly deliver end-user
reports without draining valuable IT resources, ensuring that your
SAP solutions remain continuously available.
Centralized Process Management
UC4:global offers standard interfaces for the integration of all ap-
plications, enterprise-wide - supporting the centralized control of
all IT processes, across all platforms. A single, user-friendly interface
ensures uniform handling for every system, requiring virtually no
training as your needs change or new systems are added. With
UC4:global, even the most complex, global IT environments can
be easily controlled from a centralized location, reducing costs and

3

increasing efficiency. UC4:global now also offers a web interface,
so IT processes can be managed from anywhere, at anytime.
Top ROI on Your IT Dollar
UC4:global delivers maximum ROI by making the most of your IT
investment, now and in the future. Our job scheduler ensures to-
tal efficiency by automating key processes, reducing downtimes,
and optimizing existing resources. And with UC4:global, your IT
environment can flexibly support your growing business – without
requiring additional investments for personnel or other IT resour-
ces. With its sophisticated scalability, UC4:global elegantly handles
new processes and additional workload. Plus, its advanced functio-
nality is continuously enhanced to reflect the latest technological
advances, offering maximum investment security – both now and
in the future.
Secure Audit Trails
UC4:global provides a secure audit trail for internal tracking pur-
poses, and supports compliance with key government regulations
such as Sarbanes-Oxley. All jobs and processes, and any changes
made to them, are handled centrally from one location, and are
fully documented. Comprehensive statistics and consistent product
4
“UC4:global® has become a central part of
our daily data center operation. The system’s
comprehensive support of and certification for
all major platforms, including SAP® solutions,
were essential for us.”
Klaus Demel
Manager Production Control
Postbank
release management ensure total transparency of your IT opera-
tion, providing complete accountability. UC4:global also includes
tools for long term archiving, and supports the comprehensive do-
cumentation of individual processes. A case in point: the structured
XML documentation of each and every UC4 object.
Proven Results
UC4:global has been tried and tested for many years, demonstra-
ting proof-positive results in hundreds of installations at leading
companies around the globe. With UC4:global, you can be confi-
dent that your IT infrastructure will always run smoothly, featuring
top reliability and stability and ensuring the seamless operation of
all critical business processes. Our proven technology is backed by
our history of success, and our reputation for delivering outstan-
ding services and support.
Infinite Possibilities
UC4:global offers comprehensive functionality for the centralized
management of IT processes on SAP NetWeaver™ and all other ap-
plications across all platforms … enterprise-wide. With UC4:global
your entire IT operation is set to run smoothly and effectively, now
and in the future.
The Right Idea:
How UC4:global® Supports Systems Management for
SAP® Solutions
Offering a rich functionality and a range of applications, SAP® so- customization to ongoing maintenance. This is where UC4:global®
lutions typically require extensive systems management to ensure enters the picture, offering numerous features to simplify and en-
seamless functioning within your business environment, from initial hance systems management for SAP solutions, including:

Backup
Archiving
Housekeeping Jobs
Reports

Batch Input
Data Export
Web Services
Job Application
Scheduling Integration

J2EE Interface
Management

Business Monitoring
Intelligence
r TM
Sy

Solution
Manager
st

ve
em

ea

s
M W
InfoPackages an et Availability
ag N
eme AP
Process Chains nt for S Workload Mgmt.

Business Process
Management

UC4:global®: comprehensive process automation for SAP NetWeaver™. For more on this chart, keep reading

5
 “By making the UC4:global® functionality avai-
lable through our hosting services, we can
provide our customers with a higher level of
IT automation – translating to lower operating
expenses and higher reliability of their IT pro-
cesses. In addition, our customers will now be
able to seamlessly integrate their non-SAP pro-
cesses into SAP® Hosting Services, effectively
decreasing both the complexity and the costs
of their IT operation.”

