200023-b TrainNet Teacher Manual (0703)

TrainNet Teacher
User Manual
Catalog #200023, rev. B
November 2008
Copyright © 2008 Intelitek Inc.
TrainNet Teacher User Manual
Catalog #200023, rev. B
November 2008
Every effort has been made to make this book as complete and accurate as possible.
However, no warranty of suitability, purpose, or fitness is made or implied. is
not liable or responsible to any person or entity for loss or damage in connection with or
stemming from the use of the application and/or the information contained in this
publication.
bears no responsibility for errors that may appear in this publication and retains
the right to make changes to the application and manual without prior notice.
INTELITEK INC.
444 East Industrial Park Drive
Manchester NH 03109-5315
Tel: (603) 625-8600
Fax: (603) 625-2137
Web site: www.intelitek.com
Table of Contents
1 Overview ................................................................................... 1
Introduction.........................................................................................................1
Real-Time Student Interaction ..........................................................................2
Software Requirements ......................................................................................2
Teacher PC.................................................................................................. 2
Studio .......................................................................................................... 2
Utilities........................................................................................................ 2
2 Preparing to Broadcast............................................................. 3
Starting the Video Server...................................................................................4
Starting Return Video Application ...................................................................5
Starting Application Projection Server ............................................................6
Logging In............................................................................................................6
3 The Teacher Console Interface................................................ 8

Introduction.........................................................................................................8
Teacher Main Toolbar................................................................................. 8
Outline Panel............................................................................................... 8
Applications Panel ...................................................................................... 9
Chat Panel ................................................................................................... 9
Content Browser Panel ............................................................................... 9
Controlling Student PCs.....................................................................................9
Controlling Video Display.......................................................................... 9
Controlling Students’ PCs......................................................................... 12
Controlling Teacher Display............................................................................14
Attendance ................................................................................................ 14
Student Connection Indicator ................................................................... 16
Raised Hands List ..................................................................................... 17
Request Column............................................................................ 18
Content Browser Control .......................................................................... 19
E-Mail Messages List ............................................................................... 20
Hide/Unhide Chat Window....................................................................... 22
Instant Questions....................................................................................... 22
Creating Question File .............................................................................. 26
Anonymous Instant Answers .................................................................... 27
User Manual i TrainNet Teacher

0811
4 Running the Lesson ................................................................ 28
Introduction.......................................................................................................28
Getting Started ..................................................................................................28
Delivering Content ............................................................................................29
Outline Panel............................................................................................. 29
Synchronizing the Display........................................................................ 30
Invisible Slides.......................................................................................... 31
Disabled Course Outline ........................................................................... 31
Sending Files............................................................................................. 31
Launching Applications ............................................................................ 31
Start ............................................................................................... 32
Stop ............................................................................................... 33
Projecting Applications............................................................................. 33
Start ............................................................................................... 33
Stop ............................................................................................... 35
Content Browser Toolbar.......................................................................... 35
Whiteboard.................................................................................... 36
Adding PC Screen Image to Course Outline ................................ 38
Displaying Pages from the Internet............................................... 41
Activating Controls on Displayed Pages ...................................... 42
Obtaining Feedback..........................................................................................43
Course Builder Questions ......................................................................... 43
Leaving the Lesson............................................................................................45
User Manual ii TrainNet Teacher

0811
1
Overview
Introduction
The TrainNet system is comprised of a suite of powerful software applications for
delivery of instructional and informational content. With TrainNet, the teacher can
not only present the content through a variety of channels, but also interact directly with
the students in real time. TrainNet Teacher is the control console.
Depending on the requirements of the presentation, you may be assisted by one or more
studio technicians to control the lighting and the zoom/pan/tilt of the cameras, respond to
e-mail questions from the students, and so on.
TrainNet Teacher is part of an interactive, collaborative learning experience. Live
feedback from the students makes the lesson more dynamic and more effective. On the
teacher’s side, the presentation includes any or all of the following elements:
• Live video and audio
• Slides prepared by the Course Builder application
• External Web pages
• Live whiteboard, controlled by both the teacher and any selected
student
• Live text chat
• Projected applications
• Applications on the students’ PCs, controlled by the teacher
• Exchange of files or messages via e-mail
• Quizzes, either prepared in advance or on the spot
• Instant feedback of quiz results
In addition, the teacher has the power to control certain aspects of the operation of the
students’ own PCs in order to manage the environment of the virtual classroom, such as
during a quiz. These features include:
• Opening or closing applications residing on the students’ PCs
• Changing the size of the video display containing the live feed
from the studio
• Activating or deactivating part of the students’ feedback interface,
including mouse and keyboard
User Manual 1 TrainNet Teacher

0811 Introduction
Real-Time Student Interaction
TrainNet students interact with the teacher in all of the following ways:
• Asking for permission to speak, then responding via remote
microphone, webcam and whiteboard
• Responding to the teacher’s yes/no questions
• Responding to quizzes
• Sending public or private messages through the chat window
• Sending e-mail messages or files to the teacher
Software Requirements
This section provides an overview of the software components of the TrainNet studio.
Teacher PC
The following software must be installed on the Teacher PC for full functionality:
• TrainNet Teacher
The following software is required only for using the Chat feature:
• Java Virtual Machine
Studio
The following software must be installed on one or more of the computers in the
TrainNet studio:
• TrainNet Video Server
• System Manager
The following software is required only when you need to use specific features:
• TrainNet AV Player (required for receiving video and audio from students)
• TrainNet Application Projection Server (required only for
projecting applications)
• TrainNet Help Desk (if desired)
• TrainNet Student (for monitoring transmission and recording, if desired)
Utilities
The following supplementary software is required for preparing the course outline which
forms the backbone of the TrainNet Teacher presentation. It should be installed and used
on the TrainNet server, but can also be run from any other computer.
• Course Builder

