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ENTREPRENEURSHIP

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Moser Baer, the Indian Optical companies from emerging markets are chairman and managing director of
Media Giant’s Techno- taking advantage of the resources of their Mahindra & Mahindra Ltd. (M&M) is
marketing Strategies: Would the home countries like low-cost labour, R&D credited for turning around his inherited
capabilities, and a large pool of talented family business into a highly focused,
FMCG Way Pay Off?
individuals. M&M has also capitalised on professionalised multinational firm
This case study enables an interesting these resources and built globally operating in diversified business segments.
discussion on how a technology company, competitive products in the automotive He has transformed M&M from a farm
whose business model was different from a segment. The company exports its tractors equipment manufacturer into a Utility
FMCG company, started following the to the US, China, Sri Lanka and Bangladesh. Vehicle (UV) manufacturer. By 2008,
operating model of FMCG companies in It is planning to export the company’s M&M was the market leader in the UV
its marketing strategies. flagship product, 'Scorpio', to the US and segment of India. Mahindra's strategies
Europe as well. The company’s future resulted in the creation of 'Scorpio' –
Moser Baer, the first global Indian plans include entering into a variety of M&M's Sports Utility Vehicle (SUV), which
company, transformed itself into a multi- segments in the automotive segment using has been the company's claim to fame in
technology firm by adopting related its R&D capabilities. Emerging-market the national and international arena. M&M
diversification strategy. It entered the companies like M&M, however, suffer is now venturing into all the segments of
home entertainment sector through from a few challenges like institutional the automotive industry. However, it is
forward integration with its core voids, constant changes in consumer debatable if Mahindra's strategies will be
competency in manufacturing CDs/DVDs. behaviour and lack of brand recognition, effective in sustaining a diverse product
It adopted the FMCG model in marketing that test their ability to compete with portfolio amidst increasing competition in
its products after foraying into the movie global giants. Moreover, the low-cost model India and abroad. While leadership
video segment. However, the big question alone cannot always formulate a winning contributed to the success of many family
is to what extent will the model adopted strategy. Will M&M be able to address businesses, there were many others, which
by Moser Baer in marketing pay off? these challenges and make a mark in the faded with time. Will M&M be able to
global automotive segment? Does it make continue its success streak?
Pedagogical Objectives: sense for an emerging-market company
• To analyse Moser Baer's earlier business
like M&M to expand its product portfolio Pedagogical Objectives:
considering the challenges it is facing? Will
model in order to understand the • To study the dynamics of family
M&M be able to manage its strategies for
organisational focus and organisational businesses in India and to analyse the
new products and new markets
capabilities reasons behind the stagnation of many
simultaneously?
• To explore and debate on the relationship of them
between the core competency of an Pedagogical Objectives: • To analyse the evolution of M&M and
organisation and its diversification its transformation under the leadership
(related) strategies • To analyse how 'emerging-market'
companies are going global using unique of Anand G. Mahindra, from a farm
• To debate on whether Moser Baer's strategies, leveraging on their acquired equipment manufacturer into a UV
diversification strategies would pay off capabilities manufacturer and a competitive multi-
given the impending challenges in business player
marketing and distribution. • To examine whether M&M would be
successful in selling its SUV – Scorpio – • To explore and identify the new areas
Industry Computer Hardware in the land of SUVs, US of growth for M&M.
Reference ENT0036 Industry Automobile Industry
Year of Pub. 2009 • To explore various alternatives for
Reference ENT0034
Teaching Available M&M to build its brand globally.
Year of Pub. 2009
Struc.Assign. Available Industry Automobile Industry Teaching Available
Keywords Reference ENT0035 Struc.Assign. Available
Year of Pub. 2009
Sales and distribution, Marketing strategies, Teaching Available
Keywords
Retailing, Core competency, Struc.Assign. Available Family Business, Family Businesses, Indian
Organisational capabilities, Low-cost, Family Businesses, Mahindra & Mahindra,
HUL, Related diversification, FMCG Keywords
Anand Mahindra, SUVs, Scorpio,
model, Moser Baer, Optical media storage, Going Global, Emerging Markets, Emerging Leadership, Transformation, Turnaround,
Home entertainment, Original Equipment Giants, Low Cost Countries, Building Keshub Mahindra, Mahindra Tractors
Manufacturer, Home Video, Piracy Brands, SUVs, Mahindra & Mahindra,
International Expansion, Anand Mahindra,
India Firms, India Inc
Vijay Mallya, the Indian Business
Mahindra & Mahindra (B): An Baron: A ‘Bon Vivant’
Emerging Global Giant? Entrepreneur?
Mahindra & Mahindra (A):
This case study is a sequel to Mahindra &
Mahindra (A): Transformation of an Transformation of an Indian Indian business baron Vijay Mallya
Indian Family Business into a Globally Family Business into a Globally (Mallya), multibillionaire, Chairman of the
Conglomerate- United Breweries Holdings
Competitive Firm. This case study Competitive Firm
(UB) is often referred to as the 'Branson
illustrates how companies from emerging of Bangalore'. Like Branson (the maverick
This case was written to illustrate the role
markets like Mahindra & Mahindra entrepreneur behind the 'Virgin' Group),
of leadership in transforming an ageing
(M&M) from India are competing globally Mallya is known for his myriad interests,
family business into a formidable modern
by leveraging on their core competencies. his flashy flamboyant style of leadership
business player and is suitable for courses
Global companies, for a long time, came and his unorthodox style of management.
on managing family business and strategy.
from developed countries. However, the Mallya's entrepreneurial style; his trade
Anand G. Mahindra (Mahindra), vice
scenario at present is changing as

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acquisitions, etc., reveals sharp business • Incubator-incubatee relationship. Industry Personal Care Products

