1 2 3 4 5 6 Simatic: Manual

s
Preface, Contents
Service at a Plant 1
Checking Diagnostics
SIMATIC Requirements 2
Messaging Concept in PCS 7 3

Process Control System PCS 7 Storage - What Should Be
Done? 4
Service Support and
Diagnostics Diagnostics for PCS 7 5
Manual Additional Information 6

Glossary, Index
Edition 04/2004
A5E00164228-02
Safety Guidelines
This documentation contains notice that you should observe to ensure your own personal safety, as well as
to protect the product and connected equipment from damage. These notices are highlighted in the manual
by a warning triangle and are marked as follows according to the level of danger:
Danger
! indicates that death, severe personal injury or substantial property damage will result if proper
precautions are not taken.
Warning
! indicates that death, severe personal injury or substantial property damage can result if proper
precautions are not taken.
Caution
! Indicates that minor physical injury or property damage can result if proper precautions are not taken.
Caution
indicates that property damage can result if proper precautions are not taken.
Notice
draws your attention to particularly important information on the product, handling the product, or to a
particular part of the documentation.
Qualified Personnel
Only qualified personnel should be allowed to install and work on this equipment. Qualified persons are
defined as persons who are authorized to commission, to ground and to tag circuits, equipment, and
systems in accordance with established safety practices and standards.
Correct Usage
Note the following:
Warning
! This device and its components may only be used for the applications described in the catalog or the
technical description, and only in connection with devices or components from other manufacturers
which have been approved or recommended by Siemens.
This product can only function correctly and safely if it is transported, stored, set up, and installed
correctly, and operated and maintained as recommended.
Trademarks
PCS 7®, WinCC®, SIMATIC®, SIMATIC NET®, SINEC®, and STEP® are trademarks of Siemens AG.
Other names in this documentation could be trademarks. Use of such names by third-parties for their own
purposes could infringe upon the rights of the trademark owners.
Copyright © Siemens AG 2004 All rights reserved Disclaimer of Liability

The reproduction, transmission or use of this document or its We have checked the contents of this manual for agreement with
contents is not permitted without express written authority. the hardware and software described. Since deviations cannot be
Offenders will be liable for damages. All rights, including rights precluded entirely, we cannot guarantee full agreement. However,
created by patent grant or registration of a utility model or design, the data in this manual are reviewed regularly and any necessary
are reserved. corrections included in subsequent editions. Suggestions for
improvement are welcomed.
Siemens AG
Bereich Automation and Drives
Geschaeftsgebiet Industrial Automation Systems ©Siemens AG 2004
Postfach 4848, D- 90327 Nuernberg Technical data subject to change.
Siemens Aktiengesellschaft A5E00164228-02
Preface
Purpose of this Documentation

This documentation contains information that supports you in:
• Performing the necessary steps to ensure the availability of a PCS 7 system
• Verifying requirements that should be satisfied to ensure effective diagnostics
of your PCS 7 system
• Understanding the message concept of a PCS 7 system.
• Carrying out precise steps to respond to a fault and preparing detailed
information about the state of the PCS 7 system for service experts.
• Selecting the correct diagnostic tool enabling you to perform diagnostics on
your PCS 7 system with the help provided.
Disclaimer of Liability
Warning
! Siemens does not accept responsibility for inappropriate use of the procedures
presented in this service guideline or any consequences that might result thereof
for the customer.
Warning
! • All work must be performed by trained service personnel only.
• Always observe the plant-specific rules and government regulations when
making changes in a plant.
• Observe the general plant-specific conditions and adjust the work accordingly.
• Always bear in mind that changes in a plant can impact other sections of the
plant.
Process Control System PCS 7 - Service Support and Diagnostics

A5E00164228-02 iii
Preface
Target Audience of This Documentation

The Service Support and Diagnostics documentation is intended for use by the
following trained service personnel (Service Level 1):
• PCS 7 users
• SIMATIC S7 specialists
Required Knowledge
This documentation contains information about working with PCS 7 intended for
trained service personnel. Familiarity with the following is required to understand
this documentation:
• Basic knowledge of the Microsoft Windows 2000 operating system
• Knowledge of the functions and configurations of SIMATIC PCS 7
(Engineering System, PCS 7 OS).
• Knowledge of the functions and configurations of SIMATIC S7 (S7-400,
STEP 7)
• Knowledge of the functions and configurations of SIMATIC NET (network
components and transmission media)
What This Documentation Cannot Accomplish

This documentation is a guide for service support. It therefore lays no claim to
completeness. Because specific information for individual plants is not available,
this documentation cannot guarantee the following:
• That you will be able to use it to remedy faults by yourself
• That, if service is required (similar or identical to what is presented), the
procedure described will enable the cause of error to be located or the fault to
be remedied
• That detailed information about individual hardware or software components is
complete
• That detailed information about individual hardware or software errors is
complete
• That this manual can provide the expert knowledge of a service technician or a
member of the hotline staff
• That procedures carried out will not affect the plant
• That the procedures described can be performed by means of remote access
Scope of This Documentation

This documentation is valid for the process control system PCS 7, version V6.0
and higher.

iv A5E00164228-02
Preface Preface
Presentation of Technical Information

• You can use the index to locate a diagnostic tool.
• The Service Support and Diagnostics documentation is available in the
following media forms:
• PDF file on "PCS 7 - Electronic Manuals" CD
• Online Help file on the PCS 7 Toolset CD
The Help file contains video sequences to illustrate complex interactions of
selected topics. You can view these video sequences by clicking the following icon
in the Help file:
Additional Support
For any unanswered questions about the use of the product presented in this
documentation, contact your local Siemens representative.
http://www.siemens.com/automation/partner
http://www.ad.siemens.de/cba/
You will find a guide to the technical documentation offered for the individual
SIMATIC Products and Systems here at:
http://www.siemens.com/simatic-tech-doku-portal
Training Center
We offer courses to help you get started with SIMATIC PCS 7. Contact your
regional training center or the main training center in Nuremberg (90327) Federal
Republic of Germany.
Telephone: +49 (911) 895-3200
Internet: http://www.sitrain.com/

A5E00164228-02 v
Preface
A&D Technical Support

Worldwide, available 24 hours a day:
Nuernberg
Johnson City Beijing

Peking
Worldwide (Nuernberg)
Technical Support
24 hours a day, 365 days a year

Phone: +49 (180) 5050-222
Fax: +49 (180) 5050-223
mailto:adsupport@siemens.com
GMT: +1:00
Europe / Africa (Nuernberg) United States (Johnson City) Asia / Australia (Beijing)
Authorization Technical Support and Technical Support and
Authorization Authorization
Local time: Mon.-Fri. 8:00 to 5:00 PM Local time: Mon.-Fri. 8:00 to 5:00 PM Local time: Mon.-Fri. 8:00 to 5:00 PM
Phone: +49 (180) 5050-222 Phone: +1 (423) 262 2522 Phone: +86 10 64 75 75 75
Fax: +49 (180) 5050-223 Fax: +1 (423) 262 2289 Fax: +86 10 64 74 74 74
mailto:adsupport@siemens.com mailto:simatic.hotline@sea.siemens.com mailto:adsupport.asia@siemens.com
GMT: +1:00 GMT: -5:00 GMT: +8:00
The languages of the SIMATIC Hotlines and the authorization hotline are generally German and English.

vi A5E00164228-02
Preface Preface
Service & Support on the Internet

In addition to our documentation, we offer our Know-how online on the internet at:
http://www.siemens.com/automation/service&support
where you will find the following:
• The newsletter, which constantly provides you with up-to-date information on
your products.
• The right documents via our Search function in Service & Support.
• A forum, where users and experts from all over the world exchange their
experiences.
• Your local representative for Automation & Drives via our representatives
database.
• Information on field service, repairs, spare parts and more under "Services".

A5E00164228-02 vii
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viii A5E00164228-02
Contents
1 Service at a Plant 1-1

1.1 Data Backup Strategies ................................................................................ 1-3
1.1.1 Backing Up ES Project Data ......................................................................... 1-4
1.1.1.1 Backing Up Parameter Settings of the SIMATIC Station............................. 1-4
1.1.1.2 Archiving a Project..................................................................................... 1-6
1.1.1.3 Retrieving a Project ................................................................................... 1-8
1.1.1.4 Archiving and Retrieving Multiprojects........................................................ 1-8
1.1.1.5 Backing Up User-Created Libraries.......................................................... 1-10
1.1.1.6 Backing Up User-Created Functions and Actions ..................................... 1-11
1.1.2 Backing Up PCS 7 OS Data........................................................................ 1-12
1.1.2.1 Backing Up Archive Data ......................................................................... 1-12
1.1.2.2 Reading Archive Data of Older Versions .................................................. 1-12
1.1.3 Backing Up SIMATIC BATCH Data ............................................................. 1-13
1.1.3.1 Generating a Backup ............................................................................... 1-14
1.1.3.2 Restoring Data from a Backup ................................................................. 1-15
1.1.3.3 Archiving Batches.................................................................................... 1-16
1.1.4 Creating an Image ...................................................................................... 1-17
1.1.4.1 Example for Generating an Image File ..................................................... 1-18
1.1.4.2 Example for Restoring Image Data .......................................................... 1-21
1.2 Software Updates ....................................................................................... 1-23
1.3 Hardware Updates...................................................................................... 1-23
1.3.1 Making Adjustments after a Hardware Change............................................ 1-24
1.3.2 Updating the CPU Operating System .......................................................... 1-25
1.3.3 Working with Device Database Files (*.GSE Files) ...................................... 1-28
1.3.4 Updating an IMxxx ...................................................................................... 1-29
1.3.4.1 Updating the Firmware of an IM by Means of Industrial Ethernet .............. 1-30
1.3.5 Updating an CPxxx ..................................................................................... 1-32
1.3.5.1 CP 341: Firmware Update ....................................................................... 1-32
1.3.5.2 CP 443-1: Firmware Update .................................................................... 1-34
1.3.5.3 CP 443-5 Basic: Firmware Update ........................................................... 1-36
1.3.5.4 CP 443-5 Extended: Firmware Update..................................................... 1-39
2 Checking Diagnostics Requirements 2-1
3 Messaging Concept in PCS 7 3-1

3.1 PCS 7 Message System ............................................................................... 3-2
3.2 Origin and Configuration of a Message ......................................................... 3-3
3.3 Obtaining Information about a Message ........................................................ 3-4
3.4 Understanding Messages ............................................................................. 3-4
3.4.1 Message Types in Message Lists and Archives ............................................ 3-4
3.4.2 Target Groups of Messages.......................................................................... 3-5
3.4.3 Message Lists during Process Operation ...................................................... 3-5
3.4.4 Overflow of Message Buffer .......................................................................... 3-7
3.4.5 Message Priority........................................................................................... 3-7

A5E00164228-02 ix
Contents
4 Storage - What Should Be Done? 4-1

4.1 Being Prepared for Expert Support ................................................................4-3
4.1.1 Plant Documentation .....................................................................................4-4
4.1.2 Reading Out the CPU Diagnostic Buffer.........................................................4-4
4.1.3 CPU Fault - Diagnostics.................................................................................4-5
4.1.4 OS Fault - Diagnostics...................................................................................4-6
4.1.5 Preparing Remote Diagnostics ......................................................................4-8
5 Diagnostics for PCS 7 5-1
5.1 Diagnostics of PC User Settings ....................................................................5-3
5.2 Diagnostics of PC Components .....................................................................5-4
5.3 Diagnostics on Network Connections.............................................................5-5
5.4 Diagnostics during Configuration ...................................................................5-6
5.5 Diagnostics on Modules.................................................................................5-6
5.6 Diagnostics on a CPU....................................................................................5-7
5.7 Diagnostics on PROFIBUS ............................................................................5-7
5.8 Diagnostics of the OS ....................................................................................5-8
5.9 Diagnostics of Time of Day ............................................................................5-9
5.10 Diagnostics of Hardware Displays................................................................5-10
5.11 Diagnostics Tools ........................................................................................5-12
5.11.1 Diagnostics of PC Components ...................................................................5-13
5.11.1.1 Win2000 Computer Management .............................................................5-13
5.11.1.2 Shares for Drives, Folders, and Files ........................................................5-14
5.11.1.3 System Tools - Local Users and Groups...................................................5-15
5.11.1.4 DOS Window/Command Prompt ..............................................................5-15
5.11.1.5 Set PC Station..........................................................................................5-16
5.11.1.6 Set PG/PC Interface .................................................................................5-16
5.11.1.7 Component Configurator ..........................................................................5-17
5.11.2 Diagnostics in the Network ..........................................................................5-18
5.11.2.1 NetPro......................................................................................................5-18
5.11.2.2 NCM S7 Industrial Ethernet ......................................................................5-18
5.11.2.3 NCM S7 PROFIBUS.................................................................................5-19
5.11.3 Diagnostics on the OS .................................................................................5-20
5.11.3.1 License.log File ........................................................................................5-20
5.11.3.2 Lifebeat Monitoring ...................................................................................5-21
5.11.3.3 WinCC "System Info" Channel..................................................................5-22
5.11.3.4 User Administrator....................................................................................5-23
5.11.3.5 WinCC Scope...........................................................................................5-23
5.11.3.6 WinCC - Channel Diagnosis .....................................................................5-24
5.11.3.7 NetCC ......................................................................................................5-24
5.11.3.8 Status of Multi-User Operation..................................................................5-25
5.11.3.9 Status of Connections ..............................................................................5-25
5.11.3.10 Redundancy State Control........................................................................5-25
5.11.4 Diagnostics on the SIMATIC Station ............................................................5-26
5.11.4.1 SIMATIC Manager....................................................................................5-26
5.11.4.2 HW Config................................................................................................5-27
5.11.4.3 Module Information...................................................................................5-27
5.11.4.4 PROFIBUS Diagnostics with the Diagnostic Repeater ..............................5-29
5.11.4.5 SIMATIC PDM..........................................................................................5-30

x A5E00164228-02
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5.11.5 Additional Diagnostics Options.................................................................... 5-31

5.11.5.1 Additional Diagnostics Options for PCS 7 ................................................ 5-31
5.11.5.2 Amprolyzer (Add-on Product)................................................................... 5-32
5.11.5.3 BANYnet (Add-on Product) ...................................................................... 5-33
5.11.5.4 BT 200 Bus Test Device .......................................................................... 5-33
5.11.5.5 SYSTEM Process Control Diagnostics (Add-on Product) ......................... 5-34
6 Additional Information 6-1
Glossary
Index

A5E00164228-02 xi
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xii A5E00164228-02
1 Service at a Plant
This section presents measures for ensuring availability of a PCS 7 system.

Information on fault-tolerant systems can be found in the Process Control System
PCS 7; Fault-Tolerant Process Control Systems manual.
Using information in this section, you should be able to do the following:
• Preserve the specified condition of a plant (adhere to maintenance intervals,
replace batteries, etc.)
• Optimize the plant and prevent faults (update firmware, eliminate possible
known error causes, etc.)
• Minimize required downtimes due to faults (provide backups, etc.)
Note to Reader
Topics in this section are divided into topic areas. The following information is
provided for each topic area:
What? What is described?

When? When can you perform this action?
How? Information on the "topic area" can be found in the section entitled
"...".