0811 Real-Time Student Interaction
2
Preparing to Broadcast
Before you can begin transmitting your live lecture, you must start certain components
and verify that they are configured properly.
• Video Server: This software is installed on one of the PCs in the
Studio. It must be running in order for your audio/video signal to
be transmitted to the students. Follow the instructions below to
ensure that it is correctly configured.
• TrainNet AV Player: This software is installed on one of the PCs
in the Studio. It is required only if you desire to connect students’
individual webcams to the virtual classroom. It can be started or
stopped at any time during the live lesson.
• Application Projection Server: This software is installed on one
of the PCs in the Studio. Note that the Start and Stop functions are
controlled remotely from the Teacher PC. This software is required
only if you desire to project applications during the course of the
live lesson. It can be started or stopped at any time.
• System Manager: Using the System Manager, the TrainNet
system administrator must change the status of your course from
Locked or Async to Live . This must be done before the scheduled
start time.
• Database Connection: In your Windows Control Panel, your
ODBC connection must be correctly configured. If TrainNet
Teacher does not launch, giving you an error message that reads
Connection to database failed. Closing Teacher application , you must
contact your system administrator for assistance.
Important: All student PCs must be set to the same screen resolution as the Teacher PC.
The default value is 1024 x 768. It is possible to run TrainNet with a lower resolution, but
it is not recommended.

0811 Software Requirements
Starting the Video Server
Before beginning, make sure that you have a video source running and correctly
connected.
From the Start menu or from the Desktop on the PC which is controlling the video feed,
select the Video Server application.
This opens a dialog box which contains numerous data fields.
Select Studio: Select the studio which is associated with your studio’s physical location.
Studios are named during the installation process and are normally given the same name
as the building and room where they are physically located. For assistance, consult your
TrainNet system administrator.
Send to: This selection normally defaults to Local Network, which is appropriate if the
Studio PC and the TrainNet server are located on the same local area network (LAN).
When the Studio PC and the TrainNet server are in the same building, they are usually on
the same LAN. If the Studio PC and the TrainNet server are on different networks, you
must select Multicast server. In order to make this change, it is not necessary to exit the
software and run it afresh.
Bandwidth: Select high, unless your configuration includes dual bandwidth.
In the Video Settings panel, verify that your settings are correct, as follows:

0811 Starting the Video Server
Device: This refers to the hardware interface between your computer and your video
system. If you are using a webcam connected through your USB port, you will see a
generic Windows driver. Normally, only one device will show here.
Video Codec: For most systems, VSS H.264/AVC is the best selection. However, for
systems that have a bandwidth of 50 kilobits or less, MPEG-4 produces better results. If
you must change the selection on the fly, be sure to close all the students’ video displays
first. See Controlling Video Display on page 9. To make changes to the codec or the
bandwidth, click on the button labeled Configure.
Image Format: You must have a screen resolution of 352 x 288 (CIF), and I420
compression. If you choose any other selection, you will see an error message in the
Image Format box instead of 352 x 288 I420 compression . To make changes, click on the
button labeled Select Format.
Frame Rate: You may choose 2, 5, 10, 15, 20, 22, 25 or 30 frames per second.
Note: In most configurations, best results are obtained with 15 fps. 30 fps is not
recommended, as this uses the full bandwidth and may interfere with other functions.
Click Start. The video signal is now transmitted.
Starting Return Video Application
From the Start menu or from the Desktop on the Studio PC, select the TrainNet AV
Player application. Your server is now ready to receive return video from students.
To configure the IP address of the Return Video application, see the System Manager
manual.

0811 Starting Return Video Application
Starting Application Projection Server
If you intend to project an application during the presentation, you must first launch the
Application Projection Server. You may start the Application Projection Server at any
time before or during the lesson, and you may switch from one projected application to
another at any time by repeating steps 2 through 4 as described here. See Projecting
Applications on page 33.
1. From the Start menu or from the Desktop, select the TrainNet Application
Projection Server.
2. Start the software program that you want to demonstrate.

3. Click on the Select Window button in the Application Projection Server window.
4. Drag the circular icon from the Projection Server window to the open window of
the application to be projected. If desired, you can select only one panel displayed in this
window.
See Projecting Applications on page 33 for using this feature in a lesson.
Note: Selecting Full Screen may use excessive bandwidth. If you find that your
application has slowed too much, consider selecting only the relevant window.
Logging In
From the Start menu or from the Desktop, select the Teacher application.
This opens the Teacher Main toolbar along the top of your screen. Click on the
Enter/Leave button in the upper left corner. A menu drops down.

0811 Starting Application Projection Server
Note: If TrainNet Teacher does not launch, giving you an error message that reads
Connection to database failed. Closing Teacher application ,
you must contact your system administrator for assistance configuring ODBC or
TrainNet Config.
Select Attend a course. This opens another dialog box for selection of an available
course.
Note: You use the same button to switch from one course to another or to terminate the
Teacher application altogether.
Note: This list only includes Live courses, not Async courses. You can not log in to an
Async course as teacher.
Click on the checkmark. The Teacher console interface opens.

0811 Logging In
3
The Teacher Console Interface
Introduction
This chapter presents an overview of the Teacher Console Interface. The functions of all
the parts will be discussed in detail below.
Teacher Main Toolbar

As soon as you log in to a course, the icons displayed in the Teacher Main toolbar across
the top of your screen become active.
Outline Panel
The outline panel by default displays your course outline, exactly as it appeared when it
was created in Course Builder. Immediately above this panel are two buttons, which are
used to progress synchronously through the outline. There are also two tabs, which allow
you to switch between the Outline panel and the Applications panel.

