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ALDAR 2009 Sustainability Report
ALDAR 2009 Sustainability Report
This Report has been prepared from information held by ALDAR and is accurate as at 31 December 2010
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ALDAR 2009 Sustainability Report
Contents
Appendices 73
Appendix A: Summary of Performance 74
Appendix B: Subsidiaries and Joint Ventures 76
Appendix C: Report Parameters 77
Appendix D: GRI Index 78
Appendix E: Acronyms 79
Appendix F: Glossary 80
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
Welcome to the first ALDAR Sustainability Report. But it is also about commercial sustainability. For ALDAR,
As the largest developer in Abu Dhabi, ALDAR’s mission that means creating places that will provide owners and
is the development of first class sustainable communities investors with long term quality, growth and security. Our
to support economic diversification and the planned focus is on creating “community living” – real places that
growth of the region. We are doing this by creating will evolve over time, where facilities, delivered to the
quality products across the full development spectrum highest standards are available in one location and are
- residential, commercial, retail, leisure, education, and fully integrated within its society.
health. We are also involved in the actual “infrastructure”
- fulfilling our role as a key partner to the government in Taking sustainability seriously is therefore more than a
developing major civic works to community facilities. “should” do, it is a “must” do, not only for the preservation
and protection of natural resources and society, but also
There is a unique scale and diversity to our operations for the true and lasting success of any business.
and this has a variety of impacts of which we must be
conscious. What this report demonstrates is ALDAR’s Our staff are the key tool in implementing sustainability
ability to anticipate and lay the foundations to address management across our organisation and I thank
the future, thereby seeking to minimise the effect on the them for their efforts. There has been some great work
ecosystem and benefit the society, culture and economy completed so far in raising our sustainability performance
underpinning Abu Dhabi. but we always strive to achieve more.
As the Chairman says, this is not a challenge exclusive This first report is a “benchmark”. It contains a number of
to ALDAR but one faced by all organisations in the new targets for the future to sustain our momentum in
21st Century. It is not an exaggeration to state that this field. ALDAR is committed to making a real difference.
sustainability must be at the heart of everything we
do if we are to demonstrate a will to manage the We look forward to updating our stakeholders on our
responsibilities we have to our stakeholders which progress.
include the Government and the people of Abu Dhabi.
John Bullough
But what is Sustainability? Chief Executive Officer
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ALDAR 2009 Sustainability Report
Formalize,
Design all Design all track and improve
best cases for mixed-
new buildings to new communities use ratio, residential and
meet a minimum of 2 to meet a minimum of non-residential unit type
ratios, and "community feel"
Pearls under the new 2 Pearls under the new best practices in order
Estidama Guidelines Estidama Guidelines to design and assess
ALDAR communities
accordingly
Track and
report on the All development
results of stakeholder projects will be
engagement at the required to submit
Sustainability
Design stage, and will Management Plans as
conduct a stakeholder part of the Design
satisfaction survey Control Process.
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ALDAR 2009 Sustainability Report
100% of new
100% of new ALDAR contracts will require Aim to have zero
development projects CEMPs to be used on incidence of non-
will implement CEMPs. ALDAR development compliance with CEMP
projects.
Collect
data and
report on diesel Require 100% of
Aim for zero breaches consumption for ALDAR development
on-site electricity
of regulations, generation across all projects to report
notifications or fines project sites, and on their resource
for construction consumption
vehicle use
Aim for no
more than 500
hospital referrals on-
Aim for a zero fatality Achieve a LTIFR of less site, more than a 60%
rate than 0.25 reduction from 2009
performance
Develop and
Aim to reduce the track quality of Increase sustainable
number of first aid life indicators for all procurement spending
cases by 30% operatives in our by 20%
Operative Villages
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ALDAR 2009 Sustainability Report
ALDAR
Each operations
Set up a systematic will implement management team
environmental will finalize a group of
reporting mechanism
initiatives in managed indicators to monitor over
for electricity and water operations with reduction the course of the year
consumption for all which cover priority areas
goals to be set in 2010 of value to the customer
ALDAR assets for energy, water and as well as ALDAR
waste
Begin forming
stakeholder councils in
our communities
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ALDAR 2009 Sustainability Report
Establish Establish a
Issue a focus
a sustainability career development statement, with clearly
committee for the team to address defined organisational and
systematic implementation employee concerns and departmental objectives,
that will address the All
of sustainability gaps in professional
Staff Survey findings
throughout our development
operations
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ALDAR 2009 Sustainability Report
About ALDAR
ALDAR Properties PJSC (Public Joint Stock The emirate anticipates a 346% increase in
Company) is a premier real estate development, population by 2030 and has accordingly outlined a
management and investment company vision of sustainable economic and social growth
headquartered in Abu Dhabi, one of the fastest- in its Abu Dhabi Vision 2030 strategy.
growing cities in the world. As one of the
largest developers in the emirate, ALDAR has ALDAR is owned by leading Abu Dhabi institutions,
assumed a leadership role in the emirate’s land founder shareholders and over 18,000 individual
and infrastructure development through the investors. The top five shareholders as at 31
creation of high-quality, attractive and sustainable December 2009 are Mubadala Development
communities-communities equipped with Company (19.0%), Abu Dhabi Investment
residential, commercial, retail, leisure, hospitality, Company (7.2%), National Bank of Abu Dhabi
healthcare and educational facilities. ALDAR aims (5.2%), HSBC Bank PLC (4.5%), and Tasameem Real
to build communities that capture the attention of Estate Company LLC (3.5%).
the world while preserving the cultural and natural
heritage of the emirate.
Our Vision
To become Abu Dhabi’s leading developer and owner of sustainable lifestyle communities.
Our Mission
• Put our customers, current and future, at the heart of everything we do
• Offer them quality products at affordable prices across the complete spectrum
• Support Plan Abu Dhabi 2030 by creating the very best in community living
• Reward our shareholders for their support with long-term stable returns
• Provide all our employees with the opportunity to work in a rewarding and fulfilling environment
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ALDAR 2009 Sustainability Report
ALDAR Achievements
Significant Achievements in 2009
Bringing Formula One to the United Arab Emirates: ALDAR properties brought the inaugural
Formula One Etihad Airways Abu Dhabi Grand Prix to life on the Yas Marina Circuit. A notable motorsport development,
the track has been described by the Formula One President as one of the most exciting tracks he has ever seen.
Over 100 Million Hours Worked Without Lost Time Injury: ALDAR achieved the significant
health and safety milestone in early 2009; a grand feat considering ALDAR supervised over 70,000 people working
on a diverse portfolio of projects.
ALDAR partners with Cambridge University: ALDAR partners with Cambridge University’s Judge
Business School for ALDAR’s LEAD programme.
Launches UAE National Housing Project: ALDAR launches Al Falah Development, comprised of 5,000
units for UAE Nationals.
ALDAR Academies opens third School: ALDAR Academies opens its third school, Al Muna Primary in
September 2009.
ALDAR granted the Estidama Excellence Award by the Abu Dhabi Urban
Planning Council: ALDAR’s sustainable master plan for Mina Zayed, a world-class waterfront city quarter of Abu
Dhabi, was awarded the Estidama Excellence Award at the World Future Energy Summit by the Abu Dhabi government.
The design of the city quarter aims to reduce reliance on cars and improve quality of life for the 182,000 residents, and is
adopting a sustainable energy, water and resource strategy, while creating 310,000 new jobs.
Best Islamic Real Estate Finance Award: Awarded at the Cityscape Middle East Award ceremony (2008)
Best Development Award: Al Bandar, Al Raha Beach (Arabian Property Awards)
Best Health and Safety Achievement in Construction Award: Awarded by the Safety and Health
Practice and Institute in Occupation Safety and Health (2008)
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ALDAR 2009 Sustainability Report
Our Structure
ALDAR has been evolving from primarily a developer, to a combined role of developer and owner/manager.