A5E00164228-02 1-1
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Contents
Topic Area Information

Backing up data • What?: Information on backing up and restoring data in a PCS 7 system.
Backups are necessary if you want to restore a component or configuration status
(following a damaged hard disk, for example).
• When?: Backups should always be generated when changes have been made in
a plant.
• How?: Information on creating data backups can be found in "Options for Data
Backup".
Software update A SIMATIC station may switch to STOP mode as a result of a software change.
• What? Information on converting projects of older versions to a current version.
There are two types of software updates:
- Updates that utilize the "new" functions of a new version of PCS 7
- Updates that do not utilize the "new" functions of a new version of PCS 7
• When?:
- If you want to utilize functions of a new version of PCS 7
- If you want your projects to always run on a current software version
- If software corrections necessitate a conversion
• How?: Information on updating software can be found in "Software Updates".
Hardware update A SIMATIC station may switch to STOP mode as a result of a hardware change.
• What? Information on how to perform a firmware update and the subsequent
configuration steps required
• When?: If you want to convert components to a current version (because new
functions are to be used or errors must be corrected, for example)
• How?: Information on updating hardware can be found in "Hardware Updates"

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1.1 Data Backup Strategies
A project (PC) data backup:

• Can be generated in different ways and for different purposes (project
archiving, image file, etc.)
• Ensures fast
recovery of original status after a system failure
Recommendations for Increasing Data Protection

• Always perform a data backup:
- After configuration changes
- Before and after system component upgrades
- Before and after configuration software upgrades
• At a minimum, keep the three most recent versions of your project.
• If you use different storage media for data backup (a second hard disk, ZIP
disk, MOD, CD, etc.), data can also be read from another storage medium in
the event of a defective device.
• You can also back up data on hard disks of PCs in a network. Simultaneous
hard disk failures on multiple PCs is very unlikely.
Backing Up and Reconstructing Data

Refer to the following data backup options:
Backing up ES project data
• Backing Up Parameter Settings of the SIMATIC Station
• Archiving a Project
• Retrieving a Project
• Archiving and Retrieving Multiprojects
Backing up OS project data
• Backing Up Archive Data
SIMATIC BATCH - backing up data
• Backup of BATCH Data
• Generating a Backup
• Restoring Data from a Backup
• Archiving Batches

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Generating an image
• Backing Up Data by Generating an Image File
• Example for Generating an Image File
• Example for Restoring Image Data
Note
Make sure the backups are stored securely (store in separate rooms, fireproof
cabinets, etc.).
Make sure the backups are readable (particularly in the case of reusable storage
media such as floppy disks).
1.1.1 Backing Up ES Project Data
1.1.1.1 Backing Up Parameter Settings of the SIMATIC Station

Parameters (such as controller settings) can be changed online in the SIMATIC
station using the OS and the engineering system. Different situations make it
necessary to back up current data blocks, FBs, or parameter settings from the
SIMATIC station (for example, after restoring configuration data from a data
backup). You can make use of the following backup options:
• Read out data blocks and FBs from the SIMATIC station
• Read out charts containing current parameters from the SIMATIC station
Notice
These actions overwrite all of the configured settings with the current plant values
(note the start value settings, for example).
Danger
! If you read in these data, you must ensure that hazardous conditions cannot occur
following a hot restart of the plant or after configuration data are downloaded.

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Reading Out Data Blocks and FBs from the SIMATIC Station
1. Open the project in SIMATIC Manager.
2. Select the following menu command: View > Online.
3. In the tree structure, select the data blocks and FBs you want to read back
from the SIMATIC Station.
4. Select the following menu command: Edit > Copy.
5. Select the following menu command: View > Offline.
6. Select the following menu command: Edit > Paste.
Read Out Charts Containing Current Parameters from the SIMATIC Station
1. In SIMATIC Manager, double-click any CFC chart to start the CFC Editor.
2. Select the following menu command: Chart > Read Back.
3. In the "Read Back Chart" dialog box, make the following settings:
- Sources: Program on the CPU
- Scope: OCM-capable parameters
It is recommended that you now perform a backup of the project (see "Archiving a
Project").
This backs up all current parameter settings for the SIMATIC station.

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1.1.1.2 Archiving a Project

The following archiving tools can be used:
• Archiving tool provided in SIMATIC Manager
• Windows version of PKZIP (V4.0) supplied on the PCS 7 CD
Settings in SIMATIC Manager

Use the following procedure:
1. In SIMATIC Manager, select the following menu command: Options >
Settings.
The "Settings" dialog box is displayed.
2. Switch to the "Archiving" tab.
3. Select your "preferred archiving program" from the list (default is PKZIP).
4. Select the following "options":
- Check options
- Check target directory while retrieving
5. Click "OK" to save your inputs.
Settings in PKZIP
Presettings are required when using the PKZIP software supplied on the PCS 7
CD. Use the following procedure:
1. In Windows Explorer, select the following folder: Programs > Pkware >
Pkzipw4.
2. Double-click the PKZIP compression program.
PKZIP for Windows is displayed.
3. Select the following menu command: Tools > Options.
The "Options" dialog box is displayed.
4. Switch to the "Compress" tab.
5. Make the following settings:
- In "File Options":
Select the "Include subfolders (recurse)" check box.
In the "Save folder name" list, select "Relative path."
In the "Update mode" list, select "Add & Update files."
- In "File Attributes":
Select all check boxes.
- In the "Folders" tab:
You can specify a default folder for your data backup.

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Archiving
1. In SIMATIC Manager, select the following menu command: File > Archive.
The "Archiving" dialog box is displayed.
2. Switch to the "User Projects" tab.
3. Select the project you want to archive from the list (you may have to select the
directory first using the "Browse" button).
The "Archiving - Select Archive" dialog box is displayed.
5. Make the settings for the archive file:
- In the "Save in" list, select the drive and folder.
- In "File name," enter the name of the file where you want to save the data.
6. Click "Save" to save your inputs.
The archive operation starts.
You know the archive operation is finished when the "Archiving" dialog box closes.
Recommendation
After compressing your project in the archive directory (S7 project), you should
rename the project in such a way that you can deduce the
archiving date from the name (for example, "yearmonthdayprojectname";
021230name).
{bmct Kamera.bmp} Archiving a Project
Note
Use the archiving tool to back up your project on a CD. If you copy the project
directly to the CD, all files and directories are write protected. Such a project
cannot be reused unless you have removed the "Write protected" file attribute for
all files and folders of the project.
Backing Up Configuration Data

Remember to also back up the following configuration data:
• If necessary, back up device database files (*.GSE files)
(Siemens/STEP 7/S7Data/GSD) to
another partition or another drive.
• If necessary, back up C-scripts of standard functions.

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1.1.1.3 Retrieving a Project

1. In SIMATIC Manager, select the following menu command: File > Retrieve.
The "Retrieving - Select Archive" dialog box is displayed.
- In the "Search in" list, select the drive and folder where the project was
archived.
- In "File name," enter the name of the file where the project was archived.
3. Click "Open" to save your inputs.
The "Select Destination Directory" dialog box is displayed.
4. Select the destination directory/project directory from the list.
You know the retrieve operation is finished when the "Retrieving" dialog box opens.
1.1.1.4 Archiving and Retrieving Multiprojects
Introduction
Archiving and retrieving of multiprojects does not differ from the corresponding
functions for projects or libraries (see Archiving a Project and Retrieving a Project).
Archiving a Multiproject
You can store the multiproject in compressed form in an archive file in the same
way as individual projects or libraries. Compressed storage to a hard disk or
transportable storage media (such as a ZIP disk) is possible.
If individual projects of a multiproject are stored on more than one PC in a network,
you must use one of the following programs to archive the multiproject:
• PKZip 4.0
• ARJ32 V3.x
• JAR
Recommendation: The archive operation for a multiproject should take place on
an engineering server.
Requirement for Archiving the Multiproject

Since archiving a multiproject is a project-overlapping function, another process
must not access any of the projects in the multiproject during the archive operation.

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Procedure
1. Select the multiproject in SIMATIC Manager.
2. Select the following menu command: File > Archive.
3. Click "OK" to save your inputs. This confirms the selected project.
4. In the next dialog box, select the name and path of the archive and the
archiving program (such as PKZip 4.0).
Retrieving a Multiproject
1. In SIMATIC Manager, select the following menu command: File > Retrieve.
2. In the next dialog box, select the archived multiproject.
3. Click "Open" to save your inputs.
4. In the "Select Destination Directory" dialog box, select the destination directory
where the archive is to be decompressed.
Note
A subdirectory is automatically created in the destination directory you selected.
The subdirectory is given one of the following names:
• Name of the multiproject (default)

• Unique directory name derived from the name of the multiproject.
The following are placed in the subdirectory:
• Multiproject
• Projects contained in the multiproject
• Libraries or master data library
Once a multiproject is retrieved, all project directories of the multiproject are below
this directory on the same level.
After the retrieve operation, the multiproject is automatically opened.

Distributing Projects
You can move objects of a multiproject to other folders and other drives. To do so,
perform the following steps:
1. In the multiproject, select the object that you want to process with another PC,
and open the object properties using the shortcut menu (by clicking the right
mouse button).
2. Select the "General" tab, determine the memory location of the object, and
close the dialog box.
3. In the multiproject, select the object and select the following menu command:
File > Multiproject > Remove from Multiproject.

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Service at a Plant
The object is unlinked from the multiproject. The unlinked project retains
textual interconnections, which facilitate linking to the multiproject.
4. Open Windows Explorer, and move the folder of the object.
5. To link the object, select the following menu command:
File > Multiproject > Insert in Multiproject.
The "Insert in Multiproject" dialog box is displayed.
6. In the tree structure, select the object folder.
7. Select the object in the list, and click "OK" to confirm the selection.
The project is once again a component of the multiproject.
Additional Information
For additional information on linking of projects to the multiproject, refer to the
Process Control System PCS 7; Engineering Station configuration manual.
1.1.1.5 Backing Up User-Created Libraries

If you want to back up a PCS 7 library that was created by the user or specially
assembled, you must perform the following steps:
1. Open your PCS 7 project in SIMATIC Manager.
2. In SIMATIC Manager, select the File > Archive menu command.
The "Archiving" display box is displayed.
3. Select the "Libraries" tab.
4. Select the library to be backed up, and click "OK."
5. In the "Archiving - Select Archive" dialog box, specify a file name and the file
location.
6. Click "Save" to close the dialog box.
STEP 7 Help

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1.1.1.6 Backing Up User-Created Functions and Actions

PCS 7 enables use of functions and actions for making dynamic sequences in your
PCS 7 OS project. These functions and actions are written in ANSI-C language.
If you created or changed project functions, standard functions, local actions, and
global actions yourself, you should back up these functions and actions.
Project and Standard Functions

Project functions and standard functions have an *.fct extension. By default, PCS
places these functions in folders as follows:
• Project functions are placed in the "\library" folder of the OS project.
• Standard functions are placed in the "\aplib" folder in the installation directory
of SIMATIC PCS 7.
Local and Global Actions

Local and global actions have a *.pas file extension. By default, PCS 7 places
these actions in folders as follows:
• Local actions are placed in the "\<Name of PC>\Pas" folder of the project
directory.
• Global actions are placed in the "\Pas" folder of the OS project.
WinCC Information System Help

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1.1.2 Backing Up PCS 7 OS Data
Backing Up Configuration Data

Configuration data for PCS 7 OS are normally stored in the following folder:
..\Siemens\WinCC\WinCCProjects.
To back up data, it is recommended that you compress the project paths in this
folder and save them on a suitable medium (such as a CD).
Data on OS PCs
OS server PCs or OS client PCs should be backed up with an image since the
configuration data are on the PCS 7 ES (see "Generating an Image" in Data
Backup by Generating an Image File ).
1.1.2.1 Backing Up Archive Data

In an OS project, the configuration data status and the archive data form an
inseparable unit.
Swapping Out of Archive Data is described in the Process Control System
PCS 7, Operator Station configuration manual.
1.1.2.2 Reading Archive Data of Older Versions

For information on how to read archive data that were backed up using a PCS 7
version earlier than 6.0, refer to the Process Control System PCS 7; Software
Update from Vx.xx to V6.0 manual.

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1.1.3 Backing Up SIMATIC BATCH Data
Introduction
SIMATIC BATCH offers several options for backing up and reconstructing project
data.
Data Menu Command for Backup Menu Command for

Operation Reconstruct Operation
• Materials (2) (3)
• Libraries Options > Backup Options > Restore
• Basic recipes (See: (See:
• Formula categories Generating a Backup) Restoring Data from a
• Formulas Backup
• Order categories
• Orders
• Global settings (1)
• Completed batches Select batch(es), shortcut menu
command: Archive
(See:
Archiving Batches)
(1) "Global settings" can only be backed up in a database copy.

(2) Backup can be stored in a database copy or in an XML file.
(3) Data can be reconstructed from a database copy or an XML file.

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1.1.3.1 Generating a Backup

You can use the Backup command to generate a backup of all configured data.
The backup encompasses materials, libraries, basic recipes, etc.
Notice
While the backup is being created,
operator inputs cannot be executed on the client where the backup is being
performed.
The backup can be saved in a database copy or an XML file.

Perform the following steps to create a backup:
1. In BatchCC, select the following menu command: Options > Backup.
The "Backup" dialog box is displayed,
Perform the following steps according to whether the backup was stored in a
database or an XML file.
Destination for Action

Archive
Database: • Select the "Database copy" option button in the "Backup"
dialog box.
• Select the check boxes for those elements you want to
incorporate in the backup.
Note
Batches cannot be backed up in a database copy or an XML
file. If finished or completed batches are present in the project,
you receive a notice recommending that you archive these
batches. See Archive Batches.
XML File: • In the "Backup" dialog box, select the "XML file" option.
• Enter the drive and folder where the data are to be backed
up. You can use the "Browse" button to search in Explorer.
3. Click "Backup" to save your inputs.

The archive operation starts.

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1.1.3.2 Restoring Data from a Backup

Data can be restored from a database copy or an XML file.
Perform the following steps to restore data you saved in a backup operation:
1. Close all applications (WinCC, BatchCC, Recipe Editor, BATCH Server,
BATCH Control Server).
2. In the project directory, delete directories belonging to the database
(...\Siemens\BATCH\sbdata\SB6_xxxxxxxxxx\...), that is, the following
directories:
- Offline
- Online
- GlobalDB
3. Restart the applications.
A blank workspace now appears in BatchCC.
4. In BatchCC, select the following menu command: Options > Restore.
The "Restore" dialog box is displayed.
5. Perform the following steps according to whether the backup was stored in a
database or an XML file.
Source of Archive File Action

Database : • In the "Restore" dialog box, select the "Database
copy" option.
• Select the relevant database copy.
• Select the check boxes for those elements you want to
restore.
XML File : • In the "Restore" dialog box, select the "XML file
(without batches)" option.
• Enter the drive and folder where the data were backed
up. You can use the "..." button to search in Explorer.
6. Click "Restore" to save your inputs.

A new database is now created, and data from the backup are entered in the
BATCH database.

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1.1.3.3 Archiving Batches

You have the option of archiving batches in long-term archives in BatchCC. The
long-term archive is used for long-term storage of batch data in accordance with
FDA.
Note
• Only completed batches can be archived.
• Data from long-term archives cannot be used to restore defective batch data or
batch structures.
Archiving Individual Objects

To archive a completed batch, use the following procedure:
1. In the tree structure, select the batch to be archived.
2. In the shortcut menu (accessed with the right mouse button), select the
following menu command: Archive.
Archiving Multiple Objects

To archive more than one completed batch, use the following procedure:
1. Open a batch overview list.
2. Select the batches to be archived.
3. In the shortcut menu (accessed with the right mouse button), select the
following menu command: Archive.

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1.1.4 Creating an Image
Image File
An image file is an image of all of the data in a medium (hard disk, logical drives)
that are to be backed up. Data in partitions or on hard disks can be backed up in
an image file. Many of the software packages that can be used to generate image
files also offer data compression.
Boot partitions can also be included in the backup (that is, all PC settings including
the Windows system settings are saved).
For the most part, all data of a PC can be restored in a short timeframe (for
example, 2 GB in approximately 15 minutes) using an image file. In the event of a
fault, the complete PC installation can be restored.
Note
Restoration of data is tied to the use of the same hardware.
Record the following disk settings for the backup file (see Win2000 Computer
Management):
• Partition size
• Formatting of partition or hard disk (for example, NTFS, FAT32)
Requirements:
• Program for generating image files (for example, PowerQuest
DeployCenter™ 5.0)
• Free partitions or memory areas on the hard disks
• Exclusion of authorizations from backup
Note
Recommendation:
If you want to back up a partition of your hard disk, it is recommend that you
remove all authorizations beforehand or exclude them from the backup. In this
way, you can avoid overwriting an authorized system with a backup and destroying
the authorizations.
Notice
Before generating an image file, you must exclude the authorizations from the
backup.
Image files of partitions containing authorizations cannot be restored, and thus the
authorizations are lost.