0811 Introduction
Applications Panel
The Applications panel displays the applications which you control from the Teacher PC.
This includes both launched applications and projected applications. See Launching
Applications on page 31 and Projecting Applications on page 33.
Chat Panel
In the lower left of your screen, you have a chat window. See Hide/Unhide Chat
Window on page 22.
Note: It takes approximately 15 to 25 seconds for the chat server to connect. When this
process is complete, the chat window displays the message Chat room joined .
Whenever you activate the whiteboard functionality, the Chat panel is moved upwards to
make room for the whiteboard tools. See Whiteboard on page 36.
Content Browser Panel

This panel is the largest, and is used for presentation of your slides. When students first
log in, they see the course’s default slide, as specified when the course was added to the
TrainNet server. If you have already logged in and synchronized the lesson, they see
whichever slide was last synchronized.
Various aspects relating to the Content Browser panel are controlled by the buttons on the
toolbar across the top. See Content Browser Toolbar on page 35.
Controlling Student PCs

The teacher can exercise a great deal of control over the PCs used by all of the students
who are logged in to the class. This is accomplished through two drop-down menus on
the Teacher Main Toolbar.
Controlling Video Display
Using the Students’ Video Size Control button causes a menu to drop down. Choose from
among the buttons provided to achieve the desired result. The size chosen by the teacher
is a default, and each student can change the setting according to personal preference.
The currently selected size or mode is indicated by a checkmark to the left of the icon.
The buttons have the following functions:

0811 Controlling Student PCs
Opens a small video screen. This is the default setting. The student window
appears as shown here:
Video Size: 230 x 210 *

Slide Size: 740 x 570 *
Note that the student console is quite different from the teacher console,
particularly with regard to the toolbars.
Opens a medium video screen. This action resizes the other panels on the
students’ PCs, as shown here:

Note: This action increases only the size of the video display, not the
image resolution. It also does not affect the size of the teacher’s display or
the bandwidth being used for the video.

Opens a full video screen. This action causes the video to completely take
the place of the Content Browser window, as shown here:

Slide Size: not visible
Note that this action increases only the size of the video display, not the
image resolution or the bandwidth being used for the video.
Closes the video screen. The studio video server application stops sending
video, but audio transmission is maintained. Whenever feasible, it is
recommended that you terminate video and/or audio in order to reduce the
traffic burden on your Internet connections.
Closes the video screen and terminates audio transmission. The studio
video server application stops sending both video and audio. Whenever
feasible, it is recommended that you terminate video and/or audio in order
to reduce the traffic burden on your Internet connections.

The contents of the Content Browser window are displayed in full-screen
mode, and the video is moved to a separate window, which can be moved
by each individual student according to preference, or hidden behind the
main window.
Video Size: 230 x 210 * – student can hide the video by clicking on the
slide.
Tip: Students can return to the normal browser display by pressing
<escape>.
Note: This action also does not affect the size of the teacher’s display or
the bandwidth being used for the video.
* Note: The sizes given here assume a screen resolution of 1024 x 768. If you or your
students are using a different screen resolution, use these numbers as a rough guide.
Controlling Students’ PCs

In addition to changing the sizes of the various screen elements, there are numerous ways
you can control the students’ use of their PCs during the live lecture.
On the Teacher’s Main Toolbar, you will find the Students’ PC Control icon:
When one or more of the students’ controls have been disabled or restricted,
a red X appears below this icon.

Enable/Disable Video Window: Click once to disable students’ control
over the size of their own video window. When selected, a red X
appears to the left of this icon. Click again to enable students’ control.
Enable/Disable Mouse and Keyboard Control: Click once to disable

students’ control over their own keyboard and mouse. When selected, a
red X appears to the left of this icon. Click again to enable students’
control.
Enable/Disable Browser: Click once to hide students’ Course Outline

and Content Window. When selected, a red X appears to the left of
this icon. Click again to redisplay these elements.
Enable/Disable Chat: Click once to disable students’ access to the chat

functions. If the chat window has been opened, this button closes it.
When selected, a red X appears to the left of this icon. Click again to
give students access to the chat feature. This second click does not
automatically open the chat window.
Open Students’ Chat: Click to open the chat window on all the
students’ PCs. When you first start the lesson, the chat window is not
open on the students’ PCs. If you have previously disabled chat,
clicking this button also re-enables it.
Enable/Disable Request to Speak: Click once to disable students’

access to the Raise Hand functions. When selected, a red X appears
to the left of this icon. Click again to enable students’ control.
Divert Messages to Help Desk: All messages from students’ PCs are
diverted to the Help Desk PC running the Help Desk application. If there
is no Help Desk application, this button is grayed out and inactive.
Fast Request: When Request to Speak is enabled, students’ requests

are delivered to the teacher or the help desk in abbreviated form, listing
only the student’s name. Fast Request and Detailed Request are radio
buttons; at all times, one or the other is selected. If Request to Speak is
disabled, this selection is irrelevant.
Detailed Request: When Request to Speak is enabled, students are able

to add a text message to their request. This allows the teacher or the help
desk to select among students on the Wait list, skipping duplicate
questions or off-topic questions.

Controlling Teacher Display
There are a number of tools which allow you to control different parts of your own
display. Some of them hide or unhide panels of the Teacher console interface, while
others operate through popup windows.
Attendance
The Attendance button on the Teacher Main Toolbar displays the number of students
currently connected to the lesson. This number appears to the left of the hyphen. The
number to the right of the hyphen indicates the number of site controllers for TrainNet
TV mode (not relevant to PC-based system).
When you click on the Attendance button, the Attendance window opens. This window
consists of a toolbar and a table which lists all students who are currently attending.
When no student is selected, some of the buttons on the toolbar are disabled.
You can sort the names in the list according to First Name, Last Name or Site. This is
accomplished by clicking in the corresponding column in the header row.
When you select the name of one of the students, all of the buttons become active. The
row containing the selected student changes from white to yellow.
The buttons in the Attendance Window Toolbar have the functions described in the
following table:

0811 Controlling Teacher Display
Connect: Clicking this button connects the selected student to the classroom
by voice and video. This function works regardless of whether the student has
requested permission to speak to the class via the Raise Hand feature. This
student’s microphone and webcam are activated and an icon is displayed
next to the student’s name in the Attendance window. This action may also be
accomplished by simply double-clicking on the student’s name in the table.
Disconnect: This button disconnects the student’s microphone and webcam.
Details: Displays a new window, listing the selected student’s ID, last and
first names, e-mail address and (if available in the database) the student’s
photo.
Click anywhere on the Student Details window to close it.
Send Internal E-mail: Send an e-mail message to the selected student. See
E-Mail Messages List on page 20 for more information.
Note: The only way to originate e-mail to a student is through the Attendance
window. To send e-mail to a student who is not attending the class, you must
use an external e-mail application.
E-mail to All: Send internal e-mail to all attending students. See E-Mail
Messages List on page 20 for more information.
Get URL: If the selected student is viewing a different web page from the one
the instructor is viewing, the web page being viewed by the student will now
be displayed on the instructor’s computer. If the student is using the browser
to view a file on his or her own computer, the teacher will receive an error
message.