Our business units reflect this evolution, covering the development, ownership and management of six
types of developments, as outlined below. In many cases, this has included the creation of subsidiaries and
joint ventures. Some of these subsidiaries are noted below, while a more complete list of subsidiaries and
joint ventures can be found in Appendix A. These operational divisions and subsidiaries are supported by
other ALDAR departments such as finance, human resources, environment health and safety, and others.
Projects
Projects undertaken by ALDAR include commercial and residential properties, retail developments, hotel
and leisure facilities, tourist attractions, luxury resorts and schools. Although a number of ALDAR’s projects
that are still under development are for sale, as part of its long-term business strategy, ALDAR will hold and
manage selected ones as individual operational businesses, enabling it to secure long-term revenue streams.
Apart from property development, ALDAR currently has the following operational business divisions:
We are committed to delivering high-quality ALDAR Hotels and Hospitality LLC is at the forefront
residential, retail and commercial projects to the of hospitality related developments in the Emirate
nation, while generating recurring returns for of Abu Dhabi to complement ALDAR’s overall
our stakeholders. As part of our strategy, we have objective of supporting Abu Dhabi becoming
kept a proportion of our development projects as a world renowned prime business and leisure
investment properties yielding long-term income for destination.
ALDAR.
Marinas (ALDAR Marinas LLC) Golf Courses (Yas Links LLC)
ALDAR Marinas LLC aims to provide world class With the prime objective of developing and
marina facilities and services as an integral operating the Links Golf Course, the Yas Links
component of selected waterfront developments LLC has plans to identify opportunities for new
being built by ALDAR. ALDAR Marinas LLC will ventures. It aims to provide specialised services
supervise the design and construction of marinas in design, development and operations of golf
and will operate them upon their completion. facilities through a team of highly skilled and
qualified experts.
Theme Parks (Farah Leisure Parks Management LLC) Schools (ALDAR Academies LLC)
Farah Leisure Park Management LLC (Farah) will be Established in 2007, ALDAR Academies LLC is
operating the region’s first Ferrari theme park on Yas currently operating three schools with a mission
Island which will also be the largest indoor park in the to expand its portfolio by building several new
world. schools for the growing student population of Abu
Dhabi.
Aiming to explore further opportunities to expand
its current profile, Farah expects to enter into
partnership with other renowned brands.
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ALDAR 2009 Sustainability Report
Our Stakeholders
- Meetings - Meeting Abu Dhabi Vision 2030 - Support in policy development (e.g.
Government
- Regulatory inspections and objectives UPC’s affordable housing policy)
Our Abu Dhabi
audits - Benefiting the development of - Following procedures and
Government, Federal
- Report submissions Abu Dhabi and catering to the specifications
Government, and
- Planning approvals process population - Delivering infrastructure
Regulators
- Compliance with laws - Maintaining open and transparent
- Contribution to quality of life communication
Employees - Darna staff magazine - Job security, fair pay, good - Competitive salary
598 corporate - DARnet - intranet working-conditions, and equal - Equal opportunity
employees, and - All Staff Survey opportunities - All Staff Survey and transparency
more than 70,000 - Employee appraisals - Continuous career development - LEAD and other training and
operatives associated - All Staff events and - Clear roles and responsibilities development programs
with ALDAR projects conferences - Communication with - Transparent recruitment process
- Accessibility of staff to management and between - Health and safety incentives
Human Resources departments - Staff recognition (year end gala)
Supply Chain - Contracts - Fair engagement and contracts - Fair bidding processes for projects
Our contractors, - Prequalification meetings - Timely payment - H&S Trainings for our operatives
operatives, suppliers, - Day-to-day liaison - Favourable working conditions - Community-building initiatives in
and business partners - Opportunities for growth the ALDAR Operative Villages
Customers - Events and tradeshows - Safe and clean environments - Annual General Meetings for
Our customers - Promotional material - Fair costs and charges community residents
are made up of - Customer service centre - Good infrastructure and - Residential Satisfaction Survey
development owners, - Facilities management amenities - Customer service centre
end-users, students, - Website - Community spirit - Deliver customer-driven stock
visitors - Ongoing developments - Quality product - Show home events
and end product - Connection with Abu Dhabi
- Clear vision and controlled
master plan
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ALDAR 2009 Sustainability Report
Our Portfolio
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ALDAR 2009 Sustainability Report
Our property development portfolio is diverse in scope and style, attracting worldwide interest and inward
investment. Spanning over 52 million square metres of land in strategic locations throughout Abu Dhabi,
our portfolio includes major developments and redevelopments in residential, commercial, retail, hospitality,
education and healthcare sectors, among others. ALDAR currently manages 28 projects which we have
categorised, for the purposes of this report, according to their stage of development: the Design stage; the
Build stage; the Own and Operate stage, at which time they are functional; and finally the Steward stage,
during which community members and leadership networks are engaged in reinforcing the sustainable
lifestyle qualities of the community
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ALDAR 2009 Sustainability Report
Sustainability at ALDAR
Our Sustainability Approach
Our goal is to create sustainable lifestyle communities, taking into account the full range of considerations of
all our stakeholders. Our approach to sustainability concentrates on three main elements:
The right mix Creating Communities that include all the key ingredients-in the right balance-to make them
attractive and vibrant communities
Socially vibrant Offering attractive social, recreational, health and education services, and outstanding performance
on quality of life indicators
Economically sound Combining affordability with asset appreciation, job creation and local micro-economy development
Environmentally sustainable Using innovative design and technologies for reducing environmental impact and living within long-
term environmental constraints
Actively engaged Using civic engagement and collaborative governance as the catalyst for ongoing innovation and
improvement in community health and attractiveness
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ALDAR 2009 Sustainability Report
Creating Sustainable
Lifestyle Communities
Achieving sustainable lifestyle communities requires key interventions at all stages of community
development. To ensure we understand and respond to the critical sustainability issues at each step, we
have divided, and aim to systematically manage, our sustainability performance across four main stages of
community development.
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ALDAR 2009 Sustainability Report
Providing Sustainability-Oriented
Corporate Support Functions
and Ensuring Strong Corporate
Performance
Our corporate functions support our efforts to create sustainable lifestyle communities. These functions
play a key role in setting the policies, management systems and corporate culture required to achieve our
corporate objectives, and will be essential to embedding sustainability across the organisation, including
within their own functions. There are five main corporate functions essential to our business performance.
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ALDAR 2009 Sustainability Report
Creating Sustainable
Lifestyle Communities
Key Elements
Aligned with Abu Dhabi Vision 2030
Active Civil
Environmentally Engagement and
The Right Mix Socially Vibrant Economically Sound
Sustainable Collaborative
Management
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ALDAR 2009 Sustainability Report
The DCP aims to ensure that our rigorous standards are applied consistently across our portfolio, with each
project meeting the following six targets:
Transparency and control Engaging the Executive Management Team to assist with decision making and sign-offs
Empowerment for project teams between decisions and sign-offs
Guidance on sustainable practices is embedded within each stage of the DCP, with further refinement
planned for 2010. Although the DCP involves seven stages, for the purposes of simplicity we have condensed
these stages into Design, Build, Own Operate, and Steward. The following chapters outline the key
interventions we are aiming to make at each stage in order to most successfully create sustainable lifestyle
communities.