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Exclusion of Authorizations from Backup

The following options are available for excluding the authorizations from the
backup:
• Transfer all authorizations to an authorization disk.
• Transfer all authorizations to another partition (such as the backup partition)
and then generate the image file.
Creating a Data Backup Image

See software instructions (for PowerQuest DeployCenter™ 5.0, for example).
Back up the image file after it is generated (or while it is being generated) to an
external medium (such as a CD, MOD, second hard disk; in some cases, network
backup is also possible).
Detailed instructions can be found in Example for Generating an Image File.
Restoring Data
• See software instructions (for PowerQuest DeployCenter™ 5.0, for example).
• Detailed instructions can be found in Example for Restoring Image Data
1.1.4.1 Example for Generating an Image File

This example uses PowerQuest DeployCenter™ 5.0 as the software.
Requirements
Notice
Before generating an image file, you must exclude the authorizations from the
backup.
Image files of partitions containing authorizations cannot be restored, and thus the
authorizations are lost.
• A minimum of two partitions on one hard drive

• Set of disks created using PowerQuest DeployCenter™ 5.0
- Boot disk
- Program disk containing "Image Center Disk 2 (program)"
Procedure
1. Uninstall the authorizations (see Transferring Authorizations).

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2. Place the boot disk in the disk drive of your PC.

3. Restart the PC.
(If the PC does not start up from the disk, you must change the startup
sequence in Setup as appropriate.)
4. When the "<<<<< press any key >>>>>" message appears, press "any key."
The boot program continues.
The program looks for access opportunities and outputs error messages for
any system not found. You can disregard these messages.
5. Wait until the message "Insert Image Center Disk 2 (program)" message
appears.
6. Place the "Image Center Disk 2 (program)" in the disk drive of your PC.
7. Press "any key" to confirm that you have inserted the disk.
PowerQuest DeployCenter™ 5.0 is called, and the "PowerQuest ImageCenter"
dialog box is displayed.
8. Click the button located next to Generate Image.
The "Generate an Image" - "Select Source Drive" dialog box is displayed.
9. Select the hard disk containing the data you want to back up and click "Next" to
confirm your selection.
The "Generate an Image" - "Name Image File" dialog box is displayed.
10. Click "Browse."
The "New Image File" dialog box is displayed.
11. Make the following settings for the image file:
- In the "Drives" list, select the drive where the image file is to be stored.
- In the "Folders" list, select the folder where the image file is to be stored.
- In "File name," enter the name of the file where the image data is to be
stored.
13. Click "Next" to save your settings.
The "Generate an Image" - "Compress Image File" dialog box is displayed.
14. Select the "High" check box and click "Next" to confirm your input.
The "Generate an Image" - "System Ready to Generate the Image File" dialog
box is displayed.
The settings entered for the source and destination partition are shown.
15. Click "Finish."
The archive operation starts, and the "Image is Being Generated" dialog box is
displayed
The progress bars for "Overall progress" and "System is copying data"
indicates the degree of image file completion.
The archive operation is completed when the following message appears in the
"Generate an Image" dialog box:
Image successfully copied in the following file > File Name <.
16. Click "OK" to confirm the message.
The "PowerQuest ImageCenter" dialog box is displayed.

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17. Click the button located next to Close.

The program is closed, and the DOS command prompt appears on the screen
after a few seconds.
18. Remove the disk from the disk drive.
19. Restart the PC (simultaneously press Crtl-Alt-Del).

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1.1.4.2 Example for Restoring Image Data

This example uses PowerQuest DeployCenter™ 5.0 as the software.
Requirements:
Notice
If possible, back up existing authorizations on the partition/hard disk (to another
partition, for example) before restoring image data.
• Image file of partition/hard disk that is to be restored

• Set of disks created using PowerQuest DeployCenter™ 5.0 including:
- Boot disk
- Program disk containing "Image Center Disk 2 (program)"
Procedure
1. If a new hard disk was installed, you must repartition the hard disk (see
description of operating system tool fdisk ).
Note
The size and name of the destination drive and source drive of the image file must
match.
2. Place the boot disk in the disk drive of your PC.

3. Restart the PC.
(If the PC does not startup from the disk, you must change the startup
sequence in Setup as appropriate.)
4. When the "<<<<< press any key >>>>>" message appears, press "any key."
The boot program continues.
The program looks for access opportunities and outputs error messages for
any system not found. You can disregard these messages.
5. Wait until the message "Insert Image Center Disk 2 (program)" message
appears.
6. Place the "Image Center Disk 2 (program)" in the disk drive of your PC.
7. Press "any key" to confirm that you have inserted the disk.
PowerQuest DeployCenter™ 5.0 is called, and the "PowerQuest ImageCenter"
dialog box is displayed.
8. Click the button located next to Restore Image.
The "Restore an Image" - "Select Image File" dialog box is displayed.

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9. Click "Browse."
The "Open Image File" dialog box is displayed.
10. Make the following settings for the image file:
- In the "Drives" list, select the drive where the image file is located.
- In the "Folders" list, select the folder where the image file is located.
- In "File Name," select the image file (*.PQI).
11. Select the hard disk/partition where you want to restore the image file data,
and click "Next" to confirm the dialog box.
If the selected destination is occupied, a message is displayed indicating that
the partition will be erased beforehand.
12. The "Restore an Image" dialog box is displayed.
13. The settings entered for the source and destination partition are shown.
14. Click "Finish" to confirm your settings.
The restore operation starts, and the "Image is Being Restored" dialog box is
displayed.
The progress bar for "Overall progress" and "System is copying data" indicate
the degree of data restoration.
"System is copying data" changes to "Checking user data entries" -> "Checking
index structure"
The restore operation is completed when the following message appears in the
"Restore an Image" dialog box:
Image was properly restored. Do you want the results to be
displayed?
15. Select:
- "Yes", if you want to see the results.
- "No", if you do not want to see the results.
The "PowerQuest ImageCenter" dialog box is displayed.
16. Click the button located next to Close.
The program is closed. The DOS command prompt appears on the screen
after a few seconds.
17. Remove the disk from the disk drive.
18. Restart the PC (simultaneously press Crtl-Alt-Del).
19. Install the authorizations.

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1.2 Software Updates

• Information on updating the PCS 7 software can be found in the "Software
Update" manuals.
• Information on installing corrections (hot fixes) are included in the respective
software correction package.
Note
Be aware that the advantages of using new software versions are also linked to
hardware requirements.
1.3 Hardware Updates
Introduction
In this section, a hardware update refers to operating system changes in SIMATIC
modules (referred to below as an operating system update or firmware update).
An operating system update includes:
• Function upgrades
• Operating system improvements
Recommendation
Perform these updates at regular intervals when convenient (such as during a
scheduled plant shutdown)
Verifying the Module Version

• If you replace a module (for example, in case of a defect), you must verify the
version of the module (hardware and firmware).
• If the version has changed, you may have to modify the configuration
accordingly.

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Where Can You Obtain the Latest Version of the Operating System?
The latest versions of operating systems can be obtained from your Siemens
representative or on the Internet:
Note
Internet address: www.ad.siemens.com/support
If you do not have access to the Internet, you can contact Technical Support.
Overview
This section describes the following topics:
• Making Adjustments after a Hardware Change
• Updating the CPU Operating System
• Updating the CP xxx Basic Firmware
• Updating an IM153-1, IM153-2, or IM157
• Working with Device Database File s(*.GSE)
1.3.1 Making Adjustments after a Hardware Change
Procedure
1. In HW Config, move the object (for example, CPU: Type, Firmware Version
x.x) from the hardware catalog to the appropriate slot in the AS configuration
table using a drag and drop operation.
The following message appears: "Do you want to exchange the
component... for the component...?".
2. After verification, click "Yes" to confirm.
3. Select the menu command: Station > Save/Compile. The compile operation
can also be performed with the concluding steps.

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1.3.2 Updating the CPU Operating System
Preparation
Compare the type and version of the utilized modules to the publication Process
Control System PCS 7; Released PCS 7 Modules.
If replacement of the CPU is required, contact your Siemens representative.
Note on H-CPU
Note
With a fault-tolerant PCS 7 system, a uniform hardware version and the same
firmware version must always be ensured for the H-CPUs.
It is necessary to place both H-CPUs in STOP mode for an operating system

update.
Requirements for Updating the CPU Operating System

The operating system is updated using an S7 memory card (referred to hereinafter
as memory card).
Component Updating CPU S7-400 Updating CPU S7-400H

PC with external EPROM burner or X X
programming device for programming
the memory card
STEP 7 V3.2 or higher X X
2 MB S7 Memory Card - Order No. X
6ES7 952- 1KL00-0AA0
4 MB S7 Memory Card - Order No. X
6ES7 952- 1KM00- 0AA0
Firmware update files: available on X X
Internet

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Note to Reader on Updating the CPU Operating System

The procedure for updating the CPU operating system is described using the
S7-CPU 416-2 (6ES7 416-2XK02-0AB0) as an example.
Downloading a Memory Card for the CPU Operating System Update

1. Make sure that the update file required for the CPU update is available on the
programming device/PC.
If the update file is an *.exe file, it must be decompressed. When performing
consecutive updates for different CPUs, you must decompress the files in
separate folders for CPUs that differ in the following ways:
- Type of CPU
- Hardware version
- Firmware version
2. Clear the memory card by selecting the following menu command in SIMATIC
Manager: File > S7 Memory Card > Clear.
3. In SIMATIC Manager, select the following menu command: PLC > Update
Operating System > "Set Destination Directory."
Set the destination directory.
4. Select the CPU_HD.UPD file.
5. To begin programming the memory card (downloading the operating system),
click "Open."
When the standard cursor reappears, the Memory Card is programmed for the
CPU operating system update.

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Updating the CPU Operating System
Notice
With the next steps, all data on your CPU are deleted and cannot be recovered!
Avoid cancelling a download operation once it is started. If the download operation

is cancelled, you can repeat it. If the interruption cause a defect, the CPU must be
sent in for repair.
1. Switch off the power supply (PS) of the rack (where the CPU is inserted).
2. Insert the prepared memory card into the CPU.
3. Switch on the power supply of the rack.
The operating system is transferred from the memory card to the internal CPU
FLASH EPROM.
During the transfer, all display LEDs on the CPU are illuminated (INTF, EXTF,
FRCE, CRST, RUN, STOP).
After approximately 2 minutes, a slowly flashing STOP LED (=> request for general
reset on the system side) signals completion of the CPU operating system update.
Note
Following the CPU update, an H-CPU starts a self test, which can last several
minutes depending on the memory configuration.
4. Switch off the power supply of the rack.

5. Remove the memory card that was used for the CPU update, and insert the
memory card designated for CPU operation, if one is provided.
7. The CPU automatically performs a general reset and is then ready for
operation.
Note
The MPI parameters are retained after a firmware update. Information on creating
new MPI parameters can be found in STEP 7 Help.

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1.3.3 Working with Device Database Files (*.GSE Files)
More stringent tests of device database files (*.GSE files) are included in STEP 7
Version 5. Syntax errors or illegal operation errors can occur with device database
files (*.GSE files) from an older project.
Improved Help texts are provided for syntax errors and problems with device
database files (*.GSE files) starting with STEP 7 Version 5.1 SP2.
If the following measures are not successful, contact the device manufacturer and
request a new device database file (*.GSE file). The table presents solutions for
some errors:
Error Handling
When Error Error Source of Error Remedy

Occurs
During In the 'SIMATIC The entry 1. You must contact the device
insert 400(1)' station, '187.5_supp = 1' manufacturer.
operation the transmission is not present.
rate of '187.5
Kbits/s' is not
supported by the
"MBK-P' station.
When The path\file Vendor_Name: 1. Create a backup copy of the file
installing a name of the The number of and open it with a text editor
new device device database characters (such as WordPad)
database file (*GSE file) between the
file (*.GSE contains a syntax quotation marks 2. Check Vendor_Name.
file) error. must not exceed 3. Make corrections to the name,
File cannot be 32, and use of save the file, and link it again.
interpreted. special
characters is not
allowed.
Determine In the 'SIMATIC The decimal 4. Create a copy of the file.
*.GSE file 400(1)' station, separator in the
5. Open the original file with a text
name and the transmission transmission rate
editor (such as WordPad) In
path using rate of '187.5 must be a period
object Kbits/s' is not instead of a transmission rate, change
properties of supported by the comma. '187,5_supp = 1' to '187.5_supp
DP slave "MBK-P' station. = 1')
6. Start HW Config using the
Options > Update Catalog
menu command.
Comment: If the entry '187,5_supp = 1'
is not present, the transmission rate is
not supported. Contact the device
manufacturer.
The GSD(E) CHECKER can be used to perform syntax checks of device database
files (*.GSE files) of PROFIBUS DP slaves.

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1.3.4 Updating an IMxxx
Updating an IM153-1, IM153-2, and IM157

• Compare the type and version of the utilized IM modules to the publication
Process Control System PCS 7; Released PCS 7 Modules.
• If a replacement is necessary, contact your SIEMENS representative.
• A firmware update is possible for some IM modules. The procedure is
described in Updating the Firmware of an IM by Means of Industrial Ethernet
Determining the Current Firmware Version
Example:
An IM 153-2 FO (from the ET 200M system) is being used. A field of numbers with
at least one X is shown on the front.
Example notation:
{bmct Firmware.bmp}
The X refers to the current firmware version (in this case: 4).
Note to Reader on Example
The Process Control System PCS 7; Released PCS 7 Modules contains the
following information:
IM Type Order Number Firmware Version

ET 200M IM 153- 2 FO 6ES7 xxx-xxxx-xxxx 07
This indicates that a module "ET 200M IM example" with the firmware version "07"
is released for this version of PCS 7 (version of above-named publication).
Evaluation of example:
• If you want to use the functions of PCS 7 V6.0, you must exchange a module
"ET 200M IM example" with firmware version "4" for a released module.
• Not all functions are available in older modules. Compare the Process Control
System PCS 7; Released PCS 7 Modules documentation for the older PCS 7
versions to find out which PCS 7 version first included the function.

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1.3.4.1 Updating the Firmware of an IM by Means of Industrial Ethernet

This section describes how to update the firmware by means of Industrial Ethernet.
You can update the firmware for the following:
IM Type Order Number

IM 153–2 6ES7 153–2Bx00–0XB0 and higher
IM 157 6ES7 157–0AA82–0XA0
Y-Coupler 6ES7 197–1LB00–0XA0
Y-Link 6ES7 197–1LA01–0XA0
Requirements
You need the following:
• PCS 7 V5.2 or higher
• CP 443-1 with routing capability (verify in HW Config: Properties of CP > Brief
Description: "Routing" entry is present).
• The files containing the current (new) version of the firmware must be available
in the file system of your programming device/PC.
• The IM must be integrated in the STEP 7 project on the CPU.
• To update the firmware, the IM must be available online.
Updating the Firmware

1. Open SIMATIC Manager.
2. Select the SIMATIC station containing the IM for which the firmware is to be
updated.
3. In the list, double-click "Hardware."
HW Config is displayed.
4. Select the IM for which a firmware update is to be performed.
5. Select the following menu command: PLC > Update Firmware.
The "Update Firmware" dialog box is displayed.
Setting Procedure
Location of In the "Firmware File" area, enter the folder where you placed the
firmware file file for the firmware update. You can use the "Browse" button to
search in Explorer.

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Setting Procedure
Activation of "new" You can use the "Activate firmware after download" check box to
firmware specify when the "new" firmware is to be activated as follows:
• If the IM can automatically perform a reset after successfully
downloading the new firmware, select the "Update firmware
after Downloading" check box. The new firmware is active
following the restart.
• If the IM cannot perform a reset after downloading the new
firmware, clear the "Update firmware after downloading" check
box. The "new" firmware becomes active only after the power
supply has been switched off.
7. Click "Execute" to activate the firmware update.
Operating System Update in the Redundant System

The reset that occurs once the operating system of the active IM is updated
automatically triggers the switchover sequence between the two IMs.
We recommend that you now update the second IM in the redundant system as
well Each IM must be updated separately.
Updating the Identifier
Note
After the operating system of the IM is successfully updated, update the identifier
of the firmware version (see Updating an IM153-1, IM153-2, or IM157 >
Determining the Current Firmware Version).

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1.3.5 Updating an CPxxx
In PCS 7, communication groups are used to connect a SIMATIC Station to bus

systems. By updating the firmware, you can enhance the CP properties without
replacing the hardware.
Update Capability of CPs

The specific properties of a module are retained when there is an update. It is not
possible to change types.
CP Type Update Capability Order Number

CP 340 Cannot be updated
CP 341 Can be updated in all versions
CP 440 Can be updated in all versions
CP 441 Starting from the indicated versions, in-
plant conversion
is possible for: 6ES7 441-1AA03-0AE0
• CP441-1, 1 channel PtP CP 6ES7 441-1AA02-0AE0
• CP441-2, 2 channel PtP CP
CP 443-1 In all versions
CP 443-5 Basic In all versions
CP 443-5 Extended In all versions
Information is found in the following sections on:

• CP 341: Firmware Update
• CP 443-1: Firmware Update
• CP 443-5 Basic: Firmware Update
• CP 443-5 Extended: Firmware Update
1.3.5.1 CP 341: Firmware Update
Preparation
• Compare the type and version of the utilized modules to the publication
• If replacement of the CP is required, contact your Siemens representative.