Logout: Removes the selected student from the lesson. If the student persists
in logging in and disrupting the class, you must request the TrainNet system
administrator to remove the student from the system.
View Site List: View the list of telephone site controllers (Not relevant for
PC-based system).
Expand: Expands the Attendance window to full-screen format. Click

anywhere on the expanded Attendance window to return it to normal size.
Keep Alive: When the Attendance window is opened, all of the students’ PCs
are polled once to determine whether they still have a good network
connection. After 4 seconds delay, the window is refreshed. A blue colored
icon indicates a normal, good connection. However, if the student-to-server
connection is slow or braking, this icon will change to grayscale. To refresh
the poll, close and reopen the teacher Attendance window. Note: This feature
is giving a general indication that a remote network has a slow return channel,
To get a fully reliable indication, please use network monitoring software’s.
The Attendance button is a toggle button. To close the Attendance window, click on it a
second time.
Student Connection Indicator

On the Teacher Main Toolbar, there is a large button. The appearance of this button
changes to signal the current status of student requests to speak.
No Requests: This is the normal status, which
appears when there are no students requesting
permission to speak.
When there are one or more students waiting to

speak, the name of the first student on the Wait list
appears here. To connect the student by voice and
video, click this button. Alternatively, use the Raised
Hands list as described in Raised Hands List on
page 17.
When the Teacher’s PC has received confirmation

that there is a good connection, the student’s name
color changes to Red. The student’s voice and the
student’s video will now be broadcast to all PCs in
the virtual classroom. To disconnect the student,
click this button again.

If the system detects any problems with the
audio/video connection, the student’s name changes
from red to black. In this event, you must either wait
for the connection to reestablish itself or disconnect
the student.
Raised Hands List
When one or more students have requested permission to speak, this button becomes
enclosed in a rectangular, red border and the number below the hand changes to indicate
the number of students on the Wait list. As a convenience to the teacher, when the
number on this button changes from zero to one, a small sound is played. This sound does
not play at any other time.
Click on this button to open the Raised Hands window.
This window is similar to the Attendance window, except that there are three new buttons
in the toolbar at the top, and one more column in the table. See Attendance on page 14
for more information. The new buttons work as follows:
Reset: The list of raised hands is cleared.
Delete: The selected student is removed from the list.

Note: If the student is currently addressing the class, neither the video nor
the audio is disconnected.

Connect Students Automatically: When this feature is activated, the
student’s microphone and webcam are automatically connected as soon as
he or she requests permission to speak. The button stays depressed, and
the Raised Hands button on the Teacher Main Toolbar changes to indicate
Automatic status.
As soon as the talking student is disconnected (either by the teacher or the

student), the next student on the list is automatically connected.
Request Column
This column displays the text of any message that the student has sent along with the
raised hand request. If you have set the Raised Hand feature to Fast Request, this column
will simply be blank.
The Raised Hands button is a toggle button. To close the Raised Hands window, click
on it a second time.

Content Browser Control
This button controls whether the Content Browser panel and Outline panel appear on the
teacher’s console. This button does not affect the students’ consoles. When selected, the
button appears depressed:
The Content Browser panel and Outline panel are hidden, which allows the teacher to
access icons on the desktop or other running applications.

E-Mail Messages List
This button indicates the number of unread messages waiting on the e-mail list. Click on
this button to access the list. The list is displayed in the Content Browser panel.
If desired, this list can be shown to the students with the Synchronize button .
To read any message, click on the subject. Unread messages are displayed in red, and
read messages are displayed in blue. This list includes all e-mail messages which have
been received for this course, including messages received during earlier sessions of the
course.
You might send a question via e-mail rather than one of the other channels available to
you.

You can browse among the answers to choose one to display to the entire class. Click on
the subject to view.
This page contains three buttons:

• List: Returns you to viewing the list of all received e-mails.
• Reply: Allows you to compose and send a personalized response
to the student.
• Delete: Deletes the selected message from the list of all e-mails.
This is the only way to clear the e-mail list.

This page also shows several buttons from the Content Browser window. See Content
Browser Toolbar on page 35.
Note: If desired, this list and/or any message can be synchronized so that all students
may see what is displayed here. See Synchronizing the Display on page 30.
Hide/Unhide Chat Window
This button hides or displays the Chat panel on the teacher’s console. It does not affect
the chat window on the students’ PCs. See Controlling Students’ PCs on page 12.
When you first start TrainNet Teacher, it takes about 15 to 25 seconds for the Chat server
to initialize. When this process is complete, you will see the message Chat room joined in
the Chat window.
To use the chat window, simply type your message in the yellow space at the bottom and
press <Enter>. Your message is displayed to all students. When student replies to the
entire room, the student’s name is enclosed in angle brackets: <Brian_B>
Note: Students have the option of sending you a private message which is not displayed
on the chat windows of the entire class. Your only indication that the message is private
is that the name is enclosed in ordinary parentheses instead of angle brackets: (Brian_B).
The chat feature does not support sending private replies back to the student. For a
private response, you must use e-mail. See E-Mail Messages List on page 20.
Instant Questions
This button opens a separate dialog window for creation and delivery of questions in
addition to the ones you prepared in advance.

You must first select the number of possible answer choices and designate the correct
answer. The applicable text fields will become available for you to fill in.
When the question is ready, click on the Send Question to Students button at the top left.
The question appears to the students in a popup window. In the panel to the right, you can
monitor the answers in real time as they come in. Once the question has been sent, it can
no longer be edited.
When the time for answering the question has expired, click the Stop button. This action
closes the open popup windows on the students’ PCs.