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Design
Design
ALDAR 2009 Sustainability Report
Design Stage
• Integrating with surrounding Choosing the Right Mix: Economically and socially, the right housing,
communities non-residential, and overall real estate mix is critical. The right mix not
only contributes to functionality, but supports the creation of a sense
• Designing within financial of belonging.
parameters
Infrastructure Appropriateness: Well-designed infrastructure
improves accessibility and connectivity for all, while enabling a low
environmental impact
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Design
ALDAR 2009 Sustainability Report
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Design
ALDAR 2009 Sustainability Report
Perspective
From an opportunity perspective, the Design in order to provide a benchmark for assessment of
stage is the most critical stage of intervention buildings. ALDAR became a corporate member of
for achieving higher levels of sustainability. By US Green Building Council in June 2009. Twenty-
incorporating sustainability at this stage, we two ALDAR staff (involved in projects and design)
intend to significantly enhance the economic attended the LEED Core Concepts and Strategies
and quality of life prospects of a community, Workshop on 8 October 2009, to raise awareness in
while dramatically improving its designed projects on LEED and Green Building Design.
environmental performance. There are two main
levels of intervention: at a building-specific level ALDAR’s efforts to adopt sustainable building
and at a community design level. design are increasingly evident. Case studies from
our HQ building, Shams Towers, and Trust Tower
Design Stage Profile 2009 can be found in the following pages.
Land area of developments in the Design stage 3987 Ha
% of ALDAR developments in the Design stage 30%
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Design
ALDAR 2009 Sustainability Report
Delivering Award-Winning
Sustainable Designs
HQ, Al Raha Beach
ALDAR’s award winning Head Quarters (HQ)
building is the first disk shaped office building
in the world. Designed to meet the demands of
regional and international companies for high-end
office accommodation, the 120-metre structure
is one of Abu Dhabi’s first buildings seeking
certification under the US Green Building Council
(USGBC) LEED® rating system, aiming for a Silver
rating* under the LEED Core and Shell Version 2.
Reduced energy consumption,** reducing in turn CO2 emissions and associated impacts: The building design has
many energy efficiency measures that have been projected to reduce overall energy use in the building by more
than 17%. Energy-efficient measures include intelligent lighting controls that automatically sense daylight and use
motion sensors to turn off lights in unoccupied areas, lighting systems on timers, state-of-the-art air conditioners and
other energy-efficient systems. Also the walls of HQ were made energy-efficient through improved glazing and wall
construction to retain cool air and keep out the outdoor heat.
Reduced water consumption, thereby reducing associated CO2 emission associated with the production of water
in Abu Dhabi, and helping to preserve this precious resource. Office water consumption was reduced by more
than 30% through the use of water-efficient fixtures, and a 70% reduction in water use for irrigation through the
irrigation design and selection of appropriate plant species
Minimisation of light pollution
Use of HVAC&R and fire suppression systems which eliminate emissions that contribute to ozone depletion and
global warming
Use of FSC Certified wood
Reduced waste generation during construction by prefabricating elements, such as toilet pods, stairs cases etc. off-site
Diversion of more than 50% of construction waste from landfill
An automated vacuum waste system to reduce nuisance associated with the handling, storage and transportation of
waste and allow the recycling of tenant waste
Control of construction activities to reduce impact on the local environment
Adoption of green housekeeping practices
The recognition that HQ has received has helped to shine a spotlight on the possibilities in sustainable
designs. This attention has presented an opportunity for ALDAR to promote ‘green education’, engaging with
our tenants and updating them on both ALDAR and our tenants’ environmental performance.
* ALDAR is currently undertaking the LEED submission process to gain formal certification from USGBC.
** ALDAR has frequently been asked about the impact that building orientation would have on the energy consumption of this building. We therefore undertook additional energy modelling to determine this impact;
the results predicted an energy saving of just 1.5%.
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Design
ALDAR 2009 Sustainability Report
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Design
ALDAR 2009 Sustainability Report
Incorporating Unique
Environmental Design Aspects
Shams Towers, Yas Island
Yas Island is home to what some have called the
‘jewel’ of the Formula 1 racing circuits, the Yas
Marina Circuit. In designing this track, ALDAR
wanted to make a highly visible statement of
environmental commitment by innovative use of
otherwise unused space and renewable natural
resources.
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Design
ALDAR 2009 Sustainability Report
Sustainable Community
Design
Leveraging
Sustainable
We will design all new
Buildings
We will formalize, When
communities to meet
track and improve sustainable
a minimum of 2 Pearls
best cases for mixed- building under the new Estidama
use ratio, residential and design is Guidelines
non-residential unit type applied to all
ratios, and "community feel" the buildings
best practices in order
in a planned
to design and assess
ALDAR communities community,
accordingly and when design
and function
of these buildings
Designing Appropriate
are integrated, the
Infrastructure
beneficial sustainability effects
Well-designed infrastructure improves accessibility
are multiplied. Resulting benefits include reduced
and connectivity for all, and plays a critical role in
infrastructure needs, reduced time to build, and
facilitating vibrant communities. It also enables
lowered costs and waste produced. The benefits
low environmental impact, in the construction
not only lighten environmental impacts, but
phase and especially over the longer term.
generate significant financial benefits, creating a
strong business incentive to maximise sustainable
design of communities. Beyond this aggregation
Connecting with Nature
effect, there are other key elements of sustainable
Consideration of open spaces and surrounding
community design, as follows.
environment can lead to improved well-being.
Availability and proximity of open spaces is one of
the most commonly measured indicators amongst
Choosing the Right Mix
leading sustainable communities in the world.
Economically and socially, the right housing,
Mindful and respectful connection to nature can
non-residential, and overall real estate mix is
also yield significant benefits to the local ecology,
critical. For example, adding schools can boost
protecting and enhancing it for current and future
residential value by up to 30%, while inclusion of
generations.
non-residential properties supports job creation
and economic livelihood, reduced commute
times, and added convenience. The right mix not
Following Estidama Community
only contributes to functionality, but sets the
Design Guidelines
stage for the creation of a sense of belonging, a
A key element of the new Estidama guidelines
fundamental aspect to which our Steward stage is
is their focus on integrated community design,
devoted.
which systematically recognises the multiplier
effect of adopting sustainability at the community
system level. To emphasise this, Estidama has
also established rankings at a community level,
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Design
ALDAR 2009 Sustainability Report
separate from building-level rankings. As a incorporate at the planning stage a wide range of
developer of communities, ALDAR is in a privileged stakeholders who are expected to benefit from,
position to be able to capitalise on the full or may be directly or indirectly impacted by,
opportunity presented by sustainable community developments under consideration. By committing
design—and to work towards achieving truly to systematically improve that engagement, we
sustainable lifestyle communities. will improve community designs.
ALDAR has committed to
achieving a minimum of As a final stage of planning, in
2 Pearls across all of 2010 ALDAR will require a
our community-level Sustainability Management
projects. Plan to be submitted by
ALDAR will track and report
project managers as part of
on the results of stakeholder
the planning process in all
Embedding engagement at the design stage,
projects. While sustainability
Sustainability and will conduct a stakeholder is arguably incorporated
and Aligning to satisfaction survey. across a project plan, this
Abu Dhabi Vision accompanying plan helps to
2030 highlight key innovations and
ALDAR’s Development interventions that will have the
Control Process places highest sustainability impact. This
emphasis on incorporating the practice was successfully piloted in Al
preceding sustainability elements Dana Precinct.
throughout the Design stage. Four of the DCP’s
more detailed stages (there are seven) are focused
on the Design stage.
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Design
ALDAR 2009 Sustainability Report
Design Stage:
Summary of Commitments
Indicator Commitment
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Build
ALDAR 2009 Sustainability Report
Build
Build Stage
We
Our communities will be built using will aim for
innovative approaches and technologies zero breaches
for reducing environmental impact, while of regulations,
prioritising the health and safety of our notifications or
operatives and residents. The Build stage is fines
critical in following through with sustainable
designs incorporated in the Design stage.
• Ensuring the well-being of residents Reducing Energy Consumption and Greenhouse Gas Emissions:
in ALDAR Operative Villages Building construction is responsible for over 25% of the world’s
energy consumption. ALDAR will proactively work with our project
• Procuring more environmentally teams to reduce our energy consumption during the energy-
friendly and healthier building prod- intensive Build stage.
ucts and supporting technologies
Conserving Water: Water is a scarce commodity in the region,
and ALDAR is actively reducing its consumption of this precious
resource.