ENTREPRENEURSHIP
acumen. Mallya currently (2007) reigns Reference ENT0031C
Industry Entrepreneurship Training
over a diverse portfolio of businesses - Year of Pub. 2006
Reference ENT0032C
alcoholic beverages, life sciences, aviation, Teaching Note Available
Year of Pub. 2007
agriculture, chemicals, and information Struc.Assign. Not Available
Teaching Available
technology. The incredible prices paid for
his prime acquisitions are also debated. Do Struc.Assign. Not Available Keywords
they reflect business insight or Keywords Natural Cosmetics; Ethical Marketing;
impulsiveness? Considering how Mallya Corporate Social Responsibility; Anita
built up the UB Empire it is pertinent to Entrepreneurship Case Study; Technology Roddick; The Body Shop; Personal care
assess the long-term vision that drives the and Business Incubation; Business products; community trade; ethical
maverick entrepreneur. Incubation; Incubator; Incubatee; cosmetic retailer; Beauty Care Market;
Entrepreneurship; Entrepreneurship in human rights; environmental issues; animal
Pedagogical Objectives: India; Seed Capital; Gestation Period; testing; entrepreneurship; franchises.
Incubators in India; Innovation
• To comprehend the concepts of Management; Venture Capital; Technology
leadership transfer; Business strategies; Spin-offs;
Business Plan Nike’s Knight in Shining Armour
• To analyse various leadership styles
Nike, one of the world’s largest sportswear
• To probe into Personality traits of a manufacturers, had very humble
successful entrepreneur The Body Shop (A): Anita beginnings. But propelled by the vision and
• To analyse whether Personality traits Roddick’s Green Brand? energy of its founder, Philip Knight, the
affect the business decisions of an company attained iconic status among the
The Body Shop was the leading ethical global youth. With Knight finally retiring
entrepreneur.
cosmetics retailer in the UK. In 1999, it from the helm of Nike and the new CEO,
Industry Business Conglomerate was voted the second most trusted brand in William Perez, being perceived as an
Reference ENT0033C the UK by the Consumers Association. In ‘outsider’ to the industry, Nike faced a new
Year of Pub. 2008 2004, it was selling ethically manufactured twist in its history.
Teaching Available and sourced cosmetics, through 2000 stores
Struc.Assign. Available across 50 countries with annual sales of This case highlights the entrepreneurial
£700 million. abilities of Philip Knight and talks of how
Keywords he was responsible for creating one of the
The Body Shop was founded by Anita most well known businesses in the world.
Vijay Mallya; Flamboyant style; Kingfisher; Roddick (Anita) in 1976 with a single shop It can be used to discuss the potential fate
UB group; Liquor baron; Airlines; selling about 15 hand mixed products. She of a company, till now driven by a single
Mcdowells; Entrepreneurship Case Study; opened the first shop in Brighton, Sussex, individual, suddenly handed over to a new
White & Mackay; Leadership; Beer as a means of supporting herself and her leader.
market; Brand Extension; Entrepreneur; children. Anita’s deep passion for human
Personality traits; Alcoholic beverages rights and environmental issues affected
Pedagogical Objective
the way she ran her company and sourced
her products. Soon, over the next three • To understand the plight of a company
Technology and Business decades, the Body Shop grew into a global driven by a new leader.
Incubation in India-Challenges network selling more than 500 products.
Industry Footwear
Her company introduced the benefits of
and Opportunities Reference No. ENT0030B
natural ingredients such as jojoba oil, aloe
vera, rhassoul mud and cocoa butter, which Year of Pub. 2005
University of California, San Francisco
were hitherto unheard of in the cosmetic Teaching Note Not Available
(UCSF), in its 130-year-old history, had
world. Struc.Assig. Not Available
traditionally served as a regional medical
institution for training competent doctors
But in the mid 1990s, the glory of the keywords
to serve western USA. For years UCSF was
‘green’ brand faded with accusations about Nike; Phil Knight; Air Jordan; Nike's
considered to be an unlikely place for
the Body Shop concept being stolen from growth; Knight's leadership; Just do it;
radical inventions. The scenario started
the US, its product claims that it contained William Perez; Reuse-a-shoe; R & D at
changing from 1968 when collaborative
natural ingredients and problems with its Nike; Nike Marketing; Wireless
approach to fundamental research started
franchises. By 2004, the Body Shop was communication; Mobile messaging
attracting some of the brightest scientific
facing declining sales in its home market. systems; Intellisync; Non-voice mobile
minds to UCSF. UCSF gave the world two
The brand was losing its luster in a market services; SEVEN.
of its largest Biotech companies,
that was flooded with competitors offering
"Genentech" and " Chiron". By 2003,
similar products at a much lower cost. A
UCSF became a world leader in biomedical
majority of the Body Shop’s outlets were
research with an annual budget of $1.9
owned by franchisees which left the Martha Stewart: The Rise of the
billion besides being the largest employer
company dependent on their performance. Phoenix?
in SanFrancisco.
The case is about Martha Stewart, the queen
Pedagogical Objectives
Pedagogical Objectives: of home improvement in the US. The case
• To discuss Anita Roddick’s highlights the emergence of Martha Stewart
• Concepts of TBI and its presence in as an entrepreneur and the establishment
entrepreneurial efforts
India of her company in the late 1990s. The
• To discuss Anita’s strategy of promoting case also outlines the decline of the ‘Martha
• Entrepreneurial challenges in India
a brand on an ethical/corporate Stewart’ brand and the subsequent fall in
• Indian scenario in promoting new reputation strategy. revenues of her company, Martha Stewart
entrepreneurs through incubation Living Omnimedia after she was indicted