The following buttons are available for your use in the Multiple Choice Questions popup
window:
Clear: Clear the previous question.
Display the question text in a fullscreen window: To close the

fullscreen window, click on the close button at the top right, or
anywhere else on the window. Note: This button is only for the
teacher’s convenience. It does not affect the students’ display.
Display the response graph in a fullscreen window: To close the

fullscreen window, click on the close button at the top right, or
anywhere else on the window. Note: This button is only for the
teacher’s convenience. It does not affect the students’ display.
Capture the answer chart as a new slide: The new slide is

immediately:
a) added to the Course Outline at the current location
b) shown in the Content Window
c) displayed at all students’ PCs. This is a form of synchronization.
See Synchronizing the Display on page 30.
Note: Although the new slide is now part of the course outline, it does
not get saved to disk for future use unless you so indicate when you
sign out of the lesson. See Leaving the Lesson on page 45.
Load questions from an RTF file: Questions loaded from a file

cannot be edited on the fly. See Creating Question File on page 26.
Select a question from the loaded RTF file: These buttons only
become active if these are more than one question in the file. See
Creating Question File on page 26.

In the right-hand panel of the Multiple Choice Questions popup window, there are a
number of buttons which control the content and mode of display of the results.
View Results Absolute: Displays a pie graph of the students’
answers. Each pie slice is labeled with the number of students who
gave that answer. The correct answer is always in green.
View Results Percent: Displays a pie graph of the students’ answers.

Each pie slice is labeled with the percentage of students who gave that
answer. The correct answer is always in green.
View Results as Bar Graph: Displays a bar graph of the students’

answers. The correct answer is always in green.
Answer choice selector: These buttons provide a list of students

who gave the selected answer. The provides a list of students
who did not answer at all.
Note: Students’ answers to multiple-choice questions are not
anonymous. The list of answers can be saved to disk by the TrainNet
system administrator when the lesson is closed.

Creating Question File
To create a file of questions in advance for use with the Question feature, use a word
processor which can save text in RTF format. There is no limit to the number of
questions you can include.
Each question must follow a specific format:
\!! Indicates the body of the question
\@@ Indicates a possible answer
\## Indicates the correct answer
Questions must have a body and between 2 and 6 possible answer choices. You may
indicate no more than one correct answer, but you may create a question that does not
have any correct answer at all.
The TrainNet system presents the answer choices in the order given; there is no automatic
randomizing.
Note: Questions may also be prepared in advance using the Course Builder application.

Anonymous Instant Answers
TrainNet provides a mechanism for instantaneous anonymous feedback for yes/no
questions or any other questions which have only two possible answers. The students
have large plus-sign and minus-sign icons which they can press at any time in response to
verbal questions from the teacher.
Examples:
• Indicate plus if you think the LED will light and minus if you
think it will not.
• Indicate plus if you need more time, and minus if you are finished.
• Can you hear me now?
The students indicate either + or – and the results show up on the Main Toolbar of the
teacher’s console in the form of a bar graph.
Plus responses show up in green on the left, and minus responses show up in red on the
right. In addition, the exact numeric percentage of attending students is given in each
column. To clear this display at any time, double-click anywhere on the bar graph.
Unlike the other feedback mechanisms in the TrainNet system, there is no way to
determine which students provided which response.
Students can change their response from plus to minus or vice versa and the results graph
on the teacher console is updated immediately. Click anywhere inside the graph to clear
it.
Note: The Teacher console does not have the plus and minus buttons which the students
see.

4
Running the Lesson
Introduction
The course outline you prepared in advance with Course Builder can be followed closely
or you can improvise during the course of the lecture. The feedback you obtain from the
students not only provides a tool for immediate assessment of the students’
understanding, but it may also guide you in how you present your material.
In addition to presenting a sequence of slides with audio/visual narration, you can run an
application and project it to all the students’ PCs. You can even force the students’ PCs to
launch or terminate a separate application such as a spreadsheet or word processor.
Getting Started
Log in as described above in Logging In on page 6.
The first thing you should do after logging in as teacher is to set the controls of your
students’ PCs, as detailed in Controlling Student PCs on page 9. You can change these
settings at any time during the lesson.
The next thing to do is synchronize the students’ PCs to your opening slide (if it is
different from the default slide set when the course was created). Do this by clicking on
the name of the first slide in your outline, which is shown in the Outline Panel.
Then click on the Synchronize button in the Content Browser toolbar. All
students’ PCs now see your opening slide. You are now ready to begin your presentation.

0811 Introduction
Delivering Content
Course content is delivered to the students in the Content Browser panel and the video
panel. The attributes of these panels can be controlled by the teacher using the buttons on
the Teacher Main toolbar. See Controlling Student PCs on page 9.
Outline Panel
The Content Browser presents slides which are prepared in advance. However, it is also
used for new material which is prepared during the lesson itself.
In order to have a course outline, you must first prepare it using Course Builder, which is
a separate computer application from TrainNet Teacher. A properly prepared outline is
the backbone of your course, and it appears in the Outline panel. The name of your
course appears below the navigation buttons and above the tabs for switching between
outline and applications.
The Outline panel has two tabs at the top:

• Outline tab
• Application Projection/Launch tab
To view the outline at any time, click on the Outline tab. The icons in the course outline
itself provide visual clues to the type of element, as follows:
Section (no actual content, but provides a grouping
structure)
URL (Internet address)
Normal slide (HTML)
Question. To see the students’ answers, press the Answers

button in the Browser window. See Content Browser
Toolbar on page 35.

0811 Delivering Content
You can open any Section that appears closed by clicking on it. To close an open Section,
however, you must double-click.
To move sequentially through the outline, use the two buttons at the top of the Outline
panel.
These buttons perform two functions simultaneously:

• The teacher’s Content Browser window is moved one slide up or
down on the outline.
• The students’ Content Browser windows are all automatically
synchronized to the same slide.
Note: You can also use the <F7> and <F8> keys to move up and down through the
outline, automatically synchronizing the students’ screens.
Synchronizing the Display

From time to time, you may find it necessary to jump forward or back several slides in
the outline. You do this by clicking directly on the name of the slide of interest. Because
this search is not synchronized, you can review many different slides before selecting the
one which the students will see. During this search, you will notice that the synchronize
button is now animated, which indicates that the students are no longer synchronized to
your display.
This animation starts every time you have different content than what is being sent to
your students. Keep an eye on it.
When you click on the synchronize button, whatever you see in your Content Browser
window is transmitted to the entire class, and it changes back to a static icon:
Note: If the students’ capability to browse independently is enabled, their changes do not
affect the synchronization of the entire class. Once you have synchronized a slide, the
system considers the slide synchronized, even though some individual students may start
roaming around through the outline.