Sustainable Procurement
The sourcing of environmentally friendly building materials, and
of technologies for sophisticated environmental management,
is essential for reducing the environmental impact of a building’s
construction and ongoing operation.
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ALDAR 2009 Sustainability Report
Build
Perspective
The Build stage of our developments has the while maintaining or improving project financial
greatest impact on ALDAR’s ecological footprint- performance. The CEMP will continue to be a
and therefore presents significant opportunities requirement in 2010. We will also respect and
to reduce that footprint. As the largest property engage any local stakeholders affected during the
developer in the Emirate of Abu Dhabi and the construction process.
second largest in the UAE, we recognise that the
construction of our buildings and communities
places a heavy demand on natural resources.
It also directly impacts our stakeholders and
surrounding community, including ALDAR 100% of
operatives. In the Build stage, we seek to minimise new ALDAR
our ecological footprint and provide the highest
standards in caring for the health and safety of our
development
operatives. projects will
implement
Build Stage Profile 2009 CEMPs.
Land area of developments in the Build stage 2758 Ha
% of ALDAR developments in the Build stage 42%
100% of new
contracts will
require CEMPs to
be used on ALDAR
development
projects.
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ALDAR 2009 Sustainability Report
Build
Revamping Practices as
We Renew Developments
Central Market, Abu Dhabi
We will aim to
have zero incidence
of non-compliance
with CEMP
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ALDAR 2009 Sustainability Report
Build
Generating Electricity at Our Sites
During the Build stage, some of our sites are not connected to the emirate’s electricity grid; we therefore
use diesel-powered generators as an alternative source of electricity on-site. Below is a list of sites with
diesel generators and, where available, statistics on diesel consumption for 2009:
For 2010, we will systematically collect data and report on diesel consumption for on-site electricity
generation across all project sites, and for construction vehicle use.
Conserving Water
Water is a scarce commodity in the region, We will
and ALDAR is actively seeking to reduce its collect data and
consumption of this precious resource. The report on diesel
primary source of water for ALDAR’s construction consumption for on-site
activities is the potable water from the Abu Dhabi
electricity generation
potable water network produced in the emirate’s
thermal desalination plants. We use seawater for
across all project sites,
dust suppression to further minimise our impact. and for construction
vehicle use
We remain conscious of our overall water
consumption. However, our current billing system
consolidates consumption for all activities, so we
are unable to report on the rate of consumption Managing Waste
for construction activities only. We are developing ALDAR has undertaken various innovative
a project-by-project account of our water methods of diverting waste from landfills and
consumption for future reports. is committed to replicating the best practices
across our portfolio of projects. Focusing on
waste management at the Build stage not only
reduces costs of waste disposal, but can also
100%
save significant input costs by avoiding the
of ALDAR unnecessary use of materials. For 2010, we will
development develop waste management criteria as a part
projects will be of the CEMP for improved performance and to
required to report track waste generation. The criteria will address
on their resource both hazardous and non-hazardous waste, spills
or discharge, and resulting complaints from the
consumption.
community about waste.
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ALDAR 2009 Sustainability Report
Build
We will develop a
waste management
plan and criteria for
improved performance
Best Practices in
Waste Management
Al Raha Beach - Al Zeina, Abu Dhabi
ALDAR’s Al Zeina development is the strategic gateway to the new Al Raha Beach development, which will
represent the natural beauty of Abu Dhabi through formal Arabic gardens, courts and plazas.
In creating this vision, ALDAR and its construction partners are working to eliminate waste at every step of
the building process through a focused Site Waste Management Plan (SWMP). Surplus materials, including
timber, plastic, metals, crushed concrete and cardboard, are gathered at strategic recycling areas within the
construction site. Whenever possible, these materials are treated as resources, not as waste, and are reused
on-site. Those that cannot be reused are recycled.
We reused or recycled over 33,000 tonnes of materials in 2009, diverting 83% of waste generated on-
site from landfills. Cost savings were estimated to be over AED 1.3 Million in 2009.
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ALDAR 2009 Sustainability Report
Build
Protecting the Emirate’s Biodiversity
ALDAR will do its part to preserve biodiversity in
Abu Dhabi’s mangroves and other natural habitats.
From the Design stage of a project, ALDAR
undertakes Environmental Impact Assessments to
ensure that we avoid or minimise any disruption to
We will report on all
the existing ecosystem. We have identified about
30 species on the IUCN Red List of Threatened environmental protection
Species™ in areas close to our operations, of which expenditures .
nine are classified as vulnerable, near threatened,
endangered, or critically endangered; we plan our
developments with a view to preserving these
species.
When the area’s importance as a habitat became clear, ALDAR, working in concert with authorities and local experts,
changed its dredging plans. The importance of the area has also been recognised by HH Sheikh Sultan bin Zayed,
then deputy prime minister of the UAE, who decreed that the mangroves, mudflats and shallow sea to the north of
Sammaliah Island should remain in perpetuity as a Marine Protected Area.
ALDAR also observed that the area surrounding Yas Island contains the greatest diversity of species of all our project
locations, and is also an area visited by the endangered Green Turtle and critically endangered Hawksbill Turtle.
Indo-Pacific humpback dolphins, finless porpoise, and Dugong are other vulnerable species that we look out for
in our proposed developments around Yas Island, avoiding activities that will have significant negative impacts.
However, the important habitats such as the most established and diverse seagrass beds and mangrove areas are
not directly impacted by the island or the activities, as they are some distance from the island and separated by
channels and in some cases a wide intertidal area. As such this limits the direct effects of the proposed development
on these habitats. To our knowledge our other projects do not directly threaten the surrounding natural habitats.
As part of the regular environmental monitoring programme, Nautica Environmental Associates LLC, a locally-based
environmental consultancy was retained to undertake quarterly ecological monitoring of the site and surroundings,
following their completion of the environmental baseline survey in 2005.
© Environment Agency - Abu Dhabi (EAD) © Environment Agency - Abu Dhabi (EAD)
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ALDAR 2009 Sustainability Report
Build
We will develop
ALDAR and Mangroves and undertake a
mangrove survey
programme across
Protecting Our Environment our developments
About three-quarters of the mangrove forests in On Yas Island, during the construction of the
the United Arab Emirates are in Abu Dhabi. The Links Golf Course, fewer than 500 mangroves
mangroves provide natural habitats for spawning had to be removed. ALDAR, with the help of His
fish and aquatic wildlife, create a nesting habitat Highness Sheikh Hamdan Bin Zayed, planted
for birds, preserve coastal areas against erosion 115,000 mangrove trees between December
caused by wave and wind action, act as one of the 2008 and February 2009 opposite the Links Golf
few naturally occurring carbon sinks in the region, Course on the other side of the western channel.
and provide beautiful vistas that are a part of the Following planting, the mangrove area was visited
local culture and history. on a monthly basis throughout 2009 to monitor
progress and for basic maintenance; the survival
The measures ALDAR is taking to protect rate has been estimated to be 80–85%.
mangroves are particularly relevant to two
ALDAR developments, Al Gurm Resort and Yas
Island, as mangroves are an integral part of
We frequently liaise with and are
both areas’ natural environment and appeal. inspected by EAD to ensure they
Both developments have required the removal are satisfied with our protection
of mangroves, but ALDAR is actively managing measures.
site activities through its CEMP to limit negative
impacts—and in both cases has replanted more Our Commitment
mangroves than were lost during development. Going forward, ALDAR will continue to
actively protect mangroves surrounding our
developments, and in 2010 we will develop and
undertake a mangrove survey programme across
our developments, with a view to reporting on the
following key performance indicators:
Build
We will aim for
Providing a Safe a zero fatality
rate in 2010
Working Environment
and Promoting Well-being
Health and Safety
ALDAR takes the health and safety of its employees and Setting the Standard for Health and
all who work on our behalf seriously, benchmarking
global performance standards. With approximately
Safety
80,000 people working on ALDAR developments, health The EAD has recently legislated that all
and safety risks are high across our business. As well companies and organisations in the UAE
as being our legal and moral responsibility, ensuring must institute Environmental, Health and
the safety of our operatives also reduces the costs Safety Management Systems, in accordance
of injuries and time away from work, and promotes with OSHAS 18001 and ISO 14001 standards.
the overall well-being of our sustainable lifestyle ALDAR has been asked by the Department
communities. of Municipal Affairs to be a pilot organisation
for the evaluation of this regulation in
ALDAR has developed a robust Health, Safety, Security practice; ALDAR will be the first to undergo
and Environmental Management System (HSSEMS)
that addresses the inherent risks of our construction
inspection under these new criteria. ALDAR
activities. HSSEMS is implemented strictly in line with is honoured to be a pacesetter in health
international and UAE-recognised standards, such as and safety and we intend to report on our
OHSAS and ISO and other best practices, in all ongoing performance iin future reports.
projects and owned, rented and managed assets.