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in the Imclone stock scandal. After serving Pedagogical Objective Methodology; IT systems in Microfinance;
the sentence in 2005, Martha made a Microfinance MIS; Social
comeback with TV shows, a self-authored • To study the making of a business tycoon Entrepreneurship; Grameen Model;
book, and a radio show among several – the strategies adopted by Mittal to Microfinance Models; Micro Finance
others of her comeback plans. But it is felt become the world’s largest steelmaker. Institutions; Non-Government
that the comeback is not making an effect Industry Steel Organisations.
on the company’s revenues. The case tries Reference No. ENT0028B
to analyze answers for two main issues- Year of Pub. 2006
Will the elaborate comeback strategy of Teaching Note Not Available Global Hospitals – Where Life
Martha Stewart have an effect on the
company? Can the company reach the
Struc.Assig. Not Available Gets a Second Chance
peak it had fallen from? keywords Global Hospitals has carved a niche for
Mittal Steel; producer; Acquisition; itself as a referral hospital in India by
Pedagogical Objectives Mergers; opulence; Direct Reduced Iron offering specialised services in
(DR); CONSOLIDATIONS; Karmet Steel; gastroenterology and organ
• To understand the entrepreneurial skills transplantation. Being a visionary, Dr.
Marwari Ispat Steel; India; Arcelor;
• To analyze the pros and cons of London; Laxmi Nivas Mittal; Kancherla Ravindranath has further plans
associating products with the sustainability. to offer super-specialty and paramedical
entrepreneur courses to doctors and the paramedical staff
to fill the current gap of professionally
• To study whether the comeback plans trained personnel in the medical field. He
of Martha Stewart will translate into Vikram Akula’s SKS Microfinance is also fanatical about expanding to major
increasing sales and growth for her Pvt. Ltd.: The Making of a metros and secondary towns of India and
company Successful Microfinance eventually foray into Asian countries.
• To analyse whether Martha Stewart’s Institution However, with minor hitches in operational
company, MSLO will regain its footing aspects that any hospital, in general,
Vikram Akula set up SKS Microfinance Pvt. encounters and lack of availability of world-
in the US market. Ltd. (SKS) in 1998 to provide microfinance class professionals at the paramedical level,
Industry Services/Publishing to the poorest sections of the Indian society Global Hospitals has a long way to go before
Periodicals that earns a per capita less than INR 6,000 making its presence felt in other parts of
Reference No. ENT0029B ($120) per year. Negating the traditional the country and abroad. The main subjects
Year of Pub. 2005 assumption that microcredit is not a viable for analysis and discussions in this case
Teaching Note Not Available business in developing countries, SKS has include the vision and entrepreneurship of
Struc.Assig. Not Available brought in a new microfinancing model in Dr. Ravindranath, the successful journey
India, which is profitable and self- of Global Hospitals, its corporate social
keywords sustaining. By reducing costs through responsibility activities, employee
prevention of wastage at each step of the relations, business strategy.
Martha Stewart; MSLO; Entreprenuer;
loan process coupled with innovative
ImClone Systems;The Apprentice; Martha
technologies and an efficient management
Stewaart Living Omnimedia; Comeback; Pedagogical Objectives
system, Akula has transformed SKS into
ImClone scandal; Insider Decline; Home
one of the fastest growing microfinance • To discuss Global Hospitals’ corporate
Improvwement; Donald Trump;
institutions in the world. By attracting social responsibility activities, employee
Publishing; Rise.
capital from global financial institutions relations, business strategy
like Citibank and through its automated
MIS system and its award winning • To debate on the entrepreneurship style
Laxmi Nivas Mittal: Obscurity to SmartCards Pilot Project, SKS aims to grow of Dr. Ravindranath.
Oplulence at 400% per annum in the future. Industry Healthcare industry
Reference No. ENT0026
In his 16-year rise from obscurity to
Pedagogical Objectives Year of Pub. 2006
opulence, Lakshmi Niwas Mittal multiplied
Teaching Note Not Available
his steel holdings by 138 times. He is • To understand the concept of
Struc.Assig. Not Available
known mostly for his unique collection of microfinancing and its need in a
steel mills in such countries as Trinidad developing economy like India keywords
and Tobago, Kazakhstan, and Mexico. He
started right from scratch in the year 1989 • To analyse the role of innovative Dr Kancherla Ravindranath; Global;
and by 2006, he is the biggest steelmaker technologies in the growth of social Transplantation; Paramedical;
on the globe and held a dominant position ventures Gastroenterology; Hospital; Affordability;
in the US, employing 224,000 people Accessibility; Laparoscopic; Multi-organ;
• To debate on the self-sustainability and
spanning 49 different nationalities. Social responsibility; Mission; vision;
future growth prospects of SKS in India.
Hospital services; Infection; Professional.
Mittal is a business tycoon who virtually Industry Social Enterprise
came from nowhere, only to emerge as Reference No. ENT0027
the world’s largest steelmaker. He is world’s
richest Indian, and he was not at
Year of Pub. 2006 StreetShine, UK’s Social
Teaching Note Not Available
allembarrassed displaying his wealth. After Enterprise: Making the Business
Struc.Assig. Not Available
acquiring steel plants all over the world, to make a Difference
Laxmi Niwas Mittal seems all set to prove keywords
Street Shine was founded in early-2004 by
his ‘Theory of Consolidation and
Vikram Akula; Micro Financing; Nick Grant as a social enterprise to provide
Sustainability’ in the near future to come
Technology in Micro Financing; Social employment to the homeless in London.
Entrepreneurship; SmartCard Project; It has formed an alliance with 23 offices
Microfinance in India; Microfinance and one hotel in London to provide the

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shoe-shining service. However, as it plans • To understand Ashoka’s model of social Corporation (IDC); Growth strategies in