Invisible Slides
There are two ways to prevent students from browsing to other slides during your
presentation.
• Individual slides
• Entire course (see Disabled Course Outline on page 31.)
Individual slides can be made invisible using the Course Builder application. They appear
on the outline panel with gray lettering instead of the usual black. Students can see them
listed on their outline but can not browse to them. As soon as the lecturer shows such a
slide to the class, it becomes visible and remains visible until the end of the lesson. This
way, the instructor can allow students to view slides which have been previously
presented, while still restricting future slides.
To make a slide visible, simply present it to the class as usual, either sequentially or out
of order.
Once a slide has been made visible, it can not be changed back to invisible during the
current session. However, upon exiting the lesson, you can choose not to save the
changes to invisibility. See Leaving the Lesson on page 45.
Disabled Course Outline

To make the entire course invisible, you must disable the course outline using System
Manager. Following this procedure only affects the course when it is presented in Live
mode. When the course is made available in Asynchronous mode, the entire outline is
available. Consult your TrainNet system administrator for assistance.
Any individual slides which have been made invisible remain invisible for students
attending the Asynchronous course.
When you disable the course outline for a Live course, the students will be able to see it,
grayed out, but will be unable to browse any slides independent of the teacher’s
presentation. After being presented, the slides remain invisible, and when you exit the
course, there are no changes to slide invisibility to be saved. See Leaving the Lesson on
page 45.
Sending Files
To send files to the students, use the TrainNet E-Mail feature. Attach the required file as
an attachment.
The default file size limit is 100 kB. If you need to send larger files, contact your
TrainNet system administrator to reconfigure the http timeout in the TrainNet website.
Launching Applications
TrainNet gives you the capability of launching any application which is installed on your
students’ computers. This gives you an extra layer of control over the presentation of the
lesson.

Start
To launch an application on the students’ PCs:
1. Click on the Application Projection/Launch tab near the top of the Outline panel.
The Outline panel changes to a display of applications which have been registered with
the TrainNet System Manager. Consult your TrainNet system administrator for assistance
in editing this list.
2. Click on the name of the application you would like to launch.
3. Click on the Start button.
The selected application immediately opens on all students’ PCs. On the teacher’s
display, the running application is indicated by a small icon :
You can run several applications simultaneously, but you can not run more than one
instance of a given application. Start each one using steps 1-3.

Stop
To stop a running application, select the name of the application and click on the Stop
button. Alternatively, you can press <Control><Alt><F3>.
Projecting Applications
One of TrainNet’s most exciting and innovative features is the ability to run another
application and project the exact same screen to all the students in the virtual classroom.
The procedure for projecting applications is very similar to the procedure for launching
them, with the following differences:
• You must first start the Application Projection Server, as described
above in Starting Application Projection Server on page 6.
• You have the option of automatically disabling the video
transmission in order to save on bandwidth.
It is recommended that you run the application from a second PC in the studio. Consult
your TrainNet system administrator for assistance.
Start
To project an application:
1. Start the Application Projection Server. See Starting Application Projection
Server on page 6.
2. Select the application to be projected.
3. In TrainNet Teacher, click on the Application Projection/Launch tab near the
top of the Outline panel.

4. Select automatic video feed stop.
Tip: It is highly recommended that you disable video transmission in order to free up
bandwidth for transmission of the projected application. Though video is disabled, the
audio channel remains open, and the presenter can continue speaking to the students
through the microphone.
5. Click on the Start button.
The selected application is immediately transmitted to all the students’ PCs in a new
window. The size of this window is exactly the same as the size of the application
window on the Teacher PC. A small icon to the right of the words “Project Application”
indicates that application projection is taking place. An application can be projected from
the studio at the same time that other applications have been launched on the student PCs.

Stop
To stop projecting the application, click on the Stop button in the Outline panel of the
Teacher console. Alternatively, you can press <Control><Alt><F3>.
Content Browser Toolbar

The Content Browser toolbar contains a number of buttons which control the presentation
of the Content Browser window.
Synchronize: This button controls whether the students see exactly what is
currently displayed on the teacher’s PC. See Synchronizing the Display on
page 30.
Whiteboard: This button controls the whiteboard features, which allow

both teacher and student to mark on the currently displayed slide. See
Whiteboard on page 36.
Answers: This button allows the teacher to view the results of the students’
answers to questions posed through the outline.
Video Capture: reserved for future use.
Capture a Window: This button enables the teacher to capture a screen

image and add it to the course on the fly. See Adding PC Screen Image to
Course Outline on page 38.
Address Bar: This button opens an address bar for searching the Internet
and adds several buttons to the Content Browser toolbar. See Displaying
Pages from the Internet on page 41.

Whiteboard
TrainNet provides numerous tools for drawing or writing directly on the slide currently
being transmitted to the students. When a student is connected to the classroom via audio
and video, the teacher can also give the student capability of marking on the slide with
the whiteboard.
To activate the whiteboard for the teacher:
Click on the Whiteboard button in the toolbar of the Content Browser panel.
Alternatively, press <F2> on your keyboard.
This action opens a new panel at the bottom left of the teacher’s console. If the Chat
panel is open, it is pushed up and the Outline panel shrinks accordingly.
This panel contains the following tools for marking on the current slide.
Pointing Hand Cursor: Hold down the left mouse button. Any mouse
motion caused by the instructor will be displayed on the current slide at the
students’ PCs. As soon as you release the left mouse button, this cursor
disappears. A double click allows you to activate any button displayed on
the current page, as if all students had simultaneously clicked on it.
Eraser: The cursor changes to an eraser. Click on any sketched line,

ellipse, line or text which was drawn using the whiteboard tools. The
selected drawing element is deleted. This tool does not affect elements
which were previously saved and made permanent.
Erase All: All of the whiteboard drawing elements are deleted. This tool
. does not affect elements which were previously saved and made permanent.