Leadership in Health and Safety
To ensure that ALDAR’s risk and performance In February 2009, Andrew Broderick, ALDAR’s
management systems stay current, a working group Head of Health and Safety, became the
made up of representatives from all departments of Abu Dhabi spokesperson for Build Safe
ALDAR operations carries out annual reviews of health UAE, a not-for-profit organisation aimed at
and safety policies and performance.
improving the health, safety and welfare
Because the vast majority of our workforce is involved conditions of all construction industry
in high-risk construction activities, we make it a top stakeholders. By creating a platform that
priority to track labour-specific indicators critical to encourages companies to pool and share
their health and safety and address issues immediately information, Build Safe UAE hopes to
as they arise. prevent accidents by raising awareness
and communicating potential dangers and
lessons learnt throughout the industry. We
are proud to be the first master developer to
formally become a full signatory member of
Build Safe UAE. Upon ALDAR’s commitments
to Build Safe UAE, 80% of ALDAR’s
contractors also joined the NGO’s efforts
in catalysing a safer construction culture
throughout the UAE.
We aim to
reduce the number
of first aid cases by
30%
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ALDAR 2009 Sustainability Report
Build
Health & Safety of ALDAR Construction Workers 2007 2008 2009
Fatalities 2 2 2
Lost time injuries over 3 days 11 35 71
LTIFR (lost time injury frequency rate) 0.28 0.22 0.28
Lost time days 216 393 636
Medical treatment (hospital referred) 219 1,474 1,371
First aid cases 2,931 4,917 6,267 Achieve a
Work-related illnesses (occupational illness) 0 2 23 LTIFR of less
Near-miss incidents 658 367 546 than 0.25
Average monthly total manpower on-site 17,787 49,677 70,123
Maximum incident-free hours reached N/A* 74,284,709 1,587,494,067
Over the last three years we have experienced is less than half the international standard of
six fatalities on ALDAR Developments. All of the 0.60 (0.60 is also the UK construction industry
fatalities have been directly work-related and standard), averaging only 0.26 over the last three
involved accidents where appropriate safety years.
precautions were not taken by individuals around
vehicles or equipment. ALDAR makes every
effort to review such incidents and implement
“Everyone who works for an ALDAR
recommendations to prevent reoccurrences where backed project needs to understand
applicable. that their safety remains a priority
of the highest order for us. Frankly,
With the growth of our developments and an it is irrelevant whether the teams of
increase in the number of people and hours spent people working on site are members
working on them, we naturally saw more health of the ALDAR Executive Management
and safety incidents over the past three years. Team or work for a contractor’s
However, we are pleased to report that our lost
time injury frequency rate (LTIFR), which reflects
contractor.”
how often serious health and safety incidents
John Bullough, CEO ALDAR Properties PJSC
occur relative to the number of hours worked,
We hope to continuously lower injury rates by increasing awareness of health and safety risks and improving
safety standards. ALDAR has set ambitious health and safety performance targets for upcoming years;
however, we understand that achieving these targets will take time. For the next year, our goals are as
follows:
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ALDAR 2009 Sustainability Report
Build
Operative Well-Being
With ALDAR’s Operative Villages (OV), we have aimed to set a
new regional standard for worker care and well-being. ALDAR
recognises that good health is just one indicator of the quality
of life. We also want our operatives to enjoy a balanced and ALDAR will develop
sustainable community. ALDAR has thus developed several and track quality of
accommodation options to cater to the needs of our operatives, life indicators for our
creating communities they can be proud to call home. All operatives in our OVs.
necessary amenities are provided, including healthcare,
educational, and entertainment facilities. We are committed to
developing and tracking quality of life indicators for residents of
our Operative Villages.
Diverse Communities
The OVs are a mix of cultures, with 34 nationalities represented and eight standard languages used.
Though only 5% of the residences in one of the six Yas Island OVs are currently occupied by women,
female occupancy should rise to 30%, or 600 women, by the end of 2010. To cater specifically to
women, the security task force has female staff at all times and the medical clinic has female doctors
and nurses on staff 24 hours a day. The Yas Island OV also houses a mosque with a capacity of 2,500 and
prayer rooms throughout the community. Individuals of different faiths are bussed into the city to their
respective places of worship. A community centre serves as an accessible venue for monthly feedback
sessions with camp bosses, contractor companies and facility managers.
Yas Island OV has successfully monitored energy and water consumption and waste management. It
is one of the only ALDAR developments that currently tracks its diesel use. The community recycles
100% of its waste water for on-site irrigation; waste water that is not used is fed to Yas Links Golf Course
Nursery. In this way, 47% of all potable water used onsite is recycled.
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ALDAR 2009 Sustainability Report
Build
Develop
and track
The facilities` management is looking into new ways to reduce operating
quality of life
costs through sustainable and environmentally friendly initiatives. ALDAR
indicators for all
is currently assessing the use of solar panels and water-efficient fixtures to
operatives in
reduce consumption rates.
our Operative
Villages
Resident Health and Safety
ALDAR makes every effort to ensure that the healthcare needs of our operatives
are met, above and beyond regional standards. In order to provide accessible and
affordable access to medical care, our OVs have clinics open 24 hours a day, seven days a week. These
clinics are equipped with emergency rooms, X-ray machines, and isolation rooms. Each clinic tracks the
five top diseases and medical issues, as well as rates of infectious disease, with trends monitored by
ALDAR. Free medical awareness camps are held once a month by Serve and Inspire, a group of volunteer
doctors, nurses and helpers who provide consultations, blood pressure checks, blood sugar tests, eye
tests, and when required, free eyeglasses. They also offer free lectures on good hygiene, H1N1 and other
health-related issues.
Yas Island OV employs over 150 staff to provide security for the community. Every serious incident is
recorded and monitored. The crime rate is low for a community this size, and over the past three years,
the community has seen five deaths, all being natural deaths. All OVs are equipped with 75 fire hoses
and 35 double-headed fire hydrants. Fire drills are practiced and updated regularly, and maintenance of
fire equipment is carried out periodically by certified firemen.
Resident Well-Being
OV residents have access to a laundry service, an Internet cafe, a money transfer facility, a postal office
and a corner store for daily staples. Two restaurants within each village provide variety from the mess
hall. Construction workers are required to consume at least 3,500 calories per day to maintain good
health, and the mess hall monitors their food intake. Meals can also be delivered to construction sites.
Yas Island Community is equipped with 30 recreation rooms, which include table tennis, pool,
shuffleboard and satellite TV. Adjacent to 15 of the recreation rooms are small outdoor seating areas for
relaxation. Two large play-areas contain football pitches, volleyball courts, basketball courts and tennis
courts. A full-size cricket pitch is also being built for 2010. Various recreational activities are planned
throughout the year to create a familial and community atmosphere within the village. In 2009, these
included a table tennis tournament, movie nights, a pool tournament, a chess tournament, spring fairs,
comedy shows, picnics, Filipino karaoke, marathons, football matches and health awareness days.