ENTREPRENEURSHIP
to become a self-sustained business by development and Bill Drayton’s efforts Asia; IDG's product profile; IDG's corporate
2007, it is facing certain challenges that to provide a fillip to the social sector culture; IDG in China; Computerworld;
are commonly encountered by social Growth of International Data Group; IDG
enterprises, especially if they are in the • To debate the sustainability of social in Asia.
business of shoe shining, which is entrepreneurship.
considered to be demeaning by many. Industry Social Entrepreneurship
Reference No. ENT0024 Wilbur Ross: The Buyout King
Pedagogical Objectives Year of Pub. 2006
Teaching Note Not Available After his MBA from Harvard, and as an
• To understand the factors that led to Struc.Assig. Not Available executive at Rothschild Inc. for 25 years,
the genesis of social enterprises and Wilbur Ross has been a financial adviser to
social entrepreneurship keywords creditors and stockholders of bankrupt
• To analyse the need for and the impact Social enterprise; Social entrepreneurship; companies like Texaco, Eastern Airlines
of social enterprises on society Business sector; Social sector; Ashoka; Bill and Ling-Temco-Vought (LTV) steel. In
Drayton; Social achievements; Ashoka 1998, Fortune magazine named Wilbur
• To discuss the business model of Fellows; Social changes; Change maker. Ross as the ‘King of Bankruptcy’. In 2000,
StreetShine and debate whether it can Ross established his own private equity
become a self-sustained enterprise in the company, WL Ross & Co. By late 2005,
near future. Ross was involved in the restructuring of
Patrick J. McGovern’s $200 billion worth of defaulted companies’
Industry Not Applicable
International Data Group: assets across the world.
Reference No. ENT0025
Growth Strategies in Asia
Year of Pub. 2006
Teaching Note Not Available Pedagogical Objectives
With constant focus on identifying newer
Struc.Assig. Not Available markets and opportunities, Patrick J. • To understand the entrepreneurial zeal
McGovern (McGovern), the founder of of Wilbur Ross
keywords
International Data Group (IDG), has
Nick Grant; Definition of social transformed his company as the leading • To discuss how the English literature
entrepreneurship; Social entrepreneurship provider of research and publication on graduate became one of the best-known
life cycle; Social enterprise; Social technology and media in the world. One of turnaround financiers in the US.
entrepreneurship; Shoe-shining; Non- the earliest publishing companies from the Industry Investment Firm
government organisations; Ashoka Fellows; US to foray into Asia, IDG has been the Reference No. ENT0022
A glimmer of hope; Mohammed Yunus; first US publisher to enter China in 1980. Year of Pub. 2006
Bangladesh Grameen Bank; Bill Drayton. The growth potential of the Asian market Teaching Note Not Available
has placed Asia at the center of IDG's future Struc.Assig. Not Available
growth strategies as McGovern estimates
that China would be the largest contributor keywords
Bill Drayton’s ‘Ashoka’: The to its revenue by 2020. The case, while
Social Entrepreneur’s ‘Social describing the inception, growth and Turnaround financiers in the US; Rothschild
Enterprise’ products of IDG, especially in Asian Inc; Early life of Wilbur Ross; Wilbur Ross
countries, offers scope to discuss the entry as an entrepreneur; Bankruptcy
Transformation in global society took place restructurings by Wilbur Ross; Sectors in
and growth opportunities in emerging
after the Industrial Revolution of UK in which Wilbur Ross operates; International
economies.
1700. The Industrial Revolution divided the Steel Group; Strategy to turnaround
society into two unequal sectors – business bankrupt companies.
and social. While the business sector grew Pedagogical Objectives
at a rapid rate, the other half of the society
• To understand the entrepreneurial and
lagged behind. However, the situation began
to change slowly when from 1980 the social
leadership strategies of Patrick J. Pete Kight’s CheckFree:
entrepreneurship concept began to become
McGovern and how he expanded his Pioneering Online Bill Payments
business empire through his business in the US
popular. Bill Drayton (Drayton), the
vision and the knack to spot new
founder of Ashoka, was the person primarily
markets and opportunities Since the 1990s, e-commerce has
responsible for the popularisation of the
transformed tangible money into a piece
concept of social entrepreneurship. He • To analyse the critical success factors in
of information, which can drive the
established Ashoka in 1980 to support the global online publishing industry
finances of the corporate world through
individuals involved in this field of social
• To debate the efficacy of IDG’s growth the click of a mouse. Pete Kight captured
entrepreneurship. The enterprise first seeks
strategies in Asia, especially in the light this opportunity to pioneer a system to
to find out leading social entrepreneurs
of rampant piracy and poor intellectual provide Electronic Bill Payment and
across the world, who are then provided
property track record of China. Presentment (EBPP) services to his
financial support to assist in their mission
customers. He removed the hassles of
to solve social problems. These members Industry Periodicals Publishing writing cheques, paste envelops and
are responsible for bringing major social Reference No. ENT0023 postage for paying bills by establishing
changes in their respective fields. Year of Pub. 2006 CheckFree in 1981. CheckFree is an online
Teaching Note Not Available service provider for e-commerce and
Pedagogical Objectives Struc.Assig. Not Available payment services, which became the biggest
• To discuss the negligence of social sector keywords player in the industry by 1993. In 2004-
after the Industrial Revolution 2005, CheckFree had annual sales of $757
Patrick J McGovern; International Data million.
• To discuss the changes that took place Group (IDG); International Data
in the social sector from the year 1980

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Pedagogical Objectives Industry Financial Services by aggressively acquiring poorly
Reference No. ENT0020 performing steel plants at low prices in
• To understand the entrepreneurial zeal Year of Pub. 2006 places like Trinidad & Tobago, Kazakhstan,
of Pete Kight to establish CheckFree Teaching Note Not Available Romania, Germany, Poland, Canada and
• To discuss how CheckFree had been Struc.Assig. Not Available America and turning them around into
instrumental in spawning the global money-spinners. He is considered to be an
keywords industry visionary, spotting trends much
electronic bill payment and presentment
industry. Warren Buffet; Berkshire Hathaway Inc; before his contemporaries and investing
Benjamin Graham; Investment accordingly. In October 2004, Mittal
Industry Transaction Processing and announced that LNM would be acquiring
philosophy; Wall Street; Buffet Associates
Settlement International Steel Group of the US for
Ltd; Buffet Partnerships; Insurance
Reference No. ENT0021 $4.5 billion. If regulatory authorities
business; GEICO (General Employees
Year of Pub. 2006 approve, this could make the combined
Insurance Company); Competition;
Teaching Note Available entity, named Mittal Steel the largest
Shares; Stock market; Investment
Struc.Assig. Not Available producer of steel in the world, surpassing
principles.
keywords the current world leader, Arcelor.