Thomas Besthorn
Managing Director
SAP Hosting AG & Co. KG

UC4:global® for Job Scheduling

for SAP® Solutions
Much of the mySAP™ Business Suite functionality is based on
background processes. The reliability of these processes - and of
the entire system operation - depends on how well they can be
automated, scheduled, and managed. For this task, top-quality job
scheduling is the key.
UC4:global® offers best-in-class job scheduling to centrally mana-
ge all background processes, for all SAP® solutions, across all plat-
forms. Through its simple, user-friendly GUI, UC4:global extends
the functionality of SAP NetWeaver™ to seamlessly integrate SAP
processes into enterprise-wide process management.
Supporting end-to-end automation across all systems and platforms
in the enterprise, UC4:global increases the reliability of the entire
IT operation. The system offers a centralized process overview and
maximum user comfort. As a result, end users become more auto-
nomous, and SAP solution specialists, no longer tied down by time-
consuming routine jobs, are free to focus on their core tasks.
Dynamic Management
Modern processes require maximum flexibility. Companies must
be able to dynamically react to changing market demands, just as
corporate IT systems must be able to flexibly support new business
needs. With UC4:global, companies can rapidly respond to chan-
ges in business and technology as they evolve – while ensuring that
all background processes continue to run smoothly and reliably,
without interruption.
Dynamic Variant Management
A myriad of variants play a constant role in driving the dynamic
development of your IT operation’s background processes. SAP
NetWeaver enables that these process parameters be created and
changed, UC4:global allows the dynamic generation and modifica-
tion of variants, ongoing and on-the-fly.
Assessing optimal values during run times, UC4:global ensures
that, at each moment, just the right data is being processed. This
maximizes existing resources by streamlining processing needs and
ensuring the accuracy and consistency of the necessary data and
variables.
Optimized Job Management
No system has endless resources. The key is to use each resour-
ce to the best of its capability, continuously balancing workload
as needed to ensure maximum reliability and optimized process
management. UC4:global effectively distributes jobs and workflow
across all available application servers and time allotments. To ensu-
re dynamic job management in SAP NetWeaver, UC4:global uses
all available SAP monitor values. SAP solution information serves as
input for the optimized processing.
Controlled Mass-Data Processing
Expert SAP users already know: mass-data processing in SAP solu-
tion environments can be a challenge. UC4:global optimizes the
processing of large data volumes in SAP solutions. The system
automatically adapts the load to available resource space, and in-

6
 Job

Job Job Job Job Job Job

Job
scheduled

released

Job
INTERCEPT
CONDITIONS
ready

active

tegrates parent-child relations among single tasks into the overall

processing logic to implement dependencies for the general IT ope- Job
ration. finished canceled

End-User Integration
Via job interception, UC4:global® takes over and manages end-user
UC4:global offers completely new ways to integrate the end-user
jobs. The intercept rules are centrally maintained in UC4:global.
into SAP NetWeaver’s systems management capabilities. SAP users
can start their individual processes directly, while the systems ma-
nagement retains overall control.

Job Interception
Using specific criteria, SAP system administrators can easily hand Job 1 Job 2
off processes to UC4:global via Job Interception for effective work-
load management. Systems management tasks remain unaffected
by user jobs. finished

Portal Integration
UC4:global’s Job Scheduling iViews offer access to background
processing via SAP® Enterprise Portal solutions. Users can instan- Job 1a Job 1b
taneously check the status of their entire business operation, inclu-
ding SAP processes, from a single interface.
finished

API for ABAP™

UC4:global makes it easy to create individualized, custom inter-
faces for end-users, who can access select UC4 functionality via
an API for ABAP™. As a result, routine jobs no longer encroach on Job 1* Job 1* Job 1*
dense IT workloads, streamlining efficiency and effectiveness.
UC4:global® uses parent-child relations to manage and monitor par-
allel mass processing.