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Requirement for the Firmware Update

• Programming device or PC with STEP 7 V 5.1 or higher
• Parameter assignment interface CP PtP Param V5.0 or higher
• Valid parameter assignment is stored in HW Config and downloaded to the
CPU beforehand.
• Files for the firmware update are available on the Internet.
Procedure for Updating the Firmware:

1. In HW Config, open the project (AS).
2. Select the CP 341 for which firmware is to be updated.
3. Double-click the relevant CP 341.
The "Properties" dialog box for the CP is displayed.
4. Click "Parameters ...".
The parameter assignment interface dialog box is displayed.
5. Select the following menu command "Options > Firmware Update ..."
Result:
- If the CP 341 is available, the version of the current module firmware is
indicated (Vx.y.z).
- If there is no firmware on the CP 341, a message to that effect is
displayed.
This can occur, for example, if the firmware update was aborted. The old
firmware is deleted in this case. You must download firmware.
6. In the "Firmware File" area, enter the folder where you placed the file for the
firmware update. You can use the "Browse" button to search in Explorer.
Result:
The version of the selected firmware is displayed under "Selected FW
Version."
7. Switch the CPU to STOP mode.
8. Click "Download Firmware" to start the download operation to the CP 341. The
download operation must be confirmed again. Clicking "Cancel" immediately
cancels the download operation, whereby the module is not ready for
operation. The firmware download operation must then be restarted from the
beginning.
Note
Before deleting the basic firmware on the module, the CP 341 checks the order
number of the firmware to be downloaded to determine whether it is permissible for
the CP 341.
Result: The new firmware is placed in the operating system memory of the
CP 341. A progress bar is displayed under "Done." Once the firmware update is
completed, the module is ready for immediate operation.

A5E00164228-02 1-33
Service at a Plant
1.3.5.2 CP 443-1: Firmware Update
Preparation
Note on MAC Address Setting

Following a firmware update, the following CPs can be reached using the imprinted
MAC address:
Order Number Firmware Version

6DS7 443-1EX11-0XE0 1.1 and higher
6DS7 443-1GX11-0XE0 2.0 and higher
6DS7 443-1GX10-0XE0 1.0 and higher
For other CPs in the CP443-1 group, the MAC address must be downloaded after
a firmware update by means of the CPU or a PC/programming device.
Requirement for the Firmware Update

• Programming device or PC with STEP 7 V 5.1 or higher
• NCM S7 for Industrial Ethernet V 5.1 or higher
• S7-1613 (or 1413) Win95/98/NT/2000 or SOFTNET S7 for Windows
95/98/NT/2000 with standard Ethernet card (CP 1411, CP 1511)
Set Access Point to the CP443-1

1. Select the following menu command:
Start > Settings > Control Panel > Set PG/PC Interface.
2. Select the "Access Path" tab.
3. In the "Utilized interface parameter assignment" area, select the interface to
the CP443- 1 (for example, CP1613 as access point to the plant bus).
4. Click "OK" in the "Set PG/PC Interface" dialog box to confirm your selection.

1-34 A5E00164228-02
Service at a Plant
Preparation for the Firmware Update

1. Make sure that the update file required for the CP update is available on the
programming device/PC (by downloading it from the Internet, for example).
If the update file is an *.exe file, it must be decompressed.
2. Determine the MAC address of the CP 443-1:
In the component view of SIMATIC Manager, open Project\S7 Station and
select the CP 443-1. In the shortcut menu (access by clicking the right mouse
button), select PLC > Module Information.
3. In the "Module Information" dialog box, click "Special Diagnostics."
- The NCM S7 diagnostics tool is displayed.
- If the NCM S7 diagnostics do not start, the connection between the
programming device/PC and the CP 443-1 is faulty.
4. Note the MAC address setting of the CP 443-1 under "Industrial Ethernet."
Performing the Firmware Update

1. Select the following menu command: Start > SIMATIC > STEP 7 > NCM S7
Industrial Ethernet > Firmware Loader.
The Firmware Loader dialog box is displayed.
2. Click "Next."
3. In the "Step 1" dialog box, click "Browse" to set the path to the update file
Select a file (for example, "<drive>:\TEMP\ Cp4435ba.fwl") and click "Open."
4. In the "Step 2" dialog box, set the MAC address. Click "Next."
5. Note the information below before following the instructions in the "Step 3:
Check Configuration" dialog box:
Notice
• When downloading, if an incorrect CP type has been inadvertently addressed,
a warning message appears before the download operation begins. The
firmware can nonetheless be downloaded to an incorrect CP type if the
message is acknowledged.
• With the next steps, all data on your CP are deleted and cannot be recovered!
• Avoid interrupting a download operation once it is started. The CP may no
longer be usable and have to be sent in for repair.

A5E00164228-02 1-35
Service at a Plant
Click the following buttons to activate the firmware update:

- "Download"
- "OK"
- "Start"
The update operation takes approximately 1 minute.
Note
The compatibility check of the firmware to be downloaded functions properly only
with Firmware Loader Version V5.1 and higher.
With older versions of the Firmware Loader, an incompatibility is reported in every

case. The user must acknowledge this message after carefully checking the
MLFB number.
Procedure in Case of Download Errors

If the download operation was terminated by an error (LED on CP does not
illuminate), proceed as follows:
1. Switch off/switch on the power supply of the rack.
2. Repeat the firmware download operation. If the CP responds to the download
start, but the download operation does not finish properly, it could be that the
same address has been assigned multiple times on the plant bus or the load
on the plant bus is too high.
If the CP does not respond to the firmware download operation this time, repeat it
again using the MAC address: 00.AF.FE.AF.FE.00.
1.3.5.3 CP 443-5 Basic: Firmware Update
Preparation
Requirements for the Firmware Update

• Programming device (PG) or PC with installed MPI card or CP 5611
• STEP 7 V 3.1 or higher
• An MPI cable

1-36 A5E00164228-02
Service at a Plant
Preparation for the Firmware Update

1. Make sure that the update file required for the CP update is available on the
programming device/PC (by downloading it from the Internet, for example - see
Requirements)
2. Switch off the power supply (PS) of the rack (where the CP is inserted).
3. Use an MPI cable to establish a direct connection between the MPI interface of
your programming device/PC and the PROFIBUS interface of the CP.
4. Switch on the power supply of the rack and the programming device/PC.
5. Establish the access path to the CP 443-5:
Start > Settings > Control Panel > Set PG/PC Interface.
Example:
For the CP5611 (FWL), set "FWL_LOAD" for the "Application access point"
and your MPI interface with "(FWL)" added as the interface.
6. Click "OK" to confirm your selection.
7. Restart this interface.
8. Make sure there are no active applications on your programming device.
Performing the Firmware Update
Notice
With the next steps, all data on your CP are deleted and cannot be recovered!
Avoid interrupting a download operation once it is started. The CP may no longer
be usable and have to be sent in for repair.
1. Start the firmware loader using the menu command:

Start > SIMATIC > STEP 7 > NCM S7 Profibus > Firmware Loader.
2. Click "Next" and "Browse" to set the path to the update file Select a file (for
example, "<drive>:\TEMP\ Cp4435ba.fwl") and click "Open."
3. Click "Next" to confirm the next three dialog boxes until you reach "Step 4:
Perform Load Operation."
4. Follow the instructions (see the figure below).

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Service at a Plant
An ongoing load operation is indicated as follows:

- On CP 443 Basic, the RUN LED of the CP flashes.
- On the programming device/PC, a progress bar is displayed in the
Firmware Loader dialog box.
A completed load operation is indicated as follows:
- On CP 443 Basic, the STOP LED of the CP illuminates.
- On the programming device/PC, the following message appears in the
Firmware Loader dialog box.
"Download completed successfully!".
6. Close the Firmware Loader by clicking "Cancel."
7. Reestablish the original PROFIBUS connection.
The CP conducts a self-test and is then ready for operation.

1-38 A5E00164228-02
Service at a Plant
Procedure in Case of Download Errors

If the download operation was terminated by an error (LED on CP does not
illuminate), proceed as follows:
2. Repeat the load operation.
1.3.5.4 CP 443-5 Extended: Firmware Update
Preparation
Requirements, Preparation, and Procedure

See CP 443-5 Basic: Firmware Update
Notice
Take care to use the correct file for the firmware update of CP 443-5 Extended
(Step 2).
• After the conversion, if you want to connect devices to your PCS 7 system that
operate with the DPV1 PROFIBUS standard, you must replace the hardware
(new CP type 6GK7 443-5DX03-0XE0 with firmware version V4.0).
• These devices require special device drivers.
For information on how to create these device drivers, refer to the Process Control
System SIMATIC PCS 7; Programming Instructions, Creating Blocks for PCS 7.

A5E00164228-02 1-39
Service at a Plant

1-40 A5E00164228-02
2 Checking Diagnostics Requirements
Several requirements must be met to enable effective diagnostics of system status

in a PCS 7 system. The most important requirements are:
• Components must permit diagnostics
• Diagnostic options must be activated during configuration
Finding Configuration Instructions

The primary configurations can be found in the following configuration manuals:
- Process Control System PCS 7; Engineering System
- Process Control System PCS 7; Operator Station
You can search for information in the index of these manuals using "Diagnostics ..."
as a key word.
Checking PC Components
• You can check PC components using software tools of PCS 7 and the
operating system.
• The following configuration measures can be used to support diagnostics:
Configured Element Reference

Lifebeat monitoring Process Control System PCS 7; Operator Station
configuration manual
WinCC "System Info" "WinCC Information System" Help; Communication > System
channel Info
Diagnostics for plants with Process Control System PCS 7; Operator Station
redundant OS PCs configuration manual

A5E00164228-02 2-1
Checking Diagnostics Requirements
Checking Module Properties

To check whether a module used with PCS 7 has diagnostics capability, use the
following procedure:
1. Open the project in SIMATIC Manager using the following menu command:
View > Component View.
2. Enter the path to the PLC, and double-click "Hardware."
3. Double-click the module you want to check.
The dialog box for displaying properties of the selected module is displayed.
4. Browse the individual tabs for appropriate options.
Diagnostic properties can be activated depending on the module type.
Provided they are available, diagnostic options available for activation are
mostly found in the following tabs:
- "Diagnostics"
- "Inputs"
- "Outputs"
- "Options"
Modules with Diagnostic Properties

• ET 200M
• Gateway
• ET 200iS
• DP and I-Slaves, TI
• DP/AS I-Link
• Repeater
• Network components
• S7-400

2-2 A5E00164228-02
3 Messaging Concept in PCS 7
Introduction
The message system and diagnostic capability of PCS 7 help you to assess the
state of a plant. You can find information about the PCS 7 message concept in the
following topics:
• PCS 7 Message System
• Origin and Creation of a Message
• Obtaining Information about a Message
The following topic provides a summary of important information to help you
understand the PCS 7 message concept
• Understanding Messages
Basic Terms
Some basic terms used in the PCS 7 message concept are defined in the following
section:
Term Definition
Events Events cause a change to occur in the data status of an automation system. For example,
an event can be that a particular bit is modified in an automation system, either by
modifying a process value or by attaining a specified limit value. Events that are to trigger a
message are defined when the PCS 7 plant is configured.
Messages Messages are triggered by events or by a message frame. PCS 7 has the following
message types:
• Operating messages
• Process messages
• Event messages
• Process control reports and system messages
Errors and In PCS 7, the PCS 7 OS operator control and monitoring system is also used to display
Faults errors and faults in the process and the process control system.
• Error: State of components (objects) that does not cause a fault to occur in the
process (for example, defective display lamps)
• Fault: State of components (objects) that inhibits the process (for example, defective
motor)

A5E00164228-02 3-1
Messaging Concept in PCS 7
You can find additional information about the message system in the following
sources:
• WinCC Information System:
Call path: Start > Simatic > WinCC > WinCC Information System
Folder: System Overview > How WinCC Works >
- Message system of a PCS 7 OS
- Archive system of a PCS 7 OS
- Logging system of a PCS 7 OS
• In the Configuration Manual PCS 7; Operator Station: Settings for the Alarm
System
• In the "SIMATIC BATCH" online help, you will find the following information
under "Batch Data Management":
- Logging batches
- Archiving batches
3.1 PCS 7 Message System

PCS 7 records data about the technology state and the process control state of a
plant using blocks assigned with appropriate parameters. The user can modulate a
response to an event by assigning appropriate parameters.
The main message systems of PCS 7 can be found in:
• WinCC operator control and process monitoring system
• SIMATIC BATCH batch data management
Configuration of Messages in the Message Lists of PCS 7 OS

Every process message displayed on a PCS 7 Operator Station always includes
the date, time-of-day, origin, event, and message class.
When configuring messages, you can:
• Specify the status used to report an event
• Use the "Alarm Logging" editor on the operator station to modify the selection
of message information to be displayed in WinCC
• You can find detailed information about configuring messages in the following
manuals:
- Configuration manual Process Control System PCS 7; Engineering Station
- Configuration manual Process Control System PCS 7; Operator Station.

3-2 A5E00164228-02
Notice
Be aware of the accuracy of the message system.
If events are recorded within one scan cycle, they can appear in reverse order in
the message list.
To remedy this situation, refer to the function manual; Process Control System
PCS 7; 10 ms Time Stamping.
3.2 Origin and Configuration of a Message

Depending on the configuration, messages can originate in different locations
within PCS 7. The location of origin of a message affects the location of the time
stamp. Irrespective of where they originate, all messages are handled in the same
way regarding how they are displayed and archived in the operator station.
You will find information on how to configure messages in the following manuals:
• Configuration manual Process Control System PCS 7; Engineering System
• Configuration manual Process Control System PCS 7; Operator Station

A5E00164228-02 3-3
Information about configuring messages with greater accuracy of time stamping

can be found in the function manual Process Control System PCS 7; 10 ms Time
Stamping.
3.3 Obtaining Information about a Message

The following procedure shows you how to define the source of a message:
Procedure
1. Enable the message list by clicking the "Activate/Deactivate Autoscroll" button.
2. In the message list, select the message for which you need additional
information.
3. Click "Open Infotext."

4. Note the message number and use Alarm Logging to determine the source of
the message.
3.4 Understanding Messages

You can find important information about understanding the PCS 7 message
concept in the following topics:
• Message Types in Message Lists and Archives
• Target Groups of Messages
• Message Lists during Process Operation
• Overflow of Message Buffer
• Message Priority
3.4.1 Message Types in Message Lists and Archives
Message Types in Message Lists and Archives
There are three different message types:

• Process Control Messages
Process control messages are generated when SIMATIC PCS 7 detects and
reports errors in components within its own system. Such errors range from
failure of a component to a wirebreak message from a connected I/O signal.
Process control messages are generated in PCS 7 by the driver blocks and
therefore do not need to be configured.

3-4 A5E00164228-02
• Process Messages
Process messages signal process events in the automated process, such as
limit value violations and operating messages.
- Process messages are predefined in the blocks and therefore do not need
to be configured. If necessary, message text and message priority can be
modified in the object properties of the CFC blocks. These modifications
can also be made centrally in the process object list or by means of import
and export operations.
- Event messages are a subgroup of process messages. They report
process variables that are used to evaluate technology components, for
example, a counter for operating hours.
• Operating Messages
Operating messages are generated when process variables are controlled, as
is the case, for example, when a controller switches operating modes.
Operating messages are generated automatically when faceplates prepared by
the libraries are used. When faceplates are configured according to the
programming guide Creating Blocks for PCS 7, operating messages that
comply with PCS 7 can also be used for separate blocks.
3.4.2 Target Groups of Messages
Message Group Target Group: Target Group: Target Group:

Process Control Operation Control System Specialist
and Recording and Maintenance
Specialist
Operating messages X X X
Process messages X X X
Event messages X X X
Process control X X
messages
System messages X
3.4.3 Message Lists during Process Operation
PCS 7 places incoming messages in message lists. You can locate a message in
the message list according to the source of the event and the message status.
The messages lists presented below are available by default. You can modify
these standard messages or create additional message lists.