Electronic bill payment and presentment; Pedagogical Objectives


e-Payments; Mastercard; On-line banking Philip F. Anschutz: Entrepreneur
services; UIL Holdings Corporation; with a ‘Contrarian Strategy’ • To discuss the impact, this proposed
Aphelion Inc; Fitness software provider; acquisition would have on the global steel
Philip F. Anschutz (Anschutz), one of the industry
Electronic commerce services; Bank of
richest American businessmen acquired
America; First electronic bill payment • To discuss the current and future levels
stakes in more than 100 underperforming
system; 2005 Entrepreneur of the year; of consolidation in global steel and the
businesses and successfully restructured
Leading EBPP (electronic bill payment and risks that companies like LNM would
them into profitable entities. He built one
presentment) firms in US; Attention encounter
of the largest theatre chains in the US, the
Deficit Disorder (ADD).
Regal Entertainment Group and also
• To discuss the ‘demand from China’
flourished in the telecommunications
factor which is further driving
business through Qwest. Anschutz’s flair
consolidations in the steel sector.
Berkshire Hathaway Inc.: Warren for betting on underperforming businesses
Buffet’s Investment Philosophy had earned him the recognition as an Industry Steel
entrepreneur with a ‘contrarian strategy’. Reference No. ENT0018
Warren Buffet, the world’s most successful However, Anschutz faced setbacks when Year of Pub. 2005
investor and the second richest man after an accounting scandal forced him to quit Teaching Note Not Available
Bill Gates, was born on August 30 th 1930 from the Non-Executive Chairman post Struc.Assig. Not Available
at Omaha, Nebraska, USA. Buffet, in Qwest. Analysts opined that his latest
popularly known as the ‘Oracle of Omaha’ venture into newspaper business was also a keywords
had made his first investment in shares challenge considering the strong Lakshmi Niwas Mittal; LNM Holdings;
when he was only eleven years old. In competition from The Washington Post. Mittal Steel; International steel group;
1962, he began purchasing the shares of
Global steel industry; Consolidation in the
Berkshire Hathaway, a textile
Pedagogical Objectives steel industry; China's demand for steel;
manufacturing firm at New Bedford. By
Direct reduced iron; LNM's acquisition
1965, he acquired Berkshire by purchasing • To understand the strategies followed by
strategy; Wilbur Ross Jr; Raw material
the majority of its shares and then declared Anschutz to become one of America’s
prices in the steel industry.
himself as the company’s Director. He richest and successful entrepreneurs
started investing and acquiring other
companies through Berkshire, and soon • To understand and analyse Anschutz’s
transformed Berkshire into an investment- ‘contrarian strategy’. Bloomberg’s Growth: The
making firm. He employed the investment Industry Not Available Michael Bloomberg Factor
strategy of identifying undervalued Reference No. ENT0019
companies, those having high-growth In the early 1980s, after being fired from
Year of Pub. 2005
potential and a good management, which Salomon Brothers Inc., Michael Rubens
Teaching Note Not Available
could produce high returns in the long run. Bloomberg invested his $10 million
Struc.Assig. Not Available
He was a value investor and believed that partnership pay-out to start his own
the short-term fluctuations of the stock keywords company, Bloomberg LP. By the late
market would not affect his investment 1990s, Bloomberg had emerged as a strong
Philip F Anschutz; Contrarian strategy; player in the market data industry and
decisions. His investment approach helped
Entrepreneurship; Oil exploration; Largest began to make dents in the market share
Berkshire to earn substantial stakes in
theatre chain in the US; Entry into of its competitors like Reuters, Bridge and
Coca-Cola Co., Wells Fargo Co., and
newspaper business; Risk taking ability; Dow Jones. The success of Bloomberg was
American Express. Most of the Berkshire
Turning around loss making businesses; attributed to the innovative strategies of
investments were made in the insurance
Strategy and general management. Michael Bloomberg. But, in November
and retailing sectors.
2001, when Michael Bloomberg left
Pedagogical Objective Bloomberg to become New York City
Lakshmi Niwas Mittal – Mayor, there were doubts regarding the
• To discuss the investment philosophies Spearheading Consolidation in future prospects of the company.
of Warren Buffet and debate on his the Global Steel Industry
business philosophies that led Berkshire Pedagogical Objectives
to outpace the Dow Jones Industrial Lakshmi Niwas Mittal, also called the
Average for more than 40 years. ‘Carnegie of Steel’, built his steel empire • To discuss the initiatives taken by
Michael Bloomberg in order to

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transform his company from an upstart Philip Green: UK’s Retail Baron Managerial autonomy; Thor Industries;

ENTREPRENEURSHIP
into a media and financial-data giant Compensation system.
Philip Green (Green) became the fastest
• To discuss whether the departure of billionaire in the corporate history of the
Michael Bloomberg who played an UK and earned the reputation as one of
instrumental role in the company’s the most successful businessmen in the Social Entrepreneurship: Serving
growth, would hamper its prospects. country. Nicknamed as ‘canon the the ‘Niche’ Business
barbarian’ for his ruthless negotiation skills,
Industry Information Collection and Earning by serving the neglected sections
Green made his fortune by transforming
Delivery of the society is the bottom line of Social
the fortunes of two ailing clothing chains
Reference No. ENT0017 Entrepreneurship. Unlike traditional
– British Home Stores and Arcadia Group.
Year of Pub. 2004 philanthropists and social workers, who
In a short career of 20 years, Green built
Teaching Note Not Available address social problems and endeavour to
Britain's largest privately-owned retail
Struc.Assig. Not Available uplift the conditions of the downtrodden
group and accumulated adequate debt free
of the society, social entrepreneurs try to
keywords assets that put him among the top business
address social problems at their roots.
leaders in the UK.
Bloomberg; Michael Bloomberg; Salomon Instead of giving a hand holding to the
Brothers; Merrill Lynch; Reuters; victims of various social systems, they
Pedagogical Objectives strive to change the system itself.
Terminals; Bloomberg Professional service;
Bloomberg news; Bloomberg business radio; • To discuss the management style of
Bloomberg television; Bloomberg Philip Green and how he managed to Pedagogical Objective
magazine; Thomson Financial; New York turnaround the fortunes of the retail
City Mayor; Matthew Winkler; Jonathan • To understand the evolution of Social
companies he acquired
Entrepreneurship, its operating model
Fram.
• To discuss the role of private ownership and how it is going to change the face of
in Green's turnaround efforts. social philanthropy.