7
 UC4:global® offers a user-friendly GUI to support job administration within SAP® solutions.
UC4:global® for Comprehensive
Interface Management
SAP® solutions are likely not the only applications in your com-
plex IT infrastructure. To successfully implement efficient business
processes throughout the enterprise, a seamless integration of all
applications is a must. With its comprehensive interface manage-
ment functionality, UC4:global® can streamline and simplify this
important task.
Batch-Input
Batch input sessions are still the standard method for importing
data into SAP solutions. UC4:global integrates batch input sessions
into enterprise-wide process management, and supports the imp-
lementation of other processes’ dependencies to these batch input
sessions. As a result, your entire IT operation can be fully centrali-
zed and automated, increasing efficiency and reliability.
Batch input sessions are automated according to customizable
rules. At the same time, the system administrator maintains the
flexibility to determine which sessions should be automatically pro-
cessed by UC4:global, and which should still be handled manually
if needed.
8
With its ability to centrally manage and automate all business
processes, UC4:global can also support the parallel processing of
batch input sessions, maximizing existing resources and minimizing
processing time.
Application Integration
While SAP NetWeaver provides the technical infrastructure for in-
tegrating SAP solutions with other applications in the enterprise,
it does not offer a process-oriented approach to this type of inte-
gration. UC4:global stands for the seamless implementation and
management of all IT processes across all applications. It features
standard interfaces for SAP NetWeaver as well as for PeopleSoft®,
Oracle® Applications, and Siebel®, and can also link to all other
business applications via the UC4 Business Integration Kit™ – in-
corporating virtually any solution into a centralized process ma-
nagement operation.
 Triaton GmbH
a company of HP

“Our customers include leading corporations,

such as Aventis and Thyssen Krupp, who have
recognized the critical benefit of outsourcing
their IT operation to HP Triaton. UC4:global®
is an essential component of our offering, en-
abling us to leverage a comprehensive systems
management tool for the enterprise-wide,
cross-platform planning and management of all
jobs and events.“

Holm Thiele
Portfolio Manager
Hosting Division, Triaton

Batch Application Integration

At UC4, we know that it is usually not necessary to integrate appli-
cations in real time; which is why UC4:global is also the premier so-
lution for the implementation of batch application integration (BAI)
projects. UC4:global offers a more efficient and cost-effective op-
tion, with data exchange taking place in the background, and only
when needed. This means that infrastructure requirements can be
drastically reduced, without restricting the overall IT operation. Free
to focus on core processes, EAI projects become less intensive from
the standpoint of both cost and effort.

Transaction Automation
In general, automation ends when the system requires user input.
Yet this is not the case with UC4:global. Online transactions can be
fully automated, with UC4:global filling in the necessary informa-
tion. As a result, the number of manual interventions is drastically
reduced, improving overall accuracy, speed, and efficiency.

9
 “Besides the simple and intuitive handling of
UC4:global®, it was especially helpful that we
were able to take over existing job chains de-
fined in our SAP® solutions without having to
re-define interdependencies.”

Walter Uebersax
Head of IT Service Delivery
Bon Appétit Group

UC4:global® for Centralized Monitoring of

Your Entire IT Operation
Dynamic process management across the enterprise requires the
consistent monitoring of the entire IT infrastructure. UC4:global®
uses any available monitoring data to flexibly optimize existing pro-
cesses.
Centralized Control
UC4:global centralizes the control of all IT systems, enterprise-wide.
This includes making all monitor data of SAP® solutions available
for dynamic processing and active workload management as part
of the complete network operation.
In addition, UC4:global can automatically analyze log files for SAP
solutions, including the system log, the application log, the spool
lists, and the job reports.
Load Management
Load management is an important element of UC4:global’s process
management capabilities. Based on monitor values, UC4:global
optimizes the load distribution in SAP applications. By dynamically
switching between online and batch-work processes and alloca-
ting jobs to different application servers as available, UC4:global
ensures that the job load is always efficiently balanced across all
existing resources.
Notification
System Values
Logs

Event
Automatic Notification Threshold
Action
UC4:global automatically reacts to monitoring values, and features
a comprehensive notification system that leverages a range of avai- Files
lable communication tools to inform users of changes via e-mail,
mobile phone, beeper, and more. Shift calendars and escalation
mechanisms ensure that all notifications reach the appropriate
Databases Display
users on time.

UC4:global®: Modern event-driven Job Scheduling.

10
 “The joint introduction of UC4:global® and
SAP® solutions into our IT infrastructure has
proved to be a powerful, business-changing
decision for us. UC4:global perfectly balances
the functionality in SAP solutions, providing us
with a reliable tool that manages and monitors
the interfaces in our heterogeneous IT environ-
ment.”

Ralf Schumann
Team Manager Production Planning
LSV Gartenbau

UC4:global®: Clearly arranged monitoring via customized Cockpit objects.