Pencil: Hold down the left mouse button as you draw on the Content
Browser window. A line traces your mouse movements over the Content
Window, so long as the left mouse button is depressed. Use the Color
Palette and Line Width selectors to control the appearance of the line.
Line: On the Content Browser window, click on the desired beginning point
and drag the cursor to the desired end point. Release the mouse button. A
line is drawn between the two selected points. Use the Color Palette and
Line Width selectors to control the appearance of the line.
Ellipse: On the Content Browser window, click down at one point and drag
the mouse pointer to another point. These two points must be at opposite
corners of the invisible box which will form the boundary of the ellipse.
When you release the mouse button, the ellipse is drawn. Use the Color
Palette and Line Width selectors to control the appearance of the line.
Text: Click on the Content Browser window. A flashing vertical cursor is

displayed where you clicked. Type the required text. Press <Enter>. The text
you typed is displayed at the cursor. There is only one font available (Arial)
but you can select among 9 different sizes.
Enlarge Font Size: The “A” on the Text icon is enlarged.

All future text will be displayed in a larger font.
Reduce Font Size: The “A” on the Text icon is reduced.

All future text will be displayed in a smaller font.
Color Palette: Select one of the four colors. This color

will be used for the next whiteboard drawing element (line,
ellipse, freehand line, text). The selected color button
appears depressed. You can switch colors without affecting
elements which have already been drawn.
Line Width: Select one of the four available line widths.

This line width will be used for the next non-text
whiteboard drawing element (line, ellipse, freehand line).
You can switch line widths without affecting elements
which have already been drawn.
To enable a student to draw with the whiteboard tools, connect the student to the
classroom as described in Student Connection Indicator on page 16 and Raised Hands
List on page 17.

The student’s Whiteboard button becomes enabled and must be clicked. The
student will then be able to draw on the whiteboard for the entire class to see.
Note: If you wish to allow students to speak and show their own video but prevent them
from drawing on the whiteboard, you must disable their mouse and keyboard, as
described in Controlling Students’ PCs on page 12.
To close the whiteboard, click the Whiteboard button again.
Adding PC Screen Image to Course Outline

You can take a snapshot of any window or panel of a window and make it a new slide in
your course outline.
To capture a screen image:
1. Click on the Capture Window button on the Content Browser toolbar.
The Capture a Window dialog box is displayed.

Using the Content Browser Control and the Chat Control buttons on the Teacher Main
toolbar, and the Whiteboard button on the Content Browser toolbar, close all panels
below the Teacher Main toolbar.
This action frees up your screen so that you can access other running applications.
2. Click on the highlighted button at the left of the Capture a Window dialog box.
The highlighting moves to the instruction, Click inside the window .
Click inside the window you wish to capture.

Note: Many windows are made up of multiple panels, and the borders of the panels are
not always obvious. This feature captures only the selected panel. If you need to capture
an entire window which contains panels, click on the window’s title bar.

The Capture a Window dialog box expands to include the image you have selected. If
you made a mistake, click Cancel and start over.
The highlighting moves to the Title field. Enter a name for the file. This name will be
used both for the name of the slide in your outline and the resulting HTML file on the
hard disk.

Click Save.
The new slide is immediately:
a) added to the Course Outline at the current location
b) shown in the Content Window
c) displayed at all students’ PCs. This is a form of synchronization. See Synchronizing
the Display on page 30.
Note: Although the new slide is now part of the course outline, it does not get saved to
disk for future use unless you so indicate when you sign out of the lesson. See Leaving
the Lesson on page 45.

Displaying Pages from the Internet
You can supplement your course materials with live pages from the Internet.
In your Content Browser panel, click on the Address Bar button on the Content Browser
toolbar.
This action opens up an address bar which you can use for browsing the Internet. Type a
full URL in the Address Bar and press <Enter>. The browser will then show your
selected page in your Content Browser window. Click the Synchronize button
to show the page to the students.
Clicking on the Address Bar button also reveals several new buttons on the Content
Browser toolbar:
Back: Return to the Internet page previously shown in the Content
Browser window.
Forward: Return to the next Internet page on the list of pages previously
shown in the Content Browser window.
Stop: Stop the current search. Use this option if it appears that your
search is taking too much time.
Search: Click this button to open an Internet search page. By default, the
system opens to google.com, but your System Administrator can
reconfigure this button to show any other search engine.
Print: Print the currently showing Web page using one of the printers
currently installed for your computer.
To make a Web page into a new static slide for your outline, use the procedure described
in Adding PC Screen Image to Course Outline on page 38. If you need to preserve the
functionality of user controls such as slider bars and checkboxes, use Course Builder.

Activating PPT animation on Displayed Pages
Your course presentation may include pages with animation, that is, clickable buttons,
either as part of your prepared outline or on pages from the Internet. all you have to do is
synchronize the page. See Synchronizing the Display on page 30.
1. Open your whiteboard. See Whiteboard on page 36

2. Click on the Pointing Hand Cursor icon.
3. Hold your mouse pointer over the animation you wish to activate and Double-
click. This double-click functions the same as a single click in the ordinary web
environment. The TrainNet connection causes this click to make all the students
simultaneously click on the same place on their slide.
Note: for activation in-line Animation on Power Point slides, you will need to install the
Microsoft free PPT Animation plug-in, you can download this file from:
http://62.90.102.214/Downloads/pptaniIE/msorun.exe

Obtaining Feedback
TrainNet provides numerous avenues for teachers to assess their students’ progress
through the material.
• Verbal (audio) feedback: See Raised Hands List on page 17.
• E-mail feedback: See E-Mail Messages List on page 20.
• Text chat: See Hide/Unhide Chat Window on page 22.
• Multiple-Choice Questions (on-the-fly): See Instant Questions on
page 22.
• Multiple-Choice Questions (RTF Files): See Creating Question
File on page 26.
• Anonymous yes/no questions. See Anonymous Instant Answers
on page 27.
• Whiteboard feedback: See Whiteboard on page 35.
• Multiple-choice Questions (created by Course Builder): See
Course Builder Questions immediately below.
Course Builder Questions

Questions prepared in advance using the Course Builder application are part of the course
outline. Each individual question appears as a separate line item in the outline and is
marked by the Question icon . To display the question, simply click on it and press the
Sync button on the Content Browser toolbar.
Alternatively, move to the question from an adjacent slide using the up or down buttons
at the top of the Outline panel, or the <F7> and <F8> keys.
This procedure automatically syncs the students’ PCs to the slide.