Aravind Eye Hospitals: A Case in Industry Retailing Industry Not Applicable


Social Entrepreneurship Reference No. ENT0015 Reference No. ENT0013
Year of Pub. 2004 Year of Pub. 2004
Aravind eye hospitals, (a $11 million Teaching Note Not Available Teaching Note Available
venture) based in Madurai, India, is one of Struc.Assig. Not Available Struc.Assig. Available
the largest eye hospitals in the world, and
keywords keywords
in terms of scale, the single largest provider
of eye surgeries. Started as an 11-bed Philip Green; Retailing; British Home NGOs (Non Government Organisations);
hospital by Dr. G. Venkataswamy, the Stores and Bhs; Arcadia; Marks & Spencer; Venture philanthropy; Double bottom-line;
Aravind conglomerate now consists of Private ownership versus public ownership; Social entrepreneurs; Ashoka Fellows; Skoll
hospitals, an intraocular lens manufacturing Storehouse Group; UK clothing industry. Foundation; Shri Mahila Griha Udyog
unit and community development and Lijjat Papad; Mohammed Yunus and
research institutes. Though two-thirds of Bangladesh Grameen Bank; Martin Fischer
the surgeries are performed free of charge, and ApproTech; Iqbal Qadir and
Aravind is financially self-sufficient. A high Thor Industries: Entrepreneurship GrameenPhone in Bangladesh; Ben &
level of efficiency in all its activities is Initiatives at Recreational Jerry's Ice Cream; Social entrepreneurship;
seen as one of the secrets behind Aravind's Vehicle Leader Jeff Skoll; Bill Drayton.
success.
Thor Industries, the world’s biggest
recreational vehicle manufacturer, has
Pedagogical Objectives become the market leader by acquiring Li Ka-Shing: The New ‘Old’
• To discuss how firms, especially in companies, allowing them to operate Entrepreneur
developing countries, with a low capital independently and giving them autonomy
to compete with each other. The managers Li Ka-Shing, the Hong Kong business
base can sustain themselves through
of the acquired companies operate like tycoon is the richest Asian in 2004 and
streamlined operations and a focused
entrepreneurs and are rewarded with a owns two of the major Hong Kong business
approach towards growth
percentage of the division’s pre-tax profits houses (hongs), Hutchison Whampoa and
• To discuss ‘Aravind as a role model for with no higher limit set as to what they Cheung Kong (Holdings). His conservative
businesses’ that serve the ‘bottom of the can be paid. accounting, sense of timing and ability to
pyramid’, as pointed by Professor C K recruit talented people, are considered to
Prahalad. be the assets that made him the 19 th
Pedagogical Objective
richest man in world in the Forbes 2004
Industry Health Care list with a net worth of $12.4 billion. His
• To discuss how the company managed
Reference No. ENT0016
the constituent units, offering them political connections, large size of his
Year of Pub. 2004
autonomy, encouraging competition and business and his philanthropy were
Teaching Note Available
how it became a market leader. considered as the basis for his success.
Struc.Assig. Not Available
Industry Recreational Vehicle Industry
keywords Pedagogical Objectives
Reference No. ENT0014
Aravind eye hospitals; Dr Govindappa Year of Pub. 2004 • To discuss the entrepreneur’s life and
Venkataswamy; Efficient in operations; Teaching Note Not Available his deal making abilities and how his
Curable blindness; Cataract; Bottom of the Struc.Assig. Not Available quick decision making helps him make
pyramid; Developing countries; Intraocular good deals and quickly move away from
keywords
lens; Aurolab; Community development; non-lucrative ones
Eye camps. Intrapreneurship; Recreational vehicle
• To discuss Li Ka-Shing's achievements
industry; Towable recreational vehicles;
and his attitudes and beliefs that moulded
7
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him as a successful and world-renowned Biocon: The Indian Biotech Star Matrix Laboratories: Road to
entrepreneur. Success
Biocon India has been the brainchild of
Industry Not Applicable Kiran Mazumdar Shaw who transformed it With the merger of Vorin and Medicorp
Reference No. ENT0012 from a small entity to the largest biopharma on April 1 st 2003, Matrix emerged as one
Year of Pub. 2004 company in India. Started from a garage in of India's leading bulk drug players. In 2003,
Teaching Note Not Available Bangalore in 1978 with just INR 10,000, the company registered a scorching growth
Struc.Assig. Not Available Biocon grew to become the flag bearer of rate of 1,575%, which was the highest for
the Indian biotech industry with revenues any Indian company. The company's stock
keywords
of INR 2,574 million in 2003. price also grew at an exceptional rate and
Entrepreneurship; Li Ka-Shing; Superman was one of the hottest stocks on the
‘Li’; Guanxi; Political connections; Quick Pedagogical Objective market. Matrix's 50% revenues came from
decision making; Perfect timing; Learning a single drug called citalopram. Even
from mistakes; Leadership; Conservative • To discuss how cutting edge innovation without a significant presence in the world's
accounting; Management style; coupled with a focused approach can biggest and largest pharmaceutical market,
Hutchinson Whampoa; Hiring talented enable new economy companies to reach America, the company performed
people; Social responsibility; Business great heights. exceptionally well.
tycoon. Industry Biopharmaceuticals
Reference No. ENT0010 Pedagogical Objectives
Year of Pub. 2004
• To discuss the path of Matrix from a
Donald J. Trump: Promoter Non Teaching Note Not Available
small company to a formidable player
Pareil Struc.Assig. Not Available
in the Indian pharmaceutical industry
Donald Trump, known as the 'ultimate keywords and significant bulk active player in the
home builder' is one of the most recognised international market
Bio-pharma companies in India; Kiran
real estate developers of America. His Mazumdar Shaw; Koji fermentation • To discuss whether Matrix would sustain
properties are known to command a technology; India’s contract research firms; the growth rate with its entry into the
premium of 15% to 50% over prices of Active pharmaceutical ingredients; US market or would change the strategy
other comparable real estate. Analysts Recombinant DNA technology; CAP and enter the formulation business
claim that Trump’s name is his biggest asset. (College of American Pathologists) domestically and internationally and
Trump is known for his relentless self- accreditation; Biotech industry in India; thereby move up the value chain.
promotion, and his publicity vehicles Biocon India; Industrial enzymes;
include appearances in sitcoms, television Industry Pharmaceutical
Phytopharmaceutical business in India;
commercials, best sellers written by him Reference No. ENT0008
Syngene International Limited; Clinigene
and about him, and extensive press Year of Pub. 2004
International Limited.
coverage. He co-produced and hosted The Teaching Note Not Available
Apprentice, a television reality show that Struc.Assig. Not Available
was very successful, benefiting both NBC
Carlos Slim: A Telecom Tycoon keywords
and Trump.
in the Making Matrix Laboratories Limited; Indian
Pedagogical Objectives th
Forbes voted Carlos Slim as the 17 richest
pharmaceutical industry; Lundbeck; United
States Food and Drug Administration;
• To discuss the making of the Trump man in the world in 2004. Born to a
Citalopram; cipramil; Contract
brand Lebanese immigrant in 1940, Slim always
manufacturing; contract research; Bulk
had the ability to acquire businesses with
• To discuss the management style of drug industry; United kingdom Medicines
unhealthy finances and turn them around
Donald Trump Control Agency; Pharma value chain;
as profitable companies. He founded Grupo
American pharmaceutical industry; Non-
Carso, Carso Global Telecom and
• To discuss Trump’s penchant for self- infringing process patent; Generic drug
Financiero Inbursa and by 2004, he had
promotion and its impact on his business manufacturers; Business strategy;
amassed a personal fortune of $14 billion.
deals Biotechnology industry; Ranbaxy
Laboratories; Dr Reddy's Laboratories.
• To discuss whether Trump’s self- Pedagogical Objective
promotion can help turn around his
long-suffering casino business and its • To discuss how Carlos Slim is giving
poor performance on Wall Street. shape to his dream of becoming the Wilbur L. Ross – The King of
undisputed telecom king of Latin Restructurings in the Kingdom of
Industry Not Applicable America.
Reference No. ENT0011
Vulture Funds
Year of Pub. 2004 Industry Not Applicable
Traditional security analysis and portfolio
Teaching Note Available Reference No. ENT0009
management literature proposes that the
Struc.Assig. Available Year of Pub. 2004
older you are the less risky your
Teaching Note Not Available
keywords investments should be. But, Wilbur Ross a
Struc.Assig. Not Available
contrarian not only seemed to assume
Donald Trump; The Apprentice; Self- keywords more risk as he aged but also produced better
promotion; Trump Hotel and Casino results. As a vulture fund advisor at
Resorts; The art of the deal; The art of the Carlos Slim; Grupo Carso; Carso Global Rothschild, he was involved in spectacular
comeback; How to get rich; Trump brand; Telecom; Financiero Inbursa; Telmex; bankruptcies and turnarounds. At the age
NBC; Bill Rancic; Negotiation. International Monetary Fund (IMF); of 66 when his peers looked to retire, he
AT&T; MCI; Sprint; IBM; Prodigy started his own hedge fund and produced
Incorporated; Microsoft Corporation; fantastic returns. At a time when the steel
Tequilla crisis; CompUSA; Telefonica. industry of US looked past its prime, he