Monthly Resident Satisfaction Surveys are issued, and services are adjusted to respond to comments
and feedback. Yas Island OV has received exceptional performance reviews over the past year, with an
average 98% satisfaction rate among residents.
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ALDAR 2009 Sustainability Report
Build
Sustainable Procurement responsible procurement, use, and recycling of
The sourcing of environmentally friendly building construction materials has the potential to be an
materials, and of technologies for sophisticated important cost-saving factor in our business.
environmental management, is important for
reducing the environmental impact of a building’s
construction and ongoing operation. By using
responsibly sourced materials, ALDAR also
implicitly endorses and promotes these products.
ALDAR will
Procurement of smart technologies, such as smart
meters and automated lighting systems, ensures increase sustainable
that ALDAR properties are built with sustainability procurement spending
in mind. ALDAR is committed to increasing its by 20%
sustainable procurements where possible, above
and beyond that requested by the Estidama Pearl
Rating System for sustainable buildings.
In addition to benefiting the environment, the
Performance Indicators
For 2010 and future reports, we are introducing new key performance indicators to ensure that ALDAR’s
project teams, including third-party contractors, adhere to our commitments across our entire portfolio.
With the CEMP at the core of our project management, we will continue to find innovative ways to manage
our impacts and increase efficiency while closely managing cost, quality control and the time for projects
under development.
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ALDAR 2009 Sustainability Report
Build
Build Stage
Summary of Commitments
Indicator Commitment
Minimizing Our Ecological Footprint
• % of projects implementing Construction Environmental • 100% of new ALDAR development projects will be
Management Plans (CEMPs) implementing CEMP.
• % of contracts that require Construction Environmental • 100% of new contracts will require CEMP to be used
Management Plans (CEMPs) on ALDAR development projects.
• Projects receiving notifications/fines from any government • ALDAR will aim for zero breaches of regulations,
agencies for breach of regulated requirements resulting in no notifications or fines in 2010.
• Total environmental protection expenditures and • ALDAR will report on all environmental protection
investments expenditures by investment type.
• Total number of mangroves lost owing to ALDAR’s activities • ALDAR will develop and undertake a mangrove
and number and area of mangroves planted by ALDAR survey programme across our developments.
Sustainable Procurement
• % of sustainable procurement spending vs. total • ALDAR is committed to increasing its sustainable
procurement spending procurement spending by 20%.
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Own & Operate
ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
Customer Satisfaction
ALDAR Academies works to support the Abu Dhabi Education Authority’s mission of raising the
standards of educational provision throughout the emirate. ALDAR Academies staff includes managers
with extensive experience with education on a national scale in the Middle East, as well as staff who
have delivered large-scale school design and build programmes.
The results of engagement surveys show that most students are confident, feel engaged in their
studies and like coming to school. The schools also offer a variety of extracurricular activities, as well
as special programming such as ‘green week’, during which students learned about greenhouse gas
emissions and discussed how Abu Dhabi citizens can get involved in recycling.
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
ALDAR Marinas, a division of ALDAR Properties PJSC, adds a recreational element to ALDAR’s
sustainable communities by providing world-class facilities for accessing regional waters.
Yas Marina, the flagship of ALDAR Marinas, is located at the heart of the Yas Marina Circuit with
berthing adjacent to the Formula 1 racetrack and is the first entry point to the stunning vistas, peaceful
backwaters and fantastic architecture of Abu Dhabi’s waterways. Yas Marina officially opened in
October 2009, in time to host the largest fleet of luxury yachts ever seen in the region during the
inaugural Formula 1 Abu Dhabi Grand Prix.
Yas Marina has attracted top talent in marina management to operate and manage the facilities. The
ALDAR Marina team includes 19 staff members, representing eight nationalities, who have tremendous
collective experience managing some of the most elite marinas in the world.
Though construction can often lead to environmental degradation, the opposite has been true for Yas
Marina. A previously neutral environment with sandy-bottomed waterways has become increasingly
diverse in marine life. New corals have begun forming around the marina, attracting fish and other
species of marine life to the new ecosystem.
Specialised cleaning boats are deployed three times a day to remove debris from the water, and the
marina conducts regular water testing. Sewage pumps are provided to berthed vessels free of charge
to discourage boaters from dumping their sewage into the marina. Yas Marina monitors water and
energy consumption both for the marina as a whole and at each individual berth, in order to make the
boat users accountable for the power and water they use.
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
Indicator Commitment
54
Stewardship
ALDAR 2009 Sustainability Report
Stewardship
Steward Stage
Thriving communities require active civil engagement and
multi-stakeholder collaboration. ALDAR will be the catalyst
for this ongoing collaboration, engagement, and tracking of
indicators of community health.
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ALDAR 2009 Sustainability Report
Stewardship
Perspective Engaging Our
As master developers, we produce high-quality Community in Open
property and infrastructure assets for our
clients. However, the ongoing value of such Dialogue
developments lies in the long-term sustainability
of not only the buildings themselves, but also In raising awareness about sustainability, we seek
the communities they belong to. In the Steward not only to disseminate information, but also
stage, ALDAR will seek to cooperate with actively to begin conversations. Continuous dialogue is
engaged stakeholders to promote the social and critical to building strong relationships, and that
economic well-being of communities by raising is our goal in each ALDAR community. By giving
awareness of sustainability, maintaining open the community a voice we work towards mutual
dialogue and empowering community members understanding, open and honest feedback, and
to take their own steps towards sustainability. meeting residents’ needs.
Informing Our We
Community and will launch
a website with
Raising Awareness an interactive
forum for
Sustainability is a relatively new concept in the
residents
region, and we see it as our responsibility to raise
awareness in our communities of the benefits
of sustainability. By launching sustainability
initiatives and giving community members the One channel for dialogue is the residents’ website,
knowledge to make the right decisions, we seek to which will feature an interactive forum where
act as agents of positive change. residents can communicate with ALDAR and with
each other about how their needs can be met in a
For example, ALDAR encourages its residents sustainable manner.
to actively participate in the stewardship of the
natural and built environment by recycling, using Other forms of engagement will include a
public transportation, conserving energy and bi-annual residents’ satisfaction survey and
respecting biodiversity. To promote our tenants’ stakeholder engagement sessions. The surveys will
health and well-being, smoking is forbidden on all be based on quality of life indicators customised to
ALDAR premises, and a jogging track was built at each community.
Al Raha Gardens in response to residents’ request.
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ALDAR 2009 Sustainability Report
Stewardship
Ensuring Resident and Tenant Satisfaction
Customer satisfaction survey
2009
72%
Empowering Our
Handover satisfaction 100% Community to Take
Average resident satisfaction
Community Management Team satisfaction
77%
81%
Action
ALDAR will
begin forming
stakeholder
Ultimately, we will gauge the effectiveness of councils in our
our efforts in promoting stewardship through communities.
key performance indicators that will be part
of ALDAR’s Customer Relationship Model.
The indicators will capture our effectiveness
in building relationships, delivering value for Empowering our community is about collaborative
money, improving property management, management. We want to help our residents to
managing economic impact and managing our think and act sustainably for themselves, allowing
environmental impact. the community to take a leadership role in shaping
its own future. ALDAR will strive to drive this
transformation through collaborative campaigns
(involving our extended network of government
We will and private partners when possible), sustainable
services, and targeted performance indicators.
develop a reporting
mechanism to track In 2010, we intend to initiate ALDAR-facilitated
and monitor key community councils. The councils will serve
performance as community advocates and champions of
indicators. sustainability within the community. We expect
the councils to increase residents’ participation in
sustainability initiatives by imparting a sense of
ownership for community-driven ideas.