The teacher can view the results as the students select their answers. Click on the
Answers button on the Content Browser toolbar.
This opens a separate window in your console.

0811 Obtaining Feedback
This window is the same as the right-hand panel of the window used for Instant
Questions, except that it has an additional button: Capture Window.
Use this button to create a new slide in the course outline so that the students can see the
graph of their own answers.
For a detailed description of the other buttons in this dialog box, see Instant Questions
on page 22.

0811 Obtaining Feedback
Leaving the Lesson
To leave the lesson, click on the Enter/Exit button at the left end of the Teacher Main
toolbar.
A drop-down menu appears with several choices.
Select Exit course if you wish to leave the course but keep the TrainNet Teacher
application running. Choose this option if you wish to access a different course.
Select Exit TrainNet if you wish to leave TrainNet altogether.
If you have not altered your course outline in any way, you will be immediately logged
out.
If you have created new slides or made whiteboard markings, you will be presented with
a dialog box which allows you to choose whether to save the new slides as a permanent
part of your outline.
Check the checkbox to make the new or altered slides a permanent part of your course
outline.
If your course had one or more slides which were created as invisible slides, and which
have now been shown to the students, you will be given the option of selecting the
checkbox for Save invisible slides as visible.

0811 Leaving the Lesson
Check the checkbox to make the slides permanently visible in your outline.
Note: Once the slides have been made visible, this operation can not be reversed and
there is no Undo function.
When you have made your selections, click on the checkmark. You will be logged out.

Appendix A - Student Toolbars
Attend: Log in to a lesson, leave a
lesson, or exit the TrainNet Student Browser buttons
application.
Request to Speak: Display or hide a Synchronize: Synchronize the slide
text box in which you can type a displayed in the content browser with
question, answer or comment, and send the slide that the teacher is currently
it to the teacher. projecting.
Whiteboard Toolbar: Activate the
Positive Feedback: Send positive
whiteboard toolbar (when connected by
feedback to the teacher, for example
the instructor) to point and draw on in
when the teacher asks a Yes/No
the content browser. You drawings are
question.
visible to all the class participants.
Negative Feedback: Send negative
feedback to the teacher, for example Previous: Move to the last page viewed
when the teacher asks a Yes/No in the content browser.
question
Open Content Window: Display or
hide the course outline window and the Next: Move to the next available page
browser window in which the course in the content browser.
content is displayed.
E-mail: Access your inbox to read
e-mail sent to you by other users in the Stop: Stop the page currently loading in
system, or to send e-mail to other people the content browser.
currently logged in to the class.
Chat: Display or hide the class chat
Browse: Search the Internet.
window.
Video Window: Display, resize or hide Print: Print the slide currently active in
the video window. the content browser.
Voice Connection Indicator: Indicates
when the instructor has connected you
Attendee List: Display a list of students
(the icon is enabled). You can then
currently participating in the course,
speak to the instructor and other
together with identifying information
students. You can also activate the
and pictures.
whiteboard toolbar to draw in the
content window.


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TrainNet Teacher

3 The Teacher Console Interface................................................ 8

User Manual i TrainNet Teacher

User Manual ii TrainNet Teacher

User Manual 1 TrainNet Teacher

User Manual 2 TrainNet Teacher

User Manual 3 TrainNet Teacher

This opens a dialog box which contains numerous data fields.

User Manual 4 TrainNet Teacher

Starting Return Video Application

User Manual 5 TrainNet Teacher

2. Start the software program that you want to demonstrate.

User Manual 6 TrainNet Teacher

User Manual 7 TrainNet Teacher

Teacher Main Toolbar

User Manual 8 TrainNet Teacher

Content Browser Panel

Controlling Student PCs

Controlling Video Display

User Manual 9 TrainNet Teacher

Video Size: 230 x 210 *

Video Size: 388 x 332 *

User Manual 10 TrainNet Teacher

Video Size: 757 x 653 *

User Manual 11 TrainNet Teacher

Controlling Students’ PCs

User Manual 12 TrainNet Teacher

Enable/Disable Mouse and Keyboard Control: Click once to disable

Enable/Disable Browser: Click once to hide students’ Course Outline

Enable/Disable Chat: Click once to disable students’ access to the chat

Enable/Disable Request to Speak: Click once to disable students’

Fast Request: When Request to Speak is enabled, students’ requests

Detailed Request: When Request to Speak is enabled, students are able

User Manual 13 TrainNet Teacher

User Manual 14 TrainNet Teacher

Disconnect: This button disconnects the student’s microphone and webcam.

Click anywhere on the Student Details window to close it.

User Manual 15 TrainNet Teacher

Expand: Expands the Attendance window to full-screen format. Click

Student Connection Indicator

When there are one or more students waiting to

When the Teacher’s PC has received confirmation

User Manual 16 TrainNet Teacher

Raised Hands List

Click on this button to open the Raised Hands window.

Delete: The selected student is removed from the list.

User Manual 17 TrainNet Teacher

As soon as the talking student is disconnected (either by the teacher or the

User Manual 18 TrainNet Teacher

User Manual 19 TrainNet Teacher

User Manual 20 TrainNet Teacher

This page contains three buttons:

User Manual 21 TrainNet Teacher

Hide/Unhide Chat Window

User Manual 22 TrainNet Teacher

User Manual 23 TrainNet Teacher

Display the question text in a fullscreen window: To close the

Display the response graph in a fullscreen window: To close the

Capture the answer chart as a new slide: The new slide is

Load questions from an RTF file: Questions loaded from a file

User Manual 24 TrainNet Teacher

View Results Percent: Displays a pie graph of the students’ answers.

View Results as Bar Graph: Displays a bar graph of the students’