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Proposta de Trabalho 19 e 20


UFCD 8260
Comunicação – Vendas e Reclamações na Restauração

Gestão e Controlo - GC

Nome : _____________________________________________________ Nota : _______

1. O que é a Garantia e o que abrange ?

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2. Os consumidores têm direito a prazos legais de garantia mais amplos.


Assim:

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3. Temos que ter em atenção ás vendas com redução de preços, pois…

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4. Quais as normas ?

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5. No que toca a Higiene & Segurança, Higiene é…

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6. Em que consiste ?

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7. A entidade empregadora deve – se reger por alguns princípios de


prevenção, entre os quais, se deve destacar os seguintes :

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8. No que toca a Higiene & Segurança, Segurança é…

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9. Digam por vossas palavras a conclusão que chegam após o final deste
módulo.

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