A5E00164228-02 3-5
Standard Message Lists

• New List
Only unacknowledged messages
• Old List
Only acknowledged messages pending in the process
• Went Out List
Only messages with "Went Out" status (special message property)
• Operator List
Only operating messages (for example, the setpoint value of a closed-loop
controller is set to 5 bars, the motor has been enabled, etc.)
• Process Control List
Only process control messages (for example, rack failure)
• Journal List
All messages (incoming messages, acknowledged messages, and messages
with "Went Out" status)
The following figure illustrates the path a message takes through the message
lists:

3-6 A5E00164228-02
3.4.4 Overflow of Message Buffer
Each component of the PCS 7 overall system can only process a limited number of
messages. If more messages are generated in a component (for example, an AS)
within a particular time frame than the component can process, some of these
messages will be lost. If this occurs, the AS sets an overflow indicator, and the
following event will be signaled in the OS: "NRMS7 Messages Lost."
Notice
If events that trigger messages change status within a brief time span, this can
trigger a message surge. This can obstruct the overview of the state of a plant.
You can prevent a message surge by activating the "Messaging Triggered by
Acknowledgement" function. You will find information on configuration in the
Process Control System PCS 7; Engineering System configuration manual.
3.4.5 Message Priority
In PCS 7 V6, a priority can be assigned to each message, with 0 being the lowest
priority and 16 the highest priority. When a reporting block is newly created, its
messages initially have the lowest priority (0).
You can change the message priority by means of the following:
• Object properties of the block
• Process object view
• Import
In PCS 7 OS, the unacknowledged message with the highest priority is always
displayed in the message row above the overview (if multiple messages have the
same priority, the most recent message is displayed here).
From the message row, the plant operator can switch directly to the process
picture from which the message originated.
In the New list, "Went Out" list, Acknowledged list, and Journal list, the messages
are displayed in the order in which they arrive. You can filter this list according to
priority (see also "Message Lists").
Notice
Message priorities can only be specified if you defined the message number range
as "Unique for Entire CPU."

A5E00164228-02 3-7
You will find information on configuration in the Process Control System PCS 7;
Engineering System configuration manual.

3-8 A5E00164228-02
4 Storage - What Should Be Done?
Principle
1. Evaluate messages
- Time
- Sequence
- Source
2. Determine location/area of fault
Note
If components without diagnostics capability are used, only the sequential errors
are reported.
• Use a diagnostic tool to analyze the fault:

Diagnostic tools enable you to do one of the following:
- Determine the cause of a fault
- Verify the presumed cause of a fault
• Refer to the section on Diagnostics in PCS 7 for overviews on the following:
- Diagnostic tools available in PCS 7
- Areas of application corresponding to the subsystems
Note
Make use of skilled experts if a solution to your problems cannot be found based
on available information - see Preface
3. Define measures
If the plant is in operation, check whether it is necessary to stop.
Notice
• The following actions must be carried out only under observance of applicable
government and plant-specific regulation and ONLY by qualified personnel:
- Configuration changes
- Component replacement and modifications
• Bear in mind that uncharacteristic situations can occur in the plant after activation.
Make sure the activation of components and secondary systems is carefully directed.

A5E00164228-02 4-1
Storage - What Should Be Done?
Examples of Fault Causes
CPU Fault
Causes:
• Fault due to internal error
• Fault due to external error
Initial diagnostic:
! CPU diagnostics
CP Fault
Causes:
• Fault due to internal error
• Fault due to external error
! Module diagnostics > Special diagnostics > NCM S7 diagnostics CP... >
Information from:
- "Module" folder
- "Operating mode" folder
- "Diagnostic buffer" folder
I/O Module Fault

Causes:
• Fault caused by component of SIMATIC station
• Fault due to external influences (such as a short circuit on the module
terminals)
Initial diagnostic:
! Module diagnostics > Status information and, if available, diagnostics
information
PC Component Fault
• Causes ! PC running?
- Fault due to events
- Fault of connections
Initial diagnostic:
• Causes ! PC defective?

4-2 A5E00164228-02
- Repair/replacement
- Restore data
4.1 Being Prepared for Expert Support
Topic Area Information

Supporting • What?: Measures that help you to provide experts with essential
experts information for analysis of a fault.
• When?: If expert support is needed in the event of a fault, you can
facilitate the work of the experts by providing essential information on
the plant or the faulty components.
• How?: Information on working with expert support can be found in
"Preparing for Expert Support"
Supporting Service Experts

You can support the work of service experts by providing information to them.
• Information on the plant and the faulty system is needed for rapid support -
see: Plant Documentation.
• To analyze the cause of a CPU fault, it is recommended that a memory dump
be generated - see CPU Fault - Preparing Diagnostics
• To analyze the cause of a CPU fault, information from the diagnostic buffer of
the CPU is required - see Reading Out Diagnostic Buffer.
• To analyze the cause of an OS fault, it is recommended that the diagnostic
files be backed up - see OS Fault - Preparing Diagnostics.

A5E00164228-02 4-3
4.1.1 Plant Documentation
Information on plant components is among the most important information needed

for successful repair.
This information is required when you do the following:
• Schedule maintenance
• Contact the hotline for assistance
Constant care of this information is justified by the shortened downtimes in the
case of a fault. For this reason, always keep up-to-date lists (in a database or in
table form, for example) containing the following data:
• Plant
• Plant section
• Location in plant
• Component
• Versions
- Hardware
- Firmware
- Software
4.1.2 Reading Out the CPU Diagnostic Buffer
You can facilitate the initial diagnosis of a faulty CPU by service personnel by
saving and having ready the content of the diagnostic buffer in the following
formats:
- As a HEX file
- As a TXT file
1. In SIMATIC Manager, select the following menu command:
PLC > Diagnostics/Setting > Module Information.
The "Module Information - Online" dialog box is displayed.
2. Select the "Stacks" tab and read out the following system memory:
- Block stack (B stack)
- Interrupt stack (I stack)
3. Provide this information to the service personnel.

4-4 A5E00164228-02
4.1.3 CPU Fault - Diagnostics
Warning!
! • All work must be performed by trained service personnel only.
plant.
To analyze an error on a CPU, you should know the following information:

• Information regarding the affected CPU
• Information or measures in case of error
Information Regarding the Affected CPU

• Order number
• Firmware version
• HW version
If access with the engineering system is possible, you can scan this information by
means of the module information (see Module Information).
Note
A constantly updated list of all module information facilitates the search for errors
in the event of a fault and reduces the time needed for correcting the fault.
Information in Case of Error

• Operations and actions/pre-event history leading to the error
• Status indicated by LED displays on the front of the CPU (such as RUN)
"RUN" LED only illuminates

No error in the SIMATIC station

A5E00164228-02 4-5
"RUN" LED plus red LED illuminates

Faults have occurred in the SIMATIC station. Use the diagnostic tools for analysis
(see Diagnostics on the CPU).
"STOP LED" illuminates

• If the "STOP LED" illuminates, you can read out the diagnostic buffer (for
procedure, refer to Reading Out CPU Diagnostic Buffer).
Save the diagnostic buffer both as a HEX file and as a TXT file!
• These data can be analyzed by trained service personnel and can provide
information on the cause (for example, I/O errors, synchronization errors with
an H-CPU, etc.).
• If the possibility exists that a hardware error in the I/O caused the CPU to
switch to STOP mode, save the diagnostic buffer of the appropriate module
and the associated bus interface module (for example, CP443-5).
• Generate a memory dump.
All LEDs are turned off or flashing

You recognize the "CPU defective" status by the following LED displays on the
front of the CPU:
• All LEDs are flashing
• All LEDs are turned off, even though the power supply is switched on.
For additional support, contact your Siemens representative or Technical Support.
Have the "information in case of error" indicated above ready.
4.1.4 OS Fault - Diagnostics
For analysis of the cause of an OS fault by experts, it is recommended that the

diagnostic files be backed up.
1. Back up all diagnostic folders of WinCC
(default is Drive:\Siemens\WinCC\Diagnostics).
2. Provide this data to the service personnel.

4-6 A5E00164228-02
Back Up the WinCC Diagnostic Files Using PKZIP

You can use the PKZIP software supplied on the PCS 7 CD to perform the backup.
Presettings for PKZIP Software:
The following presettings are required when using the PKZIP software supplied on
the PCS 7 CD.
1. In Windows Explorer, select the following folder: Programs > Pkware >
Pkzipw4.
3. Select the following menu command: Tools > Options.
The "Options" dialog box is displayed.
4. Switch to the "Compress" tab.
- In "File Options":
Select the "Include subfolders (recurse)" check box.
In the "Save folder name" list, select "Relative path."
In the "Update mode" list, select "Add & Update files."
- In "File Attributes":
Select all check boxes.
- In the "Folders" tab:
You can specify a default folder for your data backup.
6. Click "OK" to confirm your settings.
Perform Back Up
1. Close WinCC.
2. In Windows Explorer, select the following folder:
Programs > Pkware > Pkzipw4.
4. Select the following menu command: File > New.
The "Save File As" dialog box is displayed.
- In "Save in:":
Enter the folder for the backup file.
- In "File Name":
Enter the name for the backup file (Use unique names for the backups:
Plant_Date_BackupNo. ).
6. Click "Save" to confirm your settings.
The "Add Files - (Drive: folder for backup file)" dialog box is displayed.

A5E00164228-02 4-7
- In "Drives:":
Enter the drive containing the diagnostic files.
- In "Directory:":
Enter the folder containing the diagnostic files
(default is: ...\Siemens\WinCC\Diagnostics).
- KClick "Add Directory."
Information regarding the drive and folder of the diagnostic files is entered
in "Files & Directories To Zip."
8. Click "OK" to confirm your settings.
The "Add Status" dialog box indicates the degree of backup generation. The
backup generation is finished when "Done" appears in the message box.
9. Click "Done."
All archived files are shown in the PKZIP dialog box.
10. To close PKZIP, select the following menu command: File > Exit.
Note
Once the diagnostic files are backed up (not in diagnostic folder), you can delete
the content of the diagnostic folder. In this way, you avoid keeping old information
in the new diagnostic files.
If the "same" error occurs after WinCC is restarted, you can perform another
backup and thereby assist the experts (only a few messages must be analyzed in
this backup).
4.1.5 Preparing Remote Diagnostics
Data must frequently be transferred from one PC system to another.

The following programs are recommended for this purpose with PCS 7:
• You can use the @PCS7 program package as the interface for company-wide
data exchange with PCS 7. To use this interface, you need the @aGlance/IT
program or Web@aGlance program.
• Direct remote diagnostics are possible if you use the "pcAnywhere" program to
remotely access the PCS 7 PC.
Note
A test version of "pcAnywhere" is supplied with the PCS 7 toolset CD program
package. If you want to continue to use this Symantec program, you must
purchase it (see Software Distribution).

4-8 A5E00164228-02
Application
These programs enable "remote access." That means you can do the following
from other PCs:
• Enter operator inputs or configurations
• Perform checks
• Remedy faults
Transmission Options
Data can be transmitted by means of the following:
• A modem (telephone line)
• Serial and parallel connections (plant-internal network connections)
Installation of pcAnywhere Program

1. Open Explorer, and select the drive containing the installation CD for
pcAnywhere.
2. Double-click the "Setup" file.
3. In the dialog box, select the "Install pcAnywhere 10.0" option.
4. In the dialog box, select the "LAN host" option.
The "Symantec pcAnywhere Setup" dialog box is displayed.
5. Click "Next."
6. Read the license agreement, select the "I accept the conditions of the license
agreement" option, and click "Next."
7. Enter the user information (user name and organization), and click "Next."
8. Activate the "All" option, and click "Next."
9. In the "Windows Solutions" dialog box, click "Next."
10. In the "How to reach us online" box, click "Next".

A5E00164228-02 4-9
11. The installation is performed when you click "Install" in the "Ready to Install
Program" dialog box.
12. In the "Symantec Support Solutions" information box, click "Next."
The "LiveUpdate" dialog box is displayed.
13. In the "LiveUpdate" dialog box, click "Configure."
The "LiveUpdate Configuration" dialog box is displayed.
- In the "ISP" tab, select the "From internet settings in the control panel"
option.
- In the "Proxy" tab, select the "I do not use a proxy server to access the
internet" option.
14. Click "OK" to confirm the settings in the "LiveUpdate Configuration" dialog box.
The "LiveUpdate" dialog box is displayed.
15. Click "Next."
16. In the "LiveUpdate could not call up the list of updates" dialog box, click
"Close."
17. You can ignore the registration dialog box by clicking "Skip." Following the
installation, print out the registration form and send it to the manufacturer of
pcAnywhere.
18. Click "Finish."
19. The PC must be restarted for pcAnywhere to operate properly.

4-10 A5E00164228-02
5 Diagnostics for PCS 7
Warning!
! Siemens does not accept responsibility for inappropriate use of the procedures presented in
this service guideline or any consequences that might result thereof for the customer.
Warning!
! • All work on the process control systems may be executed by trained personnel
only.
plant.
Introduction
The message system and diagnostic tools of PCS 7 help you to assess the state of
a plant. In the following sections, you will find information about diagnostic tools.
The purpose of this description is to illustrate the capabilities of the diagnostic tools
so that you can use them intelligently, as required.
• It contains information on the fields of application for diagnostic tools.
• It shows you how to call a diagnostic tool.
• It does not include a detailed description of how to use diagnostic tools,
because faults can have different causes, and because procedures for using
the diagnostic tools are already presented in the online Help. Assessing the
status of your process control system:
Topic Questions Answered

Diagnostics in PCS 7 Where can each diagnostics procedure be performed?
Diagnostic tools • Which diagnostic procedures can be performed with a
diagnostic tool?
• How is the tool activated?
• Where can I find a description of this tool or diagnostic
capability?

A5E00164228-02 5-1
Diagnostics for PCS 7
Basic Terms
Some basic terms used in the PCS 7 diagnostics concept are defined in the
following section:
Definition of Diagnostics
Diagnostics refers to all activities intended to:
• Ascertain the status of a plant
• Ascertain errors and faults as early as possible and identify their cause
Introduction
Diagnostic capabilities are used to analyze the status of a plant and to determine
the causes of faults.