Stewardship Stage
Summary of Commitments
Indicator Commitment
Engaging Our Community in Open Dialogue
• Tenant/ownership turnover rate • ALDAR will launch a website with an interactive
• Number of customer complaints forum for residents.
• ALDAR will develop quality of life indicators for the
• Speed of handling complaints targeted lifestyle of each community.
• ALDAR will develop a reporting mechanism to track
• Customer Satisfaction Survey results
and monitor key performance indicators.
Empowering Our Community to Take Action
• Number of communities with active stakeholder councils
• ALDAR will begin forming stakeholder councils in
• Average number of community council meetings
certain communities.
• ALDAR’s attendance at community council meetings
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ALDAR 2009 Sustainability Report
Our Corporate
Functions
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ALDAR 2009 Sustainability Report
Sustainability Management
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ALDAR 2009 Sustainability Report
Sustainability Management
Perspective
ALDAR’s strong governance practices emphasise integrity and accountability. Our governance supports
and directs our efforts to promote local economic development, be an employer of choice, support
the communities in which we operate, and mitigate the indirect environmental impacts of our internal
operations.
The Board
The Board is responsible for the strategy, control and management of ALDAR Group. Guided by the Board
Charter, and with a commitment to maintaining transparency, the Board is accountable to the shareholders
for good corporate governance.
Board Members
Ahmed Ali Al Sayegh* Nasser Ahmed Al Suwaidi Khaldoon Khalifa Al Mubarak
Chairman Vice Chairman Vice Chairman
Khalifa Sultan Al Suwaidi Sultan Al Jaber Ali Al Muhairi
Director Director Director
Ibrahim Lari Ronald Barrott*
Director Director
EMT Breakdown:
Organisational Chart Total Members: 13
UAE Nationals: 33%
Females: 23% (3)
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ALDAR 2009 Sustainability Report
The responsibilities of each committee are detailed in ALDAR’s 2009 Annual Report, as is the Board
of Directors’ Charter, which was adopted in 2009, which supplements ALDAR’s Articles of Association
and addresses various issues including authorities and responsibilities of the Board, the selection of
the Chairman, conduct of Directors, including conflicts of interest, and leadership development and
performance assessment of the Board.
The Executive Management Team members meet regularly, chaired by the Chief Executive, to deal with the
ongoing management of the Group. The Chairman of the Board and individual Directors also meet regularly,
outside formal Annual General and Board meetings as part of each Director’s continuing contribution to the
delivery of the Company’s strategy.
Most members of the Board of Directors are compensated for their service as determined by ALDAR’s
company articles, according to their performance. Senior management and executives’ remuneration is
independent of their performance, except for in relation to bonuses. The Chairman, Chief Executive and
designated members of senior management are the company’s principal spokespersons in communications
with investors, the press and other interested parties.
The Group operates under a Code of Business Conduct which identifies the ethical parameters within which
the Group’s business must operate. It applies to all Group employees, consultants, contractors, suppliers and
all other parties with whom the Group conducts business.
Sustainability Committee
ALDAR plans to establish a sustainability committee which would include representatives from each of
ALDAR’s business units and departments, for the systematic implementation of sustainability throughout
our operations. The sustainability committee will be chaired by a member appointed by the EMT and will
report to the CEO, as well as providing biannual updates to the Board. A revamped CSR policy was released
in 2009 (http://www.aldar.com/downloads/ALDAR_CSR_statement.pdf ). ALDAR is committed to releasing a
sustainability report annually.
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ALDAR 2009 Sustainability Report
Governance Economic Impact Our Workforce Environmental Relationships Net profit for the year
Impact
was AED 1,006.9 million
compared to AED 3,446.7
Sustainability Management million for the year ended
31 December 2008.
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ALDAR 2009 Sustainability Report
Sustainability Management
Perspective
ALDAR takes pride in attracting the best talent from all over the world. We are
an equal-opportunity employer, and we ensure an objective and transparent Our Employees
recruitment process from the application stage through to the interview and Out of 598
appointment stages. We offer competitive compensation, ongoing training
and career development opportunities and a safe working environment, Nationalities: 40
and we promote employee engagement through a number of internal
Women: 33%
communications tools and company activities.
A Diverse Workforce
Establish ALDAR promotes diversity in its workforce and does not tolerate child
a career labor, forced labor, or discrimination of any kind, as is clearly stated in
development team our Code of Business Conduct in our Personnel Policy Manual. ALDAR
to address employee follows all national regulations and laws in regards to human rights.
concerns and gaps No incidents of fines for not following regulations, or incidences of
in professional discrimination, child labor or compulsory labor were reported in 2009.
development
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ALDAR 2009 Sustainability Report
Competitive Compensation
ALDAR invests significantly in the well-being of its employees. All ALDAR employees work on a full-time basis;
we do not currently hire part-time or temporary employees. We offer competitive wages, and have a grading
system in place with a specified entry-level wage for each grade, accompanied by a appropriate benefits
package to which all permanent and direct hire employees are entitled. The package includes:
Communication and
Engagement
Having experienced rapid growth in a short period of time, ALDAR employs the following tools and
activities to promote employee engagement and effective internal feedback and communication:
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ALDAR 2009 Sustainability Report
Agreed that their superiors are assessable for input and advice.
82% 84% 86% 88% 90% 92% 94% 96% 98% 100%
We learned that we need to focus on increasing leadership accessibility, responsiveness and interaction.
We will also improve on making the process of job promotions more objective. We intend to begin these
improvements by strengthening communication between leadership and managers, between departments,
and when policy changes occur. To ensure that we remain on the right track, in 2010 we will issue a focus
statement, with clearly defined organisational and departmental objectives, that will address the All Staff
Survey findings.
• Work station assessments to ensure that office layout, lighting, furniture and office equipment are
set up to minimise health risks and promote a safe working environment
• Electrical safety awareness instruction
• Manual handling guides, to prevent injuries from lifting and moving objects
• A no-smoking policy
• Office security measures to prevent unauthorised access to our premises
• Adherence to the International Fire Code and regularly scheduled fire drills
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ALDAR 2009 Sustainability Report
Sustainability Management
Perspective
Earlier in the report, we discussed our environmental impacts in
the building stage as the most resource intensive stage of our
development. However, ALDAR has many assets and operational
activities including our corporate functions, where we recognize
we must do more to manage our environmental performance
under our existing Health, Safety, Security and Environmental Begin tracking
Management System (HSSEMS). We have looked at our
performance in waste management and our energy and water
the waste,
consumption. We recognize that there exists many opportunities electricity and water
for improvement. consumption patterns
of our operational
We favour suppliers who share our commitment to the community
assets
and the environment, and who conform to all local requirements
regarding environmental codes and guidelines.
Waste Management
Paperless Project Control
To reduce our paper consumption and waste, ALDAR is driving forward the concept of paperless project
control through the use of Aconex—a powerful online collaboration tool. Users around the globe can
exchange correspondence, reports and drawings at the touch of a button. The need to travel is avoided and
the use of paper vastly reduced. Aconex has had a dramatic impact on our operations, as seen in our major
projects at Yas Island and Al Raha Beach. A snapshot for April 2009 from the Aconex reporting facility shows
key information as follows:
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ALDAR 2009 Sustainability Report
Recycling at ALDAR
Although a recycling culture is lacking in the emirate, ALDAR has
taken on the challenge of improving the current standard of waste
management and resource recovery. ALDAR worked with the
Emirates Environmental Group (EEG) to begin our implementation
of segregated materials recycling across our office activities.
Materials to be recycled include paper, cards, plastic, metal and
glass. In addition ALDAR safely consigns used printer cartridges and
batteries through its links with EEG.