11

UC4:global® for Seamless Integration
With SAP® Solution Manager
UC4:global® works directly with the SAP® Solution Manager, dis-
playing up-to-date information from UC4:global in the SAP mo-
nitoring tree, and using visuals that are familiar to SAP users. SAP
administrators gain a complete view of enterprise-wide IT proces-
sing and the entire UC4:global system. This makes it much easier
to track global processes, identify and eliminate errors before they
occur, and keep the entire business operation running smoothly.
12
UC4:global® status data is visua-
lized in the SAP® monitoring tree
and serves as the basis for mode-
ling business processes with the
SAP Solution Manager.
All processes that are managed by UC4:global can also be used
for business process modelling within the SAP Solution Manager.
Processes running on SAP applications can be integrated with pro-
cesses being managed by UC4:global, ensuring that the SAP So-
lution Manager has all the data needed to drive a comprehensive
business process management program.
 UC4:global® integrates SAP® BI
processes into enterprise-wide
job scheduling and process ma-
nagement. Jobs are easily defined
via the user-friendly UC4:global
interface.

UC4:global® for SAP® Business Intelligence

SAP® Business Intelligence requires background processes to gather
and manage data. InfoPackages are used to manage data, while
other tasks are typically handled via process chains. The completion
of these activities usually depends on tasks and events taking place
in other applications. A case in point: SAP® BI must only begin coll-
ecting data once all of it is available in the source systems, typically
when day-end processing and data security are completed.
Integrating InfoPackages and process chains into its centralized
management capabilities, UC4:global® incorporates SAP BI proces-
ses into enterprise-wide IT and business operations, and manages
them efficiently and reliably. Mutual dependencies are implemen-
ted via a user-friendly, graphical dialog. In short: UC4:global ensu-
res the smooth operation of all business processes and their com-
plex interdependencies, making critical business data instantly and
accurately available whenever needed.

13

UC4:global® for J2EE
Certified for J2EE™ on the SAP® Web Application Server compo-
nent of SAP NetWeaver™ with version 3.0, UC4:global® manages
and controls J2EE applications in SAP NetWeaver, and also features
proprietary J2EE solutions.
As a platform, SAP NetWeaver supports both the established
ABAP™ technology and the J2EE standard. J2EE applications are
seamlessly integrated into the SAP system environment.
Via the UC4.Web GUI™, users can check the status of their enter-
prise-wide background processing from any web browser. The in-
terface is based on J2EE technology, and runs on SAP NetWeaver.
14
“UC4:global® manages all of our applications
and systems across all platforms – achieving
complete Enterprise Application Integration. As
a result, all of our applications are seamlessly
linked to provide consistent, relevant data au-
tomatically – without the need for any manual
intervention.”
Ralf Rogner
Systems Engineer
Bobst Group
UC4 iViews
UC4:global’s integration into the SAP® Enterprise Portal compo-
nent of SAP NetWeaver is also based on Java™ technology. Via
iViews, users can gain access to a range of critical job scheduling
functionality.
UC4 scheduling objects can be directly managed and controlled via
the SAP® Enterprise Portal. Even without in-depth job scheduling
know-how, end users can easily plan and start a job. If necessary,
certain parameters can be pre-defined.
Once started, jobs are managed and monitored by UC4:global,
while users can check their status through the iView technology
at any time.
 People Integration
Multichannel-Access
Portal
Collaboration WebGUI Job Scheduling iView

Information Integration
Knowledge Management UC4.Executor
Business Intelligence for use with
Master Data Management SAP BI
TM

Process Integration UC4.Executor

SAP NetWeaver

for use with

Integration Broker UC4.Connect mySAP
Business Process Management for use with Business Suite
SAP NetWeaver
Application Platform UC4.Executor
for
J2EE UC4 OS System
ABAP Resource
DB- and OS independence Adapter

UC4.Call API
for
ABAP

UC4:global® is tightly integrated with SAP NetWeaver™ on all levels.