5-2 A5E00164228-02
Implementing Diagnostic Tools in an Object

You will find information about implementing diagnostic tools, grouped according to
areas of implementation, in the following sections:
• Diagnostics of PC User Settings
• Diagnostics of PC Components
• Diagnostics of Network Connections
• Diagnostics during Configuration
• Diagnostics on the CPU
• Diagnostics on Modules
• Diagnostics on PROFIBUS
• Diagnostics of the OS
• Diagnostics of Time of Day
On a number of components, you will find displays on the front panel indicating the
status of the component and any errors. You can analyze these displays to obtain
information without affecting the plant. To find out which additional product
manuals you need for this analysis, refer to: Diagnostics of Hardware Displays.
5.1 Diagnostics of PC User Settings
Object of Diagnostics Tool Instructions

Define users and User Management Start > Settings > Control Panel >
set access authorization Administrative Tools > Computer
to files and folders Management > System Tools > Local Users
and Groups
WinCC Users User Administrator Open WinCC Explorer - menu command:
Editors > User Administrator > Open
Shares Shares for Drives, Folders, and Start > Settings > Control Panel >
Files Administrative Tools > Computer
Management > System Tools > Shared
Folders > Shares

A5E00164228-02 5-3
5.2 Diagnostics of PC Components

PC configuration Win2000 Diagnostics Start > Settings > Control Panel >
Administrative Tools > Computer
Management > System
Functions of drivers, logs, and Win2000 Diagnostics Start > Settings > Control Panel >
services Event display Administrative Tools > Computer
Management > System > Event Viewer
Note: Only blue icons = "all correct"
Function of standard network Set PC Station Start > SIMATIC > SIMATIC NET >
modules Settings > Set PC Station
In the tree structure PC Station > Select
"Network Module" Modules > Softnet
IE
Click Test button.
Online verification of operating Redundancy State Control Picture must be configured and
capability of redundant OS downloaded to the OS.
components See configuration manual Process
Control System PCS 7; Operator Station
Networks and network See Diagnostics of Network Connections
connections

5-4 A5E00164228-02
5.3 Diagnostics on Network Connections

Configuring the network NetPro Network > Check Consistency
Established connections to NetPro Online view - select CPU: PLC >

SIMATIC stations Activate Connection Status
Finding connections to other DOS Window/Command Start > Programs > Command Prompt
stations, IP address and MAC Prompt Open DOS window - ping IP address
address
Determining MAC addresses and DOS Window/Command Start > Programs > Command Prompt
TCP/IP addresses Prompt Open DOS window - input ipconfig
PC station Set PC Station Start > SIMATIC > SIMATIC NET > Set
PC Station
Status of network components, Component Configuration with HW Config and
status of a WinCC application ConfiguratorKonfigurator loading of PC station required Call: in
Start menu by means of
PC Ethernet modules NCM S7 Industrial Ethernet Start > SIMATIC > STEP 7 > NCM S7
Industrial Ethernet > Diagnostics
Status of configured channels and WinCC - Channel Start > Simatic > WinCC > Tools >
their connections to the SIMATIC Diagnosis Channel Diagnosis > "Channels/
station Connections" tab
Connection to OS: faulty or Lifebeat Monitoring In configured picture (standard:
connected @CONFIG.PDL)
Status of process interfacing Status of Connections In WinCC Explorer: Options > Status of
Connections
Client-server connections Status of Multi-User In WinCC Explorer: Options > Status of
Operation Multi-User Operation
Connections NetCC In WinCC Explorer: Options > NetCC >
Viewer
Determine stations BANYnet (Add-on product) If you have installed BANYnet, use the
Find IP address and MAC address following menu command to call the
program: Start Menu > Programs >
Message frames
BANYnet.
Collisions
PC-PROFIBUS connections See Diagnostics on PROFIBUS

A5E00164228-02 5-5
5.4 Diagnostics during Configuration

Consistency of hardware HW Config Menu command: Station > Check
configuration Consistency
Consistency of PC station Component Configurator
Click the following icon in the taskbar:
configuration
Analyze "Status" column table entry
Block consistency in a SIMATIC SIMATIC Manager Select SIMATIC Station > S7 Program >
station Blocks
Menu command: Edit > Check Block
Consistency
Chart consistency in a SIMATIC SIMATIC Manager Select SIMATIC Station > S7 Program >
station Charts
Menu command: Edit > Check
Consistency
Connection error CFC Module Status Select the SIMATIC station in the
SIMATIC Manager or
the CPU in HW Config
Open signal interconnections in PCS 7 OS (WinCC) Convert pictures
PCS 7 OS
Connection functions for a PC Set PC Station Start > SIMATIC > SIMATIC NET >
station Settings > Set PC Station
5.5 Diagnostics on Modules

I/O modules and CPs with Module Diagnostics Select the SIMATIC station in the
diagnostics capability SIMATIC Manager or
Select the CPU in HW Config
Call with the menu command PLC >
Module Information
I/O modules and CPs with HW ConfigKonfig Station > Open Online
diagnostics capability
Displays on a module Evaluation of Module Notes on manuals: Diagnostics of
Display Displays on Hardware

5-6 A5E00164228-02
5.6 Diagnostics on a CPU

CPU HW ConfigKonfig Select CPU: Station > Open online
CPU Module Diagnostics Select the SIMATIC station in the
SIMATIC Manager or
Select the CPU in HW Config
Call with the menu command PLC >
Module Information
Displays on module Evaluation of Module Notes on manuals: Diagnostics of
Display Displays on Hardware
Fault on the CPU - preparing Only to support experts CPU Fault Diagnostics
diagnostics
5.7 Diagnostics on PROFIBUS

PA devices and SIMATIC
HART devices ManagerManager
Status of stations NCM S7 PROFIBUS Start > SIMATIC > STEP 7 > NCM S7
PROFIBUS > Diagnostics
CPU-internal DP interface Module Information Diagnostics by means of HW Config -
module information
Error on PROFIBUS PROFIBUS Diagnostics Diagnostics by means of HW Config -
with Diagnostic Repeater module information
Status of PROFIBUS stations NetPro Start > SIMATIC > STEP 7 > NetPro
Select the View > With DP Slaves menu
command to display the DP slaves in the
network view
Station failure SYSTEM Diagnostics Picture must be configured and
Fault indication with detailed Process Control downloaded to the OS.
information about cause of error Engineering (Add-on See configuration manual Process
Product) Control System PCS 7; Operator Station
Name and comments from HW
Config
Order number, addresses, slot
types
Error on PROFIBUS Amprolyzer (Add-on If you have installed the amprolyzer, use
Product) the following menu command to call the
program: Start Menu > Programs >
Amprolyzer.

A5E00164228-02 5-7
5.8 Diagnostics of the OS

Overview Lifebeat Monitoring In configured picture (@CONFIG.PDL)
Picture must be configured and
downloaded to the OS.
System information WinCC Scope
Established and disrupted NetCC Online view - select CPU: PLC >
connections to the OS Activate Connection Status
Connection between WinCC and Status of Connections In WinCC: Options > Status of
PLC Connections
Connection between OS server Status of Multi-User In WinCC: Options > Status of Multi-
and OS client Operation User Operation
Status of channels and WinCC - Channel Start > SIMATIC > WinCC > Tools >
connections to the PLC Diagnosis Channel Diagnosis
Operating capability of redundant Redundancy State Control Picture must be configured and
OS components downloaded to the OS.
See configuration manual Process
General system information for an WinCC "System Info" Picture must be configured and
OS server Channel downloaded to the OS.
See configuration manual Process
OS fault - preparing diagnostics Only to support experts OS Fault - Preparing Diagnostics

5-8 A5E00164228-02
5.9 Diagnostics of Time of Day

AS-CPU time SIMATIC Manager Select CPU: PLC > Set Time of Day
AS-CPU time HW Config Station > Open Online
Select CPU: PLC > Set Time of Day
PC time Win2000 Computer Start > Settings > Control Panel >
Management Date/Time These settings should not be
changed.
Activated time services Windows 2000 System Start > Settings > Control Panel >
Utilities Administrative Tools > Services
"Windows Time" select: Process >
Properties
"General" tab > Startup type: ...
Synchronization status on the Set PG/PC Interface Start > SIMATIC > SIMATIC Net > Set
terminal bus PG/PC Interface
Select interface > Click "Diagnostics"
button > "Time" area
Configuration of the time WinCC editor "Time Open WinCC Explorer - menu command:
displayed in the operator control Synchronization" Editors > Time Synchronization >
and monitoring systems Open

A5E00164228-02 5-9
5.10 Diagnostics of Hardware Displays

Many components have displays indicating the component status and errors. You
can analyze these displays to obtain information without affecting the plant.
Components Information about Diagnostic Options Can Be Found in the

Following Manual/Chapter:
Power supply SIMATIC reference manual;
modules S7-400, M7-400 Programmable Controllers, Module Specifications
• Backup battery (optional)
• Operator control and display elements
• Error messages by means of LED displays
Central modules for SIMATIC reference manual;
S7-400 S7-400, M7-400 Programmable Controllers, Module Specifications
CPU • Monitoring function of the CPU
• Status and error displays
• Operating mode switch
S7-400 digital SIMATIC reference manual;
• Diagnostics for digital modules
• Alarms for digital modules
S7-400 analog SIMATIC reference manual;
• Diagnostics for analog modules
• Alarms for analog modules
CP 443-1 SIMATIC manual;
CP 441 Point-to-Point Communication - Installation and Parameter
Assignment:
• Diagnostics for CP 441
CP 443-1 Device Manual S7 CPs/Part B4;
Description CP 443-1
• Displays and operating mode switches
CP 443-5 Basic Device Manual S7 CPs/Part B3;
Description CP 443-5 Basic
CP 443-5 Basic Device Manual S7 CPs/Part B4;
Description CP 443-5 Extended
ET 200iS SIMATIC manual;
ET 200iS Distributed I/O; Commissioning and Diagnostics;
• Status and error LEDs on IM151-2
• Insertion and removal of modules
• Line break of the NAMUR encoder on the digital input module
• Diagnostics with STEP 7 and STEP 5

5-10 A5E00164228-02
Components Information about Diagnostic Options Can Be Found in the

Following Manual/Chapter:
ET 200M SIMATIC manual;
ET 200M Distributed I/O; Commissioning and Diagnostics;
• Diagnostics by means of LED display IM 153-1, IM 153-2
• Diagnostics with STEP 7 and STEP 5
• Configuration exceptions for "Switching modules during
Operation" function
ET 200S SIMATIC manual;
ET 200iS Distributed I/O; Commissioning and Diagnostics;
• Diagnostics by means of LED displays
• Diagnostic messages for electronic modules
DP/PA couplers SIMATIC manual;
Bus Interfaces DP/ PA Link and Y Link;
Diagnostics by means of LED displays
• LED displays of the IM 157
• LED displays of the DP/PA coupler
• LED displays of the Y coupler
Y Link See DP/PA coupler
Diagnostic repeater SIMATIC manual; Diagnostic Repeaters for PROFIBUS DP
• Diagnostics; diagnostics by means of LED displays

A5E00164228-02 5-11
5.11 Diagnostics Tools
Warning!
Warning!
only.
plant.
Configuration of Tables
Diagnostic Tools
Call with the menu command: "Menu Command"
Topic Details Call Information and Help
Overview
Column Description
Topic Diagnostic objects or settings
Details Additional information about diagnostic objects or settings
Call Access path to diagnostic tool or call
Information and Help References to help on performing diagnostics (for example, online
Help and manuals)

5-12 A5E00164228-02
5.11.1 Diagnostics of PC Components
5.11.1.1 Win2000 Computer Management

Call with the menu command Start > Settings > Control Panel > Administrative
Tools > Computer Management
Topic Details Call Information

and Help
System and Name of operating system, System Tools > System Select folder
system processor, BIOS version, time zone, Information > System Summary and press the
settings total real memory (RAM), "F1" button
Graphics Type: graphics card, set resolution System Tools > System
settings and frequency Information > Components >
Graphics
Event viewer Icons indicate status (specialist System Tools > Event Viewer Select folder
knowledge required for analysis) and press "F1"
button. All blue
icons = "all
correct"
Printers and Device failure System Tools > System
devices Display of available printers Information > Components
• Problem devices
• Printers
Pending print Display of print jobs System Tools > System
jobs Information > Software
Environment > Jobs > Print
Drives Detected internal and external System Tools > System
drives or storage media, partitioning Information > Components >
of disks Storage
Hard disks Size, compartmentalization, drive Data Sources (ODBC) > Data
names, partitions, formats, status Source Administrator
Network cards Network card type, access levels , System Tools > System
and PC cards users, servers, network addresses Information > Components >
(IP/MAC address) Network > Adapter
Network-wide Active users in network, System Tools > Shared Folders >
analysis of active PCs Shares
connected
PCs
Management • Creation and modification of System Tools > Local Users and Online help of
of users and local user accounts Groups the operating
user groups • Creation and modification of system
user profiles
• Creation, addition, and deletion
of local groups

A5E00164228-02 5-13
5.11.1.2 Shares for Drives, Folders, and Files

Tools > Computer Management > System Tools

Drives and Grant or modify shares for In the tree structure, select Select folder and press the
folders drives and folders Shared Folders > Shares "F1" button
Drives and Grant or modify shares for • Open Windows Explorer Online help of the operating
folders drives and folders • In the tree structure, system
select the drive or folder
• Use the menu
command: File >
Properties > "Shares"
tab
Files Set or modify share • Select the file in Online help of the operating
permissions for files Windows Explorer system
• Use the menu
command: File >
Properties
• Select the "Security" tab
and make the required
settings under
"Permissions."

5-14 A5E00164228-02
5.11.1.3 System Tools - Local Users and Groups

Tools > Computer Management > System Tools

Management of • Creation and modification Local Users and Groups Online help of the operating
users and user of local user accounts system
groups • Creation and modification
of user profiles
• Creation, addition, and
deletion of local groups
5.11.1.4 DOS Window/Command Prompt

Call with the menu command: Start > Run > enter "cmd" in the input box.
Help on Windows 2000 commands - only for networks with TCP/IP protocol.

Connections/ To verify the local network card Enter "ping localhost" or "ping Enter "ping"
Network card 127.0.0.0"
functions
Connections/ To verify a connection to Enter "ping - {PC name}" or
Network card another Ethernet station "ping - {IP address}"
functions
Connections/ To detect the local network Enter "ipconfig" Enter "ipconfig/?"
Network card card
functions
Connections/ To detect the network card of Enter "ipconfig -all"
Network card servers and network services
functions

A5E00164228-02 5-15
5.11.1.5 Set PC Station

Call with the menu command: Start > SIMATIC > SIMATIC Net > Settings > Set
PC Station

Configuration Detected modules SIMATIC NET "Microsoft Management
Configuration > Modules Console" online help; topic:
folder Set PC Station
Diagnostic Available options vary for Folder: SIMATIC NET "Microsoft Management
options each module Configuration > Modules > Console" online help; topic:
Select Module Set PC Station ...
Also refer to online help
5.11.1.6 Set PG/PC Interface

Call with the menu command: Start > SIMATIC > SIMATIC Net > Set PG/PC
Interface
Or with the following menu command in the SIMATIC Manager: Options > Set
PG/PC Interface

Clock Status of synchronization of Select interface > "Microsoft Management
synchronization PC on terminal bus Click "Diagnostics" button > Console" online help; topic:
(requirement: CP1613 or "Clock" area Set PC Station
CP1413)

5-16 A5E00164228-02
5.11.1.7 Component Configurator
Call on the Windows task bar using the button: .
Requirement
The components in the configuration list must be entered in the same order as in
the component image you created with HW Config. If the configuration is not
identical, it cannot be downloaded to the PC station (see manual: Process Control
System PCS 7; PC Configuration and Authorizations; Section:
The PCS 7 PC - Hardware and Installation).
Notice
Making changes to the configuration list when the PC station is running causes the
entire PC communication to be closed and restarted.
In this case, you will receive a corresponding warning message.

Hardware The status display in the "Components" tab Online help topic: Status
configuration configuration list indicates Symbols for Components
and configuring whether or not the
a PC station component created matches
the actual hardware
configuration and whether or
not a match exists to a
downloaded configuration.
Verify module Verify addressability of After completing the You will receive an
modules following configuration, you can verify indication on the module if
configuration. whether they can be the module supports this
addressed by means of the function.
"Ring" button.
PC station Diagnostics of a PC station "Diagnostics" tab > Export Requires expert knowledge.
Save file Consult an expert if you
encounter problems with the
content of a log file

A5E00164228-02 5-17
5.11.2 Diagnostics in the Network
5.11.2.1 NetPro
Call in the SIMATIC Manager or HW Config with the menu command Options >
Configure Network
Online help: STEP 7 help system; Topic:

Consistency of Non-connected stations Network > Check STEP 7 online help system:
configuration (exception: non-connected Consistency Topic: Checking network
MPI stations) consistency
Subnets with only one
station
Inconsistent connections
Connection Established connections to Online view - select CPU:
status SIMATIC stations PLC > Activate Connection
Status
Faults on Only when diagnostic PLC > PROFIBUS >
PROFIBUS repeaters are used Display Network Topology
Status of DP Display DP slaves in the View > With DP Slaves
slaves network view
5.11.2.2 NCM S7 Industrial Ethernet

Call with the menu command: Start > SIMATIC > STEP 7 > NCM S7 Industrial
Ethernet > Diagnose

CP status Dynamic information about Diagnostics > Online > Online help: Help on
the operating mode of the Open Connection STEP 7; Topic: "Hardware
communication functions of Diagnostics"
CPs connected online "SIMATIC NET; NCM S7 for
Industrial Ethernet" manual
General Operating mode Diagnostics > Online >
CP diagnostics Scan event messages Open Connection
and statistics recorded in the Ethernet CP
functions
Diagnostics ISO transport connections Diagnostics > Online >
functions ISO-on TCP connections Open Connection
depending on
TCP connections
CP type and
operating mode UDP connections
E-mail connections

5-18 A5E00164228-02
5.11.2.3 NCM S7 PROFIBUS

Call with the menu command: Start > SIMATIC > STEP 7 > NCM S7 PROFIBUS >
Diagnostics

General Operating mode "General" tab • Online help for NCM
CP diagnostics and Connected stations diagnostics: Topic: “General
statistics functions Diagnostics Functions"
Station-related statistics functions
• "SIMATIC NET; NCM S7 for
Station overview
PROFIBUS" manual
Diagnostics Dynamic information about the
depending on operating mode of the
operating mode communication functions of CPs
connected online
FMS connections DP master diagnostics -
communication status of slaves
and call of data for DP slave
diagnostics
DP slave diagnostics (non-
passive slaves)
PROFIBUS DP master
connections DP slave
FDL connection
FMS connection
PROFIBUS Faults and inconsistencies in
connections FMS connections of the CP

A5E00164228-02 5-19
5.11.3 Diagnostics on the OS
5.11.3.1 License.log File

The "License.log" file tells you whether or not you are using a WinCC
subcomponent or suboption for which no authorization is detected.
You can locate the license.log file with Windows Explorer in the following folder:
"Drive: \SIEMENS\WINCC\Diagnostics".