8
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took up the challenge of reviving the Robert E. Rubin: Executive – the ‘iBot’, a six wheeled mobility device

ENTREPRENEURSHIP
industry. Though people called him 'man Entrepreneur with balancing mechanism for the disabled.
of steel’ or ‘king of bankruptcy’, he said In 2003, he came out with the low cost,
he did what he was supposed to do. Among Throughout his career, Robert E. Rubin low power, water purifier (nicknamed
the hedge fund managers he used the less (Rubin) had efficiently worked for the ‘Slingshot’), designed specifically for
followed strategy of bringing companies development of the US economy and the solving drinking water problems in the
back from bankruptcy. Not just the steel betterment of the lives of his countrymen. Third World countries.
industry but also the future of textile and Born in New York in 1938, Rubin
telecom seemed to be in the hands of this completed his schooling from a public Pedagogical Objective
vulture fund manager. school in Miami Beach and went on to
graduate with distinction with a Bachelor • To discuss how Dean Kamen, right from
Pedagogical Objectives of Arts (major in Economics) from Harvard his young age, has always used
College (Harvard University) in 1960. technology to come out with innovative
• To understand how Wilbur Ross produced After doing one year of graduate work products for the benefit of society.
fantastic returns by his revival strategies (1960-61) from the London School of
Industry Not Applicable
Economics, Rubin completed his LLB from
• To discuss his strategies as a vulture fund Reference No. ENT0004
the Yale Law School, US in 1964. After
manager. Year of Pub. 2004
working for twenty-six years in Goldman
Teaching Note Not Available
Industry Investment Firm Sachs (1966-1992), Rubin joined the
Struc.Assig. Not Available
Reference No. ENT0007 Clinton administration as the Treasury
Year of Pub. 2004 Secretary. As the Treasury Secretary of the keywords
Teaching Note Not Available US from 1993 to 1999, Rubin created a
Struc.Assig. Not Available federal surplus of $70 billion from a deficit Dean Kamen; iBot; Segway; Water purifier;
of $290 billion that he had inherited and Slingshot For Inspiration and Recognition
keywords was also instrumental in bailing out Mexico, of Science and Technology (FIRST);
Malaysia, Indonesia and South Korea Science Enrichment Encounters (SEE);
Wilbur Ross; Hedge fund; Vulture fund; DEKA; Home Choice Peritoneal Dialysis
Bankruptcy; Security analysis and during their financial crises. In 1999, Rubin
joined the Citigroup as the chairman of Machine; Failures of Dean Kamen; College
portfolio management; Turnaround; days of Dean Kamen; School days of Dean
Rothschild Inc; WLR Recovery Fund; the executive committee. Rubin had always
been controlled, quiet, reserved and Kamen; Annual robotics competition; Auto
Chapter 7; Chapter 11; International Steel Syringe Incorporated; Stirling engine.
Group; Burlington Industries; Nano Tex rational in his work. Rubin had always
LLC; 360NetWorks; Securities and enhanced his image as an executive
Exchange Commission. entrepreneur throughout his business and
government career. Peter Georgiopoulos