UC4:global®
Powered by SAP NetWeaver™
With its tight integration across the SAP NetWeaver™ platform
UC4:global® represents a comprehensive solution for managing
asynchronous IT processes within SAP NetWeaver. Its capabilities
for SAP NetWeaver are approved by multiple certifications for this
platform and by hundreds of customers using UC4:global for ma-
naging their SAP® solutions with UC4:global. UC4:global has been
certified with version 3.0 and may therefore use the “Powered by
SAP NetWeaver” logo.
Application platform
On the Application Platform level UC4:global is tightly integrated
with the SAP NetWeaver platform. UC4 Executors™ (agents) run-
ning on all systems where SAP NetWeaver is operating provide the
basic functionality for system management in SAP NetWeaver. A
dedicated Executor for SAP Solutions takes care of the asynchro-
nous processing in SAP NetWeaver. Furthermore, for custom inte-
gration solutions UC4:global provides APIs for both basic technolo-
gies supported by SAP NetWeaver – ABAP™ and J2EE.
Process Integration
Process integration is UC4:global’s core business. UC4:global ma-
nages all IT processes enterprise-wide, including those in SAP Net-
Weaver. Information about the all IT processing is delivered to SAP
NetWeaver via the UC4:global component “UC4.Connect™ for
SAP Monitoring“, where it can be used for business process model-
ling with the SAP Solution Manager.
Information Integration
On the information integration level UC4:global manages all back-
ground processes in SAP® Business Intelligence. By using Batch
Application Integration, information from other applications is also
transferred and processed under UC4:global’s control.
People Integration
To complete the integration of UC4:global with SAP NetWeaver,
it also provides for integrating SAP users. Through use of the
UC4.WebGUI running on the SAP® Web Application Server, ope-
rators control job scheduling operations. The UC4 iViews for Job
Scheduling even bring job scheduling information to the SAP® En-
terprise Portal and enable business users to start and monitor criti-
cal business processes.

15
 The Best Value:
Optimize Your Investment in SAP® Solutions
with UC4:global®
Here’s a quick look at the value you’ll get by deploying UC4:global® Unmatched usability and flexibility
in conjunction with your SAP® solution environment: • Access an intuitive, user-friendly GUI that features drag-and-
drop functionality
Proven Success with SAP Solutions • Ensure integration with all SAP applications and other systems
• Take it from our customers: over 50% of UC4:global installati- during design and run time
ons manage SAP solutions • Make job scheduling easy via a simple, cross-platform schedu-
• See for yourself: visit http://www.UC4.com for our varied cus- ling language that can be easily mastered by users at any skill
tomer reference list level
• Leverage multiple certifications for SAP NetWeaver™ and the
entire SAP solutions suite Advanced technology
• Take up only minimal system resources when installing
Reduced costs UC4:global
• Achieve total process automation, eliminating manual tasks • Experience UC4:global’s uniform support for all SAP solutions
and errors • Enjoy UC4:global’s comprehensive functionality for SAP and all
• Maximize existing resources, optimizing the staff and systems other business applications
you already have in place
• Create a reliable IT operation throughout the enterprise, incre- Professional Support
asing efficiency and productivity • Work with our SAP-certified consultants
• Access 24x7 support wherever and whenever you need it
Increased reliability • Talk to us in any language you need; we offer multi-lingual sup-
• Ensure non-stop availability for all users and systems port in our customers’ native languages
• Gain centralized control over enterprise-wide systems and ap-
plications
• Build a secure audit trail for total visibility into your business
operations

Maximum investment security

• Enjoy seamless support for all of your systems and applications,
now and in the future
• Scale your investment as you grow your business with our fle-
xible architecture
• Leverage state-of-the-art technologies that continuously evolve
to address changing customer needs and market conditions

www.UC4.com

All trademarks, logos and service marks mentioned in this publication are
the property of UC4 Software GmbH (UC4) or of the respective compa-
nies. These brands may not be used without the prior written consent of
their owners. UC4, UC4:global and the UC4 logo are registered trade-
marks of UC4.

Copyright © 2004 UC4 Software GmbH (UC4). All rights reserved. The
content of this publication is protected by copyright laws and other intel-
lectual property laws. Any unlawful use of the materials in this publicati-
on will be considered a violation of these laws. Any copying of the infor-
mation or documents in this publication requires prior written consent.

Print layout: www.reizverstaerker.at