Authorization of Status of installed Double-click the License.log Online Help: WinCC Help
OS programs authorizations file and open the information system;
Nonexistent authorizations it contains about
for subcomponents or WinCC Scope
suboptions
Example:
Excerpt of a "License.log" file:
11/11/2002 11:11:11 InitLicense CS | AppName = AppCS:MCP | CycleCheck = yes
| NameForMessageBox = | Name of License = X1CDEFGH | Text of License =
SIK/SIMATIC WINCC RC 1024 PTg 512 ATg |
Contents of license.log File Meaning

11/11/2002 11:11:11 Date and time of authorization transfer
CycleCheck = yes Cyclical authorization check (yes = active)
Name of License = X1CDEFGH Authorization name (alphanumeric name beginning with
X = emergency authorization)
Text of License = SIK/SIMATIC This authorization allows you to make the following
WINCC RC 1024 PTg 512 ATg configuration settings:
• Up to 1,024 PowerTags (1024 PTg)
• Up to 512 ArchiveTags (512 ATg).

5-20 A5E00164228-02
5.11.3.2 Lifebeat Monitoring

Monitoring of Components are Configure lifebeat Online help - WinCC help
components of WinCC displayed as graphics in monitoring and call the system; Topic "Lifebeat
projects and their a plant picture. Faulty picture in runtime Monitoring"
associated SIMATIC components have a red See configuration manual
stations line running through them Process Control System
in the graphic. PCS 7; Operator Station

A5E00164228-02 5-21
5.11.3.3 WinCC "System Info" Channel

The WinCC "System Info" channel is used to evaluate system information from
server PCs.
This channel does not require hardware because it directly accesses the system
information on the server PC on which it is installed.
Notice
Only system information from a server can be represented or evaluated on a client.

Time-based Display of time of day, date, Display in configured picture "WinCC Information
information and day of the week in System" online help system;
process pictures Communication > System
Info
CPU CPU load in a trend display Display in configured picture
load
Drive capacity - • Display and monitoring Display in configured picture
Storage space of available drive
capacity of different
servers on a multi-client
system
• Monitoring of available
drive capacity and
message triggering
Timers and Use of timers Display in configured picture
counters and counters (for example,
to count hours of operation)
Event control Triggering of events through Display in configured picture
evaluation of system
information in scripts
Configuration:
See "WinCC Information System" online help: Communication > System Info >
Channel Configuration > How to Configure the "System Info" Channel.

5-22 A5E00164228-02
5.11.3.4 User Administrator

Call with the menu command: Start > SIMATIC > WinCC

For the OS To assign and verify access In the tree structure of Online Help - WinCC Help
permissions of PCS 7 OS WinCC Explorer system;
users: Editor > User Topic: "User Administrator
Creating users
• For runtime mode Administrator > Open Functionality" and in the
Setting access
• For the configuration WinCC Information System,
permissions
system editors topic: "Preventing
Unauthorized Operation"
5.11.3.5 WinCC Scope

"Remote diagnostics" on another PC is possible - if CCDiagAgent is running.
Launch „Diag-Agent“: ...Siemens\WinCC\ WinCCSCOPE\bin\
CCDIAGAGENT.EXE
Start > SIMATIC > WinCC > Tools > Scope
http://localhost for local PC or http://"PC-Name" for PC in network

WinCC Info WinCC version, WinCC WinCC Info
modules, diagnostics
files, settings of the
Graphics Designer,
authorizations,
authorization log file
System information BIOS, network, installed System information
software, drives, and
memory
Software - installed Database used, PCS 7 A&D software Consult an expert if you
and WinCC log files encounter problems with
the content of a log file
Project information Obtain project Project info Requires expert
(create project backup information by means of (specialist knowledge knowledge.
beforehand - you are SQL scans required)
working in the project
database)

A5E00164228-02 5-23
5.11.3.6 WinCC - Channel Diagnosis

Call with the menu command: Start > SIMATIC > WinCC > Tools > Channel
Diagnosis

Connections Overview of the status of the "Channels/ Connections" tab "WinCC Information System"
configured channels and their online help; Topic: "How to
connections to the SIMATIC Test the Channel and the
station, directly or Connection"
by network connection
through Internet Explorer
Trace mode Trace mode can be activated Only to support experts "WinCC Information System"
during runtime (this affects online help system; Topic
runtimes) "How to Configure the Trace
Function of a Channel"
"WinCC Information System" online help; Topic: "Channel Diagnostics with
Channel Diagnosis"
5.11.3.7 NetCC
This tool is a component of PCS 7 Version 6 (WinCC Version 6.0).
Call: You can call NetCC in WinCC Explorer.
Topic Details Call Information and

Help
PCs, software, • To check software installed in In WinCC Explorer: Online Help -
network the network and support Options > NetCC > Viewer WinCC Help
network installations. system;
• Operator control and monitoring Topic:
of stations in the network Diagnostics
Communication Network optimization and analysis In WinCC Explorer:
events and Options > NetCC > State
troubleshooting in the network
Lifebeat Lifebeat In WinCC Explorer:
Options > NetCC > Settings

5-24 A5E00164228-02
5.11.3.8 Status of Multi-User Operation

Performing diagnostics on the connection between the OS server and an OS client
Only if WinCC is in Runtime mode: in WinCC Explorer menu

Connection Status - logical connections Options > Status of Multi- Online help - WinCC help
status and User Operation system; Topic: "Options
current status of status of connections"
server-client interfacing
Connection Current status of "Process Data Server" tab
status on the connections in multi-user
server operation
Connection Current status of the client "Process Data Clients"
status on the on which the scan is started
client
5.11.3.9 Status of Connections

Diagnostics of the connection between WinCC and an automation system
Only if WinCC is in Runtime mode: in WinCC Explorer menu

Connection Status - logical connections Options > Status of Online help - WinCC help
status and Connections system; Topic: "Check status
current status of process of connections"
interfacing
5.11.3.10 Redundancy State Control

For diagnostics in plants with redundant PCs, it is important to always have an
overview of the redundancy status, that is, the status of the individual master and
standby computers. One simple way to achieve this is through use of the
redundancy display.

Redundant OS Master; Standby Picture must be configured and See configuration manual
components Standalone downloaded to the OS. Process Control System PCS 7;
OSM/ESM Operator Station
Connection
• Not initialized
• Initialized
• No connection
• Fault

A5E00164228-02 5-25
5.11.4 Diagnostics on the SIMATIC Station
5.11.4.1 SIMATIC Manager

Call with the menu command: Start > SIMATIC > SIMATIC Manager

Perform Quick view: Icons indicate PLC > Diagnostics/Setting Online help: STEP 7 help
hardware operating status and module > Hardware Diagnostics system; Topic: “Hardware
diagnostics information. Then Module Information > Diagnostics and
Update: F5 button Troubleshooting"
See Module Information
For additional information,
double-click the icon
Module Use this menu command to Select CPU or CP: PLC > Online help: STEP 7 help
information read out Module Information system; Topic:
information about the See: Module Information
selected module.
Operating mode Displays the operating mode Select CPU or CP: PLC >
of the current module (RUN, Operating Mode
STOP).
This requires an online
connection to the CPU.
Time of day Verifies/sets time of day Select CPU: PLC > Online help for STEP 7:
Diagnostics/Setting > Set Topics: Setting CPU clocks
Time of Day with time zones and
summer/winter time, Using
the time-of-day function
Faults on • Faulty bus segment Select master system: PLC Online help for STEP 7:
PROFIBUS • Removing an error > Diagnose, Topic: Topology display
location from the Monitor/Modify PROFIBUS using diagnostics repeaters
diagnostics repeater Node
Reporting Reporting system errors Select a SIMATIC station
system errors when saving and compiling Edit > Object Properties >
"Settings" tab
Activate option: Report
system errors during Save
and Compile
All installed • Products (name, Help > About > "Display" Online help: STEP 7 help
authorizations version, release) button system; Topic: "Installed
(Versions of • Components (name, SIMATIC Software"
installed version, release)
components) • Hardware updates
• DLLs (STEP 7 DLLs,
Windows DLLs)
PA devices and Requirement: SIMATIC PDM View > Process Devices Help on SIMATIC PDM >
HART devices is installed Plant View > configuring networks and
• Icons provide Select device > Open object process devices
information about the by means of context- Icons: ...> device icons in the
status of these devices sensitive menu (click right process device - plant view
mouse button > open object)

5-26 A5E00164228-02
5.11.4.2 HW Config
Call with the menu command: Start > SIMATIC > SIMATIC Manager
Click SIMATIC Station in the tree structure and double-click in the "Hardware"
list.

Components accessible Icon indicates Station > Open Online The F5 button updates
online operating mode the display. Double-click
of modules (= system the icon to obtain
diagnostics). additional information.
Time of day Check/Set Station > Open Online Online help: STEP 7 help
Select CPU: PLC > Set system; Topic:
Time of Day CPU-xxx clocks with a
time-zone setting and
summer/winter time and
use of time-of-day
function
Module information Use this menu command Select module: PLC > See: Module Information
to read out information Module Information
about the selected
module.
Topics in the STEP-7 Help System:

• Diagnostics icons in the online view
• Brief overview of information functions
• Basic procedure for determining the cause of STOP (CPU)
• Hardware diagnostics and troubleshooting
• Operating mode and operating mode transitions
5.11.4.3 Module Information
Quick Information
1. Call in the SIMATIC Manager with the menu command: Component View >
View > Online
2. Select a SIMATIC station
Call with the menu command: PLC > Diagnostics/Setting > Perform Hardware
Diagnostics
For additional diagnostics, select a module and click "Module Information."

A5E00164228-02 5-27
Calling Module Diagnostics

1. Open HW Config
2. Menu command: Station > Open Online
3. Select module
4. Call with the menu command PLC > Module Information
Diagnostics on a CPU
Extensive diagnostic checks are performed on a CPU.
Additional help:
Help on STEP 7; Topic: "Diagnostics, Hardware Diagnostics and Troubleshooting"

Module data Data for the identification of the "General" tab Comparison of
selected module, such as type, configured and
order number, firmware, version, inserted
status, slot in rack, etc. modules
Events in the Analysis of the cause of STOP of "Diagnostic Buffer" tab Check of events
diagnostic buffer a CPU, overview of previous in the diagnostic
and detailed events on the selected module. buffer and
information Diagnostic data for the selected detailed
about the module information
selected event about the
selected event
DP slave Diagnostic data for the selected "DP Slave Diagnostics" tab To determine
diagnostics DP slave (in accordance with EN the cause of a
50170) DP slave error
Time system Current time, operating hours, and "Time System" tab
information about clock
synchronization (synchronization
intervals)
Performance Operand areas and the available "Performance Data" tab
data blocks of the selected (CPU/FM) Verification of a user program to
module determine whether the CPU has
the appropriate requirements to
execute a user program, for
example, with regard to process
image size
Performance Display of all module types Used to check the standard blocks
data available contained and called in the user
in the functional scope of the program.
selected module. List of OBs,
SFBs, and SFCs that can be used
in the module.

5-28 A5E00164228-02
Diagnostics of DP Slaves

Module data Data for the identification of the "General" tab Comparison of
selected module, such as type, order configured and
number, firmware, version, status, inserted modules
slot in rack, etc.
DP slave Diagnostic data for the selected DP "DP Slave Diagnostics" tab To determine the
diagnostics slave (in accordance with EN 50170) cause of a DP
slave error
5.11.4.4 PROFIBUS Diagnostics with the Diagnostic Repeater
Requirements
Diagnostic Repeater is installed and Prepare Line Diagnostics has been carried
out.
Call
Select Diagnostic Repeater in HW Config
Call with the menu command: PLC > Diagnostics/Setting > Module Information
Additional help:
Help on STEP 7; Topic: "Diagnostics, Hardware Diagnostics and Troubleshooting"

Quick overview Icons indicate the status of "Module Information" dialog Online help: STEP 7 help
Error on bus the PROFIBUS master box system; Topic: “Hardware
segment systems - OSM/ESM Diagnostics and
Troubleshooting"
- Icons in front of the tab
names (DP1, DP2, Comparison of configured
DP3, PG) and inserted modules
DP slave Diagnostic data for the "DP Slave Diagnostics" tab To determine the cause of
diagnostics selected DP slave (in DP slave errors
accordance with EN 50170)
Location of error Graphics-based
representation of the
location of error

A5E00164228-02 5-29
5.11.4.5 SIMATIC PDM

SIMATIC PDM allows you to monitor devices with diagnostics capability located on
the PROFIBUS or behind a DP/PA link.

Connections to Connection configuration In the SIMATIC Manager: Online help for SIMATIC
SIMATIC PDM Options > Set PG/PC PDM > Configuring
interface Networks and Process
Devices
Identifying Life List - define accessible Start > SIMATIC > STEP 7 Manual: PDM V5.2 The
PDM devices devices (HART and > SIMATIC PDM - Life List Process Device Manager
PROFIBUS PA profile V2 / Online help: "Help on
V3) SIMATIC PDM" > Life List
Quick Icons provide an overview of In the SIMATIC Manager: Online help on SIMATIC
information; the configuration and device View > Process Devices- PDM > Configuring network
displaying a status Plant View and process devices
configuration (for more information, see Icons: ...> device icons in
device status below) the process device - plant
view
Device • Type Open project in the Process Online help for SIMATIC
information • DLL (type file) Devices - Plant View> PDM
• Manufacturer Select device > Edit >
Object Properties
• Version
"Device" tab
Device status • Communication Open project in the Process (Online help for SIMATIC
• Maintenance status Devices - Plant View> PDM, if contained by
Select device > Edit > manufacturer files)
• Process errors
Object Properties
• Configuration errors
"Device Status" tab
• Overall status
• Device-specific
messages

5-30 A5E00164228-02
5.11.5 Additional Diagnostics Options
5.11.5.1 Additional Diagnostics Options for PCS 7
Warning!
Warning!
only.
plant.
Introduction
These components and tools are components of PCS 7. Use of these components
and tools enables you to perform advanced inspections and diagnostics. You will
find a number of suitable diagnostics applications for PCS 7 in the following
sources:
• Amprolyzer (Add-on Product)
• BANYnet (Add-on product)
• BT 200 Bus Testing Device
• SYSTEM Diagnostics Process Control Engineering (Add-on Product)

A5E00164228-02 5-31
5.11.5.2 Amprolyzer (Add-on Product)

The amprolyzer is a program that allows you to perform simple, thorough
diagnostics on PROFIBUS.
If you have installed the amprolyzer, use the following menu command to call the
program: Start Menu > Programs > Amprolyzer.

and Help
Plant Comparison of setpoint vs. Addition of a new bus using the Manual in PDF
configuration actual configuration, lifebeat "Add Bus" button. format
monitoring Display of all bus information
using the "Show Bus State"
button.
Message frame Interpretation, statistics, 1.) Without filters/triggers: Manual in PDF

traffic detection/triggering of frame as above format
errors and repeats
2.) With filters/triggers:
"Record Complex" button
Message frame traffic is recorded
here, in addition to a display of all
bus information.
Bus recording Parallel recording of As above Manual in PDF

multiple busses at the same format
time, special triggers, filters
Interface for data Open interface by means of MS Recorded data are automatically Manual in PDF
evaluation Excel exported and displayed in MS format
Excel.
A recording can be sent as an
Excel file, so that the receiver
does not have to have this tool.