Pedagogical Objective Peter Georgiopoulos, son of a maritime


Sim Wong Hoo – The Nimble lawyer, created one of the most successful
Entrepreneur • To understand Robert E. Rubin’s shipping companies of the world. A
strategies and his probabilistic and careful financial maverick, Georgiopoulos used his
Today, Sim Wong Hoo and Creative analysis of various options before taking business acumen and art of deal-making to
Technology Ltd. are household names a decision. acquire sShip Holdings (Genmar). But he
throughout Asia. Sim is a shining example couldn't get any contracts immediately, as
of what an individual from humble Industry Financial Advisory Services
he was not an established player. He needed
beginnings can achieve by dint of hard work, Reference No. ENT0005
a track record, so he negotiated with
true grit, courage, and creativity. Year of Pub. 2004
Universal Tankships, then a highly
Teaching Note Not Available
regarded firm, into managing his first ship.
Pedagogical Objective Struc.Assig. Not Available
He then poached some of Universal’s key
• To discuss the success story of Sim Wong keywords executives and began acquiring a large fleet
of ships. By 2003, Genmar became a
Hoo and his company, Creative Robert E Rubin; Executive entrepreneur; leading provider of international sea borne
Technology. ‘In an Uncertain World’; US Treasury crude oil transporter. It owned and operated
Industry Electronics and Computer Secretary; Goldman Sachs; Mexican crisis; the second largest fleet of mid-sized tankers
Hardware Asian currency crisis; Citigroup; US of the world.
Reference No. ENT0006 economic plan of 1993; Federal deficit of
Year of Pub. 2004 the US; Crisis in South Korea; National Pedagogical Objective
Teaching Note Not Available Economic Council of the US; Inflation
Struc.Assig. Not Available index bonds; Inland Revenue Service (IRS) • To discuss the initiatives taken by Peter
of the US; Rationale for decision making. to transform his small company to a
keywords leading provider of international sea
borne crude oil transfer.
Sim Wong Hoo; Nimble entrepreneur;
Creative technology; Creative labs; Sound Dean Kamen’s Technological Industry Transportation Services
Blaster; Juke box; Microsoft; Dell; Entrepreneurship Reference No. ENT0003
Entrepreneurship; Technopreneurship21; Year of Pub. 2004
MP3; Aztech systems; Prodikeys; Local As an inventor and entrepreneur, Dean Teaching Note Not Available
Sales Offices (LSOs); OEM; original Kamen’s life brims with scientific Struc.Assig. Not Available
equipment manufacturer. achievements. His portfolio of patents
ranges from helicopter designs to heating keywords
and cooling machines. In early 2003, he
came out with the ‘Segway Human Peter Georgiopoulos; General Maritime
Transporter’ (Segway HT) which had its Corporation; Maritime Equity
origins in one of his previous innovations Management Company; Transportation

9
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services; Shipping industry; Commodore Pedagogical Objective
award; Oil tanker industry; Mergers and
acquisitions; Ultra and very large crude • To discuss how an ordinary medical
carriers; Private equity and hedge funds; institution transformed itself into a
Shipping industry entrepreneurs; Teekay research powerhouse to become the
Shipping; Connecticut Market Association; world's biomedical innovation hub.
Liquid listed equity; Genmar’s IPO. Industry Education
Reference No. ENT0001
Year of Pub. 2003
Arthur D. Levinson Teaching Note Not Available
Struc. Assign. Not Available
Genentech was the first biotechnology
company in the world. Arthur D. Levinson Keywords:
was one of the first few scientists who joined Industry-Academia rapport; UCSF
Genentech on its inception in 1976. He fundamental research; UCSF-industry
served the company during all the three interaction; Business spin-offs from UCSF;
stages of its evolution. After taking charge Grants to UCSF; Genentech and Chiron;
as the CEO, he changed the strategic History of biotechnology; Inventions at
direction of the company. Analysts hailed UCSF; UCSF-industry collaborations and
his steps and even the big pharma rapport; Funding of UCSF; UCSF the
companies followed his strategies later. He biotech hub; Collaborative research at
won a number of awards not only for UCSF; UCSF and California's economy;
himself but also for the company. University of California; San Francisco;
UCSF.
Pedagogical Objectives
• To discuss how Levinson played an
effective leadership role to change the
strategic direction of the company
• To discuss how Levinson became role
model for other big pharma companies.
Industry Not Applicable
Reference No. ENT0002
Year of Pub. 2003
Teaching Note Not Available
Struc.Assig. Not Available

keywords
Genentech; Biotechnology industry;
Arthur D Levinson; Avastin; Blockbuster;
5x5 goals; Targeted therapy;
Pharmaceutical industry; Food and Drug
Administration; Scientific leadership;
Herceptin; Mergers and alliances; Research
and development; Patent; University of
California San Francisco.

UCSF – How Industry-academial


Interface Made it a Benchmark
for Biomedical Innovation
University of California, San Francisco
(UCSF), in its 130-year-old history, had
traditionally served as a regional medical
institution for training competent doctors
to serve western USA. For years UCSF was
considered to be an unlikely place for
radical inventions. The scenario started
changing from 1968 when collaborative
approach to fundamental research started
attracting some of the brightest scientific
minds to UCSF. UCSF gave the world two
of its largest Biotech companies,
“Genentech” and “Chiron”. By 2003,
UCSF became a world leader in biomedical
research with an annual budget of $1.9
billion besides being the largest employer
in SanFrancisco.

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