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ALDAR 2009 Sustainability Report
Sustainability Management
Perspective
Building sustainable lifestyle communities goes beyond building physical structures—it is also about
building relationships. ALDAR works closely with the Government of Abu Dhabi and other institutions to
fulfil the vision of Abu Dhabi 2030 and the residents of Abu Dhabi.
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ALDAR 2009 Sustainability Report
We have set up a CSR Committee, including staff from various departments, who meet twice a month to
discuss ideas and drive CSR initiatives within the company.
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ALDAR 2009 Sustainability Report
Indicator Commitment
Governance
Workforce
Environmental Impacts
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
Environmentally
Average % green area (hectares or square metres) per
sustainable New Indicator
development
communities
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ALDAR 2009 Sustainability Report
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ALDAR 2009 Sustainability Report
Farah Leisure Parks Management LLC Supervise, manage and operate theme parks
Investment in, and management of, entities providing hotels and hospitality
ALDAR Hotels and Hospitality LLC
services
ALDAR Marinas LLC Management and operation of marinas, sports clubs and marine machinery
ALDAR Laing O›Rourke Delivery of ALDAR Properties› Al Raha Beach projects in the UAE
Abu Dhabi Motor Sports Management LLS Construction of Yas Marina Circuit and ongoing management
Fara H Leisure Parks Management LLC Operational management services for ALDAR’s theme parks and attractions
District Metering And Revenue Collection Providing electronic metering systems, configuration, ongoing maintenance and
Company LLC (DMRCC ) operations management for district energy clients
Green Emirates Properties Pvt. Joint Stock Co Real estate development, construction and leasing
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ALDAR 2009 Sustainability Report
Determining our Priority Issues: We have undertaken a systematic process for identifying the company’s priority sustain-
ability issues. We have applied each of the principles for defining report content. Our process has resulted in the identifica-
tion of sustainability issues across the stages of our development process and in our corporate functions that will drive our
sustainability strategy. We report on the relevant issues for each stage and for our internal cross-cutting functions in this
report. These issues are all deemed essential to business success and are not prioritised. Prioritisation within each issue is
defined in the form of a selected group of key performance indicators (KPIs) and related targets that we have determined
as the best means of achieving progress towards sustainability.
Materiality: We considered and believe we have covered all topics (and included associated indicators) that reflect the
organisation’s significant economic, environmental, and social impacts, or that would substantively influence the assess-
ments and decisions of stakeholders. This includes main issues raised by stakeholders, issues reported on by our peers,
standards and guidelines including the GRI G3 Reporting Guidelines.
Stakeholder inclusiveness: We considered and believe we have identified all of our key stakeholders and have outlined
how we engage them, our understanding of their interests and expectations, and how we have responded.
Sustainability context: We considered our sustainability context, taking into account global trends towards sustainability
but also considering regional and local contexts in which we operate. In some cases we point out the different priorities
among these contexts, and how we try to best address these issues from multiple perspectives.
Balance: We believe this report presents both the positive aspects of our performance and areas requiring significant
improvement.
Comparability: Wherever possible we have provided 2006 to 2009 year-on-year data (end: Dec 31 each year), and have
attempted to follow the GRI Indicator Protocols in order to facilitate comparison of our report against industry peers and
other companies.
Accuracy: We have aimed for maximum accuracy. Where estimations or other limitations to the data are involved, this is
identified.
Clarity: Sustainability is a relatively new concept in our region and we have made an effort to provide introductory infor-
mation where useful to facilitate reader understanding of the report content.
Reporting Boundaries
Limitations: Owing to our existing billing structures, the data we obtained for our energy, water, and materials consump-
tion has been consolidated across our portfolio, making it difficult to attribute data to specific projects or assets. Further-
more, the vast majority of our business activities are contracted to third-party contractors and sub-contractors, making it
difficult to obtain information directly related to projects that are not tracked by our project teams. Joint-ventures were
included in all calculations, but activities of these operations were reported in a case by case manner.
Data measurement techniques: Where annual data had gaps, this report did not accept estimates, and listed the infor-
mation as unavailable. All information and data in this report is therefore as accurate as possible. The only estimation that
took place was in determining land areas in each development stage, where a project had various portions in different
stages of development (design, build, operate etc.). In these cases, the estimates were provided by project managers.
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4.7 62 LA6 75
4.10 62 LA10 66
4.11 20 LA12 66
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ADNHC Abu Dhabi National Hotels Company IUCN International Union for Conservation of Nature
ADSG Abu Dhabi Sustainability Leadership Group KPI Key Performance Indicator
ADWEA Abu Dhabi Water & Electricity Authority L&D Learning and Development
DMA Abu Dhabi Municipality LTIFR Lost time Injury Frequency Rate
EAD Environmental Agency Abu Dhabi NCTH National Corporation for Tourism and Hotels
Health, Safety, Security and Environmental WWF World Wide Fund for Nature
HSSEMS
Management System
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Appendix F: Glossary
Commonly known as freon, CFCs are ozone-depleting substances used as refrigerants. The
Chlorofluorocarbon Montreal Protocol calls for the phasing out of all CFCs.
DARcom ALDAR›s internal storage site where staff can access and share secure files.
DARnet ALDAR›s company intranet system.
Meaning «sustainability» in Arabic, a building design methodology for constructing and operat-
Estidama ing buildings and communities more sustainably.
Fatality Loss of life due to an occupational accident or ill health.
Occupational injuries that can be successfully treated by a qualified first-aider and do not re-
First Aid quire further treatment by a medical professional.
The steward of the most widely used reporting framework for performance on human rights,
labour, environmental, anti-corruption, and other corporate citizenship issues. The GRI frame-
Global Reporting Initiative work is the most widely used standardised sustainability reporting framework in the world.
(Practice of creating) structures and using processes that are environmentally responsible and
resource-efficient throughout a building›s life cycle: from siting to design, construction, opera-
Green Building tion, maintenance, renovation and deconstruction.
Gases in an atmosphere that absorb and emit radiation within the thermal infrared range. The
main greenhouse gases in the Earth’s atmosphere are water vapour, carbon dioxide, methane,
Greenhouse Gases (GHGs) nitrous oxide and ozone.
Hydrochlorofluorocarbons Hydrogen-containing CFCs (HCFC) which are less harmful to the ozone layer than CFCs.
A Green Building Rating System, developed by the U.S. Green Building Council (USGBC) that
provides a suite of standards for the environmentally sustainable design, construction and op-
LEED eration of buildings and neighbourhoods.
Legionella A bacteria that causes legionnaires› disease, an infectious disease that causes pneumonia.
Lost Time Days The number of days a person is unfit for work because of an occupational accident or Illness.
Any work-related injury other than a fatal injury which results in a person being unfit for work
or unable to resume normal duties for more than three days following the date of the accident
Lost Time Injuries (over three days) or the date of diagnosis of the illness.
The lost time injury frequency measures the number of lost time injuries in the exposure period
as a percentage of the workforce. It is calculated by multiplying the number of lost time injuries
Lost Time Injury Frequency Rate (LTI) by 1,000,000 and dividing by the exposure hours worked during the period.
(LTIFR) LTIF = No. of Lost Time Injuries x 1,000,000 / Exposure Hours
Any work-related injuries that are not severe enough to be reported as fatalities or lost work day
cases or restricted work day cases, but are more severe than requiring simple first aid treatment.
Medical Treatment Case (MTC) A MTC requires treatment by a medical professional.
An event or chain of events that could have resulted in fatality, injury, illness and/or damage
Near Miss (loss) to assets, the environment, company reputation or third parties.
A voluntary program for developers seeking to achieve recognition for pursuing a higher level
of green building and development under Estidama, used to evaluate sustainable building de-
Pearl Rating System sign.
Photovoltaic system A system which uses solar cells to convert light into electricity.
Any work-related abnormal condition or disorder, other than an occupational injury caused by
Work Related Illness or mainly caused at work. (Also referred to as Occupational illness.)
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