5-32 A5E00164228-02
5.11.5.3 BANYnet (Add-on Product)

BANYnet is a program that allows you to perform simple, thorough diagnostics on
an Ethernet bus.
If you have installed BANYnet, use the following menu command to call the
program: Start Menu > Programs > BANYnet.

and Help
Plant Comparison of setpoint vs. actual In the Start window by means of Online help
configuration configuration, graphics-based the "Plant Manager" button
overview, lifebeat monitoring
OSM/ESM Display, parameter assignment, In the Start window by means of Online help
status bus load measurement, SNMP the "Plant Diagnostics" button
server
Message frame Interpretation (including PCS 7), In the Start window by means of Online help
traffic statistics, batch analysis the "Bus Analysis" button
Bus recording Parallel recording, special trigger, Call with the menu in the "Bus Online help
filter Analysis" dialog box
5.11.5.4 BT 200 Bus Test Device
Notice
The bus test device is not a software program - for this reason, the Call column is
omitted.
Topic Details Information and Help

Bus line diagnostics Tests for : Device description
• Line breaks
• Monitor breaks
• Line exchange A ! B
• Short circuits
• Number of terminating resistors inserted
• Reflection points (for example, for line breaks)
Test of PROFIBUS • RS 485 drivers Device description
interfaces • Internal voltage supply at 5V
• RTS signal
Test of accessibility ~ of stations Device description
Protocol functions Device description

A5E00164228-02 5-33
5.11.5.5 SYSTEM Process Control Diagnostics (Add-on Product)

Display of PROFIBUS diagnostic information on the operator station
Help: online help - SYSTEM DIAGNOSTICS- Help
SYSTEM Process Control Diagnostics - PROFIBUS DP - (Add-on Product)

PROFIBUS DP - Station failure Picture in the OS See "Configuration" below
general Display from HW Config
PROFIBUS DP - faults Fault indication with detailed Picture in the OS See "Configuration" below
information about cause of error
Specifications from HW "Name and comments" Picture in the OS See "Configuration" below
Config
Configuration Order number, addresses, slot Picture in the OS See "Configuration" below
information types
Configuration:
This configuration is described in the online help system: SYSTEM DIAGNOSTICS
- Help > Section: PROFIBUS DP/PA -DIAGNOSTICS.

5-34 A5E00164228-02
6 Additional Information
• Catalogs for PCS 7

• PCS 7 basic documentation
• SIMATIC S7 manuals
• SIMATIC Net manuals
• Information about available online help
• PCS 7 Toolset CD (Toolset CD)
• PCS 7 Manual CD (Manual CD)
Basic Documentation for PCS 7 Process Control System
Type Title Toolset CD Manual CD

PI Brief Description Yes Yes
PI PCS 7 - What's New?.wri Yes Yes
PI Readme.wri Yes No
PI PCS 7 - Released Modules Yes No
CM Engineering System Yes Yes
CM Operator Station Yes Yes
M Service Support and Diagnostics Yes Yes
FM Fault-Tolerant Process Control Systems Yes Yes
FM PCS 7 Software Update with utilization of the new functions No Yes
FM PCS 7 Software Update without utilization of the new functions No Yes
PM PCS 7 Driver Blocks Guide Yes Yes
FM 10 ms Time Stamping Yes Yes
FM PC Configuration and Authorizations Yes Yes
CM PCS 7-Libraries Yes Yes
CM Programming Instructions, Creating Blocks for PCS 7 No Yes
PI = Product information
CM = Configuration manual
FM = Function manual
M = manual

A5E00164228-02 6-1
Catalogs
Title
SIEMENS Interactive Catalog CA01; Automation and Drives Engineering
ST PCS7 Catalog
Add-Ons for the Process Control System SIMATIC PCS 7 Catalog
SIMATIC S7 Basic Documentation
Type Title Toolset CD Manual CD

RM SIMATIC S7-400, M7-400 Programmable Controllers No Yes
Module Specifications
M SIMATIC; CP 441 Point-to-Point Communication - No Yes

Installation and Parameter Assignment:
DM S7 CPs / Part B4; Description of CP 443-1 No Yes
DM S7 CPs / Part B3; Description of CP 443-5 Basic No Yes

DM S7-CPs / Part B4; Descsription of CP 443-5 Extended No Yes
M SIMATIC; ET 200iS Distributed I/O No Yes
M SIMATIC; ET 200M Distributed I/O No Yes
M SIMATIC; ET 200S Distributed I/O No Yes
M SIMATIC; Bus Interfaces DP/ PA Link and Y Link; No Yes
M SIMATIC; Diagnostic Repeater for PROFIBUS DP No Yes
M SIMATIC; PDM - The Process Device Manager Yes Yes
M SIMATIC NET; Industrial Ethernet OSM/ESM, Operator's No Yes
Guide
M SIMATIC NET; Industrial Ethernet OSM/ESM, User No Yes
Manual
M SIMATIC NET; Industrial Ethernet OSM/ESM, Network No Yes
Management
RM = reference manual
M = manual
DM = device manual

6-2 A5E00164228-02
Online Help (Included in Software Component)
Title Toolset CD Manual CD

Help on STEP 7 Yes No
Help on CFC Yes No
Help on SFC Yes No
Help on SCL Yes No
WinCC Information System: Yes No
Help on DOCPRO Yes No
Help on @PCS 7 Yes No
Help on SIMATIC BATCH Yes No
Online Help on TH/IEA/PO Yes No

A5E00164228-02 6-3

6-4 A5E00164228-02
Glossary
Add-On Product
Products that are not included in the standard scope of PCS 7. These products are
recommended for special applications, or they have been developed for specific
applications within the PCS 7 environment. Add-on products can be found in the
following catalog:
Add-ons for the Process Control System SIMATIC PCS 7.
Commissioning
Test functions for monitoring the process in the Ψautomation system and for
influencing and resetting parameters, if necessary, are integrated into the
CFC/SFC editor to provide support during commissioning.
Errors and Faults

In PCS 7, the PCS 7 OS operator control and monitoring system is also used to
display errors and faults in the process and the process control system.
• Error: State of components (objects) that does not cause a fault to occur in the
process (for example, defective display lamps)
• Fault: State of components (objects) that inhibits the process (for example,
defective motor)
Fail-Safe Systems
If a component fails, fail-safe systems switch to the required fail-safe state, thus
preventing any hazards to persons, machines, production, and environment.

A5E00164228-02 Glossary-1
Glossary
Fault-Tolerant System
Automation system (S7 400H) in which all major components are redundant. If a
subsystem fails (for example, following a component failure), the other subsystem
takes over plant automation seamlessly.

Glossary-2 A5E00164228-02
Index
Consistency ........................................... 5-18
CP - status .......................................... 5-18
A CP 341 firmware update ...................... 1-32
Accessibility ........................................ 5-33 CP 443-1 firmware update................... 1-34
Activating in case of a fault .................... 4-1 CP 443-5 basic firmware update.......... 1-36
Additional diagnostics tools for PCS 7.. 5-31 CP 443-5 Extended firmware update ... 1-39
Additional information ............................ 3-2 CP diagnostics and statistics functions 5-18
All installed authorizations ................... 5-26 CPU failure - preparing diagnostics ....... 4-5
Archiving a multiproject ......................... 1-8 CPU load ............................................... 5-22
Archiving a project................................. 1-6 Create users ....................................... 5-23
Archiving batches ................................ 1-16
Authorization ....................................... 5-20 D
Authorizations ..................................... 5-26
Data backups ........................................ 1-3
Determining versions........................... 5-26
B Device information............................... 5-30
Backing up archive data ...................... 1-12 Device status.......................................... 5-30
Backing up BATCH data...................... 1-13 Diagnostic capabilities in PCS 7
Backing up data by generating subsystems........................................ 5-1
an image file .................................... 1-17 Diagnostic functions depending
Backing up parameter settings on CP type and operating mode ....... 5-19
of the AS............................................ 1-4 Diagnostics - depending on
Backing up PCS 7 OS data.................. 1-12 operating mode................................ 5-19
Backing up user-created functions Diagnostics buffer................................ 5-27
and actions ...................................... 1-11 Diagnostics depending on CP
Backing up user-created libraries......... 1-10 type and operating mode ................. 5-18
BANYnet (Add-on product) .................. 5-33 Diagnostics during configuration ............ 5-6
BT 200 bus test device ........................ 5-33 Diagnostics of hardware displays......... 5-10
Bus line diagnostics............................. 5-33 Diagnostics of OS server redundancy.. 5-25
Bus recording ............................. 5-32, 5-33 Diagnostics of PC components.............. 5-4
Bus segment ....................................... 5-29 Diagnostics of PC user settings ............. 5-3
Diagnostics of the PLC-OS connections 5-8
Diagnostics of time of day...................... 5-9
C Diagnostics on a CPU ........................... 5-7
Clock synchronization.......................... 5-16 Diagnostics on modules ........................ 5-6
Communication events ........................ 5-24 Diagnostics on network connections ...... 5-5
Component configurator ...................... 5-17 Diagnostics on PROFIBUS .................... 5-7
Components - accessible online .......... 5-27 Diagnostics options ............................. 5-16
Components of the message system ..... 3-2 Diagnostics tools of PCS 7 .................. 5-12
Configuration .......................................... 5-16 Disks................................................... 5-13
Configuration information..................... 5-34 Displaying the configuration................. 5-30
Connection status....................... 5-18, 5-25 DOS Window/Command Prompt ......... 5-15
Connection status on the client ............ 5-25 DP slave diagnostics ....................... 5-28, 5-29
Connection status on the server .......... 5-25 Drive capacity ......................................... 5-22
Connections ........................................... 5-24 Drives ................................................. 5-13
Connections to SIMATIC PDM ............ 5-30 Drives and folders ................................... 5-14
Connections/ ....................................... 5-15

A5E00164228-02 Index-1
Index
E Module information with

diagnostic repeater .......................... 5-29
Event control....................................... 5-22 Module testing..................................... 5-17
Example for generating an image file... 1-18 Monitoring components ....................... 5-21
Example for restoring image data ........ 1-21
N
F NCM S7 Industrial Ethernet ................. 5-18
Files .................................................... 5-14 NCM S7 PROFIBUS ........................... 5-19
FMS connections .................................... 5-19 NetCC................................................. 5-24
NetPro ................................................ 5-18
Network and PC cards ........................ 5-13
G Network-wide analysis
General CP diagnostic and statistics of connected PCs ............................ 5-13
functions.......................................... 5-19
Generating a backup ........................... 1-14 O
Generating an image file ..................... 1-18
Graphics settings .................................... 5-13 Obtaining information about a message. 3-4
Operating mode ...................................... 5-26
Origin and configuration of a message .. 3-3
H OS fault - preparing diagnostics ............ 4-6
Hardware configuration and OSM/ESM status................................. 5-33
configuration of a PC station ............ 5-17
Hardware updates............................... 1-23 P
HW Config .................................... 5-7, 5-27
PA devices and HART devices ............ 5-26
PC station ........................................... 5-17
I PDM devices....................................... 5-30
Image file - restoring data.................... 1-21 Pending print jobs ............................... 5-13
Information material for PCS 7 .............. 6-1 Perform hardware diagnostics ............. 5-26
Information on cause of fault ................. 4-3 Performance data ................................... 5-28
Interface to data evaluation ................. 5-32 Plant configuration ..................... 5-32, 5-33
Plant documentation ............................. 4-4
Preparing remote diagnostics ................ 4-8
L Printer and devices ............................. 5-13
License.log file .................................... 5-20 PROFIBUS .................................... 5-18, 5-26
Lifebeat monitoring.......................... 5-21, 5-24 PROFIBUS connections ...................... 5-19
Location of error .................................. 5-29 PROFIBUS DP - faults ........................ 5-34
PROFIBUS DP - general ..................... 5-34
PROFIBUS interfaces ......................... 5-33
M PROFIBUS monitor (add-on product) .. 5-32
Making adjustments after a hardware Project information .................................. 5-23
change ............................................ 1-24
Managing users and user groups 5-13, 5-15 R
Message flow in WinCC ................. 3-4, 3-5
Message frame traffic ..................... 5-32, 5-33 Reading out the CPU diagnostic buffer.. 4-4
Message priority.................................... 3-7 Redundant OS components ................ 5-25
Message status..................................... 3-4 Requirements for diagnostics ................ 2-1
Message surge ..................................... 3-7 Restoring data from a backup.............. 1-15
Message types in message lists and Retrieving a project ............................... 1-8
archives............................................. 3-4
Message types message lists S
message flow .................................... 3-4
Module data ................................... 5-28, 5-29 Service in a plant - message
Module information......................... 5-26, 5-27 concept and diagnostics .................... 3-1

Index-2 A5E00164228-02
Index
Service in a plant - preventive U

measures........................................... 1-1
Set access permissions ....................... 5-23 Understanding messages ...................... 3-4
Set PC station ........................................ 5-16 Updating an IM153-1 IM153-2
Set PG/PC interface ............................ 5-16 and IM157 ....................................... 1-29
Shares for drives Updating CP 443-x operating system... 1-32
folders Updating software ............................... 1-23
and files........................................ 5-14 Updating the CPU operating system .......... 1-25
SIMATIC Manager............................... 5-26 User administrator ................................... 5-23
SIMATIC PDM (add-on option) ............ 5-30 Using a programming device/PC
Software updates ................................ 1-23 to update the IM 153-2 by means
Software-installed ................................ 5-23 of PROFIBUSDP (direct).................. 1-30
Status of connections .......................... 5-25
Status of DP slaves ............................. 5-18 V
Status of multi-user operation .............. 5-25
Storage space ..................................... 5-22 Versions of installed components ........ 5-26
System and system settings ................ 5-13
System fault ........................................ 5-26 W
System info ......................................... 5-23
SYSTEM process control diagnostics ......... 5-34 Win2000 computer management ......... 5-13
System tools - local users and groups . 5-15 WinCC - channel diagnostics............... 5-24
WinCC "System Info" channel ............. 5-22
WinCC info.......................................... 5-23
T WinCC scope PCS 7 V6.0 ................... 5-23
Target groups of messages ............ 3-4, 3-5 Working with device database
Time of day ......................................... 5-27 files (*.GSE Files) ............................ 1-28
Time system ........................................... 5-28
Time-base information ......................... 5-22
Timers and counters............................ 5-22
Trace mode ............................................ 5-24

A5E00164228-02 Index-3
Index

Index-4 A5E00164228-02

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Messaging Concept in PCS 7 3

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Note the following:

Copyright © Siemens AG 2004 All rights reserved Disclaimer of Liability

Purpose of this Documentation

Process Control System PCS 7 - Service Support and Diagnostics

Target Audience of This Documentation

What This Documentation Cannot Accomplish

Scope of This Documentation

Process Control System PCS 7 - Service Support and Diagnostics

Presentation of Technical Information

Process Control System PCS 7 - Service Support and Diagnostics

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Process Control System PCS 7 - Service Support and Diagnostics

Service & Support on the Internet

Process Control System PCS 7 - Service Support and Diagnostics

Process Control System PCS 7 - Service Support and Diagnostics

1 Service at a Plant 1-1

3 Messaging Concept in PCS 7 3-1

Process Control System PCS 7 - Service Support and Diagnostics

4 Storage - What Should Be Done? 4-1

Process Control System PCS 7 - Service Support and Diagnostics

5.11.5 Additional Diagnostics Options.................................................................... 5-31

Process Control System PCS 7 - Service Support and Diagnostics

Process Control System PCS 7 - Service Support and Diagnostics

This section presents measures for ensuring availability of a PCS 7 system.

What? What is described?

Process Control System PCS 7 - Service Support and Diagnostics

Topic Area Information

Process Control System PCS 7 - Service Support and Diagnostics

1.1 Data Backup Strategies

A project (PC) data backup:

Recommendations for Increasing Data Protection

Backing Up and Reconstructing Data

Process Control System PCS 7 - Service Support and Diagnostics

1.1.1 Backing Up ES Project Data

1.1.1.1 Backing Up Parameter Settings of the SIMATIC Station

Process Control System PCS 7 - Service Support and Diagnostics

Process Control System PCS 7 - Service Support and Diagnostics

1.1.1.2 Archiving a Project

Settings in SIMATIC Manager

Process Control System PCS 7 - Service Support and Diagnostics

Backing Up Configuration Data

Process Control System PCS 7 - Service Support and Diagnostics

1.1.1.3 Retrieving a Project

1.1.1.4 Archiving and Retrieving Multiprojects

Requirement for Archiving the Multiproject

Process Control System PCS 7 - Service Support and Diagnostics

• Name of the multiproject (default)

After the retrieve operation, the multiproject is automatically opened.

Process Control System PCS 7 - Service Support and Diagnostics

1.1.1.5 Backing Up User-Created Libraries

Process Control System PCS 7 - Service Support and Diagnostics

1.1.1.6 Backing Up User-Created Functions and Actions

Project and Standard Functions

Local and Global Actions

Process Control System PCS 7 - Service Support and Diagnostics